Business intelligence and analytics
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News
07 Aug 2024
Navigating the data analytics and AI landscape
Analysts at the Gartner Data and Analytics Summit in Sydney call for organisations to focus on business outcomes, extend data literacy to AI literacy and foster human-AI collaboration to benefit from the AI era Continue Reading
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News
15 Jul 2024
How Snowflake is tackling AI challenges
Snowflake’s regional leader Sanjay Deshmukh outlines how the company is helping customers to tackle the security, skills and cost challenges of AI implementations Continue Reading
By- Aaron Tan, TechTarget
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E-Zine
31 Oct 2017
IT rules the waves in the Volvo Ocean Race
In this week’s Computer Weekly, we go behind the scenes at the Volvo Ocean Race to see the technology connecting fans and organisers to the seven yachts on a 45,000-mile round-the-world voyage. A newly discovered security vulnerability puts every Wi-Fi network at risk of attack – we examine the problem and the solutions. And we find out how the Mercedes F1 team used big data analytics to win this year’s F1 constructors’ championship. Read the issue now. Continue Reading
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News
31 Oct 2017
Shell makes $200m saving with virtual learning environment
Royal Dutch Shell has saved hundreds of millions by replacing field trips with interactive training that allows employees to interact with geological formations from their computer screen Continue Reading
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News
31 Oct 2017
TomTom navigates move onto global HR platform
TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017 Continue Reading
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News
25 Oct 2017
Oversight of intelligence agencies’ data sharing has ‘failed’, court hears
UK’s intelligence services lack adequate oversight and written guidelines when sharing databases of sensitive information, Privacy International argues in secret court Continue Reading
By- Bill Goodwin, Computer Weekly
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E-Zine
24 Oct 2017
Where will artificial intelligence take us?
In this week’s Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology – we listen in to the House of Lords investigation. Our latest buyer’s guide examines the benefits and challenges of cloud-native applications. And we look at the best practice in defending email systems from cyber attacks. Read the issue now. Continue Reading
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News
19 Oct 2017
SAP Q3 2017 results show steady growth in cloud revenue to €937m
SAP’s third quarter 2017 results show steady growth in cloud revenue, S/4 Hana adoption, and some uptake for its “digital transformation” spearhead SAP Leonardo Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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E-Zine
19 Oct 2017
CW ANZ: Rise to the big data challenge
Like their counterparts in other parts of the world, Australian businesses are facing a data explosion as they roll out more digital services for customers. Take IAG for instance. A year ago, the insurance giant had a data store of just over 80TB, but today it manages a collection of 2TB, which is growing by 14TB a month. In this month’s issue of CW ANZ, we look at how Aussie organisations are fine-tuning their storage strategy to keep up with the demands of big data without compromising performance and service levels. Read the issue now. Continue Reading
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News
17 Oct 2017
UK intelligence agencies ‘unlawfully’ sharing sensitive personal data, court hears
A secret court will decide whether Intelligence agencies are “unlawfully” sharing huge datasets containing sensitive information about the population with industry, government departments and overseas intelligence services. Continue Reading
By- Bill Goodwin & Julia Gregory
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News
16 Oct 2017
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
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E-Zine
12 Oct 2017
CW Middle East: Internet of things can help Gulf countries to diversify
The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading
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News
11 Oct 2017
Teva Pharmaceuticals turns to cloud HR as it weathers difficult trading conditions
One of Israel’s largest manufacturing companies has invested more than $10m in cloud HR. The technology is helping Teva Pharmaceuticals turn its fortunes around. Continue Reading
By- Bill Goodwin, Computer Weekly
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E-Zine
26 Sep 2017
Building on legacy IT
In this week’s Computer Weekly, experts at VMworld 2017 discussed how to adapt legacy IT to make the most of modern technology – we listened in. Artificial intelligence is touted as an aid to decision-making, but its limitations mean AI needs to be handled with care – we look at the lessons learned. And we find out how Wales has become a hotspot for cyber security innovation. Read the issue now. Continue Reading
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News
22 Sep 2017
CIO interview: Russell Harte, group technology director, DFS
The furniture store’s group head of IT speaks to Computer Weekly about how customer experience can be used internally Continue Reading
By- Cliff Saran, Managing Editor
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News
15 Sep 2017
Oracle 2017-18 Q1 results: Cloud revenue jumps by 51%
Oracle’s first quarter 2017-18 results show jump in cloud revenue of 51%, boosted by NetSuite acquisition. Executives continue to be bullish on cloud growth, and the AI makeover of core database is flagged Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
13 Sep 2017
British Army enhances data-driven decision making to staunch churn
The British Army is continuing to use SAS analytics software to improve its data management, with a particular focus on reducing high-value personnel churn Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
07 Sep 2017
Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
By- Bill Goodwin, Computer Weekly
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News
31 Aug 2017
App-based challenger bank Starling enters next stage of its journey
Thousands of people are downloading Starling’s app every week as the bank builds its customer base Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
24 Aug 2017
CW Nordics: Banks and startups increase collaboration
First they were deemed a threat, now they are potential partners. According to a new report by Nordic accelerator Fintech Mundi, banks are increasingly turning to financial technology (fintech) startups in their hunt for new ideas and market opportunities. Also in this issue, read now Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies, and hear how Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world. Continue Reading
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News
22 Aug 2017
Barclays installs devices to monitor office use
Barclays bank has installed sensors connected to a cloud-based analytics platform to monitor and analyse office use Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
22 Aug 2017
How banking technology has changed since the crash
In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading
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E-Zine
15 Aug 2017
Tech takes the lead in the Tour de France
In this week’s Computer Weekly, we find out how the Tour de France – the world’s greatest bike race - is transforming its relationship with fans thanks to internet of things, data analytics and machine learning technology. We analyse industry reaction to the UK government’s new data protection laws. And our new buyer’s guide looks at Microsoft’s cloud-based Office 365 software suite. Read the issue now. Continue Reading
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News
10 Aug 2017
CIO interview: Daniel Gebler, chief technology officer, Picnic
The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading
By- Kim Loohuis
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E-Zine
10 Aug 2017
CW Benelux: IoT Tech Day showcases innovation
Read about this year’s IoT Tech Day in Utrecht, Netherlands, which featured hobby projects such as light-sensing curtains that automatically open and close, but also showed that the IoT is growing up to encompass more serious applications. Also read about the lessons to be learned from the ‘Petya’ ransomware attack that has hit 60 countries, and find out how Dutch railway stations are monitoring the movement of travellers to reduce people jams. Continue Reading
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E-Zine
08 Aug 2017
Formula 1 goes digital
In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading
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Tip
03 Aug 2017
Ten steps to start using predictive analytics algorithms effectively
A successful predictive analytics program involves more than deploying software and running algorithms to analyze data. This set of steps can help you put a solid analytics foundation in place. Continue Reading
By- David Loshin, Knowledge Integrity Inc.
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News
02 Aug 2017
Fruit firm W B Chambers uses IFS suite to grow business
W B Chambers, a Kentish fruit farm, has chosen IFS to support its business growth and to guard against the labour pool uncertainties of Brexit Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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E-Zine
01 Aug 2017
The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town
In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading
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News
25 Jul 2017
AA Ireland turns to predictive analytics in fraud crackdown
Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
24 Jul 2017
Data management: What does the future hold?
We explore how firms are replacing transactional database management systems with new database architectures Continue Reading
By- Bernt Ostergaard , Quocirca
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Photo Story
13 Jul 2017
Wimbledon 2017: The tech behind the tennis
Each year IBM and Wimbledon work together to deliver an excellent sporting experience to both fans and players through the use of technology Continue Reading
By- Clare McDonald, Business Editor
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E-Zine
13 Jul 2017
CW Middle East: How women can fill the tech skills gap
The growth of the IT sector continues to drive both innovation and employment in the Gulf, but women – as with all industries in the region – are under-represented in technology by significant margins, and could help to fill the tech skills gap. Also in this issue, read about growing threats in Saudi Arabia’s cyber sector, and how Dubai is becoming a world leader in smart city developments. Continue Reading
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E-Zine
11 Jul 2017
The data analytics behind the Wimbledon tennis championships
In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading
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News
10 Jul 2017
Experian admits mobile and online issues after system upgrade
Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Jun 2017
App-based banking continues its ascent in the UK
The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
23 Jun 2017
Côte banishes planning ‘pain and anguish’ from menu with Anaplan
Restaurant chain has replaced spreadsheets with Anaplan financial planning software as it seeks more strategic control over growth Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
23 Jun 2017
MicroStrategy CEO Michael Saylor speaks about ‘expanding universe’ of BI
Co-founder and CEO of MicroStrategy takes the long view on business intelligence and sees its universe expanding with mobile technologies Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
20 Jun 2017
NTT Docomo turns to SAP Hana to boost customer experience
Japanese telco NTT Docomo rolls out in-memory database in eight months to analyse data from retail outlets and customer call centres in a bid to improve service levels Continue Reading
By- Aaron Tan, TechTarget
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Feature
19 Jun 2017
The Macedonian surveillance scandal that brought down a government
Macedonia has been accused of using surveillance technology for covert spying - the subsequent political protests were instrumental in the ruling party losing power after 10 years Continue Reading
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News
16 Jun 2017
Greggs bakes in business change programme with SAP
UK baker and food-to-go retailer says it has significantly advanced its business change programme with a full panoply of SAP software Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
14 Jun 2017
SAP users look to software suppliers to help with fast-approaching GDPR
An SAP UK and Ireland user group survey has found user organisations crying out for help as GDPR approaches, with cloud delivery a special concern Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
14 Jun 2017
HR technology essential to cutting-edge customer service, say big businesses
If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading
By- Bill Goodwin, Computer Weekly
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News
09 Jun 2017
Patent group prepares for tough data protection laws by moving HR to the cloud
CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading
By- Bill Goodwin, Computer Weekly
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News
08 Jun 2017
Smart farming, IoT only way to feed growing population, says Beecham report
A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population Continue Reading
By- Alex Scroxton, Security Editor
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News
08 Jun 2017
Dubai Airports automates resource planning
Airports in Dubai are using automation software to co-ordinate resources such as check-in gates and aircraft stands Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
08 Jun 2017
Ethical fears hinder growth of artificial intelligence in France
In this issue, read how France’s relatively slow adoption of artificial intelligence is partly the result of public confusion, and partly due to the way the French have approached the ethical debate around AI. Also, read now organisations in Europe are failing to address the most important risks because they do not have a structured approach to complying with the EU’s General Data Protection Regulation. And find out why, after 17 years, Dutch university TU Delft is saying goodbye to its legacy learning management system. Continue Reading
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Feature
31 May 2017
A look at the IBM SPSS Modeler and IBM SPSS Statistics analytics tools
The IBM SPSS Modeler and IBM SPSS Statistics predictive analytics tools help users and data analysts build predictive models and manage the analytics process. Continue Reading
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News
30 May 2017
ICC brings drones, smart bats and virtual reality to international cricket
International Cricket Council teams up with Intel to transform the cricketing experience for fans and players with drones, smart connected bats and virtual reality Continue Reading
By- Alex Scroxton, Security Editor
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E-Zine
30 May 2017
Quantum computing drives the future for Volkswagen
In this week’s Computer Weekly, Volkswagen’s global CIO explains how the car giant is using quantum computing to drive the future of transport. We examine how to make data analytics programmes work and deliver business value. And SAP’s CEO reacts to controversy around the software supplier’s indirect licensing policies that led to recent high-profile court cases. Read the issue now. Continue Reading
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E-Zine
25 May 2017
CW Nordics: The trouble with connected things
In this issue, Finnish cyber security expert Mikko Hyppönen talks about security in the Nordics, Russia and the trouble with connected devices. Also read how Icelandic airline Wow Air averted disaster through the use of application performance monitoring software when it embarked on a major expansion. And find out how, since December 2015, anyone playing popular sandbox game Minecraft has been able to build their worlds on the actual map of Sweden. Continue Reading
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News
24 May 2017
Interview: Nick Bleech, head of information security, Travis Perkins
Last year, Travis Perkins implemented Splunk to help it to respond more quickly to security threats. Now, the business is looking into machine learning and a single customer view Continue Reading
By- Clare McDonald, Business Editor
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News
23 May 2017
Economic and political uncertainty drives organisations to rethink IT strategies
CIO job satisfaction reaches a three-year high as organisations hire more IT staff and invest in innovative digital technology Continue Reading
By- Bill Goodwin, Computer Weekly
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News
22 May 2017
Dutch railway uses IoT to reduce people jams
Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams Continue Reading
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E-Zine
18 May 2017
CW ANZ: Machine thinking
In this month’s CW ANZ, we look at how artificial intelligence and machine learning is improving the way businesses fend off cyber attacks and better predict how customers react to marketing efforts. The growing interest in AI in ANZ has also turned Australia into a hotbed for data analytics, where consumers are making use of apps to find the cheapest fuel pumps. Read the issue now. Continue Reading
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
09 May 2017
Aruba Atmosphere: Machine learning to transform networking
At Aruba Atmosphere EMEA in France, delegates learned how the network will incorporate machine learning features in the near future Continue Reading
By- Alex Scroxton, Security Editor
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Feature
04 May 2017
Understanding analytics and storage performance
Analytics workloads place specific demands on storage. We take a look at the workload profiles of analytics use cases and the storage platforms available to support them Continue Reading
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News
03 May 2017
Singapore to form data science consortium
Led by the National Research Foundation, the academic and research group will spearhead adoption of data analytics among Singaporean companies Continue Reading
By- Aaron Tan, TechTarget
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News
26 Apr 2017
Infor to buy cloud BI company Birst
Infor is buying cloud analytics firm Birst in a move to bolster its cloud-first ERP orientation Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
24 Apr 2017
Motorola brings big data digital evidence service to UK police forces
Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure Continue Reading
By- Alex Scroxton, Security Editor
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Feature
18 Apr 2017
Self-service BI software comparison: Tableau vs. Power BI, Qlik Sense
Three software vendors have taken the lead in the market for self-service BI tools. This chart can help you sort out the differences between these common software applications. Continue Reading
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E-Zine
13 Apr 2017
CW Middle East: UAE faces IT recruitment challenge
In this issue, read how organisations in the UAE face a challenge to attract and retain top-quality CIOs and other key IT staff as the region seeks to tackle a technology skills gap. Also, Dubai’s Roads and Transport Authority has revealed that plans to unveil passenger-flying cars are in the final stages, with the initiative expected to launch in July 2017. Meanwhile, the UAE is mirroring global trends by eagerly adopting virtual reality technology. Continue Reading
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News
12 Apr 2017
Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology
Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’ Continue Reading
By- Bill Goodwin, Computer Weekly
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E-Zine
11 Apr 2017
Virtual reality in healthcare
In this week’s Computer Weekly, we find out how virtual reality technology is starting to be used to improve health and patient care. We examine the new UK tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP’s recent court case over indirect access to its applications. Read the issue now. Continue Reading
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News
05 Apr 2017
Australia’s Commonwealth Bank unveils data analytics platform
Free platform made available to bank’s customers at a time when only 34% of the country’s SMEs are making data-driven decisions Continue Reading
By- Aaron Tan, TechTarget
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News
04 Apr 2017
Analytics, internet of things to drive data volumes to 163ZB by 2025
IDC study predicts consumers as creators of data will decline as the enterprise, analytics and “life critical” scenarios push total volumes to a tenfold increase by 2025 Continue Reading
By- Antony Adshead, Storage Editor
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E-Zine
28 Mar 2017
Making the UK fit for 5G
In this week’s Computer Weekly, we look at the government’s new 5G strategy and assess whether it’s enough to stimulate development of next generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data analytics. And we examine how to prevent the move to DevOps from harming work-life balance for IT professionals. Read the issue now. Continue Reading
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News
26 Mar 2017
HPE, Tata Communications to build world’s largest IoT network
The Lora-based network will benefit around 400 million people in India who can expect improvements in water quality and public safety Continue Reading
By- Aaron Tan, TechTarget
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News
24 Mar 2017
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading
By- Bill Goodwin, Computer Weekly
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News
14 Mar 2017
Derbyshire NHS Trust takes simple BI approach to secure patient safety
Derbyshire NHS Foundation Trust opts for a simple, clinician and business-led approach to business intelligence to secure patient safety, using MicroStrategy Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
14 Mar 2017
CIO interview: Simon McCalla, Nominet
Nominet, the registry for more than 10 million of the UK’s internet domains, is expanding into the internet of things and internet security services Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
13 Mar 2017
Silicon Valley startups aim to make big data capture and prep slicker
A group of California-based startup and early-stage data analytics and management companies are bidding to make big data, including sensor data, more tractable for analysis Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
10 Mar 2017
Singapore’s maritime sector facing talent shortages in big data
The skills gap in Singapore is putting big data analytics out of reach for port and logistics companies Continue Reading
By- Aaron Tan, TechTarget
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E-Zine
09 Mar 2017
CW Europe: Technology poses new risks to jobs, economies and society
Rapid advances in technology could have destabilising effects on employment and economic growth, and could exacerbate social unrest, the World Economic Forum (WEF) warned. Society’s failure to keep pace with technology change was a key risk under discussion at Davos in January. Continue Reading
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News
08 Mar 2017
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading
By- Bill Goodwin, Computer Weekly
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E-Zine
28 Feb 2017
Navigating software licences
In this week’s Computer Weekly, after SAP won a court case against a major customer, Diageo, over £58m in charges for indirect use of its software, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO’s big challenges for the year and find out what CEOs expect of their IT leaders. Read the issue now. Continue Reading
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E-Zine
23 Feb 2017
CW Nordics: Top IT priorities for Nordic CIOs in 2017
In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading
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News
20 Feb 2017
Sweden uses Minecraft for urban planning
Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading
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News
15 Feb 2017
UAE bank builds predictive marketing models
Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software Continue Reading
By- Edward Banda
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News
13 Feb 2017
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading
By- Bill Goodwin, Computer Weekly
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News
09 Feb 2017
SAP connects S/4 Hana in the cloud with ‘intelligent’ ERP
SAP has announced an intensification of S/4 Hana cloud delivery, together with an infusion of its enterprise resource planning with artificial intelligence Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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E-Zine
09 Feb 2017
CW Benelux: Is there a Dutch digital delusion?
On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading
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News
08 Feb 2017
How a Dublin court case could derail EU-US data privacy agreements
The Irish Commercial Court will consider whether privacy protection offered by standard contractual clauses for data transfers to the US from Europe is legally valid Continue Reading
By- Kevin Cahill and Dai Davis
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
By- Lara Ponomareff, CEB
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News
31 Jan 2017
SAP aims to clarify S/4 Hana, cloud apps roadmaps for customers
The SAP board has launched an initiative to publish and clarify roadmaps, especially in respect of S/4 Hana and its cloud applications, and one product of this is a new technology choice tool Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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E-Zine
31 Jan 2017
Visionary technology transforming healthcare
In this week’s Computer Weekly, find out how a visionary approach to technology is transforming healthcare at London’s world-leading Moorfields Eye Hospital. The UK tech sector has set out its priorities for the forthcoming Brexit negotiations – we take a look at the key issues. And our new buyer’s guide examines the latest trends in datacentre management. Read the issue now. Continue Reading
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E-Zine
24 Jan 2017
World leaders discuss risks of social unrest from advances in technology
In this week’s Computer Weekly, we examine the fears raised at the World Economic Forum in Davos over the potential for social unrest as new technology such as AI transforms working practices and eliminates jobs. We hear from the CIO at the World Health Organization about how IT helped tackle the Ebola crisis. And we look at progress in companies adopting big data analytics. Read the issue now. Continue Reading
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E-Zine
19 Jan 2017
CW ASEAN: Singapore hosts world’s first robo-taxis
In this month’s CW ASEAN we take a look at a project to introduce self-driving taxis in Singapore. The autonomous vehicle pilot comes as no surprise as the city state is not shy to try out the latest and greatest digital technology to make life for its people and businesses easier and more productive. Also read how Singapore central bank is testing blockchain for bank-to-bank payments in partnership with a banking consortium, how Google’s cloud platform is heating up the cloud market in Asia, and how one IT director has transformed the way Pizza Hut interacts with customers in Hong Kong. Continue Reading
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E-Zine
19 Jan 2017
CW ANZ: The role of cognitive computing in data analytics
In this month’s CW ANZ, read why enterprises need to worry just as much – if not more – about the business implications, rather than the technical challenges, when implementing cognitive software. Read about the experiences of Dutch banking and financial services company Rabobank which has been using predictive analytics for years to predict which customers might default on their mortgage or abandon an account application midway through the process. We also take a look at why the future of Apple Pay Australia is still unresolved, how the Red Cross data breach has highlighted security shortcomings, and what Virgin Atlantic has gained from its use of Salesforce CRM software. Continue Reading
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E-Zine
12 Jan 2017
CW Middle East: UAE takes lead in autonomous car trials
Self-driving cars are one of the most exciting developments in technology. Companies like Google and Tesla are pioneering the technology. But it might be countries in the Middle East, with the poorest road safety records in the world that could benefit most. Despite significant regional spending on safety campaigns, the UAE still clocks up 12.7 road deaths per 100,000 people, with 30.4 in Oman, 24.8 in Saudi Arabia, 16.5 in Kuwait, 14 in Egypt and 13.2 in Qatar. In September Dubai’s Road and Transport Authority (RTA) trialled a public driverless vehicle in the city’s Downtown area, running along a 700-metre trial route. Continue Reading
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News
05 Jan 2017
Robots replace staff at Japanese insurance firm
Japanese insurance company Fukoku Mutual Life Insurance replaces 34 members of its claims assessment team with IBM Watson Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
04 Jan 2017
Pernod Ricard toasts better demand forecasting with Infor
Drinks company Pernod Ricard, known for its Absolut, Malibu and Jameson tipples, has improved demand forecast accuracy with Infor software Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
21 Dec 2016
How Shazam handles its data reserves
Chris Kammermann, senior infrastructure engineer at Shazam, explains how adopting the Splunk platform has helped the firm deal with legacy systems and data analysis Continue Reading
By- Clare McDonald, Business Editor
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News
16 Dec 2016
Amadeus turns to NoSQL to answer complex travel questions
Travel software and services company Amadeus has employed a NoSQL database technology to help travellers find answers to complex travel queries Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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E-Zine
29 Nov 2016
Machine learning keeps customers happy at Ocado
In this week’s Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service and improve warehouse efficiency. Manufacturing giant GE is making a play to become a top 10 software supplier – we look at the plans. And we examine the future of server operating systems as workloads move increasingly to the cloud. Read the issue now. Continue Reading
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News
25 Nov 2016
Boots SAP centre of expertise helps take back control
Walgreens Boots Alliance has built an SAP centre of expertise to take back control of the strategic direction of its IT organisation from its previously outsourced structure Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
24 Nov 2016
How InterContinental Hotels connects with real-time marketing
InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands Continue Reading
By- Clare McDonald, Business Editor
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News
23 Nov 2016
Case study: How the RAC is digitising roadside assistance
The RAC, an organisation steeped in tradition, is on a modernisation drive. We look at how Microsoft Azure is helping it digitise older cars Continue Reading
By- Cliff Saran, Managing Editor
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News
21 Nov 2016
Foot Locker to roll out ‘best fit’ recruitment software after productivity hike
Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores Continue Reading
By- Bill Goodwin, Computer Weekly
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News
18 Nov 2016
Ordnance Survey to lay groundwork for UK 5G networks
The government has asked Ordnance Survey to develop a planning and mapping tool to help determine the future locations of 5G mobile network infrastructure Continue Reading
By- Alex Scroxton, Security Editor