Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
27 Dec 2024
Navigating the practicalities of AI regulation and legislation
What CIOs need to know about the global patchwork of existing and upcoming laws governing AI – and what CIOs need to be doing about them Continue Reading
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News
27 Dec 2024
Top 10 ANZ stories of 2024
The 2024 tech landscape in Australia and New Zealand was dotted with developments spanning cloud migrations and AI adoption to heightened data security and real-time data streaming Continue Reading
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News
20 Aug 2024
Post Office systems crash hits 'collapsing' Horizon system
Thousands of subpostmasters were unable to log into the controversial Horizon IT system at the start of business Continue Reading
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News
20 Aug 2024
Zoom marks million milestone for webinar attendee capability
Zoom announces that it can now support seven-figure audiences for online conferences in use cases including enterprise, entertainment and public sector Continue Reading
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E-Zine
20 Aug 2024
A gold medal for Olympic mobile coverage
In this week’s Computer Weekly, we go behind the scenes with Orange, networking partner for the Paris Olympic Games, to discuss the challenges of connecting 120 venues. We talk to a CIO for whom IT accessibility and usability is a very personal concern. And we look at how to keep control of SaaS licensing costs. Read the issue now. Continue Reading
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Definition
20 Aug 2024
What is customer segmentation?
Customer segmentation is the practice of dividing a customer base into groups of individuals that have similar characteristics relevant to marketing, such as age, gender, interests and spending habits. Continue Reading
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News
19 Aug 2024
Lack of skills causing AI setbacks, says research
Research by IDC and Expereo found UK CIOs are struggling to implement and maintain AI plans because of a lack of skills Continue Reading
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News
19 Aug 2024
Popular Microsoft apps for Mac at risk of code injection attacks
Researchers at Cisco Talos turn up evidence suggesting that Microsoft apps running on the Apple macOS operating system are not as secure as they seem Continue Reading
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News
19 Aug 2024
CXL moves forward as memory technology for AI
A recent demo has showcased how the new memory technology could be applied in Red Hat Linux to speed up AI workloads cost-effectively Continue Reading
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Definition
19 Aug 2024
What is cloud automation?
Cloud automation is a broad term that refers to processes and tools that reduce or eliminate manual efforts used to provision and manage cloud computing workloads and services. Continue Reading
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Definition
19 Aug 2024
What is LXD (Linux container hypervisor)?
LXD, pronounced 'lex-dee,' is a unified platform for managing system containers and virtual machines (VMs). Continue Reading
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Definition
19 Aug 2024
What is customer experience (CX) and why is it important?
Customer experience (CX) is the sum total of customers' perceptions and feelings resulting from interactions with a brand's products and services. Continue Reading
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Feature
19 Aug 2024
Keeping control of SaaS costs
The ease with which someone with a corporate credit card can buy a SaaS product can lead to runaway costs and data leakage risks Continue Reading
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News
19 Aug 2024
Singtel expands GPUaaS offering to Southeast Asia
Singapore telco teams up with the Bridge Alliance industry group to bring its GPU-as-a-Service to enterprises across Southeast Asia Continue Reading
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News
16 Aug 2024
New Relic CEO on APAC growth and future of observability
New Relic CEO Ashan Willy talks up growth trajectory in APAC, the company’s long-term vision, and how going private has enabled it to make strategic investments Continue Reading
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Definition
16 Aug 2024
What are buyer personas?
A buyer persona is a composite representation of a specific type of customer in a market segment. Continue Reading
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Tip
16 Aug 2024
User mode vs. kernel mode: OSes explained
Kernel mode exists to keep user applications from disrupting critical system functions. Learn how each state works and what can happen when an error occurs in kernel mode. Continue Reading
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News
16 Aug 2024
Thousands of NetSuite customers accidentally exposing their data
Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say Continue Reading
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News
16 Aug 2024
Campaigners criticise Starmer post-riot public surveillance plans
A UK government programme to expand police facial recognition and information sharing after racist riots is attracting criticism from campaigners for exploiting the far-right unrest to generally crack down on protest and increase surveillance Continue Reading
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Feature
15 Aug 2024
The top 7 video marketing trends
Video marketing trends, such as user-generated content, influencer marketing and virtual and hybrid events, can help brands expand their reach and engage more customers. Continue Reading
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Definition
15 Aug 2024
What is geolocation? Explaining how geolocation data works
Geolocation technology identifies physical locations of devices and individuals based on information such as geographic coordinates and internet protocol addresses (IP address). Continue Reading
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Opinion
15 Aug 2024
'Black swans' take flight: the legal ramifications of the CrowdStrike incident
A ‘guinea pig’ approach to testing software could lead to class actions against technology companies Continue Reading
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News
15 Aug 2024
Google Cloud survey shows GenAI business benefits
Survey on behalf of Google Cloud suggests that business can start generating value from GenAI within six months Continue Reading
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News
15 Aug 2024
ASEAN organisations lack mature AI strategy
IBM-commissioned study reveals that while ASEAN organisations are engaging with AI, only 4% have reached a transformative level of AI maturity Continue Reading
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News
15 Aug 2024
Cardiff schools turn PSTN switch-off into opportunity for improved agility
Civic authorities responsible for education in Welsh capital look to take advantage of switch-off of UK’s analogue copper-based comms infrastructure to drive cloud-based digital transformation of schools’ communications systems Continue Reading
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Definition
14 Aug 2024
What is sales motion?
A sales motion is the particular sales method an organization uses to sell and deliver a product or a service to its customers. Continue Reading
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News
14 Aug 2024
August Patch Tuesday proves busy with six zero-days to fix
Microsoft patches six actively exploited zero-days among over 100 issues during its regular monthly update Continue Reading
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Definition
14 Aug 2024
What is a build server?
A build server, also called a continuous integration server (CI server), is a centralized, stable and reliable environment for building distributed development projects. Continue Reading
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News
14 Aug 2024
Dawn Project calls out Big Tech for selling AI snake oil
A campaigning group focused on safety critical technology has called out the major tech firms for putting people’s lives at risk with flawed AI Continue Reading
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News
14 Aug 2024
Automated police tech contributes to UK structural racism problem
Civil society groups say automated policing technologies are helping to fuel the disparities that people of colour face across the criminal justice sector, as part of wider warning about the UK’s lack of progress in dealing with systemic racism Continue Reading
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Blog Post
14 Aug 2024
Accessibility and digital exclusion
Imagine if one day in your job, you have to ask someone to find the radio button on a Windows PC or a Mac that you are supposed to click, because your screen reader is unable to tell you where it ... Continue Reading
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News
14 Aug 2024
Leeds Teaching Hospitals deploys patient records and data sharing on Azure
In-house patient records system has been migrated to the Microsoft public cloud, opening up the potential for greater data sharing Continue Reading
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Definition
14 Aug 2024
What is an API (application programming interface)?
An application programming interface (API) is code that enables two software programs to communicate. Continue Reading
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Podcast
13 Aug 2024
Podcast: Storage functionality in Kubernetes 1.31
We talk to Sergey Pronin of Percona about new storage functionality in Kubernetes 1.31, including volume attribute class and changes to persistent volumes, as well as other long-term fixes Continue Reading
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News
13 Aug 2024
Oracle Exadata Exascale: Big architecture shift for small workloads
Exascale is multitenant architecture for Oracle Database that promises performance equal to dedicated infrastructure and savings compared with existing products, with AI workloads in mind Continue Reading
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E-Zine
13 Aug 2024
Designed to deceive – reviewing the Post Office scandal inquiry
In this week’s Computer Weekly, we review the marathon latest phase of the Post Office scandal inquiry, as ministers, civil servants, executives and lawyers were shamed. We look at IOWN – a candidate for the next generation of networking technology. And we examine best practice in software asset management. Read the issue now. Continue Reading
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Feature
12 Aug 2024
AI interview: Thomas Dekeyser, researcher and film director
On the politics of ‘techno-refusal’, and the lessons that can be learned from a clandestine group of French IT workers who spent the early 1980s sabotaging technological infrastructure Continue Reading
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Feature
12 Aug 2024
Forrester: Rethink your software asset management practices
Software as a service needs to be managed as part of software asset management. Forrester analysts offer some practical advice on how to succeed Continue Reading
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News
12 Aug 2024
How JSR is using generative AI to drive insights
JSR Corporation has been using the Cohesity Gaia enterprise search assistant to surface insights from backups of employee mailboxes and OneDrive data Continue Reading
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Definition
09 Aug 2024
What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals. Continue Reading
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Tip
09 Aug 2024
10 tips to improve customer retention
Organizations that properly gather consumer feedback, get to know their customers and offer rewards to loyal shoppers can improve their customer retention rates. Continue Reading
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Feature
09 Aug 2024
Kubernetes and storage in the enterprise: What the analysts say
We talk to analysts about Kubernetes adoption in the enterprise, how mature it is, deployment challenges and key obstacles to enterprises that want to go cloud-native with containers Continue Reading
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Feature
09 Aug 2024
Kubernetes at 10: CRDs at core of extensible, modular storage in K8s
We talk to VMware engineer Xing Yang, who saw Kubernetes storage evolve from the early days where its modular, extensible origins translated to Operators for storage and backup Continue Reading
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News
08 Aug 2024
UK competition regulator looks into Amazon’s Anthropic funding
The Competition and Markets Authority is continuing to look at big tech’s interconnected web of artificial intelligence partnerships Continue Reading
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News
08 Aug 2024
Accountants predict AI-driven business surge
Artificial intelligence looks likely to improve business, but ethics, data quality and skills shortages remain barriers to take-up Continue Reading
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News
07 Aug 2024
Microsoft and CrowdStrike hit back at Delta’s legal threats
Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT systems Continue Reading
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News
07 Aug 2024
Rocketing AI demand sees Lumen light up custom networks division
Connectivity provider shakes up corporate structure in response to artificial intelligence economy changing business operations and companies recognising need for powerful network to manage unprecedented data flows and demand Continue Reading
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Feature
07 Aug 2024
CX+EX=BG, with added AI: A winning formula for customer experience
Guaranteeing customer experiences of the highest level possible is one of the cornerstones of the modern business. Is there a magic formula? It could well be a combination of artificial intelligence and pixie dust Continue Reading
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Blog Post
07 Aug 2024
Jaws close on Linux malware with Aqua Security Traceeshark
Cloud-native software tools company Aqua Security has made note of Traceeshark, a plug-in for Wireshark designed to allow software practitioners to investigate security incidents. Wireshark is an ... Continue Reading
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News
07 Aug 2024
Navigating the data analytics and AI landscape
Analysts at the Gartner Data and Analytics Summit in Sydney call for organisations to focus on business outcomes, extend data literacy to AI literacy and foster human-AI collaboration to benefit from the AI era Continue Reading
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News
06 Aug 2024
Labour drops Edinburgh exascale supercomputer but funds more AI
The £1.3bn pledge by the former government to build an £800m supercomputer in Edinburgh has gone – but there’s new money for artificial intelligence Continue Reading
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Feature
06 Aug 2024
AI disempowers logistics workers while intensifying their work
Conversations on the algorithmic management of work largely revolve around unproven claims about productivity gains or job losses - less attention is paid to how AI and automation negatively affect low-paid workers Continue Reading
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News
06 Aug 2024
Zoom claims AI-first as it debuts Docs on Workplace
Collaboration and conference technology and services provider launches first product from Workplace portfolio with generative artificial intelligence built in from the ground up to enable the next generation of team collaboration Continue Reading
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News
06 Aug 2024
How Darussalam Assets is tapping AI in HR operations
Brunei’s Darussalam Assets is leveraging the artificial intelligence capabilities in SAP SuccessFactors to generate job descriptions and optimise recruitment processes Continue Reading
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E-Zine
06 Aug 2024
Migrating to S/4Hana – how the Co-op made its move
In this week’s Computer Weekly, as SAP users prepare for the deadline to move off the ECC platform, we find out how the Co-op is migrating to S/4Hana. Our latest buyer’s guide looks at how to manage SaaS and on-premise software licensing. And we talk to former NCSC CEO Ciaran Martin about the true risks from nation-state cyber attacks. Read the issue now. Continue Reading
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Tip
05 Aug 2024
7 benefits of using a 3PL provider for reverse logistics
A 3PL with experience working with supply chain partners and expertise in returns can help simplify a company's operations. Learn more about how a 3PL helps with reverse logistics. Continue Reading
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News
05 Aug 2024
Chinese cyber attack sparks alert over six-year-old MS vuln
After a proof-of-concept for a six-year-old Microsoft vulnerability emerged in a Chinese APT attack chain, defenders should be on the look-out for exploitation of CVE-2018-0824 Continue Reading
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Blog Post
05 Aug 2024
Nerdio & Kyndryl co-create to 'tailor' a finer cut of virtual desktop
Nerdio appears to be in an evolutionary cycle of its own making designed to elevate the company above the established base of technology competencies that we already know it for. As we know, Nerdio ... Continue Reading
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News
05 Aug 2024
ServiceNow expands footprint in APAC, doubles down on AI
ServiceNow has been building local teams, targeting customers in regulated industries and doubling down on AI to expand its presence in the fast-growing Asia-Pacific region Continue Reading
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News
05 Aug 2024
What are the options when migrating from VMware?
Broadcom’s changes to VMware licensing means some people are facing big price increases – we look at how these can be avoided Continue Reading
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News
05 Aug 2024
Post Office scandal: Phases 5 and 6 had islands of conscientiousness in great depths of neglect
Computer Weekly rounds up the latest phase of the Post Office Horizon scandal public inquiry after a marathon 16 weeks of questions Continue Reading
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Feature
05 Aug 2024
How to optimise SAM budget in today’s heterogeneous environments
Hidden software costs and ecosystem complexity make managing a mixed software estate harder than ever. Here’s how to optimise your spending Continue Reading
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Definition
05 Aug 2024
What is a 360-degree customer view?
The 360-degree customer view is a comprehensive approach to understanding customers by compiling their individual data from various touchpoints into a single view. Continue Reading
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News
02 Aug 2024
Labour axes £1.3bn AI funding promised by the Conservatives
Government scraps £1.3bn worth of AI and tech programmes launched by the Conservatives, but says it is committed to building technology infrastructure in the UK through its AI Opportunities Action Plan Continue Reading
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News
02 Aug 2024
How CrowdStrike is leveraging AI to empower security teams
CrowdStrike CTO Elia Zaitsev explains how the company’s multi-agent AI architecture can help to enhance analyst efficiency and tackle cyber security challenges Continue Reading
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Feature
02 Aug 2024
13 key ESG and sustainability trends, ideas for companies
From consumers to employees to investors, more people are choosing companies that prioritize environmental, social and governance concerns. Here are 13 ESG trends that matter. Continue Reading
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News
01 Aug 2024
CrowdStrike shareholders sue, alleging false security claims
A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage Continue Reading
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News
01 Aug 2024
Businesses fail to deliver consistently positive customer experience
Research from a leading global business school’s publishing arm finds that even though 94% of business leaders think good customer experience is important for business success, just 38% believe they can deliver it Continue Reading
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News
01 Aug 2024
Altair, LG extend connected vehicle infotainment tech lifespans
Collaboration between computational intelligence company and CE giant said to have seen complex fatigue analysis reduce development time for vehicle infotainment components by more than 20% Continue Reading
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News
01 Aug 2024
Meta’s Zuckerberg looks ahead to AI-generated adverts
Facebook’s parent company is driving artificial intelligence across its advertising platform, supported by open source development Continue Reading
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Blog Post
01 Aug 2024
Hazelcast adds vector search
Hazelcast has made sure it keeps its platform progression evolving in line with current major trends and now introduced vector search. As TechTarget reminds us, vector search (sometimes referred to ... Continue Reading
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Definition
01 Aug 2024
What is the bullwhip effect?
The bullwhip effect is a supply chain phenomenon describing how small fluctuations in demand at the retail level can cause progressively larger fluctuations in demand at the wholesale, distributor, manufacturer and raw material supplier levels. Continue Reading
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News
31 Jul 2024
API attacks surge by 65% in APAC, fuelled by rapid digitisation
Akamai's report reveals a significant rise in cyber attacks on web applications and APIs in the region over the past year, with financial and commerce sectors hardest hit Continue Reading
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Definition
31 Jul 2024
What is payroll software?
Payroll software automates the process of paying salaried, hourly and contingent employees. Continue Reading
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Tip
31 Jul 2024
8 top enterprise asset management software products
Neglecting enterprise asset management can lead to higher equipment costs and delayed operations. Learn more about EAM software and which is best for your company. Continue Reading
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News
31 Jul 2024
Court overturns Appian’s $2bn trade secrets award against Pegasystems
Business process management software suppliers Pegasystems and Appian head for retrial after a judge finds flaws in trade secrets trial Continue Reading
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News
31 Jul 2024
Mayor launches London Privacy Register for smart city information
To increase transparency around and trust in London’s smart city technology deployments, the London Privacy Register aims to provide the public with more information about the systems they encounter in their day-to-day lives Continue Reading
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Definition
31 Jul 2024
What is continuous integration (CI)?
Continuous integration (CI) is a software development practice in which frequent and incremental changes are routinely added (integrated) to the complete codebase immediately after the changes and additions are tested and validated. Continue Reading
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News
31 Jul 2024
Microsoft set to spend more than $13bn on AI and cloud datacentres
Artificial intelligence is driving the Microsoft business, with the company investing in infrastructure to support AI inference workloads as demand picks up Continue Reading
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News
30 Jul 2024
How India is driving road safety with technology
Traffic departments, law enforcers and new-tech players are betting on technology tools such as AI-powered drones and mobile apps to improve road safety across India Continue Reading
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Tip
30 Jul 2024
8 top inventory management software products
Inventory management software can help companies manage their supply chain in a turbulent world, but using the right product is crucial. Learn more about which software to choose. Continue Reading
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News
30 Jul 2024
How to stop AI costs from soaring
Generative AI promises to improve business efficiency, but Gartner has found many projects are failing to get beyond pilot roll-outs Continue Reading
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News
30 Jul 2024
UK competition watchdog scrutinises Alphabet and Anthropic tie-up
The Competition and Markets Authority is looking at whether Alphabet’s $2bn investment in AI startup Anthropic is anti-competitive Continue Reading
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News
30 Jul 2024
Government commits at least £540m to financial redress for wrongfully convicted Post Office staff
Hundreds of eligible former subpostmasters and branch staff are yet to come forward to have convictions overturned, but government hopes new scheme will encourage them to do so Continue Reading
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E-Zine
30 Jul 2024
CrowdStrike blue screen bug serves a stark warning
In this week’s Computer Weekly, we analyse the lessons from the global IT outage caused by the blue screen bug in CrowdStrike security software. We talk to the data chief of Barilla, the €4bn pasta maker, about the benefits of asking, “So what?” And we find out how Finland is taking a lead on quantum computing. Read the issue now. Continue Reading
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News
30 Jul 2024
APAC organisations can cut carbon emissions with AWS
Accenture study reveals that APAC organisations can significantly reduce their carbon footprint by migrating workloads from on-premise datacentres to AWS Continue Reading
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Definition
29 Jul 2024
What is denormalization and how does it work?
Denormalization is the process of adding precomputed redundant data to an otherwise normalized relational database to improve read performance. Continue Reading
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Feature
29 Jul 2024
CrowdStrike update chaos explained: What you need to know
A botched software update at cyber security firm CrowdStrike has caused IT chaos around the world. Learn more about the global CrowdStrike update outage as it develops Continue Reading
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Video
29 Jul 2024
An explanation of the CrowdStrike outage
A botched CrowdStrike update triggered a massive outage, affecting airlines, healthcare, banking and transit. Continue Reading
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News
29 Jul 2024
AI ‘changing everything’ about customer experience
Study from customer experience technology provider reveals the profound effect AI is having in its industry, taking it beyond traditional, manual services to more advanced, technological-driven experiences Continue Reading
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News
29 Jul 2024
UK government sets up AI action plan unit
New government has ambitious plans to use AI to grow the economy, and has hired a tech entrepreneur to help guide the strategy Continue Reading
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News
29 Jul 2024
Scam CrowdStrike domains growing in volume
Hundreds of malicious domains exploiting CrowdStrike’s branding are appearing all over the web in the wake of the 19 July outage. Experts from Akamai share some noteworthy examples, along with guidance on how to avoid getting caught out Continue Reading
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News
29 Jul 2024
CrowdStrike says most Falcon sensors now up and running
The vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week Continue Reading
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Definition
29 Jul 2024
What is no-code? Everything you need to know
No-code is a software development approach that requires few, if any, programming skills to quickly build an application, website or module that links into an existing system. Continue Reading
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News
29 Jul 2024
UK government invests £106m in five quantum tech hubs
Five university hubs are receiving funding to support the development of quantum applications that can support healthcare and businesses Continue Reading
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Feature
29 Jul 2024
Cloud databases: Base jumping for the bigger picture
In the era of cloud-native computing, graph and NoSQL have emerged as two alternatives to the relational database model Continue Reading
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News
28 Jul 2024
Nearly a third of GenAI projects to be dropped after PoC
At least 30% of generative AI projects will be abandoned by 2025 as organisations struggle to realise the value of the technology, says Gartner Continue Reading
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Opinion
26 Jul 2024
Mastering data privacy in the age of AI
AI continues to revolutionise how organisations operate, using vast amounts of personal data to make smart, informed decisions. However, this incredible potential comes with concerns about data privacy. DQM GRC's Mark James explores the issues. Continue Reading
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26 Jul 2024
Women in Data: Barilla chief of analytics on reaching the ‘so what?’ moment with data insights
Barilla’s chief of analytics and insights, Lyndsay Weir, talks about how to get from data to results, and where the industry needs to change Continue Reading
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News
26 Jul 2024
Ban predictive policing and facial recognition, says civil society
A coalition of civil society groups is calling for an outright ban on predictive policing and biometric surveillance in the UK Continue Reading
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Definition
26 Jul 2024
What are virtual agents and how are they being used?
A virtual agent -- sometimes called an intelligent virtual agent (IVA) -- is a software program or cloud service that uses artificial intelligence (AI) technologies, such as machine learning (ML) and natural language processing (NLP) to provide automated services or guidance to humans. Continue Reading
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News
26 Jul 2024
CMA cloud licensing: Microsoft accuses Google and AWS of ‘muddying’ anti-trust debate
Microsoft's response to the Competition and Markets Authority’s investigation into its cloud licensing practices sees it hit out at cloud rivals for claiming its tactics are anti-competitive Continue Reading