Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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News
13 Nov 2012
Hillarys Blinds rolls out custom sales app using SAP Afaria
Blinds and curtains supplier Hillarys Blinds has developed an Android app for sales agents that synchronises with its back-end SAP ERP system Continue Reading
By- Cliff Saran, Managing Editor
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News
13 Nov 2012
Stories That Move Mountains: Improve your presentation skills
Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals. Continue Reading
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News
09 Nov 2012
German retailer Otto invests in neural software to net future sales
German retail giant Otto improves demand forecasting with neural network technology from Blue Yonder, a predictive analytics start-up Continue Reading
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News
08 Nov 2012
Capgemini reduces consultancy charges
Capgemini has lowered pricing in its consulting and local professional services businesses, according to its latest quarter results. Continue Reading
By- Cliff Saran, Managing Editor
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News
07 Nov 2012
Apple loses patent case to VirnetX
Apple has been ordered to pay $368m in damages to VirnetX after a court ruled it had infringed on two of the software firm’s patents Continue Reading
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News
06 Nov 2012
Universal Credit programme director Malcolm Whitehouse steps down
Malcolm Whitehouse, programme director for the government's £2.2bn Universal Credit project, has stepped down Continue Reading
By- Kathleen Hall, TechTarget
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News
06 Nov 2012
Gartner Symposium: RBS emulates Amazon with private cloud
Royal Bank of Scotland has developed a private cloud to support its application development process, using Amazon best practices Continue Reading
By- Cliff Saran, Managing Editor
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News
06 Nov 2012
EDF blames system upgrade for customer complaint failures
EDF blames a system upgrade for failing to handle customer complaints to standard, but says it will resolve the issue by the end of the year Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Nov 2012
RBS pays customers extra £50m for IT failure
The IT failure that struck Royal Bank of Scotland (RBS) in June will cost more than expected as customers are paid an extra £50m compensation Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
31 Oct 2012
Government dips toe in water for single ERP
The government is to test the feasibility of moving to a single enterprise resource planning (ERP) platform across Whitehall Continue Reading
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News
31 Oct 2012
Apple squashes BlackBerry as Brent Borough deploys iPads
Brent Borough Council replaces BlackBerry and deploys MobileIron to securely manage almost 3,000 iPads and iPhones Continue Reading
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News
30 Oct 2012
Teradata brings big data into the SQL family
Teradata addresses the issue of combining unstructured, semi-structured and traditional row-and-column data warehousing in a single architecture. Continue Reading
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News
25 Oct 2012
Government expected to unveil eight IDA suppliers for online services
The government is to announce suppliers – including PayPal, BT and the Post Office – to provide identity assurance (IDA) for online public services Continue Reading
By- Kathleen Hall, TechTarget
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News
24 Oct 2012
CIO interview: Gerry Pennell, CIO, London 2012 Olympic Games
As the job of a lifetime nears its end, London 2012 CIO Gerry Pennell talks exclusively to Computer Weekly about his Olympic experience Continue Reading
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News
23 Oct 2012
Windows 8 Buyer's Guide
What does Windows 8 offer for businesses ? Download this 11 page guide to find out. Continue Reading
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News
22 Oct 2012
CW Special report on Atos
This 11 page special report, packed with graphs and charts, gives you the facts on Atos, its strategy, products and services and financial performance. Continue Reading
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News
22 Oct 2012
Calculating Training ROI
This guide from ESI International offers essential tips on calculating the return on investment of your training programme. Continue Reading
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Feature
10 Oct 2012
CW500: Managing the mobile workforce (part 1)
Mobile working has transformed Colt Telecommunications beyond recognition over the past three years Continue Reading
By- Bill Goodwin, Computer Weekly
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News
08 Oct 2012
Lamborghini slashes web costs with Amazon Web Services
Supercar maker Lamborghini has revamped and accelerated the performance of its website by running it on Amazon Web Services Continue Reading
By- Cliff Saran, Managing Editor
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News
08 Oct 2012
How French Connection automated stock replenishment to cut costs
Fashion retailer French Connection cut costs by deploying a stock replenishment automation system Continue Reading
By- Kathleen Hall, TechTarget
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Feature
05 Oct 2012
How to manage unstructured data for business benefit
The cloud offers some progress in the resource-sapping management of unstructured data, but it is critical to work back from the business case. Continue Reading
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News
04 Oct 2012
Meg Whitman unveils HP turnaround plan
HP CEO Meg Whitman has unveiled a five-year plan for the troubled enterprise, admitting the turnaround would take longer than expected Continue Reading
By- Cliff Saran, Managing Editor
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News
02 Oct 2012
Toyota uses Microsoft for global communications
Toyota Motor Corporation is globally deploying Microsoft software through a mix of cloud and on-premise software for its 200,000 staff Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
01 Oct 2012
The ROI for ERP: An Overall Approach
Nucleus Research offers advice on calculating the return on investment (ROI) for enterprise resource planning (ERP) systems. Continue Reading
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News
01 Oct 2012
Cloud delivers 1.7 times more ROI
Nucleus Research evaluates the business case for running applications in the cloud. Continue Reading
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News
25 Sep 2012
10 Tips to Measure Training ROI
How do you measure the value of training to the business ? These tips will help you develop your business case. Continue Reading
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News
25 Sep 2012
The ROI for ERP: An Overall Approach
Nucleus Research offers advice on calculating the return on investment (ROI) for enterprise resource planning (ERP) systems. Continue Reading
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News
25 Sep 2012
CW Buyer's Guide: Healthcare in IT
This 7 page buyer's guide looks at the future of electronic healthcare records, healthcare technology and the use of mobile technology. Continue Reading
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News
19 Sep 2012
Activision uses Salesforce to serve gaming community
The Call of Duty designers use the Service Cloud and Chatter Communities to solve customer queries Continue Reading
By- Jennifer Scott, TechTarget
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News
18 Sep 2012
EDF app enables smartphones to snap meter readings
Energy supplier EDF has released an app that enables customers to submit meter readings by using the camera on a smartphone Continue Reading
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News
18 Sep 2012
Government plans for 200 digital managers
Government may appoint 200 digital managers to work across Whitehall departments as part of its transition to transactional digital services Continue Reading
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News
17 Sep 2012
E.ON outsources applications to Capgemini
Utility giant E.ON has outsourced application services to Capgemini as part of a five-year restructure of its IT services in a deal worth about €50m Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Sep 2012
Ten killer questions for choosing an HR IT system
Inchcape Shipping Services (ISS) chose a cloud-based HR system, to manage its 3,700 disparate global staff, on the basis of 10 killer questions Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Sep 2012
Cabinet Office blacklists Fujitsu from government IT contract tenders
The Cabinet Office has banned Fujitsu and another IT supplier from tendering for public sector IT contracts as they constitute too high a risk Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Sep 2012
The ROI of Social CRM
Nucleus assesses the benefits of adding social capabilities to CRM deployments. Continue Reading
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News
06 Sep 2012
FSA demands review of RBS software failure
The Financial Services Authority (FSA) wants to know how banks plan to prevent a repeat of the Royal Bank of Scotland’s (RBS) software glitch Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
04 Sep 2012
NHS claws back £1bn as CSC negotiations come to an end
The Department of Health claws back £1bn from CSC as negotiations with the troubled supplier come to an end. Continue Reading
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News
29 Aug 2012
VMware demos Horizon for workspace aggregation
VMware has fleshed out its desktop virtualisation strategy with products designed to make desktop computing more manageable Continue Reading
By- Cliff Saran, Managing Editor
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Feature
29 Aug 2012
Outsourcing IT services: goals and negotiations
Tactical and strategic negotiations are important to businesses of all sizes, from SMEs to the largest enterprises Continue Reading
By- Wolfgang Benkel
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News
28 Aug 2012
Villa Plus implements IBM business analytics software
Holiday company Villa Plus is using IBM business analytics software to support its advertising campaigns as it increases its number of properties by 40% Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Aug 2012
Gartner: Prepare for hybrid cloud pain
Hybrid clouds are set for a big fall as businesses feel the pain of implementation Continue Reading
By- Cliff Saran, Managing Editor
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News
09 Aug 2012
NHS sees £100m reduction in exposure to CSC contracts
The Department for Health’s financial exposure to its contracts with troubled supplier CSC have decreased by £100m in just three months. Continue Reading
By- Kathleen Hall, TechTarget
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News
06 Aug 2012
Putting innovation on the outsourcing menu
Cliff Saran investigates what happens when systems integrators are asked to innovate Continue Reading
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News
31 Jul 2012
Interview: Denise McDonagh, government G-cloud director
Denise McDonagh talks about the challenges of the G-cloud programme and how the government is reducing dependence on large outsourcers. Continue Reading
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Feature
30 Jul 2012
How to make sense of the big data universe
Analysing big data can be a daunting prospect, so find out what you need, where it is and how to deal with it Continue Reading
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News
23 Jul 2012
Heads of business bank on IT to boost business
Top-level business managers regard IT as a competitive advantage, according to Gartner Continue Reading
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News
17 Jul 2012
Steve Ballmer launches cloud-based Microsoft Office 2013
Steve Ballmer releases a preview of Microsoft's cloud-based Office 2013 suite of productivity tools, which he says works best on Windows 8 OS Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Jul 2012
The future of software development: Energized Work
Gus Power, CTO at Energized Work, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club. Continue Reading
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News
13 Jul 2012
The future of software development: The FT's view.
Jagdeep Singh Bhambra, head of software development at the FT, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club for IT leaders. Continue Reading
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Feature
06 Jul 2012
Data virtualisation on rise as ETL alternative for data integration
The Phone House and Novartis have turned to data virtualisation from Denodo and Composite to gain a single logical view of disparate data sources. Continue Reading
By- Gareth Morgan, Contributor
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News
29 Jun 2012
Key HMRC IT plans delayed due to spending freeze, says NAO
Key HMRC IT plans have been delayed because of the Cabinet Office’s moratorium on spending, the National Audit Office (NAO) says Continue Reading
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News
29 Jun 2012
KPMG 2012 Global Technology Innovation Survey
China and the US are most likely to come up with disruptive technology breakthroughs over the next four years, but Europe lags behind Continue Reading
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News
27 Jun 2012
RBS set to sue supplier CA Technologies for software failure
Reports claim RBS is gearing up for legal action against US software supplier CA Technologies over the technical fault that crashed accounts Continue Reading
By- Jennifer Scott, TechTarget
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News
26 Jun 2012
Cambridge University turns to computer games to unlock secrets of the universe
Cambridge University is turning to technology developed for computer gaming to help it solve some of the fundamental problems of science Continue Reading
By- Bill Goodwin, Computer Weekly
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News
25 Jun 2012
Government slashes SAP and Microsoft spend by £150m
The government expects to slash licence and maintenance spend with Microsoft and SAP up to £150m by 2015, via a framework renegotiation. Continue Reading
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News
22 Jun 2012
Software glitch to blame for RBS and NatWest online banking outages
The software glitch behind the outages at RBS and NatWest banks could carry on through the weekend, preventing cutomers from buying online Continue Reading
By- Jennifer Scott, TechTarget
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News
22 Jun 2012
Post Office launches external review of system at centre of legal disputes
The Post Office has launched an external review into the Horizon computer system at the centre of a legal dispute with sub-postmasters Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Jun 2012
The future of Autonomy – one year on
Recent moves to subsume Autonomy into HP have lent increasing irony to the name. Nearly a year after the £7.1bn acquisition, we examine Autonomy's future Continue Reading
By- Kathleen Hall, TechTarget
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News
21 Jun 2012
Halliburton CIO Ken Braud on strategy and innovation
CIO Ken Braud talked to delegates at the Orange Business Live customer event in Rome, and it was clear he has plenty on his plate. Continue Reading
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News
21 Jun 2012
Banks break with in-house software in move to commercial systems
Increased regulation, reduced profits and customer demands are driving banks to replace home-grown software with off-the-shelf alternatives Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Jun 2012
Oracle reports strong profit growth
Oracle reported an 8% increase in profits on a 1% increase in sales for the fourth quarter of its 2012 financial year Continue Reading
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News
18 Jun 2012
Asian scientists call for government action on supercomputers
Scientists in India, China, Japan, Korea and India have called on their governments to collaborate on supercomputer technology Continue Reading
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News
13 Jun 2012
The cloud will move supercomputers into the mainstream
Cloud computing will move supercomputers out of the research labs into mainstream business, says Amazon Continue Reading
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News
13 Jun 2012
BAE assesses off-the-shelf application lifecycle management
BAE Maritime Systems is assessing new tools from Serena Software to support mission-critical software development Continue Reading
By- Cliff Saran, Managing Editor
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News
13 Jun 2012
South Lanarkshire moves to IBM XIV disk storage platform
South Lanarkshire council has invested in an IBM XIV disk storage platform as part of its move to virtualisation. Continue Reading
By- Kathleen Hall, TechTarget
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News
13 Jun 2012
O’Neill consolidates IT applications to grow profits
Retail chain O’Neill Europe has undergone a major IT consolidation to cut costs and use information more efficiently in a difficult trading market Continue Reading
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Photo Story
08 Jun 2012
Marks & Spencer to launch HSBC-powered bank
M&S is creating a new high street bank, with the back-end provided by HSBC Continue Reading
By- Cliff Saran, Managing Editor
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News
07 Jun 2012
Predictive Analytics Q&A
In this Q&A interview by TDWI, analyst Fern Halper from Hurwitz & Associates discusses the major trends in predictive analytics. Continue Reading
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News
07 Jun 2012
Special Report on Microsoft
This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy. Continue Reading
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News
06 Jun 2012
HP eyes EMC’s storage market
HP has released a StoreOnce data deduplication back-up system, which it claims can ingest data at 100TB per hour – three times faster than EMC’s recently launched Data Domain 990 Continue Reading
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News
31 May 2012
William Grant & Sons opens datacentre for ERP consolidation
Distiller William Grant & Sons opens a UK datacentre to consolidate its global ERP operation Continue Reading
By- Kathleen Hall, TechTarget
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News
30 May 2012
Inadequate financial reporting holds firms back
Businesses admit difficulties in controlling data quality when reporting financial results as finance executives complain of stress as a result Continue Reading
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News
23 May 2012
Amey uses SAP HR system to manage 11,000 people
Developed by SAP specialist Epi-use, SAP HR is being used to power a human resources shared service at construction firm Amey Continue Reading
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News
21 May 2012
Global software piracy increasing rapidly, study shows
Global software piracy is increasing rapidly in the absence of any effective deterrence, a survey has revealed. Continue Reading
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News
18 May 2012
Smart Cities: The anywhere working city
This report from Microsoft presents a vision for the development of smart cities which bring together technology, architecture and people. Continue Reading
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News
18 May 2012
CW Buyer's Guide: IT Tools
This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department. Continue Reading
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News
18 May 2012
How to improve your communication with your boss
Learn how to communicate more effectively with your boss in this guide from Dr Brian Sutton and Dr Robina Chatham. Continue Reading
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News
10 May 2012
Cloud: Scaling to succeed in new business models
High-tech companies face challenges keeping pace with new cloud-based business models, this study from Accenture reveals. Continue Reading
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News
10 May 2012
Microsoft Convergence 2012
Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform. Continue Reading
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News
27 Apr 2012
Amazon results demonstrate commitment to cloud
Amazon's AWS cloud business made $500m in sales in the first quarter of 2012, comprising 3.79% of Amazon's Q1 business Continue Reading
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News
25 Apr 2012
SAP reports double-digit growth
SAP has continued where it left off last year with an 11% increase in sales in the first three months of 2012. Continue Reading
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Feature
23 Apr 2012
Making money from data: Financial business intelligence at work
Finance professionals are heavy users of BI and predictive analytics software. Find out how a variety of European finance functionaries are analysing trends, cutting costs and finding new business. Continue Reading
By- Kristina West, Contributor
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Opinion
19 Apr 2012
Open standards are about the business model, not the technology
Software companies, abuzz with lobbyists and patent lawyers over government open standards, are similar to the record industry 10 years ago. Continue Reading
By- Mark Thompson, Exeter Business School and DIGITLab
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News
19 Apr 2012
Supercomputers will reach 'exascale' speeds within decade
Supercomputers will be powerful enough to simulate the human brain within seven years, says founder of Top500 list. Continue Reading
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News
18 Apr 2012
Government unaware how much it pays for e-mail services
Government departments do not know how much they are spending on e-mail services, according to research by Computer Weekly. Continue Reading
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News
04 Apr 2012
Microsoft improves virtual desktops but drops inventory software
Microsoft is expanding its desktop virtualisation product family with software that retains user preferences as they switch between devices Continue Reading
By- Cliff Saran, Managing Editor
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News
04 Apr 2012
Atos completes first live software rehearsal for London 2012 Olympics
Atos has completed the first live rehearsal of IT, communications, media, sports and security systems for the London 2012 Olympics Continue Reading
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News
29 Mar 2012
Danone uses SAP to reduce carbon footprint
Heath food maker Danone has used SAP to reduce its carbon footprint by 22%. Continue Reading
By- Cliff Saran, Managing Editor
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News
27 Mar 2012
Retail and insurance lead two-speed IT spending
More IT-based businesses are starting with greater investment in IT after the slowdown, but with lopsided demand as businesses increase spending at different rates Continue Reading
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News
26 Mar 2012
BSA fines Coverteam UK £6,000 for unlicensed Microsoft and Adobe software
The BSA has fined power conversion company Converteam UK £6,000 for using unlicensed copies of Microsoft and Adobe software Continue Reading
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News
23 Mar 2012
Information management: lessons from the public sector
Freeform Dynamics identifies the lessons organisations can learn from the public sector's approach to information management Continue Reading
By- Martha Bennett, Forrester Research Inc.
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News
19 Mar 2012
Case Study: US Xpress deploys hybrid big data with Informatica
US Xpress is using a suite of data tools and integration products from Informatica to boost its fleet management Continue Reading
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News
14 Mar 2012
Gartner: Rethink organisation structure to boost business
Businesses must radically rethink how they organise staff and collaborate if they want to make big improvements, according to analyst Gartner Continue Reading
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News
13 Mar 2012
Enterprise software procurement done right can save companies millions
Software procurement is frequently poorly conducted, argues consultant Andy Hayler. Intelligent software evaluation processes and savvy contract management can pay huge dividends, he says. Continue Reading
By- Andy Hayler, Information Difference
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News
07 Mar 2012
Government’s shared services strategy failing, says NAO
The government’s £1.4bn shared services centres have failed to achieve value for money, according to a report from the National Audit Office (NAO) Continue Reading
By- Kathleen Hall, TechTarget
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News
06 Mar 2012
SAP boosts ByDesign ecosystem to support small business customisation
SAP is rolling out a partner programme for its ByDesign cloud-based product, to simplify implementation in SMEs Continue Reading
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News
06 Mar 2012
CW500: Getting to grips with big data
Experts from Standard Life, Deloitte and Intelligent Business Strategies share some useful tips for CIOs on understanding big data Continue Reading
By- Bill Goodwin, Computer Weekly
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Opinion
02 Mar 2012
Opinion: Is big data just big hype?
If the deluge of headlines and vendor marketing materials is anything to go by, big data is the next big thing. So how much is there really to all this big data talk? Continue Reading
By- Martha Bennett, Forrester Research Inc.
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News
23 Feb 2012
Predictive analytics used to cut costs in oil sector
Predictive analytics is being used in the oil and gas industry to better manage asset maintenance on capital equipment. And a more enterprisewide adoption of the technology is predicted. Continue Reading
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News
20 Feb 2012
CIO priorities 2012: Ali Jaffri, ICT manager, Gallions Housing
Ali Jaffri, ICT manager at Gallions Housing, talks about the challenges of 2012. Continue Reading