Data quality management and governance

HR technology essential to cutting-edge customer service, say big businesses

If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading

By

• Bill Goodwin, Computer Weekly

University of Edinburgh and Huawei collaborate on joint data lab

University is setting up a research and development lab dedicated to distributed data management and processing, with help from Chinese company Continue Reading

By

• Alex Scroxton, Security Editor

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Conal Furie, innovations director, Jardine Motors Group

The motor trade is often seen as behind the times in technology, but a lot can be done to improve the customer experience with cutting-edge tech, says motor group’s head of innovations Continue Reading

By

• Cliff Saran, Managing Editor

Motorola brings big data digital evidence service to UK police forces

Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

Silicon Valley startups aim to make big data capture and prep slicker

A group of California-based startup and early-stage data analytics and management companies are bidding to make big data, including sensor data, more tractable for analysis Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

CW Europe: Technology poses new risks to jobs, economies and society

Rapid advances in technology could have destabilising effects on employment and economic growth, and could exacerbate social unrest, the World Economic Forum (WEF) warned. Society’s failure to keep pace with technology change was a key risk under discussion at Davos in January. Continue Reading

Sweden uses Minecraft for urban planning

Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading

By

• Eeva Haaramo

Compute power pushes boundaries

In this week’s Computer Weekly, we examine the ways chip engineers are looking beyond silicon to keep pushing the limits of Moore’s Law as datacentre power demands increase. We find out about serverless computing and how it could deliver what many firms really want from the cloud. And we look at the importance of culture change to digital transformation. Read the issue now. Continue Reading

CW ASEAN: Singapore hosts world’s first robo-taxis

In this month’s CW ASEAN we take a look at a project to introduce self-driving taxis in Singapore. The autonomous vehicle pilot comes as no surprise as the city state is not shy to try out the latest and greatest digital technology to make life for its people and businesses easier and more productive. Also read how Singapore central bank is testing blockchain for bank-to-bank payments in partnership with a banking consortium, how Google’s cloud platform is heating up the cloud market in Asia, and how one IT director has transformed the way Pizza Hut interacts with customers in Hong Kong. Continue Reading

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading

By

• Alicia Buller

Diageo opts for additional services centre in Bangalore

Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Digital Economy Bill lacks clarity on data sharing, experts say

The Digital Economy Bill needs to firm up its definitions on data sharing and improve transparency to avoid losing public trust, according to experts Continue Reading

By

• Lis Evenstad

CW ANZ: Life-saving data

In this month’s CW ANZ, read how data saves lives in Australia’s hospitals. Few organisations invest heavily in IT to make sure their clients use less of their product, but that’s the battle Australia’s National Blood Authority is fighting – and winning – as it leans heavily on data and mobile technology innovations to optimise a real-time supply chain that involves most of Australia’s more than 1,300 hospitals. Continue Reading

CW Benelux: Painting by numbers

In this issue of CW Benelux, we describe how data scientists in the Netherlands have applied technology to art. The Dutch are renowned for being creative with technology and the country has a deep history in art, boasting some of the most celebrated painters. It is therefore apt that the combined tech brains of ING, Microsoft, the Technical University of Delft and other contributors have created The Next Rembrandt, which serves as a visual showcase for big data. The new portrait in the style of Rembrandt van Rijn was put together by a combination of big data technology and 3D printing. All of Rembrandt’s 346 paintings were analysed using data analytics, making it possible to create a seemingly genuine Rembrandt image, while a 3D printer made accurate emulation of his paint patterns and textures a reality. Also in the Netherlands, we feature a case study about how The Hague is solving a bike parking headache with a mobile app. Continue Reading

CW Nordics: Dealing with digital disruption

The Nordic countries are renowned for being home to thriving tech startup scenes, so it is hardly surprising that IT is a disruptive force in the region. In this quarter’s CW Nordics ezine we look more closely at how the Nordic region is being affected by technology disruption across industry sectors and how organisations are reacting to it. Continue Reading

IBM’s Watson gets to work

In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading

How MI5 and MI6 gather your personal data for surveillance

Publicly released documents shed light on the many databases and sources used by the intelligence services to gather bulk personal data about UK citizens Continue Reading

By

• SA Mathieson

Graph databases are making connections

In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading

CW ASEAN: May 2016

The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading

CW@50: Data management – Five decades of prospecting for business value

Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

France takes the lead in the global open data race

The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Britain to pay billions for monster internet surveillance network

New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading

By

• Duncan Campbell , 2QQ Ltd, Sussex University

CDOs lack organisational design experience, says Gartner

Research firm identifies immaturity in the organisational design of the set-ups led by the new breed of chief data officer and offers a menu of four design options Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Data quality metrics a governance must, managers say

Data governance managers who spoke during an online conference said that tracking business-oriented metrics on data quality improvement is a key to success in governance efforts. Continue Reading

By

• Craig Stedman, Industry Editor

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

By

• David Braue

Is government surveillance going too far?

In this week’s Computer Weekly, as the UK prepares new laws on surveillance and data collection, we hear from security experts on the challenges of balancing privacy and security and their insider view on GHCQ and the NSA. We examine the growing threat of ransomware and how to tackle it. And we look at the implications of new EU data protection rules. Read the issue now. Continue Reading

National roll-out of Universal Credit digital service to begin in May 2016

The Universal Credit digital service will be rolled out to five job centres a month from May 2016, says the Department for Work and Pensions Continue Reading

By

• Lis Evenstad

Free software gains ground in the Italian public administration

Italy's Ministry of Defence is pioneering the use of open-source office productivity tools with the migration of 150,000 PCs to LibreOffice Continue Reading

By

• Piero Macri

Singapore and UK researchers investigate privacy in big data era

Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading

By

• Tao ai Lei

How technology is helping deliver aid to Syrian refugees in the Middle East

The Syrian refugee crisis has engulfed the Middle East, but technology is proving to be an essential tool to help aid organisations support displaced people Continue Reading

By

• Andy Favell

Health chief 'should be held to account' for whistleblow errors

Former nurse and clincial commissioner Bernie Rochford claims unfair dismissal after blowing the whistle on IT problems which put patient care at risk Continue Reading

By

• Julia Gregory and Bill Goodwin

CIO interview: Rob Threadgold, global head of IT infrastructure and operations, ICBC Standard Bank

Standard Bank is taking a global approach to IT challenges following its acquisition by Chinese banking giant ICBC Continue Reading

By

• Mark Samuels

NHS IT system for GP data upload slammed for delays and overspend

National Audit Office report highlights problems that led to four-year delay and a system that did not work when completed Continue Reading

By

• Bryan Glick, Editor in chief

Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading

By

• Bill Goodwin, Computer Weekly

Wearable technology to transform laggards in insurance industry

Wearable and other smart technologies set to transform the insurance industry in the next three to five years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Exit checks system for UK borders finally goes live

The Home Office launches a system for making exit checks of travellers at UK borders, following the scrapped e-Borders programme Continue Reading

By

• Bryan Glick, Editor in chief

National Police ICT Company operational after four years of wrangling

The national Police ICT Company is operational and aims to save £465m a year – nearly four years after Theresa May proposed its creation Continue Reading

By

• Bryan Glick, Editor in chief

National Police ICT Company finally set to start operations

A national Police ICT Company is set to begin operations after finally being approved by the UK’s police and crime commissioners Continue Reading

By

• Bryan Glick, Editor in chief

Former Capital One data analysts charged with mining customer data

US financial services regulator SEC charges two former employees of financial services firm Capital One with insider trading Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What are the options for electronic patient records in the NHS after NPfIT?

Many hospitals lack comprehensive electronic patient record (EPR) systems. What are the options now, in the wake of the NPfIT disaster? Continue Reading

By

• SA Mathieson

Case study: Antwerp port boosts profits with activity-based management software

How the Antwerp Port Authority has improved its business processes with SAS software Continue Reading

By

• Stef Gyssels

Cabinet Office begins procurement for next stage of Gov.uk Verify

The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

M&S turns to predictive analytics to keep shelves stocked over Christmas

Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas. Continue Reading

By

• Bill Goodwin, Computer Weekly

CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s

While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Airbus interview: research, innovation and the future of aviation

IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Problems surface as first users attempt to use Gov.uk Verify

Problems have surfaced as users try to use Gov.uk Verify to prove their identities Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

How the BBC became digital in three-and-a-half years

The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Disney spreads the magic through wearable technology

The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie

Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Oracle Openworld 2014

Every September, San Francisco plays host to Oracle’s user conference, where customers, users and developers descend on the city to learn the latest on the supplier’s products and services. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Clarks shoes steps into digital

Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Boots to roll out real-time stock visibility in coming weeks

Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

EY seeks tech startups to address challenges of right to be forgotten

Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Ordnance Survey to release open data on green spaces

The Ordnance Survey is to release information and statistics on green space in England and Wales as open data Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

NAO reveals Home Office spent £347m on failed ICW programme

The Home Office spent £347m closing its Immigration Case Work programme, which was supposed to replace legacy databases Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Wimbledon bunker tour: The IT behind the tennis championships

Computer Weekly goes behind the scenes at Wimbledon to investigate the technology supporting of one of the biggest tennis championships Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Wimbledon to analyse social interactions at tennis championship

The All England Lawn Tennis and Croquet Club at Wimbledon will be analysing social interactions throughout tennis championship Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Seven best practices to boost big data governance efforts

Governing big data is much like governing other data, though businesses must adjust governance processes to accommodate larger, more varied data sets. Continue Reading

By

• Anne Marie Smith, Ph.D., Alabama Yankee Systems, LLC

SDL turns to cloud HR to join up businesses in 40 countries

The technology is central to the company’s strategy to integrate formerly autonomous businesses in 38 countries into a single operation Continue Reading

By

• Bill Goodwin, Computer Weekly

Write-through, write-around, write-back: cache explained

Cache is vital for application deployment, but which one to choose – write-through, write-around or write-back cache? We examine the options Continue Reading

By

• Chris Evans

Case study: How John Lewis conquered the web

An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading

Rural broadband roll-out row

In this week’s Computer Weekly, a small Lancashire village is at the centre of a row over rural broadband – we examine the complex arguments on both sides of an issue that goes to the heart of criticisms of the UK’s roll-out plan. The move to cloud and hosting is changing the market for datacentre technologies – we look at the implications for IT managers. Have you heard of Sepa? We explain why you need to know about the upcoming financial regulation. Read the issue now. Continue Reading

Using data profiling techniques -- and estimating the effort required

Data profiling is a key part of data quality efforts. Here's a simple formula for calculating the amount of time needed to profile a data set. Continue Reading

By

• David Loshin, Knowledge Integrity Inc.

Big data salary increases present cost pressure for Indian CIOs

As pressure mounts on CIOs to drive business growth through customer acquisition big data skills, which come at a premium, will put pressure on budgets. Continue Reading

By

• Viraj Desai

700,000 benefit claimants miss out on Universal Credit deadline

The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Big Data analytics: Adoption and employment trends

The report identifies current and future adoption rates for big data by type and size of organisation in the UK Continue Reading

Data on the Balance Sheet

This report from the Centre for Economics and Business Research (Cebr), discusses the economic arguments for placing 'data' as an asset on the company balance sheet. Continue Reading

Hands-on Oracle Application Express security

This book extract demonstrates how Oracle Application Express (APEX) can be vulnerable to SQL injection, using sample code. Continue Reading

Companies are not taking advantage of data analytics, research says

Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports Continue Reading

By

• Bill Goodwin, Computer Weekly

Oracle OpenWorld 2013: Oracle customers continue to invest in big data

Airbus, Thomson Reuters and the New York Stock Exchange have all implemented Oracle's big data products to improve their businesses Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Big trends from Oracle OpenWorld 2013: Big data and cloud

Oracle tackled issues of big data and cloud head on at its annual OpenWorld 2013 user conference in San Francisco Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

British Army’s manpower planning saves £770m through SAS BI

The British Army's headquarters is using SAS to analyse and more efficiently allocate manpower and resources Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Unlocking the value of big data

This independent report provides the first in-depth assessment of the role that data-intensive technology can play in supporting jobs and growth in Ireland over the next five years. Continue Reading

Banks tighten data handling in race for compliance

Data is obviously a valuable asset to any company, but managed poorly it could also be a liability. Data in the financial sector continues to grow at a rapid pace, so getting your house in order will ensure you are not hit with any unwanted fines or receive any negative PR due to data loss. In this issue of CW Europe read how data discipline ensures you avoid data loss, as well as helping you to think clearer and to be organised. Continue Reading

Data steward role needs some shepherding itself

Consultant David Loshin gives suggestions for building and managing a data stewardship program that can effectively support data governance. Continue Reading

By

• David Loshin, Knowledge Integrity Inc.

Big data adds new complications for data stewards

In order to accommodate big data and the needs of data scientists, data stewards will need to adjust to a more short-term view of data stewardship. Continue Reading

By

• Beth Stackpole

CW buyer's guide: data management

Effective use of data management systems will provide access to consistent, accurate and current information Continue Reading

Data governance tools: Part, but not all, of the governance puzzle

While tools designed for data governance are helpful, organizations must also implement best practices and standard processes to be effective. Continue Reading

By

• David Loshin, Knowledge Integrity Inc.

Big Data in Big Companies 

The International Institute for Analytics (IIA) and SAS, assess how 20 large firms have deployed analytics to generate value from their big data assets. Continue Reading

Privacy and big data

Sixteen key questions companies need to answer when considering the privacy and governance aspects of big data Continue Reading

Big data journalism exposes offshore tax dodgers

How journalists harnessed big data to challenge offshore financial secrecy Continue Reading

By

• Duncan Campbell and Craig Shaw

The need for data speed

In this week's Computer Weekly, we find out how the McLaren Formula One team is using high-speed data analytics to improve race performance. Our new buyer's guide looks at best practices in data management. And we discuss IT leaders' frustrations about the unwanted complexities of software licensing. Continue Reading

CW500: Back to the Future: Big Data at Channel 4

Bob Harris, Chief Technology Officer of Channel 4 Television, explains the broadcaster's approach to big data in this presentation for Computer Weekly's 500 Club. Continue Reading

Business value from the internet of things

In this week's Computer Weekly, we hear from manufacturing giant GE about its plan for gaining business value from the "internet of things", analysing huge amounts of machine data in an industrial internet. Our latest buyer's guide looks at HR management systems. And we look at ways to improve the detection of data breaches. Continue Reading

Inadequate datacentre infrastructure is a barrier to big data analytics

Inadequate datacentre infrastructure and siloed work practices are preventing UK enterprises from benefiting from big data analytics, shows study Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Enterprise data quality efforts in good company with MDM, governance

Combining data quality initiatives with master data management and data governance programs can help ensure that data remains accurate and consistent. Continue Reading

By

• Alan R. Earls

Lloyds customer complaints plummet after automating manual processes

Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes Continue Reading

By

• Bill Goodwin, Computer Weekly

An Information Architecture Vision

The Open Group assesses the "big data" problem and offers an Enterprise Information Planning and Architecture Model to help organisations make the most of their information. Continue Reading

NHS numbers to be mandated by 2014

NHS providers must use an NHS number to identify all patient data, Tim Kelsey, director for patients and information at NHS England announces Continue Reading

By

• Kathleen Hall, TechTarget

Gartner: Deriving value from Big Data for CRM

Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). Continue Reading

CW500: Back to the Future: Big Data at Channel 4

Bob Harris, Chief Technology Officer of Channel 4 Television, explains the broadcaster's approach to big data in this presentation for Computer Weekly's 500 Club. Continue Reading

British Army data quality programme tackles ‘whole army’ concept

The British Army’s data quality programme faces a challenge with moves to unify regular and territorial soldiers into one force Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Information Security Breaches Survey 2013

Security breaches cost large businesses an average of £850,000, the 2013 Information Security Breaches Survey reveals. Continue Reading

Open data leaders slam government over postcode privatisation

The Open Data Institute has hit out at Whitehall plans to allow details of UK postcodes to continue to be sold for profit Continue Reading

By

• Bryan Glick, Editor in chief

Microsoft SQL Server data profiling tool put to work

Andy Hogg demonstrates how to clean up dirty data with the data profiling tool that comes with Microsoft SQL Server Continue Reading

By

• Andy Hogg

SAS: Data quality, data governance concerns impede big data programmes

Only 12% of information management professionals are doing big data, according to a survey from SAS and SourceMedia Continue Reading

Making sense of storage in a big data world

Robert White, executive director for enterprise infrastructure at Morgan Stanley, offers advice on how to develop a strategy for managing big data storage. Continue Reading

CW Buyer's Guide: Big Data Infrastructure

Computer Weekly looks at the mindset and technology infrastructure businesses need to analyse big data. Continue Reading