Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
04 Nov 2024
Coffee badging explained: Why businesses are cracking down
Companies are enforcing return-to-office mandates, and employees aren't thrilled. Boosting morale with perks and flexibility can ease the transition. Continue Reading
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News
04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures Continue Reading
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News
30 Oct 2023
UK government AI Summit already branded ‘missed opportunity’
The dominance of big tech firms, a focus on speculative risks over real-world harms, and the exclusion of affected workers, mean the AI Safety Summit is a wasted opportunity, say civil society groups Continue Reading
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News
30 Oct 2023
Frontier AI Taskforce starts recruitment drive
The second progress report from the Frontier AI Taskforce reveals new hires plus vacancy posts for software and research engineers Continue Reading
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News
30 Oct 2023
Devon County digitises with Unit4 ERP
Unit4 and Embridge Consulting have paired up to help Devon County Council digitise its organisation, data and services Continue Reading
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News
30 Oct 2023
FDM Group partners with ISACA to boost cyber training programme
The FDM Group has announced a partnership with ISACA to help develop and boost their cyber training programmes and credentials Continue Reading
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Feature
30 Oct 2023
Greek data watchdog to rule on AI systems in refugee camps
A forthcoming decision on the compliance of surveillance and security systems in Greek refugee camps could set a precedent for how AI and biometric systems are deployed for ‘migration management’ in Europe Continue Reading
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Tip
27 Oct 2023
3 benefits of integrating WMS and TMS software
The right software can help many logistics companies streamline operations, improve shipment visibility and optimize processes. Discover how a WMS-TMS integration can help. Continue Reading
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News
27 Oct 2023
‘Egregious’ to link passport data with facial recognition systems
The Scottish biometrics watchdog has spoken out against the UK policing minister’s plans to integrate passport data with police facial recognition systems Continue Reading
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News
27 Oct 2023
Google launches bug bounties for generative AI attack scenarios
Google expands its bug bounty programme to encompass generative AI and takes steps to grow its commitment to supply chain security as it relates to the emerging technology Continue Reading
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News
27 Oct 2023
UK regulators confident they are ready for AI safety governance
MPs at a recent artificial intelligence governance meeting were keen to hear how Ofcom, the FCA and the ICO are preparing for UK AI legislation Continue Reading
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News
27 Oct 2023
Webex deploys AI to enhance contact centre agent potential, boost CX
AI-powered innovations in contact centre designed to generate agent efficiency and well-being, resulting in reduced turnover and improved customer experiences, faster resolution of customer needs and real business outcomes Continue Reading
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Tip
27 Oct 2023
LXP vs. LMS: What are the differences?
Newly remote workers expect employers to stay focused on their training and development. Learn how both an LMS and an LXP can help along with how their use cases differ. Continue Reading
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News
26 Oct 2023
ChatGPT, Bard, lack effective defences against fraudsters, Which? warns
Consumer advocacy Which? warns that popular generative AI tools are vulnerable to loopholes that render existing protections against malicious usage easily bypassed Continue Reading
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News
26 Oct 2023
Nimo Planet completes spatial computing system for hybrid work
Spatial computer productivity platform provider launches proprietary hardware and OS to enable virtual workplace system comprising personalised, multi-screen workspace experience to hybrid workforce Continue Reading
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News
26 Oct 2023
Sunak sets scene for upcoming AI Safety Summit
Prime minister Rishi Sunak has outlined how the UK will approach making AI safe, but experts say there is still too big a focus on catastrophic but speculative risks over real harms the technology is already causing Continue Reading
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News
26 Oct 2023
Boardrooms losing control in generative AI takeover, says Kaspersky
C-suite executives are increasingly fretful about what they perceive as a ‘silent infiltration’ of generative AI tools across their organisations Continue Reading
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News
26 Oct 2023
Facebook pins future on Quest 3 and AI development
Parent company Meta has focused on establishing Twitter rival Threads and its new augmented reality headset Quest 3 Continue Reading
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News
25 Oct 2023
Government-led Smart Data Discovery Challenge launched to stoke innovation
A government-led coalition has launched an open-call competition for ideas using smart data to help support individuals and small businesses, emulating open banking Continue Reading
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News
25 Oct 2023
Demystifying the top five OT security myths
Goh Eng Choon, president of ST Engineering’s cyber business, outlines the common myths around OT security in a bid to raise awareness of the security challenges confronting OT systems Continue Reading
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News
25 Oct 2023
Copilots, AI and Azure drive Microsoft revenue growth
AI dominated the Microsoft’s latest quarterly earnings. Copilot trials are being run by 40% of the Fortune 100 Continue Reading
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News
25 Oct 2023
UK IT professionals express concerns about government’s generative AI goals
Research reveals 93% of UK IT professionals are concerned by the government’s current plan to become a global leader in artificial intelligence because of lack of training and risk assessment Continue Reading
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News
24 Oct 2023
Michelle Donelan reaffirms UK's commitment to AI safety
In a keynote speech, the secretary of state for science, innovation and technology discussed the UK's pro-innovation approach to AI safety Continue Reading
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News
24 Oct 2023
Research team tricks AI chatbots into writing usable malicious code
Researchers at the University of Sheffield have demonstrated that so-called Text-to-SQL systems can be tricked into writing malicious code for use in cyber attacks Continue Reading
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News
24 Oct 2023
Kaspersky opens up over spyware campaign targeting its staffers
Kaspersky has shared more details of the TriangleDB spyware that was used against its own workforce by an unknown APT group Continue Reading
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News
24 Oct 2023
OCBC to roll out GenAI chatbot
Singapore’s OCBC Bank is rolling out a GenAI chatbot powered by Azure OpenAI to assist employees with writing, research and idea generation Continue Reading
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E-Zine
24 Oct 2023
Brewing data insights at Heineken
In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now. Continue Reading
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News
24 Oct 2023
Microsoft to invest A$5bn in Australia
Microsoft is making its largest investment in Australia to expand its infrastructure footprint, alongside plans to bolster skills training and cyber security in the country Continue Reading
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News
23 Oct 2023
CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals
Generative AI is on the cusp of allowing companies to automate business processes to meet business goals Continue Reading
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Definition
23 Oct 2023
GR/IR clearing account (goods receipt/invoice receipt clearing account)
A GR/IR clearing account (goods receipt/invoice receipt clearing account) is a bookkeeping device that can be used when goods arrive before the invoice is generated or when an invoice arrives before the goods are delivered. Continue Reading
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News
23 Oct 2023
Gartner: CIOs must prepare for generative AI disruption
The growth of generative AI poses risks and opportunities for IT and business leaders Continue Reading
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News
23 Oct 2023
Taxpayers to fund a further £150m for Post Office IT scandal
Total bill for the scandal goes well over £1bn, as subpostmaster campaign leader considers private prosecutions of Post Office executives Continue Reading
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News
23 Oct 2023
Magdi Yacoub Global Heart Centre completes contact centre upgrade
NGO dedicated to offering free-of-charge medical services to the Egyptian people chooses premise-based advanced comms platform to underpin each layer of communication at new facility Continue Reading
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Feature
23 Oct 2023
Joining the dots for a seamless digital transformation journey
It is often the small things that have the greatest impact on a successful digital transformation project Continue Reading
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Feature
23 Oct 2023
Jaguar TCS Formula E racing team making breakthroughs that will fine-tune electric road vehicles
The Jaguar TCS Formula E racing team is using software and digital simulations to continually improve its electric racing cars, leading to better performing electric vehicles on our roads Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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Feature
20 Oct 2023
Five key questions about disaster recovery as a service
Disaster recovery as a service builds recovery data and systems into the cloud, accessible from anywhere. We look at the difference vs cloud backup, DRaaS use cases, the cost, and the firms that provide it Continue Reading
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News
20 Oct 2023
CDO interview: Carter Cousineau, vice-president of data and model governance, Thomson Reuters
The news and information provider places a premium on responsible and ethical use of artificial intelligence, and central to that is the governance of data and the models surrounding it Continue Reading
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Blog Post
20 Oct 2023
Endor Labs: The value of (zooming into) call graphs
This is a guest post for the Computer Weekly Developer Network written by Henrik Plate in his capacity as a security researcher at Endor Labs - a company known for its approach to ‘reachability ... Continue Reading
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Blog Post
20 Oct 2023
How AI is reshaping global food systems
This is a guest post by Krishna Kumar, founder and CEO of Cropin In an era where technological advancements have revolutionised various industries, it is disheartening to witness the persistence of ... Continue Reading
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News
19 Oct 2023
How AWS is building a tech stack for generative AI
Olivier Klein, chief technologist for Asia-Pacific and Japan at Amazon Web Services, dives deeper into the technology stack the company has built to ease GenAI adoption Continue Reading
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Tip
19 Oct 2023
7 benefits of payroll automation
Automating payroll can help companies in various ways, including reducing costs and employee errors. Learn more about the benefits of payroll automation. Continue Reading
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News
19 Oct 2023
Gitex Global: Dubai Department of Economy and Tourism builds AI engagement platform
Citizens of emirate set to gain access to platform designed to streamline the creation of business licence applications using artificial intelligence to solve the most common pain points in the journey and providing instant digital access to experts on demand Continue Reading
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Definition
19 Oct 2023
CRM (customer relationship management)
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Continue Reading
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News
19 Oct 2023
SAP results highlight AI-driven business software
SAP, like other enterprise software companies, is integrating artificial intelligence across its enterprise software portfolio Continue Reading
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News
19 Oct 2023
Loughborough Uni to create five cyber AI research posts
Supported by Darktrace, Loughborough University is to recruit five doctoral researchers focusing on cross-disciplinary research in AI and cyber security Continue Reading
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News
19 Oct 2023
Scality gets a jump with VMware Cloud Director integration
S3-compliant object storage specialist will use new OSIS integration with VMware’s cloud management tool to target service providers that want to deliver regional cloud offers Continue Reading
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News
19 Oct 2023
Post Office auditors presumed subpostmasters were ‘on the fiddle’ or ‘in a muddle’
Public inquiry into Post Office scandal hears how head office staff routinely made negative assumptions about subpostmasters in small branches Continue Reading
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Blog Post
19 Oct 2023
CNCF firms up Cilium cell structure
Cilium is a software project. It is also the name of a membrane-bound organelle found on most types of eukaryotic cell, although cilia are absent in bacteria - thank you Wikipedia. The name was ... Continue Reading
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Blog Post
19 Oct 2023
Where is our National AI strategy heading?
The recent House of Lords Communications Committee expert witness session revealed a somewhat bizarre situation in government relating to our National AI Strategy. By her own admission, Dame Wendy ... Continue Reading
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Tip
18 Oct 2023
5 real-world examples of customer obsession
Customer obsession requires organizations to place clients' needs at the center of all operations. Real-world examples include Equinox, Tabrick and GreenPal. Continue Reading
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News
18 Oct 2023
Experts call for government to look beyond AI safety
Experts have warned there are far more near-term technology concerns than AI, such as facial recognition and the explosion of deepfakes Continue Reading
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Blog Post
18 Oct 2023
Airbyte snaps on vector database connectors
Data scientists loves vector databases, this year more than ever. Why is this so? Because vector databases have the ability to detect and identify relationships in data, so their usage has become ... Continue Reading
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Tip
18 Oct 2023
Outsourcing benefits administration: Learn what to consider
Outsourcing benefits administration can help companies in various ways, but HR leaders should learn what the arrangement will involve before moving forward. Continue Reading
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News
18 Oct 2023
BT stitches multi-cloud with Global Fabric
UK’s leading telco unveils network-as-a-service offering designed to enable customers to boost cost, security and sustainability while optimising application performance and user experience Continue Reading
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News
18 Oct 2023
Gitex Global 2023: Motul looks to deliver ‘effortless’ experiences in cloud comms
Global oil and lubricants company adopts suite of cloud-based contact centre and unified communications solutions to improve customer experience and enable global employees to collaborate better across borders Continue Reading
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News
18 Oct 2023
SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI
Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas Continue Reading
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Opinion
17 Oct 2023
Generative AI is a game changer for higher education
As in most areas of society, generative AI presents risks and opportunities for the higher education sector. But regardless of which side of the debate you fall, it will be a revolutionary technology Continue Reading
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News
17 Oct 2023
Gitex 2023: Avaya plots generative AI-powered future for customer experience
Leading comms and customer experience technology provider unveils Generative CX concept showing how artificial intelligence can sit at the core of experience transformation Continue Reading
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News
17 Oct 2023
Government to pump £30m into NHS medtech
The government hopes the funding, which is available to integrated care systems across the country, will ease winter pressures through the help of technology Continue Reading
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News
17 Oct 2023
What it takes to succeed in DevSecOps
Providing engineering leadership and balancing between speed and security are some areas that organisations will need to focus on in their DevSecOps journey Continue Reading
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Tip
16 Oct 2023
6 advantages and disadvantages of value chain analysis
Company leaders seeking to optimize efficiency and reduce costs should learn the advantages and disadvantages of value chain analysis to determine if it's the right choice. Continue Reading
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Blog Post
16 Oct 2023
Generative AI, one year later: moving beyond the hype
This is guest blog post by, James Fisher, Chief Strategy Officer, Qlik Almost one year ago, ChatGPT exploded on the scene and quickly took AI mainstream. Since then, an endless number of articles ... Continue Reading
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News
16 Oct 2023
Oracle’s Steve Miranda: Customers nearing inflection point with Fusion
In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real Continue Reading
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Definition
16 Oct 2023
decentralized application (DApp)
A decentralized application (DApp) is a type of distributed, open source software application that runs on a peer-to-peer (P2P) blockchain network rather than on a single computer. Continue Reading
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Feature
16 Oct 2023
Sowing the seeds of growth through IP communications
One of the largest food processing companies in the US takes to cloud-based communications to bring about agility, mobility, efficiency and productivity gains, as well as cost reductions that are, quite literally, not small potatoes Continue Reading
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News
16 Oct 2023
How APAC organisations are tapping generative AI
Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges Continue Reading
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News
13 Oct 2023
UAE makes significant contribution to AI computing power
UAE technology holding company G42 recently began a partnership with US-based Cerebras Systems to build a cluster of supercomputers and a set of accompanying technologies that will speed up the training process for large language models Continue Reading
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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News
13 Oct 2023
‘Angry’ lawyer warned against Post Office computer investigation in 2010 email
Angered by his exclusion from an important discussion, former Royal Mail lawyer told colleagues of the risks to the Post Office if, as planned, they publicly investigate allegations against its computer system Continue Reading
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News
12 Oct 2023
How generative AI and cloud complement each other
McKinsey partner explains the symbiotic relationship between generative AI and cloud, enabling organisations to speed up cloud migration and harness the benefits of AI Continue Reading
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Tip
12 Oct 2023
Value chain vs. value stream: What are the differences?
Understanding value chains vs. value streams can be difficult, but both approaches can help companies improve their operations and customer service. Learn more. Continue Reading
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News
12 Oct 2023
Scottish biometrics watchdog outlines police cloud concerns
Police Scotland’s response to the biometrics commissioner’s formal information notice ‘did not ameliorate’ his concerns about the sovereignty and security of the sensitive biometric information being uploaded to cloud infrastructure that is subject to intrusive US surveillance laws Continue Reading
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Tip
12 Oct 2023
PLM vs. ALM: Compare the differences
Company leaders must be aware of the critical distinctions between PLM and ALM. Learn each system's features and how they can potentially work together. Continue Reading
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News
12 Oct 2023
Hybrid work flexibility the leading driver underpinning successful work experiences
Study finds that while just over half of CEOs strongly believe their organisation is recognised as an employer of choice, less than half of firms provide employees with the technology they need for hybrid work Continue Reading
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Blog Post
12 Oct 2023
DataStax HQ Study Tour 2023
It’s always good to speak to real software engineers inside the actual organisations that they work within; as such, getting away from the formalised staged sessions that make up the annual ... Continue Reading
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Definition
11 Oct 2023
Salesforce
Salesforce, Inc. is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco. Continue Reading
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News
11 Oct 2023
Public sector buyers of AI tech must interrogate its suitability
The Ada Lovelace Institute has published a review on public sector use of artificial intelligence foundation models, looking at the risks and opportunities associated with the technology, and how these can be dealt with from the early stages of procurement onwards Continue Reading
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News
11 Oct 2023
Telstra to acquire Versent for A$267.5m
The move is expected to bolster Telstra’s enterprise IT services business and support international expansion Continue Reading
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News
10 Oct 2023
MGM faces £100m loss from cyber attack on its casinos
MGM Resorts has provided further details on the fallout of the hack targeting its casinos in early September, confirming that a range of personal information has been stolen and that it will likely cost the firm around $100m Continue Reading
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Blog Post
10 Oct 2023
OpenStack Bobcat scales new heights
Virtualised cloud services need sharp teeth. That may be why Bobcat is called Bobcat, or there may be some other unknown rationale. The OpenStack community has this month announced the release of ... Continue Reading
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E-Zine
10 Oct 2023
Teeing up tech at the Ryder Cup
In this week’s Computer Weekly, we go behind the scenes at golf’s Ryder Cup to see the tech firsts introduced to improve the fan experience. UK tech leaders explain why they feel ‘betrayed’ by the government’s net-zero policy changes. And we examine the governance challenges behind immerse technologies such as VR and the metaverse. Read the issue now. Continue Reading
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News
10 Oct 2023
IT and contact centre leaders embrace conversational AI or fear falling behind
Study finds contact centres are on the precipice of a new era as AI begins to deliver and users are increasingly turning to digital channels for information, purchases and support. But efficiency and effectiveness a point of contention Continue Reading
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Definition
10 Oct 2023
employee experience
Employee experience is a worker's perception of the organization they work for during their tenure. Continue Reading
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News
09 Oct 2023
VMware reaffirms commitment to Tanzu
VMware CEO Raghu Raghuram emphasises the importance of having an infrastructure stack capable of supporting applications, with VMware Tanzu playing a pivotal role Continue Reading
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Guest Post
05 Oct 2023
3 ways AI can improve your offboarding process
AI can potentially improve the offboarding process for HR staff by capturing exit interview data and quickly delivering documents, among other uses. Learn more. Continue Reading
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Definition
05 Oct 2023
Microsoft Windows Deployment Image Servicing and Management (DISM)
Microsoft Windows Deployment Image Servicing and Management (DISM) is a command-line tool that allows IT administrators to service Windows desktop images and virtual hard disks prior to deployment to users. Continue Reading
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Definition
05 Oct 2023
kiosk mode (Windows assigned access)
Kiosk mode is a feature in Windows operating system (OS) that allows a device to run only specified applications and settings. Continue Reading
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News
05 Oct 2023
Microsoft: Nation-state cyber espionage on rise in 2023
Microsoft’s latest Digital Defence Report outlines how nation-state cyber activity has largely moved from destructive attacks to espionage and intelligence gathering Continue Reading
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Tip
05 Oct 2023
Red Hat vs. SUSE: How do these Linux distributions stack up?
Deciding between Red Hat and SUSE may not seem simple, but comparing training, pricing and certifications should help companies understand which would best suit their employees. Continue Reading
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News
05 Oct 2023
Government launches £60m Regional Innovation Fund
The £60m fund aims to support universities in areas with lower R&D investment, while the government is also pumping £8m towards AI scholarships Continue Reading
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Blog Post
05 Oct 2023
Infor new developer portal: A place to build ERP apps ‘upon’
It’s always important to define the level at which an enterprise software vendor operates. While some tech companies offer a service, some offer a suite, others specialise in an application (or set ... Continue Reading
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News
05 Oct 2023
Policing minister wants to use UK passport data in facial recognition
The policing minister’s plans to integrate the UK’s passport database with police facial-recognition systems have been met with criticism from campaigners, academics, and the biometrics commissioner for England and Wales Continue Reading
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Definition
04 Oct 2023
human resource management (HRM)
Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization's employees. Continue Reading
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Tip
04 Oct 2023
9 features to look for in benefits administration software
Explore the features your organization's benefits administration software should include to ensure it integrates with other systems and meets the needs of HR staff and employees. Continue Reading
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News
04 Oct 2023
HPE hones GreenLake strategy with AI moves, hybrid cloud management
HPE has evolved its GreenLake strategy over the past five years, expanding beyond its as-a-service offerings to include a capital purchase model and a strong focus on hybrid cloud management and AI Continue Reading
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News
04 Oct 2023
Gartner: Execs put generative AI on business agenda
Generative AI is being pushed up the boardroom agenda, with more organisations appearing to be piloting the technology Continue Reading
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News
04 Oct 2023
Qualcomm looks to reshape digital world through spatial computing
Mobile tech giant announces new platforms, developed in close collaboration with Meta, to provide breakthrough performance in immersive applications such as mixed and augmented reality Continue Reading
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Blog Post
04 Oct 2023
Transforming industries with an AI-enabled data supply chain
This is a guest blogpost by Vaibhav Vohra, Chief Product and Technology Officer at ERP provider Epicor Essential industries are going through a period of radical transformation, as businesses that ... Continue Reading
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News
04 Oct 2023
Visa to invest $100m in generative AI startups
Payments giant investing in startups that focus on applying generative AI to commerce and payments Continue Reading
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Opinion
04 Oct 2023
AI vs software outsourcing: An opportunity or a threat?
While artificial intelligence offers unprecedented opportunities for growth, efficiency and automation, it also raises pertinent questions about the future of software outsourcing Continue Reading
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Blog Post
04 Oct 2023
How should your SAP strategy evolve in line with SAP’s evolution?
This is a guest blogpost by Luiz Mariotto, group vice president, SAP Product Management, Rimini Street. In it he suggests three questions IT leaders should ask about their SAP roadmaps to help ... Continue Reading