IT consultancy
IT consultants range from major firms to one-man bands with great experience of managing IT - and both ends of that spectrum have a role to play in supporting IT leaders. We look at the latest trends and issues around IT consultancy, including how to make the most of freelance and contractor staff and IT advisory services.
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
18 Apr 2023
Reduced spending on cloud services weighs European IT services market down
Reduced spending on cloud services in the EMEA region meant a year-on-year drop in total IT and BPO services spend Continue Reading
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News
25 Jan 2016
Alstom outsources IT transformation to HCL Technologies
Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading
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News
20 Jan 2016
Bournemouth Council considers bringing IT back in-house
Bournemouth Council could bring IT and other services back in-house to gain more control over its budget and meet tough cost-cutting targets Continue Reading
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News
19 Jan 2016
Offshoring IT services: Beyond the usual suspects
India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world Continue Reading
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News
12 Jan 2016
India still top destination for global service delivery
Technological development and changing model for offshore business services and IT could threaten India’s dominance Continue Reading
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Feature
05 Jan 2016
Interview: James Bamford on surveillance, Snowden and technology companies
Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading
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News
29 Dec 2015
Top 10 IT outsourcing stories of 2015
IT outsourcing is as popular as ever to organisations that want to focus on core business. Here we look at some of the top articles on the subject in 2015 Continue Reading
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News
16 Dec 2015
Etihad Airways chooses Cognizant to support digital transformation
Airline aims to improve customer satisfaction by implementing programme of digital developments Continue Reading
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News
11 Dec 2015
Case study: Airbus sets out challenges of changing IT supplier
Aircraft manufacturer sets out what it learned from switching IT provider after 12 years of working together Continue Reading
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News
09 Dec 2015
Volvo finance department expands system support beyond Sweden
Volvo Group Treasury has extended an outsourcing agreement with Virtusa to give it the same support response times worldwide Continue Reading
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News
04 Dec 2015
India’s HCL opens Estonian operation to support Nordic customers
HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading
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News
17 Nov 2015
Deutsche Bank signs India’s HCL Technologies for digital services and systems integration
Deutsche Bank is expanding its long-established relationship with IT services supplier HCL Technologies as it forges on with its digital transformation Continue Reading
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News
11 Nov 2015
NHS Education for Scotland chooses PA Consulting Group to develop digital learning resources
NHS Education for Scotland (NES) signs PA Consulting Group to develop its “one stop shop” digital platform of learning resources for NHS staff Continue Reading
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News
28 Oct 2015
Volvo Group sells Swedish external IT to Indian supplier HCL Technologies
Vehicle manufacturer Volvo Group is selling some of its IT operation in Sweden to Indian supplier HCL Continue Reading
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News
26 Oct 2015
Outsourcing renewals: Where do I source services?
With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from Continue Reading
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News
21 Oct 2015
Nationwide Building Society outsources IT infrastructure
Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age Continue Reading
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News
06 Oct 2015
Hundreds of Evry staff in the Nordics to move to IBM in billion-dollar IT outsourcing deal
Around 600 Evry staff in the Nordics are to move to IBM in $1bn IT outsourcing deal that sees the firm hand over its IT infrastructure for the next 10 years Continue Reading
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News
05 Oct 2015
DVLA brings IT back in-house after decades of outsourcing
After the DVLA's two-year project to bring its IT back in-house, its outsourcing strategy – set up during the Thatcher years – came to an end in September 2015 Continue Reading
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News
03 Oct 2015
What to consider when IT outsourcing contracts come up for renewal
Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading
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News
30 Sep 2015
Accenture spends €25m on European centre in Dublin
Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies Continue Reading
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Feature
15 Sep 2015
Case study: Philips takes agile approach to building bridges between business and IT
Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading
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News
11 Sep 2015
Tennis governing body ATP outsources digital development
The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading
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News
10 Sep 2015
UK CIOs lament lack of IT support for cloud services
Research from ElasticHosts suggests most cloud users are unhappy with the level of tech support they receive from their providers Continue Reading
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Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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News
18 Aug 2015
Cloud storage service Wuala to close in November
Seagate-owned cloud storage player confirms its closure and gives users three months' notice to remove their data from its servers Continue Reading
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News
05 Aug 2015
Court rules Tata Consultancy Services did not discriminate against UK man
After a year of legal wranglings, a UK tribunal has ruled that Indian IT service provider TCS did not discriminate against a UK man seeking employment with it Continue Reading
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News
04 Aug 2015
Outsourcing hits record levels in Europe
Outsourcing activity in Europe recovers after a lull in the lead up to the UK general election, with more contracts than ever before Continue Reading
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News
22 Jul 2015
IBM steps up open-source cloud commitment to developers
Big Blue has unveiled several open-source initiatives geared towards helping developers make cloud apps Continue Reading
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News
21 Jul 2015
Software audits cut government IT bill by £85m in 2014/15
Annual accounts for the government purchasing agency show at least £220m in technology related savings Continue Reading
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News
02 Jul 2015
TNT continues outsourcing push
TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture Continue Reading
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News
02 Jul 2015
Accenture uses Avanade cloud for NHSmail
Accenture to deploy a cloud-based email system for NHS staff using a combination of Microsoft software and Avanade cloud technology Continue Reading
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News
30 Jun 2015
Top suppliers as UK software and services market approaches £50bn
The top five software and IT services firms in the UK are Capita, HP, IBM, Capgemini and Accenture, according to the latest figures from TechMarketView Continue Reading
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News
24 Jun 2015
Waitrose uses ServiceNow for business continuity planning
Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain Continue Reading
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Feature
18 Jun 2015
How to write supplier contracts for agile software development
Typical supplier contracts are not suited to agile software projects where there is no requirements specification – so what should IT leaders do? Continue Reading
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News
15 Jun 2015
Wipro contemplates £1bn acquisition of UK outsourcer Equiniti
Wipro is reported to be considering the acquisition of UK business process outsourcing company Equiniti Continue Reading
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News
09 Jun 2015
Case study: What the enterprise can learn from Etsy's DevOps strategy
Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading
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News
03 Jun 2015
Sourcing must adapt to digital business goals, says Gartner
Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading
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News
08 May 2015
EMC predicts return to double-digit sales growth
Storage giant's EMEA chief claims downbeat first quarter results are as bad as things will get for EMC, and that normal service will soon resume Continue Reading
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News
07 May 2015
Manila breaks India top six in outsourcing index
The Philippines challenges India as a destination for outsourcing in Tholons Top 100 report Continue Reading
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News
27 Apr 2015
Captive IT centre boosts competitiveness at Danske Bank in Denmark
In 2014, Denmark's Danske Bank announced plans for its own captive centre in Bangalore and is now finalising the move to in-house IT delivery Continue Reading
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News
20 Apr 2015
ISG blames UK general election for fall in outsourcing value
A lull in UK outsourcing activity in the run-up to the election caused a 25% drop in spending across the Emea region in Q1 2015, claims ISG Continue Reading
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News
14 Apr 2015
Rio Tinto to put IT systems in the cloud
Mining giant Rio Tinto is moving IT systems into the public cloud as part of a transformation agreement with Accenture Continue Reading
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News
30 Mar 2015
KPMG teams up with Microsoft to boost enterprise cloud adoption
Advisory firm to draw on Microsoft technologies to deliver cloud-based data analytics, and business transformation services to clients Continue Reading
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News
17 Mar 2015
TNT outsources IT infrastructure to HP cloud
International logistics firm TNT has outsourced its IT infrastructure to Hewlett Packard (HP) in a six-year deal that will see it move to the cloud Continue Reading
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News
11 Mar 2015
Tieto’s Taneli Tikka brings startup drive to industrial internet business
Taneli Tikka has an unusual job description as the head of industrial internet at Tieto Corporation Continue Reading
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News
25 Feb 2015
SMEs seek legal advice over controversial Capita contracts with government
SMEs that claim to have lost significant revenue through two government contracts are seeking legal advice over alleged breaches of competition law Continue Reading
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News
16 Feb 2015
Infosys acquires Panaya for automation
Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m Continue Reading
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News
06 Feb 2015
Kellogg's outsources digital marketing to Indian supplier
Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree Continue Reading
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News
30 Jan 2015
IT sector outdoing rest of economy despite rise in IT supplier insolvencies
Insolvencies among information and communication suppliers increase by a fifth as the economy continues to pull out of recession Continue Reading
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News
21 Jan 2015
IBM revenue declines as company shifts to higher value deals
IBM has reported a 12% decline in profits for the fourth quarter of 2014 following the sale of its System x business to Lenovo Continue Reading
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News
20 Jan 2015
Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services
Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers Continue Reading
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News
16 Jan 2015
Blackburn with Darwen Council renegotiates Capita outsourcing deal
Blackburn with Darwen Council is renegotiating its £200m 15-year outsourcing deal with Capita as it tries to save millions of pounds in its budget Continue Reading
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News
15 Jan 2015
Supplier relationship management lessons from the car industry
IT can learn a lot from the car industry, which has transformed supplier relationship management Continue Reading
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News
09 Jan 2015
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading
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News
11 Dec 2014
DECC publishes annual report on delayed smart meter scheme
The Department of Energy and Climate Change has published its annual report on the roll-out of smart electricity and gas meters Continue Reading
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News
01 Dec 2014
ABN Amro re-signs IBM for 10-year, multibillion-euro IT contract
ABN Amro has extended its multibillion-euro outsourcing deal with IBM by another 10 years Continue Reading
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
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News
26 Nov 2014
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading
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News
24 Nov 2014
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading
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News
21 Nov 2014
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading
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News
18 Nov 2014
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
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News
22 Oct 2014
De Beers transforms global IT infrastructure in outsourcing deal with HCL
South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services Continue Reading
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News
17 Oct 2014
Local government outsourcing shrinks workforce 35%
The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing Continue Reading
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News
06 Oct 2014
Mid-market reshoring to give UK an economic boost
A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years Continue Reading
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News
01 Oct 2014
Vtesse bought by Interoute in major fibre expansion
Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network Continue Reading
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News
29 Sep 2014
Almost three-quarters of big companies to increase outsourcing
Investments in outsourced services will increase at almost three-quarters of global businesses Continue Reading
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News
19 Sep 2014
Asia dominates as outsourcing location and India remains unrivalled
India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills Continue Reading
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News
16 Sep 2014
TechUK tasks future government with making the UK a digital leader
TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader Continue Reading
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
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News
08 Sep 2014
Tobacco giant outsources IT to Wipro
Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal Continue Reading
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News
05 Sep 2014
'Bungled' Army 2020 IT recruitment contract loses £70m of savings
Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive Continue Reading
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Opinion
01 Sep 2014
Watermelon SLAs – making sense of green and red alerts
Often IT SLAs don’t reflect the real service and service experience of users. They also aren’t focused enough on the business results Continue Reading
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News
01 Sep 2014
Rolls-Royce CIO joins HMRC as non-executive director
Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs Continue Reading
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News
19 Aug 2014
Government major projects watchdog needs more powers, says MPs
Major Projects Authority needs stronger powers to improve project delivery across government, say MPs Continue Reading
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News
18 Aug 2014
Raytheon wins £224m from Home Office over e-Borders cancellation
Tribunal says Home Office unlawfully terminated a contract with Raytheon Systems Limited over its e-Borders programme Continue Reading
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News
08 Aug 2014
Government breaks grip of IT oligopoly
Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed? Continue Reading
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News
06 Aug 2014
Cabinet Office COO Stephen Kelly takes Sage Group CEO role
UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO Continue Reading
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News
04 Aug 2014
Why digitisation transforms supplier relationships
As the economy moves forward, CEOs are looking for the next wave of innovation to fuel growth. But are IT service providers ready? Continue Reading
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News
31 Jul 2014
£700m government hosting deal limits bidders to North-East England datacentre
Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance Continue Reading
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News
30 Jun 2014
Accelerating Digital Marketing
This study from CEB debunks the myths over the relationship between CIOs and CMOs and shows how CIOs can play a critical role in accelerating digital marketing. Continue Reading
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News
26 Jun 2014
Big IT suppliers top government spending on contracts
IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year Continue Reading
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News
23 Jun 2014
Oracle set to boost retail business with $5bn Micros acquisition
Oracle is expected to acquire internet-enabled point-of sale-specialist Micros Continue Reading
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News
20 Jun 2014
Sourcing and integrating managed services
Analysts Bob Tarzey and Clive Longbottom look at the issues business managers need to take into account when deciding how to deploy applications and when they should consider turning to managed service providers (MSP) for resources and advice. Continue Reading
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News
27 May 2014
Atos buys Bull for £503m
French services supplier Atos buys Bull for £502.6m in a deal that could create one of the largest cloud services firms in Europe Continue Reading
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News
22 May 2014
Cisco continues its push towards SaaS-based security services
Chief information security officers (CISOs) should move away from product-based security solutions to a security-as-a-service (SaaS) model, according to Cisco Continue Reading
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News
19 May 2014
Public sector dominates UK outsourcing so far this year
Public-sector outsourcing accounted for three-quarters of spending in the first three months of this year, according to analyst NelsonHall Continue Reading
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News
12 May 2014
Government should use influence to cut outsourcer executive pay, says think tank
The government should use its outsourcing budget to influence service providers to reduce executive pay, says a think tank report Continue Reading
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News
08 May 2014
Next Treasury tower contracts go to Centerprise and NTT Data UK
The HM Treasury has awarded its second and third SME supplier contracts to Centerprise International and NTT Data UK Continue Reading
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News
28 Apr 2014
Fiat and Chrysler to integrate separate IT systems
Car manufacturing group Fiat and Chrysler have contracted IBM to integrate their separate IT infrastructures into a single global operation, following the companies coming together after Chrysler applied for Chapter 11 bankruptcy Continue Reading
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News
09 Apr 2014
DWP should scrap existing Universal Credit IT, say MPs
Department for Work and Pensions should consider scrapping its existing IT for Universal Credit and focus solely on the new digital solution, say MPs Continue Reading
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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News
06 Mar 2014
Thames Water pilots smart analytics with Accenture
Thames Water is six months into an 18 month pilot with Accenture Smart Grid to pilot real time monitoring to deliver an improved service Continue Reading
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News
05 Mar 2014
Channel 4 CTO Bob Harris leaves to set up consultancy firm
Channel 4 chief technology officer Bob Harris is leaving the broadcaster at the end of March to set up his own consultancy business Continue Reading
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News
28 Feb 2014
IT sector sees sharper rise in insolvencies than overall economy
Information and communications companies in the UK are suffering a rising number of insolvencies Continue Reading
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E-Zine
24 Feb 2014
Banking with dinosaurs – the legacy IT crisis in financial services
In this week’s Computer Weekly, we examine the recent IT problems at high-street banks, and find out how outsourcing led to the loss of vital legacy IT skills. We ask what role wearable technology could have in enterprise IT. We take an in-depth look at the tools for using Microsoft Azure for building hybrid clouds. And we analyse the storage infrastructure challenges from introducing desktop virtualisation. Read the issue now. Continue Reading
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News
18 Feb 2014
Indian suppliers face recruitment challenges as visa rejections increase
US clampdowns on Indian IT firms bringing staff to its shores is forcing Tata Consultancy Services (TCS) to increase local hires Continue Reading
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News
28 Jan 2014
BBC failed to get "sufficient grip” over failed DMI project, says NAO
The National Audit Office has slammed the BBC over its failed Digital Media Initiative (DMI), project saying the broadcaster was “too optimistic” and the BBC executive “did not have sufficient grip of the programme" Continue Reading
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News
16 Jan 2014
HCL and CSC partner to modernise applications
Indian IT services firm HCL and US competitor CSC are working together to win business in the application modernisation and cloud migration segments of the application outsourcing sector Continue Reading
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News
14 Jan 2014
Post Office seeks contractors for network and back-office work
The Post Office is looking for IT services firms to provide back-office IT applications and networking technologies in contracts worth hundreds of millions of pounds Continue Reading