IT for leisure and hospitality industry

Large UK businesses increasingly want CEOs to have IT background

More large businesses in the UK want a CEO that has a good understanding of IT Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading

By

• Alex Scroxton, Security Editor

IT outsourcing going strong in the Nordics

IT outsourcing is popular among companies in the Nordic region, but the market is changing Continue Reading

By

• Eeva Haaramo

Kone brings elevator maintenance online with IBM Watson and Salesforce

Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff Continue Reading

By

• Eeva Haaramo

‘Can do’ attitude of DevOps teams is driving cloud-first strategies

The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Telenor launches IoT pilot in Norway

Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things

Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices Continue Reading

By

• Eeva Haaramo

How to implement a low-power WAN to support the IoT

We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise Continue Reading

By

• Rene Millman

Are ethical questions holding back AI in France?

France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Threats grow in Saudi Arabia’s cyber sector

Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading

By

• Triska Hamid

3D printing gets serious in the Netherlands

3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings Continue Reading

By

• Jasper Bakker

UK sailing team picks BT to help beat Oracle at America’s Cup

BT is to supply a 4G wireless and fixed network to support the Land Rover BAR America’s Cup team, led by Olympian Ben Ainslie, in its bid to win the 35th America’s Cup Continue Reading

By

• Alex Scroxton, Security Editor

MWC 2017: Barcelona trial uses IoT and big data to manage tourists

Barcelona, the host city for Mobile World Congress, has been demonstrating its use of the internet of things and big data to help manage visitors to Antoni Gaudi’s Sagrada Familia Continue Reading

By

• Alex Scroxton, Security Editor

HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud contracts are still a minefield

Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Middle East and North Africa public cloud spend to hit $2bn by 2020

Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

McDonald’s in Saudi Arabia to support growth with SAP

Fast food chain is using SAP software to help it better understand its customers and operations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How AI is disrupting the role of call centres and call centre staff

Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading

By

• Lara Ponomareff, CEB

Artificial intelligence will increase productivity by sharpening human mind

The combination of AI and humans will triple productivity if businesses get the balance right for different roles Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mixed feelings on Australian enterprise app market

The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading

By

• Beverley Head

Facebook chief reveals real cost of Oculus in court testimony

Testifying in an IP-theft case against Facebook-owned Oculus, Mark Zuckerberg reveals the acquisition cost $3bn, not $2bn as originally announced Continue Reading

By

• Warwick Ashford, Senior analyst

Network overhaul speeds up business for motor racing venue

Rockingham Motor Speedway in Northamptonshire beefs up network infrastructure to support expansive business plans Continue Reading

By

• Alex Scroxton, Security Editor

The evolution of smart Dubai

Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du. Continue Reading

By

• Edward Banda

Tech focus helps Singapore go second in globalisation index

Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading

By

• Ai Lei Tao

Customer-first approach will make 2017 a challenge for Dutch CIOs

CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate Continue Reading

By

• Rian van Heur

Top 10 cyber crime stories of 2016

Here are Computer Weekly’s top 10 cyber crime stories of 2016: Continue Reading

IT Priorities 2017: Nordic organisations to spend more on cloud services

The adoption of cloud computing in its many guises will be a top priority in the Nordic region in 2017 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading

By

• Alicia Buller

Internet of things gains momentum in Southeast Asia

IoT has been much hyped in Southeast Asia, and organisations in the region are testing the technology's potential Continue Reading

By

• John Tan

Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How a London club enhanced its facilities with wireless charging

The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients Continue Reading

By

• Alex Scroxton, Security Editor

Nestlé picks Telefónica to build IoT for coffee machines

Nestlé’s professional business services unit will incorporate internet of things technology into its coffee machines in pursuit of greater efficiency and customer satisfaction Continue Reading

By

• Alex Scroxton, Security Editor

Telenor IoT strategy required core software change

Norwegian telco is expanding its internet of things business, which packages all the components its customers require to offer IoT-based services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK almost bottom of OECD pile for ICT investment

The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Counting the cost of financial cyber crime

In this week’s Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer’s guide, on server operating systems, looks at the new features in Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping motivate staff. Read the issue now. Continue Reading

White space spectrum to bring wireless broadband to Isle of Arran

Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland Continue Reading

By

• Alex Scroxton, Security Editor

Australia and New Zealand IT pros on bigger salaries than UK equivalents

Aussie IT pros are better rewarded than their counterparts in the UK, according to surveys Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Reinventing Bahrain’s Kanoo Group through digital technology

In this quarter’s CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world. We hear how Bahrain-based conglomerate Kanoo Group is dealing with a company-wide digital transformation, Zahid Group’s biggest-ever IT investment, and how Rotana Hotels is centralising security. Continue Reading

More virtualisation to come in mature Australian market

Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading

By

• Beverley Head

Demand rises for low-cost flash storage across Australia

Flash storage gains popularity in Australia, as smaller organisations are attracted by lower prices and higher capacity Continue Reading

By

• Beverley Head

DDoS attacks consistent, relentless and costly, report shows

The latest global DDoS report from Neustar underlines the importance of investing in appropriate defences as the high volume of attacks looks set to increase Continue Reading

By

• Warwick Ashford, Senior analyst

Pizza Hut Hong Kong rips up traditional CRM rule book

IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading

By

• Ai Lei Tao

A new nearshoring game is emerging

Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading

By

• Ilan Oshri

Mobile device use feeds card fraud in Asean region

Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading

By

• Ai Lei Tao

Westpac bank launches Databank data protection service

Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading

By

• Stuart Kennedy

Law firms planning litigation market for GDPR

Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal Continue Reading

By

• Warwick Ashford, Senior analyst

Singapore models entire country in 3D with smart map

Singapore authorities are creating 3D maps of the entire country to help organisations in the public and private sector make better planning decisions. Continue Reading

By

• Ai Lei Tao

PwC Australia uses gamification to teach cyber security lessons

With the number of cyber incidents identified by Australian organisations more than doubling in the past year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack Continue Reading

By

• Beverley Head

Benelux CIO interview: Paul Elich, CIO at KLM

Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France Continue Reading

By

• Jasper Bakker

CIO Interview: Graeme Hackland, Williams Martini Racing

Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading

By

• Alex Scroxton, Security Editor

Panera transforms digital infrastructure with Cisco

At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading

By

• Steve Evans

IBM sets up security centre in Canberra

IBM leads the charge as large private businesses invest heavily in security resources across Australia in an attempt to close the security gap Continue Reading

By

• Beverley Head

IBM’s Watson gets to work

In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading

CW@50: A history of IT outsourcing

Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lower average cost of Australian data breaches is not a sign of comfort

The average cost of a data breach to Australian organisations dropped in 2015, according to research Continue Reading

By

• Beverley Head

Hays Recruitment service desk project is all gain and no pain

The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger

The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading

By

• Eeva Haaramo

Citrix expands in Middle East with first Saudi Arabia office

Citrix is increasing its presence in the Middle East, opening its first office in Saudi Arabia with plans to expand into Qatar and Egypt Continue Reading

By

• Triska Hamid

Unlicensed software rife among Asean computer users, says BSA

The Asean region has the highest levels of unlicensed software use, according to the 2016 Global Software Survey from the Business Software Alliance (BSA) Continue Reading

By

• Ai Lei Tao

Data drives Leicester City FC to victory

In this week’s Computer Weekly, we find out how data analytics and wearable technology made the difference in helping Leicester City FC become the surprise winners of the Premier League. Our latest buyer’s guide looks at 3D printing and asks if it is ready for widespread enterprise use. And IT leaders tell us their strategies for successful technology sourcing. Read the issue now. Continue Reading

Foxy Leicester City FC won Premiership with data analytics

Leicester City Football Club was the surprise winner of this season’s English Premier League, thanks, in part, to data analytics Continue Reading

By

• Simon Creasey

Cyber security in Belgium will gain prominence after terror attacks

Belgium’s physical security has been branded inadequate, so how does the country’s cyber security measure up? Continue Reading

By

• Stef Gyssels

Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace

One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary Continue Reading

By

• Alicia Buller

Disrupting IT in the Nordics, from banks to taxis

IT is dramatically changing traditional industry sectors in the Nordic region. Computer Weekly examines the transformation Continue Reading

By

• Eeva Haaramo

Mobilising a workforce drives up performance and productivity

Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading

By

• Alex Scroxton, Security Editor

Singapore is second most cloud ready country in Asia-Pacific

Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region Continue Reading

By

• Ai Lei Tao

Indonesian internet users turn to smartphones to go online

Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading

By

• Ai Lei Tao

CIO interview: Stuart Birrell, Heathrow Airport

Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model Continue Reading

By

• Angelica Mari

Hilton hotel chain powers robot concierge with IBM Watson

The Hilton Worldwide hospitality chain is trialling a robot concierge named Connie, backed by IBM's cognitive computing programme Watson Continue Reading

By

• Alex Scroxton, Security Editor

HR technology heads to cloud in Finland

Computer Weekly talked to Finnish experts about Finnish enterprises moving to cloud-based HR IT systems Continue Reading

By

• Eeva Haaramo

CW Europe: February 2016

In Europe cloud is restricted and hybrid setups make use of local compute and storage. Continue Reading

Five CIO tips for building an IT strategy in the digital age

CIOs and strategy experts share their experiences of creating an IT strategy that makes the most of the digital revolution Continue Reading

By

• Mark Samuels

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

By

• David Braue

PwC acquires Polish cloud consultancy for European operation

PwC is buying Poland-based IT services firm Outbox to build its cloud skills and resources across Europe Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Police take action against cyber extortion gang DD4BC

Police have made one arrest and gathered evidence in searches of properties in an international operation aimed at cyber extortion gang DD4BC Continue Reading

By

• Warwick Ashford, Senior analyst

Fears of software skills shortage in Germany and the Netherlands

Organisations in Germany and the Netherlands are struggling to fill positions for software developers as they digitise Continue Reading

By

• Rian van Heur

CIO interview: Chris Hewertson, CTO at hotel group GLH

Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading

By

• Mark Samuels

Russian big data in early stages

The use of big data technologies in Russia is still embryonic and the economic slowdown is stalling developments Continue Reading

By

• Vladimir Kozlov

Cyber attacks an increasing concern for Asean countries

Organisations in the Association of Southeast Asian Nations are increasingly the targets for cyber criminals, according to a report focused on the region Continue Reading

By

• Zafar Anjum

India’s HCL opens Estonian operation to support Nordic customers

HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Wetherspoon pub chain warns customers of data breach

Discovery of a data breach at JD Wetherspoons comes hard on the heels of a breach at TalkTalk, underlining the importance of keeping customer data safe Continue Reading

By

• Warwick Ashford, Senior analyst

Data breach hits Hilton Worldwide hotel chain

Hilton Worldwide says malware found its way onto point of sale (PoS) systems and enabled attackers to steal payment card information Continue Reading

By

• Warwick Ashford, Senior analyst

The British Museum uses Google Street View to boost online access to exhibits

The Google Cultural Institute has partnered with The British Museum to help make its collections accessible to people around the world Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Amsterdam Arena aims to set digital example to others

The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading

By

• Kim Loohuis

How CIOs can raise their 'IT clock speed' as pressure to innovate grows

CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading

By

• Bill Goodwin, Computer Weekly

What to consider when IT outsourcing contracts come up for renewal

Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Two thirds of UK businesses never meet important customers

British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Daniel Marion, head of ICT at Uefa

Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gigabit network is more than a fringe benefit for city of Edinburgh

As CityFibre begins a 150km fibre dig in Edinburgh, local businesses and the city council outline their objectives and plans for ultrafast broadband Continue Reading

By

• Alex Scroxton, Security Editor

Tennis governing body ATP outsources digital development

The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

William Hill kicks off football season with blast from the past

A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading

By

• Cliff Saran, Managing Editor

Life’s a breach: How to handle the press after a hacking attack

Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading

By

• Emily Dent

Premiership Rugby scores security and efficiency with Intralinks

By setting access controls, Premiership Rugby can ensure that its partners get quick access only to role-appropriate content Continue Reading

By

• Warwick Ashford, Senior analyst

Huawei to implement 4.5G network for Shanghai Disney

Huawei signs world’s first 4.5G network co-operation agreement to implement a smart city network at the Shanghai Disney resort Continue Reading

By

• Alex Scroxton, Security Editor

Wi-Fi enhances guest experience and profitability for Belgian theme park

Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities Continue Reading

By

• Xavier Mertens

Wimbledon and IBM double up to take on digital

Wimbledon describes how it has used IBM technology to overhaul its website, mobile and social media strategies to improve fan experience. Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business

The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading

By

• Eeva Haaramo

FBI investigates US baseball team over rival's hacking allegations

FBI investigations, into claims a US baseball team stole data from a rival, highlights cyber crime perpetrated by competitors – not just anonymous criminals Continue Reading

By

• Warwick Ashford, Senior analyst

Sourcing must adapt to digital business goals, says Gartner

Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone adds Caribbean 4G roaming for summer holidays

Vodafone extends its 4G services to a number of destinations – including Caribbean holiday hotspots – for UK customers travelling abroad Continue Reading

By

• Alex Scroxton, Security Editor