Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
20 Dec 2023
'No hiding place' for those responsible for Post Office Horizon scandal
MPs want individuals to be held to account for their roles in causing the Post Office Horizon scandal, which destroyed thousands of lives Continue Reading
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News
20 Dec 2023
Inside Zoom’s generative AI strategy
Zoom’s federated approach towards generative AI allows it to use a combination of models that are most suitable for the task on hand while lowering costs for itself and customers Continue Reading
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News
19 Dec 2023
Government reveals its own slow progress in compensating Post Office scandal victims
Few of the subpostmasters who unearthed the widest miscarriage of justice in UK history have been compensated so far, four years after their court victory Continue Reading
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News
19 Dec 2023
Top 10 software development stories of 2023
There have been two main trends driving software development this year: artificial intelligence and low-code/no-code tooling Continue Reading
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News
19 Dec 2023
Top 10 information management stories of 2023
Generative AI was inescapable as the leading theme of the information management stories of 2023 gathered here. But also selected are pieces about data and healthcare, and the inexorable rise of the CDO Continue Reading
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E-Zine
19 Dec 2023
The ransomware threat to UK critical infrastructure
In this week’s Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We examine how AI tools are helping to enhance cloud security. And the CTO at jewellery retailer Pandora discusses organisational change in IT. Read the issue now. Continue Reading
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News
15 Dec 2023
Alibaba debuts LLMs for Southeast Asia
Alibaba’s SeaLLMs are built to address the linguistic diversity and nuances in Southeast Asia, enabling businesses to deploy localised chatbots and translation applications Continue Reading
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News
14 Dec 2023
ICO complaint seeks answers from prosecutors over deleted Assange emails
An Italian journalist has complained to the data protection watchdog after the Crown Prosecution Service gave conflicting explanations over its deletion of key emails on WikiLeaks founder Julian Assange Continue Reading
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News
14 Dec 2023
Current Post Office executive in denial of Horizon cover-up
Executives at the Post Office today are still in denial of the part they played in destroying the lives of thousands of people Continue Reading
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News
13 Dec 2023
No UK AI legislation until timing is right, says Donelan
The UK government will not legislate on artificial intelligence until it has a better understanding of the technology, so is instead focusing on building up regulatory capacity and conducting safety-focused research, says digital secretary Continue Reading
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News
12 Dec 2023
Top IT predictions in APAC in 2024
Generative AI will continue to leave its mark on many areas in business and IT, along with other trends such as sustainability, cyber security and smart factories that are expected to shape the region’s technology landscape in 2024 Continue Reading
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E-Zine
12 Dec 2023
Shaping the modern workplace
In this week’s Computer Weekly, we examine how the shift to cloud services and the necessity of dealing with a hybrid workforce have changed modern IT. The emerging area of computational storage promises performance boosts for demanding workloads – we look at the challenges. And we find out how pandemic poster child Zoom plans to exploit generative AI. Read the issue now. Continue Reading
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Feature
11 Dec 2023
ERP’s storage requirements and options in the cloud
We look under the hood at enterprise resource planning and its databases, the storage needed to support ERP’s I/O requirements, block, file and object storage, and ERP in an era of hybrid cloud Continue Reading
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News
08 Dec 2023
Former Post Office investigator called subpostmaster campaigners ‘crooks’
Former Post Office investigator labelled subpostmasters attempting to clear their names as ‘crooks’ Continue Reading
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News
08 Dec 2023
Executive interview: Handling vanilla S/4Hana change management
We speak to the transformation lead at household goods manufacturer McBride about moving people onto a non-customised S/4Hana implementation Continue Reading
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Feature
08 Dec 2023
How generative AI is put to work in business applications
Generative AI has kicked up a storm in 2023. We look the opportunities and challenges for businesses, highlighting a range of live applications Continue Reading
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News
08 Dec 2023
SAP strategy: Why customers need an innovation plan
Rise appears to be the place where SAP has promised customers the latest innovations, raising the question of what happens to everyone else Continue Reading
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News
06 Dec 2023
NHS whistleblower Peter Duffy threatens trust with legal action in row over alleged email tampering
NHS whistleblower warns his former employer of potential litigation over a dispute concerning allegations of email tampering Continue Reading
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News
06 Dec 2023
Singtel’s DC Tuas datacentre to cater to AI workloads
Offering 58MW of capacity, DC Tuas will be the first of Singtel’s new generation of artificial intelligence datacentres to incorporate more efficient cooling technologies Continue Reading
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Feature
05 Dec 2023
Dell EMC: Storage giant shifts gear to cloud operating models
Storage profile: We look at Dell EMC, the result of the biggest tech acquisition ever, and find a company well set for ubiquitous cloud operating models and as-a-service Continue Reading
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News
05 Dec 2023
Undisclosed document could reveal pressure on Fujitsu expert witness in Post Office prosecution
Details of Post Office prosecutor’s meeting with Fujitsu IT expert witness, used in subpostmaster prosecution, not yet disclosed to public inquiry Continue Reading
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E-Zine
05 Dec 2023
Technologies to support hybrid working
In this week’s Computer Weekly, our latest buyer’s guide looks at technologies to support hybrid working – even when your business is as unique as farming. We examine the new guidelines on AI cyber security published by G7 government security chiefs. And we find out how the Jaguar Formula E racing team is using digital twins to improve electric vehicle performance. Read the issue now. Continue Reading
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News
05 Dec 2023
Singapore to develop Southeast Asia’s first large language model
Singapore has spearheaded a S$70m initiative to build research and engineering capabilities in LLMs, including the development of Southeast Asia’s first LLM Continue Reading
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01 Dec 2023
Supporting a hybrid workforce
The now permanent shift to cloud services and the necessity of dealing with a hybrid workforce have changed modern IT Continue Reading
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News
01 Dec 2023
Post Office lawyer with his fingerprints all over IT scandal spreads blame
Senior Post Office criminal lawyer was just following orders and claims his only mistake was believing those that told him the Horizon system was robust Continue Reading
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News
30 Nov 2023
Yarra Valley Water to roll out smart water meters
The move is expected to stem water losses, alert customers to possible leaks and improve the affordability of water Continue Reading
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News
30 Nov 2023
Slow government response to Post Office scandal compensation forces new legislation
Subpostmasters who exposed widest miscarriage of justice in UK history still waiting for compensation after decades of fighting Continue Reading
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News
29 Nov 2023
Paula Vennells’ email fuelled Post Office Horizon cult, inquiry told
Faced with serious questions about the robustness of its core computer system, the Post Office doubled down on reliability myth, public inquiry told Continue Reading
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News
29 Nov 2023
Aerodyne taps AWS to power drone platform
The Malaysia-based startup is running its Dronos platform on AWS to expand its footprint globally and support a variety of drone use cases, from agriculture seeding to cellular tower maintenance Continue Reading
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News
29 Nov 2023
Re:Invent 2023: Selipsky cues Q to project future shape of work
At Amazon Web Services’ annual conference in Las Vegas, Re:Invent, CEO Adam Selipsky hails GenAI capacity of product Q to reshape the future of work Continue Reading
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News
28 Nov 2023
CCRC refers two posthumous subpostmaster appeals to Crown Court
CCRC refers posthumous appeals against convictions to Crown Court for first time Continue Reading
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E-Zine
28 Nov 2023
Datacentres or green belt? Why the UK has to choose
In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading
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Feature
27 Nov 2023
The future of business software
The enterprise application software market has changed radically. We look at what is driving IT investments Continue Reading
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News
22 Nov 2023
Controversial Fujitsu contract with Post Office extended again
IT from Fujitsu is at the heart of the widest miscarriage of justice in UK history, yet the government keeps handing millions of pounds of taxpayers’ money to the IT giant Continue Reading
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Opinion
22 Nov 2023
The future of business software will put users front and centre
Today, quantum computing and AI; yesterday, cloud and blockchain. As sure as Moore’s law, there is always a Next Big Thing Continue Reading
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News
22 Nov 2023
Boomi doubles down on AI and automation
Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney Continue Reading
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E-Zine
21 Nov 2023
Can AI take education to a new level?
In this week’s Computer Weekly, we examine how large language models are being used to teach, support and assess students, enhancing education rather than impairing it. We look at how the AI revolution is impacting the semiconductor sector as the big tech companies put off server upgrades. And we find out how generative AI is changing the way enterprise software works. Read the issue now. Continue Reading
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News
20 Nov 2023
AI productivity gains could result in four-day weeks for millions
Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks Continue Reading
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News
20 Nov 2023
NHS England hits 90% target for electronic patient records
Some 90% of trusts in NHS England have adopted electronic patient records in hospitals, ahead of government schedule Continue Reading
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Feature
20 Nov 2023
Enterprise beams up GenAI and consumer UX to make key applications fly
We look at how generative AI is changing the way enterprise software works Continue Reading
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E-Zine
17 Nov 2023
CW APAC: Trend Watch: Generative AI in APAC
Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it’s being deployed in healthcare, Australia’s GenAI journey, the technology’s relationship with the cloud and Red Hat’s issues with source code. Continue Reading
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News
17 Nov 2023
Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life
Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be of business moment Continue Reading
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News
17 Nov 2023
Capgemini and Heathrow strike deal to enhance passenger experience
Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading
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News
17 Nov 2023
Does third-party support make sense?
We speak to a Rimini Street customer about their experience of managing an Oracle ERP Continue Reading
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News
16 Nov 2023
Workato CEO calls for new automation mindset
Workato CEO Vijay Tella urges organisations to go beyond the ‘mechanistic glue’ of automating manual processes and embrace a new automation mindset that focuses on transforming their business Continue Reading
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News
16 Nov 2023
Cancer Research UK uses AWS for payments and trial search function
Charity Cancer Research UK has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials Continue Reading
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News
16 Nov 2023
SAP sustainability study reveals UK businesses lack funding
An annual sustainability study by SAP reveals UK businesses are on the right track, but still face barriers in the long run Continue Reading
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News
16 Nov 2023
Post Office scandal inquiry postpones more key witness hearings
Yet more witness hearings are cancelled due to the Post Office's late disclosure of documents Continue Reading
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News
15 Nov 2023
PeopleSpot dishes out people-related advice
The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities Continue Reading
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Feature
14 Nov 2023
Industry 5.0: What is it and what does its future hold?
As Industry 5.0 becomes a more popular topic of conversation in the business tech world, critics have come out to question its legitimacy as a revolution instead of a progression Continue Reading
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E-Zine
14 Nov 2023
The UK AI Safety Summit – what did it achieve?
In this week’s Computer Weekly, we look back at the UK government’s AI Safety Summit and assess what it achieved – and what it didn’t. Our latest buyer’s guide examines the future of business software and modernising legacy applications. And we find out how the UK Product Security and Telecommunications Infrastructure Act aims to protect your smart devices. Read the issue now. Continue Reading
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News
13 Nov 2023
Vodafone inks strategic partnership with Accenture
Global professional services company to form pan-European and African telco as it announces acceleration of transformation to commercialise operations and accelerate growth Continue Reading
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News
13 Nov 2023
ICO alerted after technical ‘issue’ exposed college files to student barristers
A training college for barristers has reported a data breach that left sensitive data on hundreds of current and former students accessible to other trainees Continue Reading
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News
13 Nov 2023
Shawbrook Bank slashes mortgage processing time through low code
Specialist business lending and savings bank is using Pegasystems’ low-code platform to rewrite and automate the customer journey Continue Reading
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Feature
13 Nov 2023
Gartner: Modernising legacy applications for cloud-native success
Tips for moving existing enterprise applications to a cloud-native architecture Continue Reading
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Opinion
10 Nov 2023
As the jobs market evolves, maximise opportunities, mitigate AI risk
Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading
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News
09 Nov 2023
UK government does not see need for specific AI legislation
The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms Continue Reading
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News
09 Nov 2023
How Village Roadshow modernised ITSM with cloud
Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Freshworks' cloud-based ITSM service Continue Reading
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News
09 Nov 2023
Conflict of interest concerns raised over CMA's use of AWS UK public sector discount scheme
Less than a month after the CMA confirmed it would be investigating the competitive impact of AWS preferential pricing deals on the UK cloud market, data reveals the CMA is benefiting from cut-price Amazon cloud services Continue Reading
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
08 Nov 2023
Former Post Office manager has no memory of preparing witness statement in legal dispute
Evidence of computer problems was omitted from the witness statement of a former Post Office manager in a legal battle with a subpostmaster blamed for unexplained accounting shortfalls Continue Reading
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News
08 Nov 2023
AI Summit not the place for human rights, says French finance minister
Despite commitments at the UK’s AI Safety Summit to respect and protect human rights, the French finance minister said it was not the right forum to discuss signatories' human rights records Continue Reading
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News
08 Nov 2023
SAP touts Business Technology Platform as foundation for S/4Hana migrations
SAP claims its Business Technology Platform can help customers ease their transition to S/4Hana and lay the foundation for artificial intelligence initiatives Continue Reading
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News
07 Nov 2023
Post Office disclosure failures delay Horizon scandal inquiry again
Many of the 300,000 emails unearthed could be relevant to evidence from future and past witnesses in the Post Office scandal inquiry Continue Reading
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News
07 Nov 2023
AI Safety Summit review
Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success Continue Reading
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Opinion
03 Nov 2023
How to solve the computer evidence problem
The Law Commission is in disgrace for its historic misrepresentations of IT experts when pushing a change to the law on the use of computer evidence through Parliament. Continue Reading
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News
02 Nov 2023
How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data
UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network Continue Reading
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News
02 Nov 2023
SAP lays out generative AI strategy
SAP is incorporating generative AI capabilities into software development and the Hana database, prioritising data privacy and use cases that drive efficiency and cost savings for customers Continue Reading
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News
01 Nov 2023
AI Summit: 28 governments and EU agree to safe AI development
In a joint communique at the UK government’s AI Safety Summit, all participating governments agreed to deepen their cooperation around the risks associated with artificial intelligence Continue Reading
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Opinion
01 Nov 2023
The cause of the Post Office Horizon scandal? The Law Commission? Judges? Lawyers?
The appropriateness of the current law on the use of computer evidence in court is under the spotlight following Post Office scandal revelations Continue Reading
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Definition
31 Oct 2023
app
'App' is an abbreviated form of the word 'application.' An application is a software program that's designed to perform a specific function directly for the user or, in some cases, for another software program. Continue Reading
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News
30 Oct 2023
UK government AI Summit already branded ‘missed opportunity’
The dominance of big tech firms, a focus on speculative risks over real-world harms, and the exclusion of affected workers, mean the AI Safety Summit is a wasted opportunity, say civil society groups Continue Reading
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News
30 Oct 2023
Devon County digitises with Unit4 ERP
Unit4 and Embridge Consulting have paired up to help Devon County Council digitise its organisation, data and services Continue Reading
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News
30 Oct 2023
FDM Group partners with ISACA to boost cyber training programme
The FDM Group has announced a partnership with ISACA to help develop and boost their cyber training programmes and credentials Continue Reading
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News
26 Oct 2023
Sunak sets scene for upcoming AI Safety Summit
Prime minister Rishi Sunak has outlined how the UK will approach making AI safe, but experts say there is still too big a focus on catastrophic but speculative risks over real harms the technology is already causing Continue Reading
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News
25 Oct 2023
Government-led Smart Data Discovery Challenge launched to stoke innovation
A government-led coalition has launched an open-call competition for ideas using smart data to help support individuals and small businesses, emulating open banking Continue Reading
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News
25 Oct 2023
Demystifying the top five OT security myths
Goh Eng Choon, president of ST Engineering’s cyber business, outlines the common myths around OT security in a bid to raise awareness of the security challenges confronting OT systems Continue Reading
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News
25 Oct 2023
UK IT professionals express concerns about government’s generative AI goals
Research reveals 93% of UK IT professionals are concerned by the government’s current plan to become a global leader in artificial intelligence because of lack of training and risk assessment Continue Reading
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E-Zine
24 Oct 2023
Brewing data insights at Heineken
In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now. Continue Reading
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News
23 Oct 2023
CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals
Generative AI is on the cusp of allowing companies to automate business processes to meet business goals Continue Reading
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Feature
23 Oct 2023
Jaguar TCS Formula E racing team making breakthroughs that will fine-tune electric road vehicles
The Jaguar TCS Formula E racing team is using software and digital simulations to continually improve its electric racing cars, leading to better performing electric vehicles on our roads Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
19 Oct 2023
How AWS is building a tech stack for generative AI
Olivier Klein, chief technologist for Asia-Pacific and Japan at Amazon Web Services, dives deeper into the technology stack the company has built to ease GenAI adoption Continue Reading
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News
19 Oct 2023
SAP results highlight AI-driven business software
SAP, like other enterprise software companies, is integrating artificial intelligence across its enterprise software portfolio Continue Reading
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News
18 Oct 2023
Experts call for government to look beyond AI safety
Experts have warned there are far more near-term technology concerns than AI, such as facial recognition and the explosion of deepfakes Continue Reading
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News
18 Oct 2023
SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI
Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas Continue Reading
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News
16 Oct 2023
Oracle’s Steve Miranda: Customers nearing inflection point with Fusion
In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real Continue Reading
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Definition
16 Oct 2023
decentralized application (DApp)
A decentralized application (DApp) is a type of distributed, open source software application that runs on a peer-to-peer (P2P) blockchain network rather than on a single computer. Continue Reading
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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News
13 Oct 2023
‘Angry’ lawyer warned against Post Office computer investigation in 2010 email
Angered by his exclusion from an important discussion, former Royal Mail lawyer told colleagues of the risks to the Post Office if, as planned, they publicly investigate allegations against its computer system Continue Reading
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News
12 Oct 2023
How generative AI and cloud complement each other
McKinsey partner explains the symbiotic relationship between generative AI and cloud, enabling organisations to speed up cloud migration and harness the benefits of AI Continue Reading
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Tip
12 Oct 2023
PLM vs. ALM: Compare the differences
Company leaders must be aware of the critical distinctions between PLM and ALM. Learn each system's features and how they can potentially work together. Continue Reading
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News
11 Oct 2023
Public sector buyers of AI tech must interrogate its suitability
The Ada Lovelace Institute has published a review on public sector use of artificial intelligence foundation models, looking at the risks and opportunities associated with the technology, and how these can be dealt with from the early stages of procurement onwards Continue Reading
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News
10 Oct 2023
MGM faces £100m loss from cyber attack on its casinos
MGM Resorts has provided further details on the fallout of the hack targeting its casinos in early September, confirming that a range of personal information has been stolen and that it will likely cost the firm around $100m Continue Reading
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E-Zine
10 Oct 2023
Teeing up tech at the Ryder Cup
In this week’s Computer Weekly, we go behind the scenes at golf’s Ryder Cup to see the tech firsts introduced to improve the fan experience. UK tech leaders explain why they feel ‘betrayed’ by the government’s net-zero policy changes. And we examine the governance challenges behind immerse technologies such as VR and the metaverse. Read the issue now. Continue Reading
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News
09 Oct 2023
VMware reaffirms commitment to Tanzu
VMware CEO Raghu Raghuram emphasises the importance of having an infrastructure stack capable of supporting applications, with VMware Tanzu playing a pivotal role Continue Reading
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News
04 Oct 2023
HPE hones GreenLake strategy with AI moves, hybrid cloud management
HPE has evolved its GreenLake strategy over the past five years, expanding beyond its as-a-service offerings to include a capital purchase model and a strong focus on hybrid cloud management and AI Continue Reading
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Blog Post
04 Oct 2023
How should your SAP strategy evolve in line with SAP’s evolution?
This is a guest blogpost by Luiz Mariotto, group vice president, SAP Product Management, Rimini Street. In it he suggests three questions IT leaders should ask about their SAP roadmaps to help ... Continue Reading
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News
04 Oct 2023
ICO issues guidance on workplace surveillance
Guidance on employee monitoring covers how employers can conduct their digital surveillance lawfully, transparently and fairly, and warns against businesses intruding on their workers’ private lives Continue Reading
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Feature
03 Oct 2023
AI interview: Gavin Mueller, media studies professor
Author Gavin Mueller speaks to Computer Weekly about the history of resistance to automation, and why Luddite perspectives and practices are useful in pushing for more equitable digital futures Continue Reading