Information technology (IT) in Asia-Pacific
Read the latest Asia-Pacific information technology (IT) news and articles for the ASEAN and Australia / New Zealand regions, covering IT management topics, including information security, data storage, networking, data centre, cloud computing, mobile applications, virtualisation, big data and more.
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News
19 Nov 2024
AI readiness stalls in APAC
Despite significant investment in AI, only 15% of organisations in Asia-Pacific are ready to deploy the technology today, according to Cisco’s latest regional AI readiness survey Continue Reading
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News
18 Nov 2024
How banks are navigating the AI landscape
Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services Continue Reading
By- Aaron Tan, TechTarget
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News
19 Feb 2020
Macquarie Cloud Services sets up Azure practice
Macquarie Telecom’s cloud division will deliver Azure managed services to new and existing customers, complementing its existing cloud, hosting, datacentre and telco businesses Continue Reading
By- Aaron Tan, TechTarget
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Blog Post
18 Feb 2020
Veeam readies Availability Suite V10, offers universal licensing
Veeam has taken the wraps off the latest iteration of its software to speed up backup and recovery, along with other features to help enterprises better manage their data in a hybrid cloud ... Continue Reading
By- Aaron Tan, TechTarget
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News
18 Feb 2020
China’s tech sector to shrink by 10% in Q1 amid virus outbreak
Hardware makers will be hit more badly than software houses, but the decline in China’s ICT market will be limited to the first quarter Continue Reading
By- Aaron Tan, TechTarget
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News
17 Feb 2020
Australians more savvy about cyber security
More Australians look out for signs of security features such as SSL encryption even as they remain sceptical of the data protection capabilities of small businesses Continue Reading
By- Aaron Tan, TechTarget
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Feature
17 Feb 2020
From Pixar to GovTech: The inside story of Singapore’s AI whizz
After nearly a decade at Pixar, GovTech’s Chong Jiayi is leading a team of experts to solve hard problems in robotics and artificial intelligence Continue Reading
By- Aaron Tan, TechTarget
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News
12 Feb 2020
GitHub eyes Indian market, forms local subsidiary
GitHub is staffing its local office with engineers and sales teams to tap the growing use of its software development platform by developers and enterprises in India Continue Reading
By- Aaron Tan, TechTarget
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News
11 Feb 2020
Tencent Cloud gains multi-tier cloud security certification
China's Tencent Cloud joins major cloud suppliers in securing tier three of Singapore’s Multi-Tier Cloud Security standard in a bid to grow its presence in Asia Continue Reading
By- Aaron Tan, TechTarget
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News
10 Feb 2020
What should be in Australia’s next cyber security strategy
The Australian government is reviewing the nation’s cyber security strategy, but is it looking at the right issues? Continue Reading
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News
09 Feb 2020
Australian government to roll out SAP S/4 Hana
Australia’s finance department earmarks S/4 Hana as its ERP system to provide common financial and HR services across government Continue Reading
By- Aaron Tan, TechTarget
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Blog Post
07 Feb 2020
How Huawei’s AI smarts is helping to unravel the cosmos
This is a guest post by Zhang Dixuan, Atlas datacentre domain general manager at Huawei’s intelligent computing business department The quest for knowledge has driven us to discover the highest ... Continue Reading
By- Aaron Tan, TechTarget
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News
05 Feb 2020
ASEAN’s tech talent crunch pushing up IT wages
Higher IT salaries were seen across the board in the region, with more than half taking home a bigger pay check last year Continue Reading
By- Aaron Tan, TechTarget
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News
05 Feb 2020
OVHcloud eyes Indian market in APAC expansion
French cloud infrastructure supplier OVHcloud is investing more in India over the next few quarters as part of its regional expansion plan Continue Reading
By- Aaron Tan, TechTarget
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News
04 Feb 2020
Australia’s NAB taps AI to create brand voice
Using Amazon’s artificial intelligence smarts, National Australia Bank has developed a unique brand voice that will greet customers who dial up its contact centre Continue Reading
By- Aaron Tan, TechTarget
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News
03 Feb 2020
Australia’s Avalon Airport to provide self-service kiosks
Avalon Airport, located between Melbourne and Geelong in Victoria, is implementing self-service kiosks to improve passenger experience and operations Continue Reading
By- Aaron Tan, TechTarget
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News
03 Feb 2020
India’s 2020 budget to boost local tech sector
A flurry of investments in quantum computing, datacentres and broadband connectivity is expected to shore up India’s technology industry from this year Continue Reading
By- Aaron Tan, TechTarget
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News
31 Jan 2020
Australia’s Iconic Hotels taps cloud for speed and cost savings
The independent hotel operator in the Australian Capital Territory has saved IT manpower and costs by moving from an on-premise hospitality management system to a cloud-based application Continue Reading
By- Aaron Tan, TechTarget
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News
29 Jan 2020
Inside DXC Technology’s APAC playbook
DXC Technology’s CTO for Asia-Pacific talks up efforts to support the region’s enterprises that are in varying stages of digital transformation Continue Reading
By- Aaron Tan, TechTarget
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News
28 Jan 2020
Digital economy pushing up IT salaries in ANZ
About eight in 10 IT professionals in Australia and New Zealand earned more over the past year while 23% were rewarded with a bonus, survey finds Continue Reading
By- Aaron Tan, TechTarget
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News
27 Jan 2020
Interpol uncovers cyber crime operation in Indonesia
An Interpol-coordinated cyber operation leads to the arrest of three people in Indonesia who allegedly used a JavaScript-sniffer malware to steal payment card details of online shoppers Continue Reading
By- Aaron Tan, TechTarget
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News
24 Jan 2020
Singapore’s StarHub and M1 team up in 5G licence bid
The two telcos are working towards the 17 February 2020 closing date for 5G proposals Continue Reading
By- Aaron Tan, TechTarget
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Blog Post
23 Jan 2020
Embracing the digital evolution approach in 2020 and beyond
This is a guest posted by by Marc Caltabiano, vice-president for ANZ at Mulesoft Companies across industries have been gearing up for digital transformation, which has become a buzzword in the tech ... Continue Reading
By- Aaron Tan, TechTarget
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News
23 Jan 2020
Air New Zealand taps AI in airside operations
Air New Zealand has teamed up with Auckland Airport to test the use of computer vision to turn around its fleet faster Continue Reading
By- Aaron Tan, TechTarget
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News
21 Jan 2020
Singapore updates model AI governance framework
Second edition of Singapore’s artificial intelligence governance framework includes new guidance, use cases and a self-assessment guide Continue Reading
By- Aaron Tan, TechTarget
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News
21 Jan 2020
Will 5G turn Langkawi into world’s first smart island?
Malaysia telco TM is set to transform Malaysia’s Langkawi archipelago with a 5G testbed that will pave the way for 5G services across the country Continue Reading
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News
20 Jan 2020
Inside NetApp’s transition into a data management firm
NetApp’s leaders in Asia-Pacific discuss the company’s pivot into data services and its traction in the region Continue Reading
By- Aaron Tan, TechTarget
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News
17 Jan 2020
Australian wildfires take toll on telco networks
Major telco networks in Australia were disrupted by power cuts resulting from devastating bushfires, raising questions about the resilience of the country’s communications infrastructure Continue Reading
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News
16 Jan 2020
Thailand gets ready for data protection law
Thailand’s personal data protection law comes into effect in May 2020, subjecting organisations to new rules that safeguard the personal data of individuals Continue Reading
By- Aaron Tan, TechTarget
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E-Zine
15 Jan 2020
CW APAC: Trend Watch – digital disruption
Adoption of new technologies is growing rapidly and transforming the business landscape. In this handbook, focused on digital disruption in the Asia-Pacific region, Computer Weekly looks at how business and IT leaders can implement a coherent and cohesive approach to digital transformation. Continue Reading
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News
15 Jan 2020
How container applications are shaping storage management
Persistent storage, backup and recovery were not on the minds of those behind container applications, but that is starting to change Continue Reading
By- Aaron Tan, TechTarget
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News
14 Jan 2020
Maxis and Huawei team up on 5G as Malaysia outlines spectrum allocation plan
Maxis's partnership with Huawei to develop 5G use cases and services comes on the heels of Malaysia's recently announced spectrum allocation plan Continue Reading
By- Aaron Tan, TechTarget
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News
13 Jan 2020
Travelex to begin restoring foreign exchange services two weeks after ‘Sodinokibi’ attack
Travelex says it is making “good progress” in its recovery and is to begin restoring electronic foreign exchange services, but is silent about whether it has agreed to pay hackers a $6m ransom to decrypt computer files Continue Reading
By- Bill Goodwin, Computer Weekly
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News
13 Jan 2020
APAC retailers warm to AI amid roadblocks
Retailers in the Asia-Pacific region believe artificial intelligence is key to their success, but lack the skills and infrastructure needed to harness the technology Continue Reading
By- Aaron Tan, TechTarget
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Blog Post
10 Jan 2020
The rise of 5G, entertainment in cars and increased focus on privacy
This is a guest post by Srinivasan CR, chief digital officer, Tata Communications No matter how much technology keeps evolving, making predictions about the future is always a risky business. But ... Continue Reading
By- Aaron Tan, TechTarget
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News
09 Jan 2020
Travelex hackers threaten to sell credit card data on dark web
Sodinokibi cyber gangsters have threatened to sell Travelex customers’ private data on a Russian underground cyber crime forum if it fails to pay a $6m ransom Continue Reading
By- Bill Goodwin, Computer Weekly
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News
09 Jan 2020
AWS finds growth in Australia amid maturing cloud market
Edge computing, the internet of things and contact centre services are some of the key growth areas for Amazon Web Services in Australia Continue Reading
By- Aaron Tan, TechTarget
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News
08 Jan 2020
Cloud adoption in ANZ gathering pace
Australia and New Zealand have seen a four-fold increase in the amount of data moving from on-premise environments to the top public clouds, survey finds Continue Reading
By- Aaron Tan, TechTarget
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News
07 Jan 2020
2019: a whirlwind year for AI in APAC
Asia-Pacific is proving to be a magnet for entrepreneurial activity from AI firms, though the escalating US-China trade tensions have put one firm in a tough situation Continue Reading
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News
06 Jan 2020
Cyber gangsters demand payment from Travelex after ‘Sodinokibi’ attack
Cyber criminals are demanding payment to decrypt Travelex’s computer files after a devastating malware attack. New questions have been raised about the security of Travelex’s computer network after it emerged the company waited eight months to patch vulnerable VPN servers Continue Reading
By- Bill Goodwin, Computer Weekly
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News
06 Jan 2020
Why enterprises should care about DevOps
Besides supporting cloud-native software development, DevOps’ biggest gains lie in legacy systems, says Puppet’s field CTO Continue Reading
By- Aaron Tan, TechTarget
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Blog Post
03 Jan 2020
Supply chain vulnerabilities rear their ugly head – again
In yet another example of the risks of supply chain vulnerabilities, Singapore’s Ministry of Defence (Mindef) recently disclosed that the confidentiality of its personnel's personal data could have ... Continue Reading
By- Aaron Tan, TechTarget
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News
03 Jan 2020
Suspected ransomware attack causes worldwide disruption for Travelex
Travelex switches off computer systems and resorts to cash-only currency sales after malware attack. Insiders claim the currency exchange chain has been hit by ransomware which has left critical files containing customer data encrypted Continue Reading
By- Bill Goodwin, Computer Weekly
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News
03 Jan 2020
How Darktrace is riding the AI boom
Cyber security firm known for its artificial intelligence smarts doubled its headcount across Asia-Pacific last year in key markets including Australia and South Korea Continue Reading
By- Aaron Tan, TechTarget
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News
02 Jan 2020
Inside Qlik’s data management playbook
Qlik CEO Mike Capone talks up the company’s transition into a data management company, its traction in APAC and what it is doing to put data analytics into the hands of more workers Continue Reading
By- Aaron Tan, TechTarget
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News
31 Dec 2019
Huawei gets India green light as it reports strong sales growth for 2019
Comms technology giant finishes challenging 2019 with solid commercial performance and permission to supply 5G technology in one of the world’s largest internet markets Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
31 Dec 2019
Top 10 ASEAN IT stories of 2019
Here are Computer Weekly’s top 10 ASEAN IT stories of 2019 Continue Reading
By- Aaron Tan, TechTarget
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News
30 Dec 2019
StarHub and U Mobile conduct 5G SA roaming trials
Leading Asian telcos team up to gather 5G roaming insights and establish key aspects, such as the right network configurations and settings, to ensure optimum experience when 5G rolls out commercially Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
30 Dec 2019
Vodafone taps Nokia to deliver 5G across Australia
With compatible devices becoming more widely available in the country, Vodafone Hutchison Australia will deploy Nokia enabling technology to build out 5G network Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
23 Dec 2019
Managed services to be prime driver of APAC enterprise mobility
Managed mobility services set to account for one-third of overall enterprise mobility revenue in the Asia-Pacific region by 2023, equivalent to US$5.3bn Continue Reading
By- Joe O’Halloran, Computer Weekly
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E-Zine
19 Dec 2019
CW APAC: Buyer’s guide to hybrid cloud
There is no doubt that the world is moving towards cloud, with even the most hardened sceptics having been converted and tentatively taking their first steps on a cloud journey. In this handbook, Computer Weekly offers advice on how best to manage hybrid cloud infrastructure. Continue Reading
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News
19 Dec 2019
APAC region to drive global enterprise VR adoption through to 2030
Analyst predicts that the enterprise virtual reality sector will take off over the next decade, boosted by direct government investment in the APAC region Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
18 Dec 2019
Spirent lands at China’s Daxing International to assure critical communications
Beijing airport seeks to create an unrivalled technology experience for passengers and airport personnel Continue Reading
By- Joe O’Halloran, Computer Weekly
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Blog Post
18 Dec 2019
IDC predicts 2020: What it takes for digital transformation to succeed
This is a guest post by Simon Piff, vice-president of security practice at IDC Asia-Pacific The essence of IDC’s predictions for 2020 is about efficiency, velocity and productivity in this era of ... Continue Reading
By- Aaron Tan, TechTarget
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News
18 Dec 2019
Top 10 Australia IT stories of 2019
Here are Computer Weekly’s top 10 Australia IT stories of 2019 Continue Reading
By- Aaron Tan, TechTarget
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News
17 Dec 2019
Group-IB CEO talks up global threat landscape
Public attribution of cyber attacks could backfire while a global cyber norms framework won’t emerge until a catastrophic incident occurs, says the head of Singapore-based Group-IB Continue Reading
By- Aaron Tan, TechTarget
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News
15 Dec 2019
Top IT predictions in APAC in 2020
The rise of super apps, Wi-Fi 6 enabled services and cross-functional platform engineering teams are likely to dominate the Asia-Pacific IT landscape in 2020 Continue Reading
By- Aaron Tan, TechTarget
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News
12 Dec 2019
Why Lendlease is embracing digital twin technology
Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector Continue Reading
By- Aaron Tan, TechTarget
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News
10 Dec 2019
APAC IT leaders lay out priorities for 2020
Robotic process automation and data analytics are among the top priorities for IT leaders in the Asia-Pacific region in the new year Continue Reading
By- Aaron Tan, TechTarget
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News
09 Dec 2019
China, Japan, India to drive APAC networking spend to 2023
Asia-Pacific enterprises are continuing to strengthen their network agility and service delivery capabilities with a view to offering converged service offerings, says GlobalData study Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
06 Dec 2019
Barclays opens large tech operation in India, hiring thousands
Barclays opens tech centre in Pune as part of its global delivery network Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
04 Dec 2019
RMIT to tackle cyber security challenges
Australia’s Royal Melbourne Institute of Technology has teamed up with Amazon Web Services to launch a Cloud Innovation Centre to solve cyber security challenges Continue Reading
By- Aaron Tan, TechTarget
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News
04 Dec 2019
AWS Outposts debuts in Australia
Amazon Web Services rolls out Outposts in Australia, enabling enterprises to run a consistent version of the AWS platform at locations that require low latency Continue Reading
By- Aaron Tan, TechTarget
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News
03 Dec 2019
AWS plans renewable energy project in Australia
AWS’s renewable energy project in Australia is one of six projects that the cloud supplier is spearheading to reduce its global carbon footprint Continue Reading
By- Aaron Tan, TechTarget
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News
03 Dec 2019
How AWS is growing its ASEAN footprint
Building ‘strong autonomous country teams’ has been a key focus for AWS in Southeast Asia where demand for cloud computing services is on the rise Continue Reading
By- Aaron Tan, TechTarget
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News
02 Dec 2019
China Mobile stakes 5G first for Hong Kong
CMHK successfully accomplishes 5G Standalone network test and completes first voice over NR call in Hong Kong Continue Reading
By- Joe O’Halloran, Computer Weekly
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Blog Post
01 Dec 2019
Alibaba’s growing open source stature
It’s not uncommon for cloud-first companies to participate in open source communities – after all, they have benefited from the very same open-source technologies that power their businesses. In ... Continue Reading
By- Aaron Tan, TechTarget
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News
28 Nov 2019
Australia’s Fenner Dunlop ditches tape backups for cloud
Australian manufacturer of conveyor belts Fenner Dunlop has freed up its IT staff to focus on future projects by moving tape backups to the cloud Continue Reading
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News
28 Nov 2019
Top APAC security predictions for 2020
More attacks on critical infrastructure, supply chain vulnerabilities and file-less attacks are some of the security threats that enterprises should keep an eye on next year Continue Reading
By- Aaron Tan, TechTarget
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News
27 Nov 2019
How APAC firms can unleash the power of creative disruption
Regional business leaders at the recent Leap Summit in Malaysia talked up the blueprint for creative disruption, which includes scaling up an idea and overcoming the distribution challenge, among other areas Continue Reading
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News
26 Nov 2019
VMware doubles up on Kubernetes play
New Tanzu portfolio reflects efforts by VMware to better meet the needs of enterprises that are warming to containers and Kubernetes when building new cloud-native applications Continue Reading
By- Aaron Tan, TechTarget
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News
25 Nov 2019
How ServiceNow is empowering Asia’s mobile workforce
ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers Continue Reading
By- Aaron Tan, TechTarget
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News
22 Nov 2019
Druva eyes data protection for IoT workloads
Cloud data protection software supplier Druva is looking at a comprehensive platform that will protect data generated by IoT workloads Continue Reading
By- Aaron Tan, TechTarget
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News
21 Nov 2019
How Nicigas is disrupting Japan’s gas market with IoT
Japanese energy retailer Nicigas is deploying 850,000 IoT devices to convert traditional gas meters into smart meters to unlock consumption data amid efforts to shake up the utilities industry Continue Reading
By- Aaron Tan, TechTarget
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News
20 Nov 2019
SK Telecom unveils 5G Virtual Social World
Korean telco aims to take advantage of its growing 5G infrastructure with hyper-immersive experience platform optimised for the mobile era Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
20 Nov 2019
Carbon Black to open Australia datacentre in 2020
Australia datacentre comes on the heels of VMware’s acquisition of Carbon Black and will serve organisations with data sovereignty requirements Continue Reading
By- Aaron Tan, TechTarget
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News
19 Nov 2019
Managed services fuelling APAC security market
Spending on managed security services will account for almost half of Asia-Pacific’s cyber security market by 2023, as global and local providers shore up their offerings in the region Continue Reading
By- Aaron Tan, TechTarget
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News
19 Nov 2019
APAC has one of highest variations in cloud performance
The network performance of public cloud services in the Asia-Pacific region has greater variability than elsewhere, new study finds Continue Reading
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News
17 Nov 2019
Australian bourse to overhaul technology infrastructure
The Australian Securities Exchange is embracing digital ledger technology, microservices and DevOps to modernise its core systems Continue Reading
By- Stuart Kennedy
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Blog Post
17 Nov 2019
The seven deadly sins of modern software development
By Stuart Kennedy Grappling with legacy systems to being fixated on project completion and budget rather than outcomes are some of the common challenges and pitfalls that software development teams ... Continue Reading
By- Aaron Tan, TechTarget
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News
15 Nov 2019
How Slack is going beyond messaging in enterprise play
Deeper integrations with business applications and data residency support are part of Slack’s broader strategy to penetrate deeper into the enterprise Continue Reading
By- Aaron Tan, TechTarget
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E-Zine
14 Nov 2019
CW APAC: Expert advice on container security
For all the promises of containers, changes in architecture and practices associated with the technology bring new challenges and opportunities. In this handbook, Computer Weekly looks at the security challenges associated with container technology. Continue Reading
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News
14 Nov 2019
ASEAN regulatory sandbox will promote cross-border data flows
The Regulatory Pilot Space will offer ASEAN businesses a safe test environment to provide digital services across the region while complying with data privacy rules Continue Reading
By- Aaron Tan, TechTarget
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News
13 Nov 2019
Singapore sets national AI strategy with focus on skills and ethics
Singapore is kicking off its national AI strategy with five key projects spanning logistics, healthcare, smart estates, education and border security Continue Reading
By- Aaron Tan, TechTarget
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News
11 Nov 2019
Australia’s productivity woes pinned on poor employee experience
Research by Ricoh suggests that the lukewarm view of employee experience among IT leaders is part of the reason for Australia’s declining productivity Continue Reading
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News
11 Nov 2019
How SAP is supporting ASEAN’s digital economy
A regional SAP executive outlines what it takes for Southeast Asia’s workforce to tap the opportunities offered by the region’s booming digital economy Continue Reading
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News
11 Nov 2019
A buyer’s guide to hybrid cloud management tools
As more Asia-Pacific enterprises gear up for the hybrid cloud, a slew of tools has emerged to help organisations manage the lifecycle of cloud applications in a heterogeneous IT environment Continue Reading
By- Aaron Tan, TechTarget
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News
08 Nov 2019
Singapore makes mark on AI with Apache Singa
The Apache Singa distributed deep learning platform has been conferred top-level project status and is already being used by hospitals to model the progression of diseases Continue Reading
By- Aaron Tan, TechTarget
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Video
07 Nov 2019
How DBS Bank is tapping data analytics to improve customer service
DBS Bank’s managing director & head of consumer banking and big data analytics technology talks up the bank’s data analytics initiatives and how it is fostering a data-driven culture Continue Reading
By- Aaron Tan, TechTarget
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Blog Post
07 Nov 2019
Microsoft, Alibaba team up on open application model
Microsoft and Alibaba have developed a way to improve collaboration between application developers, operators and infrastructure teams in a new project that could speed up deployment of ... Continue Reading
By- Aaron Tan, TechTarget
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News
06 Nov 2019
Machine learning will have bigger impact than cloud
Workday’s vice-chairman explains how machine learning can help employees become more effective, and hints at the company’s moves beyond finance and HR software Continue Reading
By- Aaron Tan, TechTarget
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News
05 Nov 2019
OpenStack to get standardisation boost in China
New standards are being developed by the OpenStack Foundation and a standards body to improve the interoperability of OpenStack distributions in China Continue Reading
By- Aaron Tan, TechTarget
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News
04 Nov 2019
Optus fires first salvo in Australia’s 5G roll-out
Australia’s second biggest telco, Optus, has flipped the switch for its 5G fixed wireless broadband service in key cities, with mobile services in the pipeline Continue Reading
By- Aaron Tan, TechTarget
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News
04 Nov 2019
Chinese companies fuelling OpenStack adoption in APAC
Led by Chinese tech giants such as Tencent and China Mobile, the Asia-Pacific region will account for a third of the global OpenStack market by 2023 Continue Reading
By- Aaron Tan, TechTarget
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News
01 Nov 2019
Big three make big switch on for 5G in China
The largest 5G roll out to date takes place as China gives official authorisation to deploy services as China Mobile, China Unicom and China Telecom switch on offers at the same time Continue Reading
By- Joe O’Halloran, Computer Weekly
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News
31 Oct 2019
Alibaba Cloud earns security credentials in automotive and healthcare sectors
Alibaba Cloud’s compliance with Tisax and GxP follows earlier efforts by major public cloud suppliers to win over enterprises with strict data protection and security rules Continue Reading
By- Aaron Tan, TechTarget
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News
30 Oct 2019
Singapore startup plugs AI skills gap with pre-trained microservices
Sentient.io is offering artificial intelligence microservices that developers can use to augment their applications with speech recognition and other AI capabilities Continue Reading
By- Aaron Tan, TechTarget
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News
29 Oct 2019
How Aussie Broadband is improving service levels with automation
Australian telco Aussie Broadband has improved customer service though automation, even with a lean team and a growing subscriber base Continue Reading
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News
29 Oct 2019
Why Singapore’s GovTech is building an IoT technology stack
Government Technology Agency has built an internet of things technology stack to level the playing field for smaller firms and drive innovation in public sector IoT projects Continue Reading
By- Aaron Tan, TechTarget
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Blog Post
25 Oct 2019
The evolution of push-to-talk communications
At any large-scale event, whether it’s an independence day parade or a Coldplay concert, chances are you’ll see security personnel using push-to-talk devices or walkie-talkies to coordinate with ... Continue Reading
By- Aaron Tan, TechTarget
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News
24 Oct 2019
How Singtel and Dell are approaching digital transformation
Singtel employees are learning to create their own robotic process automation-powered bots while Dell has speeded up application development from months to weeks Continue Reading
By- Aaron Tan, TechTarget
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News
23 Oct 2019
Kinetica opens Melbourne office, bullish on data analytics
Analytics startup is bullish about the Australian market as more organisations leverage GPU-based platforms to support real-time analytics Continue Reading