Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
21 Nov 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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Tip
20 Nov 2024
Employee experience vs. employee engagement: The differences
Employee experience vs. employee engagement may seem like similar concepts, but knowing the difference is key to improving both. Learn what HR staff should know about each. Continue Reading
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Tip
05 Aug 2024
7 benefits of using a 3PL provider for reverse logistics
A 3PL with experience working with supply chain partners and expertise in returns can help simplify a company's operations. Learn more about how a 3PL helps with reverse logistics. Continue Reading
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News
05 Aug 2024
Chinese cyber attack sparks alert over six-year-old MS vuln
After a proof-of-concept for a six-year-old Microsoft vulnerability emerged in a Chinese APT attack chain, defenders should be on the look-out for exploitation of CVE-2018-0824 Continue Reading
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Blog Post
05 Aug 2024
Nerdio & Kyndryl co-create to 'tailor' a finer cut of virtual desktop
Nerdio appears to be in an evolutionary cycle of its own making designed to elevate the company above the established base of technology competencies that we already know it for. As we know, Nerdio ... Continue Reading
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News
05 Aug 2024
ServiceNow expands footprint in APAC, doubles down on AI
ServiceNow has been building local teams, targeting customers in regulated industries and doubling down on AI to expand its presence in the fast-growing Asia-Pacific region Continue Reading
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News
05 Aug 2024
What are the options when migrating from VMware?
Broadcom’s changes to VMware licensing means some people are facing big price increases – we look at how these can be avoided Continue Reading
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News
05 Aug 2024
Post Office scandal: Phases 5 and 6 had islands of conscientiousness in great depths of neglect
Computer Weekly rounds up the latest phase of the Post Office Horizon scandal public inquiry after a marathon 16 weeks of questions Continue Reading
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Feature
05 Aug 2024
How to optimise SAM budget in today’s heterogeneous environments
Hidden software costs and ecosystem complexity make managing a mixed software estate harder than ever. Here’s how to optimise your spending Continue Reading
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Definition
05 Aug 2024
What is a 360-degree customer view?
The 360-degree customer view is a comprehensive approach to understanding customers by compiling their individual data from various touchpoints into a single view. Continue Reading
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News
02 Aug 2024
Labour axes £1.3bn AI funding promised by the Conservatives
Government scraps £1.3bn worth of AI and tech programmes launched by the Conservatives, but says it is committed to building technology infrastructure in the UK through its AI Opportunities Action Plan Continue Reading
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News
02 Aug 2024
How CrowdStrike is leveraging AI to empower security teams
CrowdStrike CTO Elia Zaitsev explains how the company’s multi-agent AI architecture can help to enhance analyst efficiency and tackle cyber security challenges Continue Reading
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Feature
02 Aug 2024
13 key ESG and sustainability trends, ideas for companies
From consumers to employees to investors, more people are choosing companies that prioritize environmental, social and governance concerns. Here are 13 ESG trends that matter. Continue Reading
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News
01 Aug 2024
CrowdStrike shareholders sue, alleging false security claims
A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage Continue Reading
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News
01 Aug 2024
Businesses fail to deliver consistently positive customer experience
Research from a leading global business school’s publishing arm finds that even though 94% of business leaders think good customer experience is important for business success, just 38% believe they can deliver it Continue Reading
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News
01 Aug 2024
Altair, LG extend connected vehicle infotainment tech lifespans
Collaboration between computational intelligence company and CE giant said to have seen complex fatigue analysis reduce development time for vehicle infotainment components by more than 20% Continue Reading
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News
01 Aug 2024
Meta’s Zuckerberg looks ahead to AI-generated adverts
Facebook’s parent company is driving artificial intelligence across its advertising platform, supported by open source development Continue Reading
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Blog Post
01 Aug 2024
Hazelcast adds vector search
Hazelcast has made sure it keeps its platform progression evolving in line with current major trends and now introduced vector search. As TechTarget reminds us, vector search (sometimes referred to ... Continue Reading
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Definition
01 Aug 2024
What is the bullwhip effect?
The bullwhip effect is a supply chain phenomenon describing how small fluctuations in demand at the retail level can cause progressively larger fluctuations in demand at the wholesale, distributor, manufacturer and raw material supplier levels. Continue Reading
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News
31 Jul 2024
API attacks surge by 65% in APAC, fuelled by rapid digitisation
Akamai's report reveals a significant rise in cyber attacks on web applications and APIs in the region over the past year, with financial and commerce sectors hardest hit Continue Reading
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Definition
31 Jul 2024
What is payroll software?
Payroll software automates the process of paying salaried, hourly and contingent employees. Continue Reading
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Tip
31 Jul 2024
8 top enterprise asset management software products
Neglecting enterprise asset management can lead to higher equipment costs and delayed operations. Learn more about EAM software and which is best for your company. Continue Reading
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News
31 Jul 2024
Court overturns Appian’s $2bn trade secrets award against Pegasystems
Business process management software suppliers Pegasystems and Appian head for retrial after a judge finds flaws in trade secrets trial Continue Reading
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News
31 Jul 2024
Mayor launches London Privacy Register for smart city information
To increase transparency around and trust in London’s smart city technology deployments, the London Privacy Register aims to provide the public with more information about the systems they encounter in their day-to-day lives Continue Reading
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Definition
31 Jul 2024
What is continuous integration (CI)?
Continuous integration (CI) is a software development practice in which frequent and incremental changes are routinely added (integrated) to the complete codebase immediately after the changes and additions are tested and validated. Continue Reading
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News
31 Jul 2024
Microsoft set to spend more than $13bn on AI and cloud datacentres
Artificial intelligence is driving the Microsoft business, with the company investing in infrastructure to support AI inference workloads as demand picks up Continue Reading
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News
30 Jul 2024
How India is driving road safety with technology
Traffic departments, law enforcers and new-tech players are betting on technology tools such as AI-powered drones and mobile apps to improve road safety across India Continue Reading
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Tip
30 Jul 2024
8 top inventory management software products
Inventory management software can help companies manage their supply chain in a turbulent world, but using the right product is crucial. Learn more about which software to choose. Continue Reading
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News
30 Jul 2024
How to stop AI costs from soaring
Generative AI promises to improve business efficiency, but Gartner has found many projects are failing to get beyond pilot roll-outs Continue Reading
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News
30 Jul 2024
UK competition watchdog scrutinises Alphabet and Anthropic tie-up
The Competition and Markets Authority is looking at whether Alphabet’s $2bn investment in AI startup Anthropic is anti-competitive Continue Reading
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News
30 Jul 2024
Government commits at least £540m to financial redress for wrongfully convicted Post Office staff
Hundreds of eligible former subpostmasters and branch staff are yet to come forward to have convictions overturned, but government hopes new scheme will encourage them to do so Continue Reading
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E-Zine
30 Jul 2024
CrowdStrike blue screen bug serves a stark warning
In this week’s Computer Weekly, we analyse the lessons from the global IT outage caused by the blue screen bug in CrowdStrike security software. We talk to the data chief of Barilla, the €4bn pasta maker, about the benefits of asking, “So what?” And we find out how Finland is taking a lead on quantum computing. Read the issue now. Continue Reading
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News
30 Jul 2024
APAC organisations can cut carbon emissions with AWS
Accenture study reveals that APAC organisations can significantly reduce their carbon footprint by migrating workloads from on-premise datacentres to AWS Continue Reading
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Definition
29 Jul 2024
What is denormalization and how does it work?
Denormalization is the process of adding precomputed redundant data to an otherwise normalized relational database to improve read performance. Continue Reading
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Feature
29 Jul 2024
CrowdStrike update chaos explained: What you need to know
A botched software update at cyber security firm CrowdStrike has caused IT chaos around the world. Learn more about the global CrowdStrike update outage as it develops Continue Reading
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Video
29 Jul 2024
An explanation of the CrowdStrike outage
A botched CrowdStrike update triggered a massive outage, affecting airlines, healthcare, banking and transit. Continue Reading
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News
29 Jul 2024
AI ‘changing everything’ about customer experience
Study from customer experience technology provider reveals the profound effect AI is having in its industry, taking it beyond traditional, manual services to more advanced, technological-driven experiences Continue Reading
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News
29 Jul 2024
UK government sets up AI action plan unit
New government has ambitious plans to use AI to grow the economy, and has hired a tech entrepreneur to help guide the strategy Continue Reading
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News
29 Jul 2024
Scam CrowdStrike domains growing in volume
Hundreds of malicious domains exploiting CrowdStrike’s branding are appearing all over the web in the wake of the 19 July outage. Experts from Akamai share some noteworthy examples, along with guidance on how to avoid getting caught out Continue Reading
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News
29 Jul 2024
CrowdStrike says most Falcon sensors now up and running
The vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week Continue Reading
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Definition
29 Jul 2024
What is no-code? Everything you need to know
No-code is a software development approach that requires few, if any, programming skills to quickly build an application, website or module that links into an existing system. Continue Reading
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News
29 Jul 2024
UK government invests £106m in five quantum tech hubs
Five university hubs are receiving funding to support the development of quantum applications that can support healthcare and businesses Continue Reading
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Feature
29 Jul 2024
Cloud databases: Base jumping for the bigger picture
In the era of cloud-native computing, graph and NoSQL have emerged as two alternatives to the relational database model Continue Reading
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News
28 Jul 2024
Nearly a third of GenAI projects to be dropped after PoC
At least 30% of generative AI projects will be abandoned by 2025 as organisations struggle to realise the value of the technology, says Gartner Continue Reading
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Opinion
26 Jul 2024
Mastering data privacy in the age of AI
AI continues to revolutionise how organisations operate, using vast amounts of personal data to make smart, informed decisions. However, this incredible potential comes with concerns about data privacy. DQM GRC's Mark James explores the issues. Continue Reading
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26 Jul 2024
Women in Data: Barilla chief of analytics on reaching the ‘so what?’ moment with data insights
Barilla’s chief of analytics and insights, Lyndsay Weir, talks about how to get from data to results, and where the industry needs to change Continue Reading
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News
26 Jul 2024
Ban predictive policing and facial recognition, says civil society
A coalition of civil society groups is calling for an outright ban on predictive policing and biometric surveillance in the UK Continue Reading
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Definition
26 Jul 2024
What are virtual agents and how are they being used?
A virtual agent -- sometimes called an intelligent virtual agent (IVA) -- is a software program or cloud service that uses artificial intelligence (AI) technologies, such as machine learning (ML) and natural language processing (NLP) to provide automated services or guidance to humans. Continue Reading
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News
26 Jul 2024
CMA cloud licensing: Microsoft accuses Google and AWS of ‘muddying’ anti-trust debate
Microsoft's response to the Competition and Markets Authority’s investigation into its cloud licensing practices sees it hit out at cloud rivals for claiming its tactics are anti-competitive Continue Reading
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News
26 Jul 2024
Vince Cable says the Post Office ‘lied’ to the government over Horizon issues
In the latest Post Office scandal public inquiry hearings, Vince Cable and Greg Clark reflected on their time as the minister heading the department responsible for the Post Office Continue Reading
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News
26 Jul 2024
APAC mobile industry to surpass $1tn by 2030
The APAC region’s mobile industry is expected to exceed $1tn by 2030 due to the rapid adoption of 5G and AI technologies Continue Reading
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News
26 Jul 2024
AI surge spurs shift from cloud to local data control
The rise of AI is driving organisations to move data control locally to prevent external use of their data while maintaining cloud compatibility, says Cloudian CEO Continue Reading
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News
25 Jul 2024
Why is CrowdStrike allowed to run in the Windows kernel?
Microsoft has pointed the finger at EU regulators, blaming them for a ruling that means it needs to offer third parties access to the core Windows OS Continue Reading
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Definition
25 Jul 2024
What is B2B2C (business-to-business-to-consumer)?
B2B2C (business-to-business-to-consumer) extends the B2B (business-to-business) model to include e-commerce for consumers. Continue Reading
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Feature
25 Jul 2024
Kubernetes at 10: The long road to mastery of persistent storage
Jan Safranek of Red Hat saw containers emerge as an exciting new way of deploying applications, but it took several additions to make it the mature enterprise platform it is today Continue Reading
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Blog Post
25 Jul 2024
Overture Maps Foundation charts open maps datasets
The Overture Maps Foundation is described as a “collaborative effort” to enable current and next-generation interoperable open map services and products. The organisation has now announced the ... Continue Reading
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News
25 Jul 2024
India bolsters digital agriculture and space tech in Budget 2024
India will extend its digital public infrastructure to the agriculture sector and set up a venture capital fund for space startups, among other tech initiatives in its latest Budget Continue Reading
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Tip
24 Jul 2024
Cloud database comparison: AWS, Microsoft, Google and Oracle
Here's a look at the rival cloud database offerings from AWS, Google, Microsoft and Oracle based on their product breadth, migration capabilities and pricing models. Continue Reading
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Definition
24 Jul 2024
What is first call resolution (FCR)?
First call resolution (FCR) is when contact center agents properly address a customer's needs the first time they call so there is no need for the customer to follow up with a second call. Continue Reading
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News
24 Jul 2024
CrowdStrike blames outage on content configuration update
CrowdStrike publishes the preliminary findings of what will be a lengthy investigation into the root causes of the failed 19 July update that caused Windows computers to crash all over the world Continue Reading
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News
24 Jul 2024
Post Office ‘acted the victim’ and civil servants ‘abandoned their principles’, says former minister
Former government minister tells inquiry the Post Office always played the victim of subpostmasters that it considered either ‘incompetent’ or ‘criminal’ Continue Reading
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News
24 Jul 2024
SAP’s Klein bets on cloud stickiness
The SAP CEO said the quiet part out loud while answering a question on the cloud backlog during the company’s most recent earnings call Continue Reading
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Definition
24 Jul 2024
What is inventory management?
Inventory management is the component of supply chain management that tracks and supervises noncapitalized assets -- or inventory -- and stock items. Continue Reading
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Tip
24 Jul 2024
What is ERP security and why is it critical?
An ERP system is vulnerable whether it's on premises or in the cloud, and supply chain attacks continue to increase. Learn why it's important to secure your company's ERP software. Continue Reading
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News
24 Jul 2024
The data, networking and GenAI driving The Open golf championship
Computer Weekly goes behind the scenes at the 152nd Open golf tournament to find out how private 5G, data visualisation and deep learning tools are enhancing the ancient traditions of the sport Continue Reading
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News
24 Jul 2024
Qualtrics CEO: AI can make businesses more human
Qualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees Continue Reading
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Blog Post
24 Jul 2024
Snowflake goes massive on Meta LLM for open source inference difference
Snowflake says it will now host the Llama 3.1 collection of multilingual open source large language models (LLMs) in Snowflake Cortex AI for developers to build AI applications. The Data Cloud ... Continue Reading
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Blog Post
24 Jul 2024
CrowdStrike reveals Windows weakness
The bug that impacted 8.5m PCs last week was, says, CrowdStrike due to an update it refers to as “Rapid Response Content”, which is delivered as a “template instance”. This is data stored in a ... Continue Reading
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News
24 Jul 2024
CrowdStrike chaos: Enterprises urged to take protective action in wake of botched software update
Enterprises that emerged unscathed from the roll-out of the botched CrowdStrike software update are being urged to view it as a wake-up call rather than a lucky escape Continue Reading
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Definition
23 Jul 2024
What is computer-aided software engineering (CASE)?
Computer-aided software engineering (CASE) describes a broad set of labor-saving tools and methods used in software development and business process modeling. Continue Reading
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News
23 Jul 2024
Innovations to power secure-by-design development
Secure Code Warrior unveils technology designed to help CISOs and AppSec teams ensure their projects remain safe and free of coding errors and vulnerabilities – a big issue following the CrowdStrike incident Continue Reading
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News
23 Jul 2024
Former minister felt she was fighting department over Post Office controversy
Former government minister was fighting with Shareholder Executive officials as she probed for information following allegations brought to her by MPs Continue Reading
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Feature
23 Jul 2024
Hybrid multicloud storage: Pros, cons and key workloads
We look at hybrid multicloud storage, making the best of on-premise and multiple cloud application locations, its key benefits, some pitfalls and the technologies to build it with Continue Reading
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News
23 Jul 2024
Why did CrowdStrike cause the Windows Blue Screen?
The ‘blue screen of death’ signals a catastrophic Windows failure, which is exactly what many people faced on 19 July 2024 – but why did it happen? Continue Reading
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News
23 Jul 2024
Digital Catapult confirms participants for AI-focused startup accelerator for the creative industry
Digital Catapult is offering each participant in its latest accelerator programme access to £50,000 in funding so they can use their AI prowess to revamp how the creative industry and economy works Continue Reading
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Blog Post
23 Jul 2024
Cohesity CTO: Turning 'backup into heads-up' through generative AI
The Computer Weekly Developer Network sat down this month with Mark Molyneux, EMEA CTO at Cohesity to examine the methodologies, principles and practices that underpin a more proactive ... Continue Reading
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News
23 Jul 2024
Huawei Cloud doubled its Singapore business in 2023
Huawei Cloud grew its Singapore business by over 100% last year, with customers such as Ninja Van leveraging its services to run key workloads Continue Reading
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23 Jul 2024
The pros and cons of open models
Joëlle Pineau, Meta’s vice-president of AI research, talks about publicly released research and models, and the role of closed AI models. Continue Reading
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23 Jul 2024
Wimbledon serves fans a GenAI experience
We go behind the scenes at Wimbledon to see how tennis fans are benefiting from the latest developments in artificial intelligence, with content such as automatically generated summaries and highlights. Continue Reading
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E-Zine
23 Jul 2024
Serving up a GenAI experience at Wimbledon
In this week’s Computer Weekly, we go behind the scenes at Wimbledon to find out how technology is improving the tennis experience for fans. We talk to Meta’s AI research chief about the challenges and opportunities of large language models. And we find out why cloud databases are becoming increasingly popular. Read the issue now. Continue Reading
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Feature
22 Jul 2024
8 ERP security best practices to implement now
As supply chain attacks continue, ERP security is more important than ever. Learn some best practices to get started protecting your software's valuable information. Continue Reading
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News
22 Jul 2024
Interview: Embedding better accessibility in software and websites
We speak to a CIO who relies on a screen reader to do his job and find out how accessibility technology has evolved Continue Reading
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Definition
22 Jul 2024
What is an abandoned call?
An abandoned call is a call or other type of contact initiated to a call center or contact center that is ended before any conversation occurs. Continue Reading
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News
22 Jul 2024
CrowdStrike chaos shows risks of concentrated ‘big IT’
The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous Continue Reading
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News
22 Jul 2024
How Co-op is preparing for the move off SAP ECC
With end of support in 2027, Co-op has deployed its SAP ECC systems onto Rise, as a step to S/4Hana migration Continue Reading
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Feature
22 Jul 2024
The sky’s the limit with the two sides of AI and networking
Generative AI is a hyped topic in virtually all industries. But within the realms of infrastructure management, there are two aspects to consider: AI for networking, and networking for AI Continue Reading
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News
22 Jul 2024
Ed Davey and Jo Swinson ‘handled’ by civil servants in Post Office cover-up, says Sir Alan Bates
Evidence in public inquiry revealed how ministers in charge of Post Office were left in the dark at a time when campaigners, MPs and journalists were looking for answers Continue Reading
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Feature
22 Jul 2024
Riding the cloud database wave
There is set to be a surge in demand for cloud databases, driven by new use cases and greater decentralised IT spending Continue Reading
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Opinion
22 Jul 2024
Fundamental guardrails to address AI risk and value
Leveraging existing governance approaches and current success will make AI governance less daunting while supporting business goals Continue Reading
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News
19 Jul 2024
Global Microsoft outage hits NHS GP IT system
The Emis Web IT system used by more than half of GP practices in the UK is down, following the worldwide Microsoft outage Continue Reading
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Opinion
19 Jul 2024
What happens when the IT infrastructure is too big to fail?
Today’s global outage of Microsoft is rapidly sending shockwaves across all sectors, demonstrating the risk of having a single point of failure Continue Reading
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Feature
19 Jul 2024
Interview: Nvidia on AI workload demands and storage performance
We talk to Charlie Boyle of Nvidia about AI impacts on storage I/O, key performance metrics for storage for AI, and storage attributes required across differing AI workloads Continue Reading
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News
19 Jul 2024
Derby City Council eyes £12.25m annual savings with AI and chatbot deployments
East Midlands-based council has identified 261 tasks where officials believe AI can make improvements and efficiencies to the way it works Continue Reading
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News
19 Jul 2024
CrowdStrike security update fails Windows PCs globally
An update to the security firm’s Falcon service has led to many Windows users being unable to work this morning. Microsoft 365 is also affected Continue Reading
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News
19 Jul 2024
LG integrates artificial intelligence into smart factory services
After officially entering the market earlier this year, LG advances smart factory services business by integrating manufacturing data and assets with artificial intelligence and digital transformation Continue Reading
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Definition
19 Jul 2024
What is an inbound call?
An inbound call is typically initiated by a customer to a call center or contact center. Continue Reading
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News
18 Jul 2024
DBS rolls out GenAI assistant for customer service teams
The CSO Assistant was built entirely in-house and uses a large language model tailored to local languages Continue Reading
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Tip
18 Jul 2024
Top 10 professional development platforms
Professional development platforms' offerings range from courses taught by well-known figures in their field to classes in which employees teach each other. Learn more. Continue Reading
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Tip
18 Jul 2024
How to plan a Windows 11 upgrade project
The process of an upgrade to Windows 11 -- or any new desktop OS -- is a massive undertaking. IT professionals must plan out each phase carefully and test the system thoroughly. Continue Reading
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18 Jul 2024
Austrian AI: from academia to commercial success and beyond
Austria has established itself as a European frontrunner when it comes to artificial intelligence exploration and, importantly, deployment. Continue Reading
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E-Zine
18 Jul 2024
CW EMEA: Keeping across the rules
This issue includes all you need to know about the EU’s artificial intelligence regulations, plus an in-depth look at Saudi Arabia’s ambitious smart city project. Continue Reading
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Definition
18 Jul 2024
What is Infor?
Infor is a New York-based vendor of ERP and other enterprise business software. Continue Reading