E-commerce technology

Government pledges to reduce digital divide by 25%

The government has launched a Digital Inclusion Strategy to reduce the number of offline people in the UK by 25% Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Are retailers using data analytics to their advantage?

Computer Weekly looks at the challenges the retail sector faces in taking advantage of data analysis Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Endless aisle solution helps Crocs cope with small retail space

Footwear retailer Crocs has implemented an endless aisle solution in its 200-plus stores in the US which helps overcome small store space Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Startups deliver £174m boost to Teesside's digital economy

The Tees Valley area of the UK now has an annual digital economy worth £174m, with £62m from Middlesbrough alone Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Cisco identifies five sectors to benefit from IoE

Healthcare, retail, transport, energy and manufacturing are likely to benefit first from the internet of everything Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Government failed at promoting competition over BDUK, say MPs

The government has consistently failed to promote competition during the roll-out of rural broadband across the UK, according to the PAC. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Ministry of Justice to invest up to £375m in court and tribunal technology reform

The Ministry of Justice has announced a five-year programme to update and replace technology used in courts and tribunals across the UK Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

M&S uses social media to make customers happy and drive sales

Marks and Spencer has been using social media to engage with its customers and has seen a significant increase in sales from its marketing campaigns Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

The digital CIO: How digital technology will change the way organisations work

If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading

By

• Bill Goodwin, Computer Weekly

Case study: How John Lewis conquered the web

An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading

Case study: Footwear company Deckers takes e-commerce sites into the cloud

The company behind shoe brands including Ugg Australia and Teva is using a cloud-based digital commerce platform to support global expansion Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Cabinet Office completes first user trial of consumer technologies

The Cabinet Office has completed its first user trial of consumer technologies within the department Continue Reading

Tech-savvy Mothercare boss quits

Mothercare announces the resignation of chief executive Simon Calver Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Online sales up 18% on last year

Post-Christmas online sales have exceeded forecasts, growing by 18% year on year Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Poundland founder launches Poundshop online website

The co-founder of the bargain store Poundland is to launch a Poundshop online store Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Met Police releases ‘Total Technology’ IT strategy

The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Large internet companies could win insurance customers

Almost a quarter of consumers would consider large internet companies – such as Google and Amazon – as possible insurance providers. Continue Reading

Amazon shares fall despite strong Q4 results

Amazon reported record revenues of $25.6bn in the fourth quarter of 2013, up 20% on the previous year, but below analyst expectations Continue Reading

By

• Warwick Ashford, Senior analyst

IT at the WWF Living Planet Centre

WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

BBC publishes PwC report into its failed £98m Digital Media Initiative

The BBC has today published a report by PwC into the broadcaster’s failed Digital Media Initiative (DMI) Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

NAO slams Universal Credit for not achieving value for money

The Department for Work and Pensions (DWP) has failed to achieve value for money during the development of the Universal Credit IT system. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Case study: London Borough of Islington’s smart working journey

The London Borough of Islington is using technology to ensure its staff are as productive as possible travelling along a ‘smart working journey’ Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

700,000 benefit claimants miss out on Universal Credit deadline

The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

UK citizen sues Microsoft over Prism private data leak to NSA

A court action brought in the UK will test Microsoft's legal right to disclose private data on UK citizens to US intelligence services Continue Reading

By

• Fiona O’Cleirigh

Banks must engage effectively with customers via Twitter

Retail banks must take advantage of social media to engage with customers, said digital banking experts. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Argos: a digital retailer

Argos has unveiled its first digital concept store, as part of the retailer’s aim to become a digital retailer over the next four and half years. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

How web giants are making datacentres lean and green

Facebook and eBay infrastructure chiefs outline their efficiency strategies at DatacenterDynamics Converged conference in London Continue Reading

By

• Jim Mortleman

CIO interview: Paolo Cinelli, CIO, Ikea

Ikea's priority is to get closer to its customers using a multi-channel approach which combines digital and traditional methods Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Technology Industry Survey 2014

From CTOs to software developers, architects to entrepreneurs, this report captures the opinions of people at the forefront of shaping our industry. Continue Reading

IT spending up as companies invest in digital technology

Businesses are stepping up their spending on IT as they invest in strategic digital technologies, a CIO survey by Deloitte reveals Continue Reading

By

• Bill Goodwin, Computer Weekly

McDonald's to engage with tech-savvy customers in restaurants

McDonald’s is engaging with customers by implementing interactive technologies in its restaurants Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Technology and innovation in European banks

Innovations in online and mobile, in video banking, social integration and CRM, are taking precedence to connect with banking customers Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Google share price at record high on third quarter results

Google’s share price has hit a record high in response to better-than-expected third quarter results Continue Reading

By

• Warwick Ashford, Senior analyst

High-growth companies selected for government Future Fifty programme

The first high-growth UK companies have been chosen for the government’s Future Fifty fast-track programme. Continue Reading

Spanish bank La Caixa looks to startups for innovation

La Caixa is looking for ways to innovate in an increasingly competitive environment, and is turning to startups for new and niche technologies Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Tesco.com uses agile development offshore to roll out internationally

Tesco used agile methodology, co-ordinating a team of 100 offshore developers, to roll out the Tesco.com website internationally Continue Reading

By

• Cliff Saran, Managing Editor

High street stores embrace digital to entice customers

Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Tesco profits drop despite multichannel shopping

Tesco's pre-tax profits fell 24% to £1.39bn over the first half of its financial year despite adopting multichannel shopping technology Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Tesco to launch £119 7-inch tablet to expand multichannel presence

Tesco is expanding its multichannel retail strategy with the introduction of its own tablet, targeting non-internet-savvy users Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Martin Russell, head of IT services, Just Eat

Just Eat's head of IT services, Martin Russell speaks to Computer Weekly about his experiences of switching to Google Continue Reading

By

• Cliff Saran, Managing Editor

Online retailing means the industrialisation of analytics

Figleaves founder and eCommera chief scientist Michael Ross argues that online retailing requires a new type of action-oriented business intelligence Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Smart Grid and the Internet of Things

Rob McNamara, executive director of SmartGrid GB, tells the story behind the UK's Smart Meter project in this presentation. Continue Reading

Smart technologies and the internet of things

Marc Overton, VP Wholesale & M2M at Everything Everywhere, discusses the impact of machine to machine communication in this presentation. Continue Reading

Technology, Innovation and Change

IT leaders identify the technologies most likely to impact on their organisations approach to change and innovation in this study by Theron LLP and Computer Weekly. Continue Reading

Are you ready for 2020?

Dan Wood, senior manager for software market development at HP, discusses the results of HP's Enterprise 2020 study in this presentation. Continue Reading

Building a Smarter London

Nick Bromley iCity Programme Manager for GLA, reveals how London could be turned into a smart City in this presentation. Continue Reading

Google competition proposals not good enough, says EC

Competition commissioner Joaquin Almunia wants Google to readdress fears that it is abusing its market domination for its own gain Continue Reading

By

• Warwick Ashford, Senior analyst

Tech firms target piracy profiting websites

Tech firms including Google, Yahoo and Microsoft join an initiative targeting websites that profit from piracy by cutting off advert revenue Continue Reading

By

• Warwick Ashford, Senior analyst

Business Reimagined

Reimagining business is about waking up to a new environment based on technology that liberates rather than constrains, writes Dave Coplin. Continue Reading

Snapshot: Online presence of UK retailers

This concise report assesses the online presence of 36 of the UK's leading high street retailers. Continue Reading

More than one-fifth of UK firms hit by DDoS attacks in 2012

More than a fifth of UK firms experienced a disruptive distributed denial of service (DDoS) attack in 2012 Continue Reading

By

• Warwick Ashford, Senior analyst

From chess to ping pong: How Pegasystems is capturing the Fortune 500

Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading

By

• Bill Goodwin, Computer Weekly

CIO interview: Pete Marsden, CIO, Asos.com

As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading

By

• Angelica Mari

CIO interview: Paul Clarke, director of technology, Ocado

Paul Clarke is responsible for the technology strategy at online grocer Ocado, where IT is used in every aspect of the business Continue Reading

Bet365's move to HTML5 is more than a gamble

Online gaming site Bet365 has starting using HTML5 to build a rich user experience on its website Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Steve Monaghan, IT & e-commerce director, Waterstones

After a year of turmoil caused by migration away from HMV, the IT team at Waterstones is finally finding room to think about strategy Continue Reading

Contactless payments exceed five million in March

Some 5.3 million contactless transactions totalling over £39m were made in March 2013 using Visa contactless cards Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BMW outsources web platform roll-out to Accenture

German car manufacturer BMW has contracted Accenture to manage the implementation of its new web platform Continue Reading

Schuh takes first steps to in-store Wi-Fi

Shoe retailer Schuh signs a contract with The Cloud to offer free Wi-Fi to customers Continue Reading

Herding Geese: The Retail Supply Chain

Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. Continue Reading

UK online businesses neglect mobile strategy

Online businesses are failing to implement mobile strategies, according to a report from Barclays bank Continue Reading

By

• Jennifer Scott, TechTarget

Google reaches deal with EU competition authorities

Google has reportedly reached a deal with European Union (EU) competition authorities over concerns about its business practices Continue Reading

By

• Warwick Ashford, Senior analyst

Why CIOs need to become tax literate

Digital technologies can have significant ramifications for corporate taxation. IT teams need to be aware of the issues, says PwC Continue Reading

By

• John Steveni

Case Study: 192business switches to tokenisation to speed up business processes

Online payment card verification firm 192business uses tokenisation to speed up its processes and protect credit card details from fraud Continue Reading

CIO interview: Darrell Stein, IT director, Marks & Spencer

As M&S develops its multi-channel capability, Darrell Stein and his team are delivering projects focused on innovation and profitability Continue Reading

By

• Angelica Mari

John Lewis drops virtual mirror project as part of ‘fail fast at innovation' strategy

John Lewis has canned its virtual mirror project as part of the company’s approach to ‘failing fast at innovation’ Continue Reading

By

• Kathleen Hall, TechTarget

Majestic Wine swaps Microsoft for Intershop in ecommerce refresh

Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system. Continue Reading

ISPs in the US join forces to serve “six strikes” to illegal downloaders

Internet Service Providers (ISPs) in the US are leading a campaign to target piracy using a “six strike” warning system Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Music companies critical of Google’s anti-piracy efforts

Music companies have accused Google of failing to fulfil a pledge not to give prominent rankings in search results to websites offering illegal music downloads. Continue Reading

By

• Warwick Ashford, Senior analyst

Amazon sales soar in 2012

Amazon sales rose 27% to $61bn (£39bn) in its 2012 results and 22% in its 2012 fourth quarter revenues to $21.27bn, compared with 2011 Continue Reading

By

• Kathleen Hall, TechTarget

GDS must not become an outlier, warns Martha Lane Fox

The Government Digital Service (GDS) must not remain an outlier to the way the public sector delivers online services, says Martha Lane Fox Continue Reading

By

• Kathleen Hall, TechTarget

Morrisons sees poor sales due to lack of online presence

Supermarket chain Morrisons posted “disappointing” sales over the Christmas break, due to the retailer’s lack of online presence. Continue Reading

By

• Kathleen Hall, TechTarget

Competing firms jockey for position in mobile payments gold rush

While mobile payments is still in its infancy, the promise of the rewards is substantial and competition for market dominance is gathering pace Continue Reading

By

• Kathleen Hall, TechTarget

First departmental sites move to Gov.uk

Two government departments have migrated onto the Gov.uk site, as part of the first moves to bring all departmental information under a single domain. Continue Reading

Mobile NFC in Retail

This report from the GSMA explains the opportunities for NFC Mobile communications in retail. Continue Reading

Universal Credit programme director Malcolm Whitehouse steps down

Malcolm Whitehouse, programme director for the government's £2.2bn Universal Credit project, has stepped down Continue Reading

By

• Kathleen Hall, TechTarget

Argos to close stores in move to digital

Argos is to cut up to 75 stores in a move to reposition itself from a catalogue-led business to a digital retailer Continue Reading

Lamborghini slashes web costs with Amazon Web Services

Supercar maker Lamborghini has revamped and accelerated the performance of its website by running it on Amazon Web Services Continue Reading

By

• Cliff Saran, Managing Editor

Facebook to launch virtual bingo in UK

Facebook is to launch a virtual bingo game in the UK that offers cash prizes Continue Reading

By

• Warwick Ashford, Senior analyst

Smartphones drive Tesco's UK virtual supermarket

Tesco has launched a smartphone-friendly virtual supermarket online shopping system at Gatwick airport. Continue Reading

By

• Warwick Ashford, Senior analyst

Evaluating Netsuit Suitecommerce

NetSuite recently announced SuiteCommerce, a unified platform that enables businesses to centrally manage all aspects of their e-commerce and optimize interactions regardless of device or location, Nucleus Research reports. Continue Reading

SQL injection attacks rise sharply in second quarter of 2012

SQL injection (SQLi) attacks were up 69% in the second quarter of 2012 compared with the previous quarter, warns cloud hosting firm FireHost Continue Reading

By

• Warwick Ashford, Senior analyst

Retailers without multichannel risk losing business

Retailers without a multichannel offering could start haemorrhaging cash as customers' expectations change, according to research Continue Reading

Software glitch to blame for RBS and NatWest online banking outages

The software glitch behind the outages at RBS and NatWest banks could carry on through the weekend, preventing cutomers from buying online Continue Reading

By

• Jennifer Scott, TechTarget

RBS and NatWest online services unavailable

Some Royal Bank of Scotland (RBS) and NatWest Bank customers cannot access online services as the banking group experiences a computer problem. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

2012: Will this be the year TPM finally comes of age?

Will 2012 be the year that TPM finally delivers on its potential to provide a hardware-based "root of trust" for enterprise information security? Continue Reading

By

• Warwick Ashford, Senior analyst

Online competition sends Clinton Cards into administration

High street card retailer Clintons enters administration as online rivals take control of the market Continue Reading

By

• Jennifer Scott, TechTarget

Global lessons in eHealth implementation

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. Continue Reading

How the cloud found Mitchells & Butlers

The cloud was found to be a good fit for hospitality company Mitchells & Butlers after it approached IT providers with a set of outcomes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mobile Apps Stores

Juniper Research analyses the growing market for mobile apps in this report extract. Continue Reading

Social media users demand more meaningful interactivity

British people want more from the social media platforms they use as demand for more meaningful user experiences increases. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nokia smartphones bomb as sales drop 27%

Nokia’s latest results for Q4 2011 show just how far the company that was once the standard choice for almost every corporate mobile user has fallen. Continue Reading

By

• Cliff Saran, Managing Editor

European cross-border e-commerce

Growing use of digital channels as part of shopping experience is driving retailers’ focus toward efficient online, cross-border operations in Europe. Continue Reading

Tim Berners-Lee supports campaign against US PIPA and SOPA

Father of the web Berner-Lee, latest to support senator Ron Wyden's initiative against PIPA and SOPA. Continue Reading

By

• Cliff Saran, Managing Editor

Olympics resale site still offline after two days

The Olympics tickets resale site has been offline for more than two days, after tens of thousands of people clamoured online buy unwanted tickets on 6 January. Continue Reading

By

• Kathleen Hall, TechTarget

CIOs believe cloud, SaaS, consumerisation and mobility increase risk

Business models such as cloud computing and trends such as the consumerisation of IT, social media and mobility are exposing performance blind spots in IT management, a CIO survey has revealed. Continue Reading

By

• Warwick Ashford, Senior analyst

Amazon sees profits plummet 73% as company eyes iPad’s market share

Amazon's profits plunged 73% to $63m in Q3, as it invested to take on the iPad with its e-readers and Kindle Fire tablet computer. Sales grew 44% to $10.88bn, boosted by pre-orders for the Amazon Kindle Fire. Continue Reading

By

• Kathleen Hall, TechTarget

Virgin Media Business sees sales increase by 1.2 per cent

Virgin Business Media saw its sales increase by 1.2% to £154m compared to the same period last year, as the company saw an increase in public sector business. Continue Reading

By

• Kathleen Hall, TechTarget

Google previews new Dart web programming language

Google has introduced a new programming language, Dart , for building web applications. Continue Reading

By

• Jenny Williams

Boots launches mobile site to expand multichannel offering

Retailer Boots has launched a mobile version of its website to expand its multichannel portfolio. Continue Reading

By

• Jenny Williams, University of Gloucestershire