Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
14 Dec 2022
Criminal Cases Review Commission calls on more convicted subpostmasters to come forward
The Criminal Cases Review Commission wants more former subpostmasters to come forward if they think they were prosecuted by the Post Office based on data from the error-prone Horizon computer system Continue Reading
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News
14 Dec 2022
NAO: BBC digital transformation plan at risk from lack of resources
Financial watchdog warns broadcaster that it may lack resources to achieve its desired digital ambitions, with particular worry over best practice in acquiring, storing and securing personal data and potential exposure to reputational risks Continue Reading
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News
13 Dec 2022
Data leaders bewail employee data illiteracy
Report from data consultancy Carruthers and Jackson finds a significant majority of data function leaders consider their organisations’ employees lack adequate data literacy Continue Reading
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E-Zine
13 Dec 2022
AI experts question tech industry’s ethical commitments
In this week’s Computer Weekly, the proliferation of ethical frameworks has done little to change how artificial intelligence is developed – we look at the challenges. We examine the future of the UK semiconductor sector as the government launches a review. And we hear how NatWest has put data at the heart of customer strategy. Read the issue now. Continue Reading
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E-Zine
08 Dec 2022
CW Europe: Finland prepares for drone technology take-off
Finland is preparing for a future where it could rely on flying drone technology. Read about its plans in this issue. Also find out how a PhD student in the Netherlands is helping to detect hidden messages on the internet by using steganography. Continue Reading
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News
07 Dec 2022
Clinicians who raised patient safety risks claim Berkshire NHS trust deleted email evidence
A tribunal hearing considering claims that an NHS trust destroyed email evidence and had put the safety of geriatric patients at risk, was cut short after clinicians faced “life-changing” costs Continue Reading
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News
07 Dec 2022
Google, MS, Oracle vulnerabilities make November ’22 a big month for patching
Vulnerabilities affecting the likes of Google, Microsoft and Oracle proved particularly troublesome in November Continue Reading
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News
07 Dec 2022
Post Office scandal – “cock-up or cook-up”?
The second phase of the Post Office Horizon IT scandal raised more questions over who did what, when and where, with shocking revelations at every turn Continue Reading
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News
07 Dec 2022
Vingroup to run SAP systems on Google Cloud
The Vietnam conglomerate and EV maker is planning to migrate all its SAP systems to Google Cloud in a move that is expected to reap cost savings and improve product quality Continue Reading
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Podcast
06 Dec 2022
AWS mutes trash talk at Re:Invent – Computer Weekly Downtime Upload podcast
The team chats through the AWS Re:Invent conference, as well as an initiative for getting young women into cyber security, and how SAP Build travelled from Vegas to SAP users in Birmingham Continue Reading
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E-Zine
06 Dec 2022
Is Twitter still safe, and should you stop using the platform?
In this week’s Computer Weekly, with a litany of security and compliance issues caused by Elon Musk’s takeover of Twitter, we ask if it’s still safe for enterprises. Our latest buyer’s guide examines the technologies and best practices behind data visualisation. And we look at the emerging devices for accessing the metaverse. Read the issue now. Continue Reading
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News
02 Dec 2022
Post Office boosted its ‘coffers’ as Horizon system threw up unexplained shortfalls, inquiry told
The Post Office was ‘keen’ to make subpostmasters cover unexplained accounting shortfall as its business struggled, public inquiry hears Continue Reading
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News
30 Nov 2022
Microsoft 365 banned in German schools over privacy concerns
German schools cannot legally use Microsoft Office 365 over lack of clarity about how data is collected, shared and used, as well as the potential for unlawful transfer of European citizens’ personal data to the US Continue Reading
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News
30 Nov 2022
Subpostmaster federation deliberately kept public in dark over computer problems
The federation representing subpostmasters deliberately suppressed information about computer errors that could have saved its members from devastating life-changing events Continue Reading
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News
30 Nov 2022
Parity AI talks about auditing recruitment algorithms for bias
Algorithmic auditing firm Parity speaks to Computer Weekly about the process of auditing artificial intelligence for bias, following its partnership with AI-powered recruitment platform Beamery Continue Reading
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News
29 Nov 2022
‘Legal but harmful’ clause dropped from Online Safety Bill
Online Safety Bill’s ‘legal but harmful’ provision will be dropped by the UK government in favour of public risk assessments, tools to help users control the content they consume, and new criminal offences around self-harm Continue Reading
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News
28 Nov 2022
How MongoDB is driving growth in ANZ
MongoDB, which counts the likes of Bendigo and Adelaide Bank as clients, has been driving skills development and investing in local manpower in Australia and New Zealand Continue Reading
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Opinion
28 Nov 2022
Protecting children as they spend years in virtual worlds
To protect children online, we must now focus on pre-emptive and robust regulation around immersive technologies Continue Reading
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News
28 Nov 2022
UKISUG 2022: S/4 skills deficit worsens but SAP Rise use increases
On the opening day of its 2022 conference, the UK and Ireland SAP User Group unveils member research showing concerns that an S/4 Hana skills deficit appears worse than it was 12 months ago Continue Reading
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News
25 Nov 2022
Fujitsu put pressure on UK government to sign off troubled Horizon project, public inquiry hears
Telegram from British Embassy in Tokyo to UK government reveals pressure on ministers to sign off controversial contract Continue Reading
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News
24 Nov 2022
Meta faces UK lawsuit over surveillance business model
The High Court case against Meta could set a precedent for millions of UK users to object to their personal data being collected and processed for advertising purposes Continue Reading
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News
23 Nov 2022
Oracle’s Steve Miranda on the value of turning inside out
In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed the supplier’s opening out and its intensification of an industry cloud approach, signally with healthcare Continue Reading
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News
23 Nov 2022
AI accountability held back by ‘audit-washing’ practices
Algorithmic auditing will be useless in holding artificial intelligence accountable until there are common standards, approaches and goals that scrutinise systems at each stage of development and deployment, says think-tank Continue Reading
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Definition
22 Nov 2022
autocorrect
Autocorrect is a word processing feature that identifies misspelled words, and uses algorithms to identify the words most likely to have been intended, and edits the text accordingly. Continue Reading
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Definition
22 Nov 2022
Portable Document Format (PDF)
Portable Document Format (PDF) is a file format that has captured all the elements of a printed document as an electronic image that users can view, navigate, print or forward to someone else. Continue Reading
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E-Zine
22 Nov 2022
Cyber criminals target World Cup Qatar 2022
In this week’s Computer Weekly, as the FIFA World Cup opens in Qatar, we examine the cyber security threats from criminals targeting the event. We report from the Gartner Symposium on the latest predictions for enterprise software development. And we talk to the CIO of Kyiv City Council about managing IT in the shadow of war. Read the issue now. Continue Reading
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News
22 Nov 2022
Slack expands footprint in APAC
Slack’s Singapore operations remains the epicentre of its growth in the region and will fuel its expansion into markets such as Indonesia, Malaysia and the Philippines Continue Reading
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Opinion
22 Nov 2022
Why robots will make work more human
Smart technology should be about making people’s lives easier, freeing them up for judgement-based tasks and giving them the data and information they need for smart decision-making Continue Reading
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News
22 Nov 2022
How Singapore’s OCBC is harnessing open source
OCBC using the OpenShift container platform to modernise its applications, reduce its reliance on proprietary software and deliver new business capabilities Continue Reading
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21 Nov 2022
Dell’s deep learning model to support coral reef conservation
Dell Technologies has developed a deep learning model to speed up the labelling and analysis of images of Australia’s Great Barrier Reef, in a move to support coral reef conservation Continue Reading
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News
21 Nov 2022
AI adopted without due consideration for workers, MPs told
MPs have been warned that the rapid roll-out of artificial intelligence in workplaces has changed UK enterprises’ management practices so much that current employment law is no longer fit for purpose Continue Reading
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News
21 Nov 2022
NHS trust that deleted up to 90,000 emails cleared of deliberately concealing evidence
A tribunal found in a high-profile case brought by whistleblower Chris Day that an NHS trust had not deliberately concealed evidence when a director deleted up to 90,000 emails before he was due to testify Continue Reading
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Tip
15 Nov 2022
8 free SEO keyword research tools to explore
SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush. Continue Reading
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News
15 Nov 2022
SAP Build launched at TechEd to appeal to business user developers
SAP is launching a low-code platform, SAP Build, aimed squarely at line of business users, at its TechEd conference in Las Vegas. Build is part of the supplier’s Business Technology Platform Continue Reading
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News
15 Nov 2022
A modern approach to enterprise software development
Overworked IT departments need a better way to deliver digitally enabled products and services at the speed the business requires Continue Reading
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E-Zine
15 Nov 2022
How to protect against ransomware attacks
In this week’s Computer Weekly, we look at how to prepare for and protect against ransomware, and what to do if you’re hit by an attack. We gauge industry reaction to Ofcom’s plan to investigate the big three cloud providers. And we find out how travel giant TUI is implementing self-service analytics. Read the issue now. Continue Reading
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Feature
14 Nov 2022
Siemens aims to pioneer industrial metaverse usage
German engineering giant is exploring industrial metaverse use cases, and the Biosphere Foundation in Devon is proving out Siemens technology Continue Reading
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News
13 Nov 2022
Metaverse could add up to $1.4tn a year to Asia’s GDP
The metaverse may still be in its infancy, but sustained investments in the technology over the next decade could have a significant impact on Asia’s economy Continue Reading
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News
11 Nov 2022
Lenovo bolsters services play with PCCW Solutions
Lenovo’s acquisition of PCCW Solutions brings sought-after capabilities in hybrid cloud and application modernisation as it expands its services footprint in Asia Continue Reading
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News
10 Nov 2022
Scrutinising AI requires holistic, end-to-end system audits
Understanding the full impacts of artificial intelligence requires organisations to conduct end-to-end social and technical audits of their systems, but the process comes with a number of challenges Continue Reading
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E-Zine
10 Nov 2022
CW Benelux: Heineken finds the right brew for digital
Heineken’s data management director has revealed some of the ways the company is using information technology to transform digitally. Also read how a PhD student in the Netherlands is detecting hidden messages on the internet by exploring the practice of steganography. Continue Reading
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News
10 Nov 2022
ODI fuel poverty survey shows young adults most hard up
A fuel poverty data report and index from the Open Data Institute shows that young adults and people in multi-occupied accommodation are most at risk Continue Reading
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Feature
08 Nov 2022
NetSuite hits high note with School of Rock
Over the past five years, School of Rock has grown rapidly, which has also meant much more complexity to deal with. We see how the school has deployed leading business automation technology to stay in tune Continue Reading
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Opinion
07 Nov 2022
How government can capitalise on a revolution in data sharing
Alison Pritchard, deputy national statistician at the Office for National Statistics, says the new government Integrated Data Service enables tackling questions that we don’t yet know we need to answer Continue Reading
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News
07 Nov 2022
Public sector IT projects need ethical data practices from start
Data ethics needs to be integrated into public sector IT projects from the very start, and considered throughout every stage of the process, to be effective Continue Reading
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Feature
07 Nov 2022
Candidate experience evolves to engender more emotional engagement
Despite the cost-of-living crisis, employment is high and companies need to create a compelling candidate experience when competition is strong and ‘ghosting’ is common Continue Reading
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Opinion
07 Nov 2022
Data-driven decision making will fail – and here is why
Marc Warner, CEO at Faculty, contends that corporate organisations need to go through a cycle similar to the development of scientific thought – from divination, via data deluge to theoretical understanding Continue Reading
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Feature
07 Nov 2022
Why automating finance is just an integration game
We look at how the software that powers finance departments can help businesses navigate the worsening economic climate Continue Reading
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Feature
04 Nov 2022
Computer simulation at work for the future of nuclear fusion
Nuclear fusion works, just not yet well enough. Learn how software simulations running on modern supercomputers and data science are lighting up possible paths forward Continue Reading
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News
04 Nov 2022
Data Summit majors on ethics in data use, demonstrates diversity
The Data Lab’s Data Summit majored on the ethical use of data, and featured Scottish government minister Tom Arthur, science broadcaster Hannah Fry, and Nasa chief science data officer Kevin Murphy Continue Reading
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News
04 Nov 2022
Data Lab bolsters business execs data course in time with Data Summit
Course focuses on the leadership skills needed to design, resource and implement a data strategy that will enable organisational change Continue Reading
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News
03 Nov 2022
Russia risks shortage of PCs and software
Russian consumers and businesses could face a shortage of IT equipment including PCs and software Continue Reading
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Podcast
03 Nov 2022
Business workflows: A Computer Weekly Downtime Upload podcast
How ServiceNow is being used to drive business processes across IT and other business areas Continue Reading
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News
02 Nov 2022
Shadow digital secretary outlines Labour’s tech priorities
Labour’s digital and technology plans focus on reining in the power of the tech giants, boosting connectivity across the UK, and improving online safety Continue Reading
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News
02 Nov 2022
Game of ‘hardball’ in Horizon negotiations left subpostmasters exposed to tragedy
‘Hardball’ negotiations between the government, the Post Office and ICL meant subpostmasters were ignored and thrown into a tragedy that could have been averted Continue Reading
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News
02 Nov 2022
How Prostate Cancer UK built its own message bus
The cancer charity received funding ring-fenced for modernising its data management – the funds were spent on a solutions architect and an ETL process Continue Reading
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News
01 Nov 2022
Scotland’s Data Lab CEO Brian Hills on its ambition to change lives
Brian Hills, chief executive of The Data Lab in Scotland, on why he thinks the organisation’s mission is less about data and more about changing lives by giving people career opportunities Continue Reading
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News
01 Nov 2022
How Elastic is going beyond enterprise search
Elastic has been doubling down on the security and observability capabilities of its open-source platform, going beyond its roots in enterprise search Continue Reading
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E-Zine
01 Nov 2022
How the pandemic accelerated tech adoption in hospitality
In this week’s Computer Weekly, we look at how the hospitality sector is turning to technology to rebuild after it was devastated by the pandemic. Google’s cloud business is growing but remains well behind the market leaders – what does its future look like? And we look at the benefits of AIOps for storage. Read the issue now. Continue Reading
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Feature
31 Oct 2022
AI experts question tech industry’s ethical commitments
The massive proliferation of ethical frameworks for artificial intelligence has done little to change how the technology is developed and deployed, with experts questioning the tech industry’s commitment to making it a positive social force Continue Reading
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Feature
31 Oct 2022
The tech helping organisations manage their finances
With a worsening economic climate, software has an important role in helping finance departments control budgets and spending Continue Reading
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Podcast
28 Oct 2022
Top 50 women in UK tech, IR35 Truss fiasco – Computer Weekly Downtime Upload podcast
The team reflects on the announcement of the Most Influential Women in UK Technology 2022, the IR35 reforms being scrapped, then not, and Dreamforce & Oracle Cloud World in the US Continue Reading
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News
28 Oct 2022
Singapore’s met service to get new supercomputer
The Meteorological Service Singapore is getting a new Cray supercomputer to improve weather forecasting and tropical climate research Continue Reading
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News
26 Oct 2022
ICO warns against using biometrics for ‘emotional analysis’
ICO warning highlights risk of ‘systemic bias’ and discrimination associated with organisations using biometric data and technologies for emotion analysis Continue Reading
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News
26 Oct 2022
When technology lets you sleep easy
Indian mattress supplier Duroflex has taken a leaf out of mattress design in its technology implementation to double its growth in an industry dominated by unorganised players Continue Reading
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News
26 Oct 2022
SAP Q3 2022: revenue up 15%, Ukraine war impact €250m
SAP has announced third-quarter 2022 revenue of more than €7.8bn, up 15% year on year, with cloud revenue at 42% Continue Reading
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News
25 Oct 2022
One in five tech workers subject to workplace surveillance
Digital surveillance is now a common feature of the UK’s post-pandemic economy, says Prospect Union, adding to growing calls for workers to be given a greater say over how technologies are deployed in the workplace Continue Reading
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E-Zine
25 Oct 2022
The Most Influential Women in UK Technology 2022
In this week’s Computer Weekly, we reveal our annual list of the 50 Most Influential Women in UK Technology. We talk to the No.1 on the list, Flavilla Fongang, about how to improve diversity and inclusion in the sector. And we introduce our seven rising stars – the future female leaders of UK IT. Read the issue now. Continue Reading
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Feature
24 Oct 2022
Improving finance and accounting software with AI
Artificial intelligence algorithms and datasets have potential value across many areas in finance and accounting, but usage isn’t yet widespread Continue Reading
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News
21 Oct 2022
HSBC chooses Oracle Exadata Cloud@Customer service to underpin digital
Bank selects Oracle’s Cloud@Customer service to upgrade and migrate some of its database systems as part of its digital transformation Continue Reading
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Feature
21 Oct 2022
Cloud bursting: Six key steps in planning and decision-making
We explore the key stages in a cloud bursting project: assessing the data and workflows, variants in the mechanism, application suitability, having the right resources, and planning and testing Continue Reading
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News
21 Oct 2022
Did Truss authorise ‘war risk’ provocation over Black Sea?
A UK Boeing RC-135W Rivet Joint spy plane was ordered to approach Russian territory in a Cold-War-style provocation just days after Liz Truss’s mini-budget collapsed Continue Reading
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Feature
21 Oct 2022
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Efficiency to empathy: Customer experience in cost-of living crisis
Find out how businesses can shore up their CX strategy to support consumers struggling with the cost-of-living crisis Continue Reading
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Feature
21 Oct 2022
High data quality key to reducing supply chain disruption
What could be the role of data quality enhancement in reducing the supply chain disruption that has beset the UK economy because of Brexit, Covid, and war in Europe? Continue Reading
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Feature
20 Oct 2022
What do the US’s new software security rules mean for UK organisations?
The White House announced recently that all software supplied to the US government and its agencies needs to be secure, so what does this mean for the UK and EU security sectors? Continue Reading
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Definition
20 Oct 2022
email
Email (electronic mail) is the exchange of computer-stored messages from one user to one or more recipients via the internet. Continue Reading
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News
20 Oct 2022
Parliamentary committee launches inquiry into AI governance
MPs will examine the impacts of artificial intelligence throughout the UK economy and how governance of the technology can be improved ahead of the government publishing its formal regulatory proposals Continue Reading
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Feature
19 Oct 2022
6 reasons a business impact analysis is important
BIA predicts the many consequences of business disruptions. It can minimize business risks and ensure business continuity in the face of critical emergencies and disruptions. Continue Reading
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News
19 Oct 2022
Oracle CloudWorld 2022: Ellison vaunts centrality of healthcare to mission
Oracle CTO Larry Ellison put the company’s healthcare initiatives front and centre of its vision during his keynote at Oracle CloudWorld 2022 in Las Vegas Continue Reading
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News
18 Oct 2022
Subpostmaster federation failed its members when they needed it most
A dereliction of duty saw subpostmaster federation ignore its members when IT problems hit and allowed the Post Office destroy their lives Continue Reading
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E-Zine
18 Oct 2022
How Russia hacked a former MI6 spy chief
In this week’s Computer Weekly, Russian hackers leaked emails and documents from British government, military, and intelligence officials – we examine the implications. New EU laws will govern online safety and the use of AI, but what do they mean for organisations? And we look at the growth in checkout-free shopping. Read the issue now. Continue Reading
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News
13 Oct 2022
Turing launches government-backed AI standards information hub
The Alan Turing Institute has launched the AI Standards Hub jointly with the British Standards Institution and the National Physical Laboratory, backed by the Department for Digital, Culture, Media and Sport Continue Reading
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News
11 Oct 2022
Post Office scandal inquiry restarts with call for a pause amid disclosure controversy
The statutory public inquiry into the Post Office Horizon scandal has begun phase two with a request for an adjournment amid allegations that the Post Office is failing to meet its obligation to disclose all relevant documents Continue Reading
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News
09 Oct 2022
ODI food poverty study shows black families and North East suffering most
A food poverty data report from the Open Data Institute shows black families and the North East of England are suffering the most Continue Reading
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News
06 Oct 2022
EU rolling out measures for online safety and AI liability
The European Council has approved the passage of the Digital Services Act to protect people’s rights online, while the European Commission has announced proposals to help those negatively affected by artificial intelligence to claim compensation Continue Reading
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News
05 Oct 2022
Forrester: US set to dominate AI enterprise software market
Artificial intelligence is the fastest growth area in software. This is driving adoption, which will make AI mainstream technology in business software Continue Reading
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Opinion
05 Oct 2022
Everything you wanted to know about the metaverse
Possession may be nine-tenths of the law, but the unique qualities of digital assets mean they do not easily fit into the age-old legal concept of ownership Continue Reading
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Feature
04 Oct 2022
How to design a data architecture for business success
To gain business value from data, enterprises need to get their data architecture right – and the right business leadership and culture is critical to that Continue Reading
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News
04 Oct 2022
Next phase of open banking already gathering pace
Open banking has had a major impact on the banking industry as finance forms harness data to provide better services, but the next phase of open finance promises even more Continue Reading
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E-Zine
04 Oct 2022
Putting APIs to work
In this week’s Computer Weekly, our latest buyer’s guide looks at application programming interfaces (APIs) and how they can connect internal and external business processes. We examine the challenges and opportunities of using AI in healthcare. And we find out how retailers are turning to specialist apps to reduce food waste. Read the issue now. Continue Reading
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News
03 Oct 2022
Security regulation cuts online payment fraud at 73% of retailers
New online payments security standard, Strong Customer Authentication (SCA), sees immediate fall in fraudulent payments to retailers Continue Reading
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News
03 Oct 2022
Digital transformation is brewing at Heineken
In a presentation at the Digital Transformation Week conference in Amsterdam, Heineken’s data management director revealed some of the ways the company is using information technology to transform Continue Reading
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News
30 Sep 2022
Interview: Rachel Hilliam, chair, Alliance for Data Science Professionals
Rachel Hilliam talks about the origins, mission and future plans for the Alliance for Data Science Professionals Continue Reading
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News
30 Sep 2022
How Endowus is leveraging Kafka and microservices
The Singapore-based financial technology company built a distributed microservices architecture to ensure its investment platform remains resilient at all times Continue Reading
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News
29 Sep 2022
Cost-of-living crisis could spur fintech adoption
The cost-of-living crisis could have a similar impact on fintech and digital banking as the Covid-19 pandemic did, inducing further innovation in the fintech sector Continue Reading
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News
29 Sep 2022
Business software aims for the NetSuite spot
In a time of turmoil, Oracle’s business software division unveils innovation and updates to give customers insight and control to increase productivity, enhance profitability and drive growth Continue Reading
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News
28 Sep 2022
Russia ready for complete switch to domestic IT infrastructure
In a bid to counter sanctions imposed following its invasion of Ukraine, the Russian government is implementing a policy of import substitution in the country’s domestic IT sector Continue Reading
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News
28 Sep 2022
Most hackers exfiltrate data within five hours of gaining access
Insights from more than 300 sanctioned adversaries, otherwise known as ‘ethical’ hackers, reveal that around two-thirds are able to collect and exfiltrate data within just five hours of gaining access Continue Reading
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Definition
27 Sep 2022
hue, saturation and brightness
Hue, saturation and brightness, or HSB, are aspects of color in the red, green, and blue (RGB) scheme. Continue Reading
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News
27 Sep 2022
Fraudsters adapt phishing scams to exploit cost-of-living crisis
Around 80,000 Brits a month are falling victim to phishing attacks as fraudsters switch up tactics to take advantage of cost-of-living crisis and behavioural changes prompted by pandemic Continue Reading