Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
04 Nov 2024
Coffee badging explained: Why businesses are cracking down
Companies are enforcing return-to-office mandates, and employees aren't thrilled. Boosting morale with perks and flexibility can ease the transition. Continue Reading
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News
04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures Continue Reading
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Feature
14 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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News
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading
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Blog Post
13 Oct 2024
What to expect from UiPath Forward & TechEd 2024
Enterprise automation and AI company UiPath takes its annual user symposium back to Las Vegas this month and we’ll be drilling into the news stream to work out the next phase in accelerated ... Continue Reading
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Blog Post
12 Oct 2024
Red Hat eyes smarter cloud-native AI ahead
Normally a more backroom, back-office, base layer, kernel-centric organisation in our eyes (if not in the view of 99.9% of software application development professionals), Red Hat has put an ... Continue Reading
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Definition
11 Oct 2024
What is Salesforce Customer Success Platform?
The Salesforce Customer Success Platform (CSP) is the official name of the Salesforce portfolio of products. Continue Reading
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Definition
11 Oct 2024
What is Salesforce Work.com?
Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety and well-being, and communicate with customers in an open, honest, trustworthy manner. Continue Reading
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Definition
11 Oct 2024
What is the Salesforce Service Console?
The Salesforce Service Console is the centralized interface in Salesforce Service Cloud, an application devoted to customer service, support and customer experience. Continue Reading
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News
11 Oct 2024
Post Office believes it took £36m from subpostmasters with unexplained losses
The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself Continue Reading
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Feature
11 Oct 2024
Global file systems: A single view of on-premise and cloud data
Global file systems aggregate data into a single hybrid cloud from multiple locations using object storage with access that satisfies traditional application needs, like file locking Continue Reading
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Feature
11 Oct 2024
Azure storage: Key options in Microsoft cloud storage
We survey the key cloud storage options available from Microsoft Azure, which include Files, Blob, Elastic SAN, Managed Disk and NetApp files, for a range of use cases Continue Reading
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Definition
11 Oct 2024
What is black box testing?
Black box testing assesses a system solely from the outside, without the operator or tester knowing what's happening within the system to generate responses to test actions. Continue Reading
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News
11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative Continue Reading
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News
11 Oct 2024
Utelogy expands hybrid workforce tech integration with Logitech
Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices Continue Reading
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Blog Post
11 Oct 2024
Trusting the Cybercab with software quality
“We expect software to work perfectly,” the CEO of Dyntatrace, Rick McConnell proclaimed at the opening of the company’s European Innovate event in Amsterdam. This should not be an aspiration, but ... Continue Reading
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Definition
10 Oct 2024
What is a third-party cookie?
A third-party cookie is a cookie that's placed on a user's device -- computer, cellphone or tablet -- by a website from a domain other than the one the user is visiting. Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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News
10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing Continue Reading
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Definition
10 Oct 2024
What is Salesforce Journey Builder?
Salesforce Journey Builder is a campaign planning tool in Salesforce Marketing Cloud to build personalized customer journeys and deliver unique campaigns and content that enhance customer experiences and secure their loyalty. Continue Reading
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Definition
10 Oct 2024
What is search engine optimization (SEO)?
Search engine optimization is the science of improving a website to increase its visibility on search engine results pages (SERPs) when people search for products or services. Continue Reading
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Tip
09 Oct 2024
4 use cases for AI in employee onboarding
Use cases for AI in employee onboarding are new hire setup, automated reminders, employee performance summaries and onboarding summaries. Learn more about how to use the tech. Continue Reading
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News
09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform Continue Reading
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News
09 Oct 2024
Under-fire Nick Read was unprepared for Post Office challenge
Post Office boss Nick Read was not prepared for the task ahead of him when he joined the organisation as CEO in 2019 Continue Reading
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News
09 Oct 2024
Five zero-days to be fixed on October Patch Tuesday
Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform Continue Reading
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News
09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region Continue Reading
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News
08 Oct 2024
Foxconn and Nvidia to build Taiwan’s fastest supercomputer
The supercomputer, powered by Nvidia’s Blackwell architecture, will drive breakthroughs in cancer research, large language models and smart city initiatives Continue Reading
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News
08 Oct 2024
Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry
Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project Continue Reading
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News
08 Oct 2024
How AI is permeating enterprise IT
The industry is ramping up efforts to help enterprise IT deliver artificial intelligence-based business applications Continue Reading
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News
08 Oct 2024
Google to appeal Play Store ruling
Google’s ongoing fight with Epic Games is game-over, after a judge ruled in favour of the developer to open up access to Android apps Continue Reading
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News
08 Oct 2024
Can the Post Office project to replace Horizon be rescued?
Evidence from the Post Office public inquiry shows huge problems with the critical project to replace the troubled Horizon IT system – after two government-mandated reviews, is there any sign it can succeed? Continue Reading
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E-Zine
08 Oct 2024
Digital government on a budget
In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading
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News
08 Oct 2024
HMS Networks boosts ICT standing with Peak-System acquisition
Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms Continue Reading
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News
07 Oct 2024
Labour sets up new office to coordinate tech innovation regulations
The newly formed Regulatory Innovation Office has been set up to ensure existing regulations do not become barriers to emerging tech innovations Continue Reading
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07 Oct 2024
AI disempowers logistics workers while intensifying their work
Conversations on AI have revolved around claims about productivity gains or job losses, but less attention is paid to how it is negatively affecting low-paid workers. Continue Reading
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07 Oct 2024
Government digital transformation will be challenged by the new era of austerity
Industry leaders discuss how Labour’s ‘mission-driven’ policy approach can drive transformation in a time when austerity is looming. Continue Reading
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News
07 Oct 2024
Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry
Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer Continue Reading
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Feature
07 Oct 2024
Why responsible AI is a business imperative
Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading
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News
06 Oct 2024
Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter
A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership Continue Reading
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News
04 Oct 2024
Cups Linux printing bugs open door to DDoS attacks, says Akamai
The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai Continue Reading
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News
04 Oct 2024
Post Office recruiting tech-savvy board member amid unravelling IT disaster
Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director Continue Reading
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Blog Post
04 Oct 2024
Green coding - Nutanix report: Energy efficient datacentres could save billions
The green coding imperative is real and it stems from the ground up (i.e. the command line) and from the cloud down. As we continue to pursue initiatives in this space, it’s worth reflecting upon ... Continue Reading
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News
04 Oct 2024
Late evidence in Post Office Capture investigation could not be reviewed
Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software Continue Reading
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News
04 Oct 2024
Data and technology key to the future of the subsurface, report says
The report highlights the important role of the subsurface, but lack of accessible data and the likely need for new policy and regulation on the use of new technologies are barriers to future sustainable and efficient use Continue Reading
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Blog Post
04 Oct 2024
OpenStack Dalmatian knocks spots off AI workload doghouse
As the world of enterprise open source solidifies, an increasing number of developments are being laid down to take open platform technologies into more expansive mission-critical and quite frankly ... Continue Reading
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News
04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model Continue Reading
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Feature
03 Oct 2024
How digital twins can help support sustainability
Digital twin technology shows promise as a sustainability tool-- but it's no panacea. Continue Reading
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News
03 Oct 2024
Local councils need ‘better support’ to buy AI responsibly
The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading
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News
03 Oct 2024
Post Office and Fujitsu: from blood brothers to bad blood
Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu Continue Reading
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News
03 Oct 2024
Nutanix courts VMware customers in APAC amid Broadcom concerns
Nutanix is driving double-digit growth across the region by capitalising on the evolving cloud landscape with its hybrid cloud and artificial intelligence offerings, as well as anxieties about the future direction of VMware under Broadcom’s ownership Continue Reading
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Tip
02 Oct 2024
4 open source emergency management tools for DR teams
Emergency management can be a hectic and expensive process. Open source tools can help keep costs down and pool information from a wide array of resources. Continue Reading
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News
02 Oct 2024
Amazon Mechanical Turk workers suspended without explanation
A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay Continue Reading
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News
02 Oct 2024
GenAI edges closer to enterprise maturity
While many organisations are piloting generative AI applications, few have mature production roll-outs, according to a survey of Computer Weekly readers worldwide Continue Reading
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News
02 Oct 2024
Tyne and Wear Fire and Rescue Service upgrades control room communications
Motorola cloud-based solution aims to allow fire and rescue service to respond more effectively by integrating comms into one secure platform and collaborate ‘seamlessly’ with other emergency services Continue Reading
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Blog Post
02 Oct 2024
Perforce Hadoop computes astute cloud route regroup for big data
The best run DevOps teams in the world choose Perforce, that’s the claim from Perforce. The company makes this claim on the back of product releases that it says help teams achieve speed, quality, ... Continue Reading
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News
02 Oct 2024
Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash
Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches Continue Reading
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News
02 Oct 2024
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products Continue Reading
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News
02 Oct 2024
‘Shocked’ MoneyGram hits back at Post Office
Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract Continue Reading
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News
01 Oct 2024
APAC organisations embrace generative AI
Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading
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Definition
01 Oct 2024
What is customer intelligence (CI) and how does it help business?
Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources to gain insights about customer needs, motivations and behaviors. Continue Reading
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Definition
01 Oct 2024
What is Epicor Software Corp.?
Epicor Software Corp. is a global business software vendor that sells enterprise resource planning (ERP) and other software to small and medium-sized businesses (SMBs) and large enterprises. Continue Reading
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Opinion
01 Oct 2024
How to make the CMO your best friend
Chief marketing officers are more reliant than ever on their CIO colleagues - but it's a relationship that can, and should, work to their mutual benefit Continue Reading
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News
01 Oct 2024
Businesses are getting some value from AI, but struggling to scale
Survey from KPMG reveals IT leaders struggling to keep up with the pace of technology innovation Continue Reading
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News
01 Oct 2024
BT readies customers for Global Fabric infrastructure
Telco announces live testing of AI-ready network-as-a-service platform with global points of presence now installed in over 45 of the world’s major cloud datacentres Continue Reading
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News
01 Oct 2024
Open source is not a trust issue, it’s an innovation issue
Businesses are seeing greater value from open source software, such as greater levels of productivity and reduced operational costs Continue Reading
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Blog Post
01 Oct 2024
Neo4j on ISO GQL: A defining moment in the history of database innovation
This is a guest post for the Computer Weekly Developer Network written by Philip Rathle in his role as chief technology officer at Neo4j. Neo4J offers developer services to power applications with ... Continue Reading
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E-Zine
01 Oct 2024
AI advances in cancer care
In this week’s Computer Weekly, medtech startups are showing how AI can offer dramatic advances in cancer care – we talk to one such firm to find out more. Every CIO is used to delivering rapid response times for users, but not many target latency of eight nanoseconds – we find out how it’s done. And we examine the latest trends on datacentre cooling in the light of advances in energy efficiency. Read the issue now. Continue Reading
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Definition
01 Oct 2024
What are ModelOps (model operations) analytics models?
ModelOps (model operations) is a holistic approach to building analytics models that can quickly progress from the lab to production. Continue Reading
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News
30 Sep 2024
Google invests $1bn in Thailand’s cloud future
The five-year investment will bolster Thailand’s digital economy, create more than 10,000 jobs each year and support the country’s cloud-first policy Continue Reading
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Tip
30 Sep 2024
6 open source data recovery software options to consider
Data loss can plague just about every organization, and costs of recovery can add up. Open source software tools provide a reliable, cost-effective recovery option. Continue Reading
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Opinion
30 Sep 2024
The cyber industry needs to accept it can't eliminate risk
The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading
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News
30 Sep 2024
Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses
An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal Continue Reading
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30 Sep 2024
Medtech startup brings Oracle AI to bear on cancer treatment research
We find out how Oracle Cloud Infrastructure and its cutting-edge artificial intelligence features are bringing benefits to cancer care by helping doctors identify better treatment options. Continue Reading
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News
30 Sep 2024
Nokia Bell Labs and e& forge AI use case R&D collaboration
Renowned comms research facility teams with leading MENA telecoms operator to innovate for strategic industrial sectors, developing artificial intelligence-based use cases for strategic industrial sectors Continue Reading
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Definition
27 Sep 2024
What is Jenkins and how does it work?
Jenkins is an open source continuous integration/continuous delivery and deployment (CI/CD) automation software DevOps tool written in the Java programming language. Continue Reading
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News
27 Sep 2024
Digital customer experience critical for manufacturing, construction
Study finds desire to improve operational efficiency, digital transformation, changing customer expectations and competitive pressures driving a shift towards an enhanced digital customer experience in key industrial sectors Continue Reading
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News
27 Sep 2024
Printing vulnerability affecting Linux distros raises alarm
Security pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch Continue Reading
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Definition
27 Sep 2024
What is CPQ software (configure price quote software)?
CPQ (configure, price, quote) is programming that helps sales representatives and self-service customers quickly generate accurate quotes for configurable products and services. Continue Reading
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News
27 Sep 2024
How UEM Sunrise is driving transformation with Salesforce and AI
Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading
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News
27 Sep 2024
More parallels between Post Office Capture and Horizon scandal revealed
Post Office dramatically increased the number of investigations into subpostmasters after Capture Software was introduced Continue Reading
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News
26 Sep 2024
Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told
Continued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years Continue Reading
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News
26 Sep 2024
Auckland museum enhances digitisation efforts with storage upgrade
A major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI Continue Reading
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Opinion
26 Sep 2024
How data literacy for all can accelerate the UK’s tech revolution
The ODI’s director of global policy and corporate affairs attends the Labour Conference and concludes that upskilling people in data and digital can deliver economic growth and prosperous communities Continue Reading
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News
25 Sep 2024
CrowdStrike apologises to US government for global mega-outage
CrowdStrike executive Adam Meyers appears before a US government committee to explain the series of errors that led directly to one of the biggest IT outages in history Continue Reading
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Feature
25 Sep 2024
Does influencer marketing work?
The quick answer is yes. Influencer marketing can help brands increase engagement and sales. Yet, it only works if marketers give influencers creative control. Continue Reading
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Definition
25 Sep 2024
What is a decision support system (DSS)?
A decision support system (DSS) is a computer program used to improve a company's decision-making capabilities. Continue Reading
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News
25 Sep 2024
Zoom enriches enterprise solutions offer
Communications and collaboration leader Zoom unveils new suite of business offerings to boost efficiency, reliability, security and compliance for enterprise organisations Continue Reading
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Definition
24 Sep 2024
What is a customer effort score (CES)?
Customer effort score (CES) is a system for evaluating how much effort is required on the part of a customer to achieve satisfaction in their experience with a company. Continue Reading
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Definition
24 Sep 2024
What is Microsoft SharePoint and its important features?
Microsoft SharePoint is a document management and collaboration platform that helps organizations oversee, control and work with archives, documents, reports and other content that is vital to their business processes. Continue Reading
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Blog Post
24 Sep 2024
NetApp Insight 2024 - Live show report: day zero
Intelligent data infrastructure company NetApp staged its annual user, practitioner & partner conference this week in Las Vegas. Attending a “day zero” pre-event session of briefings before ... Continue Reading
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News
24 Sep 2024
Post Office IT department’s focus on chasing a discount meant botched procurement
Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount Continue Reading
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News
24 Sep 2024
HPE enriches AI capabilities of Aruba Networking Central
Leading networking provider sees growth of customer base and data lake accelerate AI insights and improved network management, security, performance and visibility Continue Reading
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News
24 Sep 2024
NetApp maintains push to data management for AI
From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading
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News
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region Continue Reading
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Definition
23 Sep 2024
What is a sales funnel? Everything you need to know
A sales funnel, also called a 'purchase funnel,' is the visual representation of the customer journey, depicting the sales process from awareness to action. Continue Reading
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News
23 Sep 2024
Microsoft shares progress on Secure Future Initiative
Microsoft has published a progress report on its Secure Future Initiative, launched last year in the wake of multiple security incidents, and made a series of commitments to improve its internal cyber culture Continue Reading
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News
23 Sep 2024
Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs
Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering Continue Reading
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News
23 Sep 2024
Huawei: ‘6 As’ to pave the way for ‘all intelligence’ era
Comms tech giant unveils blueprint for AI-driven future improving smart enterprises, including adaptive user experiences and closed-loop autonomous operations for all business flows Continue Reading
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News
23 Sep 2024
Home Office eVisa scheme is ‘broken’, says Open Rights Group
Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading
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Opinion
23 Sep 2024
Gartner: Mitigating security threats in AI agents
Agents represent a step-change in the use of artificial intelligence in the enterprise - as attendees at Salesforce's annual conference saw first hand this month - but do not come without their risks Continue Reading
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Opinion
23 Sep 2024
Benioff’s Agentforce gambit might just work
At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading
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Opinion
23 Sep 2024
IT Sustainability Think Tank: Rethinking tech management for the AI future
The hype around AI is increasingly being matched with discussions about how the technology's adoption will affect the environment, so what can IT leaders do to ensure they keep the companies they work for on the forefront of innovation, without compromising the environment - or their firm's own corporate sustainability agenda? Continue Reading