Cloud applications
Organisations, both public and private, are turning to cloud computing applications, as they move their infrastructure to the cloud. Find out about SaaS and PaaS through news, features and expert advice. Learn how organisations are managing the complexity of hybrid cloud and on-premise applications, as well as private and public cloud applications.
-
E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
-
News
13 Jun 2023
Belgian bank leaps forward in digital transformation through core banking outsourcing deal
Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
-
News
17 Jul 2014
IFS reports 13% increase in first half software licence revenue
IFS, the Sweden-based ERP company has reported half-year licence revenue growth of 13% Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
-
News
16 Jul 2014
IBM partners with Apple to deliver enterprise services for iOS
IBM has given Apple a major boost in the enterprise, through a partnership that will see it provide services and software for iOS Continue Reading
By- Cliff Saran, Managing Editor
-
News
15 Jul 2014
Diageo puts ServiceNow fizz in IT service desk
Diageo has gone live with an implementation of ServiceNow to automate IT services as part of a global transformation Continue Reading
By- Cliff Saran, Managing Editor
-
E-Zine
14 Jul 2014
Time for an upgrade? Why you should buy IT now
In this week’s Computer Weekly, as competitive pressures and new technologies drive down IT prices, we find out why now is a great time to buy IT. We examine why going digital means a different approach to IT management. And we hear the latest best practices for improving your customer engagement with IT. Read the issue now. Continue Reading
-
Feature
14 Jul 2014
A guide to smart home automation
Unless it is a new build, the challenge in creating a smart home is that technology must work irrespective of the age of the property Continue Reading
By- Cliff Saran, Managing Editor
-
News
10 Jul 2014
Google Ventures expands with $100m to fund ‘most disruptive’ startups in Europe
Google is launching an expanded venture fund for Europe, with £58m to support and invest in next-gen European startups Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
09 Jul 2014
Google I/O: Extending Google's enterprise reach
At its annual developer conference last month, Google extended its enterprise portfolio boosting its security, storage and MDM products Continue Reading
By- Clare McDonald, Business Editor
-
News
08 Jul 2014
Huddle eases collaborative critical path for engineering firm WSP
Engineering consultancy WSP chooses Huddle to allow its engineers and architects to share project data securely and collaborate, regardless of location Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
03 Jul 2014
Netflix releases its AWS monitoring tool Security Monkey into the wild
Netflix has made Security Monkey, the AWS tracker tool it built for itself, freely available to other Amazon cloud users Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
03 Jul 2014
Blender maker adds ServiceNow ITSM to business mix
Blender maker Vitamix has rolled out its ServiceNow IT service management (ITSM) beyond the improvement of its IT operation by automating tasks across the business. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
-
E-Zine
30 Jun 2014
Supporting Apple in the enterprise
In this week’s Computer Weekly, our latest buyer’s guide takes an in-depth look at how to support Apple products in an enterprise IT infrastructure. We find out how eBay built its own Openstack private cloud. And the chief of the government’s G-Cloud programme talks about changing public sector IT procurement. Read the issue now. Continue Reading
-
Feature
24 Jun 2014
Unilever puts SAP at the captain’s table
Consumer goods company Unilever works hand in glove with SAP in “speeding up its growth”, according to senior executives at the two firms Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
-
News
18 Jun 2014
Case study: How eBay uses its own OpenStack private cloud
eBay runs one of its most crucial workloads – its website – on an OpenStack private cloud platform developed by itself Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
18 Jun 2014
Interview: John Swainson, president of Dell Software
Dell Software president John Swainson's aims to make Dell Software a $5bn business Continue Reading
By- Cliff Saran, Managing Editor
-
News
17 Jun 2014
IFDS integrates UK and India service centres
International Financial Data Services has implemented software to balance workloads across UK and Indian delivery centres Continue Reading
-
E-Zine
16 Jun 2014
The Met Office turns to open source
In this week’s Computer Weekly, we find out why the Met Office turned to an open source database to replace Oracle at the UK weather forecasting service. We take an in-depth look at Microsoft’s SQL Server 2014 release. And we analyse the revolutionary potential of cloud computing. Read the issue now. Continue Reading
-
News
12 Jun 2014
Can Salesforce.com re-engineer business IT?
With 1.5 million developers and a new focus on industry solutions, is Salesforce.com a business platform? Continue Reading
By- Cliff Saran, Managing Editor
-
News
09 Jun 2014
Home Secretary Theresa May unveils datacentre in Maidenhead
Home Secretary Theresa May has opened a multi-million-pound extended datacentre, owned by UK cloud firm iomart Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
E-Zine
09 Jun 2014
The case for a European cloud market
In this week’s Computer Weekly, the European Commission wants to create a digital single market in Europe based on industry standard clouds – but is the plan realistic? Network encryption promises to solve many IT security threats – we examine the benefits. And our latest buyer’s guide looks at business process management. Read the issue now. Continue Reading
-
Feature
09 Jun 2014
OpenStack storage: Cinder and Swift explained
is a rising star in private cloud infrastructures. But what about OpenStack storage? We run the rule over OpenStack Cinder and Swift Continue Reading
By -
News
06 Jun 2014
Cloud impact can be as big as the advent of computing itself: EIU report
Cloud is not just a replacement for older computing platforms, but a change as revolutionary as the advent of computing itself, says EIU report Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
05 Jun 2014
UK airports lead move to cloud services
UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO. Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
05 Jun 2014
CIOs should 'leave innovation to marketing'
CIOs should focus on managing the technical infrastructure and leave innovation to other parts of the business – conclusion of a major study. Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
04 Jun 2014
Sapphire 2014: Plattner restates radical, in-memory computing future
SAP's Hasso Plattner restates his case that enterprise applications face a radical future, based on in-memory computing Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
-
News
03 Jun 2014
Sapphire 2014: SAP CEO McDermott declares war on ‘complexity’ and sets Fiori free
Bill McDermott, SAP CEO, devoted his opening keynote at Sapphire 2014 to declaring war on business process “complexity” Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
-
News
03 Jun 2014
High availability strategy key to saving costs, says Sungard AS
The cost of IT downtime is extremely high for businesses – but must all systems and applications be highly available all the time? Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
Feature
29 May 2014
Future of in-house datacentres in the cloud era
It is predicted that companies will spend three times more on the cloud by 2017. But as cloud goes mainstream, are in-house datacentres really dying? Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
28 May 2014
CIO interview: Ian Cohen, CIO, Jardine Lloyd Thompson
Running a programme to transform the business is the wrong way to go about change, according to Ian Cohen, CIO at insurance broker JLT Continue Reading
By- Cliff Saran, Managing Editor
-
News
23 May 2014
Business Objects use increases among SAP users, but Hana uptake low
More UK and Ireland SAP customers are using Business Objects now than even two years ago, but only 15% are using Hana Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
-
News
22 May 2014
Salesforce.com opens UK datacentre to support data sovereignty
Cloud CRM company Salesforce.com has announced its first UK datacentre, which is also its first in Europe Continue Reading
By- Cliff Saran, Managing Editor
-
News
19 May 2014
SAP certifies core business apps to run on Microsoft Azure
From June, users of SAP Business Suite software, Business All-In-One solution, SAP Mobile Platform, SAP Adaptive Server Enterprise and Hana platform will be able to run them on Azure Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
19 May 2014
IT headcount lags behind growth in digital strategies
There is a huge gap in technology staffing for e-commerce operations, according to a new report from analyst Forrester Continue Reading
By- Cliff Saran, Managing Editor
-
News
15 May 2014
Justifying the business case to update Oracle eBusiness Suite
To justify the upgrade cost needed to move to Oracle eBusiness Suite Release 12, IT departments need consider how the implementation can deliver value. Continue Reading
By- Cliff Saran, Managing Editor
-
News
02 May 2014
Addressing security and privacy on the industrial internet
The smart grid and smart meters are part of the wider industrial internet, which will offer insight into people’s life at home. What are the security implications? Continue Reading
By- Cliff Saran, Managing Editor
-
News
01 May 2014
British Gas brings central heating control to smartphones with AWS
British Gas used public cloud IT to enable people remotely control their homes’ central heating with smartphone apps and save on utility bills Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
30 Apr 2014
SDL turns to cloud HR to join up businesses in 40 countries
The technology is central to the company’s strategy to integrate formerly autonomous businesses in 38 countries into a single operation Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
28 Apr 2014
US judge orders Microsoft to hand over email data held in Dublin
A US Judge has ordered Microsoft to give the District Court access to the contents of one of its customer’s emails stored on a server located in Dublin Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
23 Apr 2014
Optimising the data warehouse
Analysts Clive Longbottom and Rob Bamforth discuss approaches to optimising data warehouses for big data. Continue Reading
-
News
23 Apr 2014
The mid-market conundrum
Analysts Bob Tarzey and Bob Brown look at how mid market organisations can achieve 'best in class' IT applications with limited resources. Continue Reading
-
News
16 Apr 2014
Q&A: SAP's Mike Ettling discusses SuccessFactors cloud HR strategy
Computer Weekly talks to Mike Ettling, global head of cloud and on-premise HR at SAP, about the company’s strategy for its SuccessFactors cloud HR technology Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
15 Apr 2014
EU data privacy authorities approve Microsoft Azure, Office 365 cloud services
The European Union's data privacy authorities have given approval to Microsoft's cloud services including Windows Azure and Office 365 Continue Reading
By- Archana Venkatraman, Datacentre Editor
-
News
10 Apr 2014
BT and Microsoft to offer secure fast lane to Azure cloud
Microsoft’s UK cloud chief hails service as critical step in supporting CEO Satya Nadella’s ambitious plans for global cloud dominance Continue Reading
-
News
08 Apr 2014
EasyJet flies with HR software in the cloud
Airline easyJet is moving to cloud-based human resources software from Workday to manage its 8,000 employees Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
-
News
08 Apr 2014
Workday sees opportunity for cloud financial management in Europe
Workday plans to push cloud finance and accounting services to enterprise in Europe, but observers say its background in HR technology may prove an obstacle Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
08 Apr 2014
Law Society advises legal industry's IT teams over cloud
The Law Society has published best-practice advice for legal firms' IT teams that are considering using cloud computing, following increased use of the cloud to store data Continue Reading
-
E-Zine
07 Apr 2014
Cloud wars
In this week’s Computer Weekly, cloud users are set to benefit from cheaper services as Google and Amazon start a price war. The mainframe is still not dead yet – we look at 50 years of the IBM mainframe. And we assess the latest attempt to encourage overseas IT experts to fill the UK’s skills shortages. Read the issue now. Continue Reading
-
News
07 Apr 2014
CIO interview: Leandro Balbinot, global CIO, HJ Heinz
Food giant HJ Heinz is gearing up to expand its international presence with a technology modernisation programme encompassing 23 countries Continue Reading
-
News
04 Apr 2014
John Lewis and Waitrose move to Google Apps for collaboration
John Lewis and Waitrose have adopted Google Apps for sharing ideas, managing information and receiving real-time updates on the business Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
-
E-Zine
03 Apr 2014
CW Europe – April 2014 Edition
This edition of CW Europe looks at data protection in Europe after PRISM, asking what the new EU data protection regulation is about and how it could affect your business. CW Europe’s security editor asked industry experts their opinion how the controversial reform and how it could affect the region. Continue Reading
-
News
03 Apr 2014
Pharmaceuticals company turns to cloud HR technology
Astra Zeneca CIO Dave Smoley turns lessons learned from an earlier cloud HR implementation to use at the pharmaceuticals giant Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
24 Mar 2014
Grant Thornton spends £3m in move to cloud HR services
Financial advisory firm invests in cloud talent management as it gears up to expand its operations in the UK Continue Reading
By- Bill Goodwin, Computer Weekly
-
Feature
21 Mar 2014
The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
20 Mar 2014
Big Digital Leadership
This paper by digital strategist Ade McCormack, offers CIOs advice on turning digital technology trends into a business advantage. Continue Reading
-
News
19 Mar 2014
Oracle finally sees revenue growth from hardware business
Oracle has finally seen a boost from its server business, with hardware sales up 8% in its latest financial results Continue Reading
By- Bryan Glick, Editor in chief
-
Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
-
News
18 Mar 2014
Global taskforce agrees on green datacentre metric
DCeP hopes to win widespread support as a useful and meaningful standard for measuring datacentre efficiency Continue Reading
-
News
14 Mar 2014
Interview: Charles Phillips, CEO, Infor
Charles Phillips is at a critical point in his role at Infor. Over the past three years as CEO he has invested heavily in overhauling the company's enterprise software Continue Reading
By- Derek Du Preez
-
News
14 Mar 2014
Amazon Web Services reaches its 8th birthday
On March 14 2006 Amazon expanded from its retail heritage and launched its IT services business with the birth of Amazon Web Services (AWS) Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
-
News
10 Mar 2014
Case study: BG Group turns to cloud HR to reach staff in multiple countries
Gas exploration and production company replaces SAP HR technology with Oracle Fusion in the cloud. Continue Reading
By- Bill Goodwin, Computer Weekly
-
E-Zine
10 Mar 2014
Making data flow freely
In this week’s Computer Weekly, our latest buyer’s guide looks at open data and how it can improve public services – and even help prevent a repeat of the recent floods. We report from Cloud Expo on the reasons why public cloud is yet to be embraced by enterprise IT. And we look at the key issues for buying HR software in 2014. Read the issue now. Continue Reading
-
News
04 Mar 2014
Airport IT Trends Survey
Airports are spending a larger slice of their revenues on technology as they look to improve the passenger experience, this major study from SITA reveals. Continue Reading
-
News
04 Mar 2014
Gartner: Time to rethink backup procedures
IT leaders and storage managers can realise cost savings and improve their use of backup infrastructure by rethinking their back-up procedures, says Gartner analyst Dave Russell. Continue Reading
-
Feature
03 Mar 2014
No more email? Why companies are turning to collaboration technology
Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
25 Feb 2014
Flexibility and integration drove NatWest Microsoft Dynamics migration
NatWest Business Banking selected Microsoft Dynamics CRM when it realised it needed full CRM capability Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
-
News
24 Feb 2014
Case study: Virtualised storage adds value to Denmark's tunnel vision
State construction firm Femern selects DataCore system to help speed up Fehmarnbelt undersea odyssey and keep the sharks at bay Continue Reading
-
News
21 Feb 2014
Executive interview: Microsoft targets the non-professional developers
The developer community is changing. There are far more people programming now, says Microsoft's Tim O'Brien Continue Reading
By- Cliff Saran, Managing Editor
-
Feature
18 Feb 2014
The UK’s problem with power
Datacentre power buyers say Britain’s deregulated energy market is as complex as trading in derivatives Continue Reading
By -
News
18 Feb 2014
HP knew of Autonomy hardware sales tactics
New evidence suggests HP was aware of Autonomy’s accounting practices months before publicly condemning the company Continue Reading
By- Jennifer Scott, TechTarget
-
Photo Story
17 Feb 2014
UK IT spending will outpace rest of Europe in 2014
Computer Weekly research reveals the IT spending priorities for UK and European organisations in 2014. Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
14 Feb 2014
HR Technology Key Trends 2014
HR Directors and leading IT suppliers give their take on the HR technology trends for 2014 in this analysis from HR Zone. Continue Reading
-
News
11 Feb 2014
Schneider accreditation aims to boost green datacentre skills
Datacentre supplier offers free vendor-neutral courses and certification through its online Energy University Continue Reading
-
News
07 Feb 2014
Amazon nets lion’s share of $10bn public cloud market
AWS continues its unassailable domination of the sector, despite recent moves by Google, IBM and Microsoft Continue Reading
-
News
07 Feb 2014
Met Police releases ‘Total Technology’ IT strategy
The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
-
News
04 Feb 2014
Satya Nadella replaces Steve Ballmer as Microsoft CEO
Microsoft has named Satya Nadella as CEO almost six months after former incumbent Steve Ballmer announced his retirement Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
-
News
31 Jan 2014
WIll open source save the datacentre industry?
IT rivals stand cheek-by-jowl to praise Facebook’s Open Compute Project, but is the love-in a Damascene conversion or just damage limitation? Continue Reading
-
News
29 Jan 2014
Microsoft joins Open Compute Project
Redmond giant makes server specs public in bid to influence future datacentre design Continue Reading
-
News
28 Jan 2014
BBC failed to get "sufficient grip” over failed DMI project, says NAO
The National Audit Office has slammed the BBC over its failed Digital Media Initiative (DMI), project saying the broadcaster was “too optimistic” and the BBC executive “did not have sufficient grip of the programme" Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
-
News
22 Jan 2014
HB Fuller sticks with HR in the cloud
Cloud based HR system gives adhesives maker the ability to manage its global workforce Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
20 Jan 2014
IBM to open London datacentre as part of $1.2bn global cloud push
New facility first in UK to be based on IBM SoftLayer cloud architecture Continue Reading
-
E-Zine
20 Jan 2014
The IT risks facing Universal Credit
In this week’s Computer Weekly, we examine the ongoing IT risks facing the UK government’s highest-profile IT project – the troubled Universal Credit programme to reform the UK’s welfare system. We talk to IT leaders to find out their spending priorities for 2014 and how their IT budgets are shaping up. The digital chief at BBC Worldwide talks about managing technology innovation. And we find out about the latest best practice in improving datacentre performance. Read the issue now. Continue Reading
-
Photo Story
17 Jan 2014
Top IT priorities for 2014 in Europe
Exclusive Computer Weekly research showing how IT decision makers are spending their 2014 budgets. Continue Reading
By- Cliff Saran, Managing Editor
-
News
16 Jan 2014
HCL and CSC partner to modernise applications
Indian IT services firm HCL and US competitor CSC are working together to win business in the application modernisation and cloud migration segments of the application outsourcing sector Continue Reading
-
E-Zine
13 Jan 2014
What is being said about you on social media?
In this week’s Computer Weekly, we examine the sentiment analysis technologies that can help businesses understand what’s being said about them on social media and how best to react. We find out about the development of next-generation Wi-Fi and how it can help improve mobile working. And our supplier profile of Amazon Web Services looks at the challenges and opportunities for the cloud market leader. Read the issue now. Continue Reading
-
News
06 Jan 2014
Is cloud computing almost too good to be true for banks?
The cloud’s most obvious benefits will enable banks to keep up with technology changes while reducing costs Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
-
News
31 Dec 2013
CW500 Club in 2013
Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers about the topical challenges they face Continue Reading
-
Photo Story
23 Dec 2013
IT at the WWF Living Planet Centre
WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
-
News
20 Dec 2013
UK citizen wins legal round against Facebook over Prism leaks
A British citizen has applied for a judgement against Facebook in a case that will test the right of tech firms to give UK personal data to the NSA. Continue Reading
By- Fiona O’Cleirigh
-
Opinion
19 Dec 2013
User acceptance testing needs real training, not just a short course
In spite of its importance, user acceptance testing (UAT) is often chaotic, problematic and ineffective Continue Reading
-
News
06 Dec 2013
Firm works with Google maps to provide fleet management software
Greater Anglia rail company will roll out a taxi booking app in 2014 developed by fleet management software provider TDispatch and powered by Google Maps Continue Reading
By- Clare McDonald, Business Editor
-
News
06 Dec 2013
Nokia Solutions Networks HR rejects best of breed for best of platform
Nokia Solutions and Networks has chosen a ‘best of platform’ approach for its global HR programme in the wake of a reduction in staff from around 80,000 to 50,000, consequent to a restructure in 2011 Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
-
News
05 Dec 2013
700,000 benefit claimants miss out on Universal Credit deadline
The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
-
News
05 Dec 2013
UK citizen sues Microsoft over Prism private data leak to NSA
A court action brought in the UK will test Microsoft's legal right to disclose private data on UK citizens to US intelligence services Continue Reading
By- Fiona O’Cleirigh
-
News
03 Dec 2013
Microsoft invests in Ireland datacentre
Microsoft is expanding its Dublin datacentre with a €170m investment Continue Reading
By- Cliff Saran, Managing Editor
-
News
03 Dec 2013
Scabal moves to the cloud for storage flexibility
Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading
-
E-Zine
02 Dec 2013
The future of local government IT
In this week’s Computer Weekly, we look at how visionary IT leaders in local government plan to transform the delivery of digital public services using the cloud. Our latest buyer’s guide looks at the technology challenges of implementing the internet of things for businesses. And do firms dealing with tech-savvy consumers need a new approach to IT management? Some IT leaders think they do. Read the issue now. Continue Reading
-
News
29 Nov 2013
IT budgets to rise by 3% in 2014 as companies step up spending on mobile
IT spending will increase by 3% in 2014, up from 1.8% last year. But shadow IT spending will add another 40% to technology budgets Continue Reading
By- Bill Goodwin, Computer Weekly
-
News
26 Nov 2013
Gartner: What CIOs should know about cloud‑based customer service
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. Continue Reading
-
News
20 Nov 2013
Case study: McGraw-Hill Education mobilises with Salesforce
The educational resources provider utilises Salesforce to develop a mobile app and get its sales reps selling more on campus Continue Reading
By- Jennifer Scott, TechTarget
-
News
19 Nov 2013
Human Capital Management
Computer Weekly looks at the steps companies have taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver. Continue Reading
-
Feature
18 Nov 2013
Procter & Gamble uses Teradata cloud analytics for global marketing
Procter & Gamble has 15,000 websites, but sells almost exclusively through retailers. This makes gathering intelligence on customers tough Continue Reading