Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
04 Nov 2024
Coffee badging explained: Why businesses are cracking down
Companies are enforcing return-to-office mandates, and employees aren't thrilled. Boosting morale with perks and flexibility can ease the transition. Continue Reading
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News
04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures Continue Reading
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Definition
21 Jun 2023
hotkey
A hot key is a key or a combination of keys on a computer keyboard that, when pressed at one time, performs a task (such as starting an application) more quickly than performing a task by using a mouse or other input device. Continue Reading
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Feature
21 Jun 2023
Should you offer unlimited time off? 8 pros and cons
Unlimited time off helps companies demonstrate that they trust their employees, but disadvantages include workers deciding not to use their PTO. Learn more pros and cons. Continue Reading
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News
21 Jun 2023
Avaya expands Google, Alcatel-Lucent alliances to boost customer experiences
Collaboration with leading cloud platform designed to deliver enhanced contact centre solutions as improved Experience Platform enables users to integrate digital capabilities to redefine agent operations Continue Reading
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News
21 Jun 2023
Software spending grows fastest as finance firms spend $652bn on tech in 2023
Banks and investment firms are increasing their spending on IT despite gloomy economic outlook, but priorities have changed Continue Reading
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Feature
21 Jun 2023
Aalto University: The startup’s starting place
Helsinki's Aalto University is at the heart of one of the world's most productive tech startup hotbeds Continue Reading
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Podcast
21 Jun 2023
Podcast: Cloud security, compliance and data classification
The rise of cloud has led to a proliferation of enterprise data and a rise in risk. We talk to Vigitrust CEO Mathieu Gorge about how to ensure compliance in a multicloud world Continue Reading
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News
21 Jun 2023
The security interviews: Exploiting AI for good and for bad
The chief product officer of AI security firm Darktrace explains how large language AI models are making it harder for people to spot email attacks Continue Reading
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Feature
21 Jun 2023
Interview: Michael Kagan, chief technology officer, Nvidia
The chip maker's CTO explains how the compute demands of AI are pushing semiconductor technology beyond the principles of Moore's Law Continue Reading
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News
21 Jun 2023
Belgian researchers build energy-efficient AI frameworks
Researchers in Belgium are working on a new generation of platforms to support artificial intelligence applications in an energy-efficient manner Continue Reading
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Feature
20 Jun 2023
Customer success vs. account management: How do they differ?
Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading
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News
20 Jun 2023
Data sovereignty and security driving hybrid IT adoption in Australia
Over half of Australian organisations plan to repatriate some applications from public cloud to on-premise datacentres due to data sovereignty concerns, Nutanix study finds Continue Reading
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Definition
20 Jun 2023
OS X
OS X, also referred to as macOS X or Mac OS X, is Apple's proprietary, Unix-based operating system. Released in 2001 as the successor to Mac OS 9, OS X incorporates support for Unix-based applications as well as for those written specifically for the Mac. Continue Reading
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Feature
20 Jun 2023
4 components of a customer obsession model
Customer-obsessed organizations put customers at the heart of their operations. A customer obsession model requires important elements like a data strategy and leadership support. Continue Reading
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News
20 Jun 2023
Avaya deals Aces to boost customer experiences
Communications and collaboration tech provider unveils what it calls reimagined professional services, prioritising AI, cloud and digital transformation through its core customer experience services platform Continue Reading
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News
20 Jun 2023
Mizuho Financial Group trials generative AI for development and maintenance
Japanese bank is working with Fujitsu to explore potential for using generative artificial intelligence technology in system development and maintenance Continue Reading
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Feature
20 Jun 2023
ChatGPT is creating a legal and compliance headache for business
ChatGPT’s increased use in the workplace has led many to question its legal and compliance implications for businesses. Experts warn that the software poses major security and copyright risks Continue Reading
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News
20 Jun 2023
ServiceNow’s Bill McDermott: a ‘work in progress’
Bill McDermott, president and CEO of ServiceNow, speaks to Computer Weekly about his vision for the company and the technology industry, which he believes to be in the throes of exponential change Continue Reading
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News
20 Jun 2023
Post Office will not oppose potential Horizon conviction appellants
Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal Continue Reading
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News
20 Jun 2023
EDF deploys Dynatrace to fuel site reliability engineering drive
The energy company has adopted the observability platform to support in-house software development Continue Reading
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News
20 Jun 2023
Tech entrepreneur Ian Hogarth to chair AI Foundation Model Taskforce
The government has hired tech investor Ian Hogarth to lead its taskforce on artificial intelligence (AI) safety, aiming to tackle the safety challenges presented by AI and build public confidence in the use of the technology Continue Reading
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E-Zine
20 Jun 2023
How to keep network costs affordable
In this week’s Computer Weekly, as demands for networking performance and speed increase, we examine how to keep a handle on costs. Chip makers are investing in PLC technology – the next generation of flash storage – but some think it won’t be worth the effort; we investigate. And we listen in as tech industry leaders and politicians discuss the regulation of AI. Read the issue now. Continue Reading
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Definition
19 Jun 2023
polymorphism
Polymorphism is a popular concept in object-oriented programming (OOP), referring to the idea that an entity in code such as a variable, function or object can have more than one form. Continue Reading
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News
19 Jun 2023
Avaya assures future-proof global communications with Enterprise Cloud
Comms tech provider kicks off user group conference proclaiming company is back, and unveils tech for firms to pursue hybrid cloud models by hosting parts of comms infrastructure in dedicated cloud instance Continue Reading
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Definition
19 Jun 2023
requirements analysis (requirements engineering)
Requirements analysis (requirements engineering) is the process of determining user expectations for a new or modified product. Continue Reading
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News
19 Jun 2023
How Fastly thinks differently about CDNs and the edge
Fastly is counting on its developer chops and different approaches towards security and other areas to compete with its rivals Continue Reading
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Blog Post
19 Jun 2023
What to expect from Snowflake Summit 2023
Keen to dig below the headlines and find out if the claims are real, the Computer Weekly Developer Network team is off to Snowflake Summit - staged in Las Vegs from June 26-29… and billed as the ... Continue Reading
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News
19 Jun 2023
Jordan’s Ahli Bank launches app on cloud-native platform
Middle East bank launches app on latest cloud-native banking platform from Google-inspired company Continue Reading
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News
16 Jun 2023
Latest ONS data shows that 10% of UK businesses plan to adopt AI
The Office for National Statistics has found that UK adults are aware they have been using AI-based chatbots, and approximately one in six businesses are implementing AI applications Continue Reading
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News
16 Jun 2023
Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services
Citigroup’s US Personal Banking business has created a repository of customer data and is rolling out a decision engine to provide customers with personalised services Continue Reading
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News
16 Jun 2023
Lenovo ups ante on AI infrastructure investments
Lenovo is investing $1bn over three years to expand its artificial intelligence infrastructure offerings, including services to help organisations deploy and tap AI capabilities in a responsible manner Continue Reading
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News
15 Jun 2023
Qualcomm unveils video collaboration platform suite
Mobile technology giant unveils suite of artificial intelligence-based platforms focused on collaboration devices to accelerate design and deployment of variety video-conferencing product Continue Reading
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News
15 Jun 2023
BBFC taps into AWS AI portfolio to speed up content classification
The British Board of Film Classification has embarked on an exploratory piece of work to see how artificial intelligence could assist with classifying content Continue Reading
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News
15 Jun 2023
Enterprise software price hikes risk derailing digital transformation
Buying software and cloud services for strategic initiatives is all very well as long as the price is stable. But costs are escalating, which is impacting value Continue Reading
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News
15 Jun 2023
Department for Education plans to assess AI risk and benefits
The department has begun a consultation looking at the role of generative artificial intelligence in education Continue Reading
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Blog Post
15 Jun 2023
The takeaways from London Tech Week
Deciphering the politician soundbites during London Tech Week shows that both the Tories and Labour are headed by party leaders who want to be seen as supporters of artificial intelligence (AI).But ... Continue Reading
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E-Zine
14 Jun 2023
CW APAC: Trend Watch – Artificial intelligence
Businesses the world over are exploring ways to use artificial intelligence in their operations. In this handbook, focused on the application of AI in the Asia-Pacific region, Computer Weekly looks at the issue of ethics in AI, what lab-grown neurons could mean for the technology, how an Indian agritech is helping firms maximise crop yields, and how to find winning AI use cases. Read the issue now. Continue Reading
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Feature
14 Jun 2023
How to increase employee engagement on sustainability
Getting employees excited about sustainability topics doesn't just happen. Here's how initiatives such as sustainability ERGs and volunteering opportunities can spark engagement. Continue Reading
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Blog Post
14 Jun 2023
Programming won’t go away but extensibility is a worthwhile substitute for many tasks
This is a guest blogpost by Claus Jepsen, CTO, Unit4 Programming has made more farewells than Frank Sinatra, but the difference being that "Old Blue Eyes" eventually played one final concert, ... Continue Reading
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News
14 Jun 2023
EU AI act passes a significant milestone
The European Union’s AI Act will ban the use of artificial intelligence to profile people based on race or gender and prohibit use of biometric identification in public spaces Continue Reading
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Podcast
14 Jun 2023
Podcast: Containers, Kubernetes, data protection and compliance
Containers offer benefits to application deployment, but they proliferate, so tracking them for compliance purposes can be a challenge. We talk to Mathieu Gorge, CEO of Vigitrust Continue Reading
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News
14 Jun 2023
No zero-days for June Patch Tuesday, but plenty to chew over
On the face of it, Microsoft’s monthly round of updates is a lighter-than-usual load for security teams, with no zero-days in evidence, but there are still plenty of issues needing attention Continue Reading
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Feature
14 Jun 2023
Helping small deep tech companies become giants in Belgium
Imec researchers are helping deep tech startups in Belgium become global giants Continue Reading
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News
14 Jun 2023
Banks still investing heavily in legacy payments systems
Banks are missing out on additional revenues through payment services because they are stuck with inflexible legacy payments systems. Continue Reading
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News
14 Jun 2023
How an ML engineer cut his teeth in AI
Machine learning engineer Saurabh Agarwal talks up his career journey in artificial intelligence and what it takes for one to succeed in the field Continue Reading
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News
13 Jun 2023
Artificial intelligence creates 40,000 new roles at Accenture
Accenture is planning to add thousands of AI experts to its workforce as part of a $3bn investment in its data and artificial intelligence practice Continue Reading
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News
13 Jun 2023
Belgian bank leaps forward in digital transformation through core banking outsourcing deal
Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development Continue Reading
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News
13 Jun 2023
Cato claims SASE speed barrier record to sites and the cloud
Secure access service edge platform provider claims network throughput record, achieving 5Gbps on a single encrypted tunnel with all security inspections enabled Continue Reading
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Definition
13 Jun 2023
customer engagement
Customer engagement is the way a company creates a relationship with its customer base to foster brand loyalty and awareness. Continue Reading
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News
13 Jun 2023
London Tech Week: Keir Starmer calls for AI job loss discussion
Labour leader sees a need for a broad regulatory framework and a frank discussion with business to inform policy around job losses arising from artificial intelligence Continue Reading
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News
13 Jun 2023
RISC-V rises to software ecosystem challenge
The open source hardware and software system on a chip specification has recognised the need to coordinate low-level software development Continue Reading
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E-Zine
13 Jun 2023
UKtech50 2023: The most influential people in UK technology
In this week’s Computer Weekly, we reveal the 13th annual UKtech50 list of the most influential people in UK technology. This year’s award goes jointly to the secretaries of state for science, innovation and technology – Michelle Donelan and her maternity cover, Chloe Smith. Also, we examine the mounting legal challenges faced by the emergence of generative AI tools such as ChatGPT. Read the issue now. Continue Reading
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News
12 Jun 2023
Ada Lovelace Institute warns against Covid app reuse
There are a number of lessons policy-makers should take away from the use of apps developed as part of the Covid-19 response Continue Reading
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News
12 Jun 2023
Ofcom data stolen in MOVEit cyber attack
Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang Continue Reading
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Opinion
12 Jun 2023
Artificial intelligence - friend or foe?
AI can and will be a force for good - but we need a global conversation about its regulation to make sure the benefits of the technology outweigh the risks Continue Reading
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News
12 Jun 2023
Rishi Sunak calls for urgency in building out UK tech
The UK prime minister used his speech during London Tech Week to discuss funding tech, attracting talent and AI safety Continue Reading
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News
12 Jun 2023
Progress Software releases patch for second MOVEit Transfer vulnerability
Progress Software releases a patch for a second MOVEit Transfer issue, which was uncovered by third-party security specialist Huntress Security during post-incident code scanning Continue Reading
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12 Jun 2023
How lab-grown neurons could power the future of artificial intelligence
Melbourne-based Cortical Labs’ lab-grown neurons could speed up AI training in a more energy-efficient way and its work has caught the eye of hyperscalers and Amazon’s chief technology officer Continue Reading
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12 Jun 2023
Ethics in generative AI
The hype around ChatGPT and other large language models is driving more interest in artificial intelligence and bringing ethical considerations to the fore. Continue Reading
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News
12 Jun 2023
How Dell is easing edge deployments
Dell’s NativeEdge platform could make it easier to deploy and manage edge computing applications and infrastructure through validated designs for industry-specific applications use cases Continue Reading
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Feature
12 Jun 2023
Building a secure coding philosophy
A proportion of cyber security spend goes towards securing application development. Software teams are also budgeting for IT security Continue Reading
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Blog Post
10 Jun 2023
What AI Global Leadership should the UK offer?
Brexit gives the UK a unique opportunity to lead on regulatory arbitrage and inter-operability, mixing and matching the best of AI thinking from across geopolitical divides without the need for ... Continue Reading
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Definition
09 Jun 2023
Korn shell (ksh)
The Korn shell (ksh) is an operating system (OS) command shell that was developed for Unix by David Korn at Bell Labs. Continue Reading
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Feature
09 Jun 2023
The pros and cons of hiring boomerang employees
Returning, or 'boomerang,' employees can bring plenty of advantages, such as faster onboarding, but disadvantages can include employee complacency. Learn about the pros and cons. Continue Reading
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News
09 Jun 2023
UK-US Atlantic Declaration bolsters tech and data collaboration
Joe Biden and Rishi Sunak agree greater collaboration on responsible artificial intelligence, quantum computing and Open RAN Continue Reading
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Blog Post
09 Jun 2023
Why the ‘digital offensive’ starts with automation
This a guest blogpost by Gert-Jan Wijman, VP of EMEA, Celigo This decade for UK businesses has been epitomised by crises. First the Covid-19 pandemic, then its aftershocks, and now the inflationary ... Continue Reading
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News
08 Jun 2023
CDEI publishes portfolio of AI assurance techniques
The UK’s Centre for Data Ethics and Innovation has published a variety of case studies to show how different assurance techniques can build and maintain trust in artificial intelligence systems Continue Reading
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News
08 Jun 2023
UK gets new rules to regulate crypto sector
The Financial Conduct Authority is introducing new rules to regulate the cryptoasset sector, after being handed a government remit to oversee crypto promotions Continue Reading
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Opinion
08 Jun 2023
Regulatory ‘lacuna’ around facial recognition threatens rights
The UK is heading for a “legal quagmire” around live facial recognition if the government and regulators do not take action to rein in use of the technology before it becomes ubiquitous Continue Reading
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News
08 Jun 2023
Government and industry figures meet to discuss AI regulation
Tech industry figures are broadly supportive of the need for artificial intelligence to be regulated, but despite growing consensus, there is still disagreement over what effective AI regulation looks like Continue Reading
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E-Zine
08 Jun 2023
CW EMEA: IT budgets buck economic trends
Despite the gloomy economic outlook across the world, IT leaders in the EMEA region appear confident that they will have more to spend on IT this year, with 44 expecting IT budgets to increase, according to TechTarget/Computer Weekly’s IT Priorities survey for 2023. Also in this issue, we look at how health authorities in the United Arab Emirates are increasing their emphasis on new, smart technologies to modernise healthcare services, we find out how global tech pioneers Finland and Estonia are increasingly sharing their expertise, and we look at what the Dutch government is doing to address unconscious stereotypes and bias that are still preventing girls in the Netherlands to study engineering or IT. Read the issue now. Continue Reading
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Answer
07 Jun 2023
CXM vs. CRM: Which platform is best for your business?
CXM and CRM systems help organizations boost customer satisfaction, but CXM focuses on how customers perceive a brand, while CRM helps employees understand their customers. Continue Reading
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News
07 Jun 2023
NatWest and University of Edinburgh form partnership to research data use in banking sector
Scottish university and banking group set up research centre that will aim to improve the use of banking data Continue Reading
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Tip
06 Jun 2023
ERP vs. BPM: Which is best for your company?
Some companies may need BPM software to supplement their existing ERP system. Learn more about ERP vs. BPM and how these tools can work together to improve efficiency. Continue Reading
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News
06 Jun 2023
Netherlands makes case for harmonisation of cloud security standards
Harmonisation of cyber security standards is necessary to reduce the regulatory burden on Dutch SMEs – and regulators need to cooperate better Continue Reading
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Definition
06 Jun 2023
internationalization (I18N)
Internationalization is the process of designing and building a product so that it can be easily adapted to specific languages and cultures. Continue Reading
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News
06 Jun 2023
TechUK publishes ‘UK tech plan’ for next government
Technology businesses are calling on UK politicians to devise a ‘comprehensive, forward-thinking strategy’ to realise the benefits of technology ahead of the next general election Continue Reading
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News
05 Jun 2023
Workers ‘deeply uncomfortable’ with digital surveillance at work
Employees express discomfort towards employers’ use of various digital surveillance and monitoring techniques, which are often powered by artificial intelligence Continue Reading
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Definition
05 Jun 2023
Open Document Format (ODF)
The Open Document Format (ODF) is a zip-compressed, Extensible Markup Language (XML)-based, open source file format for saving and exchanging text, spreadsheets, charts, graphics and presentations. Continue Reading
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Blog Post
05 Jun 2023
Couchbase Capella extends developer platform integrations
Cloud database platform company Couchbase has broadly extended its Database-as-a-Service Couchbase Capella. Capella is the brightest star in the northern constellation of Auriga - the branding gang ... Continue Reading
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News
05 Jun 2023
UK has time limit on ensuring cryptocurrency regulatory leadership, says Parliamentary report
Parliamentary report makes 53 recommendations to the government's plans to regulate cryptocurrency Continue Reading
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Answer
05 Jun 2023
How to calculate call center utilization rates
Customer service leaders use metrics like call center utilization rates to track performance and CX. Leadership must learn the effects of these rates and how to calculate them. Continue Reading
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News
05 Jun 2023
Medical regulator drops probe into NHS whistleblower Peter Duffy amid dispute over email evidence
The General Medical Council has dropped an investigation into an NHS whistleblower who exposed widespread clinical harm at Morecambe Bay Trust amid questions over disputed email evidence Continue Reading
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Definition
02 Jun 2023
Request for Offer (RFO)
A Request for Offer (RFO) is a document an organization issues to solicit bids or proposals from potential suppliers for goods or services. Continue Reading
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Definition
02 Jun 2023
letter of intent (LOI)
A letter of intent (LOI) is a written, nonbinding document that outlines an agreement in principle between two or more parties before a legal agreement is finalized. Continue Reading
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Feature
02 Jun 2023
7 must-have skills for customer experience professionals
CX professionals must seek to understand customer problems and perspectives, so they need skills in communication, data collection, relationship building and empathy. Continue Reading
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Definition
01 Jun 2023
Netscape
Netscape Communications Corporation ("Netscape") was a computer services company best known for its web browser, Navigator. Continue Reading
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News
01 Jun 2023
AI interview: Dan McQuillan, critical computing expert
Critical computing expert Dan McQuillan speaks to Computer Weekly about the top-down imposition of artificial intelligence on society, and how AI is a fundamentally political technology shaped by humanity’s most reactionary tendencies Continue Reading
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News
01 Jun 2023
Met Police director of intelligence defends facial recognition
The Met Police’s director of intelligence has appeared before MPs to make the case for its continuing use of facial-recognition technology, following announcements from the force and the Home Office that they intend to press on with its adoption Continue Reading
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News
01 Jun 2023
How India’s DICV is tapping smart manufacturing
Daimler India Commercial Vehicles has deployed augmented and virtual reality, advanced sensors, data analytics and other technologies to improve manufacturing processes and customer fleet management Continue Reading
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Opinion
01 Jun 2023
Generative AI – the next biggest cyber security threat?
Following the launch of ChatGPT in November 2022, several reports have emerged that seek to determine the impact of generative AI in cyber security. Undeniably, generative AI in cyber security is a double-edged sword, but will the paradigm shift in favour of opportunity or risk? Continue Reading
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Podcast
31 May 2023
SAP AI initiatives expand on several fronts at Sapphire 2023
TechTarget editors discuss SAP AI announcements and demos unveiled at Sapphire 2023 conferences in Orlando and Barcelona, including SAP's generative AI partnership with Microsoft. Continue Reading
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Feature
31 May 2023
What does a knowledge management leader do?
Knowledge management teams often include IT professionals and content writers. But at the head, they need a central leader to make connections and guide people. Continue Reading
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News
31 May 2023
Generative AI boosts HPE Q2 earnings
The hype around generative AI appears to be working – at least for HPE, according to the company’s second-quarter earnings Continue Reading
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Feature
31 May 2023
Why we need advanced malware detection with AI-powered tools
AI-powered cyber security tools have now developed to a point where they are becoming an effective approach to protecting the organisation. Learn how you can benefit from adopting them Continue Reading
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Tip
31 May 2023
6 risks of ChatGPT in customer service
Despite ChatGPT's customer service benefits, organizations must understand the technology's risks, such as fabricated information, bias and security concerns. Continue Reading
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Definition
31 May 2023
Parallels
Parallels is a software company best-known for its software that allows users to run Microsoft Windows systems on Apple Macintosh computers. Continue Reading
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Opinion
31 May 2023
Security Think Tank: A brief history of (secure) coding
From controlling who was allowed to work with IBM mainframes to present-day DevSecOps techniques, the concept of secure coding has a longer history than you might think Continue Reading
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News
31 May 2023
Singapore government teams up with Google Cloud on AI
The Singapore government and Google Cloud will make AI capabilities, including developer tools and AI models, available to public sector agencies through a locally hosted AI platform Continue Reading
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Feature
30 May 2023
8 ideas for increasing warehouse sustainability
Warehouses can make up a major part of a company's carbon emissions. Learn some ideas for how warehouse owners and operators can improve sustainability. Continue Reading
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Tip
30 May 2023
MRP vs. MRP II: Learn the differences
MRP II software gives companies much greater control over their scheduling and production processes than MRP software. Learn more about MRP vs. MRP II. Continue Reading