IT efficiency and sustainability

University graduates to Rubrik backup appliance with Azure cloud

University of Reading could only back up 20% of its data on an ageing tape library, so it modernised with a Rubrik appliance and Azure cloud storage in a cost-neutral project Continue Reading

By

• Antony Adshead, Storage Editor

How Carsales cuts through the noise in incident response

The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues Continue Reading

By

• Stuart Kennedy

How computer vision powered by Nvidia helped Winnow tackle food waste

Winnow has developed a biologically inspired machine learning algorithm to identify what foods are being thrown away Continue Reading

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• Cliff Saran, Managing Editor

IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

TSB makes key appointment in IT restructure

Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Why Tech should lead, when governments lag

Last week shares in the tech giants plummeted following reports that US regulators from the Department of Justice and Federal Trade Commission were looking at investigating their business. On the ... Continue Reading

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• Cliff Saran, Managing Editor

Half of CFOs frustrated by complex accounting systems

Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lloyds Bank creates 500 IT roles in Scotland

New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIOs want staff with good soft skills to help drive digital change

Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

CW500 Interview: Mattie Yeta, sustainability lead, Defra

In this CW500 club video, Mattie Yeta, sustainability lead, Defra talks about Ethics and sustainability in IT and what this means to IT leaders Continue Reading

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• Clare McDonald, Business Editor

CW500 Interview: Nadine Thomson, digital technology consultant and advisor, News UK

Nadine Thomson, digital technology consultant and advisor, News UK, talks about ethics and sustainability in IT and what this means to IT leaders Continue Reading

By

• Clare McDonald, Business Editor

Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy Continue Reading

By

• Alex Cruickshank

Public becoming more aware of privacy abuses and unethical tech

Widespread abuses of privacy, biometric information and artificial intelligence mean the internet is in poor health, but growing popular awareness of its problems gives some cause for hope, says the Mozilla Foundation Continue Reading

By

• Alex Scroxton, Security Editor

CW500 Interview: Roger Taylor, chair of the Centre for Data Ethics and Innovation

Roger Taylor, chair of the Centre for Data Ethics and Innovation, talks about the importance of standards and regulation when developing AI systems, and why businesses should start thinking of these things now Continue Reading

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• Clare McDonald, Business Editor

Middle East CIOs optimistic as budgets increase and digital transformations expand

Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

AI can help to reduce carbon footprint and manage environmental issues

Artificial intelligence-powered applications could help policy-makers and industry leaders manage greenhouse gas emissions and support sustainability initiatives Continue Reading

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• Cliff Saran, Managing Editor

CW Middle East: Visibility and security of networks are top IT priorities

The 2019 Computer Weekly/TechTarget IT Priorities survey shows that enterprise buyers in the Middle East, like those in the UK and Europe, are looking to lock down their networks in the face of an almost constant barrage of threats and malicious actors. Also read how Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising, and what further details operator O2 has revealed about how it is planning for the advent of 5G. Continue Reading

The rise of digital workers and the bot economy

Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store Continue Reading

By

• Aaron Tan, TechTarget

Department for Transport launches future of urban mobility plan

Future of Mobility minister Jesse Norman launches “biggest review into transport in a generation” Continue Reading

By

• Angelica Mari

Bank of England’s large IT spend partly due to use of manual processes and legacy systems

The Bank of England admits there is room for improvement when it comes to IT efficiency Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Danske Bank builds on machine learning to predict IT failures

Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

MWC 2019: Our planet is dying - is it time to ditch Mobile World Congress?

This year, my flight from London's Stansted Airport to Barcelona for Mobile World Congress, plus two days of hour-and-a-half commutes through horrendous traffic between my hotel and the conference ... Continue Reading

By

• Alex Scroxton, Security Editor

Spotify and Just Eat join forces with tech firms to help enterprises manage cloud costs better

A new non-profit, cloud-focused trade association has emerged that wants to help prevent financial management issues get in the way of enterprises embracing cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The winter of AI discontent – thoughts on trends in tech ethics

All organisations need to consider the ethics of their technology use, especially as artificial intelligence tools become more mainstream Continue Reading

By

• Caitlin McDonald, Leading Edge Forum

Deloitte will double Hyderabad workforce to support demand for technology services

Deloitte will add 40,000 staff at its operation in Hyderabad, with IT professionals accounting for a significant portion of employees Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Government makes progress on green IT, according to report

Defra report on sustainable digital services shows improvements have been made, but highlights challenges with legacy systems and waste, as well as the importance of departments measuring progress Continue Reading

By

• Lis Evenstad

HMCTS suffers major IT issues

HM Courts and Tribunals Service has been experiencing problems with several of its IT systems over the past few days, including secure email and network issues Continue Reading

By

• Lis Evenstad

Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications Continue Reading

UK financial services regulator to link top banker bonuses to IT performance

FCA head tells Commons Treasury committee: “We expect banks’ policies on variable remuneration to reflect operational resilience. They have to – if they don’t, we will act.” Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

How ASEAN firms can tap storage analytics to improve operations

With storage systems becoming more heterogeneous and siloed, some organisations in ASEAN are turning to storage analytics to reduce costs and address storage issues before they occur Continue Reading

By

• Aaron Tan, TechTarget

Huawei debuts Arm-based chip, eyes broader server market

Huawei’s Kunpeng 920 processor is geared towards big data and infrastructure applications, marking its foray into Arm-based servers that are set to change the dynamics of the datacentre market Continue Reading

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• Aaron Tan, TechTarget

Top 10 Middle East stories of 2018

Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 Benelux IT stories of 2018

From cyber security planning to smart city initiatives, here is a selection of articles about IT developments in the Benelux countries Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Defra unveils green government tech vision

Printing reams of paper and travelling to meetings are among the areas targeted in the new, green ICT makeover Continue Reading

By

• Cliff Saran, Managing Editor

Austerity versus the march of technology – an economist’s perspective

Technology, in the economic sense, is an indicator of growth in a successful developed economy. But is tech efficiency also enabling the negative effects of austerity? Continue Reading

By

• Tim Worstall, Adam Smith Institute

CW Europe: Russia banks on electronic payments

A recent study by Sberbank, Russia’s largest state-run lender, shows the country has experienced a cashless payment boom over the past decade. Also read about the attempt by four Russians to break into the networks of the Organisation for the Prohibition of Chemical Weapons in The Hague, and why the Estonian government is directly targeting IT professionals in the UK. Continue Reading

Sberbank partners US accelerator for startup programme

Russian state-run bank links up with San Francisco-based accelerator 500 Startups to provide expert advice to startups in a variety of tech fields Continue Reading

By

• Vladimir Kozlov

Fashion retail’s sustainability challenge and how technology can help

UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials? Continue Reading

By

• Ben Sillitoe

How Australia is keeping pace with microservices

Adoption of microservices remains patchy in Australia, although some sectors pursuing digital transformation are catching up rapidly Continue Reading

By

• Beverley Head

Interview: Sam Lowe, chief technology officer, Streetbees

Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Comms sector ripe for disruption as climate change takes hold

Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading

By

• Alex Scroxton, Security Editor

Digital Realty grows Australia footprint with two new datacentres

The datacentre service provider has opened its latest facility in Australia and has acquired land for a sixth one in a market teeming with demand from massive-scale cloud suppliers Continue Reading

By

• Aaron Tan, TechTarget

Top IT predictions in APAC in 2019

Edge computing, data management and microservices will play a bigger role in the Asia-Pacific region in 2019 as enterprises reshape their technology architectures to become ‘digitally determined’ organisations Continue Reading

By

• Aaron Tan, TechTarget

Challenger bank ready to get its banking licence back

CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

HMRC resolves technical issue with tax-free childcare portal

The department’s tax-free childcare website has again suffered technical issues, affecting 22,000 payments, but the problems were resolved last week, according to HMRC Continue Reading

By

• Lis Evenstad

Where in Britain works best for IT?

Where is the best place to be an IT professional in the UK? Computer Weekly looks at which location comes out on top for tech companies, and it’s not Silicon Roundabout Continue Reading

By

• SA Mathieson

High court Post Office trial puts subpostmasters’ contract under microscope

Case against Post Office in relation to allegedly faulty computer system begins in High Court Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Benelux: Bikes face scooter challenge in Netherlands

The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading

Singapore’s SunMoon uses blockchain to trace apples

Fruit and vegetable distributor has implemented a blockchain platform that enables consumers and suppliers to trace the origin of Fuji apples – with other fruits to follow Continue Reading

By

• Aaron Tan, TechTarget

DXC makes digital transformation push in Asia

IT services firm uses automation and AI to trim its portfolio and size as it helps customers on their digital transformation journey Continue Reading

By

• Ai Lei Tao

Robots deliver savings for Dutch postal service PostNL

Dutch delivery company PostNL is reaping huge efficiency savings by using robotic technology to automate time-consuming administrative tasks Continue Reading

By

• Bill Goodwin, Computer Weekly

Power struggle: A row is brewing over EU plans to curb datacentre energy use

In this week’s Computer Weekly, a row is brewing over an EU plan to curb datacentre energy use, and the leading server suppliers are not happy - we analyse the details. Secretary of state for health and social care Matt Hancock talks exclusively to us about his new technology vision for the NHS. And we examine the growing popularity of short-term “gig” employment for IT professionals. Read the issue now. Continue Reading

Inside PropertyGuru’s DevOps journey

The online property search firm is at ease with microservices, containers and serverless computing, even as it grapples with legacy applications that were developed earlier on in its history Continue Reading

By

• Aaron Tan, TechTarget

Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications Continue Reading

By

• Beverley Head

DNS attacks cost finance firms millions of pounds a year

Average cost of recovering from a single DNS attack is $924,390 for a large financial services company, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

11 of 12 border IT systems at risk of not being ready by Brexit, says NAO report

All but one of the critical IT systems needed at the UK border are at risk of not being ready by 29 March 2019, which will have implications if there is a no-deal Brexit Continue Reading

By

• Lis Evenstad

CIOs and the cloud: The future of European enterprise software

European organisations are moving to the cloud rapidly, but trepidation remains in concerning certain aspects, such as security Continue Reading

By

• Mark Samuels

Robots in the workplace supported by 81% of business chiefs

Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why are so few electric vehicles used for online shopping deliveries?

UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent Continue Reading

By

• Ben Sillitoe

No let-up in digital banking glitches as TSB and HSBC customers are hit on payday

Online and mobile app banking outages continue to increase in regularity as TSB and HSBC customers report problems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank

Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Best supply chain firms are masters of data and automation

Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner Continue Reading

By

• Cliff Saran, Managing Editor

Government stays firm on target of 25 million Gov.uk Verify users by 2020

Cabinet Office has confirmed it is sticking to its target of having 25 million Verify users by 2020, despite government projects watchdog calling for project to be scrapped Continue Reading

By

• Lis Evenstad

UK security vetting IT system failing, says NAO

The National Audit Office is critical of the government’s project to centralise its security vetting process, as the IT system has been plagued by failures from the start and has led to serious delays Continue Reading

By

• Lis Evenstad

Dubai Health Authority launches artificial intelligence strategy

Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care Continue Reading

By

• Edward Banda

Swedish government and industry address IT skills shortage

Sweden faces major challenges in resourcing its growing IT sector with the right talent Continue Reading

By

• Gerard O'Dwyer

Australian enterprises warming up to DevOps

The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison Continue Reading

By

• Stuart Kennedy

Sustainability and the smartphone: How to give your old device a second life

Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading

By

• Alex Scroxton, Security Editor

Photobox gets snappy with mass-data migration to AWS cloud

Photobox Group’s CTO, Richard Orme, has revealed details of how a mass-data migration to the Amazon Web Services cloud has set the firm on the path to embrace artificial intelligence Continue Reading

By

• Zach Emmanuel, Computer Weekly

An IT operating model for the digital age

Enterprises need to form cross-functional teams and give them the mandate to work together towards a single goal Continue Reading

By

• Tim Sheedy, Ecosystm

Commerzbank creates Hadoop-based platform for business-critical insights

German bank creates an entire new department to build and support a platform to provide business-critical insights Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Matt Hancock to promise £487m for NHS tech

In his first speech as health secretary, Matt Hancock will continue to fly the flag for digital Continue Reading

By

• Lis Evenstad

Rio Tinto transports iron ore with autonomous train

The 280km journey in Western Australia was made under Rio Tinto’s autonomous train programme aimed at improving the productivity and safety of workers Continue Reading

By

• Aaron Tan, TechTarget

Australian startups team up to keep wind turbines humming

Using acoustic sensors and nanosatellite connectivity, two Australian startups hope to identify potential turbine problems before they occur to secure the country’s wind energy Continue Reading

By

• Beverley Head

IT service provider HCL acquires sector expertise as part of European strategy

Indian IT services firm boosts its European car industry credentials though multi-million Euro investment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The desire for perfect recycling is making the e-waste problem worse

Shipping our electronic waste to poorer countries isn't going to solve the problem of recycling – there's a more economic solution Continue Reading

By

• Tim Worstall, Adam Smith Institute

Australian government grappling with digital transformation woes

Digital transformation in Australia’s public sector has been beset by soaring rhetoric and vague aspirations by government, a new report reveals Continue Reading

By

• Beverley Head

Two further regions join care record exemplar programme

Yorkshire and Humber and Thames Valley have been chosen by NHS England to join the three other care record exemplars, each receiving up to £7.5m to speed up delivery of integrated health and care Continue Reading

By

• Lis Evenstad

Technology key to keeping staff happy

Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology can help solve some of society’s pressing social and environmental problems

A recent initiative on using technology to tackle the illegal wildlife trade shows how much the tech sector can contribute to solving some of society's biggest challenges Continue Reading

By

• Julian David, TechUK

Bank of England to set minimum service requirements after TSB and Visa outages

The Bank of England is planning new rules for the minimum service levels that financial service providers must offer, even during IT outages Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

DWP finally publishes Universal Credit business case

Published eight years after the programme began, the business case states that Universal Credit will generate £8bn a year in “economic value” once it is in a “steady state” Continue Reading

By

• Lis Evenstad

IT spending reaches 10-year high as CIOs struggle with digital technology strategy

IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading

By

• Bill Goodwin, Computer Weekly

UK tech firms increase exports by more than 20%

The country’s tech sector continues to blossom and has significantly increased the export of both services and goods in recent years Continue Reading

By

• Lis Evenstad

HMRC on track for August roll-out of customs IT system

The government will have a “fully functioning” customs declaration service by January 2019, HMRC CEO Jon Thompson told MPs Continue Reading

By

• Lis Evenstad

Firms step up spending on digital tech, but struggle with strategy

Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading

By

• Bill Goodwin, Computer Weekly

How artificial intelligence is fuelling engine maintenance innovation at Rolls-Royce

The engine maker has established an innovation centre to enable the company to deliver analytics and artificial intelligence-powered services to airlines using Rolls-Royce engines Continue Reading

By

• Cliff Saran, Managing Editor

Hammond pledges funding to help SMEs adopt digital tech

Chancellor promises to boost smaller companies with funding for digital technologies, and plans to launch a review of the UK’s productivity gap Continue Reading

By

• Lis Evenstad

Singapore to adopt European e-invoicing standard

The city-state is the first country outside Europe to embrace the Peppol e-invoicing standard to speed up business transactions and lower operating costs for SMEs Continue Reading

By

• Kimberly Chua

BT to shut London HQ and cut 13,000 jobs

Another round of cuts comes as BT struggles to reposition itself for sustainable long-term growth Continue Reading

By

• Alex Scroxton, Security Editor

UK railways to save billions of pounds through digital signalling

Network Rail hails digital transformation plans as “a turning point in the history of our railways” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How enterprises can cope with digital disruption

Red Hat CEO Jim Whitehurst says enterprises can take a leaf from DevOps and build modularity into their technology infrastructure to prepare for the forces of digital disruption Continue Reading

By

• Aaron Tan, TechTarget

Brexit is coming, but is the government technologically ready?

Brexit requires huge IT and technology changes across government, but as departments seem to be struggling to get to grips with the workload, Computer Weekly looks at how preparations are going Continue Reading

By

• Lis Evenstad

Met Police to get integrated policing system from Northgate

Five-year contract covers integrated IT system to be used across the Metropolitan force, two years after it went out to tender Continue Reading

By

• Lis Evenstad

Malaysia’s Supahands finds agility with the cloud

Regional workforce crowdsourcing startup relies on the cloud to keep its infrastructure agile enough to scale up and down, according to customer demand Continue Reading

By

• Aaron Tan, TechTarget

TSB IT meltdown has the makings of an epic

TSB’s very public IT problems will send shivers down the spine of IT teams at large banks that are yet to migrate to new core banking systems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nurses want to use IT, but are held back by barriers

A majority of nurses welcome digital technology, but costs, poor connectivity and a lack of interoperability act as barriers, and lead community nurses to use paper instead Continue Reading

By

• Lis Evenstad

UK and Indian governments agree tech partnership

Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW ASEAN: SD-WAN helps find best route to cloud

This year, more enterprises will adopt a “cloud-first” SD-WAN architecture to support their increasingly cloud-based application mix. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are gearing up for this eventuality. Also, read how a new HPE facility in Singapore will help build collaborative partnerships across the internet of things, and how communications service providers should embrace microservices and DevOps to thrive in the digital economy. Continue Reading

European IT services spending down as businesses focus on GDPR compliance

European organisations are reducing their spending on IT services and are redirecting resources towards becoming compliant with the EU General Data Protection Regulation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA