Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
01 Mar 2024
Google Cloud puts AI at centre of data analytics plans
Artificial intelligence will bridge the gap between structured and unstructured data, predicts Google Cloud’s Gerrit Kazmaier Continue Reading
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News
01 Mar 2024
KC names Post Office staff he believes conspired to pervert the course of justice
Leading KC names Post Office staff he believes perverted the course of justice when crushing subpostmasters in court Continue Reading
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News
01 Mar 2024
MPs demand Fujitsu be ‘nailed down’ on financial promise to Post Office scandal victims
Select committee hears that government is talking to Fujitsu about its contribution towards the costs of the Horizon scandal but it is not yet negotiating Continue Reading
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News
01 Mar 2024
APAC firms bullish on IT spending
More than half of organisations plan to spend more on key areas such as cyber security, generative AI and cloud in a sign of growing optimism across the region Continue Reading
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News
29 Feb 2024
Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt
The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading
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News
28 Feb 2024
‘Pathetic’ Post Office spat detracts attention and fuels ‘disdain’ for authority
Former Post Office chair’s row with the government and Post Office cannot be allowed to deflect attention away from achieving justice and recompense for former subpostmasters Continue Reading
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News
27 Feb 2024
How TeamViewer is charting its growth beyond remote connectivity
TeamViewer CEO Oliver Steil outlines the company’s efforts to build on its remote connectivity and control capabilities to support emerging use cases such as smart factories Continue Reading
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News
27 Feb 2024
Government should face legal deadlines on paying Post Office victims
The government should face a legal deadline on paying Horizon scandal victims and unfair previous settlements should be reopened, MPs have been told - amid further boardroom controversy at the Post Office Continue Reading
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E-Zine
27 Feb 2024
Microsoft’s ‘unfair’ cloud licensing under scrutiny
In this week’s Computer Weekly, we examine claims that Microsoft’s licensing policies are damaging competition in the cloud. Our latest buyer’s guide asks if hybrid cloud is now CIOs’ end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified communications market. Read the issue now. Continue Reading
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News
27 Feb 2024
Global telcos team up on large language models
Global Telco AI Alliance comprising telcos from Asia, Europe and the Middle East will form joint venture to build multilingual LLMs that are more attuned to telco domain Continue Reading
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Answer
26 Feb 2024
How does Microsoft 365 Copilot pricing and licensing work?
Getting access to Copilot for Microsoft 365 may be a simple process or almost completely unfeasible at this time, depending on the organization that wants to deploy it. Continue Reading
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News
26 Feb 2024
Government won’t rush to include Post Office Capture convictions in overturning legislation
The government said it does not yet have the 'right body of evidence' to include users of the Post Office's Capture software in Horizon compensation schemes and legislation to overturn convictions Continue Reading
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News
26 Feb 2024
Post Office scandal roundup: Fourth Estate in full throttle
January saw mainstream media take hold of the Post Office scandal, and while that first month saw much regurgitation of old news, February saw large media outlets take story forward Continue Reading
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News
23 Feb 2024
King Charles strips disgraced Post Office CEO of her CBE
Disgraced former Post Office CEO, central to the Horizon scandal, has her CBE formally stripped Continue Reading
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Definition
23 Feb 2024
supply chain management (SCM)
Supply chain management (SCM) is the optimization of a product's creation and flow from raw material sourcing to production, logistics and delivery to the final customer. Continue Reading
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News
22 Feb 2024
Stannah looks to enterprise cloud software to lift IT systems
Major project the keystone of new IT strategy to modernise systems and support growth Continue Reading
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News
21 Feb 2024
How Indian fintechs can address compliance issues
Fintechs will need to bolster their know-your-customer practices and establish self-regulatory mechanisms, among other measures, to address compliance issues that have come under the spotlight Continue Reading
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News
21 Feb 2024
Unisys investigating potential involvement in controversial Post Office system
IT supplier wants to get to the bottom of its role in the distribution of the Post Office’s controversial Capture software, linked to potential wrongful convictions Continue Reading
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News
20 Feb 2024
Birmingham City Council needs a further £45m to fix ‘disastrous’ Oracle system
Birmingham City Council’s ERP system is failing to deliver an accurate ledger, which means finance staff have spent months manually entering cost centre data Continue Reading
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News
20 Feb 2024
Uber CEO denies pricing algorithm uses ‘behavioural patterns’
Uber workers are concerned about what data is being used by the company’s algorithm to set variable pay and pricing levels after CEO Dara Khosrowshahi admits to using drivers’ ‘behavioural patterns’ Continue Reading
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E-Zine
20 Feb 2024
Flying into cloud – EasyJet’s journey out of the datacentre to AI
In this week’s Computer Weekly, we find out how EasyJet fills an aircraft every 10 seconds while migrating to the cloud and introducing AI. There’s only 283 years to go until we have a diverse IT workforce – we find out why. And we examine how the UK anti-trust investigation into the cloud market could hit the big hyperscalers. Read the issue now. Continue Reading
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News
19 Feb 2024
Controversial Post Office Capture system was developed in-house
Second controversial Post Office system was the work of developers in its own IT operation Continue Reading
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News
18 Feb 2024
Singapore to invest S$1bn in AI over five years
The funding will go towards compute, talent, and industry development to support Singapore’s national AI strategy Continue Reading
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News
16 Feb 2024
Post Office IT insider and the software decision that lit the Horizon scandal
As the Post Office replaces its controversial Horizon software, a former Post Office IT executive describes disastrous mistakes of the past Continue Reading
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News
14 Feb 2024
Post Office CEO refused to meet government minister without her lawyer after 2015 Horizon report
Post Office statements on the Horizon system, whether to journalists or the government, were routinely carefully crafted by lawyers Continue Reading
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News
13 Feb 2024
How DBS is industrialising AI across its business
Southeast Asia’s biggest lender is building a strong data foundation and upskilling employees on data and artificial intelligence to realise its vision of becoming an AI-fuelled bank Continue Reading
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E-Zine
13 Feb 2024
Intelligent defence – the role of data in the military
In this week’s Computer Weekly, we examine the role of data in tying together military operations across ground, air, sea and cyber. Has SAP finally convinced customers to migrate to cloud ERP? We assess the trends. And we talk to the CIO helping to set up the UK’s fastest supercomputer. Read the issue now. Continue Reading
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News
12 Feb 2024
More than 1,000 subpostmasters could have used second faulty Post Office system
More than 1,000 subpostmasters could have used a previous faulty computer system in their branches as more people come forward with information following Post Office scandal TV drama Continue Reading
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News
09 Feb 2024
The outlook for open source? Growing, but there are challenges
While more companies are using open source technologies, not everyone may realise it Continue Reading
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News
09 Feb 2024
Amazon defends facial-recognition tech sale to FBI despite moratorium
The FBI has confirmed it is using Amazon’s Rekognition image and video analysis software, but Amazon says it is ‘false’ to suggest this violates the company’s self-imposed moratorium on selling facial-recognition technology to US police Continue Reading
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News
07 Feb 2024
Dozens of surveillance companies are supplying spyware to governments, says Google
Google’s Threat Analysis Group has identified 40 companies involved in selling and supplying security exploits and spyware services to governments Continue Reading
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News
07 Feb 2024
Government reaffirms commitment to hold off on AI laws
The UK government reaffirming its commitment hold off on artificial intelligence legislation has been received positively by industry for balancing innovation and safety Continue Reading
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News
06 Feb 2024
UK government responds to AI whitepaper consultation
The UK government is considering introducing binding legal requirements for companies developing the most powerful AI systems, and has outlined a range of funding to realise the ambitions of its ‘pro-innovation’ framework for artificial intelligence Continue Reading
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News
06 Feb 2024
Post Office scandal: Phase four’s rogues’ gallery
Phase four of the public inquiry into the Post Office Horizon IT scandal revealed ‘a parade of liars, bullies, amnesiacs and arrogant individuals’ that made up the teams investigating and prosecuting subpostmasters Continue Reading
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E-Zine
06 Feb 2024
Generative AI – an early adopter’s experience
In this week’s Computer Weekly, as IT leaders start to implement GenAI in their organisations, we look at the experiences of one early adopter. Our latest buyer’s guide examines the key security trends for 2024. And Microsoft’s head of identity talks about a future without passwords. Read the issue now. Continue Reading
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Feature
05 Feb 2024
Why developers must work smarter, not just faster, with generative AI
With a lot to play for, including legal precedents, how can dev teams approach GenAI risks with a view to strong mitigation strategies? Continue Reading
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News
05 Feb 2024
What’s standing in the way of the UK being an AI superpower?
Artificial intelligence (AI) could bring a big economic boost to the UK, says report, but there are still barriers to overcome Continue Reading
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Feature
05 Feb 2024
Sea-Lion explained: Southeast Asia’s first large language model
The Sea-Lion large language model was built to cater to the language and cultural diversity of Southeast Asia, which is currently underserved by existing models that mostly originate from the West Continue Reading
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News
05 Feb 2024
Is SAP on the rise?
This year represents a tipping point for SAP to convince cagey customers of the value of cloud enterprise resource planning Continue Reading
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News
02 Feb 2024
‘People are now listening,' Post Office inquiry told as latest phase ends
The latest phase of the public inquiry into the widest miscarriage of justice in modern UK history – the Post Office Horizon IT scandal – closes with a bang Continue Reading
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News
01 Feb 2024
Welsh workers’ AI experiences shaped by uneven power dynamics
Workers in Wales are being negatively affected by the unregulated introduction of artificial intelligence into workplaces due to asymmetric power dynamics Continue Reading
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News
01 Feb 2024
Defra legacy IT: 180 applications refreshed, over 1,500 remain
The Department for Environment, Food and Rural Affairs has a 10-year plan to update technology. So far, 180 have been replaced or updated Continue Reading
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Feature
01 Feb 2024
Crew Clothing head of IT: ‘The projects don’t stop’
Crew Clothing parted ways with its senior leadership team in 2023, but there is a clear roadmap in place for technology transformation – and it doesn’t involve an ERP system Continue Reading
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News
01 Feb 2024
Government ‘dragging it out’ by refusing to share knowledge of Post Office trial ‘delaying tactic’
Subpostmasters will have to wait to find out if the government knew of the Post Office’s plan to derail group litigation order, by trying to push managing judge out Continue Reading
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Definition
31 Jan 2024
state management
Application state management is the process of maintaining knowledge of an application's inputs across multiple related data flows that form a complete business transaction -- or a session -- to understand the condition of the app at any given moment. Continue Reading
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Blog Post
31 Jan 2024
Low Code Hits New High - Results Of A New Survey
Had a really interesting conversation the other day with Adrian Bignall, he who is in charge of International Sales at Evoke Technologies. Evoke is a rather large tech consultancy that only ... Continue Reading
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News
30 Jan 2024
How Simplyhealth is using Salesforce’s take on generative AI to boost email response times
Health and dental plan company is cutting response times to some common and recurring client queries – from 12 minutes to just one Continue Reading
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Opinion
30 Jan 2024
The shifting winds of SAP's cloud strategy
In 2023, SAP's strategic pivot towards cloud-centric innovation produced a wave of discontent among its vast on-premises customer base Continue Reading
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News
30 Jan 2024
Pre-Horizon users contacting lawyers as more Post Office IT horror stories emerge
Lawyer says there is no reason to believe the Post Office treated unexplained shortfalls on systems prior to Horizon any differently to the way it dealt with unexplained Horizon shortfalls Continue Reading
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E-Zine
30 Jan 2024
Tech companies warn EU over encryption plans
In this week’s Computer Weekly, tech companies are calling on the European Commission to rethink plans to weaken internet encryption – we explore the issues. We talk to credit rating agency Moody’s about why it thinks now is the time to start investing in quantum computing. And we examine how a different approach to recruitment could ease the datacentre sector skills gap. Read the issue now. Continue Reading
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News
29 Jan 2024
Russian IT sector still under serious pressure
Russian IT sector faces challenges on multiple fronts as Western sanctions widen Continue Reading
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News
29 Jan 2024
Google Cloud teams up with Singapore government on AI initiatives
Over 100 generative AI use cases have been tested through the AI Trailblazers programme, among other initiatives to spur AI adoption and build AI talent in the city-state Continue Reading
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News
26 Jan 2024
GenAI tools ‘could not exist’ if firms are made to pay copyright
AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading
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News
26 Jan 2024
Lawyers carry on Post Office appeals amid uncertainty over government plan to overturn en masse
Lawyers supporting former subpostmasters said they will continue appealing convictions as normal despite government plan to exonerate hundreds in one go Continue Reading
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News
26 Jan 2024
UK government consults on age verification tech in alcohol sales
The government has said it wants to allow the use of digital identities and various age-verification technologies in alcohol sales Continue Reading
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News
26 Jan 2024
Expert IT witness outsmarted an ‘aggressive’ Post Office to get to truth after inspection ‘madness’
The Post Office’s attempts to protect the Horizon system are well known, in light of the public inquiry and a recent TV drama, but Computer Weekly can reveal how an IT expert was treated during his investigation of Horizon Continue Reading
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Opinion
25 Jan 2024
The race to regulate AI: 2024 unpacked
EU’s AI Act is set to become ‘gold standard’ of AI regulation. Will other countries adopt the same high standards or like the UK opt for a light touch in favour of growth and investment? Continue Reading
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Opinion
25 Jan 2024
Mitigating the risks of modern application development
Organisations need to have visibility over their software supply chain, secure and monitor interfaces to legacy systems and adopt zero trust to mitigate the risks of modern application development Continue Reading
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News
24 Jan 2024
Committee chair asks minister to back ‘Mr Bates clause’ in Post Office compensation legislation
Select committee chair wants guarantees on financial redress for subpostmasters that suffered in the Horizon scandal Continue Reading
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News
23 Jan 2024
UN chief blasts AI companies for reckless pursuit of profit
The United Nations general secretary has blasted technology companies and governments for pursuing their own narrow interests in artificial intelligence without any consideration of the common good, as part of wider call to reform global governance Continue Reading
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News
22 Jan 2024
Fujitsu agrees to support former subpostmasters’ families beyond financial redress
Fujitsu will meet with victims of the Post Office scandal and their representatives to discuss what the IT giant can do for them beyond financial redress Continue Reading
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News
22 Jan 2024
Urgent question asks which ministers knew of Post Office’s shocking plan to remove judge
Labour peer uses urgent question to uncover who, if anyone, in government was aware of the Post Office’s attempts to remove judge as it became clear it was losing Continue Reading
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News
21 Jan 2024
Stellar Lifestyle opens high-tech retail space
The Hive 2.0 retail space in Esplanade Xchange uses AI and robots to enable self-checkout, prepare and serve beverages, and deliver items to offices in a nearby building Continue Reading
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News
19 Jan 2024
Fujitsu boss admits to missed opportunities to prevent miscarriages of justice
Concerns of an expert witness in subpostmaster trials were ignored by Fujitsu Continue Reading
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News
19 Jan 2024
Fujitsu boss describes Post Office behaviour as 'shameful and appalling'
The UK head of Fujitsu said he does not know why the Post Office did not reveal information about Horizon software errors to defendants during prosecutions Continue Reading
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Tip
18 Jan 2024
8 edge computing trends to watch in 2024 and beyond
Many organizations recognize the importance of edge computing. Discover the latest insights on spending, device capabilities and infrastructure updates. Continue Reading
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News
18 Jan 2024
Anger sparked by TV drama forces Fujitsu to put public sector contract bidding on hold
It is not just the UK government that has been forced to act quickly amid public anger, as a wounded Fujitsu stalls government contract bidding Continue Reading
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News
18 Jan 2024
More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change
IT expert says it cannot be the case that computer evidence is treated as accurate in court, without investigation into surrounding circumstances Continue Reading
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Opinion
18 Jan 2024
AI will create a thousand Post Office scandals
Critical computing expert Dan McQuillan weighs in on the proliferation of artificial intelligence throughout the public sector and the potential this opens up for a slew of new IT scandals Continue Reading
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News
18 Jan 2024
Tech firms: Investigatory Powers review will undermine privacy of UK citizens
Trade group TechUK argues in a briefing sent to the Home Office that proposed amendments to the Investigatory Powers Bill could have a far-reaching impact on privacy and security Continue Reading
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Opinion
17 Jan 2024
2024: The year Generative AI is let out of its cage
Instead of worrying about AI taking over their jobs perhaps people should wonder if their work will be taken over by a new starter who knows how to use AI. Continue Reading
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Opinion
17 Jan 2024
Paula Vennells fails to practice what she preaches in Post Office scandal
Reverend Richard Coles tells Computer Weekly how a recent ITV drama ‘moved and enraged’ a public that had missed the unfolding of the biggest miscarriage of justice in modern history, in front of their noses Continue Reading
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News
16 Jan 2024
Fujitsu ‘morally obliged’ to contribute to subpostmaster financial redress amid ‘insane’ delays
Fujitsu has apologised for its role on the Post Office scandal and said it is ‘morally obliged’ to contribute to the financial redress of victims Continue Reading
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E-Zine
16 Jan 2024
All eyes are on the Post Office scandal – at last
In this week’s Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at government plans to quash convictions, and analyse the role of Horizon IT supplier Fujitsu in how the Post Office scandal developed. Read the issue now. Continue Reading
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News
15 Jan 2024
AI likely to worsen economic inequality, says IMF
While artificial intelligence will replace some jobs and complement others, the International Monetary Fund says that, in most of the scenarios it envisages, the technology will likely deepen macro-economic inequalities Continue Reading
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News
15 Jan 2024
Human-centric technology vision changes IT procurement
Accenture’s 2024 technology vision report discusses IT systems that use AI in a bid to become more intuitive and capable of adapting to different user skills Continue Reading
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News
15 Jan 2024
How legal disclosure failures disrupted the Post Office Horizon inquiry
From overly narrow search terms, overzealous deduplication of documents and failed email migrations, poor management of legal discovery has delayed justice for postmasters in the Horizon inquiry Continue Reading
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News
12 Jan 2024
Post Office scandal inquiry hits mainstream after dramatic start to year
Long-running statutory public inquiry restarts with hugely increased interest following ITV’s dramatisation of the two decades-long scandal Continue Reading
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Opinion
11 Jan 2024
Redefining the cyber domain to tackle the challenges of tomorrow
Emerging technologies have brought about a new age of cyber – and we need a 360-degree collaborative approach more than ever to succeed Continue Reading
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News
10 Jan 2024
Hundreds of subpostmasters to have convictions quashed in blanket exoneration
The government has chosen to introduce legislation that will enable it to exonerate hundreds of subpostmasters as a group Continue Reading
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News
10 Jan 2024
Poor tech kills hybrid work productivity
People who work from home say the IT they use is failing or performs poorly, which reduces their productivity, leading to hours of work lost Continue Reading
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News
10 Jan 2024
CES 2024: Sony announces development of spatial content creation system
Sony is developing a device equipped with extended reality head-mounted display and controllers dedicated to interaction with 3D objects Continue Reading
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News
09 Jan 2024
Former Post Office CEO hands back CBE amid public backlash
Former Post Office CEO hands back her CBE after public backlash following dramatisation of her role in Post Office Horizon scandal Continue Reading
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News
09 Jan 2024
‘Hero’ subpostmaster accuses government of diversion tactics through ‘weaselly’ statistics
Campaigning subpostmaster calls out government’s use of ‘weaselly’ statistics to hide its slow progress Continue Reading
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News
09 Jan 2024
Fujitsu gets stay of execution as MPs support exoneration of wrongfully convicted subpostmasters
Fujitsu will have to wait until the end of the Post Office Horizon scandal public inquiry to hear how MPs will punish it Continue Reading
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Opinion
09 Jan 2024
Trauma and fear means victims of the Post Office scandal are suffering in silence
Just like victims of child abuse, it is likely that issues of trauma, fear, feelings of shame and a complete loss of trust in authority are some of the powerful inhibitors preventing victims of the Post Office scandal from coming forward Continue Reading
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News
08 Jan 2024
Post Office scandal furore is moment to change digital evidence rules
The current rules around digital evidence are partly to blame for the widest miscarriage of justice in UK history Continue Reading
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Blog Post
05 Jan 2024
What does “Investment in Generative AI” actually mean?
I’ve found myself in a number of conversations recently where the discussion has turned to the speed at which organisations are investing in generative AI. More and more, however, I find myself ... Continue Reading
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Feature
02 Jan 2024
Data: the golden thread of military defence
Information has been the lifeblood of warfare for centuries and modern data strategies are no different. From frontline fighters to logistics, manufacturing, R&D, and recruitment, data is crucial Continue Reading
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News
02 Jan 2024
Cloudflare eyes GenAI workloads with Workers AI
Cloudflare’s Workers developer platform is touted to make it easier for organisations to deploy GenAI capabilities at the edge to speed up inferencing Continue Reading
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News
29 Dec 2023
Top 10 India IT stories of 2023
We recap the year’s top 10 stories in India, including the country’s datacentre boom and innovations in space and agriculture technologies Continue Reading
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News
29 Dec 2023
Top 10 AI regulation stories of 2023
From the UK government’s publication of its long-awaited AI whitepaper to its convening of the world’s first AI Safety Summit, here are Computer Weekly’s top 10 AI regulation stories of 2023 Continue Reading
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News
28 Dec 2023
Top 10 ANZ IT stories of 2023
We recap the top 10 stories in Australia and New Zealand, including the innovations and challenges that organisations in the region have faced over the past year Continue Reading
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Definition
27 Dec 2023
email signature
An email signature -- or signature block or signature file -- is the short text that appears at the end of an email message to provide more information about the sender. Continue Reading
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News
27 Dec 2023
Top 10 business applications stories of 2023
Generative AI has become unavoidable for business applications suppliers. C-level executives offer insights here, while the fundamentals of user enterprise software strategy remain visible beneath the AI froth Continue Reading
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News
27 Dec 2023
Top 10 ASEAN IT stories of 2023
Organisations across the region have continued to shore up their cyber security posture while investing in infrastructure to pave the way for emerging technologies like GenAI Continue Reading
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News
21 Dec 2023
Immigration clampdown could worsen UK IT skills shortage
The UK government’s recent clampdown on immigration could exacerbate the IT skills shortage in the country, especially in web design and development Continue Reading
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Feature
21 Dec 2023
Digital twins to virtualise the world
The industrial metaverse and digital twins are related but are not necessarily the same – so where will digital twins play the most important role? Continue Reading
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News
20 Dec 2023
Post Office gets government handout as Horizon replacement costs increase ‘significantly’
The increasing costs associated with replacing the Post Office’s controversial IT system have forced the government to hand it over £100m extra Continue Reading
