Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
08 Jul 2013
Davenport: Travel industry data pioneer has lost way but can be saved
Tom Davenport sees the travel industry as a data pioneer that has lost its way, but can be redeemed Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
05 Jul 2013
Case study: Toyota fleet management system gathers global fork-lift truck data remotely
Toyota Material Handling Europe develops operational data management system that monitors and controls fork-lift trucks globally Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
04 Jul 2013
From chess to ping pong: How Pegasystems is capturing the Fortune 500
Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading
By- Bill Goodwin, Computer Weekly
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News
04 Jul 2013
CIO interview: Pete Marsden, CIO, Asos.com
As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading
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News
03 Jul 2013
Ocado delivers with in-house software development
Online grocery retailer Ocado built its own software for its own business – and now it delivers for Morrisons Continue Reading
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News
02 Jul 2013
NHS IT to embrace open source
A new report from NHS England promises open source will be at the heart of the plans to digitise the health service Continue Reading
By- Jennifer Scott, TechTarget
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Feature
01 Jul 2013
Tools for talent management
An increasing number of human resources management systems are coming to market.. What are the benefits? Continue Reading
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News
01 Jul 2013
Oracle 12c database goes to general availability
The Oracle 12c Database is now generally available, its most touted aspect a virtualisation feature called Pluggable Databases Continue Reading
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News
28 Jun 2013
CIO interview: Paul Clarke, director of technology, Ocado
Paul Clarke is responsible for the technology strategy at online grocer Ocado, where IT is used in every aspect of the business Continue Reading
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News
28 Jun 2013
Datacentres must be tuned to the application in the mobile-cloud era: Cisco
Cloud, big data and mobile applications are challenging the traditional datacentre infrastructure, says Cisco Continue Reading
By- Archana Venkatraman, Datacentre Editor
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Photo Story
27 Jun 2013
Computer Weekly European User Awards for Enterprise Software: Winners
The winners of the Computer Weekly European User Awards for Enterprise Software have been announced. See images of the winners. Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
25 Jun 2013
Oracle offers enterprise software on Azure and Hyper-V
Microsoft and Oracle form an alliance to enable Oracle software to run on Hyper-V and Windows Azure infrastructure Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
21 Jun 2013
A tour of the Aston Martin factory
Luxury car maker Aston Martin combines high tech and traditional craftsmanship to design and manufacture its hand made cars Continue Reading
By- Cliff Saran, Managing Editor
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News
20 Jun 2013
Camden Council goes BYOD with Accellion
Camden adopts a bring your own device (BYOD) strategy to save money, improve security and bring their IT systems into the modern era Continue Reading
By- Jennifer Scott, TechTarget
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News
19 Jun 2013
HR technology booming as businesses turn to the cloud
Over the next 18 months, 60% of companies plan to roll out HR technology solutions, says analyst group Bersin by Deloitte. Continue Reading
By- Bill Goodwin, Computer Weekly
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News
18 Jun 2013
Investigation into Post Office accounting system to drill down on strongest cases
The investigation into the Post Office’s allegedly faulty accounting system will focus on a select few of the 47 claims Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
14 Jun 2013
Microsoft puts Office Mobile on iPhone
iPhone users can now use Microsoft’s Office Mobile product which is available as a free download from the AppStore Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
13 Jun 2013
Software Gallery opens at the National Museum of Computing
The National Museum of Computing has opened a new exhibit charting the history of software Continue Reading
By- Bryan Glick, Editor in chief
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News
11 Jun 2013
Lloyds customer complaints plummet after automating manual processes
Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes Continue Reading
By- Bill Goodwin, Computer Weekly
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News
10 Jun 2013
Telefonica Digital forms security group Eleven Paths
The business division of mobile operator Telefonica launches Eleven Paths, an independent company working on security issues in the workplace Continue Reading
By- Jennifer Scott, TechTarget
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News
06 Jun 2013
SAP buys e-commerce company Hybris to move into CRM market
SAP is moving into the CRM market with its purchase of Hybris, a Swiss customer relationship management (CRM) supplier Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
06 Jun 2013
Sports performance data analytics fuels Opta’s business expansion
Football performance data could play a role in clubs’ scouting efforts, and even in footballer market evaluation, according to OptaSports Data Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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E-Zine
05 Jun 2013
VDI and the enterprise app
Over 200 attendees headed down to Briforum recently for two days of in-depth discussions on VDI, application virtualisation, etc including a look at the current state of the market across Europe. CW Europe looks at how European businesses are utilising the technology. This month’s digital magazine brings you the leading stories and expert tips from across Europe. Continue Reading
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News
30 May 2013
Argos uses GIS to support multichannel strategy
Argos deploys a location analytics tool to support multichannel strategy to wind down some leases and focus on online and click and collect Continue Reading
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News
29 May 2013
ARI uses HANA to power self-service BI for fleet management
ARI, the leasing and fleet management business, has used SAP HANA to boost business intelligence (BI) and predictive analytics Continue Reading
By- Cliff Saran, Managing Editor
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News
29 May 2013
CERN uses ITIL to rethink facilities management
CERN, the particle physics laboratory, is using IT service management to support operations outside the IT function Continue Reading
By- Cliff Saran, Managing Editor
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News
24 May 2013
Eurovision Song Contest app built and delivered via Google's cloud platform
Service providers Scalr and Grandcentrix used Google Compute Engine to build the app for the second largest television event Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
22 May 2013
McLaren uses high-speed data analytics to gain Formula 1 edge
The McLaren Group uses high-speed data analytics as it seeks a competitive edge for its Formula 1 racing team engineers Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
22 May 2013
Tesco uses big data to cut cooling costs by up to €20m
Tesco is aiming to save over €20m a year by using sophisticated analytical technology to ensure its chillers work at optimum temperature Continue Reading
By- Bill Goodwin, Computer Weekly
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News
21 May 2013
Microsoft and Janet deal brings cloud to millions of academics
Microsoft and the UK’s research and education network deal gives academic institutions access to Office 365 and millions of students fast and secure access to Windows Azure cloud Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
10 May 2013
Case Study: Brent Council cuts costs with mobile tech
Brent Council implements mobile technology to cut costs and involve more staff in the future running of the organisation Continue Reading
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News
10 May 2013
CIO Interview: Graeme Hackland, CIO, Lotus F1 Team
Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track Continue Reading
By- Cliff Saran, Managing Editor
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News
09 May 2013
SAP customers could save billions through consolidation
SAP consolidation offers big savings, and HANA is expected to be a big part of the future of business IT, says HCL executive Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
08 May 2013
Case study: TKAB adopts mobile for Swedish railways
The winners of cloud innovation of the year in Computer Weekly’s European user awards for networking tell us how they have used the Appear IQ mobile platform to boost efficiency and its transport service Continue Reading
By- Jennifer Scott, TechTarget
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News
08 May 2013
SAP readies the Hana-powered enterprise cloud
SAP is making its Hana in-memory database available as a hosted service to power enterprise applications Continue Reading
By- Brian McKenna and Cliff Saran
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News
07 May 2013
Microsoft to bring back the Start button in Windows 8?
Amid lacklustre take-up of Windows 8 and a declining PC industry, Microsoft may be set to reintroduce the much-loved Start button in Windows 8 Continue Reading
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News
07 May 2013
Salesforce.com targets communities
Salesforce.com says it wants to address communities with its software as a service (SaaS) platform Continue Reading
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News
30 Apr 2013
Tesco uses supply chain analytics to save £100m a year
Understanding return on capital employed was a driving force behind an analytics programme which saves Tesco £100m in supply chain costs Continue Reading
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News
30 Apr 2013
Progress made on Lloyds Bank's Project Verde segregation
Lloyds Banking Group has reported good progress in its project to enable the systems for the new standalone TSB bank which will be sold off when complete Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
30 Apr 2013
Case study: How SAP runs Cape Town
For the past 10 years, SAP has been running the city of Cape Town, South Africa Continue Reading
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News
29 Apr 2013
Case study: Telefonica Ireland uses business intelligence to reduce churn
O2 Ireland, part of Telefonica, has been using Teradata’s data warehousing and Cognos BI to stop customers leaving and entice them with location-based offers Continue Reading
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Photo Story
23 Apr 2013
Standard Bank uses SAP to bring mobile banking to communities
Many people in South Africa do not have a bank account. Standard Bank has used SAP to help people get started with banking. Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
19 Apr 2013
Mega vendors: Quarterly results Q1 2013
A number of the larger IT suppliers reported their quarterly financial results for the first quarter of 2013. Continue Reading
By- Cliff Saran, Managing Editor
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News
19 Apr 2013
Microsoft reports strong quarterly results for all divisions
Microsoft reported profit of $6bn for the past quarter, up 17% from a year ago, despite a mixed response to Windows 8 and a decline in PC sales Continue Reading
By- Warwick Ashford, Senior analyst
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Feature
11 Apr 2013
Windows XP end of support: What to do next
CIOs may not wish to carry on running a 12-year-old desktop OS, but thousands of incompatible applications leave many with no choice Continue Reading
By- Cliff Saran, Managing Editor
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News
10 Apr 2013
Mott MacDonald rolls out unified communications
Global engineering firm Mott MacDonald signs Tata Communications for a five-year unified communications deal worth over $20m Continue Reading
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News
10 Apr 2013
UK financial regulator FCA probes RBS IT failure
The Financial Conduct Authority (FCA) probes an IT failure at Royal Bank of Scotland that also affected NatWest and Ulster Bank customers Continue Reading
By- Warwick Ashford, Senior analyst
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News
28 Mar 2013
Strategic investments drive modest growth in IT spending
The relatively stable economic climate has resulted in modest IT investment, according to Gartner’s latest quarterly spending forecast Continue Reading
By- Cliff Saran, Managing Editor
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News
26 Mar 2013
Southern Water contracts TCS for transformation
Southern Water is transforming customer service and revenue management through IT services from Tata Consultancy Services Continue Reading
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Feature
25 Mar 2013
The history of OpenFlow
Computer Weekly takes a look back at the beginnings of the software-defined networking protocol and the technology behind it Continue Reading
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News
21 Mar 2013
Oracle Q3 revenues down, operating profitability up, net income flat
Oracle’s Q3 sales dip 1% to $9bn, compared with Q3 the year before, but operating profitability is up and free cash flow in good shape Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
20 Mar 2013
CIO interview: Darrell Stein, IT director, Marks & Spencer
As M&S develops its multi-channel capability, Darrell Stein and his team are delivering projects focused on innovation and profitability Continue Reading
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News
15 Mar 2013
Accenture delivers rapid reporting for Six Nations
In sponsoring the Six Nations Rugby tournament, Accenture has shown how rapid prototyping can be applied to building enterprise reports Continue Reading
By- Cliff Saran, Managing Editor
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News
14 Mar 2013
CIO Interview: Matthew Oakeley, global IT head of Schroders
Matthew Oakeley talks to Karl Flinders about his role as global IT head at investment management company Schroders Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Mar 2013
John Lewis drops virtual mirror project as part of ‘fail fast at innovation' strategy
John Lewis has canned its virtual mirror project as part of the company’s approach to ‘failing fast at innovation’ Continue Reading
By- Kathleen Hall, TechTarget
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News
11 Mar 2013
Majestic Wine swaps Microsoft for Intershop in ecommerce refresh
Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system. Continue Reading
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News
11 Mar 2013
Hilary Reynolds latest universal credit programme director to move
Universal credit programme director Hilary Reynolds has moved off after just four months, the latest senior figure to leave the programme Continue Reading
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News
07 Mar 2013
MP adamant Universal Credit IT suppliers told to down tools
Universal Credit IT contractors have been told to down tools, says Stephen Timms, Labour MP for East Ham Continue Reading
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News
25 Feb 2013
Nokia Siemens Networks unveils Liquid Applications
New technology enables data-rich applications to be run from base stations, reducing latency in mobile networks Continue Reading
By- Jennifer Scott, TechTarget
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News
24 Feb 2013
Universal Credit has the hallmarks of another IT failure
Charities, housing associations and consultancies have warned that the Department for Work and Pensions’ £2.2bn Universal Credit programme has all the hallmarks of another public sector IT disaster. Continue Reading
By- Kathleen Hall, TechTarget
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News
14 Feb 2013
Google battles BT in patent row
Google has launched legal action against BT, accusing the British firm of four counts of patent infringement Continue Reading
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News
11 Feb 2013
HMRC alerts businesses to impending real-time PAYE changes
HMRC is notifying businesses about impending real-time information (RTI) changes to the PAYE payroll system Continue Reading
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News
07 Feb 2013
Interview: Phil Smith, CEO of Cisco UK & Ireland
Cisco's UK CEO talks about innovation, wireless vs wired and software defined networking at the company’s annual Cisco Live event in London Continue Reading
By- Jennifer Scott, TechTarget
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News
05 Feb 2013
Interview: John Harris, vice-president of global enterprise architecture, Aimia
Aimia, the organisation behind retail loyalty programme Nectar, is overhauling its IT to make the most of customer data Continue Reading
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Feature
05 Feb 2013
Process big data at speed
Low-cost solid state memory is powering high-speed analytics of big data streaming from social network feeds and the industrial internet. Continue Reading
By- Tony Baer
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News
04 Feb 2013
Reed jobs site chooses SAP Business ByDesign
Reed.co.uk recruitment agency has chosen cloud-based SAP Business ByDesign as part of an overhaul of its business applications strategy Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
04 Feb 2013
How 3D printing impacts manufacturing
With the ability to create on-demand specialist tools, any initial investment in 3D printing technology could quickly pay for itself. Continue Reading
By- Kathleen Hall, TechTarget
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News
25 Jan 2013
Ferrari swerves SAP, adopts Infor LN to meet Chinese demand
Italian sports car maker Ferrari has turned to Infor ERP technology to respond to Chinese and Middle Eastern customer demand Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
23 Jan 2013
European bank IT investment lags US and Asia-Pacific equivalents
Banks in Asia-Pacific and North America will increase their IT spending significantly more than those in Europe Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
22 Jan 2013
Defra plans £80m agile CAP system
The Department for the Environment, Food and Rural Affairs (Defra) is planning a single integrated £80m Common Agricultural Policy system Continue Reading
By- Kathleen Hall, TechTarget
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News
21 Jan 2013
UK citizens unwilling to embrace big data
The public sector could improve services by imitating the private sector’s use of big data, but citizens are overwhelmingly against the idea Continue Reading
By- Jennifer Scott, TechTarget
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Feature
18 Jan 2013
GE uses big data to power machine services business
GE, one of the UK's largest manufacturers, is using big data analytics with data generated from machine sensors to predict maintenance needs Continue Reading
By- Cliff Saran, Managing Editor
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News
17 Jan 2013
Betting site YouWin speeds response times with MongoDB database
Bookmaker WinUnited has deployed a MongoDB open source non-relational database from 10gen to help it better update betting odds in real time Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
16 Jan 2013
Post Office wants to get to bottom of IT system allegations
A system that set out to modernise the Post Office in 1996 is under the spotlight after claims that Horizon accounting system is error prone Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
14 Jan 2013
Post Office announces amnesty for Horizon evidence
The Post Office is calling for evidence from people who have used the Horizon IT system which some have blamed for accounting discrepancies Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
14 Jan 2013
The limitations of traditional SaaS integration approaches
Time and budget constraints are forcing many organisations to rethink their integration strategy and find a well-aligned solution Continue Reading
By- Saurabh Sharma
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News
11 Jan 2013
SAP puts Business Suite on HANA, joins transactional to analytical
SAP has announced that its Business Suite software now runs on the HANA in-memory database Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
08 Jan 2013
Are software audits good for your health?
The Business Software Alliance's claim that 90% of all audit letters sent in 2012 were the result of tips from whistle-blowers is a wake-up call to CIOs Continue Reading
By- Cliff Saran, Managing Editor
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News
08 Jan 2013
VoIP awareness up but user numbers remain low
A report from Ofcom claims four in five consumers know what voice over internet protocol (VoIP) is, but just 29% use the technology Continue Reading
By- Jennifer Scott, TechTarget
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News
07 Jan 2013
Barclays' Linux programme not a snub to suppliers
Barclays says it is not snubbing any supplier by developing a private cloud infrastructure and using Linux to cut software development costs by 90%. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
07 Jan 2013
How to integrate SaaS with your local business systems
As software as a service matures, CIOs need to look at how well cloud-based products integrate with existing on-premise systems Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
03 Jan 2013
Extreme teleworking from Everest Base Camp
Technical project manager Astrid Byro is planning to work remotely from 5000m above sea-level in the Himalayas using a Kindle Fire Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
02 Jan 2013
Post Office admits that Horizon system needs more investigation
Campaigners have forced the Post Office to look again at a computer system blamed for sub-postmasters being wrongly accused of false accounting Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Jan 2013
Home Retail Group cuts call costs with SMS automation
Home Retail Group, whose brands include Argos, Homebase and Habitat has cut telephony costs by rolling out an automated text messaging service across its three call centres. Continue Reading
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News
28 Dec 2012
Top 10 business software articles of 2012
The main thrust in enterprise software this year has been the introduction of a new Windows OS, programming model and user interface. Continue Reading
By- Cliff Saran, Managing Editor
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News
27 Dec 2012
Top 10 financial services IT stories in 2012
The industry that you expect to hit the IT headlines on a regular basis has not let us down in the last 12 months, despite continued tough market conditions. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Dec 2012
Mott MacDonald rolls out Microsoft software globally
Engineering firm Mott MacDonald is rolling out Microsoft products globally over the next year as it moves towards a Microsoft-centric business strategy Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
17 Dec 2012
Amazon: Gold standard of the cloud?
Amazon Web Services is the benchmark for cloud in the enterprise but can it handle the challenge of federated cloud services? Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
14 Dec 2012
Mazars outsources access management
Global accountancy firm Mazars has outsourced the management of access to Oracle and Sharepoint applications for 6000 global staff Continue Reading
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News
07 Dec 2012
Citrix buys corporate MDM tool company Zenprise
Citrix has bought mobile device management (MDM) company Zenprise for an undisclosed sum to boost its corporate mobile tools portfolio Continue Reading
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News
06 Dec 2012
Emulex buys Endace for $130m
Networking company Emulex hopes to boost its performance management skills by acquiring Endace Continue Reading
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News
05 Dec 2012
Unilever prepares for global HANA roll-out
Consumer goods giant Unilever is looking at how it can optimise its global operations using SAP’s HANA in-memory database Continue Reading
By- Cliff Saran, Managing Editor
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News
29 Nov 2012
British Film Institute to launch version of the iPlayer
The British Film Institute (BFI) is to launch its own version of the BBC's iPlayer in digitisation plans to give millions access to its film archive Continue Reading
By- Kathleen Hall, TechTarget
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News
28 Nov 2012
Apple sacks head of maps
Apple has sacked Richard Williamson, the executive in charge of Apple Maps, after months of embarrassment over application’s performance Continue Reading
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News
27 Nov 2012
Poor design hampers gamification in the enterprise, says Gartner
By 2014, 80% of current gamified applications will fail to meet business objectives, primarily because of poor design, according to Gartner Continue Reading
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News
26 Nov 2012
Competing firms jockey for position in mobile payments gold rush
While mobile payments is still in its infancy, the promise of the rewards is substantial and competition for market dominance is gathering pace Continue Reading
By- Kathleen Hall, TechTarget
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News
20 Nov 2012
HP writes down Autonomy by $8.8bn
HP blames Autonomy for misleading the firm before acquisition and refers former management to the Serious Fraud Office Continue Reading
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News
19 Nov 2012
Emirates takes Windows 8 HP ElitePad 900 to the sky
Airline Emirates is rolling out in-flight Windows 8 tablets to enable cabin crew to access core IT Continue Reading
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News
16 Nov 2012
WiFox claims 700% boost in Wi-Fi performance
New software created by researchers at North Carolina State University claims to boost performance of Wi-Fi by up to 700% Continue Reading
By- Jennifer Scott, TechTarget
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News
16 Nov 2012
London Stock Exchange technology sales up
The growth of the London Stock Exchange’s MillenniumIT software has outstripped the wider business, with a 19% increase in sales of its trading software Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA