IT for retail and logistics

Dixons Carphone admits 'falling short' on data protection

Dixons Carphone has warned that millions of credit card and personal data records may have been compromised in a cyber breach Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Richard Gifford, CIO, Wincanton

The CIO of logistics firm Wincanton, Richard Gifford, is in the process of improving its digital propositions and developing a digital supply chain, while dealing with legacy systems Continue Reading

By

• Mark Samuels

Mayor Khan bids to make London the world’s smartest city

At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading

By

• Alex Scroxton, Security Editor

Security Think Tank: Focus on data protection, but do not rely on DLP alone

Why is it important to know where data flows, with whom it's shared and where it lives at rest – and what is the best way of achieving this? Continue Reading

By

• Emma Bickerstaffe, Information Security Forum (ISF)

Cyber security focus too much on tech, says Domino’s CISO

Many organisations are still focusing only on technology and compliance, which means their cyber defences are not as solid as they think, according to Domino’s Pizza chief information security officer Continue Reading

By

• Warwick Ashford, Senior analyst

IT spending reaches 10-year high as CIOs struggle with digital technology strategy

IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading

By

• Bill Goodwin, Computer Weekly

Newcastle Council to show off smartest street in Britain

The Great Exhibition of the North will see Mosley Street in Newcastle upon Tyne transformed into Britain’s smartest street as part of a demonstration of IoT technology Continue Reading

By

• Alex Scroxton, Security Editor

Security Think Tank: Understand data for risk-based protection

Why is it important to know where data flows, with whom it is shared and where it lives at rest, and what is the best way of achieving this? Continue Reading

By

• Simon Persin, Turnkey Consulting

Big data skills shortages – and how to work around them

Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading

By

• Shamus Rae, KPMG

Subpostmasters told to expect decision on alleged unfair prosecutions in August

The Criminal Courts Review Commission is expected to announce the findings of an investigation into alleged unfair subpostmaster prosecutions in August Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Revamped BHS website to close two years after department store collapse

The BHS website, which was developed after the department store’s closure in 2016, will be closed at the end of June Continue Reading

By

• Clare McDonald, Business Editor

Retail sector flagged as slow to adopt cloud technologies in Bitglass research

The fourth annual Bitglass cloud adoption survey reveals enterprise appetite for off-premise technologies is continuing to rise, but some industries are moving more slowly than others Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Nestle nips unwanted mobile app sprawl in the bud

Nestle has consolidated its consumer-facing mobile app portfolio to add features to the most successful apps Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tier 2 visas – a challenge for the tech sector

With staff shortages already being reported in the technology sector and Brexit potentially adding to the problem, tech departments need to get their Tier 2 visa applications right Continue Reading

By

• Kerry Garcia and Jackie Penlington

Firms step up spending on digital tech, but struggle with strategy

Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading

By

• Bill Goodwin, Computer Weekly

Drone industry set to contribute £42bn to UK economy by 2030

PwC research has predicted drones could add £42bn to the economy and create 68,000 jobs by 2030 Continue Reading

By

• Zach Emmanuel, Computer Weekly

Tech's role in tackling humanitarian crises

In this week’s Computer Weekly, we learn about how mobile connectivity is a lifeline for Syrian refugees in Turkey, thanks to the mobile network operators in that country. Our latest buyer’s guide examines how modern network security enables digital transformation at a range of companies. And we find out about the technology strategy of logistics firm Hermes from its CIO, and about British Airways’ use of Salesforce to globalise its B2B sales. Read the issue now. Continue Reading

GDPR puts people first, says ICO

The day of 25 May 2018 marks the biggest change to UK data protection law in a generation, with benefits for businesses and consumers, according to the UK privacy watchdog Continue Reading

By

• Warwick Ashford, Senior analyst

Commitment is the watchword on GDPR D-Day

New rules for protecting European citizens’ personal data are now enforceable by law, and organisations are being advised to focus broadly on commitment rather than narrowly on compliance Continue Reading

By

• Warwick Ashford, Senior analyst

Security experts weigh in on GDPR checklists

Security experts give their views on what final checks businesses should be doing on the eve of the General Data Protection Regulation compliance deadline, while a survey reveals almost half of Brits have not heard of it Continue Reading

By

• Warwick Ashford, Senior analyst

New UK Data Protection Act not welcomed by all

Legislation makes the UK one of the first countries to implement the GDPR in local law, but some have criticised it as a “lost opportunity” Continue Reading

By

• Warwick Ashford, Senior analyst

UK calls for new data-sharing model with EU

The UK has proposed a new data-sharing model to ensure ongoing data protection collaboration and free flow of data between the EU and the UK post-Brexit Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile fraud up 680% since 2015, RSA reports

Fake profiles and throw-away devices are transforming social media into a cyber criminal marketplace, a fraud report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Marks and Spencer speeds up digital transformation plans as profits plunge

Retailer announces plans to accelerate its business transformation and close 100 stores by 2022 after continued shifts in consumer behaviour Continue Reading

By

• Clare McDonald, Business Editor

Amazon, Toys R Us and a tale of two technology approaches

Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise? Continue Reading

By

• Ben Sillitoe

Tesco announces closure of non-food website Tesco Direct

Supermarket giant Tesco has announced it will be closing its Tesco Direct website, which focuses on the sale of non-food-related products Continue Reading

By

• Clare McDonald, Business Editor

Taking the quantum leap: What is quantum technology for business?

Quantum computers are many years away, but the first applications of quantum technology will arrive in only one or two years – so businesses need to be ready Continue Reading

By

• Paul Martin , PA Consulting

Social one of the 'most powerful' tools at brand’s disposal, says retail experts

Using social media to connect with customers is one of the most “powerful” tools retailers have at their disposal, said a panel of experts at the Salesforce World Tour Continue Reading

By

• Clare McDonald, Business Editor

Google sued for £3.2bn for tracking UK iPhone browsing

A lawsuit by a group called Google You Owe Us is seeking compensation from Google for tracking millions of UK iPhone users’ browsing data Continue Reading

By

• Warwick Ashford, Senior analyst

Augmented reality can improve efficiency for retailers

Augmented reality has been positioned as a way to extend digital experiences onto the retail shop floor – but it has far more uses behind the scenes Continue Reading

By

• Cliff Saran, Managing Editor

Most UK marketers GDPR ready, but not all firms have a plan

Most UK marketers believe they are ready for GDPR, but a worrying number believe their employers may not be, as businesses are urged to embrace the positives a week before the compliance deadline Continue Reading

By

• Warwick Ashford, Senior analyst

Use GDPR to propel business forward, says ICO

GDPR is about a new way of doing things that businesses can use to their advantage, and cyber security is a key element, according to the Information Commissioner’s Office Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Phil Lewis, director of digital experience, Boden

Fashion retailer Boden is going through a transformation process, using digital elements across the business and fostering innovation Continue Reading

By

• Mark Samuels

Most firms see GDPR as an opportunity

A growing number of organisations consider the GDPR to be an opportunity to improve the way they handle data privacy and security, while leaders are using it as an opportunity for full business transformation, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

SMEs more worried about GDPR’s threat to reputation than fines

SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Steadily declining retail footfall confirms shifting consumer behaviour

Footfall in the UK highstreet is on the decline, according to figures by the British Retail Consortium, confirming the consumer shift towards more digital behaviour Continue Reading

By

• Clare McDonald, Business Editor

It’s not too late to get GDPR ready

With the GDPR compliance deadline on 25 May 2018, there is little time to get ready, but it is not too late, according to the IAPP, which provides a checklist to help organisations ensure they are in the best position possible for the deadline Continue Reading

By

• Paul Jordan, International Association of Privacy Professionals (IAPP)

Hacking the internet of things just got easier – it’s time to look at your security

Are you taking security for internet-connected devices seriously enough? Continue Reading

By

• Dan Mosca, PA Consulting

Connectivity problem hits thousands of Post Office branches

Post Office branches unable to connect to Horizon computer system for several hours after morning opening time Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Benelux: Rotterdam charts course to become world’s smartest port

The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading

Most CIOs not interested in “massively hyped” blockchain, finds Gartner

Despite the noise surrounding blockchain technology, not many CIOs are using it or planning to do so in the near future, finds Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fibre network breakthrough has implications for data security

Researchers have devised a new protocol that they claim vastly extends the range of quantum key distribution over fibre networks Continue Reading

By

• Alex Scroxton, Security Editor

Cambridge Analytica closure will not halt probe, says ICO

The London-based data mining firm at the heart of the Facebook data exploitation scandal has announced it is closing, but the ICO says the probe into its actions will still go ahead Continue Reading

By

• Warwick Ashford, Senior analyst

Fresh blow for Facebook as court refuses stay in Max Schrems legal action

Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading

By

• Bill Goodwin, Computer Weekly

Outsourcing is not dead or dying – it just needs to be done properly

The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading

By

• Bob Fawthrop

Ransomware still a threat to business, F-Secure warns

Ransomware attacks tapered off towards the end of 2017 after an explosion in such attacks earlier in the year, but ransomware remains a threat to big business, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Gulf Cooperation Council smart city initiatives garner momentum

The Middle East is a hotbed for smart city developments, with activities in the region maturing and adapting to what citizens want Continue Reading

By

• Edward Banda

SuiteWorld 2018: Magic Johnson gives advice on adapting to the millennial customer

Entrepreneur and former basketball star tells SuiteWorld 2018 about the importance of adapting to the millennial customer in a technology-driven age Continue Reading

By

• Clare McDonald, Business Editor

Starship’s autonomous delivery robots get commercial roll-out

Having successfully trialled its autonomous delivery robots in the UK and US, Estonian startup Starship Technologies is embarking on a full commercial roll-out Continue Reading

By

• Alex Scroxton, Security Editor

GDPR: An overview of the latest data protection legislation

The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading

By

• Dai Davis, Percy Crow Davis & Co

Software-defined networking: gathering momentum in the enterprise?

Suppliers are pushing the benefits of software-defined networking harder than ever, and enterprises are starting to take the plunge rather than remaining on the sidelines Continue Reading

By

• Christian Annesley

Argos announces 150 new tech roles in the UK

Argos is recruiting an extra 150 IT professionals as part of its strategy to offer a better digital services to customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

SuiteWorld 2018: Hiring people is about more than just ability, says Rachel Zoe

NetSuite customer, fashion designer and CEO of Rachel Zoe explains that part of entrepreneurship is hiring people who fill the gaps you leave behind, and that in doing so passion can be more important than ability Continue Reading

By

• Clare McDonald, Business Editor

Most firms will not be GDPR-ready by compliance deadline

Survey of IT decision-makers shows one-fifth of companies lack continuous encryption capabilities and only half have the systems required for the right to erasure and the right to rectification Continue Reading

By

• Warwick Ashford, Senior analyst

One month to GDPR compliance deadline

With one month to go before the deadline for compliance with EU’s General Data Protection Regulation, organisations should ensure they are able to meet minimum requirements to defend against adverse scrutiny Continue Reading

By

• Warwick Ashford, Senior analyst

Unified communications supplier Mitel bought by VCs

Unified communications and networking technology supplier Mitel is to be acquired by affiliates of Searchlight Capital Partners for $2bn Continue Reading

By

• Alex Scroxton, Security Editor

Criminal Courts Review Commission findings in Post Office computer case raise further enquiries

The Criminal Courts Review Commission forensic examination of the IT system at the centre of a legal case against the Post Office has raised further questions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London plans to be a smarter city

In this week’s Computer Weekly, we meet the first ever chief digital officer for London, Theo Blackwell, and find out about his plans for making the capital a smarter city. SAP has overhauled its controversial indirect licensing policy – we look at the implications for users. What are the jobs of the future in retail as the sector is transformed by technology? We ask the experts. Read the issue now. Continue Reading

Why do EDI standards dominate for electronic transactions?

The EDI standard format is the only option accepted by Walmart and other retailers. But as technology and data formats have changed over the years, is there a better way? Continue Reading

By

• Scott Koegler

Data protection is critical for all businesses

Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Continue Reading

By

• Nicholas Fearn

Account takeover up tenfold in past year

The incidence of online account takeover and the proportion of high-risk account access attempts underlines the need for improved authentication, says fraud detection firm Continue Reading

By

• Warwick Ashford, Senior analyst

Data protection is a business issue, says IAPP

Data privacy is a rapidly maturing profession as organisations around the world increasingly see data protection as a business issue, according to an industry association Continue Reading

By

• Warwick Ashford, Senior analyst

UK and Indian governments agree tech partnership

Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mastercard calls for global online payments standard

Mastercard and its EMV partners are pushing for online payments standards similar to those for point-of-sale payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Australian supermarket chain hit by IT outage

Thirty-minute glitch knocked out checkout systems at half of Woolworths’ stores in Australia Continue Reading

By

• Stuart Kennedy

Good time to be in data protection, says information commissioner

There has never been a better time to be in data protection, Elizabeth Denham has told an IAPP data protection conference in London, addressing some key questions about the changing data protection regulatory landscape Continue Reading

By

• Warwick Ashford, Senior analyst

Protecting your intellectual property in a digital world

Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment? Continue Reading

By

• Graham McGlashan, Marks & Clerk

Huawei debuts its first intent-based networking proposition

At its Shenzhen Analyst Summit, Huawei unveiled its intent-based networking concept, promising to address enterprise customer pain points around network management Continue Reading

By

• Alex Scroxton, Security Editor

DDoS attacks cost up to £35,000

Despite the direct financial impact of DDoS attacks, this is not considered to be the most damaging effect on companies targeted this way, a survey shows Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Richard Tallboy, CIO, Wagamama

Richard Tallboy, CIO of pan-Asian restaurant chain Wagamama, explains why the firm adopted “pay by walking out” technology Continue Reading

By

• Clare McDonald, Business Editor

Targeted cyber attacks doubled in past year, study shows

The number of targeted attacks has doubled in the past year compared with the previous 12 months, despite improvements in detecting and blocking them, a cyber resilience study shows Continue Reading

By

• Warwick Ashford, Senior analyst

UK businesses urged to ensure they do cyber security basics

The cyber threat to business has never been greater, so the National Cyber Security Centre is urging UK companies to ensure they have implemented all the basic, best-practice cyber security controls and processes Continue Reading

By

• Warwick Ashford, Senior analyst

The seven levers of digital transformation

Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology Continue Reading

By

• Sriram Sabesan, Delegata

O2 and Arqiva begin small cell roll-out in London

Mobile operator will use small cells to boost 4G mobile network data capacity in busy areas, such as around stations Continue Reading

By

• Alex Scroxton, Security Editor

PepsiCo hires robots to interview job candidates

The food and drinks multinational is using artificial intelligence software, known as Robot Vera, to phone and interview candidates as it seeks to fill vacancies for factory, sales workers and drivers in Russia Continue Reading

By

• Bill Goodwin, Computer Weekly

Tesco online grocery sales up 5.1%

After ninth consecutive quarter of growth, CEO says supermarket chain is “on track to deliver our medium-term ambitions” Continue Reading

By

• Clare McDonald, Business Editor

Finnish government backs national AI development strategy

Government is harnessing Finland’s tech base to help make the country a leading location for the artificial intelligence industry Continue Reading

By

• Gerard O'Dwyer

Mobile phishing a growing threat, warns report

Phishing on mobile devices is a growing threat to business as attacks move beyond email to text messages and apps Continue Reading

By

• Warwick Ashford, Senior analyst

HMV pivots from legacy MPLS to SD-WAN

Record retailer HMV goes all-in on a Cisco Meraki software-defined network to cut costs and improve its network resiliency Continue Reading

By

• Alex Scroxton, Security Editor

Security Think Tank: Cryptojacking can be costly

How can organisations best defend against cryptojacking? Continue Reading

By

• Emma Bickerstaffe, Information Security Forum (ISF)

More than one in 10 employees fall for social engineering attacks

Employees download malicious files, click phishing links, correspond with hackers, and even share contact information for their colleagues, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft teams up with Japan’s JRCS on mixed reality

Software giant Microsoft has partnered with a Japanese supplier of maritime systems to test the use of HoloLens headsets for training and maintenance work Continue Reading

By

• Aaron Tan, TechTarget

Why businesses must think like criminals to protect their data

Cyber criminals use three main methods of operation to steal commercial data. Understanding their mindset can help organisations put the right defences in place Continue Reading

By

• Andy Barratt, Coalfire

Retail sector top cyber attack target

The retail sector was the top cyber attack target in 2017, as cyber attacks evolved to become more organised and structured, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

More than 1.5 billion business and consumer files exposed online

With just over a month to go before the GDPR compliance deadline, more than 1.5 billion data files are exposed online without adequate protections, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Should retail try to save the high street's declining footfall?

Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus? Continue Reading

By

• Mark Samuels

Interview: GDPR will give Dutch privacy watchdog its teeth

The Netherlands’ privacy watchdog has not handed out fines so far because there has been no reason to, says the organisation’s chairman, Aleid Wolfsen Continue Reading

By

• Tijs Hofmans

How will AI in demand forecasting help improve accuracy?

Changing consumer demand and supply chain disruptions are just two factors that might influence demand forecasting results. Here's a look at how AI can help. Continue Reading

By

• Dave Turbide

Retail legacy systems: how can we overcome them?

With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment Continue Reading

By

• Glynn Davis

Data breaches revealed at four US retail chains

The Easter weekend has seen another round of data breaches, further underlining that many companies are still failing to take the necessary steps to protect customer data Continue Reading

By

• Warwick Ashford, Senior analyst

 Automation and gamification key to cyber security

The use of automation and gamification are key to winning the fight against cyber criminals in the face of the skills’ shortage, a study investigating challenges facing IT security teams reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Which supply chain visibility tools help improve logistics?

At the intersection of IoT, analytics and other technologies lies better supply chain visibility. Here's a look at what's making logistics a little easier. Continue Reading

By

• Scott Koegler

IR35 reforms: IT contractors express concerns over ‘inevitable’ private sector roll-out

Research suggests IT contractors are resigned to the IR35 reforms being implemented in the private sector, and many fear an announcement to that effect will come this year Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Most top UK firms fail to disclose cyber risk testing details

Most of the largest UK companies do not reveal their testing of cyber protection plans and do not share security updates with the board regularly, a Deloitte report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

ShopDirect set to use AI to detect fraud on phone calls

The online retailer has signed a contract to use voice authentication technology from Pindrop to tackle fraud and improve customer experience Continue Reading

By

• Cliff Saran, Managing Editor

Swedish study talks up benefits of artificial intelligence

A major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses Continue Reading

By

• Gerard O'Dwyer

Privacy group calls for UK response to data exploitation

Policy-makers need to respond swiftly to the Cambridge Analytica and Facebook data exploitation scandal, according to privacy rights group Continue Reading

By

• Warwick Ashford, Senior analyst

HMRC sets August launch date for customs IT system

HMRC plans to begin a phased deployment of its Customs Declaration Service this August, with completion expected by early 2019 Continue Reading

By

• Lis Evenstad

SD-WAN still too complex, survey shows

Despite SD-WAN adoption, WAN complexity remains a major challenge, a survey has revealed, driving firms to managed services, mainly because of security concerns Continue Reading

By

• Warwick Ashford, Senior analyst

IBM delivers Watson-powered voice assistant for consumer brands

Alexa and Google Assistant have taken residence in people's homes. IBM aims to give companies a way to deliver their own branded AI voice assistants Continue Reading

By

• Cliff Saran, Managing Editor