IT efficiency and sustainability

CIO Interview: Siim Sikkut, Estonian government CIO

Siim Sikkut is one of a generation of tech native Estonians, who is turning his knowledge and experience to transforming government services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How the Post Office caused so much misery

In this week’s Computer Weekly, after a landmark legal victory against the Post Office over a faulty IT system, campaigner Alan Bates shares his 20-year story of trials and triumph. Oracle is under fire over its cloud sales practices – we examine the claims. And we look at the sustainability challenges for datacentres. Read the issue now. Continue Reading

The big retail tech themes from Retail’s Big Show

The National Retail Federation’s Big Show signals the kick-off of the retail events calendar. We look over the themes promised for retail tech over the next year Continue Reading

By

• Glynn Davis

Goldman Sachs considers building cloud service to sell to other finance firms

Internal memo reveals that bank could provide an Amazon Web Services-like cloud service to financial services companies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ethics and the internet – how to build a web we can trust

In this week’s Computer Weekly, we examine the steps being taken to ensure the future development of the web is ethical and open. We discuss the UK’s cyber security skills gap and ask what more the government should be doing. And we find out how cloud technology could help people stop smoking. Read the issue now. Continue Reading

Cost-cutting and digital transformation spur increased European IT outsourcing in 2019

The need to rein in costs while digitally transforming has led to growth in traditional and as-a-service base outsourcing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Sorting out the Dutch government’s IT mess

Tech experts discuss the challenges and potential solutions to the Netherlands government’s IT problems Continue Reading

By

• Kim Loohuis

IT must play its part in tackling the climate crisis

In this week’s Computer Weekly, we look at this year’s World Economic Forum and find out how the IT sector is aiming to help tackle climate change. Our buyer’s guide assesses onsite, offsite and cloud-based disaster recovery. And IT contractors are up in arms about the government’s loan charge policy – we examine the issues. Read the issue now. Continue Reading

Davos 2020: Why IT sector must address climate issues

Climate change is set to be top of the agenda at the World Economic Forum, with Microsoft chief Satya Nadella declaring he aims to delete the company’s emissions. Continue Reading

Air New Zealand taps AI in airside operations

Air New Zealand has teamed up with Auckland Airport to test the use of computer vision to turn around its fleet faster Continue Reading

By

• Aaron Tan, TechTarget

Davos 2020: Tech sector and the climate change challenge

Last week Microsoft chief, Satya Nadella, made the headlines, with an audacious plan to eradicate the company’s historic carbon footprint, by reversing all its emissions since 1975. As political ... Continue Reading

By

• Cliff Saran, Managing Editor

Over a quarter of Middle East businesses have no women in their IT department

Businesses in the Middle East are failing to balance their IT workforces between men and women, and a quarter have no women in IT roles Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Davos 2020: Why IT sector must address climate issues

Climate change is set to be top of the agenda at the World Economic Forum, with Microsoft chief Satya Nadella declaring he aims to delete the company’s emissions Continue Reading

By

• Cliff Saran, Managing Editor

Lloyds Banking Group to create digital workplace with Microsoft

Bank is transforming how its staff work as part of a multibillion-pound digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW APAC: Trend Watch – digital disruption

Adoption of new technologies is growing rapidly and transforming the business landscape. In this handbook, focused on digital disruption in the Asia-Pacific region, Computer Weekly looks at how business and IT leaders can implement a coherent and cohesive approach to digital transformation. Continue Reading

TSB signs up IBM Services and announces Edinburgh tech hub

TSB has contracted IBM to provide hybrid cloud services as part of its £120m digital transformation plans, which will see more tech jobs in Scotland Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Secure data erasure is needed to ensure more people recycle their tech

A dedicated team of IT recycling experts offers free data erasure to give people confidence that their old tech can be safely disposed of Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Top 10 ASEAN IT stories of 2019

Here are Computer Weekly’s top 10 ASEAN IT stories of 2019 Continue Reading

By

• Aaron Tan, TechTarget

Top 10 Australia IT stories of 2019

Here are Computer Weekly’s top 10 Australia IT stories of 2019 Continue Reading

By

• Aaron Tan, TechTarget

Subpostmasters proved right on IT system failures as calls for full public inquiry mount

Post Office has been “in denial” about the robustness of its core retail system, which a judge said was to blame for problems experienced by subpostmasters in a multimillion-pound group action Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why Lendlease is embracing digital twin technology

Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector Continue Reading

By

• Aaron Tan, TechTarget

Lloyd's of London secures £300m for digital transformation

Lloyd's of London has secured funding for a modernisation programme that will start next year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office settles legal dispute with subpostmasters, ending 20-year battle for lead claimant

The Post Office has settled its long-running legal dispute with subpostmasters, and will pay £57.75m in damages Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC IT leaders lay out priorities for 2020

Robotic process automation and data analytics are among the top priorities for IT leaders in the Asia-Pacific region in the new year Continue Reading

By

• Aaron Tan, TechTarget

Dutch government must sort IT mess as priority

Dutch government lacks the knowledge and skills for its own IT strategy, according to scathing report Continue Reading

By

• Kim Loohuis

General Election 2019: the Scottish National Party’s technology policies and digital plans

With the UK gearing up for its third General Election in four years, Computer Weekly outlines the Scottish National Party’s main technology policies and digital plans, as laid out in its manifesto Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The super-resilient organisation

We need to build super-resilient organisations that can not only survive in a tempestuous world, but become energised by it Continue Reading

By

• Ade McCormack, Auridian Consulting

How APAC firms can unleash the power of creative disruption

Regional business leaders at the recent Leap Summit in Malaysia talked up the blueprint for creative disruption, which includes scaling up an idea and overcoming the distribution challenge, among other areas Continue Reading

By

• Avanti Kumar

How ServiceNow is empowering Asia’s mobile workforce

ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers Continue Reading

By

• Aaron Tan, TechTarget

TSB tech woes continue with overnight systems failure

TSB customers have experienced problems receiving money into their accounts due to an IT error, just days after the bank was slammed in a report on its IT problems last year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Western Union transfers to AWS cloud

Western Union is the latest financial services form to set out a future in the Amazon Web Services cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone calls up Google Cloud for digital transformation platform

Vodafone is using Google Cloud to create products and services based on deeper customer insight to engage customers with better, more personalised support Continue Reading

By

• Joe O’Halloran, Computer Weekly

Finland’s ministry of transport floats tech-enabled four-day week

Government department says four-day working week is made possible by technologies such as artificial intelligence Continue Reading

By

• Gerard O'Dwyer

How DBS is pushing the limits of IT efficiency

Besides shrinking its datacentre footprint by 75%, Singapore’s DBS Bank is running twice as many virtual machines on a single socket and decoupling applications from its infrastructure stack Continue Reading

By

• Aaron Tan, TechTarget

The super-resilient CIO

How developing ‘super-resilience’ can help your organisation thrive on adversity Continue Reading

By

• Ade McCormack, Auridian Consulting

Australia’s productivity woes pinned on poor employee experience

Research by Ricoh suggests that the lukewarm view of employee experience among IT leaders is part of the reason for Australia’s declining productivity Continue Reading

By

• Beverley Head

How DBS Bank is tapping data analytics to improve customer service

DBS Bank’s managing director & head of consumer banking and big data analytics technology talks up the bank’s data analytics initiatives and how it is fostering a data-driven culture Continue Reading

By

• Aaron Tan, TechTarget

CW Benelux: Dutch banks fight money laundering

Dutch banks are sharing expertise and resources to help reduce money laundering through their accounts. Also read in this issue how companies could lose loyal IT staff because salary rises do not match those at rival employers, and why a Dutch province is pioneering a no-code software development platform. Continue Reading

Defra sustainable ICT paper highlights datacentre water crisis

A new paper on sustainable ICT published by Defra in conjunction with the IT industry has identified the areas of e-waste that need urgent attention Continue Reading

By

• Cliff Saran, Managing Editor

Abu Dhabi National Oil Company uses blockchain for inter-group network

The Abu Dhabi National Oil Company is using blockchain internally, with plans to expand it beyond the group boundaries Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The lure of Google Cloud for Singapore’s Ninja Van

Regional logistics startup Ninja Van is consolidating all its compute resources on Google Cloud for cost savings and performance Continue Reading

By

• Aaron Tan, TechTarget

Two-thirds of UK financial services firms are using machine learning

The use of machine learning in the finance sector is set to increase as obstacles to its take up are not seen as being insurmountable Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government IT hosting providers fail to provide emissions data

Cloud computing is driving the government’s IT and sustainable tech strategy, but cloud and hosting providers are unable to divulge emissions data Continue Reading

By

• Cliff Saran, Managing Editor

DevOps and storage: APIs and flexibility key

The details of back-end storage are irrelevant to DevOps engineers, but they need enough of it, when they want it, and the ability to manage it programmatically is key Continue Reading

By

• Eric Ebert

CIO interview: Mohamed Sater, head of IT at Mumtalakat

Mumtalakat’s head of IT, Mohamed Sater, is modernising the IT infrastructure of the organisation through cloud computing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside Singapore Airlines’ cloud and DevOps journey

A team of engineers at Singapore’s flagship carrier shed light on how they are overcoming challenges in embracing cloud computing and DevOps Continue Reading

By

• Aaron Tan, TechTarget

How APAC enterprises can keep pace with container security

For all the promises of containers, changes in architecture and practices associated with the technology bring new challenges and opportunities Continue Reading

By

• Aaron Tan, TechTarget

Looking in little places for the value in the internet of things

Delivering business value from the promise of highly networked sensor devices is harder than it first appears – and lessons can be learned in unexpected places Continue Reading

By

• Rob Bamforth, Timefort

Swedish authorities introduce robots to help social workers

Software robots free up time for social workers to help benefits claimants find employment Continue Reading

By

• Jane Hamrin

Interview: James Smith, director of digital, Nationwide Building Society

James Smith says heading up the digital unit at Nationwide Building Society is the best job in the business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Marketplace push aims to get the NHS automating

Thoughtonomy is hosting a new marketplace to encourage NHS trusts to share their intelligent automation bots Continue Reading

By

• Cliff Saran, Managing Editor

Nordic payment collaboration will ease cross-border payments

P27 and Mastercard to bring seamless cross-border payments across Norway, Finland, Denmark and Sweden Continue Reading

By

• Alex Cruickshank

Direct Line built an insurtech it can tweak a thousand times a day

Insurance group Direct Line has added a new business to its portfolio, designed to let it act as a sandbox for its digital journey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Europe: Dutch authorities call temporary halt to datacentre construction

Two Dutch municipalities are putting all datacentre construction on hold while they put together a strategy to help them control developments. A local alderman said datacentres take up a lot of space and place a large burden on the electricity grid. Also read how France is racing ahead of Germany in making the most of service companies in India, and about Google’s plans for a new datacentre and technology training hub in Finland. Continue Reading

Loyal Dutch IT professionals not being rewarded enough, survey shows

Companies warned they could lose loyal IT staff because salary rises do not match those on offer from rival employers Continue Reading

By

• Kim Loohuis

Danish MobilePay app moves away from mainframe

Danske Bank’s popular mobile payment app moves from mainframe to open source DataStax Enterprise built on Apache Cassandra Continue Reading

By

• Alex Cruickshank

Post Office changes IT leadership reshuffle decision

The Post Office has changed its IT leadership reshuffle weeks after announcing its original plan Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch virtual reality can help reduce teacher shortage worldwide

Dutch lecturer uses virtual reality to improve teaching and developments are being watched by the Teachers Task Force of Unesco Continue Reading

By

• Kim Loohuis

Nordic greentech attracts investment

The Nordic region is seeing digital innovation across a diverse range of sectors and, not surprisingly, a region known for its green credentials also has a burgeoning green technology (greentech) sector Continue Reading

By

• Matthew Staff

CW Nordics: Copenhagen woos tech startups

Copenhagen offers all the advantages startups need to get off the ground and many are setting up with the intention of staying there for the long haul. Also read how shipping giant Maersk is employing a cloud-first strategy to disrupt competition and build innovation, and why three Finnish banks are sharing a core IT platform. Continue Reading

UK banks outage caused by problem at US payment service provider

UK consumers were unable to access some banking services due to a hardware failure at a US payments provider Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The $10bn question: Why is the US government’s JEDI cloud contract taking so long to award?

The announcement of who has won the US government’s controversial $10bn, decade-long cloud contract is nearly 12 months overdue. So what’s holding it up? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Half of Dutch IT decision-makers can’t explain blockchain technology

 Continue Reading

Birmingham City Council ends 13-year IT contract with Capita

Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London Stock Exchange agrees to acquire Refinitiv for £22bn

The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Deliveroo to build Edinburgh tech hub around acquisition of local startup

Food delivery tech company Deliveroo is using a recent acquisition of local startup Cultivate to build a tech hub in Edinburgh Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Singapore’s NTUC Enterprise is embracing digital transformation

NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain Continue Reading

By

• Aaron Tan, TechTarget

Six Nordic banks form alliance to offer KYC as a service

Nordic Know Your Customer joint venture will create a common Nordic platform based on advanced data management technologies Continue Reading

By

• Gerard O'Dwyer

London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities

The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TSB takes another £36m hit related to botched IT migration

TSB has been stung for another £36m in costs related to its botched IT migration last year, but managed a profit in its latest six monthly results Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

One-third of UK councils have IT budgets cut

Many local authorities’ IT budgets are being reduced at a time when they are trying to digitally transform to cut costs and improve processes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Welsh council aims to cut back-office processing costs by 95% through automation

A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Deutsche Bank’s public contraction is a major landmark for fintech

German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC IoT adoption improves amid challenges

More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption Continue Reading

By

• Edwin Yapp

Zopa gets in-house tech ready for 2019 bank launch

Peer-to-peer lender tests out banking platforms in anticipation of launching products in the UK before the end of this year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amsterdam’s datacentres face challenges to retain high growth

The Amsterdam datacentre market is growing rapidly, but the industry behind it must get on top of some burgeoning challenges Continue Reading

By

• Kim Loohuis

Deutsche Bank cuts jobs but increases tech spend

Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading

By

• Bill Goodwin, Computer Weekly

Interview: How Defra is getting its IT systems ready for Brexit

The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff Continue Reading

By

• Angelica Mari

Interview: John Seglias, chief digital information officer, Defra

The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector Continue Reading

By

• Angelica Mari

MPs to probe UK’s growing e-waste problem

The parliamentary Environmental Audit Committee has launched an inquiry into electronic waste and the circular economy Continue Reading

By

• Alex Scroxton, Security Editor

Nordic public dispels fears over AI and welcomes its advance

People in the Nordic countries are more welcoming and less fearful of the advance of artificial intelligence than those in other regions Continue Reading

By

• Gerard O'Dwyer

Half of Dutch IT decision-makers can’t explain blockchain technology

IT decision-makers in the Netherlands know that blockchain has significant benefits, but half don’t understand how to apply it Continue Reading

By

• Kim Loohuis

Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University graduates to Rubrik backup appliance with Azure cloud

University of Reading could only back up 20% of its data on an ageing tape library, so it modernised with a Rubrik appliance and Azure cloud storage in a cost-neutral project Continue Reading

By

• Antony Adshead, Storage Editor

How Carsales cuts through the noise in incident response

The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues Continue Reading

By

• Stuart Kennedy

How computer vision powered by Nvidia helped Winnow tackle food waste

Winnow has developed a biologically inspired machine learning algorithm to identify what foods are being thrown away Continue Reading

By

• Cliff Saran, Managing Editor

IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TSB makes key appointment in IT restructure

Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why Tech should lead, when governments lag

Last week shares in the tech giants plummeted following reports that US regulators from the Department of Justice and Federal Trade Commission were looking at investigating their business. On the ... Continue Reading

By

• Cliff Saran, Managing Editor

Half of CFOs frustrated by complex accounting systems

Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lloyds Bank creates 500 IT roles in Scotland

New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIOs want staff with good soft skills to help drive digital change

Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW500 Interview: Mattie Yeta, sustainability lead, Defra

In this CW500 club video, Mattie Yeta, sustainability lead, Defra talks about Ethics and sustainability in IT and what this means to IT leaders Continue Reading

By

• Clare McDonald, Business Editor

CW500 Interview: Nadine Thomson, digital technology consultant and advisor, News UK

Nadine Thomson, digital technology consultant and advisor, News UK, talks about ethics and sustainability in IT and what this means to IT leaders Continue Reading

By

• Clare McDonald, Business Editor

Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy Continue Reading

By

• Alex Cruickshank

Public becoming more aware of privacy abuses and unethical tech

Widespread abuses of privacy, biometric information and artificial intelligence mean the internet is in poor health, but growing popular awareness of its problems gives some cause for hope, says the Mozilla Foundation Continue Reading

By

• Alex Scroxton, Security Editor

CW500 Interview: Roger Taylor, chair of the Centre for Data Ethics and Innovation

Roger Taylor, chair of the Centre for Data Ethics and Innovation, talks about the importance of standards and regulation when developing AI systems, and why businesses should start thinking of these things now Continue Reading

By

• Clare McDonald, Business Editor

Middle East CIOs optimistic as budgets increase and digital transformations expand

Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI can help to reduce carbon footprint and manage environmental issues

Artificial intelligence-powered applications could help policy-makers and industry leaders manage greenhouse gas emissions and support sustainability initiatives Continue Reading

By

• Cliff Saran, Managing Editor