Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
18 Jun 2024
Benelux specialised venture capital fund finds global deep tech investments
A venture capital fund in Belgium partners with tech research organisation in its search for investments Continue Reading
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News
11 Jun 2024
Cobol knowledge crisis threatens Dutch financial systems
Expertise in complex Cobol systems, critical to major financial institutions, is dwindling in The Netherlands, resulting in retired professionals returning work Continue Reading
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News
28 Jul 2023
ServiceNow Q2 2023: 23% year-on-year growth with GenAI to fore
ServiceNow has announced second-quarter 2023 revenue of $2.15bn, up 23% on the same quarter in 2022. The digital workflows automation supplier stressed GenAI developments and partnerships Continue Reading
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Tip
27 Jul 2023
Customer experience vs. customer service: How do they differ?
Customer experience and customer service are not the same, but they do have a shared goal: to ensure customers are satisfied and return for repeat business. Continue Reading
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Definition
27 Jul 2023
account-based experience (ABX)
Account-based experience (ABX) is a business-to-business (B2B) strategy in which the sales, marketing and customer success departments work together to provide accounts with a unified, personalized experience throughout the buyer journey. Continue Reading
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News
27 Jul 2023
European Commission starts investigation into Microsoft Teams bundling
The commission will investigate if the bundling of Microsoft’s collaboration software with its office productivity suite breaks competition rules Continue Reading
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News
27 Jul 2023
Post Office tried to convince independent IT witness that he was wrong about Horizon
‘Delusional’ Post Office tried to influence an expert witness and get him to change his view about IT evidence which was detrimental to its case against a subpostmaster Continue Reading
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News
27 Jul 2023
Meta results show impact of data fines and datacentre upgrade strategy
The owner of Facebook is battling with regulators over transferring EU data to the US. It is also seeing less improvements on CPUs Continue Reading
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Tip
26 Jul 2023
6 ways customer experience can increase sales
Organizations that offer a positive CX can boost customer loyalty, reduce churn and increase word-of-mouth advertising. Explore six important ways CX increases sales. Continue Reading
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News
26 Jul 2023
Inside Cloudera’s data platform strategy
Cloudera executives outline their business and technology strategy to help enterprises harness generative AI and other capabilities through its work in the open source community and other areas Continue Reading
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News
26 Jul 2023
Artificial intelligence puts Microsoft Azure in top gear
Microsoft’s latest quarterly earnings results show the company’s public cloud business was the largest contributor to revenue Continue Reading
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Definition
25 Jul 2023
customer journey map
A customer journey map is a visual representation of the stages a customer goes through when interacting with a company. Continue Reading
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News
25 Jul 2023
CCRC refers two more subpostmaster convictions for appeal
Two more subpostmaster convictions referred to appeal court by the Criminal Cases Review Commission Continue Reading
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Definition
25 Jul 2023
autofill
Autofill, also called autocomplete, is a software feature that automatically inserts previously entered personal information into web form fields for the user's convenience. Continue Reading
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Tip
24 Jul 2023
8 steps for an ERP post-implementation audit
A post-implementation audit can help determine if an ERP system is working well or not. Project leaders should consider these eight steps to ensure a successful audit. Continue Reading
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News
24 Jul 2023
CIO interview: Sean Green, University of East Anglia
In his role as director of digital and data at the University of East Anglia, Sean Green provides high-performance computing to researchers and manages the diverse needs of a campus with the characteristics of a small town, all while finding the time to study one of his passions Continue Reading
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News
24 Jul 2023
CunoFS brings Posix file access to S3 object storage capacity
Developed out of data compression tools for genomics, PetaGene gateways allow application servers Posix-based file access to the deep data stores of S3 object capacity Continue Reading
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Opinion
24 Jul 2023
Privacy and participation – technologies to open data for innovation
The Open Data Institute has launched Privacy Enhancing Technologies (PETs) and participatory data programmes. The ODI’s Calum Inverarity explains why they matter Continue Reading
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Blog Post
24 Jul 2023
CWDN series: Dev-eXperience – Cockroach Labs: Building for the 99% in day 2
This is a guest post for the Computer Weekly Developer Network written by Jordan Lewis in his capacity as senior director for cloud engineering at Cockroach Labs. Lewis writes in full as follows... ... Continue Reading
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Opinion
24 Jul 2023
Transforming the financial system's plumbing
Executive heading up the Bank of England’s core system replacement project says the financial services sector plumbing is getting the attention it deserves. Continue Reading
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News
24 Jul 2023
Bank of England’s project to replace ‘beating heart’ is foundation for continuous development
The Bank of England has reached a major milestone in its core system replacement programme, with next landmark in sight Continue Reading
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News
24 Jul 2023
Security AI and automation may reduce cost of data breaches
Organisations that go all in on security AI and automation tend to incur lower financial costs when they experience a data breach incident, according to an IBM report Continue Reading
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Podcast
24 Jul 2023
Podcast: Sizing data storage for AI/ML workloads
Artificial intelligence and machine learning workloads come with I/O profiles of different shapes and sizes. We talk to Curtis Anderson of Panasas about how best to procure and size storage for them Continue Reading
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Blog Post
24 Jul 2023
Yugabyte: Decoding the claim of PostgreSQL compatibility
This is a guest post for Computer Weekly Open Source Insider written in full by Karthik Ranganathan, co-founder and CTO, Yugabyte. Yugabyte is known for its distributed SQL database for what the ... Continue Reading
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Feature
24 Jul 2023
Generative AI: Automating storage and backup management
We look at how generative artificial intelligence is being deployed to automate monitoring of repetitive tasks and report on enterprise storage and backup, but also the limits to its implementation Continue Reading
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Feature
21 Jul 2023
HR software and strategies to combat staff attrition
While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading
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Opinion
21 Jul 2023
Hello ChatGPT, RIP software developer?
How generative AI will change the lives of software developers and the shape of the IT department Continue Reading
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Feature
21 Jul 2023
How to use generative AI for marketing
Organizations can use generative AI to write marketing content and analyze customer data quicker than a human. However, the tool requires basic prompt engineering skills. Continue Reading
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21 Jul 2023
How an ML engineer cut his teeth in AI
Machine learning engineer Saurabh Agarwal talks up his career journey in artificial intelligence and what it takes for one to succeed in the field Continue Reading
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News
21 Jul 2023
SAP’s Klein sees $1tn market for AI business software
Enterprise software company embeds AI across product portfolio to improve efficiency in business processes Continue Reading
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News
20 Jul 2023
More ASEAN IT pros staying in their jobs
Global economic uncertainty and staff retention efforts by employers are keeping the region’s IT professionals longer in their jobs Continue Reading
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Tip
20 Jul 2023
What makes a good learning management system?
HR leaders should ensure their new LMS includes certain features so it benefits employees, managers and HR staff. Learn what makes a good learning management system. Continue Reading
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News
20 Jul 2023
Online Safety Bill screening measures amount to ‘prior restraint’
The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression Continue Reading
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Definition
20 Jul 2023
Microsoft Exchange Server
Microsoft Exchange Server is Microsoft's email, calendaring, contact, scheduling and collaboration platform. Continue Reading
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Feature
20 Jul 2023
2 sustainable packaging benefits and 1 challenge to know
Learn how using sustainable packaging can benefit companies in various ways, including to improve brand image, as well as challenges of which supply chain leaders should be aware. Continue Reading
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News
20 Jul 2023
Interview: Richard Corbridge, CDIO, DWP
Only 13 weeks into his new role, the Department for Work and Pensions’ CDIO speaks to Computer Weekly about plans for artificial intelligence, data modernisation and how to complete a business plan in record time Continue Reading
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Blog Post
20 Jul 2023
Time to sound the alarm as AI hype catches fire
One of the most worrying things that’s coming out of recent research, both ours and other people’s, is just how wildly different attitudes to AI – and especially generative AI – can be between ... Continue Reading
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Blog Post
20 Jul 2023
Support for smaller businesses in AI revolution
Not a single day goes by without someone, somewhere talking about the pros or cons of artificial intelligence. Earlier this week, Microsoft CEO, Satya Nadella, took to the stage at the company’s ... Continue Reading
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Blog Post
20 Jul 2023
CWDN series: Dev-eXperience - Pipedrive: Tribes & missions breed growth & nourishment
This is a guest post for the Computer Weekly Developer Network written by Mikk Mangus in his capacity as engineering manager at Pipedrive - a company known for its sales and Customer Relationship ... Continue Reading
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News
19 Jul 2023
Australia’s IaaS market surges 37.1% in 2022
IaaS remains the engine of growth in the Australian IT market and is showing no signs of slowing down, according to Gartner Continue Reading
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Definition
19 Jul 2023
process manufacturing
Process manufacturing is a production method in which goods are created by combining supplies, ingredients or raw materials using a predetermined formula or recipe. Continue Reading
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Opinion
19 Jul 2023
We have lift off… The opportunities and risks of generative AI
How you can use AI to benefit your business while navigating the risks Continue Reading
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News
19 Jul 2023
Microsoft’s Nadella sees massive growth opportunity in AI
Microsoft CEO Satya Nadella uses his keynote at the company’s Inspire partner conference to discuss the economic potential of artificial intelligence Continue Reading
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News
19 Jul 2023
‘Significant gaps’ in UK AI regulation, says Ada Lovelace Institute
UK government’s plans to diffuse regulatory responsibility for AI among existing regulators will mean the tech is “only partially regulated”, while its data reforms will undercut already-limited existing protections, says Ada Lovelace Institute Continue Reading
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News
19 Jul 2023
Cyber criminal AI tool WormGPT produces ‘unsettling’ results
A newly discovered generative AI tool dubbed WormGPT is being sold to the cyber criminal underground via the dark web, and poses a significant danger, researchers warn Continue Reading
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News
19 Jul 2023
IT firms ramp up prices to drive post-pandemic revenue
The Organisation for Economic Co-operation and Development puts inflation at 6.5%. Some areas of IT spending have experienced double-digit growth Continue Reading
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Feature
19 Jul 2023
Backup in the age of cloud
The 3-2-1 backup strategy remains relevant in the age of cloud, giving rise to hybrid approaches that combine on-premise and cloud backups to minimise data loss, reduce downtime and improve redundancy Continue Reading
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Definition
18 Jul 2023
Resultant Set of Policy (RSoP)
Resultant Set of Policy (RSoP) refers to all the group policies applied to a user and computer. Continue Reading
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News
18 Jul 2023
Critical Adobe ColdFusion flaws chained in ongoing cyber attacks
Two vulnerabilities in Adobe ColdFusion have been chained by threat actors to target victim systems, apparently after one of them was accidentally disclosed Continue Reading
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E-Zine
18 Jul 2023
Computer Weekly: Soaring ahead with data at Rolls-Royce
In this week’s Computer Weekly, we find out how aerospace giant Rolls-Royce is using data science, machine learning and internet of things to improve its competitive advantage. We examine the benefits and best practices in software-defined storage. And we analyse calls for a review of laws around the use of computer evidence prompted by the Post Office IT scandal. Read the issue now. Continue Reading
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Definition
17 Jul 2023
platform economy
Platform economy is the tendency for commerce to increasingly move toward and favor digital platform business models. Continue Reading
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News
17 Jul 2023
Subpostmaster compensation deadline will be missed, warns public inquiry chair
Subpostmasters that successfully sued the Post Office and exposed the Horizon scandal are at the ‘back of the queue’ and won’t receive compensation by current deadline Continue Reading
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Definition
17 Jul 2023
Microsoft System Center
Microsoft System Center is a suite of software products designed to simplify the deployment, configuration and management of IT infrastructure and virtualized software-defined data centers. Continue Reading
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Opinion
17 Jul 2023
The essential role of PETs in unlocking the trillion dollar SaaS market
Ahead of the Eyes-Off Data Summit in Dublin, Jack Fitzsimons of Oblivious AI explains why so-called Privacy Enhancing Technologies or PETs may hold the key to unlocking the full potential of SaaS in the enterprise Continue Reading
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News
17 Jul 2023
Police Scotland use cloud for biometric data despite clear risks
Police Scotland confirms it has stored significant volumes of biometric data on a cloud-based digital evidence sharing system despite major ongoing data protection concerns, bringing into question the effectiveness of the current regulatory approach and the overall legality of using hyperscale public cloud technologies in a policing context Continue Reading
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Opinion
17 Jul 2023
AI in cyber security: Distinguishing hype from reality
We know that malicious actors are starting to use artificial intelligence (AI) tools to facilitate attacks, but on the other hand, AI can also be a powerful tool within the hands of cyber security professionals Continue Reading
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News
17 Jul 2023
Shift towards ‘smarter’ digital life as broadband security, sustainability become key needs
Cisco survey finds consumer expectations will reshape the needs and economics of the internet Continue Reading
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News
17 Jul 2023
Zoom doubles down on customer experience in UCaaS play
Zoom is going beyond its roots in employee experience as it looks to strengthen its position in the unified communications-as-a-service market Continue Reading
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Tip
14 Jul 2023
7 tips for creating a knowledge base
A knowledge base offers self-service for customers and employees. Organizations can collect feedback and build a culture of knowledge sharing to create an effective knowledge base. Continue Reading
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Tip
14 Jul 2023
5 tips for creating customer journey maps from buyer personas
Organizations can create a journey map for each buyer persona. To create the map, CX teams should use data, consider many viewpoints and apply a central governance framework. Continue Reading
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News
14 Jul 2023
UCLH uses machine learning to cope with emergency beds demand
University College London Hospitals NHS Foundation Trust has deployed a machine learning tool which uses real-time data to predict how many emergency beds will be needed Continue Reading
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Definition
13 Jul 2023
quality of experience (QoE or QoX)
Quality of experience (QoE or QoX) is a measure of the overall level of a customer's satisfaction and experience with a product or service and the vendor that's providing that product or service. Continue Reading
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Definition
13 Jul 2023
Remote Method Invocation (RMI)
Remote Method Invocation (RMI) is an application programming interface (API) in the Java programming language and development environment. Continue Reading
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Blog Post
13 Jul 2023
Navigating application fragmentation
This is a guest blog post by Gert-Jan Wijman, VP of EMEA, Celigo. Computer applications have done wonders for bringing people together. From the early days of chatrooms to the rapid rise of social ... Continue Reading
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News
13 Jul 2023
Civil society groups call on EU to put human rights at centre of AI Act
Dozens of civil society groups are calling on EU institutions to prioritise people and human rights in AI legislation as secretive negotiations begin Continue Reading
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News
13 Jul 2023
Nutanix eyes PaaS services with Project Beacon
Nutanix is extending its reach higher up the software stack with Project Beacon, a multi-year effort to deliver PaaS services across distributed environments Continue Reading
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News
13 Jul 2023
CaixaBank adds hundreds more IT professionals to support digital transformation
CaixaBank is recruiting 200 more IT professionals in Spain to support its ongoing digital transformation Continue Reading
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E-Zine
13 Jul 2023
CW EMEA: Can we trust AI?
Artificial intelligence and the opportunities and dangers it introduces into society has been a hotly debated subject in tech circles for many years, but today with the increased use of platforms such as ChatGPT, these debates include a wider section of the public. The fact that schoolchildren are even asking ChatGPT for help with their homework brings home the importance of these debates and the responses to them by national policy-makers. Continue Reading
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- 12 Jul 2023
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News
12 Jul 2023
Digital public services ‘riddled’ with problems, says TUC
The UK’s increasingly digitised public services are plagued by design, governance and workplace issues that are undermining the government’s stated goal of improving efficiency, but can be alleviated by giving public sector workers a greater say in how new technologies are being developed, deployed and controlled Continue Reading
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News
12 Jul 2023
Forensic Institute provides Hansken viewing method for Dutch lawyers
Dutch lawyers can now view crypto communication in criminal cases from their own workplace via digital search engine Hansken. Previously, this had to be done at an external location Continue Reading
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News
12 Jul 2023
Microsoft users on high alert over dangerous RCE zero-day
A serious RCE vulnerability in Microsoft Office and Windows is among several zero-days disclosed in Redmond’s July Patch Tuesday update, but this one does not have a patch yet Continue Reading
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News
11 Jul 2023
NUS researchers develop biological camera to store images
NUS researchers have built a biological camera to store and organise images on live cells, potentially shaking up the data storage industry Continue Reading
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Tip
11 Jul 2023
9 ERP KPIs for post-implementation success
Project leaders can ensure ERP system success by deciding on useful metrics ahead of time. Consider these 9 ERP KPIs to help measure post-implementation success. Continue Reading
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News
11 Jul 2023
Horizon inquiry adjourned as Post Office disclosure failures threaten to ‘derail’ proceedings
Statutory public inquiry into Post Office Horizon scandal adjourned because of Post Office disclosure failures, ‘retraumatising’ victims of a scandal that destroyed the lives of thousands of people Continue Reading
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Feature
11 Jul 2023
How to assess and stem digital transformation failures
Digital transformation projects have bred a litany of failure. How can this tendency be reversed? Continue Reading
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Feature
11 Jul 2023
Norwegian data privacy experts sound alarm over generative AI
Hundreds of millions of people embrace generative artificial intelligence, blissfully ignorant of what it’s doing to data privacy. Continue Reading
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News
11 Jul 2023
Peer calls for every Post Office prosecution to be reviewed
Post Office prosecutions should be reviewed in light of damning evidence laid bare by statutory public inquiry into Horizon scandal, says peer James Arbuthnot Continue Reading
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News
10 Jul 2023
Alibaba Cloud debuts AI image generator
The cloud supplier’s Tongyi Wanxiang generative AI model can respond to text prompts in Chinese and English to generate detailed images in an array of styles Continue Reading
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News
10 Jul 2023
Met Office bids to make climate data more accessible with Esri
The Met Office is offering a new data portal, built on Esri’s geographic information systems technology, to enable users to understand local and national impacts of climate change Continue Reading
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Opinion
10 Jul 2023
How Broadcom’s acquisition of VMware will accelerate multi-cloud adoption
How will the $60bn acquisition accelerate the private cloud and how important are regulator concerns about interoperability? Continue Reading
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News
10 Jul 2023
How Confluent is maintaining its edge in event streaming
Confluent co-founder Jun Rao talks up the company’s business and how it competes with hyperscalers and other suppliers of managed Kafka services Continue Reading
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News
10 Jul 2023
Post Office inquiry must examine rule on IT evidence if miscarriages of justice are to be avoided
Public inquiry must examine role of court rules around use of computer evidence that enabled Post Office to prosecute innocent people Continue Reading
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Blog Post
10 Jul 2023
China releases openKylin open source desktop operating system
It’s been a busy month in open source, already. While Red Hat continues to wrangle with its approach to open developer access on the Red Hat Enterprise Linus (RHEL) source code front (and that’s ... Continue Reading
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News
07 Jul 2023
House of Lords launches an investigation into generative AI
The government wants the UK to lead AI regulation, but technology is developing at a breakneck pace Continue Reading
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News
07 Jul 2023
TTTech Auto, ZettaScale extend collaboration to launch in-vehicle, V2X service
Collaboration looks to bring about what software-defined vehicle technology provider and open-source communication middleware firms say is a much-needed unification across the cloud-to-microcontroller communication continuum Continue Reading
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Podcast
07 Jul 2023
Impact data powers sustainability strategies for digital age
Unlock new growth potential and sustainability with impact data. Learn more in this podcast. Continue Reading
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News
07 Jul 2023
JumpCloud issues notice to customers to refresh API keys
JumpCloud has asked its customers to update their API cryptographic keys following a security incident Continue Reading
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News
06 Jul 2023
VMware ramps up on sovereign cloud in APAC
VMware is working with local partners to deliver sovereign cloud services in the region, amid growing sovereignty interests among governments and the need maintain business continuity Continue Reading
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Tip
06 Jul 2023
6 interview questions for boomerang employees
An interview with a boomerang employee requires some extra questions to determine if they'll be a good fit now. Learn what to ask boomerang employees. Continue Reading
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News
06 Jul 2023
Biometrics watchdog calls for public space surveillance review
The biometrics and surveillance camera commissioner is calling for a review of public space surveillance to gain a clearer picture about the proliferation of Chinese surveillance technology across the public sector, but warns against applying double standards on companies just because they are from China Continue Reading
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News
06 Jul 2023
Privacy campaigners call for UK data adequacy to be revoked
The European Commission should revoke the UK’s data adequacy if its Data Protection and Digital Information Bill passes, which campaigners argue ‘flies in the face’ of the decision Continue Reading
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News
06 Jul 2023
Former Fujitsu IT chief evidence postponed after late Post Office disclosure
Post Office has disrupted Horizon inquiry schedule through late disclosure of ‘significant’ evidence as key IT witness evidence is postponed Continue Reading
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News
06 Jul 2023
Public inquiry hears how Post Office security withheld evidence from people it suspected of theft
The Post Office told investigators to include potential evidence in reports to their own lawyers, but not the subpostmasters they suspected of theft Continue Reading
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Answer
06 Jul 2023
What is the role of a customer relationship manager?
The customer relationship manager -- a role that differs from a CRM manager -- has a challenging and ever-evolving role to play when it comes to optimizing the customer experience. Continue Reading
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Definition
05 Jul 2023
open system
In computing, an open system is a platform that can be modified and extended and has freely available documentation. Continue Reading
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Blog Post
05 Jul 2023
An AI crash is coming: don’t let it drag you down
All the signs are there that an AI crash is coming: overinflated claims and dodgy hype, a serious lack of expectation management, fears around privacy, ethics and fairness, over-enthusiastic ... Continue Reading
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Blog Post
05 Jul 2023
Neo4j gens-up in Google Cloud LLM
Neo4j is a graph database & analytics company that says its mission is to help organisations ‘find hidden relationships and patterns’ across billions of data connections. The company recently ... Continue Reading
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News
05 Jul 2023
Google research highlights UK economic benefits of widespread AI adoption
Google's Economic Impact Report highlights the positive benefits the wider use of AI technologies throughout society could have on the UK economy Continue Reading
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Feature
05 Jul 2023
Immersive technologies advance training and design
Building on a similar discussion on the emerging metaverse at the iconic cultural event a year ago, this year’s SXSW saw a select group of experts discuss how immersive technologies could be a driver for future societies Continue Reading
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News
05 Jul 2023
Allo Bank taps Tencent Cloud in digital banking
Indonesia’s largest digital lender is tapping Tencent Cloud’s TDSQL database management system and cloud infrastructure to provide digital banking services for six million customers Continue Reading
