Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
20 May 2024
Post Office directors went crawling back to Fujitsu when IBM project got complex, inquiry told
More details emerge about how close IBM came to replacing Fujitsu and its controversial Horizon system at the Post Office Continue Reading
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News
20 May 2024
The fall from grace of ex-priest and Post Office boss Paula Vennells
As Paula Vennells faces statutory public inquiry into Horizon scandal, Computer Weekly compiles some of its must-read articles about the controversial former Post Office boss Continue Reading
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News
17 May 2024
Post Office CEO Paula Vennells ‘didn’t believe there were miscarriages of justice,’ inquiry told
As the nation waits for the impending appearance of former Post Office CEO Paula Vennells at the public inquiry, a former colleague reveals her certainty that there were no miscarriages of justice Continue Reading
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News
17 May 2024
Akamai’s cloud computing play gains momentum
The company’s compute business could eventually account for the majority of its revenues, surpassing its security and content delivery businesses, says CEO Tom Leighton Continue Reading
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News
15 May 2024
Comms director at centre of cover-up never thought Post Office were the ‘baddies’
Head of communications at the Post Office painted a rosy picture of the error-prone Horizon system when challenged Continue Reading
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News
15 May 2024
Google ups ante in GenAI with Gemini enhancements
Google has updated Gemini 1.5 Pro with a two-million-token context window and debuted a smaller, lightweight model optimised for high-frequency, specialised tasks Continue Reading
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News
14 May 2024
Scotland’s Post Office scandal victims to be exonerated en masse
The Scottish parliament will introduce its own legislation to exonerate subpostmasters with convictions based on evidence from Post Office Horizon system Continue Reading
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News
13 May 2024
How SingPost is delivering on digital transformation
SingPost group CIO outlines the company’s efforts to leverage AI and automation to improve operations, emphasising the importance of building the right culture as it expands its regional footprint Continue Reading
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Opinion
13 May 2024
Embracing Industry 4.0? Don’t overlook Cloud ERP
With the convergence of digitisation, wireless sensors, 5G networking, automation, and powerful processing, Industry 4.0 is redefining manufacturing Continue Reading
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Feature
10 May 2024
Four key impacts of AI on data storage
We look at the key impacts of AI on data storage, including I/O and possible bottlenecks, how I/O differs across training and inference, plus data management and compliance concerns Continue Reading
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News
10 May 2024
Knowledge24: GenAI dominates ServiceNow annual user conference
ServiceNow put the future use of GenAI at the centre of its annual user conference, Knowledge24 Continue Reading
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News
09 May 2024
Red Hat bullish on APAC growth, targets automakers and SMEs
Red Hat is expanding its reach into smaller firms as well as the automotive and other industries to fuel its ‘high-double digit’ growth in the region Continue Reading
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News
09 May 2024
Fujitsu’s Post Office Horizon admission was ‘bombshell’ amid ‘religious panic’ over reliability
Barrister Simon Clarke was representing the Post Office when he discovered an expert witness had misled courts in subpostmaster trials Continue Reading
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News
09 May 2024
Ofcom publishes draft online child safety rules for tech firms
In the draft codes, Ofcom calls on technology firms to use ‘robust’ age-checking and content moderation systems to keep harmful material away from children online Continue Reading
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News
07 May 2024
Red Hat eyes AI workloads in platform moves
Open source juggernaut rolls out offerings to make it easier to fine-tune large language models, among other moves to ease deployment of artificial intelligence workloads Continue Reading
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News
07 May 2024
AWS to invest S$12bn in Singapore cloud infrastructure
The latest investment from AWS will bring the hyperscaler’s total planned investment in its Singapore cloud region to over S$23bn by 2028 Continue Reading
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News
07 May 2024
Police told in 2016 that Post Office prosecutor withheld evidence of Horizon errors from court
A campaigning former subpostmaster told Surrey Police he suspected a ‘possible criminal offence’ when he found details of a Post Office prosecutor withholding evidence in a 2010 trial Continue Reading
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E-Zine
07 May 2024
Casting a critical eye on HMRC’s IR35 checker tool
In this week’s Computer Weekly, we investigate what has been going on with HMRC’s Check Employment Status for Tax (CEST) tool. We also speak to the CIO of Danfoss about making datacentres greener and explore the issue of restoring data and system backups after a ransomware or cyber attack. Read the issue now. Continue Reading
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News
03 May 2024
Lords say government must ‘go beyond’ current approach to LLMs
Chair of the Lords Communications and Digital Committee has written to the UK’s digital secretary about the government’s approach to generative AI, lamenting a lack of support for copyright holders and measures to ensure competition in AI markets Continue Reading
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News
03 May 2024
Post Office legal boss withheld details from statutory body reviewing miscarriages of justice
The Post Office’s top lawyer held back vital information when requested by the criminal cases review commission, preventing wrongful convictions from being reviewed Continue Reading
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News
02 May 2024
Post Office investigators saw subpostmasters as ‘enemies’ – and that’s what they became
Post Office investigators were only focused on getting money from subpostmasters blamed for accounting shortfalls, according to a 2013 report commissioned by organisation’s legal boss Continue Reading
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News
02 May 2024
Can SAP Labs’ AI plan accelerate cloud migration?
Top notch R&D centre shows it is more than just a bunch of boffins with electric cars and robots as it opens doors to AI-curious SAP partners and customers. Continue Reading
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News
01 May 2024
DWP anti-fraud measures will allow monitoring of bank accounts of landlords, carers and parents
Parliamentarians raise concerns that a proposed law to require banks to monitor the accounts of millions of people receiving state benefits could lead to those on welfare being denied accommodation or bank accounts Continue Reading
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E-Zine
30 Apr 2024
What’s it like being the IT chief at Man Utd?
In this week’s Computer Weekly, we speak to the chief digital information officer at Manchester United Football Club to discuss the IT that keeps a premiership team running. We also investigate how well prepared the UK is for major semiconductor supply chain disruptions. Read the issue now. Continue Reading
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News
29 Apr 2024
Case study: Seeing clearly with data at Specsavers
Helen Mannion, director of global data and business transformation at high street opticians firm Specsavers, opens up about the importance of data to the organisation Continue Reading
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News
29 Apr 2024
Inside Oracle’s cloud adoption journey
Oracle CIO Jae Evans outlines the company’s approach to migrating its own infrastructure and applications to cloud and what customers can learn from its cloud journey Continue Reading
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News
29 Apr 2024
Post Office misjudged campaigner it labelled a ‘bluffer’
Social media, a trade union and tech expertise helped former subpostmasters expose Post Office bug myth Continue Reading
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News
26 Apr 2024
Post Office scheme was a ‘charade’ that never intended for large compensation pay-outs
The Post Office established a scheme to compensate subpostmasters affected by tech faults, but it was just a ‘charade’, says Public Inquiry KC Continue Reading
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News
26 Apr 2024
European Parliament approves platform worker directive
The approval of the platform worker directive gives member states two years to incorporate its measures into their national legislation, which includes provisions on how to classify the employment of gig workers and deploy algorithmic decision-making at work Continue Reading
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News
26 Apr 2024
INDO-MIM taps 3D printing in precision manufacturing
The precision metal parts manufacturer is using HP’s Metal Jet S100 printers to produce components using metal powder for the automotive, healthcare and other industries Continue Reading
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Podcast
25 Apr 2024
Podcast: How to prepare your data for digital transformation
We talk to Chris Gorton, EMEA managing director at Syniti, about how to prepare data for digital transformation Continue Reading
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Opinion
24 Apr 2024
SuiteConnect London 2024: GenAI everywhere the refrain
Oracle NetSuite’s Evan Goldberg and Oracle’s business applications head Steve Miranda shared thoughts on the GenAI state of play Brian McKenna on recent customer conferences visits to London Continue Reading
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News
24 Apr 2024
ITV News tech failures nearly caused ‘holes’ in live broadcasts
Software purchased by ITN to be used to create bulletins and other content for ITV News is still experiencing problems almost a year after its introduction Continue Reading
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News
23 Apr 2024
Post Office boss used husband’s descriptions in 'Orwellian' ploy to downplay Horizon problems
Post Office CEO sought advice from husband on what words to use in reports to downplay known errors in software, inquiry told. Continue Reading
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News
22 Apr 2024
NCSC announces PwC’s Richard Horne as CEO
Former PwC and Barclays cyber chief Richard Horne set to join UK’s National Cyber Security Centre as CEO Continue Reading
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News
19 Apr 2024
Unisys reveals no link to development of controversial Post Office software
IT supplier finds no evidence that it was involved in the development of controversial Post Office software Continue Reading
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News
19 Apr 2024
How Manipal Hospitals is driving tech innovations in healthcare
Manipal Hospitals’ video consultation services and a nurse rostering app are among the tech innovations it is spurring to improve patient care and ward operations Continue Reading
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News
18 Apr 2024
TUC publishes legislative proposal to protect workers from AI
Proposed bill for regulating artificial intelligence in the UK seeks to translate well-meaning principles and values into concrete rights and obligations that protect workers from systems that make ‘high-risk’ decisions about them Continue Reading
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News
18 Apr 2024
IT expert who helped expose Post Office scandal offers to investigate second controversial system
IT expert Jason Coyne, who played a critical part in exposing the Post Office Horizon scandal, said he would examine the Capture System Continue Reading
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News
17 Apr 2024
ODI and Arup collaborate on data-sharing initiative to help companies reach net-zero goals
The built environment is responsible for 40% of the UK’s carbon footprint. Better data sharing could be the key to reducing that Continue Reading
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News
16 Apr 2024
Post Office boss signed off hush money to cover up smoking gun
A former Post Office boss admitted the pain and suffering of subpostmasters could have been avoided had the organisation done the right thing Continue Reading
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News
16 Apr 2024
CW Innovation Awards: Making AI pervasive
DBS Bank’s AI Industrialisation Programme has been instrumental in industrialising the use of data and artificial intelligence across its business, resulting in over S$370m of incremental economic benefits Continue Reading
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News
16 Apr 2024
CW Innovation Awards: Arming for efficiency
Fujifilm Business Innovation Australia’s automated scheduling application has been able to schedule unplanned service calls automatically and reduce travel times for its technicians Continue Reading
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News
16 Apr 2024
Why Salesforce needs a data management platform
There are reports that Salesforce is looking to acquire Informatica, but such a move needs to fit with its AI and GenAI strategy Continue Reading
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News
16 Apr 2024
Alan Bates and JFSA won’t back down in fight with government and Post Office
Over the past 15 years, Computer Weekly has learnt that Alan Bates and the Justice for Subpostmasters Alliance don’t give up, and it would be crass to disregard their plans Continue Reading
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News
16 Apr 2024
Recognising APAC’s trailblazers in digital transformation
DBS Bank and NUS were among the top industry innovators that were lauded for various transformational initiatives at the Computer Weekly Innovation Awards APAC 2024 Continue Reading
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E-Zine
16 Apr 2024
VMware users hit by licence hikes after Broadcom takeover
In this week’s Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. We visit Helsinki and find out why the Finnish capital is leading on smart city developments. And we examine how to reduce environmental impact through software development. Read the issue now. Continue Reading
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News
15 Apr 2024
Nib shutters last datacentre, moves most workloads to AWS
The Australian health and travel insurance provider has closed the last of its seven datacentres, marking the end of its nine-year cloud migration programme Continue Reading
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Feature
15 Apr 2024
Big tech’s cloud oligopoly risks AI market concentration
The oligopoly that big tech giants have over cloud computing could translate to a similar domination in the AI market, given the financial and compute resources needed to make the technology effective at scale Continue Reading
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News
15 Apr 2024
EU’s AI Act fails to protect the rule of law and civic space
Analysis reveals that the AI Act is ‘riddled with far-reaching exceptions’ and its measures to protect fundamental rights are insufficient Continue Reading
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Opinion
15 Apr 2024
AI tapped for citizen outreach as India goes to the polls
Political parties in this year’s high-stakes elections are leveraging AI for the first time, but measures to curtail misuse must continue to evolve with the rapid developments of the technology Continue Reading
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News
12 Apr 2024
UK in critical need of regulation to fight misinformation online
Misinformation, where it is generated by AI, poses a serious threat due to the ease with which plausible false content can be created and spread Continue Reading
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News
11 Apr 2024
How GenAI use is evolving for Google Cloud customers
With more than one million developers now using Google Cloud’s generative AI systems to power their tools, Google customers have gone beyond experimentation and are now building their own agents Continue Reading
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Opinion
11 Apr 2024
Software AG IUG 2024: Process mining as GenAI democratisation candidate
The Software AG International User Groups conference in Dublin heard about how generative AI large language models could democratise business process mining and management Continue Reading
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News
10 Apr 2024
Google Cloud debuts agent builder to ease GenAI adoption
Vertex AI Agent Builder is touted to enable developers with different levels of expertise to build conversational AI agents grounded in enterprise data Continue Reading
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News
10 Apr 2024
Salesforce helps customers establish bug bounty programmes
Salesforce has added new learning content to its Trailhead platform designed to help customers develop their own bug bounty programmes Continue Reading
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News
09 Apr 2024
Civil servants more to blame for Post Office cover-up than ministers, says Alan Bates
Campaigning former subpostmaster believes the civil service has more to answer for than ministers in the Post Office Horizon scandal Continue Reading
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News
09 Apr 2024
Public worried by police and companies sharing biometric data
More than half of the British public do not feel comfortable with police forces sharing biometric data with the private sector, including facial recognition images, to tackle crimes such as shoplifting Continue Reading
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News
09 Apr 2024
Government struggles to upgrade legacy IT systems, says PAC chair
In her annual report, Public Accounts Committee chair Meg Hillier calls legacy IT one of government’s ‘big nasties’ and says money urgently needs to be spent to fix the situation Continue Reading
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Feature
09 Apr 2024
Top AI infrastructure considerations
Artificial intelligence workloads can put considerable strain on technology infrastructure. Here are some of the key considerations when deploying AI infrastructure to harness its full potential Continue Reading
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News
08 Apr 2024
What Cisco’s Splunk acquisition means for APAC customers
APAC organisations can expect better visibility and insights into their networks and applications along with automation and response capabilities to improve their digital resilience Continue Reading
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News
08 Apr 2024
UN adopts ‘landmark’ resolution on making AI safe and trustworthy
A UN draft resolution promoting the use of artificial intelligence in sustainable development and the protection of human rights was backed by over 120 member states Continue Reading
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News
08 Apr 2024
Some former Post Office staff should be jailed over scandal, says government minister
Government minister outlines the real prospect that people will be jailed for their roles in the Post Office Horizon scandal Continue Reading
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News
08 Apr 2024
MPs will grill Cabinet Office over Fujitsu contract bidding pause
Parliamentary select committees have their eyes trained on Fujitsu’s response to the Post Office Horizon scandal, with its pause on bidding for contracts under scrutiny Continue Reading
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News
04 Apr 2024
Fujitsu should stop bending rules, stop bidding and pay up, says MP
MP Liam Byrne calls on Fujitsu to put actions behind the promises it made to MPs, victims of the Post Office scandal and UK taxpayers Continue Reading
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News
03 Apr 2024
Boomi CEO anticipates rise of the AI agent economy
Boomi CEO talks up the company’s efforts to build up an AI agent architecture, its upcoming AI capabilities set to debut next month, and its footprint in the Asia-Pacific region Continue Reading
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Feature
27 Mar 2024
18 real-world use cases of the metaverse, plus examples
Use cases for the still-developing metaverse are growing as the technologies that enable this next iteration of the internet mature. Here are 18 enterprise and consumer examples. Continue Reading
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News
27 Mar 2024
HMRC’s online IR35 status checker tool CEST not updated in five years, FOI confirms
Despite a previous pledge that HMRC’s IR35 online status checker tool will be continually updated as employment cases and tribunals occur, a freedom of information request confirms CEST has not been updated since October 2019 Continue Reading
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News
27 Mar 2024
Indian large language models gain momentum
Indian LLMs trained on Indic languages are now being used by businesses and governments to better serve the needs of a diverse multilingual country Continue Reading
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News
27 Mar 2024
Generative AI: Databricks unveils open source large language model
Enterprise customers are shifting to open source options to build customised generative AI tools using their own data, says Databricks Continue Reading
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News
27 Mar 2024
Lord Holmes: UK cannot 'wait and see' to regulate AI
Legislation is needed to seize the benefits of artificial intelligence while minimising its risks, says Lord Holmes - but the government’s ‘wait and see’ approach to regulation will fail on both fronts Continue Reading
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News
26 Mar 2024
How SAP is infusing AI into its business applications
SAP’s chief artificial intelligence officer, Philipp Herzig, outlines the company’s approach towards AI and how it is making the technology more accessible to customers Continue Reading
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E-Zine
26 Mar 2024
What are IT buyers spending their money on?
In this week’s Computer Weekly, we reveal the findings of our annual survey into the technologies that IT buyers are spending their money on this year. The European CIO at PepsiCo explains how to make digital transformation go with a pop. And we look at the growing importance of cloud-to-cloud backup for data protection and resilience. Read the issue now. Continue Reading
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News
22 Mar 2024
Open Data Institute launches digital policy manifesto
The Open Data Institute has launched a policy manifesto ahead of the UK general election that outlines policies and issues it believes must be part of the political discussion around digital and data Continue Reading
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News
22 Mar 2024
The evolution of DevOps: Why platform engineering is gaining momentum
Platform teams are extending their responsibilities to security as platform engineering takes DevOps to the next level Continue Reading
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News
20 Mar 2024
Inclusive approaches to AI governance needed to engage public
Technology practitioners and experts gathered at an annual Alan Turing Institute-run conference discussed the need for more inclusive approaches to AI governance that actually engage citizens and workers Continue Reading
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News
20 Mar 2024
SAP S/4HANA data migration beset by poor and fragmented strategy
Survey finds customers transitioning to S/4HANA lack strategic thinking and skills, can’t access data, face challenges in data duplication, can’t use AI, and worry about compliance Continue Reading
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E-Zine
19 Mar 2024
What went wrong with Birmingham’s Oracle project?
In this week’s Computer Weekly, after Birmingham City Council’s disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer’s guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now. Continue Reading
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News
18 Mar 2024
Government needs ‘realistic plan’ for adopting AI, says NAO
Benefits of artificial intelligence in public sector will only be realised if government ensures overall programme for adoption is supported by realistic plan to tackle range of longstanding barriers Continue Reading
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Feature
15 Mar 2024
Creative workers say livelihoods threatened by generative AI
Computer Weekly speaks with various creative workers about the impact generative artificial intelligence systems are having on their work and livelihoods Continue Reading
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News
13 Mar 2024
Unprecedented bill to exonerate hundreds of wrongly convicted Post Office workers arrives
Unprecedented legislation that will see hundreds of former subpostmaster convictions for fraud and theft overturned begins its journey through Parliament Continue Reading
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News
13 Mar 2024
AWS launches Builder Studio in Melbourne
The Builder Studio will help customers and partners build prototype AI projects to validate and test their ideas before deployment Continue Reading
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News
12 Mar 2024
Industry partnerships and data key to better public services
Using public-private partnerships and improving the use of data are key to improving public services and the government’s ‘science and technology superpower’ ambitions, says digital secretary Michelle Donelan Continue Reading
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News
12 Mar 2024
Current subpostmaster account shortfalls reveal extent of Post Office’s pre-2019 neglect
Hundreds of current subpostmasters might have been hounded for money or prosecuted had the Post Office not been forced to change its ways in 2019 Continue Reading
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E-Zine
12 Mar 2024
From grassroots to Wembley – how tech supports English football
In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading
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Feature
11 Mar 2024
Open source promises advantages for business applications
Open source software may provide a cost-effective approach to building business applications, as well as ensuring transparency, but there are challenges to keep in mind Continue Reading
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News
11 Mar 2024
Infor a penny, Infor a pound
How vertical enterprise resource planning specialist Infor has its sights set on a disruptive 2024 Continue Reading
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News
11 Mar 2024
AI Singapore, Google to build regional dataset for LLMs
AI Singapore and Google Research Asia-Pacific will build a corpus of open-source training data through Project SEALD to drive the development of LLMs in Southeast Asia Continue Reading
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News
11 Mar 2024
Cautiously optimistic: Generative AI in the enterprise
While optimistic about generative AI, enterprises are treading carefully for now, this year’s Tech Show London suggests Continue Reading
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News
11 Mar 2024
How Microsoft is easing GenAI adoption into financial services
Microsoft is supporting enterprise deployment models, addressing the risks of the technology and leveraging its industry cloud capabilities to ease generative AI adoption in the financial sector Continue Reading
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News
11 Mar 2024
TechUK calls for next government to introduce ‘industrial strategy’ for AI
Trade group TechUK publishes blueprint calling for winner of next election to boost tech startups, digitise government services and accelerate technology R&D Continue Reading
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News
06 Mar 2024
Singapore refreshes geospatial masterplan
Masterplan aimed at driving mainstream adoption of geospatial applications and grooming geospatial talent, among other goals, will help to position Singapore as a global geospatial hub Continue Reading
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News
06 Mar 2024
Post Office prosecutions during Horizon go-live phase are ‘frightening’
The Post Office used subpostmasters as guinea pigs to test its software and take the rap for its errors Continue Reading
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News
05 Mar 2024
Open Rights Group accuses LiveRamp of ‘unlawful’ data processing
Privacy campaigners at Open Rights Group have submitted formal complaints to UK and French data regulators about allegedly unlawful data processing by online advertising firm LiveRamp Continue Reading
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News
05 Mar 2024
Derby City Council extends AI project with multi-million deal after saving £200,000 with chatbots
Following on from the success of its initial pilot project using artificial intelligence, Derby City Council claims to have found 54 other ways the technology can save it money Continue Reading
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Opinion
05 Mar 2024
How Southeast Asia’s largest bank is riding the AI wave
DBS has scaled its AI capabilities across all parts of its business to deliver tangible outcomes and productivity gains Continue Reading
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E-Zine
05 Mar 2024
Authorised access only – biometrics in the workplace
In this week’s Computer Weekly, we examine how biometrics technologies are transforming identity and access management. We analyse research that shows a mismatch between managerial expectations of generative AI and worker experience. And we look at how to assess the best hybrid cloud management tools. Read the issue now. Continue Reading
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News
05 Mar 2024
How PSA is reducing empty trips for trucking firms
The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading
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Feature
04 Mar 2024
How AllSaints, L’Oreal and Deliveroo are using AI to improve CX
From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading
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News
04 Mar 2024
How ANZ organisations can address challenges in AI adoption
Pure Storage's global CTO Alex McMullan discusses the data and sustainability challenges in artificial intelligence adoption, which can be addressed by centralising datasets and focusing on data quality and management Continue Reading