IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
20 Nov 2024
Apple addresses two iPhone, Mac zero-days
Two zero-day vulnerabilities uncovered in Apple’s operating systems could have allowed for arbitrary code execution and cross-site scripting attacks Continue Reading
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
15 Aug 2018
Intel releases fix for latest chip security flaws
Businesses and consumers are advised to download security updates from Intel for new security flaws that could allow attackers to access protected data, but some cloud providers could see a performance impact Continue Reading
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Feature
14 Aug 2018
Sustainability and the smartphone: How to give your old device a second life
Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading
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News
14 Aug 2018
Phishing remains top fraud enabler, RSA reports
Phishing is the most popular way of enabling fraud for cyber criminals, who are also increasingly using rogue mobile apps, mobile browsers and social media, a report reveals Continue Reading
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News
14 Aug 2018
Scottish property developer picks Hyperoptic full-fibre broadband
New-build developments in Glasgow set to receive gigabit full-fibre broadband connections Continue Reading
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News
14 Aug 2018
Driverless cars heading for Bromley and Croydon
A 10-month data-gathering exercise will pave the way for an autonomous vehicle ride-sharing service to start operation in 2019 Continue Reading
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Blog Post
13 Aug 2018
How churn is breaking the telecoms market – and what service providers can do about it
This is a guest blog post by Brendan O’Rourke, head of design at BriteBill, an Amdocs company. It’s no secret that today’s customers are more demanding than previous generations. They share their ... Continue Reading
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News
13 Aug 2018
Banks lead in digital era fraud detection
All e-commerce businesses should follow the banks’ lead in how to detect fraud in the digital era, says RSA fraud and risk expert Continue Reading
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News
09 Aug 2018
ICO fines Emma’s Diary £140,000
The UK’s privacy watchdog has fined a marketing company for illegally collecting and selling personal information for political campaigning Continue Reading
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News
08 Aug 2018
Check Point warns of WhatsApp vulnerabilities
Researchers are warning of vulnerabilities in WhatsApp that allow threat actors to intercept and manipulate messages sent in a group chat Continue Reading
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News
07 Aug 2018
In-flight Wi-Fi availability drives passenger loyalty
A report published by Inmarsat appears to suggest that airlines which make on-board Wi-Fi more easily available are seeing more loyal customers as a result Continue Reading
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News
07 Aug 2018
Lack of Dmarc email validation puts brands and customers at risk
There is a worldwide lack of Dmarc email validation to defend against fraud and phishing attacks, putting organisations and customers at risk, a study shows Continue Reading
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News
06 Aug 2018
Highlands and Islands broadband roll-out extended
The Digital Scotland Superfast Broadband roll-out is targeting 25,000 additional homes and businesses in the Highlands and Islands region Continue Reading
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News
06 Aug 2018
Half of UK consumers to exercise GDPR rights within a year
More than half of UK consumers will exercise their General Data Protection Regulation rights within a year and almost two-thirds will retract or review data use because of the Facebook-Cambridge Analytica scandal, a study shows Continue Reading
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News
06 Aug 2018
Virus outbreak at iPhone chip plant could delay shipments
A computer virus at an iPhone chip manufacturing plant could delay shipments of Apple’s latest smartphones, but the impact will be limited, say analysts Continue Reading
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News
03 Aug 2018
Advertised broadband speeds dropping across UK
Since new advertising standards around broadband were introduced in May 2018, most providers have cut the speeds they advertise, or stopped making speed claims altogether Continue Reading
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News
03 Aug 2018
Hyperoptic raises £250m funding to roll out full-fibre broadband
Broadband supplier Hyperoptic claims its latest round of funding is the largest ever single investment in the UK’s burgeoning full-fibre market Continue Reading
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News
02 Aug 2018
Audi to test 5G use cases in car production
German carmaker Audi is working with Sweden’s Ericsson to run field tests of 5G mobile networking technology exploring its applications on the factory floor Continue Reading
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News
02 Aug 2018
Reddit breach exposes 2FA flaws
Reddit has reported a password breach despite using 2FA, exposing the weaknesses of two-factor authentication based on mobile text messages Continue Reading
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News
02 Aug 2018
Three ploughs £276m into 5G preparation
Hutchison-backed mobile operator Three is spending lavishly as it bids to be first to market with a commercial 5G network Continue Reading
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News
02 Aug 2018
GDPR harmonised with local laws in Nordic EU states
Sweden provides an interesting challenge for the European Union’s data protection regulation due to its laws around freedom of press and free speech Continue Reading
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News
31 Jul 2018
Intelligent automation spending to hit $232bn by 2025
Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading
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News
31 Jul 2018
UK business overestimating level of consumer trust, study shows
UK consumer trust is low, with the majority of UK businesses admitting to selling customer data, a report reveals Continue Reading
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News
31 Jul 2018
Comms providers may be forced to notify out-of-contract users
Providers of landline, broadband, TV and mobile services will have to notify their customers when they approach the end of their minimum contract period under proposed new rules Continue Reading
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News
31 Jul 2018
3 Hong Kong gears up for 5G with “epic” transformation
The Hong Kong telco is putting in an advanced technical architecture that will streamline and automate internal processes and IT as it prepares for the 5G era Continue Reading
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News
30 Jul 2018
Government to fund six connected vehicle simulation projects
The government has announced the winners of an R&D contest for connected vehicle simulation and modelling capabilities Continue Reading
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News
27 Jul 2018
Openreach doubles down on full-fibre broadband roll-out
In its first annual review since splitting from BT, Openreach has recommitted to its targets for full-fibre broadband Continue Reading
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News
27 Jul 2018
BT bounces back in strong first quarter
After a run of bad news, there were some bright spots in BT’s first quarter financial results Continue Reading
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News
26 Jul 2018
Software development remains insecure
The prevalence of common and well-known web-based vulnerabilities underlines the need for better education around secure software development Continue Reading
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News
26 Jul 2018
O2 canvasses support from UK Plc to build case for 5G
O2 CEO Mark Evans is writing to every FTSE 100 boss in the UK seeking to build consensus around 5G use cases, and drum up support for investment Continue Reading
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News
26 Jul 2018
Facebook stock price falls on slowing growth forecast
Facebook’s stock price has fallen dramatically in response to a forecast of slower revenue growth in 2018 and lower-than-expected user growth for the second quarter Continue Reading
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News
26 Jul 2018
Cyber security vulnerability concerns skyrocket
Security professionals are more worried about data breaches and cyber attacks than they were a year ago, with most fearing that Meltdown-Spectre attacks are becoming the norm Continue Reading
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Opinion
25 Jul 2018
Smart cities face challenges and opportunities
IHS Markit analysts Noman Akhtar and Kevin Hasley assess the way forward for smart city technology projects around the world Continue Reading
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News
25 Jul 2018
Vodafone sales tick down on new reporting rules
Quarterly sales at mobile operator Vodafone dipped thanks to the impact of new reporting standards and foreign exchange headwinds Continue Reading
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Opinion
25 Jul 2018
Beyond GDPR: ePrivacy could have an even greater impact on mobile
From how we monitor air pollution and manage our public transport systems, to how we enable connected cars and the next generation of 5G mobile services, the forthcoming ePR could have a lasting impact on European society Continue Reading
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News
24 Jul 2018
Ofcom proposes regulatory changes to support broadband investment
Following the recommendations of the government’s Future Telecoms Infrastructure Review, regulator Ofcom has proposed a package of measures to better support investment in full-fibre broadband Continue Reading
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News
24 Jul 2018
Openreach to cut wholesale broadband costs for CSP customers
Openreach plans to introduce wide-ranging cuts to FTTC and FTTP wholesale prices to get other providers to upgrade their users to faster broadband Continue Reading
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Opinion
24 Jul 2018
What the ICO's Facebook fine teaches us
Legal expert Alexander Egerton considers whether the ICO’s planned £500,000 fine for Facebook is the precursor of a spate of increased fines across the board, or if it shows the ICO’s stance has not changed and will continue to target certain activities Continue Reading
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News
24 Jul 2018
MPs call for inquiry into smart meter roll-out
Government urged to conduct a review of the roll-out of smart meters for electricity and gas, and to intervene to tackle a number of failures Continue Reading
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News
23 Jul 2018
BDUK has £200m to kick-start rural full-fibre network build
Government plans to use money from the BDUK superfast broadband programme to drive the roll-out of full-fibre broadband to underserved rural areas Continue Reading
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News
23 Jul 2018
Full-fibre broadband for all to cost £30bn
The government has released its Future Telecoms Infrastructure Review, setting the stage for the national roll-out of a full-fibre broadband network Continue Reading
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News
20 Jul 2018
Uptick in UK privacy awareness, says ICO
The UK’s privacy watchdog, the Information Commissioner’s Office, reports increased public awareness of privacy and information rights issues Continue Reading
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News
20 Jul 2018
Confusion reigns over value of 5G, says report
An Analysys Mason report commissioned by the Broadband Stakeholder Group has highlighted some of the challenges facing the deployment of 5G mobile networks in the UK Continue Reading
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News
20 Jul 2018
Cisco and UCL to open AI research unit in $100m digital economy boost
Cisco has extended its ongoing Country Digital Acceleration programme in the UK with a further $100m investment, part of which will go towards a new AI research centre Continue Reading
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News
20 Jul 2018
Cloud sales stoke Microsoft’s strong growth
Microsoft says cloud-based Office products made a huge contribution to sales growth Continue Reading
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News
20 Jul 2018
UK alerted to potential cyber risks of Huawei equipment
A report has raised concerns about the shortcomings of Huawei engineering processes, which it says could put UK telecommunications networks at risk Continue Reading
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News
19 Jul 2018
Uber appoints first privacy and data protection chiefs
Uber is getting its privacy and data protection house in order in the wake of damaging data breaches and in anticipation of the company’s planned stock market launch in 2019 Continue Reading
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News
19 Jul 2018
Orange starts 5G tests in Paris
After successful trials in Romania, Orange begins testing 5G use cases in its home country Continue Reading
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News
17 Jul 2018
Nordic CTO interview: Martin Whitlock, Telenor Connexion
Norwegian telco is growing its global reach through its internet of things business unit Continue Reading
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News
17 Jul 2018
Spectrum costs hit the world’s poorest hardest
The inflated cost of radio spectrum to support mobile network roll-out is harming the economic and social welfare of billions of the world’s poorest people, says the GSMA Continue Reading
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News
17 Jul 2018
Kcom secures second aggregate HSCN contract
Network services provider Kcom will supply broadband connectivity over the Health and Social Care Network to 10 health organisations in the north-east of England Continue Reading
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News
15 Jul 2018
A quarter of Brits think they already have full-fibre broadband
CityFibre research commissioned to support its campaign for more clarity in broadband advertising appears to show widespread misunderstanding of what fibre is or what it means Continue Reading
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News
12 Jul 2018
Three-quarters of consumers have interacted with artificial intelligence
Capgemini survey finds 55% of people prefer a mix of AI and humans when they interact with organisations Continue Reading
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News
11 Jul 2018
UK firms too confident about cyber security
Three-quarters of UK companies say their cyber protection is above average, and nearly half think they are a “top performer” despite the growth in data breaches Continue Reading
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News
11 Jul 2018
Facebook could face ICO fine of up to £500,000
Facebook could face the maximum fine provided by the UK’s previous data protection laws for lack of transparency and security issues relating to the harvesting of data, the UK’s privacy watchdog has revealed Continue Reading
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News
10 Jul 2018
NIC calls for nationwide broadband plan
The National Infrastructure Commission has called for a national broadband plan to support full-fibre roll-out Continue Reading
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News
09 Jul 2018
UK slips down broadband speed league table
Although average broadband speeds in the UK have improved in the past year, other countries are moving faster, according to new data from comparison site Cable.co.uk Continue Reading
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News
09 Jul 2018
Collaborative taskforce launches security intelligence network
BAE Systems, Vodafone, cyber security incubator CyLon and other partners have joined forces in unveiling a manifesto for safeguarding society in the digital age Continue Reading
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News
09 Jul 2018
Three chooses SSE for 5G fibre backhaul
SSE Enterprise Telecoms will connect Three’s mobile network into BT’s local telephone exchanges as the mobile operator ramps up its preparation for 5G Continue Reading
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News
04 Jul 2018
Slow broadband fuels a post-Brexit storm for rural communities
Lack of access to reliable broadband and mobile networks threatens rural livelihoods after Brexit, according to a Local Government Association report Continue Reading
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News
04 Jul 2018
Industry bets on fixed wireless access for first 5G deployments
Separate tests in Romania and the UK have been demonstrating the potential of fixed wireless access as a component of 5G Continue Reading
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News
04 Jul 2018
Software firm Clevermed enhances NHS user experience on Health and Social Care Network
Clevermed, a supplier of maternity and neonatal care record software to the NHS, reveals how users are benefiting after it switched to the new Health and Social Care Network Continue Reading
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News
03 Jul 2018
Feds expand Facebook data sharing probe
The US federal probe into Facebook’s data sharing practices is expanding and MEPs are considering new measures as the firm reveals it granted extended access to 61 companies and admits to another data sharing software bug Continue Reading
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News
29 Jun 2018
GDPR exposes breach reporting flaws
In the month since the GDPR compliance deadline, it has become clear that many organisations are not well prepared for personal data breach notifications, says PwC’s data protection lead Continue Reading
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News
29 Jun 2018
Home Office criticised over ESN review progress
In an appearance before the Public Accounts Committee, Home Office permanent secretary Philip Rutnam defended the progress of the ESN project review Continue Reading
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News
29 Jun 2018
Openreach starts full-fibre roll-out in Exeter
Network builder Openreach adds Exeter to its Fibre First FTTP broadband roll-out Continue Reading
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News
28 Jun 2018
Ticketmaster warns of third-party data breach
Ticketmaster has warned of a potential data breach through malware found in a third-party customer support service, underlining the importance of supply chain security Continue Reading
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News
27 Jun 2018
Government must challenge popular smart city misconceptions
A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions Continue Reading
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News
27 Jun 2018
Cyber criminals 'infect and collect' in cryptojacking surge
Illicit cryptocurrency mining offers cyber criminals lower risk, higher efficacy and greater ease of making money, adding passive exploitation to ransomware extortion, data breach theft and fraud, a report reveals Continue Reading
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News
27 Jun 2018
Brent Council tenants to receive full-fibre broadband service
Borough-wide FTTP broadband roll-out could address up to 100,000 homes and businesses in North London Continue Reading
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News
27 Jun 2018
Technology key to keeping staff happy
Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows Continue Reading
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News
26 Jun 2018
SSE Enterprise Telecoms bids to solve UK’s backhaul problem
By layering Infinera technology over its existing network, SSE Enterprise Telecoms plans to deliver what it refers to as a ‘dark fibre-like’ access product for communications services providers Continue Reading
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News
26 Jun 2018
Liberty Global picks Cisco to transform customer service ops
Virgin Media parent enlists Cisco in a bid to transform its customer service experience across Europe Continue Reading
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News
25 Jun 2018
Openreach extends Gfast broadband roll-out
Openreach commits to rolling out Gfast broadband services to 59 new locations in the next phase of its ultrafast deployment plan Continue Reading
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News
25 Jun 2018
Mobile spectrum sharing is vital for UK 5G roll-out, says report
A report commissioned by independent network builders’ body Inca has warned that current approaches to how spectrum is apportioned are leaving vast amounts unused, and this needs to change Continue Reading
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News
22 Jun 2018
BEIS and DfE not addressing Brexit impact on Stem skills, says PAC
A Public Accounts Committee report has raised concerns that government departments are not doing enough, quickly enough, to understand how Brexit will affect the supply of science, technology, engineering and maths skills in the UK Continue Reading
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News
22 Jun 2018
SME provider takes on Cambridgeshire public sector network contract
Managed network services provider MLL Telecom has been awarded the EastNet contract to run WAN services across Cambridgeshire, replacing a legacy Virgin Media Network Continue Reading
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News
21 Jun 2018
Infosec pros expect increase in nation state cyber attacks
Most information security professionals expect a rise in nation state cyber attacks, with more than two-thirds preparing to defend against them Continue Reading
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News
21 Jun 2018
HR projects are leading company moves to digital tech, say business leaders
Business leaders say their human resource IT programmes are leading the way to the wider deployment of digital and cloud technology across their organisations Continue Reading
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Feature
20 Jun 2018
Need for speed: designing a modern campus LAN
Just like datacentres before them, campus LANs are increasingly being defined by virtualisation and software-based controls. Next to this shift, the hardware also continues to improve as network owners look to keep pace with user demand Continue Reading
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News
20 Jun 2018
Vodafone to start 5G trials this autumn
MNO announces 5G trials in seven UK cities, with new mobile network infrastructure to be rolled out from October Continue Reading
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News
20 Jun 2018
Mobile operators appeal for dark fibre access to back 5G
O2, Three and Vodafone unite in calling for more to be done to open up dark fibre networks to supply desperately needed capacity for their future 5G networks Continue Reading
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News
20 Jun 2018
Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
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News
19 Jun 2018
Surface web used in private data sales
The surface web plays an integral role in the selling of personal information, a report on identify fraud has revealed Continue Reading
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News
19 Jun 2018
Government’s broadband service obligation derided by industry
As Ofcom starts the process of finding a provider willing to step up to manage the government’s 10Mbps broadband universal service obligation, the project has been derided by network builders and stakeholders alike Continue Reading
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News
14 Jun 2018
Ofcom satisfied with progress on BT Openreach split
Ofcom has published its first annual report on the legal separation of BT and Openreach, and said it is broadly satisfied with progress to date, despite hiccups relating to the BT pension scheme Continue Reading
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News
12 Jun 2018
Mayor Khan bids to make London the world’s smartest city
At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading
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News
12 Jun 2018
CityFibre wins key decision in fake fibre case
CityFibre has been granted permission to proceed with a judicial review of the ASA’s November 2017 decision about the use of the term fibre in broadband ads Continue Reading
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News
12 Jun 2018
Privacy Shield under threat by US non-compliance
The Privacy Shield framework that replaced the Safe Harbour agreement for personal data transfers between the EU and the US is under threat due to non-compliance by US firms Continue Reading
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News
12 Jun 2018
BT announces “unhackable” quantum-secured network
In the face of the threat that quantum computers could crack many of the encryption methods used to protect highly sensitive data, BT has developed a “quantum-secured” network Continue Reading
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Opinion
11 Jun 2018
Is 5G more than just another generation of mobile?
Although several mobile network operators have announced launch dates for 5G services, many people remain unsure about the aspirations for 5G, what it means for users, its monetisation and its timescales Continue Reading
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Opinion
08 Jun 2018
Security Think Tank: Focus on data protection, but do not rely on DLP alone
Why is it important to know where data flows, with whom it's shared and where it lives at rest – and what is the best way of achieving this? Continue Reading
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News
08 Jun 2018
BT’s Gavin Patterson quits under shareholder pressure
Patterson’s resignation comes just weeks after he announced 13,000 redundancies across BT Continue Reading
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News
07 Jun 2018
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
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News
07 Jun 2018
Newcastle Council to show off smartest street in Britain
The Great Exhibition of the North will see Mosley Street in Newcastle upon Tyne transformed into Britain’s smartest street as part of a demonstration of IoT technology Continue Reading
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News
07 Jun 2018
5G transformative for UK plc, but potential impacts still vague
5G mobile technology looks set to transform the UK economy for the better, but the immaturity of the technology and lack of standards makes its true impact harder to judge, according to a report by Deloitte Continue Reading
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News
07 Jun 2018
Business not learning from past cyber security incidents
Businesses are still not getting the basics right and they are not learning from past security incidents, according to world-renowned security blogger and trainer Continue Reading
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Opinion
07 Jun 2018
Security Think Tank: Understand data for risk-based protection
Why is it important to know where data flows, with whom it is shared and where it lives at rest, and what is the best way of achieving this? Continue Reading
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News
06 Jun 2018
We need to design for security and privacy, says Martha Lane Fox
The digital future is bright, but only if society works through a gear change in its relationship with technology, and demands products and services that are secure and private by design, says internet service pioneer Continue Reading
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News
06 Jun 2018
Cyber attacks not sophisticated, says Just Eat CISO
The chief information security officer of Just Eat has challenged the perception that all cyber attacks are sophisticated and that it is impossible to fill cyber security jobs Continue Reading
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Opinion
05 Jun 2018
Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading