CW500 and IT leadership skills
The most successful IT managers have developed beyond the core technology skills and exhibit great interpersonal and communication skills to make them effective IT leaders. We talk to today's CIOs and IT directors, and to members of our CW500 Club of senior IT professionals, to learn from their experiences and examine how you can improve and develop your IT leadership skills.
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News
20 Jan 2025
Power grid constraints threaten Dutch digital innovation ambitions
The Netherlands risks falling behind in crucial digital innovations such as artificial intelligence as power grid congestion reaches critical levels across the country Continue Reading
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News
17 Jan 2025
Why CIO tenures are getting shorter ... and why it matters
While the CIO role often has a strong focus on delivering technology change many now have a wider business-focused role Continue Reading
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Blog Post
03 Jul 2014
Dear HP, Microsoft (and others) - stop bleating, start competing
There's an interesting story in The Independent today that highlights the issue I wrote about on this blog last week - about the Cabinet Office policy of trying to make the old "oligopoly" of big ... Continue Reading
By- Bryan Glick, Editor in chief
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News
01 Jul 2014
BBC promotes R&D controller Matthew Postgate to CTO role
The BBC has appointed its research and development (R&D) controller Matthew Postgate as the corporation's chief technology officer (CTO) Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
27 Jun 2014
Roadchef exits IBM Global Services for direct supplier relationships
Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP Continue Reading
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Blog Post
13 Jun 2014
Can social science save the web?
Pretty much every week these days you can expect a story in Computer Weekly on one of two topics: the growing importance and influence of the web to business and economic development; and the ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
06 Jun 2014
Russia invests £2.8bn to deliver 10Mbps fibre broadband across the country
Earlier this week, I was in Moscow, visiting the Skolkovo Innovation Centre, Russia's $15bn attempt to create a tech startup environment to compete with Silicon Valley.I mentioned in one of my ... Continue Reading
By- Bryan Glick, Editor in chief
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News
05 Jun 2014
Unilever appoints Jane Moran as global CIO
Former CIO of Thomson Reuters, Jane Moran, has joined Unilever as its new global CIO Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
05 Jun 2014
UK airports lead move to cloud services
UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO. Continue Reading
By- Bill Goodwin, Computer Weekly
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News
05 Jun 2014
CIOs should 'leave innovation to marketing'
CIOs should focus on managing the technical infrastructure and leave innovation to other parts of the business – conclusion of a major study. Continue Reading
By- Bill Goodwin, Computer Weekly
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Blog Post
03 Jun 2014
Bringing the technology world to Russia
The billions of rubles of government money being invested in the Skolkovo Innovation Centre on the outskirts of Moscow (read my previous post for more details) is not only going into developing the ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
02 Jun 2014
How Moscow money and the post-Soviet generation hope to create Russia's Silicon Valley
The Skolkovo Innovation Centre is about a half-hour drive from Red Square, in a 400 hectare building site on the outskirts of Moscow. Today and tomorrow, it's the venue for the second annual ... Continue Reading
By- Bryan Glick, Editor in chief
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News
30 May 2014
IT supplier insolvencies fall for first time as economy recovers
Technology companies have reached a turning point as insolvencies fall for the first time in 2014 Continue Reading
By- Tim Wood and Henry Kirby
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News
18 May 2014
Cisco CTO tells women "there is no such thing as work-life balance”
Cisco’s chief technology officer, Padmasree Warrior, said there is “no such thing as a work-life balance”, but instead she integrates the two Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
08 May 2014
CIO interview: Robert Teagle, European IT director, Starbucks Coffee
Robert Teagle leads IT across the 30 markets that Starbucks owns and operates in Europe, the Middle East and Africa Continue Reading
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Blog Post
02 May 2014
Are the UK's borders being compromised by legacy IT systems?
My sources suggest that the IT problems that affected UK airports and sea ports earlier this week were related to Warnings Index, the ageing system that sits at the heart of the UK's border ... Continue Reading
By- Bryan Glick, Editor in chief
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News
30 Apr 2014
Interview: Nick Roberts, president of Socitm and IT group manager
This month, Nick Roberts, IT group manager at Surrey County Council, took over as president of Socitm, the association of IT and digital professionals working in and for local public services Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Blog Post
29 Apr 2014
Is DWP looking for yet another new chief for Universal Credit?
Is the troubled Universal Credit programme looking for yet another new leader for the project?A good contact of mine has told me that he was approached by two separate headhunters recently, asking ... Continue Reading
By- Bryan Glick, Editor in chief
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News
16 Apr 2014
Q&A: SAP's Mike Ettling discusses SuccessFactors cloud HR strategy
Computer Weekly talks to Mike Ettling, global head of cloud and on-premise HR at SAP, about the company’s strategy for its SuccessFactors cloud HR technology Continue Reading
By- Bill Goodwin, Computer Weekly
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News
08 Apr 2014
Law Society advises legal industry's IT teams over cloud
The Law Society has published best-practice advice for legal firms' IT teams that are considering using cloud computing, following increased use of the cloud to store data Continue Reading
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News
07 Apr 2014
CIO interview: Leandro Balbinot, global CIO, HJ Heinz
Food giant HJ Heinz is gearing up to expand its international presence with a technology modernisation programme encompassing 23 countries Continue Reading
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Blog Post
04 Apr 2014
Who wants Windows XP to live forever?
And so the most popular PC operating system of all time reaches the final winter of its years.Windows XP goes out of regular support on 8 April, but it is testament to its enduring success that ... Continue Reading
By- Bryan Glick, Editor in chief
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News
03 Apr 2014
RBS IT head Mike Errington retires
Royal Bank of Scotland (RBS) IT head Mike "Offshore Errington" is to retire after months of speculation during the bank's cost-cutting operation Continue Reading
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News
03 Apr 2014
Pharmaceuticals company turns to cloud HR technology
Astra Zeneca CIO Dave Smoley turns lessons learned from an earlier cloud HR implementation to use at the pharmaceuticals giant Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
28 Mar 2014
How to manage the tension between agility and discipline in IT
Agility requires a new level of discipline that is redefining IT project management Continue Reading
By- Tim Wasserman
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Feature
21 Mar 2014
The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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News
18 Mar 2014
Presentation: Virgin Media’s unified communications strategy
Colin Miles, director of IT Technical Services of Virgin Media explains how unified communications has transformed the company, in this presentation for Computer Weekly's 500 Club for IT leaders. Continue Reading
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News
18 Mar 2014
Presentation: The BBC’s Unified Communications Strategy
Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC. Continue Reading
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Feature
14 Mar 2014
Hacktivism: good or evil?
IT lawyer Dai Davis looks at the rise of hacktivism and its impact on business and international politics Continue Reading
By- Dai Davis, Percy Crow Davis & Co
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Blog Post
11 Mar 2014
GDS becomes political as Labour launches digital government review
Government IT - and in particular, the role of the Government Digital Service - is about to get political. Tomorrow night, the Labour Party launches its digital government review, a programme ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
05 Mar 2014
Is DWP about to lose its CIO?
I've been told that the Department for Work and Pensions CIO, Andy Nelson, is about to step down from the role.The information came from a usually reliable source, but at the time of writing this, ... Continue Reading
By- Bryan Glick, Editor in chief
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News
05 Mar 2014
Channel 4 CTO Bob Harris leaves to set up consultancy firm
Channel 4 chief technology officer Bob Harris is leaving the broadcaster at the end of March to set up his own consultancy business Continue Reading
By- Bryan Glick, Editor in chief
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Feature
03 Mar 2014
No more email? Why companies are turning to collaboration technology
Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading
By- Bill Goodwin, Computer Weekly
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Blog Post
24 Feb 2014
Thanks Microsoft - we now know that everybody prefers ODF to OOXML for government document standards
Microsoft's call to its friends in the software community to contribute to the government's consultation on open document formats seems to have worked. Although, perhaps not as Microsoft intended. ... Continue Reading
By- Bryan Glick, Editor in chief
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Opinion
18 Feb 2014
Five tips for managing project change requests
Change is an inevitable part of a project, so working out in advance how best to handle change requests will make the whole process much easier Continue Reading
By- Elizabeth Harrin
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Blog Post
18 Feb 2014
The lesson from the NHS Care.data row: You can't keep privacy issues private any more
The rumbling, growing row over the NHS England Care.data service has become an instruction manual for how not to handle data privacy in the digital age.For anyone not aware of the issue, Care.data ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
14 Feb 2014
Coding for kids is great - but where do digital skills come from in the meantime?
There has been a lot of discussion lately on the topic of teaching school children how to code. Some controversy has ensued - as ever - around some of the initiatives, but there is little ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
06 Feb 2014
The question that matters on Universal Credit: Do you believe Iain Duncan Smith?
Do you believe Iain Duncan Smith?This is becoming a key question in the progress of the troubled Universal Credit welfare reform programme. The secretary of state for work and pensions has staked ... Continue Reading
By- Bryan Glick, Editor in chief
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News
05 Feb 2014
The BBC DMI project - what went wrong?
The BBC and its former CTO have engaged in tit-for-tat allegations over its failed £100m digital media project. But who was right? Continue Reading
By- Bryan Glick, Editor in chief
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News
29 Jan 2014
BBC CTO John Linwood defends role in failed £100m digital project
Former BBC CTO John Linwood defends his role in the failed £100m DMI project, citing changing business requirements as a key factor Continue Reading
By- Bryan Glick, Editor in chief
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News
24 Jan 2014
BBC CTO John Linwood sacked over failed £100m digital project
Former BBC chief technology officer John Linwood has been sacked over the broadcaster’s failed £100m Digital Media Initiative Continue Reading
By- Bryan Glick, Editor in chief
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Photo Story
24 Jan 2014
40 years ago today: Computer Weekly January 24 1974
The National Museum of Computing has a full copy of every print edition of Computer Weekly since our first in September 1966, and is now digitising the archive. Continue Reading
By- Cliff Saran, Managing Editor
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News
22 Jan 2014
CIO interview: The challenge of delivering IT in a refugee camp
The United Nations (UN) looks after 58 million refugees. Naginder Kaur Dhanoa, CIO of the UN High Commission for Refugees speaks about the challenges Continue Reading
By- Cliff Saran, Managing Editor
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News
20 Jan 2014
DWP IT audit to expose strategic failings
The Department for Work and Pensions has completed an internal audit of its IT strategy, and sources suggest it will reveal serious deficiencies Continue Reading
By- Bryan Glick, Editor in chief
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News
17 Jan 2014
Internet at risk of 'cybergeddon' says WEF
Internet is at risk of fragmenting amid concerns over spying and cyber crime, says World Economic Forum Continue Reading
By- Bill Goodwin, Computer Weekly
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Blog Post
14 Jan 2014
When will government IT teams learn they are not as different as they think
We learned today of another government IT fiasco - millions of pounds being wasted at the Ministry of Defence (MoD) on a system for recruiting soldiers and reservists for the Army. The project was ... Continue Reading
By- Bryan Glick, Editor in chief
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News
31 Dec 2013
CW500 Club in 2013
Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers about the topical challenges they face Continue Reading
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News
17 Dec 2013
Should you become an interim CIO?
With the recovery of the UK economy still underway, one of the trends in IT management for 2014 is the continued demand for interim CIOs Continue Reading
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Blog Post
12 Dec 2013
Universal Credit IT: What we know; what we don't know
"There is no debacle on Universal Credit" declared Iain Duncan Smith in his opening salvo to MPs on the Work and Pensions Select Committee this week.The beleaguered secretary of state yet again ... Continue Reading
By- Bryan Glick, Editor in chief
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Photo Story
04 Dec 2013
Computer Weekly UKtech50: Rising stars 2013
During Computer Weekly’s annual UKtech50 awards today in London, we also announced our top 10 rising stars from the IT and technology industry Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Photo Story
04 Dec 2013
UKtech50 2013 – the most influential people in UK IT
Computer Weekly has announced the fourth annual UKtech50, our definitive list of the movers and shakers in UK IT - the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy Continue Reading
By- Bryan Glick, Editor in chief
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News
03 Dec 2013
Scabal moves to the cloud for storage flexibility
Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading
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News
29 Nov 2013
IT budgets to rise by 3% in 2014 as companies step up spending on mobile
IT spending will increase by 3% in 2014, up from 1.8% last year. But shadow IT spending will add another 40% to technology budgets Continue Reading
By- Bill Goodwin, Computer Weekly
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News
26 Nov 2013
CW500:Future Gazing 2020 (I)
Andrew Drazin, founding partner of c-level recruitment specialist,Theron LLP, gives his take on the future of the IT department in 2020. Continue Reading
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News
26 Nov 2013
CW500:Future Gazing 2020 (II)
Professor Victor Newman, author, advisory board member and mentor at Social Innovation Lab Kent (Silk), gives his take on the future of the IT department in 2020. Continue Reading
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News
25 Nov 2013
Banks clamp down on traders in chat rooms
Traders at several banks have been banned from chat rooms in the wake of scandals including the manipulation of the Libor interbank lending rate Continue Reading
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Opinion
19 Nov 2013
Technology, society and morality: the implications for technology leaders
Technology is evolving at a pace and scale that has never been experienced. Society is struggling to keep up with the social and moral implications Continue Reading
By- Austin Jepsen
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Feature
18 Nov 2013
Future Gazing: The Future of IT in 2020
The next six years will see the influence of technology accelerate, and that will mean radical changes for the role of the IT department and the CIO Continue Reading
By- Bill Goodwin, Computer Weekly
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News
13 Nov 2013
Poundland chooses Microsoft Office 365 as it overhauls IT infrastructure
Poundland is implementing Microsoft Office 365 to enable staff to collaborate and communicate more efficiently. Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Nov 2013
Call for graduates to apply for John Lewis technology scheme
Retailer John Lewis is encouraging university-leavers to apply for positions in its graduate development scheme Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Nov 2013
Executing Your Strategy 1: Ideation
Ideation is based on the concept that life asks three fundamental questions Continue Reading
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News
12 Nov 2013
Personal skills for professional success: influencing
Mastering influencing skills opens doors for your career by improving not just the ways in which you interact with important groups of people, but also by increasing your self-confidence in your ability to communicate persuasively. Continue Reading
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News
11 Nov 2013
A CW buyer’s guide to Human Capital Management
Computer Weekly looks at what steps the industry has taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver; and how to recruit expertise in emerging technologies. Continue Reading
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News
11 Nov 2013
Executing your strategy 2: Nature
This is the second of six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme, to help organisations stay focused on innovation, increase performance, manage change and scale the business. Continue Reading
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News
11 Nov 2013
Digital identities and the open business
Analysts Bob Tarzey and Rob Bamforth explain the business drivers that encouraging companies to invest in Identity and access management (IAM) despite tight budgets. Continue Reading
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News
11 Nov 2013
How to build an effective User Acceptance Testing (UAT) Team
Learn how to build an effective User Acceptance Testing (UAT) team with this extract from User Acceptance Testing, a step by step guide. Continue Reading
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News
11 Nov 2013
The Deloitte CIO Survey 2013
This study from Deloitte gives the latest trends in IT spending, technology and business priorities and CIOs' career aspirations Continue Reading
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News
06 Nov 2013
IT spending up as companies invest in digital technology
Businesses are stepping up their spending on IT as they invest in strategic digital technologies, a CIO survey by Deloitte reveals Continue Reading
By- Bill Goodwin, Computer Weekly
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Blog Post
06 Nov 2013
Universal Credit - now the role of IT suppliers must come under scrutiny
It is increasingly likely the government will have to write-off most, if not all, of the £303m spent so far on developing IT to support Universal Credit. Multiple sources told Computer Weekly that ... Continue Reading
By- Bryan Glick, Editor in chief
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News
28 Oct 2013
Six tips to help you negotiate the best deal with your datacentre provider
Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper Continue Reading
By- Bill Goodwin, Computer Weekly
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E-Zine
30 Sep 2013
IT for talent management
In this week’s Computer Weekly, we kick off our latest buyer’s guide looking at the growing interest in IT for human capital management. After the latest Gmail outage, we ask how IT leaders should prepare for cloud service failures. And we examine how big data and mobility are changing the way companies engage with customers. Read the issue now. Continue Reading
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News
26 Sep 2013
UKtech50 2013: The most influential people in UK IT
Computer Weekly is launching the fourth annual UKtech50, our definitive list of the real movers and shakers in UK IT Continue Reading
By- Bryan Glick, Editor in chief
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News
25 Sep 2013
Oracle OpenWorld 2013: Businesses need to have constant digital conversations with the CIO, says PwC
Companies which have strong digital conversations across their business are more likely to be successful in sales, innovation and growth Continue Reading
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News
18 Sep 2013
Most businesses suffer major technology failure over 12 months
79% of businesses had a technology failure in the past year, costing £6.9m, according to a survey of IT professionals and business line heads Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Blog Post
12 Sep 2013
How much worse will Universal Credit IT problems get?
How much worse might things get with the troubled Universal Credit IT programme?Last week, we learned through a National Audit Office report that already £34m of IT work has been written off. This ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
05 Sep 2013
Universal Credit IT: Separating the truth and the lies - you decide
Work and pensions secretary Iain Duncan Smith - the person ultimately responsible for the delivery of Universal Credit - has been touring TV and radio stations this morning, and facing questions in ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
04 Sep 2013
DWP prepares the ground for NAO to reveal what's really happening in Universal Credit IT
In an unprecedented show of partial openness, the head of the troubled Universal Credit programme has gone public on some of the problems in the government's flagship welfare reform project.This ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
27 Aug 2013
Why schoolgirls are not interested in studying IT
The 2013 GCSE results showed a 25% increase in students taking the ICT exam - the first rise in numbers since 2005. However, the proportion of girls studying the subject continued to fall, from 46% ... Continue Reading
By- Bryan Glick, Editor in chief
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News
27 Aug 2013
The CMO–CIO disconnect
This study from Accenture reveals the extent of the disconnect between chief marketing officers (CMOs) and chief information officers (CIOs), and offers advice on how to bridge the gap. Continue Reading
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News
23 Aug 2013
The end of the Ballmer era for Microsoft
Microsoft’s eccentric CEO will step down from his role with12 months, so what does that mean for the future of the firm? Continue Reading
By- Jennifer Scott, TechTarget
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News
20 Aug 2013
CW buyer’s guide: managing identity & access
This 10-page guide to identity and access management examines how to find a balance between the needs of the business and regulators Continue Reading
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Blog Post
06 Aug 2013
Unhappy Universal Credit staff point to continuing IT problems
So, what's really going on with the Universal Credit IT programme?If you trust journalistic warning bells - and believe the saying that there's no smoke without fire - then there has to be ... Continue Reading
By- Bryan Glick, Editor in chief
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News
18 Jul 2013
Using ICT financing for strategic gain
Analysts Clive Longbottom and Rob Bamford offer advice to smaller businesses on financing and leasing of ICT hardware and software Continue Reading
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News
18 Jul 2013
Nucleus Research ROI Vendor Comparison Scorecard
This tool provides a single page scorecard for comparing vendors across 14 weighted factors. It generates an overall score for each vendor along with a risk assessment based on the weighting of the factors. Continue Reading
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News
17 Jul 2013
BYOD – who carries the can?
Rob Bamforth and Clive Longbottom offer advice on balancing the risks and rewards of bring your own device (BYOD). Continue Reading
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News
17 Jul 2013
Business Reimagined
Reimagining business is about waking up to a new environment based on technology that liberates rather than constrains, writes Dave Coplin. Continue Reading
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News
17 Jul 2013
The Global State of the PMO 2013
ESI International, assess the state of the Project Management Office (PMO) in its third annual world-wide survey. Continue Reading
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News
17 Jul 2013
CW500: Back to the Future: Big Data at Channel 4
Bob Harris, Chief Technology Officer of Channel 4 Television, explains the broadcaster's approach to big data in this presentation for Computer Weekly's 500 Club. Continue Reading
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Blog Post
15 Jul 2013
The end of the CIO in government - what's in a job title?
The days of the CIO role in central government are over. Computer Weekly has followed the steady demise of the Whitehall CIO for some time, since it became clear that the key IT reformers at the ... Continue Reading
By- Bryan Glick, Editor in chief
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News
12 Jul 2013
Mark Hall may quit Whitehall after being snubbed for HMRC CIO role
Mark Hall, the acting CIO at HM Revenue & Customs (HMRC), has not been given the job full-time and may quit government Continue Reading
By- Bryan Glick, Editor in chief
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News
12 Jul 2013
CIO interview: Anne Boden, COO, Allied Irish Bank - on moving to private cloud
AIB’s private cloud has meant a tenfold reduction in the number of Oracle databases and gives the bank internal technological ability and development flexibility to respond to a changing and demanding market Continue Reading
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Blog Post
10 Jul 2013
10 things men in IT can do to help get women into IT
We all know there is a problem getting women into the IT profession. I wrote last week that the only real solution to this problem lies with the men in IT - as the dominant group, the only way to ... Continue Reading
By- Bryan Glick, Editor in chief
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Blog Post
05 Jul 2013
There is only one solution to the issue of 'women in IT' - it's men in IT
This time last year, after Computer Weekly announced the first of our now-annual list of the 25 most influential women in IT, I wrote in this blog about why we don't want to have to write about the ... Continue Reading
By- Bryan Glick, Editor in chief
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News
04 Jul 2013
The 25 most influential women in UK IT 2013
Computer Weekly recently held an event to recognise the most influential women in IT. Find out the results of our Women in Technology Awards. Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
04 Jul 2013
CIO interview: Pete Marsden, CIO, Asos.com
As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading
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News
17 Jun 2013
IT departments to shrink dramatically within five years as cloud takes over
IT professionals will need to rethink their careers as corporate IT departments undergo a radical restructuring over the next five years Continue Reading
By- Bill Goodwin, Computer Weekly
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News
10 Jun 2013
The Future of Corporate IT
This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices. Continue Reading
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Blog Post
06 Jun 2013
DCMS land-grab is a threat to IT's political and economic future
The IT industry's vital role in the UK economy is under threat from what appears to be a desperate attempt by a Whitehall department to avoid being cut back or even scrapped in chancellor George ... Continue Reading
By- Bryan Glick, Editor in chief
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News
03 Jun 2013
CIO interview: Steve Monaghan, IT & e-commerce director, Waterstones
After a year of turmoil caused by migration away from HMV, the IT team at Waterstones is finally finding room to think about strategy Continue Reading
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News
21 May 2013
Gartner: Big data will transform customer relationship management technology
CIOs need to start thinking how to integrate big data into their customer relationship management (CRM) systems, says technology analyst Continue Reading
By- Bill Goodwin, Computer Weekly
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News
21 May 2013
Oops! The risks of using social media at work
Recent tribunal cases show the risks that employers and employees run when using social media services Continue Reading
By- Bill Goodwin, Computer Weekly