IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
20 Nov 2024
Apple addresses two iPhone, Mac zero-days
Two zero-day vulnerabilities uncovered in Apple’s operating systems could have allowed for arbitrary code execution and cross-site scripting attacks Continue Reading
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
13 Aug 2019
RootMetrics ranks EE top on 4G service performance, quality
EE once again emerges as the top 4G network performer in RootMetrics’ latest semi-annual, UK-wide survey Continue Reading
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News
12 Aug 2019
Phishing top security threat to business
A new Telefónica security service for business shows that phishing is the most-blocked threat and smaller businesses are a popular attack target in the first two months of deployment Continue Reading
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News
09 Aug 2019
Huawei mobile IoT OS ready to plug Android gap
Huawei is positioning its microkernel-based, distributed HarmonyOS mobile operating system as a true competitor to both Android and iOS Continue Reading
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News
09 Aug 2019
Whistleblowers: James Glenn’s battle with Cisco opens new front on cyber security
James Glenn, a 42-year-old security specialist, fought a 10-year legal battle with Cisco after blowing the whistle on serious security flaws. He lost his job, but has no regrets Continue Reading
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News
08 Aug 2019
Cyber criminals hijacking legitimate website comms
Criminals are exploiting firms’ use of online feedback methods to distribute spam and phishing emails, security researchers warn Continue Reading
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Opinion
08 Aug 2019
UK businesses deserve a 5G networked nation
The tech sector needs to coalesce around a unified, positive vision of 5G to establish a proper business case for ultrafast, low latency mobile Continue Reading
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News
08 Aug 2019
Openreach starts roll-out of dark fibre product
Openreach is soft-launching a wholesale dark fibre product in eastern England ahead of a wider national roll-out Continue Reading
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News
05 Aug 2019
Boris Johnson has 12 months to reform broadband policy, says industry
Broadband sector advocates warn prime minister that the clock is ticking if he wants to be serious about achieving 100% full-fibre broadband coverage in six years Continue Reading
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News
02 Aug 2019
BT chief urges PM to act decisively on broadband
BT’s new chief executive Philip Jansen says he is ready to help meet Boris Johnson’s broadband roll-out goals, but warns the cost will be high Continue Reading
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News
31 Jul 2019
Cisco pays $8.6m after whistleblower discloses security flaws in video surveillance system
James Glenn, a video surveillance expert working for a Cisco reseller in Denmark, alerted Cisco to security faults and stands to gain a share of a multimillion-dollar settlement with the US government Continue Reading
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News
31 Jul 2019
Scottish tax holiday tempts Openreach
Openreach has announced 36 new locations in line for its expanding full-fibre broadband network build, with Scotland a particular focus after the announcement of additional rates relief Continue Reading
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News
31 Jul 2019
Middle East businesses welcome Amazon Web Services region launch
Bahrain AWS region, with three datacentres, links Middle East to AWS's global network and will help to accelerate digital transformation Continue Reading
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News
31 Jul 2019
5G mobile networks transformative for health and social care, says TechUK
A new report produced by TechUK and the Liverpool 5G testbed shows how 5G can be used effectively in the NHS, and offers recommendations to government Continue Reading
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News
30 Jul 2019
Huawei ‘galvanised’ by Trump ban
Huawei has found itself caught in the crossfire of the US president’s trade war with China, but chairman Liang Hua says the firm is rising to the challenge Continue Reading
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News
25 Jul 2019
Virgin Media pledges gigabit broadband without full-fibre
Cable TV operator is betting that improvements to the Docsis standard will enable it to offer gigabit broadband without full-fibre Continue Reading
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News
25 Jul 2019
Ofcom must do more to help operators invest in 5G
Telefónica UK boss Mark Evans warns that Ofcom is prioritising action on behalf of consumers to the exclusion of enabling the telecoms and mobile industry to grow Continue Reading
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News
25 Jul 2019
Facebook shrugs off $5bn fine, reports strong quarter
Investors responded positively after social networking firm reported better-than-expected second-quarter results after budgeting for FTC fine, but the company faces a further antitrust investigation Continue Reading
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News
22 Jul 2019
Openreach to slash wholesale fibre prices from September
Wholesale price cuts of almost 40% will help Openreach’s CSP customers grow their full-fibre customer bases, and generate a better return on their investment Continue Reading
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News
22 Jul 2019
Ofcom brings in new protections for mobile users
New rules around how mobile contracts are sold should give end-users a fairer deal Continue Reading
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News
18 Jul 2019
Free tool reveals the true cost of ‘free’ online services
New data discovery portal developed by Finnish security firm F-Secure helps to uncover what Facebook, Amazon, Google and other tech giants know about consumers Continue Reading
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News
18 Jul 2019
Digital minister Margot James quits after Brexit vote
James voted against the government in an attempt to stop the next Prime Minister from suspending Parliament to force through a no-deal Brexit Continue Reading
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News
15 Jul 2019
UK launches 5G security inquiry
The Joint Committee on the National Security Strategy is to probe the UK government’s approach to telecoms technology as a national security issue Continue Reading
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News
15 Jul 2019
Billion-dollar privacy penalties put CEOs on notice
Facebook’s potential $5bn settlement with the FTC follows notifications of planned GDPR fines for British Airways and Marriott International, underlining the importance of data stewardship Continue Reading
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News
15 Jul 2019
No technical grounds to ban Huawei, DCMS told
Science and Technology Committee tells Department for Digital, Culture, Media and Sport that there are no technical grounds for it to exclude Huawei Continue Reading
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News
15 Jul 2019
Organisations turn to AI in race against cyber attackers
Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks Continue Reading
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News
12 Jul 2019
SD-WAN in play: How software-defined solves core business challenges
For foodservice business HMSHost International and chemical products firm Element Solutions, both customers of networking supplier Aryaka, software-defined wide area networking technology is proving its mettle when it comes to solving core business challenges. Find out how. Continue Reading
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Feature
11 Jul 2019
Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
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News
10 Jul 2019
Max Schrems not calling for SCCs to be invalidated
The privacy activist at the centre of legal battle against Facebook is not calling for all standard contractual clauses to be invalidated, according to his non-profit privacy organisation Continue Reading
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Opinion
10 Jul 2019
Security Think Tank: Changing the GDPR focus to business benefit
What strategies can information security professionals use to shift focus from General Data Protection Regulation fines to enabling business gains and success, changing the way data is used, and aligning data privacy with business purpose? Continue Reading
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Feature
09 Jul 2019
Data protection: How privacy can be a benefit, not a burden
With the growing number of data breaches, consumers are becoming increasingly concerned about how their data is used. Organisations can take advantage of this trend by treating data protection and user privacy as product features Continue Reading
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News
09 Jul 2019
European Court hears case on EU-US data transfers
Facebook could be forced to rethink its legal position regarding transfers of data of EU citizens to the US, as the CJEU considers the validity of standard contractual clauses that many businesses rely on Continue Reading
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News
08 Jul 2019
Buckinghamshire village pools broadband vouchers to fund full-fibre dig
The village Lillingstone Lovell in Buckinghamshire is helping to fund an Openreach broadband network dig using vouchers pooled through the government’s Rural Gigabit Connectivity scheme Continue Reading
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News
04 Jul 2019
Security and privacy key to smart buildings and cities
Security and privacy capabilities are essential for stakeholders if they are to realise the benefits of smart buildings and cities, says expert whitepaper Continue Reading
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News
04 Jul 2019
Implementing IoT – overcoming barriers to commercial adoption
Tim Wright from the Institute of Telecoms Professionals reports from a recent seminar exploring questions around the barriers to commercial, at-scale adoption of the internet of things, and how to overcome them Continue Reading
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News
03 Jul 2019
BT and Openreach told to be more transparent over split
Ofcom’s latest monitoring report on the changing relationship between BT and Openreach finds room for improvement, but is mostly positive Continue Reading
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News
02 Jul 2019
CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition
A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading
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News
02 Jul 2019
Orvibo data leak puts security spotlight on IoT back end
The security of devices that make up the internet of things (IoT) is a top concern for many in the industry, but leaks from an IoT database highlights the importance of back-end security too Continue Reading
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News
01 Jul 2019
Symantec gearing up for future cyber security
Symantec is focusing on enabling businesses to secure data in the cloud after a string of acquisitions, but it also has its eye on the future, which will be all about empowering people, says CTO Hugh Thompson Continue Reading
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Feature
01 Jul 2019
How to get the basics of mobile device management right the first time
When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading
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News
01 Jul 2019
Ofcom to make switching mobile operators easier
The often fraught process of switching mobile network operators will become easier for end-users as new Ofcom regulations come into force Continue Reading
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Feature
28 Jun 2019
Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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News
28 Jun 2019
Ofcom gets go-ahead for new Openreach access model
Following referral to the European Commission, Ofcom is pressing ahead with a new regulatory model governing more open access to Openreach’s ducts, poles and dark fibre Continue Reading
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News
28 Jun 2019
Apple design chief Jony Ive confirms company departure after nearly 30 years
After nearly 30 years of shaping the aesthetic of Apple products, the firm's chief design officer, Jony Ive, is leaving the company Continue Reading
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News
27 Jun 2019
Isles of Scilly among first UK locations to get 5G
The Isles of Scilly are to be included in Vodafone’s 5G network roll-out from day one, with the aim of supporting local community organisations Continue Reading
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News
27 Jun 2019
Aerohive adds cloud and edge network features to Extreme portfolio
Software-defined network specialist Extreme Networks has bought Aerohive to extend its capabilities in critical areas for future networks Continue Reading
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News
26 Jun 2019
Fido Alliance announces new standards
Fido Alliance announces new identity verification and IoT initiatives to expand the reach and impact of Fido authentication, which seeks to eliminate the world’s dependence on password-based security Continue Reading
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News
26 Jun 2019
Six arrested over €24m cryptocurrency theft
Police have arrested six people in the UK and the Netherlands in connection with the theft of cryptocurrency worth €24m Continue Reading
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News
25 Jun 2019
APT attack on telcos highlights need for comprehensive defence
A global cyber attack against multiple telecommunications firms underlines need for comprehensive approach to cyber defence, say researchers and industry commentators Continue Reading
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News
21 Jun 2019
Nominations open for UK’s security unsung heroes
The Security Serious cyber awareness campaign has opened nominations for the fourth annual cyber security Unsung Heroes awards Continue Reading
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Feature
21 Jun 2019
Disaster planning: How to expect the unexpected
Focusing too much on specific disasters rather than considering an organisation’s data protection, network security and process requirements, can lead to unpredicted vulnerabilities Continue Reading
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News
20 Jun 2019
Most mobile apps vulnerable to malware
iOS and Android apps equally vulnerable to being exploited remotely by malware, report reveals Continue Reading
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News
19 Jun 2019
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul
The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims Continue Reading
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News
19 Jun 2019
Telcos hail progress improvements in meeting UK full-fibre broadband deployment targets
Senior management from Openreach, TalkTalk and Three use Connected Britain keynote to share insights on how full-fibre broadband deployment is progressing across the country Continue Reading
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News
19 Jun 2019
Luxembourg tech startups get premium connections
Luxembourg is at the centre of a continent with ambitious plans to develop a thriving tech industry, but what makes it different? Continue Reading
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News
18 Jun 2019
Openreach trials will speed up broadband upgrade
Tests to focus on process of migrating households and businesses to fibre to the premise and voice over IP Continue Reading
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News
17 Jun 2019
HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months
An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months Continue Reading
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News
14 Jun 2019
How digital transformation underpins Three’s 5G ambitions
At Three, the smallest of the UK’s four mobile network operators, a transformative attitude to underlying IT is helping the firm mount a serious challenge to its rivals when it comes to 5G roll-out Continue Reading
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Feature
14 Jun 2019
AI storage: Machine learning, deep learning and storage needs
Artificial intelligence workloads impact storage, with NVMe flash needed for GPU processing at the highest levels of performance – and there are other choices right through the AI data lifecycle Continue Reading
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News
14 Jun 2019
Innovation drives Nominet to cyber security
Embracing an innovation strategy for a mature organisation led domain name registry Nominet to found a cyber security business based on its core expertise, its CEO tells London Tech Week Continue Reading
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News
12 Jun 2019
DCMS adds cash to 5G testbed fund and moves to ease planning laws
The government is to invest £40m in new projects under its 5G Testbeds and Trials scheme, and will explore new ways to liberalise planning laws to support quicker 5G deployment Continue Reading
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News
12 Jun 2019
Austrian Supreme Court green-lights GDPR case against Facebook
A potential landmark case against Facebook for violating General Data Protection Regulation rights has been given the go-ahead by the Austrian Supreme Court Continue Reading
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Opinion
11 Jun 2019
Why the rise of IT managed by the business is driving creative thinking
Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
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News
11 Jun 2019
MP brands Huawei exec a ‘moral vacuum’ as operators demand 5G clarity
Huawei chief security officer John Suffolk faces tough questions from parliament’s Science and Technology Select Committee over the firm’s links to the Chinese government Continue Reading
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Opinion
11 Jun 2019
Should tech companies capitalise R&D spending?
Technology companies frequently ask whether they should capitalise their research and development costs. There are clear benefits, increasing reported profit and hence potential valuations, but what are the risks? Continue Reading
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News
07 Jun 2019
Ofcom confirms broadband USO to be introduced in March 2020
BT and Kcom will begin to provide broadband services under the government’s USO scheme from 20 March 2020 Continue Reading
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News
07 Jun 2019
Industrial sector increasingly tempted by idea of private 5G
Industrial companies and manufacturers plan to implement 5G mobile networks swiftly once they become widely available, and many are keen on the idea of investing in private licences Continue Reading
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News
06 Jun 2019
Ofcom’s Sharon White to step down at Christmas
Chief executive will leave her role at the telecoms regulator at the end of 2019 Continue Reading
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News
06 Jun 2019
Half of CFOs frustrated by complex accounting systems
Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading
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Feature
05 Jun 2019
Big tech chiefs boycott parliamentarians investigating citizens’ privacy
An International Grand Committee on Big Data, Privacy and Democracy considers whether failure to protect citizens’ privacy constitutes grounds for anti-trust regulation against Facebook and other big tech companies Continue Reading
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News
03 Jun 2019
Consumer comms providers sign Ofcom’s new fairness pledge
The UK’s biggest communications service providers have signed up to a series of new commitments pledging to put fairness to customers at the heart of their business Continue Reading
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News
31 May 2019
Facebook loses bid to halt European court decision on EU-US data sharing
Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk Continue Reading
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News
31 May 2019
New-build homes to get broadband quality certification
Broadband connectivity rating firm WiredScore is offering its full-fibre certifications to residential property developers and landlords for the first time Continue Reading
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News
31 May 2019
Slowing smart meter roll-out puts 2020 deadline at risk
The smart meter installation rate is slowing, and with 18 months until the December 2020 deadline, achieving the Smart Meter Programme’s aims now looks very unlikely Continue Reading
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News
31 May 2019
GCHQ urged to abandon plans to access encrypted chats
Tech companies and security and policy experts are calling for more dialogue with GCHQ on encryption, urging it to ditch its proposal for eavesdropping on encrypted chats Continue Reading
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News
30 May 2019
EE launches consumer 5G, but experts say no rush to upgrade
EE launched the UK’s first official 5G network this week, but with limited availability and 4G networks improving all the time, industry watchers say there is no big impetus for users to upgrade yet Continue Reading
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News
30 May 2019
Red flags missed during ESN planning process, Home Office admits
The PAC’s latest evidence-gathering session for its inquiry into the delayed and over-budget Emergency Services Network has laid bare a number of crucial errors made over the past few years, and found the Home Office missed a number of warning signs Continue Reading
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News
30 May 2019
2.3 billion business and consumer data files exposed online
In the year since the GDPR compliance deadline, the number of data files exposed online without adequate protection is up more than 50% due to misconfigured security controls, report reveals Continue Reading
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News
29 May 2019
Cyber weapons readily available to criminals, researchers warn
Security researchers have discovered an attack campaign infrastructure designed to scan, brute-force and infect tens of thousands of MS-SQL and PHPMyAdmin servers Continue Reading
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News
28 May 2019
Many search engine users unaware of personal data collection
Many users of online search engines are still unaware that data is being collected about them for personalised advertising, a study has revealed Continue Reading
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News
28 May 2019
NHS Digital sets out Internet First policy
NHS Digital is soliciting input to its Internet First policy, a set of standards and guidelines to help health and social care organisations make digital services accessible over the internet Continue Reading
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News
24 May 2019
GDPR: Are we there yet?
A full year since the General Data Protection Regulation was implemented, there has not been the severe punitive action expected by many and personal data breaches continue to happen, leaving many wondering if any progress has been made Continue Reading
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News
24 May 2019
Effect of GDPR yet to be felt, says law firm Hogan Lovells
Despite the fact that the GDPR has been in full effect for a year, the true effect of the regulation is yet to be felt and organisations should ensure they keep their eye on the ball, says leading privacy law firm Continue Reading
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News
24 May 2019
Ofcom makes new proposals to liberalise access Openreach’s ducts and poles
The telecoms regulator is proposing new regulations on accessing Openreach’s infrastructure that it hopes will incentives others to roll out ultrafast networks quicker Continue Reading
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News
23 May 2019
Lapse in LinkedIn security certificate update
A lapse in the update of LinkedIn’s security certificate has once again underlined the importance of keeping track to avoid disruptions and phishing attacks, and how even big players are failing to get it right Continue Reading
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News
22 May 2019
TalkTalk admits new failings in 2015 data breach notification
TalkTalk’s failure to notify all those affected by its 2015 data breach highlights the importance of data visibility so that breach notifications are fast and accurate – a key requirement of the GDPR Continue Reading
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News
21 May 2019
Sheffield’s network-of-networks goes beyond free Wi-Fi
For the city of Sheffield, rolling out a free-to-use city Wi-Fi network has become about much more than just letting shoppers browse the internet. We find out more Continue Reading
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News
21 May 2019
US grants Huawei stay of execution
US Commerce Department temporarily restores Huawei’s ability to maintain its existing networks and smartphone user base Continue Reading
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News
21 May 2019
UC Expo 2019: Experts talk up future tech in unified communications
Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading
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News
21 May 2019
Planned UK age verification checks risky for internet users
Proposed controversial online age verification checks could increase the risk of identity theft and other cyber crimes, warn security experts, who advise parents to set technological boundaries and ensure their families are aware of risks Continue Reading
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News
20 May 2019
DCMS shakes up BDUK with new rural full-fibre scheme
The Rural Gigabit Connectivity programme will run for two years, trialling a new model for full-fibre broadband delivery – meanwhile, BDUK is getting a new name Continue Reading
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News
20 May 2019
ICO to support GDPR certification schemes
The UK data protection watchdog is accepting enquiries from organisations considering developing GDPR certification schemes, which the ICO says could help recipients achieve competitive advantage Continue Reading
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News
17 May 2019
École Hôtelière de Lausanne puts Amelia the robot at its core
When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear Continue Reading
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News
16 May 2019
ISPs get nine months prep time for Ofcom shake-up of broadband contract renewal rules
Regulator Ofcom is giving broadband, phone and pay-TV service providers nine months to ready their systems and processes for the emergence of new rules, designed to make it easier for consumers to switch providers Continue Reading
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News
16 May 2019
Self-sovereign ID key to data privacy
Coupling self-sovereign identity with insights from research on consumer identity management may be the key to personalising products and services without putting people at risk, says industry analyst Continue Reading
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News
16 May 2019
Fujitsu sets out to restore trust in technology
Trust in technology, how to recapture it, and how to ensure AI doesn’t overstep its bounds were the big messages on the opening day of Fujitsu Forum in Tokyo Continue Reading
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News
15 May 2019
Microsoft working to support decentralised identity
Microsoft is among the big tech players aiming to help enable personalisation of products and services without putting privacy at risk Continue Reading
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News
15 May 2019
Implement multifactor authentication, urges expert panel
Multifactor authentication should be a top priority for organisations to defend users from cyber attacks, coupled with zero-trust architecture and artificial intelligence-based technologies, says expert panel Continue Reading
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News
14 May 2019
Public sector outsourcing spend plummets
Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading
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News
14 May 2019
Email firm runs millions of mailboxes with Scality object storage
Open Xchange switches from OpenStack Swift to Scality to run 13PB of storage for millions of mailboxes across two continents for telco, mobile and TV providers Continue Reading
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News
13 May 2019
Security standard for surveillance cameras set for launch
A long-overdue cyber security standard for the manufacturer of surveillance cameras is on track for an official launch in June Continue Reading