Content management

Australian broadcaster live-streamed Winter Olympics with AWS

It would take someone over five million years to watch the amount of video carried across IP networks each month in 2021 – that’s how much video content we’ll be consuming over the next few years. ... Continue Reading

By

• Aaron Tan, TechTarget

HPE pushes prescriptive AI for industrial applications

Predicting when a machine will fail is one thing, but HPE hopes its artificial intelligence service will help businesses augment their maintenance programmes Continue Reading

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• Cliff Saran, Managing Editor

Online data can be used to create better housing for all, says Resi’s Depledge

Alex Depledge, CEO of Resi, will speak at Datafest on how online data can open up architecture to more people – but she warns against over-hyping data science Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Scrivito unveils serverless CMS product

By building the CMS with ReactJS, Scrivito gained attraction with development community, according to an analyst. Continue Reading

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• Jesse Scardina, News Writer

Proof of concept shows blockchain could save lives in pharmaceutical logistics

DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Why digital customer experience requires business transformation

Research shows that customer experience will boost business, but IT and the people across the organisation need to embrace data analytics Continue Reading

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• Cliff Saran, Managing Editor

How Auto Trader improved web design to support digital business

Digitisation requires an agile methodology and the ability to enhance products quickly. We look at how Auto Trader optimised traditional web design Continue Reading

By

• Cliff Saran, Managing Editor

Smart speakers: How to give apps a voice

Experts discuss how to go about creating compelling voice-enabled user interfaces for smart speakers Continue Reading

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• Cliff Saran, Managing Editor

Tech boosts sales at Abu Dhabi’s Healthpoint

United Arab Emirates healthcare provider Healthpoint has increased sales and efficiency through the use of the latest IT systems Continue Reading

By

• Alicia Buller

Information management is going mainstream – at last!

Some assumptions have been held by IT pros for so long that they have almost become articles of faith. One of these is the idea that content management, particularly for files, semi-structured and ... Continue Reading

By

• Tony Lock, Freeform Dynamics

In the know: how a digital workspace can drive innovation

In a digital world, engaged employees can support innovation using a new generation of tools that leverage behavioural science and more Continue Reading

By

• Christian Annesley

University of Northampton launches app-based prospectus

University is using software to create an app-based prospectus and improve internal communications Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top IT priorities for Nordic CIOs in 2018

Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading

By

• Eeva Haaramo

Smart speakers open new windows into customer behaviour for CRM

Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence? Continue Reading

By

• Lindsay Clark

Chief data officer role is key to business success, says Gartner

There’s a new chief in business, set to take on stewardship of the company’s data assets, research shows Continue Reading

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• Cliff Saran, Managing Editor

Carglass France feels benefit of employee knowledge sharing

Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees Continue Reading

By

• Christian Annesley

How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading

By

• Alicia Buller

Digitally preserving history

In this week’s Computer Weekly, we find out how cloud technologies are helping Gibraltar to digitally preserve historic documents and safeguard its cultural heritage. We examine progress on the roll-out of the new NHS national network. And our latest buyer’s guide looks at the benefits and challenges of cloud-based ERP software. Read the issue now. Continue Reading

Veritas takes stock of data management play

Software supplier Veritas says it has delivered on its promises but there is still work to do in realising its data management vision Continue Reading

By

• Aaron Tan, TechTarget

Government wants to remain in EU cyber security club after Brexit

The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019 Continue Reading

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• Alex Scroxton, Security Editor

European Union states question copyright law proposal

European states are questioning legality of a new copyright law proposed by the EU Continue Reading

By

• Jennifer Baker

Content delivery innovation improves user experience for e-tailer

WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading

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• Alex Scroxton, Security Editor

Box uses Google’s AI to support image recognition in the enterprise

Optical character recognition and automated generation of image metadata is now possible, thanks to Google Cloud AI Continue Reading

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• Cliff Saran, Managing Editor

Experian admits mobile and online issues after system upgrade

Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Second phase of Dubai Health Authority’s electronic records implementation to start in August 2017

Unified electronic medical record (EMR) system to be rolled to more medical facilities across Dubai Continue Reading

By

• Edward Banda

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

How Game used data to transform store experience and drive personalisation

Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store Continue Reading

By

• Clare McDonald, Business Editor

Sweden uses Minecraft for urban planning

Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading

By

• Eeva Haaramo

Only 49% of marketers are pushed to reinvent customer service due to technology

Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology Continue Reading

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• Clare McDonald, Business Editor

A guide to Alexa smart home integration

We look at how Amazon's voice service, Alexa, can be used to control smart home devices Continue Reading

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• Cliff Saran, Managing Editor

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading

By

• Alicia Buller

Coca-Cola cloud project bottles rewards for 25,000 staff

Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees Continue Reading

By

• Bill Goodwin, Computer Weekly

Diageo opts for additional services centre in Bangalore

Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Abu Dhabi Securities Exchange uses blockchain for e-voting

Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Digital knowledge at the British Library

In this week’s Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK’s printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain – we examine how it works. And tech leaders tell us how to architect IT infrastructure for moving to the cloud. Read the issue now. Continue Reading

Royal Shakespeare Company targets more groundlings with Progress

The Royal Shakespeare Company revamps its web site and gets its customer engagement act together with content management and digital marketing tools from Progress Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Westpac bank launches Databank data protection service

Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading

By

• Stuart Kennedy

Bangkok Hospital recognised for its use of electronic records

Private hospital in Thailand is recognised for its effective use of IT by a global accreditation body Continue Reading

By

• Ai Lei Tao

Nordic CIO interview: Roland Grunéus, Intrum Justitia

Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data Continue Reading

By

• Jenny Stadigs

Cabinet Office failed to manage risks around migration to shared service centres, says NAO

The government’s delayed programme to migrate back-office functions to two shared service centres is not achieving value for money, lacks an integrated business case and has failed to track additional costs incurred, says the NAO Continue Reading

By

• Lis Evenstad

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading

British Library's 'digital wallpaper' brings Shakespeare to the smartphone

The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading

By

• Alex Scroxton, Security Editor

France takes the lead in the global open data race

The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Outsourcer MSXI puts Microsoft cloud in driving seat

Business process outsourcer MSXI has replaced Salesforce with a Microsoft business applications stack to support its car dealership business Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

By

• David Braue

CIO interview: Henry Cohen, CIO, Telegraph Media Group

The newspaper publisher is developing an agile mindset in response to the growth of digital over printed publications Continue Reading

By

• Angelica Mari

National roll-out of Universal Credit digital service to begin in May 2016

The Universal Credit digital service will be rolled out to five job centres a month from May 2016, says the Department for Work and Pensions Continue Reading

By

• Lis Evenstad

Change is in the air as Australia's Royal Flying Doctor Service applies analytics to everything

Australia's Royal Flying Doctor Service unearths additional benefits of data analytics following its decision to use Splunk software to analyse operational logs Continue Reading

By

• David Braue

Does Cambridge University Hospital’s Epic project indicate NHS lacks capacity?

Cambridge University Hospitals NHS Foundation Trust’s £200m eHospital project was seen as a model of how an NHS trust could revolutionise its IT, autonomously. A tale of over-ambition? Continue Reading

By

• SA Mathieson

Irish hospital to offer patient access to records by November 2016

Galway Clinic plans a big-bang launch of its Meditech electronic medical record system, which includes a patient portal and mobile app Continue Reading

By

• Lis Evenstad

The problem of smart cities and connectivity in the UK

Only once leaders develop a framework for local economic and societal development can the “smart city” buzz can evolve into “intelligent communities” Continue Reading

By

• David Brunnen, Groupe Intellex

Dell and EMC's Big Splash point to hyper-convergence

On the storage side, Dell trailed EMC in the enterprise storage space. How will this affect the newly merged tech giants? Continue Reading

How the Consumer Rights Act will affect the digital industry

Consumer legislation has been updated to take into account the unique nature of digital content – but what does it mean for technology suppliers? Continue Reading

By

• Jasnoop Cheema

South Manchester NHS signs up to take Allscripts EPR

University Hospital of South Manchester NHS Foundation Trust has become the latest trust in the region to choose an electronic patient record system from Allscripts Continue Reading

By

• Lis Evenstad

Singapore and UK researchers investigate privacy in big data era

Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading

By

• Tao ai Lei

Keeping up with Cassandra, the NoSQL database

What does Call of Duty, the Hive smart thermostats, Social Weather and the William Hill bookie app all have in common? They are all powered by the Apache Cassandra NoSQL database Continue Reading

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• Lis Evenstad

Legal documents reveal HP's failings over Autonomy

The board of Hewlett-Packard (HP) knew about Autonomy’s failings – yet voted the $11.1bn acquisition through regardless, internal memos have revealed Continue Reading

Wearable technology proves its worth on the front line

In this week's Computer Weekly, we look at business applications for wearable technology. With hands-free police and military pilot projects already under way, wearable technology is set to make its mark in the enterprise in the near future. Read the issue now. Continue Reading

William Hill kicks off football season with blast from the past

A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading

By

• Cliff Saran, Managing Editor

Councils explore options for online mapping tools

Councils are drawing on Ordnance Survey, Google Maps and OpenStreet Map for online mapping. What’s the optimal mix? Continue Reading

By

• SA Mathieson

Mobile operators must adapt data plans to address video boom

Over 52 million terabytes of data traffic will transit worldwide mobile networks this year alone, up by more than 50% on 2014, according to statistics from Gartner Continue Reading

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• Alex Scroxton, Security Editor

App development companies fight back against digital piracy

How can digital companies protect their IP against a tidal wave of smartphone boosted piracy? Is digital rights management software effective enough, or is it better to adapt your business model? Continue Reading

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• Peter Ray Allison

Pharmaceutical companies use BPM to cut cost of clinical trial drugs

Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading

By

• Bill Goodwin, Computer Weekly

Digital customer experience: Beyond the website

Organisations are faced with the challenge of delivering their customers with an online experience that goes far beyond just a website Continue Reading

By

• Rob Bamforth, Timefort

Former nurse’s career blighted after blowing whistle on IT problems

Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told Continue Reading

By

• Julia Gregory and Bill Goodwin

Wearable technology to transform laggards in insurance industry

Wearable and other smart technologies set to transform the insurance industry in the next three to five years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why self-service and automation will power mass adoption of BI

Tibco’s analytics head, Brian Gentile, believes business intelligence needs to adapt for mass-market adoption Continue Reading

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• Cliff Saran, Managing Editor

HSBC website mistake guides customers to porn

HSBC’s Hong Kong website accidentally featured an out-of-date link that directed people to a porn site Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

How building information modelling is changing the construction industry

The Cabinet Office says that by 2016, “collaborative 3D building information modelling will be required on all government projects” Continue Reading

By

• Peter Ray Allison

The more IT changes, the more technology issues remain the same

In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little Continue Reading

By

• Cliff Saran, Managing Editor

Cabinet Office begins procurement for next stage of Gov.uk Verify

The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s

While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers. Continue Reading

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• Caroline Baldwin, Freelance editor and journalist

NHS more trusted with personal data than private sector

Private sector could learn from the NHS when it comes to inspiring trust over personal data, Deloitte survey finds Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

ITN deploys wireless transmission technology for breaking news

ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London Continue Reading

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• Alex Scroxton, Security Editor

Southampton university fuels research with IBM Watson analytics

The University of Southampton has begun a far-reaching initiative to redefine the future of research powered by IBM Watson analytics Continue Reading

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• Cliff Saran, Managing Editor

Government open standards - the curious case of Microsoft and the minister

What role, if any, did science minister David Willetts take in helping Microsoft try to overturn government IT policy? Continue Reading

By

• Bryan Glick, Editor in chief

Airbus interview: research, innovation and the future of aviation

IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Ipswich hospital improves healthcare service with Esri data visualisation

Health pilots location-based technology that delivers data visualisation Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Problems surface as first users attempt to use Gov.uk Verify

Problems have surfaced as users try to use Gov.uk Verify to prove their identities Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Firms at serious risk of data loss through file sharing, study shows

Businesses are at serious risk of data loss and compliance violations due to risky file-sharing practices, a study has shown Continue Reading

By

• Warwick Ashford, Senior analyst

UK lags behind US and Australia in DevOps adoption

The UK is significantly behind other markets in terms of DevOps adoption Continue Reading

By

• Archana Venkatraman, Datacentre Editor

How the BBC became digital in three-and-a-half years

The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Disney spreads the magic through wearable technology

The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie

Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Oracle Openworld 2014

Every September, San Francisco plays host to Oracle’s user conference, where customers, users and developers descend on the city to learn the latest on the supplier’s products and services. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Q&A: MarkLogic CEO Gary Bloom talks strategy

Gary Bloom, CEO of NoSQL database supplier MarkLogic, talks to Computer Weekly about strategy Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Muji takes on cloud platform to increase sales

Retailer Muji is using a cloud-based platform from IT services firm Infosys to help it understand customers and target sales Continue Reading

CIO interview: Stephen Hale, head of digital, Department of Health

“I want to make digital less of a novelty,” says the Department of Health’s head of digital Stephen Hale Continue Reading

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• Caroline Baldwin, Freelance editor and journalist

Clarks shoes steps into digital

Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Boots to roll out real-time stock visibility in coming weeks

Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

The digital CIO: ‘Fear of Google’ and the ethics of digital business

Could the big digital players be using their dominance by exerting unfair competition? Continue Reading

By

• Brinley Platts and Peter Thornton

EY seeks tech startups to address challenges of right to be forgotten

Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Ordnance Survey to release open data on green spaces

The Ordnance Survey is to release information and statistics on green space in England and Wales as open data Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Why John Linwood is not to blame for BBC’s failed technology project

Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned? Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

CW Europe - August 2014 Edition

The hype around data mining may have receded, but it remains a critical discipline for the data scientist. This issue of CW Europe looks at what exactly data mining is, how and when it is used – and why it should not be mistaken for business analytics. Continue Reading

Microsoft attacks UK government decision to adopt ODF for document formats

Microsoft has questioned the merits of the UK government’s decision to adopt ODF - but meeting minutes show OOXML was given due consideration Continue Reading

By

• Bryan Glick, Editor in chief

NAO reveals Home Office spent £347m on failed ICW programme

The Home Office spent £347m closing its Immigration Case Work programme, which was supposed to replace legacy databases Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Huddle eases collaborative critical path for engineering firm WSP

Engineering consultancy WSP chooses Huddle to allow its engineers and architects to share project data securely and collaborate, regardless of location Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Wimbledon bunker tour: The IT behind the tennis championships

Computer Weekly goes behind the scenes at Wimbledon to investigate the technology supporting of one of the biggest tennis championships Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

BBC promotes R&D controller Matthew Postgate to CTO role

The BBC has appointed its research and development (R&D) controller Matthew Postgate as the corporation's chief technology officer (CTO) Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist