IT efficiency and sustainability

Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Middle East bank to launch AI for customer support

Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch IT ministry needed to take digital lead

Whenever the media covers a failed Dutch government IT project, the question is always asked whether the government should have a ministry of IT Continue Reading

By

• Rian van Heur

CW ANZ: Harnessing the power of server/storage architecture

In this month’s CW ANZ, read about how a council in south-east Queensland swapped its compute and storage systems for cloud services. Redland City Council CIO Glynn Henderson explains why the organisation went for a hybrid cloud system. Read the issue now. Continue Reading

CW ASEAN: The power of all-flash arrays

In this month’s CW ASEAN, we take a look at how efficiencies from storage suppliers and enhanced benefits to total cost of ownership have made the commercial and technology value propositions for all-flash arrays the choice for primary workloads even more compelling to customers. Read the issue now. Continue Reading

Enterprise NAS performance challenges and how to resolve them

NAS storage can be used for mission critical workloads but NFS-based storage comes with performance challenges. Jim Bahn of Virtual Instruments outlines the main ones Continue Reading

By

• Jim Bahn, Virtual Instruments

Swedish bank uses Amelia the robot for customer services

SEB is using AI software from IPsoft for customer service after a successful internal project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government’s lack of clear plan for digital NHS poses risk to ‘credibility’

The King‘s Fund warns that the government’s plans for a digital NHS lack clarity around funding and priorities Continue Reading

By

• Lis Evenstad

Which? calls for user compensation over Windows 10 upgrade issues

Consumer rights champion’s research shows 12% of Windows 10 users have downgraded to an older version of the software because of troublesome updates Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CW ANZ: Life-saving data

In this month’s CW ANZ, read how data saves lives in Australia’s hospitals. Few organisations invest heavily in IT to make sure their clients use less of their product, but that’s the battle Australia’s National Blood Authority is fighting – and winning – as it leans heavily on data and mobile technology innovations to optimise a real-time supply chain that involves most of Australia’s more than 1,300 hospitals. Continue Reading

GDS loses another senior exec with departure of Gov.uk Verify’s Janet Hughes

Following the departure of GDS boss Stephen Foreshew-Cain earlier this month, Gov.uk Verify director Janet Hughes has announced she’s leaving too Continue Reading

By

• Lis Evenstad

Nordic CIO interview: Vesa Erolainen, Pöyry

Doubts were raised when Vesa Erolainen, CIO at Finnish engineering and consulting company Pöyry, outlined his IT transformation plan, but he ended up winning an award for it Continue Reading

By

• Eeva Haaramo

Benelux CIO interview: Paul Elich, CIO at KLM

Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France Continue Reading

By

• Jasper Bakker

Nordic CIO interview: Roland Grunéus, Intrum Justitia

Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data Continue Reading

By

• Jenny Stadigs

CW@50: A history of IT outsourcing

Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

New Jersey turns to technology to keep offenders out of jail

New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading

By

• Bill Goodwin, Computer Weekly

Nordic CIO interview: Tore Burheim, University of Bergen

IT director of Norwegian university tells Computer Weekly about digitising education and creating co-operative clusters Continue Reading

By

• Jenny Stadigs

CW@50: The evolution of the CIO

From working in statistics departments to becoming a key part of any business transformation – as Computer Weekly gets ready to celebrate its 50th anniversary, we look back at the changing role of IT leaders Continue Reading

By

• Mark Samuels

Hays Recruitment service desk project is all gain and no pain

The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology key to supporting World Expo 2020 in Dubai

Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading

By

• Alicia Buller

Middle East CIO interview: V. Chandrasekar, Standard Chartered

The CIO of Standard Chartered bank in the Middle East tells Computer Weekly about the challenge of keeping customers happy through IT Continue Reading

By

• Alicia Buller

Nordic CIO interview: Petteri Naulapää, Stockmann

CIO of Finnish-listed international retailer tells Computer Weekly about the department store’s journey towards omnichannel Continue Reading

By

• Jenny Stadigs

CW ASEAN: May 2016

The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading

How high-speed rail is accelerating innovation

In this week’s Computer Weekly, we find out how HS2, the UK’s planned high-speed railway, is developing its IT from scratch and as a long-term project is also having to predict the future. We hear from DevOps experts who try to bust some of the myths around continuous software delivery. And our latest buyer’s guide analyses graph databases – the technology that links relations between datasets. Read the issue now. Continue Reading

Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How SNCF is using predictive analytics to keep trains running

The French rail operators has fitted internet sensors to its trains to improve maintenance and avoid breakdowns Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Gerard Spans, Arcadis

The CIO of the Netherlands-based global design and consulting company tells Computer Weekly how he manages the three responsibilities which he sees as the future of his role Continue Reading

By

• Jenny Stadigs

Australian universities increase IT spending well above global average

Australian universities are increasing their IT spending as they improve learning and operational efficiency Continue Reading

By

• Beverley Head

NHS England shares results of trusts' digital maturity self-assessments

Data suggests Liverpool Women’s NHS Foundation Trust, Salford Royal NHS Foundation Trust and Central Manchester University Hospitals NHS Foundation Trust come out on top in NHS England’s digital maturity assessment Continue Reading

By

• Lis Evenstad

UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge

Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIOs lack faith in IT’s ability to meet digital demands of business

VCE research suggests IT departments lack confidence in their ability to meet the digital demands of their organisation Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC reaches agreement with IT suppliers on Aspire contract exit

HM Revenue & Customs (HMRC) plans on going to market next month for a number of smaller IT services contracts for a phased exit of its Aspire outsourcing deal Continue Reading

By

• Lis Evenstad

The dawn of managed services in the Middle East

Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies Continue Reading

By

• Edward Banda

CIO interview: Martin Uudelepp, Fonus Group

The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot” Continue Reading

By

• Jenny Stadigs

CIO interview: Charlotta Nyström, Kemira

Finnish chemical industry group CIO sees networking with other CIOs as an essential part of her job Continue Reading

By

• Jenny Stadigs

Automated financial advice service causes RBS job losses

RBS announces job cuts as it invests in automated services designed to give online financial advice Continue Reading

By

• Clare McDonald, Business Editor

NHS England injects £55m to boost e-Referrals uptake

NHS England will use £55m to reward GPs and hospitals using digital referrals by 2018 to increase uptake of its e-Referrals programme Continue Reading

By

• Lis Evenstad

Why are big government IT projects still going wrong?

The rural payments programme has again been in the spotlight over its failures, continuing the trend of government IT programmes being noted not for their success, but rather the opposite Continue Reading

By

• Lis Evenstad

AWS cuts cloud data transfer fees for academic and research user groups

Cloud services giant Amazon Web Services (AWS) rolls out discounts in bid to lower the cost barrier to making scientific discoveries Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Datacentre heat reuse: Why aren’t more operators doing it?

With the datacentre industry’s sustainability habits coming under increasingly close scrutiny, we find out why operators are not rushing to reuse their waste heat Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Anders Candell, Stora Enso

CIO at Finnish pulp and paper manufacturer shares advice for shouldering a new CIO position and guiding the business towards innovative technology Continue Reading

By

• Jenny Stadigs

CIO interview: Catherine Doran, Royal Mail

Royal Mail CIO talks about replacing legacy systems, new contracts and moving to a platform-based model Continue Reading

By

• Angelica Mari

CW500: Skills, changing roles and cloud among key trends for CIOs in 2016

At Computer Weekly’s first CW500 meeting of 2016, CIOs gathered to discuss the role of the CIO, business change, cloud uptake and skills Continue Reading

By

• Lis Evenstad

Microsoft’s underwater datacentre: The pros and cons of running subsea facilities

Underwater datacentres can help providers save on land costs and cooling, but at what cost to the environment? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Johan Kestens, ING Belgium

ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector Continue Reading

By

• Mark Samuels

CIO interview: Jo De Vliegher, Hydro

The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Continue Reading

By

• Jenny Stadigs

Blue light services should share control rooms and IT, Home Office says

The Home Office plans to make emergency services collaboration mandatory and to join up back-office IT and control rooms Continue Reading

By

• Lis Evenstad

Alstom outsources IT transformation to HCL Technologies

Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Met Police appoints Angus McCallum as CIO

BG Group’s Angus McCallum is the Metropolitan Police’s CIO, heading up its Digital Policing arm and serving on the management board Continue Reading

By

• Lis Evenstad

Cornwall Council transfers 270 staff back in-house as BT deal ends

Cornwall Council’s £160m outsourcing deal with BT has officially come to an end as the council transfers 270 staff back in-house Continue Reading

By

• Lis Evenstad

Government should exploit blockchain technology, says chief scientist Mark Walport

Distributed ledgers – the technology behind systems such as bitcoin – could transform public services, says government chief scientist Mark Walport Continue Reading

By

• Lis Evenstad

Robots will transform, not replace, human work

Claims that robots will steal our jobs are commonplace – but humans will find themselves working side by side with robots, rather than being replaced by them Continue Reading

By

• J. P. Gownder

Blackpool becomes third NHS trust to get open-source EPR

Open-source electronic patient records continue to gain traction in the NHS as Blackpool Teaching Hospitals NHS Foundation Trust signs up Continue Reading

By

• Lis Evenstad

Mixed prospects for IT spending in Europe

Europe’s economies have varying expectations for IT spending over the next couple of years as the global market sees moderate growth Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Mats Hultin, Saab Group

Saab Group's CIO talks to Computer Weekly about the huge challenge of integrating 40 separate IT organisations into one Continue Reading

By

• Jenny Stadigs

Top 10 internet of things stories of 2015

2015 was the year the internet of things began to move from theory to widespread practice, and the fledgling industry shook off the millstone of connected kitchen appliances Continue Reading

By

• Alex Scroxton, Security Editor

National security ‘not affected’ by failed e-Borders programme, says Home Office

Despite the key Warnings Index system suffering an average of two high-priority incidents a week – such as a system component not being available – Home Office officials deny it causes risk to national security Continue Reading

By

• Bryan Glick, Editor in chief

National roll-out of Universal Credit digital service to begin in May 2016

The Universal Credit digital service will be rolled out to five job centres a month from May 2016, says the Department for Work and Pensions Continue Reading

By

• Lis Evenstad

Home Office e-Borders programme costs to reach £1.1bn by 2019, says NAO report

The failed e-Borders programme has cost £830m to date, with a further £275m projected costs before the Home Office produces new systems in-house, due to go live in 2019 Continue Reading

By

• Lis Evenstad

COP21: IoT can accelerate sustainable development, says Gartner

As the Paris climate talks get under way, Gartner says the IoT has a big role to play in minimising the impact of global warming Continue Reading

By

• Alex Scroxton, Security Editor

Bill Gates spearheads climate change initiatives

A group of IT entrepreneurs, CEOs, investment gurus and dignitaries have announced an alliance at the Paris 2015 Climate Conference to fund clean energy research Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Jesper Riis, DSV

IT plays a business-critical role at Danish logistics and transportation company DSV. CIO Jesper Riis tells Computer Weekly about his current challenges Continue Reading

By

• Jenny Stadigs

GDS aims for £3.5bn savings using its £450m budget

The Government Digital Service plans £3.5bn in efficiency savings on the back of its £450m budget, including a £1.3bn saving from its government-as-a-platform programme Continue Reading

By

• Lis Evenstad

Why we’re measuring the digital economy in the wrong way

Conventional measures of productivity and growth, such as GDP, fail to capture the true effect of the digital revolution – but we're getting richer nonetheless Continue Reading

By

• Tim Worstall, Adam Smith Institute

The pros and cons of treating internal IT like a business

Aligning IT with the business has become a CIO mantra – but now digitisation has pushed IT to the top of the business agenda Continue Reading

By

• Cliff Saran, Managing Editor

Australia's outsourced datacentre market rising on back of cloud computing

Datacentre investment in Australia is growing fast as corporates use data-intensive applications delivered via the cloud Continue Reading

By

• Alex Cruickshank

CIO interview: Torben Høeg Bonde, Vestas

The CIO at Danish wind turbine company Vestas is playing a key role in turning the company into a software supplier Continue Reading

By

• Jenny Stadigs

Expo Milano 2015 – Powered by Accenture

This year, Accenture supported the universal exhibition in Milan showcasing technology with the theme ‘Feeding the Planet, Energy for Life’ Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Frans Westerlund, Fiskars

Fiskars CIO Frans Westerlund tells Computer Weekly about the challenges faced by IT when a business instigates a major strategic transformation Continue Reading

By

• Eeva Haaramo

Philips uses AWS and IoT to deliver healthcare in the home

Philips plans to make it easier for patients to self-monitor their health using Amazon web services (AWS) cloud and the internet of things (IoT) technologies Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access

The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls Continue Reading

By

• Jenny Stadigs

HS2 and Crossrail site to deliver high-tech innovations

The Old Oak and Park Royal Development Corporation partners with HyperCatCity to embrace smart technologies to create “an exciting and thriving place” Continue Reading

By

• Lis Evenstad

JLab’s 2015 startups explain how the accelerator has helped them

Finalists of the John Lewis JLab accelerator explain what experience they have gained on the programme Continue Reading

By

• Clare McDonald, Business Editor

US diplomats warn of economic dangers of scrapping Safe Harbour Agreement

European Court of Justice confirms judgement on the future of the US Safe Harbour Agreement will be made public on 6 October Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Nationwide Building Society deploys artificial intelligence to reduce back-end complexity

Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Case study: Philips takes agile approach to building bridges between business and IT

Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Elisabeth Stjernstoft, Apoteket

When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation Continue Reading

By

• Jenny Stadigs

CIO interview: Emil Dahlin, Svevia

Svevia CIO Emil Dahlin transformed the IT of a former Swedish government organisation as it became an independent company Continue Reading

By

• Jenny Stadigs

Hootsuite moves social media management toolkit to IBM Softlayer cloud

Social media management dashboard maker shifts App Directory to IBM cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

What will happen to digital government when GDS chief Mike Bracken moves on?

The government’s digital chief Mike Bracken has announced he will be leaving, raising concerns over the future of digital government Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Lars Ruben Hansen, Rema 1000 Denmark and Reitan Distribution

The CIO of supermarket chain Rema 1000 Denmark and wholesale company Reitan Distribution wants his staff to love coming to work Continue Reading

By

• Jenny Stadigs

The internet of things could save the honeybee from extinction

Gemalto’s M2M unit is developing an ambitious project with agricultural science firm Eltopia and the University of Minnesota. The objective: to save the honeybee from extinction Continue Reading

By

• Alex Scroxton, Security Editor

IT priorities 2015 – IT budgets on the rise as economy recovers

Almost three-quarters of IT managers in the UK expect their IT budgets to increase or stay the same in 2015 Continue Reading

By

• Clare McDonald, Business Editor

Smart meter project in danger of outright failure, government warned

A report from the Energy and Climate Change Committee has warned that plans to install smart meters across the UK by 2020 are veering off-track Continue Reading

By

• Alex Scroxton, Security Editor

How to combat VM sprawl

VMs are easy to create, but when unmanaged they proliferate around your infrastructure. Here, we explain VM sprawl and how to combat it Continue Reading

By

• Chris Evans

M&S turns to predictive analytics to keep shelves stocked over Christmas

Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas. Continue Reading

By

• Bill Goodwin, Computer Weekly

Computer Weekly's UKtech50 event 2014

Computer Weekly hosted its annual UKtech50 countdown event on 3rd December 2014. This year Jane Moran, CIO of Unilever took away the award for the most influential person in UK IT. Here are some photos from the day Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Ministry of Defence consolidates with green datacentre

The MoD is aiming to reduce its IT carbon footprint with the construction of a new datacentre to replace the existing host site in Bath Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s

While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Pressure on Universal Credit’s digital service mounts as testing begins

Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Regulators fine Royal Bank of Scotland ₤56m for IT failure

Financial industry regulators fine Royal Bank of Scotland (RBS) for an IT outage in 2012 that left customers unable to access their accounts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Asda opens technology centre in Leeds

Asda opens a technology centre in its Leeds head office to provide a more streamlined service for online customers Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Google joins enterprise cloud battle with additions to its cloud platform

Google made a raft of announcements at its GCP Live event, including enhancements to its networking stack and storage price drops Continue Reading

By

• Janakiram MSV

BBC takes iPlayer video production to AWS cloud to beat bottleneck and storage woes

Having run Video Factory on AWS for over a year, BBC's Robert Shield explains how he overcame iPlayer bottleneck and availability challenges Continue Reading

By

• Archana Venkatraman, Datacentre Editor

European enterprises can halve colo expenses by moving north, says Gartner

Favourable environmental conditions in Northern Europe mean enterprises can save on their datacentre expenses Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Why Shell, BP and PwC teamed up to launch platform-neutral IT4IT Forum

Lack of IT integration and workload interoperability is pushing enterprises such as Royal Dutch Shell to collaborate with IT providers to develop standards Continue Reading

By

• Archana Venkatraman, Datacentre Editor

IBM operating income falls by 18% as it offloads semiconductor unit

IBM reported lower-than-expected earnings for the third quarter of 2014, with revenue down by 4% year-on-year Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Cloud, frozen pizza model and the immutable infrastructure

The architecture pattern for immutable infrastructure is based on the made-to-order pizza model Continue Reading

By

• Janakiram MSV

CIOs fear poor cloud investment is making businesses uncompetitive

CIOs and CFOs fear their enterprises are missing revenue opportunities due to poor cloud strategies Continue Reading

By

• Archana Venkatraman, Datacentre Editor

ARM enters mainstream datacentre with HP’s ProLiant Moonshot servers

ARM chips have entered mainstream enterprise datacentre with HP's production-ready ARM-powered Moonshot servers Continue Reading

By

• Archana Venkatraman, Datacentre Editor