Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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Feature
29 Jan 2015
What are the options for electronic patient records in the NHS after NPfIT?
Many hospitals lack comprehensive electronic patient record (EPR) systems. What are the options now, in the wake of the NPfIT disaster? Continue Reading
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News
21 Jan 2015
Case study: Hedge fund AHL Man Group uses MongoDB to feed quants with data
Hedge fund AHL Man Group replaces disparate relational databases with a single data platform built on NoSQL database MongoDB Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
20 Jan 2015
SAP’s Cohen on 2014 results: Europe strong north and south
SAP’s Emea president Franck Cohen optimistic about the supplier’s growth prospects in southern and northern Europe Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
07 Jan 2015
Case study: UniCredit uses Fico to apply prescriptive analytics to risk management
Italian bank UniCredit is using Fico software to apply prescriptive analytics to risk management Continue Reading
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News
12 Nov 2014
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
06 Nov 2014
Southampton university fuels research with IBM Watson analytics
The University of Southampton has begun a far-reaching initiative to redefine the future of research powered by IBM Watson analytics Continue Reading
By- Cliff Saran, Managing Editor
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News
04 Nov 2014
Airbus interview: research, innovation and the future of aviation
IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Photo Story
01 Nov 2014
Inside Kashiwa-no-ha: Hitachi Smart City near Tokyo
Hitachi shares what its Kashiwa-no-ha Smart City looks like near Tokyo, Japan. Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
27 Oct 2014
Met Police trials analytics to fight gang crime
The Metropolitan Police is experimenting with analytics software to help predict which criminals are likely to re-offend Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
27 Oct 2014
Hitachi Data Systems ploughs ahead with social innovation plans
Hitachi Innovation Forum expects 16,000 delegates to share user cases on how technology is making society safer Continue Reading
By- Kayleigh Bateman, Computer Weekly
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Feature
22 Oct 2014
Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
10 Oct 2014
SAP teams up with Birst to offer cloud analytics on Hana
SAP is working with cloud BI supplier Birst to provide “instant analytics in the cloud” on the Hana in-memory database platform Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
25 Sep 2014
Q&A: MarkLogic CEO Gary Bloom talks strategy
Gary Bloom, CEO of NoSQL database supplier MarkLogic, talks to Computer Weekly about strategy Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Photo Story
19 Sep 2014
Larry Ellison: Of plane, sails and zen
After 35 years at the helm, Larry Ellison has stepped down as Oracle's CEO Continue Reading
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News
10 Sep 2014
Accenture: 48% of UK survey respondents fail to find big data talent
An Accenture survey has found that nearly half of UK respondents are struggling to find enough skilled data management professional Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
08 Sep 2014
Sweden’s Klarna and Spotify design big data architectures to aid business growth
Many organisations still don't know how to capitalise on big data. Swedish firms Klarna and Spotify are making use of its possibilities Continue Reading
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News
29 Aug 2014
Tesco to reduce IT spend in a bid to cut costs
Supermarket giant Tesco has announced that it will be cutting costs from its IT budget to save money Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 Aug 2014
Bayern Munich teams up with SAP to hit sporting and commercial goals
FC Bayern Munich and SAP today cemented a sports analytics and enterprise software partnership at the club’s Allianz Arena Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
19 Aug 2014
FT turns to cloud to manage advertising bookings
Business newspaper replaces 20-year-old ad-booking system with a cloud-based service Continue Reading
By- Bill Goodwin, Computer Weekly
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News
13 Aug 2014
Home Office pours £3.8m into shared service for biometric cards
The Home Office has awarded a £3.8m contract to Thales for a service to support the production of Biometric Residence Permit cards Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
04 Aug 2014
Why digitisation transforms supplier relationships
As the economy moves forward, CEOs are looking for the next wave of innovation to fuel growth. But are IT service providers ready? Continue Reading
By- Cliff Saran, Managing Editor
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Feature
01 Aug 2014
Wearable technology will up the game for sports data analytics
Wearable technology is a big industry thanks to the ‘quantified self’ movement. It’s now giving a boost to professional sports data analytics professionals Continue Reading
By- Simon Creasey
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News
25 Jul 2014
Bank of America: When software relationships turn sour
Tibco has filed a lawsuit alleging the Merrill Lynch division of Bank of America illegally used $300m of its software for a major IT project Continue Reading
By- Cliff Saran, Managing Editor
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News
17 Jul 2014
IFS reports 13% increase in first half software licence revenue
IFS, the Sweden-based ERP company has reported half-year licence revenue growth of 13% Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
14 Jul 2014
SAP helps Germany lift the World Cup
Germany-based software company SAP played its part in the national football team's victory over Argentina in the World Cup final in Brazil Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
14 Jul 2014
A guide to smart home automation
Unless it is a new build, the challenge in creating a smart home is that technology must work irrespective of the age of the property Continue Reading
By- Cliff Saran, Managing Editor
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Feature
24 Jun 2014
Unilever puts SAP at the captain’s table
Consumer goods company Unilever works hand in glove with SAP in “speeding up its growth”, according to senior executives at the two firms Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
17 Jun 2014
IFDS integrates UK and India service centres
International Financial Data Services has implemented software to balance workloads across UK and Indian delivery centres Continue Reading
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News
17 Jun 2014
Wimbledon to analyse social interactions at tennis championship
The All England Lawn Tennis and Croquet Club at Wimbledon will be analysing social interactions throughout tennis championship Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
16 Jun 2014
Travel group Expedia aims to predict your holiday plans
Travel group Expedia is developing technology that will predict the needs of its customers before they call about their travel plans Continue Reading
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Photo Story
16 Jun 2014
What’s new in SQL Server 2014
We give Microsoft’s latest release of SQL Server a test drive to find out if the new features really make the effort of upgrading worthwhile Continue Reading
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News
09 Jun 2014
Gartner: Indian BI and analytics software spending to grow 15%
Indian businesses will increase spending on business intelligence and analytics software by 15% to reach a total of 8,228 crore in 2014 Continue Reading
By- Techtarget contributor
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News
04 Jun 2014
Sapphire 2014: Plattner restates radical, in-memory computing future
SAP's Hasso Plattner restates his case that enterprise applications face a radical future, based on in-memory computing Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
03 Jun 2014
Sapphire 2014: SAP CEO McDermott declares war on ‘complexity’ and sets Fiori free
Bill McDermott, SAP CEO, devoted his opening keynote at Sapphire 2014 to declaring war on business process “complexity” Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
28 May 2014
CIO interview: Ian Cohen, CIO, Jardine Lloyd Thompson
Running a programme to transform the business is the wrong way to go about change, according to Ian Cohen, CIO at insurance broker JLT Continue Reading
By- Cliff Saran, Managing Editor
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News
23 May 2014
Business Objects use increases among SAP users, but Hana uptake low
More UK and Ireland SAP customers are using Business Objects now than even two years ago, but only 15% are using Hana Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
19 May 2014
SAP certifies core business apps to run on Microsoft Azure
From June, users of SAP Business Suite software, Business All-In-One solution, SAP Mobile Platform, SAP Adaptive Server Enterprise and Hana platform will be able to run them on Azure Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
19 May 2014
IT headcount lags behind growth in digital strategies
There is a huge gap in technology staffing for e-commerce operations, according to a new report from analyst Forrester Continue Reading
By- Cliff Saran, Managing Editor
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News
02 May 2014
Addressing security and privacy on the industrial internet
The smart grid and smart meters are part of the wider industrial internet, which will offer insight into people’s life at home. What are the security implications? Continue Reading
By- Cliff Saran, Managing Editor
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News
02 May 2014
City University London launches data science and cyber security courses
City University London will this year begin its first post-graduate courses in data science and cybersecurity. Continue Reading
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News
29 Apr 2014
Case study: How big data powers the eBay customer journey
With 50TB of machine-generated data produced daily and the need to process 100PB of data, eBay has an astronomic data challenge Continue Reading
By- Cliff Saran, Managing Editor
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News
31 Mar 2014
Ministry of Justice to invest up to £375m in court and tribunal technology reform
The Ministry of Justice has announced a five-year programme to update and replace technology used in courts and tribunals across the UK Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Tip
25 Mar 2014
Seven secrets of SQL Server Management Studio
SQL Server Management Studio (SSMS) is the principal interface for working with Microsoft SQL Server. However, many subtleties of this powerful tool evade even the most seasoned professionals Continue Reading
By- Andy Hogg
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News
20 Mar 2014
Mine machine data to boost business value
Businesses risk losing their competitive edge if they are unable to drill down into the information captured by machine-generated data Continue Reading
By- Cliff Saran, Managing Editor
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News
06 Mar 2014
Thames Water pilots smart analytics with Accenture
Thames Water is six months into an 18 month pilot with Accenture Smart Grid to pilot real time monitoring to deliver an improved service Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
17 Feb 2014
UK IT spending will outpace rest of Europe in 2014
Computer Weekly research reveals the IT spending priorities for UK and European organisations in 2014. Continue Reading
By- Bill Goodwin, Computer Weekly
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News
07 Feb 2014
Met Police releases ‘Total Technology’ IT strategy
The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
04 Feb 2014
Satya Nadella replaces Steve Ballmer as Microsoft CEO
Microsoft has named Satya Nadella as CEO almost six months after former incumbent Steve Ballmer announced his retirement Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Jan 2014
Case study: Scottish Fire and Rescue advances national BI strategy with QlikView
The Scottish Fire and Rescue Service is using QlikView business intelligence software to bring together its data streams for external reporting and operational intelligence Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
28 Jan 2014
BBC failed to get "sufficient grip” over failed DMI project, says NAO
The National Audit Office has slammed the BBC over its failed Digital Media Initiative (DMI), project saying the broadcaster was “too optimistic” and the BBC executive “did not have sufficient grip of the programme" Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
27 Jan 2014
Teradata launches analytics product as SAP BW replacement
Teradata has released an analytics product for SAP ERP, as a full-blown alternative to SAP BW Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
31 Dec 2013
CW500 Club in 2013
Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers about the topical challenges they face Continue Reading
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Photo Story
23 Dec 2013
IT at the WWF Living Planet Centre
WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Opinion
19 Dec 2013
User acceptance testing needs real training, not just a short course
In spite of its importance, user acceptance testing (UAT) is often chaotic, problematic and ineffective Continue Reading
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News
17 Dec 2013
NHS clinical research body uses QlikView to forward open data
The clinical research delivery arm of the NHS is developing an open data platform using QlikView Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
13 Dec 2013
Avon drops SAP big bang transformation
Cosmetics giant Avon has halted its multi-year SAP rollout due to a poor return on investment. Continue Reading
By- Cliff Saran, Managing Editor
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Feature
09 Dec 2013
Realising the benefits of a totally connected world
The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly. Continue Reading
By- Cliff Saran, Managing Editor
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News
05 Dec 2013
700,000 benefit claimants miss out on Universal Credit deadline
The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
03 Dec 2013
Where is Satyam now? Well, it’s not Satyam for a start
Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Nov 2013
Mobile business intelligence adoption slows, BARC BI survey finds
Mobile BI adoption is slowing and much vaunted social media analytics are little deployed, according to the latest BARC BI global survey Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
22 Nov 2013
Jaguar Land Rover builds data sharing infrastructure
Jaguar Landrover (JLR) has used a proposed data sharing standard to improve car development within its product lifecycle management (PLM) system. Continue Reading
By- Cliff Saran, Managing Editor
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News
21 Nov 2013
Pegasystems CEO Alan Trefler plans his next move for the $500m software company
Alan Trefler discusses his plans for Pegasystems, the BPM and CRM specialist that has grown into a $500m a year company Continue Reading
By- Bill Goodwin, Computer Weekly
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News
19 Nov 2013
Human Capital Management
Computer Weekly looks at the steps companies have taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver. Continue Reading
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Feature
18 Nov 2013
Procter & Gamble uses Teradata cloud analytics for global marketing
Procter & Gamble has 15,000 websites, but sells almost exclusively through retailers. This makes gathering intelligence on customers tough Continue Reading
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News
31 Oct 2013
Companies are not taking advantage of data analytics, research says
Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports Continue Reading
By- Bill Goodwin, Computer Weekly
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Photo Story
21 Oct 2013
SAP provides Extreme Sailing Series analytics platform
Since 2007, the Extreme Sailing Series has brought together 40-foot multihulls designed especially for match racing. SAP provides a dedicated application to manage the Extreme Sailing race start. Continue Reading
By- Clare McDonald, Business Editor
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News
08 Oct 2013
Rugby Football Union uses analytics to educate and engage with users
The RFU is introducing data analytics technologies for public use to encourage engagement with existing fans and education of the sport Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
26 Sep 2013
Oracle OpenWorld 2013: Tesco takes a multi-channel approach to customer experience
Tesco has been using an array of Oracle technology, including its customer experience (CX) portfolio to turn the company in a multi-channel retailer Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
25 Sep 2013
Oracle OpenWorld 2013: Oracle customers continue to invest in big data
Airbus, Thomson Reuters and the New York Stock Exchange have all implemented Oracle's big data products to improve their businesses Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Photo Story
24 Sep 2013
Big trends from Oracle OpenWorld 2013: Big data and cloud
Oracle tackled issues of big data and cloud head on at its annual OpenWorld 2013 user conference in San Francisco Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 Sep 2013
Software licences drive Oracle revenue, but hardware takes a hit
A drop in hardware sales dragged down Oracle’s revenue in its Q1 financial results, but software revenue increased Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
18 Sep 2013
BMW gears up IT resilience with private cloud infrastructure
After testing and validating its own private cloud services, BMW's IT team is ready to use it in production Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
18 Sep 2013
MPs brand NHS National Programme for IT a 'fiasco' as posthumous costs rise
The now-axed NHS National Programme for IT (NPfIT) is still incurring significant costs following the failure of the government IT project Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
16 Sep 2013
British Army’s manpower planning saves £770m through SAS BI
The British Army's headquarters is using SAS to analyse and more efficiently allocate manpower and resources Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
13 Sep 2013
After virtualising IT estate, Jaguar Land Rover now eyes cloud computing
Jaguar Land Rover's IT team takes its newly virtualised infrastructure to the next stage of IT evolution by adopting cloud-based services Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
13 Sep 2013
Businesses hit digital roadblock due to paper processes
A survey of business and IT leaders has found that paper-based processes are creating inefficiencies Continue Reading
By- Cliff Saran, Managing Editor
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News
10 Sep 2013
CW Enterprise Software case studies
Brian McKenna presents 6 case studies on enterprise software drawn from the winners of Computer Weekly's European User Awards. Continue Reading
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News
09 Sep 2013
Executive interview: Andrew Brem, Connected Homes, British Gas
British Gas is digitising energy. Andrew Brem speaks to Computer Weekly about the internet connected home Continue Reading
By- Cliff Saran, Managing Editor
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News
28 Aug 2013
eHarmony finds MongoDB the perfect match for data store
Online dating site eHarmony has used open source NoSQL database MongoDB for its data store, to speed up delivery of matches between users Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
12 Aug 2013
Case study: How Premier Inn uses mobile analytics
Premier Inn's mobile app has been downloaded more than two million times and 77% of room bookings are made via the app Continue Reading
By- Graham Jarvis
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Opinion
05 Aug 2013
Whiteboard it – the power of graph databases
Graph databases map relationships between entities in a network. They won’t replace conventional relational databases, but for harnessing the value of interconnectedness they mark a breakthrough Continue Reading
By- Andy Hogg, Contributor
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News
02 Aug 2013
Taylor Wimpey builds cloud forecasting process with Anaplan
Homebuilder Taylor Wimpy teams up with Anaplan to ditch its old Excel suite and head for the cloud Continue Reading
By- Kayleigh Bateman, Computer Weekly
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Feature
31 Jul 2013
Virgin Media uses ETAdirect to manage engineers more predictively
Virgin Media is using predictive analytics to get the right engineer out to the right problem. It believes its use of TOA Technologies cloud-based ETAdirect system gives it a competitive advantage Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
30 Jul 2013
Big data journalism exposes offshore tax dodgers
How journalists harnessed big data to challenge offshore financial secrecy Continue Reading
By- Duncan Campbell and Craig Shaw
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News
19 Jul 2013
Michelin creates fuel efficiency service with Accenture
Tyre maker Michelin has begun a major project to create a business division focused on providing IT solutions for logistics Continue Reading
By- Cliff Saran, Managing Editor
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News
08 Jul 2013
Davenport: Travel industry data pioneer has lost way but can be saved
Tom Davenport sees the travel industry as a data pioneer that has lost its way, but can be redeemed Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
05 Jul 2013
Case study: Toyota fleet management system gathers global fork-lift truck data remotely
Toyota Material Handling Europe develops operational data management system that monitors and controls fork-lift trucks globally Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
04 Jul 2013
From chess to ping pong: How Pegasystems is capturing the Fortune 500
Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading
By- Bill Goodwin, Computer Weekly
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News
04 Jul 2013
CIO interview: Pete Marsden, CIO, Asos.com
As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading
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News
03 Jul 2013
Ocado delivers with in-house software development
Online grocery retailer Ocado built its own software for its own business – and now it delivers for Morrisons Continue Reading
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Photo Story
27 Jun 2013
Computer Weekly European User Awards for Enterprise Software: Winners
The winners of the Computer Weekly European User Awards for Enterprise Software have been announced. See images of the winners. Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
06 Jun 2013
SAP buys e-commerce company Hybris to move into CRM market
SAP is moving into the CRM market with its purchase of Hybris, a Swiss customer relationship management (CRM) supplier Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
06 Jun 2013
Sports performance data analytics fuels Opta’s business expansion
Football performance data could play a role in clubs’ scouting efforts, and even in footballer market evaluation, according to OptaSports Data Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
30 May 2013
Argos uses GIS to support multichannel strategy
Argos deploys a location analytics tool to support multichannel strategy to wind down some leases and focus on online and click and collect Continue Reading
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News
29 May 2013
ARI uses HANA to power self-service BI for fleet management
ARI, the leasing and fleet management business, has used SAP HANA to boost business intelligence (BI) and predictive analytics Continue Reading
By- Cliff Saran, Managing Editor
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News
22 May 2013
McLaren uses high-speed data analytics to gain Formula 1 edge
The McLaren Group uses high-speed data analytics as it seeks a competitive edge for its Formula 1 racing team engineers Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
22 May 2013
Tesco uses big data to cut cooling costs by up to €20m
Tesco is aiming to save over €20m a year by using sophisticated analytical technology to ensure its chillers work at optimum temperature Continue Reading
By- Bill Goodwin, Computer Weekly
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News
10 May 2013
CIO Interview: Graeme Hackland, CIO, Lotus F1 Team
Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track Continue Reading
By- Cliff Saran, Managing Editor
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News
09 May 2013
SAP customers could save billions through consolidation
SAP consolidation offers big savings, and HANA is expected to be a big part of the future of business IT, says HCL executive Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications