Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
08 Nov 2024
Inside Grab’s platform strategy
Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets Continue Reading
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News
05 Nov 2024
HCLTech to open AI lab in Singapore
The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent Continue Reading
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Blog Post
31 Oct 2024
Microsoft ushers in a new era of secure printing
Microsoft is ushering in a new era of secure printing with the biggest change to the Windows print stack in more than 20 years. On 1 October 2024, Microsoft launched Windows Protected Print Mode ... Continue Reading
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News
31 Oct 2024
Meta no longer prolonging the life of datacentre servers
During the earnings call for the company’s latest quarterly results, CFO Susan Li said Meta would be investing in GPU servers Continue Reading
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Definition
31 Oct 2024
What is an operating system (OS)?
An operating system (OS) is the program that, after being initially loaded into the computer by a boot program, manages all the other application programs in a computer. Continue Reading
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News
31 Oct 2024
AI becomes Microsoft’s fastest-growing business
Artificial intelligence has delivered $10bn to Microsoft’s bottom line, but the business is not in cloud GPUs for third-party inference engines Continue Reading
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News
31 Oct 2024
Interview: Niall Robinson, head of product innovation, Met Office
Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading
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News
31 Oct 2024
Fujitsu boss to face tough reappearance at Post Office inquiry, following inaction and sidestepping
Fujitsu’s European boss will have to justify why promises made at the public inquiry months ago have not been followed through Continue Reading
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Tip
30 Oct 2024
4 examples of common HR compliance problems
Some examples of HR compliance problems are discriminatory language during recruitment, documentation problems, issues with compensation and lack of employee training. Continue Reading
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News
30 Oct 2024
Autumn Budget 2024: Chancellor emphasises importance of tech for UK growth
In her first budget, Rachel Reeves reiterated the vital role of technology in delivering economic growth and improving productivity and efficiency in public services Continue Reading
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News
30 Oct 2024
Interview: James Fleming, CIO, Francis Crick Institute
Helping to cure cancer with computers puts digital leadership on another level – and the world-leading research institute is turning to data science and artificial intelligence to achieve its groundbreaking goals Continue Reading
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News
30 Oct 2024
Interview: Rahul Todkar, head of data and AI, Tripadvisor
The travel website generates huge amounts of data – as a result, artificial intelligence offers equally huge opportunities for the business and its customers Continue Reading
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News
30 Oct 2024
Thai Airways gains altitude with AI-native networking platform
Leading Asian airline engages artificial intelligence-native networking company to modernise its network infrastructure at Thai headquarters by deploying platform to deliver measurable and secure wired and wireless services Continue Reading
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News
30 Oct 2024
Alphabet results reveal extent of AI-powered programming
The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives Continue Reading
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News
30 Oct 2024
Why geopolitics risks global open source collaborations
Linux Foundation’s decision to ban Russian maintainers has the potential to destroy open source’s global collaboration model Continue Reading
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News
30 Oct 2024
Scality Ring XP to offer object storage at scale with rapid access
Lightweight S3 API trades storage features for microsecond access. Scality pairs it with all-NVMe flash in Ring XP, aimed at AI use cases for small object data in PB-scale datasets Continue Reading
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News
30 Oct 2024
How Formula One works with AWS to drive data insights
We speak to Formula One's lead cloud architect, Ryan Kirk, and AWS about a partnership that strives to deliver data for greater fan engagement Continue Reading
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News
30 Oct 2024
No simple replacement for digital evidence rules, says Post Office Horizon trial judge
Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases Continue Reading
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News
30 Oct 2024
How FPT Software is expanding its footprint in APAC
Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue Reading
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Opinion
30 Oct 2024
From pixels to planets - the UK gaming and space sectors show how to lead on future technologies
The UK has a track record of innovation and achievement in gaming and space technologies - what can the rest of the tech sector learn from these success stories? Continue Reading
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News
29 Oct 2024
Tata Consultancy Services to deliver Irish pension scheme
Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win Continue Reading
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News
29 Oct 2024
Advanced use of IT observability speeds up problem resolution
Organisations with a mature IT observability practice can resolve problems far quicker than those just starting out Continue Reading
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News
28 Oct 2024
Tokyo University of Science sets pace in neural networks on edge IoT
Researchers in educational establishment propose a novel magnetic random access memory-based architecture that uses spintronics to realise smaller, more efficient AI-capable circuits for internet of things Continue Reading
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News
28 Oct 2024
Russian Linux kernel maintainers blocked
To ensure compliance, the Linux kernel will no longer allow Russian software developers to work on maintaining the codebase Continue Reading
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News
28 Oct 2024
Who is the subject of the Post Office’s Project Tiger investigation?
The Post Office is listening to a campaigner’s complaints almost a decade after ignoring his more serious accusations and warnings Continue Reading
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News
28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI Continue Reading
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News
28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading
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Tip
25 Oct 2024
5 best practices for HR data compliance
HR data compliance requires sharing data rules, carrying out audits, involving IT and legal, encouraging secure data sharing and removing terminated employees' system access. Continue Reading
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News
25 Oct 2024
Zoom launches version 2.0 of AI Companion
Version 2.0 of artificial intelligence assistant tool sees enhancements such as additional capabilities to help expand context, synthesise information and take action to give users time to focus on meaningful work and build connections Continue Reading
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News
25 Oct 2024
Lords committee warns about risks of the UK losing its EU data adequacy
The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal data Continue Reading
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News
25 Oct 2024
Cisco looks to transform customer experiences with Webex AI Agent
Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers Continue Reading
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News
24 Oct 2024
Government ‘urged’ to overturn all convictions based on Post Office Capture
Influential group has written to the government calling for legislation to overturn the criminal convictions of former subpostmasters that were based on Capture system data Continue Reading
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Feature
24 Oct 2024
Scope 1, 2 and 3 emissions: Differences, with examples
With more companies tracking their carbon footprints, Scope 1, 2 and 3 emissions are under discussion. Discover what each is and the approaches to measure them. Continue Reading
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News
24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading
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Podcast
24 Oct 2024
Beyond IBM Watson: A Computer Weekly Downtime Upload podcast
We speak to IBM software's product management lead about making AI work in the enterprise Continue Reading
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News
24 Oct 2024
Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO
Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development Continue Reading
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Feature
24 Oct 2024
Kenyan workers win High Court appeal to take Meta to trial
Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading
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News
24 Oct 2024
AI drives more Ethernet, everywhere
Study from test and assurance services provider reveals ‘unprecedented’ demand and innovation for what is said to be Ethernet’s biggest transformation in decades Continue Reading
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News
24 Oct 2024
Nvidia deepens investment in India’s AI ecosystem
Nvidia is expanding its presence in India through new partnerships focused on building AI infrastructure, developing Indian language models and training AI professionals Continue Reading
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Definition
24 Oct 2024
What is a business intelligence dashboard (BI dashboard)?
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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Tip
23 Oct 2024
4 use cases for machine learning in the supply chain
Use cases for machine learning in the supply chain are inventory and warehouse management, equipment maintenance, supplier management and cost savings. Continue Reading
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News
23 Oct 2024
Interview: Why Java is the future of cloud applications
The CEO of Azul speaks to Computer Weekly about Java’s performance and its ability to run on different server chips in the datacentre Continue Reading
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News
23 Oct 2024
How AI helps junior programmers and senior managers
Many believe artificial intelligence will not replace human software developers but will instead offer a way to help coders deliver software more easily Continue Reading
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News
23 Oct 2024
Federation requests government investigation into third Post Office branch system
Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed Continue Reading
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News
23 Oct 2024
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value Continue Reading
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News
23 Oct 2024
Snapdragon Summit 2024: Qualcomm gains mileage with automotive offer
Qualcomm accelerates automotive offering designed to drive success with leading OEMs such as GM, BMW, Li Auto and Mercedes as cars become new computing space Continue Reading
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Definition
23 Oct 2024
What is integration testing (I&T)?
Integration testing -- also known as integration and testing or I&T -- is a type of software testing in which the different units, modules or components of a software application are tested as a combined entity. Continue Reading
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Tip
22 Oct 2024
10 multitouch attribution software and tools
MTA tools can help marketers understand the customer journey and track which touchpoints lead to the most conversions. Top tools include Adobe Analytics, Branch and Triple Whale. Continue Reading
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Opinion
22 Oct 2024
ERP horror stories and how to get back on track
Organisations need to make sure their technology partners really understand their business to avoid ERP failures Continue Reading
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Feature
22 Oct 2024
How data analytics could improve sustainability
Organizational leaders can't just assess sustainability efforts by feel. Instead, using data and analysis is key. So why aren't more organizations using these? Continue Reading
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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22 Oct 2024
Government backs Danish version of ChatGPT
Danish language version of ChatGPT to be developed in a project led by the country’s Chamber of Commerce Continue Reading
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News
22 Oct 2024
Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal
The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change Continue Reading
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Definition
22 Oct 2024
What is C (programming language)?
The C programming language is a procedural and general-purpose language that provides low-level access to system memory. Continue Reading
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News
22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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News
22 Oct 2024
Former Post Office IT boss alleged to have misrepresented alternative to in-house build
Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon Continue Reading
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E-Zine
22 Oct 2024
Delivering Olympic IT
In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading
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Definition
22 Oct 2024
What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process. Continue Reading
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Tutorial
21 Oct 2024
Get started with the Kopia backup tool
Backup applications have evolved for increased speed, flexibility and new storage locations. Open source tool Kopia is one option backup admins might consider. Continue Reading
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News
21 Oct 2024
Labour signs up to five years of Microsoft AI
The UK government has signed a deal with Microsoft to reduce the cost of running public sector services using the supplier’s cloud and artificial intelligence technologies Continue Reading
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News
21 Oct 2024
Post Office worker who allegedly told staff to destroy evidence could return, as police investigate
Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation Continue Reading
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News
21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading
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Definition
21 Oct 2024
What is Salesforce Wave Analytics (Salesforce CRM Analytics)?
Salesforce Wave Analytics, now known as CRM Analytics, is a business intelligence (BI) and analytics platform from Salesforce that provides native analytics, visual insights and predictions powered by artificial intelligence (AI) for Salesforce CRM to help businesses make better, data-driven decisions. Continue Reading
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News
21 Oct 2024
Can AI be secure? Experts discuss emerging threats and AI safety
International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence Continue Reading
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News
21 Oct 2024
Review of late evidence doesn’t change Post Office Capture system report
Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed Continue Reading
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Feature
21 Oct 2024
Forrester: Tips for choosing a UCaaS provider
Forrester analysts assess the various options and licensing arrangements available for unified comms-as-a-service offerings Continue Reading
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Tip
21 Oct 2024
6 disaster recovery site requirements for businesses
Building a disaster recovery site provides organizations with a high degree of control over the facility. It also makes them responsible for several critical requirements. Continue Reading
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Definition
18 Oct 2024
What is SAP Project System (SAP PS)?
SAP Project System is a module in the SAP ERP system that enables tightly controlled project management from planning to completion. Continue Reading
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Definition
18 Oct 2024
What is Agile software development?
Agile is a type of software development methodology that anticipates the need for flexibility and applies a level of pragmatism to the delivery of the finished product. Continue Reading
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Tip
18 Oct 2024
6 use cases for big data in manufacturing
Manufacturing big data use cases are demand forecasting, supply chain optimization, quality control, production line improvement, customer data analysis and pricing optimization. Continue Reading
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Definition
18 Oct 2024
What is SAP Production Planning?
SAP Production Planning (SAP PP) is the component of ERP Central Component (SAP ECC) that helps businesses plan the manufacturing, sale and distribution of goods. Continue Reading
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Feature
18 Oct 2024
7 benefits of video marketing
Video marketing can help organizations engage audiences on an emotional level. Key benefits include building trust, enhancing SEO and improving the sales process. Continue Reading
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News
18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading
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News
18 Oct 2024
Poor communication is biggest hurdle to business collaboration
Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication Continue Reading
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Tip
17 Oct 2024
Learn how manufacturing data is collected
Collecting manufacturing data via IoT sensors, RFID tags or AI can point to bottlenecks, potential cost reductions and more. Learn about the top 6 data collection technologies. Continue Reading
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News
17 Oct 2024
Met Police investigating senior Post Office worker over evidence destruction allegation
Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence Continue Reading
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Definition
17 Oct 2024
What is real-time business intelligence (RTBI)?
Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading
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Definition
17 Oct 2024
What is SAP Basis?
SAP Basis is the technical foundation that enables SAP applications to function. Continue Reading
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Feature
17 Oct 2024
What are tensor processing units and what is their role in AI?
We look at Google’s TPUs – tensor processing units – and ask what makes them different to CPUs, GPUs and DPUs, as well as how you can take advantage of them in AI processing Continue Reading
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Definition
17 Oct 2024
What is image metadata and how is it used?
Image metadata is text information pertaining to an image file that is embedded into the file or saved to a separate file that is associated with the image file. Continue Reading
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News
17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading
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News
17 Oct 2024
Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025
Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action Continue Reading
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Opinion
17 Oct 2024
Preparing for disruptions to enterprise application ecosystems
From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading
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Definition
16 Oct 2024
What is Salesforce Marketing Cloud?
Salesforce Marketing Cloud is a customer relationship management (CRM) and digital marketing platform that enables marketers to generate better marketing outcomes and ROI. Continue Reading
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Definition
16 Oct 2024
What is monolithic architecture in software?
Monolithic architecture is the traditional unified model for the design of a software program. Continue Reading
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News
16 Oct 2024
Half of business IT deemed outdated
Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient Continue Reading
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News
16 Oct 2024
SUSE sees growth in multi-Linux support and containers
SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence Continue Reading
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News
16 Oct 2024
Google Cloud Summit: Unifying data, data residency and agent-driven AI
Google Cloud’s London summit underpinned a focus on artificial intelligence with some significant infrastructure updates Continue Reading
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News
16 Oct 2024
Applying IT observability to deliver business metrics
The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading
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News
16 Oct 2024
Former police officer heading Post Office operations did nothing to help innocent subpostmasters
Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions Continue Reading
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Definition
15 Oct 2024
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to provide service and support to their business customers. Continue Reading
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Definition
15 Oct 2024
What is IoT Cloud (Salesforce IoT Cloud)?
IoT Cloud is a Salesforce platform designed to store and process internet of things (IoT) data. Continue Reading
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Blog Post
15 Oct 2024
IFS Unleashed 2024 - day #1: Industrial AI for assets, workflows, people & services
IFS CEO Mark Moffat kicked off IFS Unleashed 2024 in Orlando this week with a promise to explain how his firm is bringing ‘IFS Industrial AI’ to assets, workflows, people & services. “We’re not ... Continue Reading
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News
15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading
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News
15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading
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News
15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading
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News
15 Oct 2024
Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager
Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level Continue Reading
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News
15 Oct 2024
Google launches Parallelstore file storage at cloud AI training
Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud Continue Reading
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15 Oct 2024
CX+EX=BG, with added AI: A winning formula for customer experience
Guaranteeing customer experiences of the highest level possible is one of the cornerstones of the modern business. Is there a magic formula? It could well be a combination of artificial intelligence and pixie dust Continue Reading
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15 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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E-Zine
15 Oct 2024
A future of virtual collaboration
In this week’s Computer Weekly, we examine how immersive technologies such as augmented and virtual reality are set to transform workplace collaboration. We look at how AI is helping to deliver improvements in customer experience. And we analyse the problems in the Post Office project to replace its troubled Horizon IT system. Read the issue now. Continue Reading
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Blog Post
14 Oct 2024
Sonar: AI-assisted code or not, developers must ‘start left’
This is a guest post for the Computer Weekly Developer Network written in full by Manish Kapur, senior director for product & Solutions at Sonar. Sonar specialises in AI-generated or written by ... Continue Reading