Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
20 Apr 2015
Post Office failed to investigate account shortfalls before legal action, report claims
Post Office too quick to take legal action against subpostmasters, finds independent report Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Apr 2015
Pure e-commerce approach does not work for every retailer
Retailers can no longer be successful with an e-commerce approach alone, according to NYU professor of marketing Scott Galloway Continue Reading
By- Clare McDonald, Business Editor
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News
16 Apr 2015
Retailers should think of consumers as “omni-customers”, says OVS Spa
Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa Continue Reading
By- Clare McDonald, Business Editor
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News
15 Apr 2015
NCR promises 40% annual savings with thin-client cash machines
NCR has developed smart thin client cash machines to replacing ageing Windows XP-based ATMs Continue Reading
By- Cliff Saran, Managing Editor
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News
09 Apr 2015
InfoVista buys Ipanema to boost application performance offer
Network management supplier InfoVista buys application and network performance firm Ipanema to realise software-defined WAN ambitions Continue Reading
By- Alex Scroxton, Security Editor
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News
08 Apr 2015
Exit checks system for UK borders finally goes live
The Home Office launches a system for making exit checks of travellers at UK borders, following the scrapped e-Borders programme Continue Reading
By- Bryan Glick, Editor in chief
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News
08 Apr 2015
CIO interview: Bruna Pellicci, global head of IT, Ashurst
Global law firm Ashurst is rolling out a new IT strategy based on single platforms worldwide for its core business areas Continue Reading
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News
30 Mar 2015
Rural payments service failed GDS assessment but still went live
The troubled rural payments digital service failed its most recent assessment by the Government Digital Service, but was still launched to farmers Continue Reading
By- Bryan Glick, Editor in chief
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News
30 Mar 2015
Sky Italia looks to the cloud for better customer experience
Sky Italia “remakes” its customer acquisition, customer service and change order management processes using cloud Continue Reading
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News
30 Mar 2015
KPMG teams up with Microsoft to boost enterprise cloud adoption
Advisory firm to draw on Microsoft technologies to deliver cloud-based data analytics, and business transformation services to clients Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
27 Mar 2015
NHS announces £78m technology fund for health and social care providers
The NHS will give £78m integrated digital care funding to health and social care providers in 2015 to help them invest in technology Continue Reading
By- Clare McDonald, Business Editor
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News
27 Mar 2015
National Police ICT Company operational after four years of wrangling
The national Police ICT Company is operational and aims to save £465m a year – nearly four years after Theresa May proposed its creation Continue Reading
By- Bryan Glick, Editor in chief
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News
27 Mar 2015
Talk Talk moves HR systems to cloud
Managers now have accurate information on their workforce numbers, salary and overtime costs Continue Reading
By- Bill Goodwin, Computer Weekly
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News
27 Mar 2015
Retiring MP aims to uncover truth of alleged Post Office computer system problems
Retiring MP James Arbuthnot is determined to get to the bottom of problems with the Post Office system that led to subpostmasters being blamed for account shortfalls Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Mar 2015
Samsung targets business with Microsoft tools integration
Samsung has pre-installed Microsoft OneNote, OneDrive, and Skype on the new Galaxy S6 and Galaxy S6 edge, as it expands into business Continue Reading
By- Cliff Saran, Managing Editor
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News
24 Mar 2015
Swarovski opts for cloud HR to move function to strategic level
Swarovski’s move to cloud HR system demonstrates its desire to move HR from an operational function to a strategic level Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
23 Mar 2015
IT priorities 2015 – IT budgets on the rise as economy recovers
Almost three-quarters of IT managers in the UK expect their IT budgets to increase or stay the same in 2015 Continue Reading
By- Clare McDonald, Business Editor
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News
20 Mar 2015
What went wrong with Defra's rural payments system?
A £154m system to process payments to farmers has been forced to resort to paper forms. What went wrong – and is this a digital disaster? Continue Reading
By- Bryan Glick, Editor in chief
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News
18 Mar 2015
Satya Nadella: Every business will be a software business
Digitisation may the buzzword business leaders are trying to grasp, but Microsoft has begun its journey to build a digitisation product portfolio Continue Reading
By- Cliff Saran, Managing Editor
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Feature
13 Mar 2015
How building information modelling is changing the construction industry
The Cabinet Office says that by 2016, “collaborative 3D building information modelling will be required on all government projects” Continue Reading
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News
04 Mar 2015
CIO interview: Connected cars set CIO agenda at Volvo
IT has always tried to align with the business, but for Klas Bendrik, group CIO at Volvo Cars, it seems business has aligned with IT Continue Reading
By- Cliff Saran, Managing Editor
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News
04 Mar 2015
Latest new UK bank launches virtually
Challenger financial services firm Charter Savings Bank has been launched, taking advantage of the lower cost of a virtual presence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Feb 2015
ARM unleashes internet of things potential with starter kit
Chip-maker ARM has collaborated with IBM to launch the mbed IoT Starter Kit, pitched at SMEs and application developers Continue Reading
By- Alex Scroxton, Security Editor
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News
16 Feb 2015
Infosys acquires Panaya for automation
Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
11 Feb 2015
What is government as a platform and how do we achieve it?
There are lots of discussion going on at the moment about digital “platforms”, and the impact they might have on UK public services Continue Reading
By- Mark Thompson, Exeter Business School and DIGITLab
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News
06 Feb 2015
Symantec continues cloud investment in spite of poor Q3 results
Symantec has reported third quarter 2015 revenue of $1.64bn, a drop of 4% compared with $1.70bn over the same period in 2014 Continue Reading
By- Cliff Saran, Managing Editor
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News
03 Feb 2015
Post Office CIO would talk to any subpostmaster about IT problems, promises CEO
The CEO of the Post Office defended the organisation’s support for users of its accounting system in a select committee inquiry into alleged problems Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Feb 2015
Self-service BI, data integration top information management issues
Self-service business intelligence and data integration top information management challenges for IT and finance professionals Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
30 Jan 2015
IT sector outdoing rest of economy despite rise in IT supplier insolvencies
Insolvencies among information and communication suppliers increase by a fifth as the economy continues to pull out of recession Continue Reading
By- Tim Wood and Henry Kirby
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Feature
29 Jan 2015
What are the options for electronic patient records in the NHS after NPfIT?
Many hospitals lack comprehensive electronic patient record (EPR) systems. What are the options now, in the wake of the NPfIT disaster? Continue Reading
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News
29 Jan 2015
Microsoft gets a step closer to Office everywhere with Office on Android
Microsoft has released a preview version of Office for Android, almost 10 months after the iPad version was released Continue Reading
By- Cliff Saran, Managing Editor
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News
28 Jan 2015
Wellcome Trust builds 1,728-core grid for DNA analysis
The Wellcome Trust Centre has deployed a high-performance computing cluster based on Fujitsu servers Continue Reading
By- Cliff Saran, Managing Editor
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News
23 Jan 2015
Mobile banking will help the poor transform their lives, says Gates Foundation
Mobile banking can help the poor change their lives and two billion people who don’t have bank accounts store money by phone by 2030 Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Jan 2015
Case study: Hedge fund AHL Man Group uses MongoDB to feed quants with data
Hedge fund AHL Man Group replaces disparate relational databases with a single data platform built on NoSQL database MongoDB Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
21 Jan 2015
MPs force inquiry into Post Office subpostmaster mediation scheme
MPs force inquiry into Post Office scheme to redress grievances of subpostmasters claiming to have been wrongly punished for false accounting Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
20 Jan 2015
SAP’s Cohen on 2014 results: Europe strong north and south
SAP’s Emea president Franck Cohen optimistic about the supplier’s growth prospects in southern and northern Europe Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
19 Jan 2015
NHS to bring two IT systems in-house away from BT
Two NHS IT systems will be moved from BT to be managed in-house by the Health and Social Care Information Centre from February 2015 Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 Jan 2015
HMRC trials Gov.uk Verify in busiest month of the year
Her Majesty’s Revenue & Customs is to trial the government’s Verify identity assurance scheme in its busiest month Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 Jan 2015
Microsoft Azure had more downtime in 2014 than main cloud rivals
Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 Jan 2015
Supplier relationship management lessons from the car industry
IT can learn a lot from the car industry, which has transformed supplier relationship management Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
13 Jan 2015
International CES 2015: The themes at the biggest tech show of the year
This Computer Weekly photo story explores the themes of this year's 2015 International Consumer Electronics Show held by CEA in Las Vegas. Continue Reading
By- Clare McDonald, Business Editor
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News
09 Jan 2015
User groups defend licensing, but should Oracle rethink remuneration?
Two Oracle user groups have defended Oracle's licensing policy following open letter by Campaign for Clear Licensing Continue Reading
By- Cliff Saran, Managing Editor
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News
08 Jan 2015
Forrester: IT maintenance saps budget as tech spending increases
Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems Continue Reading
By- Cliff Saran, Managing Editor
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News
08 Jan 2015
Sainsbury's Bank IT system problems a warning to new banks
Sainsbury's Bank has experienced IT problems that left customers unable to use their credit cards for a day Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 Jan 2015
Oracle will lose out unless it changes its software licensing
In an open letter, Campaign for Clear Licensing highlights the risk to Oracle’s future earnings due to aggressive licensing Continue Reading
By- Cliff Saran, Managing Editor
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News
07 Jan 2015
Case study: UniCredit uses Fico to apply prescriptive analytics to risk management
Italian bank UniCredit is using Fico software to apply prescriptive analytics to risk management Continue Reading
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News
05 Jan 2015
Deal between RBS and CA over IT failure will remain secret
The details of the financial settlement between RBS and CA Technologies in relation to a massive IT failure will remain secret Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Dec 2014
CIO interview: Mark Maddocks, Cambridge University Press
Technology has prompted unprecedented innovation and transformation in the media sector – Cambridge University Press is no exception Continue Reading
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News
18 Dec 2014
MP accuses Post Office of acting "duplicitously" in IT investigation
MPs claim Post Office was being "high handed" towards MPs and running a "flawed, deteriorating" accounting system Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Dec 2014
US interception in the EU faces new legal challenges
US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries Continue Reading
By- Fiona O’Cleirigh
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News
16 Dec 2014
MPs to debate subpostmaster IT injustice claims
Debate about the Post Office scheme to redress grievances of subpostmasters will be held in Westminster Hall Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
11 Dec 2014
The state of mobile back end as a service
Common mobile application services are increasingly being hosted on central back-end servers – but what does that mean for the enterprise? Continue Reading
By- Janakiram MSV
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News
11 Dec 2014
CIO interview: Sarah Leslie, CIO, Iglo Foods Group
Sarah Leslie, CIO at Birds Eye manufacturer Iglo Foods Group, is focused on delivering simplified and standardised IT systems Continue Reading
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Feature
10 Dec 2014
Dutch organisations gradually take up cloud HCM software
While organisations in the Netherlands tend to use the traditional HR modules of the large software packages, some diversity is beginning to emerge Continue Reading
By- Kim Loohuis
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News
10 Dec 2014
Why MPs lost faith in the Post Office's IT investigation, but vowed to fight on
A group of 140 MPs has removed its backing for a Post Office scheme to redress subpostmasters' grievances over alleged false accounting Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 Dec 2014
MPs blast Post Office over IT system investigation and remove backing
Post Office scheme to redress sub-postmaster grievances over IT system is failing, say MP group supporting alleged victims Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 Dec 2014
M&S turns to predictive analytics to keep shelves stocked over Christmas
Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas. Continue Reading
By- Bill Goodwin, Computer Weekly
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News
01 Dec 2014
ABN Amro re-signs IBM for 10-year, multibillion-euro IT contract
ABN Amro has extended its multibillion-euro outsourcing deal with IBM by another 10 years Continue Reading
By- Cliff Saran, Managing Editor
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Feature
27 Nov 2014
In-store retail experience evolves with the demands of tech-savvy shoppers
The increasing demands of today's "always-connected" shoppers are redefining the in-store buying experience Continue Reading
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News
26 Nov 2014
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading
By- Warwick Ashford, Senior analyst
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News
25 Nov 2014
Pressure on Universal Credit’s digital service mounts as testing begins
Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 Nov 2014
Home Office continues to engage with suppliers over Emergency Services Network
The Home Office is continuing its discussions with suppliers around the requirements for the new Emergency Services Network (ESN). Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
17 Nov 2014
CIO success is all about winning friends and influencing people
If Gartner’s predictions are true, CIO working practices have to change to keep IT relevant Continue Reading
By- Cliff Saran, Managing Editor
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News
12 Nov 2014
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Nov 2014
What to expect from AWS re:Invent 2014
Amazon is all set to unveil new services and features at its AWS re:Invent 2014 Continue Reading
By- Janakiram MSV
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News
11 Nov 2014
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
10 Nov 2014
Future Decoded event raises questions on digital risk
Is technology good for society or bad? This was one of the issues covered at the Future Decoded event in London Continue Reading
By- Cliff Saran, Managing Editor
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News
04 Nov 2014
Airbus interview: research, innovation and the future of aviation
IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Feature
30 Oct 2014
Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
By- Bill Goodwin, Computer Weekly
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News
29 Oct 2014
Tackling bloatware in the age of cloud-based apps
Microsoft Office general manager Julia White on Office 365 security and making cloud apps easier for users Continue Reading
By- Cliff Saran, Managing Editor
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News
28 Oct 2014
Government replaces Becta education IT procurement framework
Government seeks up to 20 suppliers to form a £300m procurement framework for ICT services to public-sector education organisations Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
27 Oct 2014
Hitachi Data Systems ploughs ahead with social innovation plans
Hitachi Innovation Forum expects 16,000 delegates to share user cases on how technology is making society safer Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
24 Oct 2014
Universal Credit digital service set for first public test in Sutton
Digital service for Universal Credit to start testing with benefit claimants in Sutton, south London, in the next two months Continue Reading
By- Bryan Glick, Editor in chief
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News
23 Oct 2014
Finance IT group wants to push forward banks' cloud discussion
The Banking Industry Architecture Network (Bian) calls on industry to decide on the core banking systems to move to cloud platforms and share Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
23 Oct 2014
Universal Credit digital system reaches key milestone as DWP delays roll-out
The digital system supporting the Department for Work and Pension's Universal Credit programme has passed a major development milestone Continue Reading
By- Bryan Glick, Editor in chief
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News
22 Oct 2014
Firms lack technology for workforce of the future
European businesses will rely increasingly on freelance, geographically dispersed employees as they vie to attract the top skills to their organisations over the next 5 years. Continue Reading
By- Bill Goodwin, Computer Weekly
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Photo Story
17 Oct 2014
Making waves at Dreamforce 2014
Love him or hate him, Salesforce.com CEO Marc Benioff draws a crowd. This is a cloud software company with an increasing focus on application development Continue Reading
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News
15 Oct 2014
B&Q launches online kitchen planning and design tool
The DIY retailer debuts its B&Q Spaces planning and design tool which allows customers to plan their kitchen, bathroom and bedroom projects online Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
15 Oct 2014
CIOs fear poor cloud investment is making businesses uncompetitive
CIOs and CFOs fear their enterprises are missing revenue opportunities due to poor cloud strategies Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
10 Oct 2014
SAP teams up with Birst to offer cloud analytics on Hana
SAP is working with cloud BI supplier Birst to provide “instant analytics in the cloud” on the Hana in-memory database platform Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
10 Oct 2014
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
07 Oct 2014
Engineering company rolls out talent management software across 17 countries
Meggitt is deploying cloud-based HR technology as it seeks to integrate 60 diverse business units into a multinational operation Continue Reading
By- Bill Goodwin, Computer Weekly
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News
02 Oct 2014
CIO interview: Ben Hine, technology director, UKTV
UKTV director Ben Hine says every piece of the company's technology has been replaced over the last four years Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
02 Oct 2014
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle
Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
01 Oct 2014
Microsoft readies Windows 10 Technical Preview
Microsoft is today releasing a preview of Windows 10, the next version of the Windows desktop operating system Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
01 Oct 2014
Oracle Openworld 2014
Every September, San Francisco plays host to Oracle’s user conference, where customers, users and developers descend on the city to learn the latest on the supplier’s products and services. Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
30 Sep 2014
Oracle OpenWorld 2014: Xerox aligns business and IT in streamlining applications
Xerox's IT division has been working with the business to standardise its HR management on a global basis Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
30 Sep 2014
Oracle OpenWorld 2014: Toms expands global e-commerce
Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
25 Sep 2014
Oracle releases OpenStack Support for Oracle Linux and Oracle VM
Oracle has made its Oracle OpenStack for Oracle Linux distribution generally available to support customers Continue Reading
By- Archana Venkatraman, Datacentre Editor
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Feature
25 Sep 2014
Q&A: MarkLogic CEO Gary Bloom talks strategy
Gary Bloom, CEO of NoSQL database supplier MarkLogic, talks to Computer Weekly about strategy Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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Feature
24 Sep 2014
The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
By- Peter Thornton
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Feature
23 Sep 2014
Demystifying Kubernetes: the tool to manage Google-scale workloads in the cloud
We are witnessing a new technology wave in the form of immutable infrastructure and micro-services Continue Reading
By- Janakiram MSV
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News
19 Sep 2014
SAP acquires Concur to build cloud-based expense management
SAP has agreed to acquire online travel and expense management SaaS provider Concur Technologies for $8bn Continue Reading
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Photo Story
19 Sep 2014
Larry Ellison: Of plane, sails and zen
After 35 years at the helm, Larry Ellison has stepped down as Oracle's CEO Continue Reading
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News
17 Sep 2014
KPMG: IoT, 3D printing and healthcare IT to have most impact
Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
12 Sep 2014
Claims against Post Office IT system approach completion
Investigation into sub-postmaster claims against the Post Office over problems with its Horizon accounting system coming to an end Continue Reading
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News
10 Sep 2014
Accenture: 48% of UK survey respondents fail to find big data talent
An Accenture survey has found that nearly half of UK respondents are struggling to find enough skilled data management professional Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
10 Sep 2014
Fresh questions raised over Post Office IT system's role in fraud cases
A leaked report has revealed more details about the role of the Horizon accounting system in sub-postmaster fraud cases Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
08 Sep 2014
Sweden’s Klarna and Spotify design big data architectures to aid business growth
Many organisations still don't know how to capitalise on big data. Swedish firms Klarna and Spotify are making use of its possibilities Continue Reading