IT for retail and logistics

Fresh blow for Facebook as court refuses stay in Max Schrems legal action

Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading

By

• Bill Goodwin, Computer Weekly

Outsourcing is not dead or dying – it just needs to be done properly

The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading

By

• Bob Fawthrop

Ransomware still a threat to business, F-Secure warns

Ransomware attacks tapered off towards the end of 2017 after an explosion in such attacks earlier in the year, but ransomware remains a threat to big business, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Gulf Cooperation Council smart city initiatives garner momentum

The Middle East is a hotbed for smart city developments, with activities in the region maturing and adapting to what citizens want Continue Reading

By

• Edward Banda

SuiteWorld 2018: Magic Johnson gives advice on adapting to the millennial customer

Entrepreneur and former basketball star tells SuiteWorld 2018 about the importance of adapting to the millennial customer in a technology-driven age Continue Reading

By

• Clare McDonald, Business Editor

Starship’s autonomous delivery robots get commercial roll-out

Having successfully trialled its autonomous delivery robots in the UK and US, Estonian startup Starship Technologies is embarking on a full commercial roll-out Continue Reading

By

• Alex Scroxton, Security Editor

GDPR: An overview of the latest data protection legislation

The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading

By

• Dai Davis, Percy Crow Davis & Co

Software-defined networking: gathering momentum in the enterprise?

Suppliers are pushing the benefits of software-defined networking harder than ever, and enterprises are starting to take the plunge rather than remaining on the sidelines Continue Reading

By

• Christian Annesley

Argos announces 150 new tech roles in the UK

Argos is recruiting an extra 150 IT professionals as part of its strategy to offer a better digital services to customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

SuiteWorld 2018: Hiring people is about more than just ability, says Rachel Zoe

NetSuite customer, fashion designer and CEO of Rachel Zoe explains that part of entrepreneurship is hiring people who fill the gaps you leave behind, and that in doing so passion can be more important than ability Continue Reading

By

• Clare McDonald, Business Editor

Most firms will not be GDPR-ready by compliance deadline

Survey of IT decision-makers shows one-fifth of companies lack continuous encryption capabilities and only half have the systems required for the right to erasure and the right to rectification Continue Reading

By

• Warwick Ashford, Senior analyst

One month to GDPR compliance deadline

With one month to go before the deadline for compliance with EU’s General Data Protection Regulation, organisations should ensure they are able to meet minimum requirements to defend against adverse scrutiny Continue Reading

By

• Warwick Ashford, Senior analyst

Unified communications supplier Mitel bought by VCs

Unified communications and networking technology supplier Mitel is to be acquired by affiliates of Searchlight Capital Partners for $2bn Continue Reading

By

• Alex Scroxton, Security Editor

Criminal Courts Review Commission findings in Post Office computer case raise further enquiries

The Criminal Courts Review Commission forensic examination of the IT system at the centre of a legal case against the Post Office has raised further questions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London plans to be a smarter city

In this week’s Computer Weekly, we meet the first ever chief digital officer for London, Theo Blackwell, and find out about his plans for making the capital a smarter city. SAP has overhauled its controversial indirect licensing policy – we look at the implications for users. What are the jobs of the future in retail as the sector is transformed by technology? We ask the experts. Read the issue now. Continue Reading

Why do EDI standards dominate for electronic transactions?

The EDI standard format is the only option accepted by Walmart and other retailers. But as technology and data formats have changed over the years, is there a better way? Continue Reading

By

• Scott Koegler

Data protection is critical for all businesses

Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Continue Reading

By

• Nicholas Fearn

Account takeover up tenfold in past year

The incidence of online account takeover and the proportion of high-risk account access attempts underlines the need for improved authentication, says fraud detection firm Continue Reading

By

• Warwick Ashford, Senior analyst

Data protection is a business issue, says IAPP

Data privacy is a rapidly maturing profession as organisations around the world increasingly see data protection as a business issue, according to an industry association Continue Reading

By

• Warwick Ashford, Senior analyst

UK and Indian governments agree tech partnership

Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mastercard calls for global online payments standard

Mastercard and its EMV partners are pushing for online payments standards similar to those for point-of-sale payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Australian supermarket chain hit by IT outage

Thirty-minute glitch knocked out checkout systems at half of Woolworths’ stores in Australia Continue Reading

By

• Stuart Kennedy

Good time to be in data protection, says information commissioner

There has never been a better time to be in data protection, Elizabeth Denham has told an IAPP data protection conference in London, addressing some key questions about the changing data protection regulatory landscape Continue Reading

By

• Warwick Ashford, Senior analyst

Protecting your intellectual property in a digital world

Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment? Continue Reading

By

• Graham McGlashan, Marks & Clerk

Huawei debuts its first intent-based networking proposition

At its Shenzhen Analyst Summit, Huawei unveiled its intent-based networking concept, promising to address enterprise customer pain points around network management Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Richard Tallboy, CIO, Wagamama

Richard Tallboy, CIO of pan-Asian restaurant chain Wagamama, explains why the firm adopted “pay by walking out” technology Continue Reading

By

• Clare McDonald, Business Editor

DDoS attacks cost up to £35,000

Despite the direct financial impact of DDoS attacks, this is not considered to be the most damaging effect on companies targeted this way, a survey shows Continue Reading

By

• Warwick Ashford, Senior analyst

Targeted cyber attacks doubled in past year, study shows

The number of targeted attacks has doubled in the past year compared with the previous 12 months, despite improvements in detecting and blocking them, a cyber resilience study shows Continue Reading

By

• Warwick Ashford, Senior analyst

UK businesses urged to ensure they do cyber security basics

The cyber threat to business has never been greater, so the National Cyber Security Centre is urging UK companies to ensure they have implemented all the basic, best-practice cyber security controls and processes Continue Reading

By

• Warwick Ashford, Senior analyst

The seven levers of digital transformation

Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology Continue Reading

By

• Sriram Sabesan, Delegata

O2 and Arqiva begin small cell roll-out in London

Mobile operator will use small cells to boost 4G mobile network data capacity in busy areas, such as around stations Continue Reading

By

• Alex Scroxton, Security Editor

PepsiCo hires robots to interview job candidates

The food and drinks multinational is using artificial intelligence software, known as Robot Vera, to phone and interview candidates as it seeks to fill vacancies for factory, sales workers and drivers in Russia Continue Reading

By

• Bill Goodwin, Computer Weekly

Tesco online grocery sales up 5.1%

After ninth consecutive quarter of growth, CEO says supermarket chain is “on track to deliver our medium-term ambitions” Continue Reading

By

• Clare McDonald, Business Editor

Finnish government backs national AI development strategy

Government is harnessing Finland’s tech base to help make the country a leading location for the artificial intelligence industry Continue Reading

By

• Gerard O'Dwyer

Mobile phishing a growing threat, warns report

Phishing on mobile devices is a growing threat to business as attacks move beyond email to text messages and apps Continue Reading

By

• Warwick Ashford, Senior analyst

HMV pivots from legacy MPLS to SD-WAN

Record retailer HMV goes all-in on a Cisco Meraki software-defined network to cut costs and improve its network resiliency Continue Reading

By

• Alex Scroxton, Security Editor

Security Think Tank: Cryptojacking can be costly

How can organisations best defend against cryptojacking? Continue Reading

By

• Emma Bickerstaffe, Information Security Forum (ISF)

More than one in 10 employees fall for social engineering attacks

Employees download malicious files, click phishing links, correspond with hackers, and even share contact information for their colleagues, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft teams up with Japan’s JRCS on mixed reality

Software giant Microsoft has partnered with a Japanese supplier of maritime systems to test the use of HoloLens headsets for training and maintenance work Continue Reading

By

• Aaron Tan, TechTarget

Why businesses must think like criminals to protect their data

Cyber criminals use three main methods of operation to steal commercial data. Understanding their mindset can help organisations put the right defences in place Continue Reading

By

• Andy Barratt, Coalfire

Retail sector top cyber attack target

The retail sector was the top cyber attack target in 2017, as cyber attacks evolved to become more organised and structured, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

More than 1.5 billion business and consumer files exposed online

With just over a month to go before the GDPR compliance deadline, more than 1.5 billion data files are exposed online without adequate protections, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Should retail try to save the high street's declining footfall?

Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus? Continue Reading

By

• Mark Samuels

Interview: GDPR will give Dutch privacy watchdog its teeth

The Netherlands’ privacy watchdog has not handed out fines so far because there has been no reason to, says the organisation’s chairman, Aleid Wolfsen Continue Reading

By

• Tijs Hofmans

How will AI in demand forecasting help improve accuracy?

Changing consumer demand and supply chain disruptions are just two factors that might influence demand forecasting results. Here's a look at how AI can help. Continue Reading

By

• Dave Turbide

Retail legacy systems: how can we overcome them?

With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment Continue Reading

By

• Glynn Davis

Data breaches revealed at four US retail chains

The Easter weekend has seen another round of data breaches, further underlining that many companies are still failing to take the necessary steps to protect customer data Continue Reading

By

• Warwick Ashford, Senior analyst

 Automation and gamification key to cyber security

The use of automation and gamification are key to winning the fight against cyber criminals in the face of the skills’ shortage, a study investigating challenges facing IT security teams reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Which supply chain visibility tools help improve logistics?

At the intersection of IoT, analytics and other technologies lies better supply chain visibility. Here's a look at what's making logistics a little easier. Continue Reading

By

• Scott Koegler

IR35 reforms: IT contractors express concerns over ‘inevitable’ private sector roll-out

Research suggests IT contractors are resigned to the IR35 reforms being implemented in the private sector, and many fear an announcement to that effect will come this year Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Most top UK firms fail to disclose cyber risk testing details

Most of the largest UK companies do not reveal their testing of cyber protection plans and do not share security updates with the board regularly, a Deloitte report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

ShopDirect set to use AI to detect fraud on phone calls

The online retailer has signed a contract to use voice authentication technology from Pindrop to tackle fraud and improve customer experience Continue Reading

By

• Cliff Saran, Managing Editor

Swedish study talks up benefits of artificial intelligence

A major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses Continue Reading

By

• Gerard O'Dwyer

Privacy group calls for UK response to data exploitation

Policy-makers need to respond swiftly to the Cambridge Analytica and Facebook data exploitation scandal, according to privacy rights group Continue Reading

By

• Warwick Ashford, Senior analyst

HMRC sets August launch date for customs IT system

HMRC plans to begin a phased deployment of its Customs Declaration Service this August, with completion expected by early 2019 Continue Reading

By

• Lis Evenstad

SD-WAN still too complex, survey shows

Despite SD-WAN adoption, WAN complexity remains a major challenge, a survey has revealed, driving firms to managed services, mainly because of security concerns Continue Reading

By

• Warwick Ashford, Senior analyst

IBM delivers Watson-powered voice assistant for consumer brands

Alexa and Google Assistant have taken residence in people's homes. IBM aims to give companies a way to deliver their own branded AI voice assistants Continue Reading

By

• Cliff Saran, Managing Editor

Maplin in administration: Internet connectivity issues hit in-store card payments

Internet issues at beleaguered high-street electronics retailer Maplin cause trouble at the tills in stores across the UK Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

SAP at the core of S Group’s €100m IT renewal

Finnish retailer S Group is putting SAP at the core of its IT transformation, which will be complete by 2021 Continue Reading

By

• Eeva Haaramo

Firms need to move from DevOps to DevSecOps, says expert

In the face of competition, organisations are turning to DevOps to improve efficiency and accelerate innovation, but this is creating new security risks, an industry expert warns Continue Reading

By

• Warwick Ashford, Senior analyst

Network security in the digital transformation era

Network security has always been a core focus for CISOs and IT security managers, but in an era of digital transformation, we examine if network security strategies are keeping up with new and emerging cyber threats Continue Reading

By

• Nicholas Fearn

Digital retail calls for agile approach, say experts

To embrace digital technology, retailers need to adopt an agile nature across the entire business and break down internal silos, said a panel at Retail Week Live Continue Reading

By

• Clare McDonald, Business Editor

Employers face hiring crisis as AI replaces mid-skilled jobs

Artificial intelligence could replace two-thirds of existing jobs within 20 years, and employers will face growing difficulties recruiting skilled staff Continue Reading

By

• Bill Goodwin, Computer Weekly

SD-WAN needs software-defined security

Digital transformation is driving organisations to move to the cloud, which requires a new architecture that embraces cloud technology, but that in turn requires a new way of thinking about network security to ensure data is protected Continue Reading

By

• Klaus Gheri, Barracuda

Tesco appoints new chief technology officer

Supermarket giant’s new CTO joins from Airbus and will continue to implement retailer’s digital transformation programme Continue Reading

By

• Clare McDonald, Business Editor

Security Think Tank: Fileless malware not totally undetectable

What should organisations do at the very least to ensure business computers are protected from fileless malware? Continue Reading

By

• Greg Temm

WhatsApp to suspend data sharing with Facebook

WhatsApp has agreed to stop sharing personal data with Facebook until data protection concerns are addressed Continue Reading

By

• Warwick Ashford, Senior analyst

Security Think Tank: Awareness is a good starting point to counter fileless malware

What should organisations do at the very least to ensure business computers are protected from fileless malware? Continue Reading

By

• Ed Moyle, Drake Software

Researchers accused of irresponsible disclosure of AMD chip flaws

Israel-based researchers have been accused of irresponsible disclosure for going public with more than a dozen security flaws discovered in AMD processors Continue Reading

By

• Warwick Ashford, Senior analyst

Retailers need to prepare properly before AI adoption, say experts

Artificial intelligence can help many areas of the retail landscape, but retailers should make sure they prepare before taking on AI adoption, says an expert panel Continue Reading

By

• Clare McDonald, Business Editor

Businesses need to take cryptojacking seriously

Organisations must pay attention to cyber criminals hijacking computing resources to mine cryptocurrencies, because nearly half are affected and the impact is greater than many realise Continue Reading

By

• Warwick Ashford, Senior analyst

Russian augmented reality startups break into enterprise space

Augmented, virtual and mixed reality technologies edge closer to enterprise adoption in Russia as a strong local developer network grows Continue Reading

By

• Vladimir Kozlov

Unlocking digital change in criminal justice

In this week’s Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice to hear about tackling the challenges of digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector in our latest buyer’s guide. Read the issue now. Continue Reading

Digital for rural areas worth up to £26bn to UK economy

A study commissioned by Amazon has posited that greater use of digital tools and services could be worth between £12bn and £26bn per annum to the UK economy Continue Reading

By

• Alex Scroxton, Security Editor

What should companies know about sustainability software?

Sustainability is composed of social, environmental and economic pillars. That's why technologies focused on this market address different needs. Here's a narrow glimpse. Continue Reading

By

• Dave Turbide

Proof of concept shows blockchain could save lives in pharmaceutical logistics

DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Scottish government to spend £25m to fill 4G coverage gaps

The Scottish government has announced a £25m programme to infill gaps in 4G mobile network coverage across Scotland Continue Reading

By

• Alex Scroxton, Security Editor

UK leads global upward trend in SOC maturity

The UK is leading the way towards more efficient security operations centres, but many still continue to operate with serious gaps in security, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

UK government criticised over lack of GDPR explanation

Most IT decision makers in the UK are critical of the government for failing to educate organisations about the GDPR and its implications, and few have a clear understanding of it, a survey shows Continue Reading

By

• Warwick Ashford, Senior analyst

Modern retail: machine learning, customer experience and legacy

As the retail landscape shifts in the wake of new technologies, experts in retail and tech explain how firms need to adapt to cater for modern consumers Continue Reading

By

• Clare McDonald, Business Editor

Cryptojacking cyber criminals up their game

Cyber criminals hijacking computing resources to mine for cryptocurrencies are raising their efforts to bypass enterprise security controls, researchers have found Continue Reading

By

• Warwick Ashford, Senior analyst

CW Europe: Germany’s Lemoncat takes catering to the cloud

Business catering startup Lemoncat has taken advantage of the affordable cost of living in Berlin and is shaking up the catering sector by harnessing the Amazon and Salesforce clouds. Also in this issue, read how Moscow’s government is taking advantage of high penetration of broadband and mobile internet to expand innovative services under the Russian capital’s smart city programme, and how organisations in the Netherlands still have much to do to comply with the General Data Protection Regulation. Continue Reading

Wi-Fi provider uses big data analytics to drive customer experience

The self-styled “Uber of Wi-Fi”, iPass is using Databricks’ Unified Analytics Platform and machine learning to monitor its worldwide network and help its customers get the best experience Continue Reading

By

• Alex Scroxton, Security Editor

Co-op trials pay-in-aisle technology

Food retailer Co-op plans to introduce a smartphone self-checkout system so customers can pay for goods without visiting a till Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Helena Theakstone, head of digital, Oasis Fashion

Oasis Fashion’s head of digital talks about GDPR preparation, collaboration between digital and IT, and the importance of listening to customers Continue Reading

By

• Mark Samuels

Trust underpins innovation, says UK information commissioner

Underlining the relevance of data protection legislation to business, the UK information commissioner says consumer trust is key to innovation Continue Reading

By

• Warwick Ashford, Senior analyst

Are mobile wallets about to make contactless cards look outdated?

Mobile wallets look set to take root as consumers increasingly use their mobile phones to pay for goods and services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

ICO head tops DataIQ data leader list

The UK’s information commissioner has been named at the top data leader for 2018 in the DataIQ 100 list of most influential data leaders Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Chris Ashworth, CIO, Hermes

Hermes aims to deliver on its innovation programme with a new data platform, a mobile app and experimenting with robots and drones Continue Reading

By

• Angelica Mari

Expert: Boring retail is dying as tech gains importance

Technologies such as augmented reality and AI in retail are becoming more important for brands looking to gain a selling edge. Tune in to the latest Pipeline podcast to learn more. Continue Reading

By

• Jesse Scardina, News Writer

Sweden’s Systembolaget picks Evry for cloud transformation

Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme Continue Reading

By

• Eeva Haaramo

How IT is taking UPS to new heights

In this week's Computer Weekly, we talk to UPS CIO Juan Perez to find out how making his IT department “business intimate” is driving innovation at the parcel shipping giant. We look at how cloud management platforms can help ease the adoption of multiple public cloud services. And we examine how UK local councils are struggling to deal with cyber attacks and data breaches. Read the issue now. Continue Reading

What are the retail jobs that don’t exist yet?

As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector? Continue Reading

By

• Ben Sillitoe

GDPR is having positive impact on privacy profession, says IAPP

The EU’s new data protection rules are driving greater interest in the privacy profession, and provide an opportunity to develop new business plans, says privacy association Continue Reading

By

• Warwick Ashford, Senior analyst

More than a quarter of UK shoppers prepared for wearable contactless payments

Mastercard research shows a growing number of shoppers are prepared to make purchases with smartwatches, rings and bracelets Continue Reading

By

• Zach Emmanuel, Computer Weekly

IT services giants face stiff challenge from niche players in IoT market

Traditional broad and large IT services firms are facing competition from niche industry-focused companies in the IoT services market Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Public education important in new data protection era, says ICO

UK information commissioner Elizabeth Denham tells Data Protection 2018 event of the tough requirements ahead in a new age of data regulation Continue Reading

By

• Warwick Ashford, Senior analyst

Economic impact of cyber crime is significant and rising

Cyber attacks are becoming easier to carry out while defences remain inadequate, study shows Continue Reading

By

• Warwick Ashford, Senior analyst

Government must invest in efficient IT to support food trade post-Brexit, say MPs

Inefficient IT and infrastructure at the border could cause perishable foods to spoil, says committee, which calls for the government to ensure the right IT is in place for prompt export and import Continue Reading

By

• Lis Evenstad

CIO interview: Mike Thomas, CIO, Hobbycraft

The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment Continue Reading

By

• Angelica Mari