Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
30 Oct 2024
Alphabet results reveal extent of AI-powered programming
The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives Continue Reading
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News
30 Oct 2024
No simple replacement for digital evidence rules, says Post Office Horizon trial judge
Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases Continue Reading
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Feature
09 Jun 2021
Covid-accelerated recruitment digitisation to gain sophistication with hybrid models
Recruitment has had to go remote and digital during the Covid-19 pandemic crisis and looks set to fill out and become more sophisticated as hybrid models of working emerge Continue Reading
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News
09 Jun 2021
Cisco reveals new Webex to power ‘inclusive’ future of work
Collaboration suite has new look and feel, and supports hybrid work collaboration at what is claimed to be 40% lower cost than à-la-carte systems Continue Reading
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News
08 Jun 2021
Did government allow Post Office to sack forensic accountants to cover up Horizon scandal?
Whatever the Post Office told government about its decision to sack investigators examining subpostmaster prosecutions for theft could identify if the government was part of a cover-up Continue Reading
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News
08 Jun 2021
Oracle and Crown Commercial Service renew MoU to continue cloud use
Oracle and the UK government’s Crown Commercial Service have renewed a memorandum of understanding for the continued use of the supplier’s cloud infrastructure and applications Continue Reading
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Blog Post
07 Jun 2021
The allure of the log-in-anywhere desktop
We humans are suckers for immediacy. Once we realise it is possible to not to have to wait – and that we have the power to make it happen – then to paraphrase Freddie Mercury, it’s “I want it here, ... Continue Reading
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News
07 Jun 2021
EC launches digital identity framework
The European digital identity will be available to citizens, residents and businesses across the EU, and member states will offer digital identity wallets on a national level Continue Reading
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News
07 Jun 2021
Updated standard contractual clauses will provide ‘legal certainty’ for transfer of data
Organisations have 18 months to update data transfer agreements, known as standard contractual clauses, or SCCs, to continue sharing data outside the European Union Continue Reading
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News
07 Jun 2021
BT claims £2m in savings with Qlik data analytics
BT claims it has secured £2m in cost savings by putting Qlik data analytics in the hands of 1,200 members of staff in its Consumer business Continue Reading
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News
03 Jun 2021
Sapphire 2021: Klein vaunts rebooted Ariba business network as sustainability driver
At the virtual Sapphire 2021 conference, SAP CEO Christian Klein trumpeted the supplier’s procurement network, Ariba, as the core of a revamped global engine for promoting sustainable economic growth Continue Reading
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Opinion
02 Jun 2021
Can we rely on AI?
As artificial intelligence comes increasingly to bear on human lives, how ought we to address social and ethical concerns? Is a tighter symbiosis between human systems and AI systems the way forward? Continue Reading
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News
01 Jun 2021
Post Office scandal public inquiry finally begins after chances to address problems were ignored
The Post Office Horizon scandal inquiry begins with subpostmaster campaign group waiting for full details before committing its support Continue Reading
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News
31 May 2021
Great Eastern doubles down on data analytics
Singapore insurer Great Eastern has started a centre of excellence to drive adoption of data analytics and hone its capabilities in data governance and data engineering Continue Reading
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News
27 May 2021
Singapore deploys drones to monitor reservoir water quality
Singapore’s national water agency PUB is deploying autonomous drones at six reservoirs to monitor water quality and other activities to improve operational efficiency Continue Reading
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News
26 May 2021
Databricks unveils data sharing protocol as part of data lakehouse
Databricks announces launch of open source project called Delta Sharing at Data + AI Summit, with backing of data providers and business intelligence tool suppliers Continue Reading
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News
26 May 2021
Build 2021: Code abstraction and automatic code generation
Microsoft’s annual software developers’ event, Build, opened up with the company’s CEO painting a picture of opportunity for software developers Continue Reading
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News
26 May 2021
Disabled travellers promised better train journeys by Passenger Assistance app
An app developed by UK startup Transreport for the Rail Delivery Group aims to improve train travel for disabled passengers Continue Reading
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News
26 May 2021
‘It's a good day when we refer a case,’ CCRC tells MPs during review of Post Office prosecutions
Criminal Cases Review Commission will not allow pressure on its resources to prevent subpostmasters seeking a review of their criminal convictions Continue Reading
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News
24 May 2021
Melbourne taps AI to ease traffic congestion
University of Melbourne has teamed up with public and private sector organisations to build an AI application that can predict traffic congestion up to three hours ahead Continue Reading
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News
21 May 2021
Alibaba taps machine learning to digitise Chinese classics
Alibaba’s research arm Damo Academy has developed a machine learning model to convert scanned pages of ancient Chinese classics into text Continue Reading
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Feature
20 May 2021
What digital transformation means for data storage
We survey the key planks of digital transformation and look at the storage technologies emerging to support it, such as NVMe and QLC flash, hyper-converged infrastructure and cloud storage Continue Reading
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News
20 May 2021
Subpostmaster campaign group to meet Post Office scandal inquiry chair
The subpostmaster campaign group JFSA refused to cooperate with initial inquiry because it ‘lacked teeth’, but is now willing to talk after it was put on a statutory footing Continue Reading
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News
18 May 2021
Post Office Horizon inquiry set to be given statutory status with wider powers
The government inquiry into the Post Office Horizon scandal is set to be made statutory with the power to call witnesses under oath and compel provision of evidence Continue Reading
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News
18 May 2021
Government response to National Data Strategy consultation depicts data as ‘asset, not threat’
Government responds to consultation with a promise of delivery, putting an emphasis on data as an asset, not a threat, and finding respondents keen on levelling up Continue Reading
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News
18 May 2021
Irish High Court dismisses legal bid by Facebook over EU-US data transfers
Latest twist in long-running legal battle sees Facebook lose legal bid to prevent the Irish Data Protection Commissioner suspending its transfer of data about European citizens to the US Continue Reading
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News
18 May 2021
Australian budget lends support to digital economy
Australia’s A$1.2bn Digital Economy Strategy ticks most of the right boxes, but some industry experts say areas such as broadband infrastructure and artificial intelligence are still underfunded Continue Reading
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E-Zine
18 May 2021
The real-life consequences of ransomware attacks
In this week’s Computer Weekly, after a ransomware attack shut a major US oil pipeline, we examine the real-life consequences for organisations facing similar threats. We ask the experts for their top tips in reducing datacentre running costs. And we hear how data science skills are helping government make better decisions. Read the issue now. Continue Reading
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News
17 May 2021
Oxford University uses Oracle Cloud to speed up analysis of Covid-19 variants
The University of Oxford is availing itself of Oracle Cloud Infrastructure in the genomic sequencing and analysis of SARS-CoV-2, in part to identify new Covid-19 variants Continue Reading
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News
14 May 2021
More former subpostmasters have criminal convictions quashed
Two former subpostmasters pushed to the brink of suicide after being convicted for financial crimes finally have their names cleared Continue Reading
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E-Zine
13 May 2021
CW Benelux: Netherlands university launches centre of expertise in applied AI
Amsterdam University of Applied Sciences has launched a centre of expertise in applied artificial intelligence, and students from all faculties of the university will learn how to apply AI in their field of study. Also in this issue, read why a training ‘roadmap’ is needed to get Netherlands police officers up to speed with tackling cyber crime. Continue Reading
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News
12 May 2021
Fujitsu bags £3bn in public sector contracts while software errors wreck the lives of subpostmasters
The supplier at the centre of the Post Office Horizon scandal has so far escaped the ramifications of its role in the biggest miscarriage of justice in UK history Continue Reading
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News
12 May 2021
Engineering firm Briggs of Burton maps global expansion with SAP’s Rise service
Briggs of Burton, an engineering firm that makes hygienic equipment for drinks, food and pharmaceutical companies, has chosen SAP’s Rise service to guide its global expansion, initially in China Continue Reading
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Opinion
11 May 2021
Why the Post Office Horizon scandal kept me awake at night
Reverend Richard Coles tells Computer Weekly why there needs to be a statutory public inquiry into the Post Office Horizon scandal Continue Reading
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News
11 May 2021
How the British Red Cross harnessed digital mapping honed abroad for the domestic Covid-19 crisis
The British Red Cross and the Voluntary and Community Sector Emergencies Partnership have been putting digital mapping to work throughout the Covid-19 pandemic to help match human needs to local organisations Continue Reading
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E-Zine
11 May 2021
Chip supply shortages are hitting hard
In this week’s Computer Weekly, a shortage of semiconductors is affecting industries beyond just IT – we examine the implications. We talk to the CIO of pharmacy chain Boots about how tech helped in being an essential retailer during lockdown. And we look at the prospects for young people entering the IT sector post-pandemic. Read the issue now. Continue Reading
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News
10 May 2021
Miscarriages of justice are the potent tip of Post Office scandal
The miscarriages of justice involving subpostmasters are the most disturbing element of the Post Office Horizon scandal – but it goes much deeper Continue Reading
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News
07 May 2021
Post Office contacts over 500 subpostmasters potentially wrongly prosecuted for financial crimes
The Post Office has contacted hundreds of people it might have wrongly prosecuted for financial crimes Continue Reading
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News
07 May 2021
Monmouthshire County Council digitises HR with Zellis cloud
Monmouthshire County Council is using a cloud HR system from Zellis as part of its digital transformation programme, aimed at being lean and agile Continue Reading
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News
07 May 2021
Minister promises ‘fair and speedy’ compensation for 555 subpostmasters who defeated Post Office
Government says it wants to ensure a fair pay-out for the 555 subpostmasters who defeated the Post Office in a legal battle but were then excluded from the resulting compensation scheme Continue Reading
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News
06 May 2021
Premier League promotes football analytics with Oracle Cloud
From season 2021-22, the Premier League will provide in-match statistics and analysis for fans, made possible by Oracle Cloud Continue Reading
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News
06 May 2021
Wipro’s AI platform to improve vaccine safety
Wipro is partnering a stem cell technology firm on the use of its Holmes artificial intelligence platform to help researchers ascertain the safety and potency of vaccines Continue Reading
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News
05 May 2021
Interview: ONS data science chief Tom Smith on government data capability
The managing director of the Office of National Statistics’ Data Science Campus, Tom Smith, describes the organisation’s data capability building activities for and across government Continue Reading
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News
05 May 2021
Cambridge scale-up company Eagle Genomics expands in India
UK data analytics life sciences-focused scale-up company Eagle Genomics announces Indian expansion to coincide with government declaration of UK-India trade partnership Continue Reading
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News
05 May 2021
Post Office dishonesty in Horizon scandal is reason enough for statutory public inquiry
Subpostmasters, MPs and the public call for a full statutory judge-led public inquiry into the Post Office Horizon scandal, following another damning court judgment Continue Reading
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News
05 May 2021
Executive interview: Juergen Mueller on SAP’s tech strategy
SAP CTO Juergen Mueller offers a glimpse into the company’s thinking around delivering business applications as microservices, among other areas and updates in its technology strategy Continue Reading
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Feature
05 May 2021
Deploying productivity monitoring software ethically
While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy Continue Reading
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News
04 May 2021
Post Office CEO either knew what was going on in Horizon scandal, or was ‘asleep at the wheel’
Post Office IT scandal CEO has no excuse for her inaction in preventing the biggest miscarriage of justice in UK history, says Criminal Cases Review Commission chairperson Continue Reading
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E-Zine
04 May 2021
How KFC put digital on the menu
In this week’s Computer Weekly, we find out how fast-food chain KFC turned to digital to survive the pandemic. Our latest buyer’s guide looks at technologies to improve office productivity for home workers. And we assess the growing problem of electronic waste and how to tackle it. Read the issue now. Continue Reading
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News
30 Apr 2021
EncroChat: Top lawyer warned CPS of risk that phone hacking warrants could be unlawful
Lord David Anderson QC warned prosecutors that there were formidable arguments against the lawfulness of a police operation to infiltrate the encrypted phone network, EncroChat Continue Reading
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Opinion
29 Apr 2021
How to tackle intellectual property crime
Crimes against intellectual property are big business for organised crime groups, commercial competitors and foreign states alike. In the first of a series of legal columns, David Cowan offers a practical approach Continue Reading
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News
28 Apr 2021
Red Hat eyes edge computing workloads
Open-source juggernaut has enriched its enterprise Linux and OpenShift offerings to support edge computing workloads better Continue Reading
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News
27 Apr 2021
Flexible CIOs gain friends in finance
The pandemic has shown the value of IT to business leaders. Chief financial officers are looking for quick IT investment returns Continue Reading
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News
27 Apr 2021
UK supermarkets to trial age estimation tech for alcohol purchases
Biometric age estimation technology developed by Yoti to be tested in UK supermarkets for alcohol purchases as part of government-led digital identities initiative Continue Reading
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News
27 Apr 2021
Leaky Azure storage account puts software developer IP at risk
Source code for multiple products was left exposed in an unsecured Microsoft Azure cloud storage account, say researchers, but attributing responsibility for the error has proved difficult Continue Reading
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Podcast
27 Apr 2021
Uber drivers’ resistance and the gig economy – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Sebastian Klovig Skelton to discuss the legal campaign by Uber drivers for the right to be recognised as workers Continue Reading
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E-Zine
27 Apr 2021
Justice at last in Post Office IT scandal
In this week’s Computer Weekly, 12 years after we broke the story, victims of the Post Office IT scandal finally have their criminal convictions overturned. We take a virtual tour of a Microsoft datacentre and meet a server called ‘Mega-Godzilla Beast’. And we find out how technology is transforming Nationwide Building Society. Read the issue now. Continue Reading
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News
26 Apr 2021
Another 38 subpostmasters submit appeals against convictions
The biggest miscarriage of justice in UK history is set to get bigger as more subpostmasters take their cases to the Court of Appeal Continue Reading
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News
26 Apr 2021
French legal challenge over EncroChat cryptophone hack could hit UK prosecutions
Lawyers are challenging the legality of a French police operation to harvest tens of thousands of messages from the EncroChat encrypted phone network in a move that could overturn criminal prosecutions in the UK Continue Reading
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News
26 Apr 2021
Post Office scandal CEO steps down from roles after massive miscarriage of justice is laid bare
Former Post Office CEO Paula Vennells has left roles in the church, Morrisons and Dunelm after postmasters’ convictions were overturned in the Court of Appeal Continue Reading
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Feature
26 Apr 2021
How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
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News
23 Apr 2021
Post Office scandal victims have criminal convictions overturned in Court of Appeal
Subpostmasters have their criminal convictions overturned after a judge rules that the Post Office prosecuted them without investigating computer errors Continue Reading
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News
22 Apr 2021
SAP Q1 2021: Revenue nudges up 2% year-on-year, S/4 adoption up 2.5% on prior quarter
SAP has reported first quarter 2021 revenue of €6.35bn, up 2% on the same year-ago quarter. Cloud revenue has increased by 1% year-on-year, and S/4 adoption is up 2.5% on the previous quarter Continue Reading
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Feature
22 Apr 2021
Customer experience market made leap forward during pandemic
The discipline of customer experience management made significant advances during the Covid-19 crisis, according to practitioners and advocates Continue Reading
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News
22 Apr 2021
Australia and India team up on critical technology
The first three projects under a joint research grant programme will focus on developing ethical and regulatory frameworks for quantum computing, AI and 5G Continue Reading
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News
21 Apr 2021
Winemaker racks Pure all-NVMe all-flash for rapid SAP response
Concha Y Toro also pocketed a 35% saving in storage costs following a move from as-a-service storage provision to Pure Storage FlashArray//X all-flash hardware Continue Reading
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News
20 Apr 2021
Microsoft to open Malaysia cloud region
Microsoft’s new cloud region located in the Greater Kuala Lumpur area is part of a broader move to expand its footprint in the Asia-Pacific region Continue Reading
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News
20 Apr 2021
Drax partners with Solace to manage biomass supply chain
Event-based IT architecture helps energy provider optimise its biomass supply chain and drive greater efficiencies, but questions remain about the fundamental sustainability of biomass as an alternative to coal Continue Reading
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News
19 Apr 2021
Informatica streamlines APAC operations amid growing cloud business
Informatica has consolidated its operations in four key Asia-Pacific markets in a move that will enable it to better meet the demand for cloud-based data management software Continue Reading
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News
16 Apr 2021
SAP users identify data skills shortage as importance of analytics spikes
Research from the SAP UK & Ireland User Group has demonstrated a data skills dearth among users and a delay in using the SAP Hana in-memory database until full S/4 Hana ERP implementations Continue Reading
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Opinion
16 Apr 2021
Post Office’s full and final settlement with Horizon scandal victims in plain English
The legal settlement with subpostmaster victims of the Horizon scandal that the government and the Post Office say is “full and final” is anything but Continue Reading
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News
15 Apr 2021
Only government standing in the way of fair compensation for subpostmasters
The UK government is the only block to fair compensation for subpostmasters who were wrongly punished for accounting shortfalls Continue Reading
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E-Zine
15 Apr 2021
CW Middle East: Qatari regulator launches platform to help combat money laundering
The Qatar Financial Markets Authority is using a digital platform to enable financial services professionals to assess their knowledge of anti-money laundering and combating the financing of terrorism. Also in this issue, read how the Covid-19 pandemic has changed the IT spending patterns among enterprises in Saudi Arabia. Continue Reading
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News
15 Apr 2021
Singtel debuts portable 5G technology kit
Singapore telco develops 5G technology kit that includes all the equipment needed for enterprises to test 5G applications in their own premises Continue Reading
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News
14 Apr 2021
Why Microsoft’s $19bn acquisition of Nuance makes sense
Microsoft regularly demos real-time speech-to-text transcription and has just spent $19bn on bolstering its voice capabilities Continue Reading
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Feature
14 Apr 2021
APAC buyer’s guide to HRM software
In this buyer’s guide, we look at the key considerations when choosing human resource management software to enable workforce resilience, flexibility and agility in the post-pandemic world Continue Reading
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News
13 Apr 2021
Hyperbat accelerates industry 4.0 with 5G virtual 3D engineering model
Vehicle battery manufacturer uses the latest 5G-enabled technology to speed up the manufacturing process for hybrid and electric vehicle production in the UK Continue Reading
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News
13 Apr 2021
End of the road for Post Office IT system that destroyed lives
The Post Office has revealed the end to its controversial Horizon IT system which, through its errors and the Post Office's denial of them, caused huge suffering for hundreds of subpostmasters Continue Reading
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E-Zine
13 Apr 2021
The evolution of RPA
In this week’s Computer Weekly, our latest buyer’s guide looks at the future of robotic process automation (RPA). Google’s legal victory against Oracle over the use of Java APIs has huge significance for software developers. And we find out how expectations of IT have grown as firms prepare for the post-Covid workplace. Read the issue now. Continue Reading
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Feature
12 Apr 2021
How the Covid-19 Genomics UK Consortium sequenced Sars-Cov-2
Consortium of universities and other institutions has harnessed datasets, analytics and cloud computing to sequence Sars-Cov-2, the virus that causes Covid-19, in a blisteringly short time Continue Reading
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Feature
12 Apr 2021
How robotic process automation is getting smarter as it evolves
Robotic process automation is evolving, adding artificial intelligence layers that render it more resilient and agile. What are its limitations and prospects? Continue Reading
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News
11 Apr 2021
Executive interview: Unleashing blockchain’s potential
Labrys founder and CEO Lachlan Feeney offers his observations about blockchain adoption in Australia, and what his firm is doing to help organisations unleash the full potential of the technology Continue Reading
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News
08 Apr 2021
CDO summer school plots step change for data leaders
The summer school for chief data officers, run by Caroline Carruthers and Peter Jackson, promises data leaders a curriculum to match the elevated salience of the CDO role Continue Reading
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News
08 Apr 2021
Post Office Horizon contract extension is part of project to bring Fujitsu work in-house
The Post Office is to move work done by Fujitsu in-house when its outsourcing contract ends, and is already recruiting IT experts Continue Reading
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News
08 Apr 2021
Inside Microsoft’s industry cloud strategy
Microsoft dives deeper into its industry cloud strategy and what it means for enterprises in the Asia-Pacific region Continue Reading
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News
07 Apr 2021
Post Office gives controversial Fujitsu contract another year
The Post Office's controversial contract with Fujitsu has been extended another year to help the organisation manage its exit Continue Reading
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News
07 Apr 2021
Unpatched SAP applications are target-rich ground for hackers
Report from SAP and cyber threat research company Onapsis warns that hackers are attacking mission-critical SAP business applications that contain unpatched vulnerabilities Continue Reading
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News
06 Apr 2021
Demands for changes to ‘barmy’ rules on digital evidence have government’s ear
The government is listening to calls for changes in how digital evidence is considered in court, as Post Office IT scandal spells out current rule's inadequacy Continue Reading
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News
06 Apr 2021
Bank BJB Syariah taps DevOps
Indonesia’s Bank Jabar Banten Syariah is adopting DevOps and microservices to speed up delivery of applications Continue Reading
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News
05 Apr 2021
How Lenovo is tackling HCI workloads
Lenovo has teamed up with AMD to address mission-critical workloads such as in-memory databases as APAC organisations look beyond VDI in their hyperconverged infrastructure deployments Continue Reading
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News
31 Mar 2021
DCMS publishes report on opening data access to stoke economic growth
Research from Frontier Economics with economist Diane Coyle describes how the government could prime data sharing to stimulate economic growth Continue Reading
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News
31 Mar 2021
Australian firms slow to wean off the mainframe
Australian companies tend to have a wait-and-see mindset that is slowing down mainframe modernisation initiatives, says Accenture expert Continue Reading
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News
30 Mar 2021
Privacy campaigners hail legal victory over Hancock and Palantir
Civil liberties organisation OpenDemocracy says it has scored a legal victory over health secretary Matt Hancock regarding the involvement of Palantir in the NHS Covid-19 data store Continue Reading
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News
30 Mar 2021
Executive interview: Tearing down data silos
Alteryx’s senior vice-president for Asia-Pacific addresses some misconceptions about data analytics and what the company is doing to stake a bigger claim on the market Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Recognising APAC’s top industry leaders
The region’s top industry innovators were recognised for their digital transformation efforts to tap new business opportunities, improve efficiencies and solve pressing issues Continue Reading
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News
29 Mar 2021
CW Innovation Awards: How DBS is transforming credit processes
DBS Bank’s credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Flybuys cranks up cloud for service efficiency
Australia’s biggest loyalty platform takes 12-month journey towards the cloud, slashing time to deliver customised offers to less than 45 minutes, among other outcomes Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Bharat Petroleum refines operations with a digital nerve centre
Bharat Petroleum has developed a digital nerve centre powered by the internet of things and artificial intelligence technologies to monitor the journey of its products Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Sime Darby ups ante in service management
Sime Darby Industrial’s inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement Continue Reading
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News
29 Mar 2021
CW Innovation Awards: SIA taps blockchain for loyalty app
Singapore Airlines, winner of the transportation category in this year’s CW Innovation Awards APAC, expands its blockchain-based digital wallet into a broader digital lifestyle platform Continue Reading
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News
25 Mar 2021
TUC warns of gaps in British law over use of AI at work
The TUC has published a report warning of AI-powered discrimination against working people enabled by gaps in existing British employment law Continue Reading
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News
25 Mar 2021
Government faces judicial review into plans for Post Office Horizon inquiry
Subpostmasters that suffered great hardship at the hands of the Post Office are applying for a judicial review of a government inquiry into the scandal, which they see as a "whitewash" Continue Reading