Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
27 Dec 2024
Navigating the practicalities of AI regulation and legislation
What CIOs need to know about the global patchwork of existing and upcoming laws governing AI – and what CIOs need to be doing about them Continue Reading
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News
27 Dec 2024
Top 10 ANZ stories of 2024
The 2024 tech landscape in Australia and New Zealand was dotted with developments spanning cloud migrations and AI adoption to heightened data security and real-time data streaming Continue Reading
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Opinion
22 Oct 2024
ERP horror stories and how to get back on track
Organisations need to make sure their technology partners really understand their business to avoid ERP failures Continue Reading
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Feature
22 Oct 2024
How data analytics could improve sustainability
Organizational leaders can't just assess sustainability efforts by feel. Instead, using data and analysis is key. So why aren't more organizations using these? Continue Reading
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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22 Oct 2024
Government backs Danish version of ChatGPT
Danish language version of ChatGPT to be developed in a project led by the country’s Chamber of Commerce Continue Reading
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News
22 Oct 2024
Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal
The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change Continue Reading
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Definition
22 Oct 2024
What is C (programming language)?
The C programming language is a procedural and general-purpose language that provides low-level access to system memory. Continue Reading
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News
22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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News
22 Oct 2024
Former Post Office IT boss alleged to have misrepresented alternative to in-house build
Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon Continue Reading
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E-Zine
22 Oct 2024
Delivering Olympic IT
In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading
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Definition
22 Oct 2024
What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process. Continue Reading
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Tutorial
21 Oct 2024
Get started with the Kopia backup tool
Backup applications have evolved for increased speed, flexibility and new storage locations. Open source tool Kopia is one option backup admins might consider. Continue Reading
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News
21 Oct 2024
Labour signs up to five years of Microsoft AI
The UK government has signed a deal with Microsoft to reduce the cost of running public sector services using the supplier’s cloud and artificial intelligence technologies Continue Reading
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News
21 Oct 2024
Post Office worker who allegedly told staff to destroy evidence could return, as police investigate
Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation Continue Reading
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News
21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading
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Definition
21 Oct 2024
What is Salesforce Wave Analytics (Salesforce CRM Analytics)?
Salesforce Wave Analytics, now known as CRM Analytics, is a business intelligence (BI) and analytics platform from Salesforce that provides native analytics, visual insights and predictions powered by artificial intelligence (AI) for Salesforce CRM to help businesses make better, data-driven decisions. Continue Reading
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News
21 Oct 2024
Can AI be secure? Experts discuss emerging threats and AI safety
International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence Continue Reading
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News
21 Oct 2024
Review of late evidence doesn’t change Post Office Capture system report
Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed Continue Reading
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Feature
21 Oct 2024
Forrester: Tips for choosing a UCaaS provider
Forrester analysts assess the various options and licensing arrangements available for unified comms-as-a-service offerings Continue Reading
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Tip
21 Oct 2024
6 disaster recovery site requirements for businesses
Building a disaster recovery site provides organizations with a high degree of control over the facility. It also makes them responsible for several critical requirements. Continue Reading
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Definition
18 Oct 2024
What is SAP Project System (SAP PS)?
SAP Project System is a module in the SAP ERP system that enables tightly controlled project management from planning to completion. Continue Reading
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Definition
18 Oct 2024
What is Agile software development?
Agile is a type of software development methodology that anticipates the need for flexibility and applies a level of pragmatism to the delivery of the finished product. Continue Reading
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Tip
18 Oct 2024
6 use cases for big data in manufacturing
Manufacturing big data use cases are demand forecasting, supply chain optimization, quality control, production line improvement, customer data analysis and pricing optimization. Continue Reading
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Definition
18 Oct 2024
What is SAP Production Planning?
SAP Production Planning (SAP PP) is the component of ERP Central Component (SAP ECC) that helps businesses plan the manufacturing, sale and distribution of goods. Continue Reading
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Feature
18 Oct 2024
7 benefits of video marketing
Video marketing can help organizations engage audiences on an emotional level. Key benefits include building trust, enhancing SEO and improving the sales process. Continue Reading
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News
18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading
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News
18 Oct 2024
Poor communication is biggest hurdle to business collaboration
Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication Continue Reading
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Tip
17 Oct 2024
Learn how manufacturing data is collected
Collecting manufacturing data via IoT sensors, RFID tags or AI can point to bottlenecks, potential cost reductions and more. Learn about the top 6 data collection technologies. Continue Reading
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News
17 Oct 2024
Met Police investigating senior Post Office worker over evidence destruction allegation
Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence Continue Reading
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Definition
17 Oct 2024
What is real-time business intelligence (RTBI)?
Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading
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Definition
17 Oct 2024
What is SAP Basis?
SAP Basis is the technical foundation that enables SAP applications to function. Continue Reading
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Feature
17 Oct 2024
What are tensor processing units and what is their role in AI?
We look at Google’s TPUs – tensor processing units – and ask what makes them different to CPUs, GPUs and DPUs, as well as how you can take advantage of them in AI processing Continue Reading
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Definition
17 Oct 2024
What is image metadata and how is it used?
Image metadata is text information pertaining to an image file that is embedded into the file or saved to a separate file that is associated with the image file. Continue Reading
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News
17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading
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News
17 Oct 2024
Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025
Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action Continue Reading
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Opinion
17 Oct 2024
Preparing for disruptions to enterprise application ecosystems
From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading
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Definition
16 Oct 2024
What is Salesforce Marketing Cloud?
Salesforce Marketing Cloud is a customer relationship management (CRM) and digital marketing platform that enables marketers to generate better marketing outcomes and ROI. Continue Reading
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Definition
16 Oct 2024
What is monolithic architecture in software?
Monolithic architecture is the traditional unified model for the design of a software program. Continue Reading
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News
16 Oct 2024
Half of business IT deemed outdated
Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient Continue Reading
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News
16 Oct 2024
SUSE sees growth in multi-Linux support and containers
SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence Continue Reading
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News
16 Oct 2024
Google Cloud Summit: Unifying data, data residency and agent-driven AI
Google Cloud’s London summit underpinned a focus on artificial intelligence with some significant infrastructure updates Continue Reading
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News
16 Oct 2024
Applying IT observability to deliver business metrics
The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading
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News
16 Oct 2024
Former police officer heading Post Office operations did nothing to help innocent subpostmasters
Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions Continue Reading
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Definition
15 Oct 2024
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to provide service and support to their business customers. Continue Reading
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Definition
15 Oct 2024
What is IoT Cloud (Salesforce IoT Cloud)?
IoT Cloud is a Salesforce platform designed to store and process internet of things (IoT) data. Continue Reading
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Blog Post
15 Oct 2024
IFS Unleashed 2024 - day #1: Industrial AI for assets, workflows, people & services
IFS CEO Mark Moffat kicked off IFS Unleashed 2024 in Orlando this week with a promise to explain how his firm is bringing ‘IFS Industrial AI’ to assets, workflows, people & services. “We’re not ... Continue Reading
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News
15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading
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News
15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading
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News
15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading
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News
15 Oct 2024
Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager
Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level Continue Reading
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News
15 Oct 2024
Google launches Parallelstore file storage at cloud AI training
Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud Continue Reading
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15 Oct 2024
CX+EX=BG, with added AI: A winning formula for customer experience
Guaranteeing customer experiences of the highest level possible is one of the cornerstones of the modern business. Is there a magic formula? It could well be a combination of artificial intelligence and pixie dust Continue Reading
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15 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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E-Zine
15 Oct 2024
A future of virtual collaboration
In this week’s Computer Weekly, we examine how immersive technologies such as augmented and virtual reality are set to transform workplace collaboration. We look at how AI is helping to deliver improvements in customer experience. And we analyse the problems in the Post Office project to replace its troubled Horizon IT system. Read the issue now. Continue Reading
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Blog Post
14 Oct 2024
Sonar: AI-assisted code or not, developers must ‘start left’
This is a guest post for the Computer Weekly Developer Network written in full by Manish Kapur, senior director for product & Solutions at Sonar. Sonar specialises in AI-generated or written by ... Continue Reading
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Feature
14 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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News
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading
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Blog Post
13 Oct 2024
What to expect from UiPath Forward & TechEd 2024
Enterprise automation and AI company UiPath takes its annual user symposium back to Las Vegas this month and we’ll be drilling into the news stream to work out the next phase in accelerated ... Continue Reading
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Blog Post
12 Oct 2024
Red Hat eyes smarter cloud-native AI ahead
Normally a more backroom, back-office, base layer, kernel-centric organisation in our eyes (if not in the view of 99.9% of software application development professionals), Red Hat has put an ... Continue Reading
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Definition
11 Oct 2024
What is Salesforce Customer Success Platform?
The Salesforce Customer Success Platform (CSP) is the official name of the Salesforce portfolio of products. Continue Reading
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Definition
11 Oct 2024
What is Salesforce Work.com?
Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety and well-being, and communicate with customers in an open, honest, trustworthy manner. Continue Reading
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Definition
11 Oct 2024
What is the Salesforce Service Console?
The Salesforce Service Console is the centralized interface in Salesforce Service Cloud, an application devoted to customer service, support and customer experience. Continue Reading
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News
11 Oct 2024
Post Office believes it took £36m from subpostmasters with unexplained losses
The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself Continue Reading
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Feature
11 Oct 2024
Global file systems: A single view of on-premise and cloud data
Global file systems aggregate data into a single hybrid cloud from multiple locations using object storage with access that satisfies traditional application needs, like file locking Continue Reading
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Feature
11 Oct 2024
Azure storage: Key options in Microsoft cloud storage
We survey the key cloud storage options available from Microsoft Azure, which include Files, Blob, Elastic SAN, Managed Disk and NetApp files, for a range of use cases Continue Reading
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Definition
11 Oct 2024
What is black box testing?
Black box testing assesses a system solely from the outside, without the operator or tester knowing what's happening within the system to generate responses to test actions. Continue Reading
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News
11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative Continue Reading
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News
11 Oct 2024
Utelogy expands hybrid workforce tech integration with Logitech
Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices Continue Reading
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Blog Post
11 Oct 2024
Trusting the Cybercab with software quality
“We expect software to work perfectly,” the CEO of Dyntatrace, Rick McConnell proclaimed at the opening of the company’s European Innovate event in Amsterdam. This should not be an aspiration, but ... Continue Reading
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Definition
10 Oct 2024
What is a third-party cookie?
A third-party cookie is a cookie that's placed on a user's device -- computer, cellphone or tablet -- by a website from a domain other than the one the user is visiting. Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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News
10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing Continue Reading
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Definition
10 Oct 2024
What is Salesforce Journey Builder?
Salesforce Journey Builder is a campaign planning tool in Salesforce Marketing Cloud to build personalized customer journeys and deliver unique campaigns and content that enhance customer experiences and secure their loyalty. Continue Reading
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Definition
10 Oct 2024
What is search engine optimization (SEO)?
Search engine optimization is the science of improving a website to increase its visibility on search engine results pages (SERPs) when people search for products or services. Continue Reading
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Tip
09 Oct 2024
4 use cases for AI in employee onboarding
Use cases for AI in employee onboarding are new hire setup, automated reminders, employee performance summaries and onboarding summaries. Learn more about how to use the tech. Continue Reading
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News
09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform Continue Reading
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News
09 Oct 2024
Under-fire Nick Read was unprepared for Post Office challenge
Post Office boss Nick Read was not prepared for the task ahead of him when he joined the organisation as CEO in 2019 Continue Reading
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News
09 Oct 2024
Five zero-days to be fixed on October Patch Tuesday
Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform Continue Reading
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News
09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region Continue Reading
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News
08 Oct 2024
Foxconn and Nvidia to build Taiwan’s fastest supercomputer
The supercomputer, powered by Nvidia’s Blackwell architecture, will drive breakthroughs in cancer research, large language models and smart city initiatives Continue Reading
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News
08 Oct 2024
Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry
Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project Continue Reading
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News
08 Oct 2024
How AI is permeating enterprise IT
The industry is ramping up efforts to help enterprise IT deliver artificial intelligence-based business applications Continue Reading
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News
08 Oct 2024
Google to appeal Play Store ruling
Google’s ongoing fight with Epic Games is game-over, after a judge ruled in favour of the developer to open up access to Android apps Continue Reading
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News
08 Oct 2024
Can the Post Office project to replace Horizon be rescued?
Evidence from the Post Office public inquiry shows huge problems with the critical project to replace the troubled Horizon IT system – after two government-mandated reviews, is there any sign it can succeed? Continue Reading
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E-Zine
08 Oct 2024
Digital government on a budget
In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading
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News
08 Oct 2024
HMS Networks boosts ICT standing with Peak-System acquisition
Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms Continue Reading
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News
07 Oct 2024
Labour sets up new office to coordinate tech innovation regulations
The newly formed Regulatory Innovation Office has been set up to ensure existing regulations do not become barriers to emerging tech innovations Continue Reading
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07 Oct 2024
AI disempowers logistics workers while intensifying their work
Conversations on AI have revolved around claims about productivity gains or job losses, but less attention is paid to how it is negatively affecting low-paid workers. Continue Reading
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07 Oct 2024
Government digital transformation will be challenged by the new era of austerity
Industry leaders discuss how Labour’s ‘mission-driven’ policy approach can drive transformation in a time when austerity is looming. Continue Reading
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News
07 Oct 2024
Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry
Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer Continue Reading
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Feature
07 Oct 2024
Why responsible AI is a business imperative
Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading
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News
06 Oct 2024
Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter
A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership Continue Reading
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News
04 Oct 2024
Cups Linux printing bugs open door to DDoS attacks, says Akamai
The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai Continue Reading
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News
04 Oct 2024
Post Office recruiting tech-savvy board member amid unravelling IT disaster
Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director Continue Reading
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Blog Post
04 Oct 2024
Green coding - Nutanix report: Energy efficient datacentres could save billions
The green coding imperative is real and it stems from the ground up (i.e. the command line) and from the cloud down. As we continue to pursue initiatives in this space, it’s worth reflecting upon ... Continue Reading
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News
04 Oct 2024
Late evidence in Post Office Capture investigation could not be reviewed
Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software Continue Reading
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News
04 Oct 2024
Data and technology key to the future of the subsurface, report says
The report highlights the important role of the subsurface, but lack of accessible data and the likely need for new policy and regulation on the use of new technologies are barriers to future sustainable and efficient use Continue Reading
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Blog Post
04 Oct 2024
OpenStack Dalmatian knocks spots off AI workload doghouse
As the world of enterprise open source solidifies, an increasing number of developments are being laid down to take open platform technologies into more expansive mission-critical and quite frankly ... Continue Reading
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News
04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model Continue Reading
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Feature
03 Oct 2024
How digital twins can help support sustainability
Digital twin technology shows promise as a sustainability tool-- but it's no panacea. Continue Reading
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News
03 Oct 2024
Local councils need ‘better support’ to buy AI responsibly
The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading