Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Feature
21 Nov 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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Tip
20 Nov 2024
Employee experience vs. employee engagement: The differences
Employee experience vs. employee engagement may seem like similar concepts, but knowing the difference is key to improving both. Learn what HR staff should know about each. Continue Reading
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Tip
19 Oct 2023
7 benefits of payroll automation
Automating payroll can help companies in various ways, including reducing costs and employee errors. Learn more about the benefits of payroll automation. Continue Reading
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News
19 Oct 2023
Gitex Global: Dubai Department of Economy and Tourism builds AI engagement platform
Citizens of emirate set to gain access to platform designed to streamline the creation of business licence applications using artificial intelligence to solve the most common pain points in the journey and providing instant digital access to experts on demand Continue Reading
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Definition
19 Oct 2023
CRM (customer relationship management)
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Continue Reading
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News
19 Oct 2023
SAP results highlight AI-driven business software
SAP, like other enterprise software companies, is integrating artificial intelligence across its enterprise software portfolio Continue Reading
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News
19 Oct 2023
Loughborough Uni to create five cyber AI research posts
Supported by Darktrace, Loughborough University is to recruit five doctoral researchers focusing on cross-disciplinary research in AI and cyber security Continue Reading
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News
19 Oct 2023
Scality gets a jump with VMware Cloud Director integration
S3-compliant object storage specialist will use new OSIS integration with VMware’s cloud management tool to target service providers that want to deliver regional cloud offers Continue Reading
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News
19 Oct 2023
Post Office auditors presumed subpostmasters were ‘on the fiddle’ or ‘in a muddle’
Public inquiry into Post Office scandal hears how head office staff routinely made negative assumptions about subpostmasters in small branches Continue Reading
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Blog Post
19 Oct 2023
CNCF firms up Cilium cell structure
Cilium is a software project. It is also the name of a membrane-bound organelle found on most types of eukaryotic cell, although cilia are absent in bacteria - thank you Wikipedia. The name was ... Continue Reading
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Blog Post
19 Oct 2023
Where is our National AI strategy heading?
The recent House of Lords Communications Committee expert witness session revealed a somewhat bizarre situation in government relating to our National AI Strategy. By her own admission, Dame Wendy ... Continue Reading
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Tip
18 Oct 2023
5 real-world examples of customer obsession
Customer obsession requires organizations to place clients' needs at the center of all operations. Real-world examples include Equinox, Tabrick and GreenPal. Continue Reading
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News
18 Oct 2023
Experts call for government to look beyond AI safety
Experts have warned there are far more near-term technology concerns than AI, such as facial recognition and the explosion of deepfakes Continue Reading
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Blog Post
18 Oct 2023
Airbyte snaps on vector database connectors
Data scientists loves vector databases, this year more than ever. Why is this so? Because vector databases have the ability to detect and identify relationships in data, so their usage has become ... Continue Reading
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Tip
18 Oct 2023
Outsourcing benefits administration: Learn what to consider
Outsourcing benefits administration can help companies in various ways, but HR leaders should learn what the arrangement will involve before moving forward. Continue Reading
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News
18 Oct 2023
BT stitches multi-cloud with Global Fabric
UK’s leading telco unveils network-as-a-service offering designed to enable customers to boost cost, security and sustainability while optimising application performance and user experience Continue Reading
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News
18 Oct 2023
Gitex Global 2023: Motul looks to deliver ‘effortless’ experiences in cloud comms
Global oil and lubricants company adopts suite of cloud-based contact centre and unified communications solutions to improve customer experience and enable global employees to collaborate better across borders Continue Reading
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News
18 Oct 2023
SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI
Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas Continue Reading
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Opinion
17 Oct 2023
Generative AI is a game changer for higher education
As in most areas of society, generative AI presents risks and opportunities for the higher education sector. But regardless of which side of the debate you fall, it will be a revolutionary technology Continue Reading
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News
17 Oct 2023
Gitex 2023: Avaya plots generative AI-powered future for customer experience
Leading comms and customer experience technology provider unveils Generative CX concept showing how artificial intelligence can sit at the core of experience transformation Continue Reading
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News
17 Oct 2023
Government to pump £30m into NHS medtech
The government hopes the funding, which is available to integrated care systems across the country, will ease winter pressures through the help of technology Continue Reading
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News
17 Oct 2023
What it takes to succeed in DevSecOps
Providing engineering leadership and balancing between speed and security are some areas that organisations will need to focus on in their DevSecOps journey Continue Reading
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Tip
16 Oct 2023
6 advantages and disadvantages of value chain analysis
Company leaders seeking to optimize efficiency and reduce costs should learn the advantages and disadvantages of value chain analysis to determine if it's the right choice. Continue Reading
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Blog Post
16 Oct 2023
Generative AI, one year later: moving beyond the hype
This is guest blog post by, James Fisher, Chief Strategy Officer, Qlik Almost one year ago, ChatGPT exploded on the scene and quickly took AI mainstream. Since then, an endless number of articles ... Continue Reading
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News
16 Oct 2023
Oracle’s Steve Miranda: Customers nearing inflection point with Fusion
In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real Continue Reading
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Definition
16 Oct 2023
decentralized application (DApp)
A decentralized application (DApp) is a type of distributed, open source software application that runs on a peer-to-peer (P2P) blockchain network rather than on a single computer. Continue Reading
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Feature
16 Oct 2023
Sowing the seeds of growth through IP communications
One of the largest food processing companies in the US takes to cloud-based communications to bring about agility, mobility, efficiency and productivity gains, as well as cost reductions that are, quite literally, not small potatoes Continue Reading
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News
16 Oct 2023
How APAC organisations are tapping generative AI
Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges Continue Reading
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News
13 Oct 2023
UAE makes significant contribution to AI computing power
UAE technology holding company G42 recently began a partnership with US-based Cerebras Systems to build a cluster of supercomputers and a set of accompanying technologies that will speed up the training process for large language models Continue Reading
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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News
13 Oct 2023
‘Angry’ lawyer warned against Post Office computer investigation in 2010 email
Angered by his exclusion from an important discussion, former Royal Mail lawyer told colleagues of the risks to the Post Office if, as planned, they publicly investigate allegations against its computer system Continue Reading
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News
12 Oct 2023
How generative AI and cloud complement each other
McKinsey partner explains the symbiotic relationship between generative AI and cloud, enabling organisations to speed up cloud migration and harness the benefits of AI Continue Reading
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Tip
12 Oct 2023
Value chain vs. value stream: What are the differences?
Understanding value chains vs. value streams can be difficult, but both approaches can help companies improve their operations and customer service. Learn more. Continue Reading
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News
12 Oct 2023
Scottish biometrics watchdog outlines police cloud concerns
Police Scotland’s response to the biometrics commissioner’s formal information notice ‘did not ameliorate’ his concerns about the sovereignty and security of the sensitive biometric information being uploaded to cloud infrastructure that is subject to intrusive US surveillance laws Continue Reading
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Tip
12 Oct 2023
PLM vs. ALM: Compare the differences
Company leaders must be aware of the critical distinctions between PLM and ALM. Learn each system's features and how they can potentially work together. Continue Reading
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News
12 Oct 2023
Hybrid work flexibility the leading driver underpinning successful work experiences
Study finds that while just over half of CEOs strongly believe their organisation is recognised as an employer of choice, less than half of firms provide employees with the technology they need for hybrid work Continue Reading
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Blog Post
12 Oct 2023
DataStax HQ Study Tour 2023
It’s always good to speak to real software engineers inside the actual organisations that they work within; as such, getting away from the formalised staged sessions that make up the annual ... Continue Reading
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Definition
11 Oct 2023
Salesforce
Salesforce, Inc. is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco. Continue Reading
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News
11 Oct 2023
Public sector buyers of AI tech must interrogate its suitability
The Ada Lovelace Institute has published a review on public sector use of artificial intelligence foundation models, looking at the risks and opportunities associated with the technology, and how these can be dealt with from the early stages of procurement onwards Continue Reading
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News
11 Oct 2023
Telstra to acquire Versent for A$267.5m
The move is expected to bolster Telstra’s enterprise IT services business and support international expansion Continue Reading
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News
10 Oct 2023
MGM faces £100m loss from cyber attack on its casinos
MGM Resorts has provided further details on the fallout of the hack targeting its casinos in early September, confirming that a range of personal information has been stolen and that it will likely cost the firm around $100m Continue Reading
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Blog Post
10 Oct 2023
OpenStack Bobcat scales new heights
Virtualised cloud services need sharp teeth. That may be why Bobcat is called Bobcat, or there may be some other unknown rationale. The OpenStack community has this month announced the release of ... Continue Reading
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E-Zine
10 Oct 2023
Teeing up tech at the Ryder Cup
In this week’s Computer Weekly, we go behind the scenes at golf’s Ryder Cup to see the tech firsts introduced to improve the fan experience. UK tech leaders explain why they feel ‘betrayed’ by the government’s net-zero policy changes. And we examine the governance challenges behind immerse technologies such as VR and the metaverse. Read the issue now. Continue Reading
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News
10 Oct 2023
IT and contact centre leaders embrace conversational AI or fear falling behind
Study finds contact centres are on the precipice of a new era as AI begins to deliver and users are increasingly turning to digital channels for information, purchases and support. But efficiency and effectiveness a point of contention Continue Reading
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Definition
10 Oct 2023
employee experience
Employee experience is a worker's perception of the organization they work for during their tenure. Continue Reading
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News
09 Oct 2023
VMware reaffirms commitment to Tanzu
VMware CEO Raghu Raghuram emphasises the importance of having an infrastructure stack capable of supporting applications, with VMware Tanzu playing a pivotal role Continue Reading
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Guest Post
05 Oct 2023
3 ways AI can improve your offboarding process
AI can potentially improve the offboarding process for HR staff by capturing exit interview data and quickly delivering documents, among other uses. Learn more. Continue Reading
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Definition
05 Oct 2023
Microsoft Windows Deployment Image Servicing and Management (DISM)
Microsoft Windows Deployment Image Servicing and Management (DISM) is a command-line tool that allows IT administrators to service Windows desktop images and virtual hard disks prior to deployment to users. Continue Reading
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Definition
05 Oct 2023
kiosk mode (Windows assigned access)
Kiosk mode is a feature in Windows operating system (OS) that allows a device to run only specified applications and settings. Continue Reading
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News
05 Oct 2023
Microsoft: Nation-state cyber espionage on rise in 2023
Microsoft’s latest Digital Defence Report outlines how nation-state cyber activity has largely moved from destructive attacks to espionage and intelligence gathering Continue Reading
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Tip
05 Oct 2023
Red Hat vs. SUSE: How do these Linux distributions stack up?
Deciding between Red Hat and SUSE may not seem simple, but comparing training, pricing and certifications should help companies understand which would best suit their employees. Continue Reading
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News
05 Oct 2023
Government launches £60m Regional Innovation Fund
The £60m fund aims to support universities in areas with lower R&D investment, while the government is also pumping £8m towards AI scholarships Continue Reading
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Blog Post
05 Oct 2023
Infor new developer portal: A place to build ERP apps ‘upon’
It’s always important to define the level at which an enterprise software vendor operates. While some tech companies offer a service, some offer a suite, others specialise in an application (or set ... Continue Reading
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News
05 Oct 2023
Policing minister wants to use UK passport data in facial recognition
The policing minister’s plans to integrate the UK’s passport database with police facial-recognition systems have been met with criticism from campaigners, academics, and the biometrics commissioner for England and Wales Continue Reading
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Definition
04 Oct 2023
human resource management (HRM)
Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization's employees. Continue Reading
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Tip
04 Oct 2023
9 features to look for in benefits administration software
Explore the features your organization's benefits administration software should include to ensure it integrates with other systems and meets the needs of HR staff and employees. Continue Reading
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News
04 Oct 2023
HPE hones GreenLake strategy with AI moves, hybrid cloud management
HPE has evolved its GreenLake strategy over the past five years, expanding beyond its as-a-service offerings to include a capital purchase model and a strong focus on hybrid cloud management and AI Continue Reading
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News
04 Oct 2023
Gartner: Execs put generative AI on business agenda
Generative AI is being pushed up the boardroom agenda, with more organisations appearing to be piloting the technology Continue Reading
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News
04 Oct 2023
Qualcomm looks to reshape digital world through spatial computing
Mobile tech giant announces new platforms, developed in close collaboration with Meta, to provide breakthrough performance in immersive applications such as mixed and augmented reality Continue Reading
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Blog Post
04 Oct 2023
Transforming industries with an AI-enabled data supply chain
This is a guest blogpost by Vaibhav Vohra, Chief Product and Technology Officer at ERP provider Epicor Essential industries are going through a period of radical transformation, as businesses that ... Continue Reading
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News
04 Oct 2023
Visa to invest $100m in generative AI startups
Payments giant investing in startups that focus on applying generative AI to commerce and payments Continue Reading
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Opinion
04 Oct 2023
AI vs software outsourcing: An opportunity or a threat?
While artificial intelligence offers unprecedented opportunities for growth, efficiency and automation, it also raises pertinent questions about the future of software outsourcing Continue Reading
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Blog Post
04 Oct 2023
How should your SAP strategy evolve in line with SAP’s evolution?
This is a guest blogpost by Luiz Mariotto, group vice president, SAP Product Management, Rimini Street. In it he suggests three questions IT leaders should ask about their SAP roadmaps to help ... Continue Reading
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News
04 Oct 2023
ICO issues guidance on workplace surveillance
Guidance on employee monitoring covers how employers can conduct their digital surveillance lawfully, transparently and fairly, and warns against businesses intruding on their workers’ private lives Continue Reading
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Feature
03 Oct 2023
AI interview: Gavin Mueller, media studies professor
Author Gavin Mueller speaks to Computer Weekly about the history of resistance to automation, and why Luddite perspectives and practices are useful in pushing for more equitable digital futures Continue Reading
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News
03 Oct 2023
How Pure Storage is supporting AI workloads
Pure Storage’s cloud-compatible and energy-efficient modular flash storage architecture is well-poised to address the data storage demands of artificial intelligence workloads Continue Reading
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News
03 Oct 2023
Amnesia hides names of individuals behind Post Office’s ‘head on a spike’ strategy
Former Post Office lawyer deflects individual responsibility for a strategy that crushed subpostmasters, blaming the organisation as a whole Continue Reading
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News
03 Oct 2023
The AI developer opportunity
Given the need for new software to support digitisation, we look at how the IT industry is responding to the software developer skills shortfall Continue Reading
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News
03 Oct 2023
Public sector needs systemic reform of capacity to innovate
Improving the public sector’s capacity to innovate requires a culture of innovation underpinned by people, skills and new ways of working with the private sector Continue Reading
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03 Oct 2023
Executive interview: Richard Moulds, Amazon Braket
We speak to Richard Moulds, who heads up Amazon’s Braket quantum computing services, about how the technology is progressing Continue Reading
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E-Zine
03 Oct 2023
Where next for quantum computing?
In this week’s Computer Weekly, we talk to the head of Amazon’s Braket quantum computing services about how the technology is progressing. We go behind the scenes at an ethical hacker event to find out how bug bounty programmes work. And we analyse the offerings of the major players in software-defined storage. Read the issue now. Continue Reading
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News
03 Oct 2023
Top science journal faced secret attacks from Covid conspiracy theory group
A conspiratorial group of extreme Brexit lobbyists mounted an extraordinary campaign against one of the world’s most prestigious science journals – part of a series of joint investigations between Byline Times and Computer Weekly Continue Reading
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News
02 Oct 2023
CDO interview: Lalo Luna, global head of strategy and insights, Heineken
The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading
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Opinion
02 Oct 2023
How AI-powered software development helps digitisation
AI-powered software development can enable IT leaders to beat the developer shortage and turbocharge innovation Continue Reading
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News
02 Oct 2023
How the Australian government is approaching AI
The Australian government is experimenting with AI use cases in a safe environment while it figures out ways to harness the technology to benefit citizens and businesses Continue Reading
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Feature
29 Sep 2023
Customer success vs. sales: What's the difference?
Customer success and sales teams both interact with clients, but customer success prevents churn whereas sales teams focus on loyalty and acquisition. Continue Reading
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Tip
29 Sep 2023
PLM and PDM software: Learn the differences
PLM and PDM software may seem similar, but they fulfill different needs for manufacturers. Learn the differences and which is more useful for your company. Continue Reading
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News
29 Sep 2023
Government hands over £12.5m to farming tech innovators
Some 19 projects focusing on automation and robotic technology will get funding from the Department for Environment, Food and Rural Affairs to boost the agricultural sector Continue Reading
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News
29 Sep 2023
First subpostmaster Horizon conviction overturned in Scotland
Scotland has seen its first Post Office Horizon conviction overturned, taking the UK total to 92 Continue Reading
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News
29 Sep 2023
Government ‘breached privacy’ of Horizon victims with compensation offer, says lawyer
The government breached the privacy of victims of the Post Office Horizon scandal through making a compensation offer public Continue Reading
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News
29 Sep 2023
Scottish watchdog urges wider biometric oversight
Scotland’s biometrics watchdog urges Scottish Parliament to extend oversight of biometric information to include the entire criminal justice system, not just police Continue Reading
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News
29 Sep 2023
As India takes off to space, the stardust will fall on IT
India's progress in space technology will yield benefits not only for its burgeoning space industry but also propel IoT and telephony applications Continue Reading
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News
28 Sep 2023
Strasbourg court condemns Turkey for jailing teacher for using ByLock encrypted messaging app
The case is expected to have implications for the use of digital evidence in prosecutions against users of other encrypted phone apps Continue Reading
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News
28 Sep 2023
US lawmakers write to AI firms about ‘gruelling’ work conditions
Lawmakers have written to nine tech companies – including Amazon, Google and Microsoft – about the working conditions of those they employ to train and maintain their artificial intelligence systems, giving them until 11 October 2023 to respond Continue Reading
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News
28 Sep 2023
Businesses disconnected from realities of API security
Business leaders feel confident they’ve got a handle on API security, but at the same time, incidents are through the roof, according to a report Continue Reading
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News
28 Sep 2023
How Akamai is driving growth in APAC
Akamai's managing director for the region outlines the company’s growth journey, how it sets itself apart from competitors, and its strategies to drive the next phase of growth Continue Reading
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Feature
28 Sep 2023
Automated cloud IR: Empowering cyber with AI-powered playbooks
As cyber threats increasingly target cloud infrastructure, demand for robust and reliable incident response measures is through the roof. Find out why you might want to consider bringing artificial intelligence into play Continue Reading
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Feature
28 Sep 2023
Retailers and customers alike open to AI, but calls for caution
Retail-related studies into AI’s influence suggest its capabilities are welcome by the sector and shoppers alike – but tech leaders advise treading cautiously Continue Reading
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Blog Post
27 Sep 2023
GenAI: Boffins in clover
When Larry Ellison gave his keynote speech at Oracle Cloud World in Las Vegas last week, it would not have been shocking if he had expressed some scepticism about the hype generated by Generative ... Continue Reading
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News
27 Sep 2023
Five more subpostmasters have IT system-related convictions overturned
Over 90 former subpostmasters have so far seen wrongful convictions overturned since it was proved that software errors were to blame for accounting shortfalls Continue Reading
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News
27 Sep 2023
Post Office had no interest in subpostmaster welfare when taking legal action, says Fujitsu memo
Fujitsu memo reveals Post Office didn’t care how legal action would affect its subpostmasters as it placed the reputation of its computer system before their welfare Continue Reading
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Definition
27 Sep 2023
workflow automation
Workflow automation is an approach to making the flow of tasks, documents and information across work-related activities perform independently in accordance with defined business rules. Continue Reading
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Blog Post
26 Sep 2023
Confluent Current 2023: A journey around the data streaming universe
Data streaming company staged the Current 2023 conference and exhibition this month in the heart of Silicon Valley in San Jose. Keen to explain how its platform has expanded its core ... Continue Reading
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Feature
26 Sep 2023
IBM reorients to offset historic storage hardware decline
Storage profile: We look at IBM and the strategic shifts it has made towards the cloud, cloud-native and as-a-service offerings that aim to reverse a long-term decline in revenues Continue Reading
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News
26 Sep 2023
UK government quietly disbands data ethics advisory board
The government has disbanded its Centre for Data Ethics and Innovation’s advisory board in favour of pulling the relevant artificial intelligence (AI) and data knowledge from a pool of external experts Continue Reading
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News
26 Sep 2023
Kubernetes storage: It’s object or nothing for MinIO
SAN and NAS are finished in the age of the cloud when it comes to cloud-native Kubernetes storage, according to container-focused object storage maker MinIO Continue Reading
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26 Sep 2023
How Google is priming its infrastructure for the rising artificial intelligence wave
The technology giant is integrating purpose-built hardware with an optimised software stack to meet the heightened computational demands of next-generation AI workloads. Continue Reading
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E-Zine
26 Sep 2023
Preparing for post-quantum cryptography
In this week’s Computer Weekly, our latest buyer’s guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now. Continue Reading
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Tip
25 Sep 2023
PLM vs. PIM: What are the differences?
Users primarily work with PLM data during product development, while users work with the data from a PIM system when marketing the final product. Learn more about PLM vs. PIM. Continue Reading
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Tip
25 Sep 2023
10 top learning experience platforms to use in 2023
The benefits of learning experience platforms are many, especially now that more employees are working remotely. Here are some of the top LXPs and features to consider right now. Continue Reading
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Tip
25 Sep 2023
Using the Intune management extension for PowerShell scripts
Intune and PowerShell have a lot of unique management actions they can take, but with the help of the Intune management extension, they can communicate and manage more efficiently. Continue Reading
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Tip
25 Sep 2023
Value chain vs. supply chain: What are the differences?
Although value chains and supply chains can be interchangeable, they are separate approaches to producing goods. Learn more about value chain vs. supply chain. Continue Reading