Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
20 Dec 2024
Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank
The retail bank is moving at pace to introduce generative AI into key customer-facing services as part of a wider digital transformation across the organisation Continue Reading
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News
20 Dec 2024
Top 10 data and ethics stories of 2024
Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading
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E-Zine
30 Jan 2018
CW ANZ: Keeping pace
More Australian organisations are turning to business intelligence (BI) and analytics to simplify reporting requirements, even as adoption of such tools varies across the Asia-Pacific region. In this month’s edition of CW ANZ, we take a look at areas where BI and analytics tools can have the most impact on business growth in Australia. Also, read more about why AI will become the killer application that will drive cloud computing forward, the evolution of microservices, as well as Australia’s budding supercomputing capabilities. Read the issue now. Continue Reading
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30 Jan 2018
RHB Bank rolls out chatbot for loan applications
The Malaysian lender hopes to improve the loan application experience and grow its personal loan business by 60% through a new chatbot Continue Reading
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30 Jan 2018
Singapore taps AI in industry transformation
City-state will develop a national corpus of audio and text files that will enable applications such as chatbots to understand local accents, among a raft of measures to boost artificial intelligence adoption Continue Reading
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30 Jan 2018
How Southeast Asia is keeping pace with AI
Forward-looking organisations in the region are embracing artificial intelligence, but uneven access to connectivity and a lack of skills and understanding of the technology are holding back wider adoption Continue Reading
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E-Zine
30 Jan 2018
CW ASEAN: AI puzzle coming together
Forward-looking organisations in ASEAN are embracing artificial intelligence (AI), but mixed access to connectivity and a lack of skills and understanding are holding back wider adoption. In this month’s CW ASEAN, we take a look at how ASEAN is embracing AI and what is being done to shore up AI capabilities and adoption across the region. Plus, read about RHB Bank’s use of chatbots to help consumers apply for personal loans and how a supplier of engineering services is counting on a cloud-based human resource management system to improve efficiency. Continue Reading
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News
30 Jan 2018
Davos: Cyber risks grow as countries turn towards protectionism
The cost of natural disasters is now at record levels, but the cost of cyber crime is far higher. The World Economic Forum hopes to persuade governments to work together on the problem, but with isolationist politics back in fashion, can it succeed? Continue Reading
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News
29 Jan 2018
Alibaba Cloud to tackle Malaysia’s traffic woes with AI
Chinese cloud service provider Alibaba will use its City Brain artificial intelligence platform to analyse data from camera feeds and traffic junctions in the capital city of Kuala Lumpur Continue Reading
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Opinion
29 Jan 2018
Security Think Tank: Humans and AI machines in harmony
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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News
29 Jan 2018
Government bulks up on AI personnel
The UK government is starting to put bodies behind its artificial intelligence commentary as two departments announce job roles Continue Reading
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News
26 Jan 2018
NVidia aims to tackle UK’s AI skills gap by educating year nine students
Computer chip developer is providing a teaching kit to educate students on artificial intelligence Continue Reading
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Blog Post
26 Jan 2018
Theresa May's welcome tech enthusiasm comes with a huge Brexit caveat
It’s nice that we have a prime minister that chooses to use one of her most high-profile speeches of the year to talk about technology. It’s equally good that her chancellor similarly discussed the ... Continue Reading
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News
25 Jan 2018
Theresa May wants UK to be world leader in ‘ethical AI’
In her World Economic Forum speech, the prime minister highlights the need to harness tech, flies the flag for “responsible AI development” and calls on tech companies to step up and fight paedophiles and terrorists using online platforms Continue Reading
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Feature
25 Jan 2018
Shell downstream CIO Craig Walker: Invest time in your team
Craig Walker, CIO for Shell’s global downstream business, says IT leaders need to invest time in their teams and take them and the business on any change journey Continue Reading
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News
25 Jan 2018
Robots are needed to manage the automation robots
The next decade will see robots transform from invisible forces obeying our commands to lifelike objects interacting with humans on a daily basis Continue Reading
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News
25 Jan 2018
Driverless buses hit the streets of Stockholm
Self-driving buses are being used in real traffic environments as part of a trial in Stockholm Continue Reading
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News
25 Jan 2018
Security spending not on most-effective controls, report reveals
While planned spending on IT security is up globally, so too are data breaches, with evidence mounting that hackers are hitting the bottom line, a global security survey reveals Continue Reading
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News
24 Jan 2018
AI is moving towards acceptance in cyber security, says Check Point
Artificial intelligence is well on its way to being a useful tool in the cyber security professional’s kit, but according to Check Point, there are still big challenges to overcome Continue Reading
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Blog Post
24 Jan 2018
These AI voice assistants want your office jobs
Amazon, originator of the smart speaker category in the home, is taking Alexa into the office too. However, as David McClelland explores in the first of a two-part feature, Amazon isn't the only ... Continue Reading
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News
23 Jan 2018
China’s Yitu eyes ASEAN market with facial recognition know-how
Facial recognition software specialist Yitu, which recently won a face identification accuracy contest in the US, has already nabbed regional clients such as Singapore’s Certis Cisco Continue Reading
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News
22 Jan 2018
IBM results reveal plans to shift traditional analytics to SaaS
IBM boosts cognitive and blockchain businesses, but admits there is work needed on its traditional analytics products and some will move to software as a service Continue Reading
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News
22 Jan 2018
UK urged to up spending on cyber defence
Cyber attacks that target military and civilian operations are one of the biggest threats facing the UK, according to a top military officer, but security experts say cyber defence spending must be carefully considered Continue Reading
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News
22 Jan 2018
NHS England wants to use algorithms to handle NHS 111 enquiries
NHS England looks at potential of processing patient enquiries using algorithms as it works on rolling out an online version of NHS 111 by December 2018 Continue Reading
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News
22 Jan 2018
Lancashire Police launches voice-driven Amazon Alexa app
Lancashire Constabulary’s new app gives users hourly news updates and sends pictures of wanted criminals straight to their Amazon Echo devices Continue Reading
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News
22 Jan 2018
2018 UK software budgets double for AI and blockchain
Artificial intelligence and blockchain initiatives are earmarked for a doubling of investment, finds the Computer Weekly/TechTarget IT Priorities survey for 2018 Continue Reading
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News
18 Jan 2018
451 Research shines light on how enterprise attitudes to digital transformation are evolving
Enterprises are capitalising on their infrastructure upgrades and are increasing their use of cloud to take advantage of emerging technologies and accelerate business change, says 451 Research Continue Reading
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News
18 Jan 2018
Demand for cloud services drives increase in IT outsourcing
Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017 Continue Reading
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News
17 Jan 2018
Australia’s Citic Pacific Mining uses IoT to track vehicles
Perth-based iron-ore mining giant has implemented an analytics and internet of things system from SAP to track its assets and shore up operational efficiency Continue Reading
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News
17 Jan 2018
Google vows to simplify creation of custom machine learning models for developers
Google’s ongoing push to lower the barriers to machine learning and artificial intelligence adoption for enterprises moves up a gear with custom model creation Continue Reading
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News
17 Jan 2018
Dream machines: how IT is changing the world of neuroscience
We talk to computer scientist and entrepreneur Jamil El Imad about the cutting-edge intersection of neuroscience and IT Continue Reading
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News
17 Jan 2018
Davos: Disintegration of the internet could create economic turmoil
Politicians and business leaders will discuss the risks posed by fake news, cyber attacks, and artificial intelligence to jobs, political stability and global security, at the World Economic Forum in Davos Continue Reading
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News
17 Jan 2018
UBS uses predictive analytics to manage its travel spend
Swiss bank is getting a better insight into its business travel costs through an automated software platform Continue Reading
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News
16 Jan 2018
Financial savings just the beginning for CIOs who understand code quality
Businesses need to understand the quality of the code in their applications if they are to avoid unnecessary costs and glitches Continue Reading
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News
16 Jan 2018
Abu Dhabi continues fintech agenda in 2018
Abu Dhabi is open to developing its fintech ecosystem, with the next 12 months expected to see more focus on the sector Continue Reading
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News
16 Jan 2018
Enterprise software spending set to grow thanks to AI and digital boost
Gartner forecasts businesses will buy more software, with spending shifting to AI and digital initiatives Continue Reading
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News
16 Jan 2018
Cisco collaborates with startup for AI health and safety trial
Cisco is to work with artificial intelligence startup Cortexica in an Innovate UK-funded project to improve physical safety in the workplace Continue Reading
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E-Zine
16 Jan 2018
How to fix the Meltdown and Spectre chip flaws
In this week’s Computer Weekly, as CIOs come to terms with the Meltdown and Spectre processor flaws that make every computer a security risk, we examine how to protect your IT estate. We find out how Alexa-style voice recognition smart speakers can help with CRM strategies and open up new sources of customer data. And we look at how the public sector is implementing DevOps and the benefits being delivered. Read the issue now. Continue Reading
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News
15 Jan 2018
IT Priorities 2018: Growing interest in hybrid IT in ASEAN
CIOs and IT professionals in Southeast Asia have earmarked hybrid infrastructure as a top priority in 2018, in spite of waning interest across the wider Asia-Pacific region Continue Reading
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News
15 Jan 2018
Advanced Asian countries well positioned for Industry 4.0
The industrialised economies of Asia are well-poised to benefit from advanced manufacturing and emerging technologies, but true industrial transformation remains nascent Continue Reading
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News
12 Jan 2018
Alan Turing Institute to add universities of Birmingham and Exeter to data science network
The Alan Turing Institute has announced the latest two universities to join its data science research network Continue Reading
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News
12 Jan 2018
Telecoms industry at major tipping point
Communications service providers should gear up for a software-driven operations model and embrace microservices and DevOps to thrive in the digital economy Continue Reading
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News
11 Jan 2018
Sample datasets key to successful AI at NHS
IT providers will need access to datasets from NHS Digital to create artificial intelligence algorithms, but they should be held accountable for the systems they develop, says report Continue Reading
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News
11 Jan 2018
CES 2018: Hyundai and Cisco bring SDN to the automobile
Hyundai will debut a new generation of hyperconnected software-defined car in 2019, incorporating a Cisco-designed network platform Continue Reading
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E-Zine
11 Jan 2018
CW Middle East: Technology transforms healthcare delivery in Gulf region
The Gulf’s healthcare sector has witnessed exponential growth in the past two decades, driven by a rapidly growing population and a rise in lifestyle-related diseases. Read how technology is helping the region’s healthcare sector cope with demand. Also in this issue, find out how an initiative at Avaya hopes to use blockchain networks to help make the citizens of Dubai happy, and how the Dubai Electricity and Water Authority’s smart transformation is progressing. Continue Reading
- 11 Jan 2018
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Blog Post
10 Jan 2018
Sophia 2020
Time now to check in with Downtime linchpin Sophia the robot, who’s been dazzling the world once again – this time at CES 2018. No, it’s not wig-cleaning day for Ray’s wife at Disney World’s “Hall ... Continue Reading
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News
10 Jan 2018
Voice assistance technology gets emotional
Many people who use Alexa get frustrated by her lack of understanding. But by 2022, voice technology will have evolved to understand emotion Continue Reading
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News
10 Jan 2018
Germany’s Lemoncat disrupts business catering through cloud computing
Startup is shaking up Germany’s business catering sector with a platform that harnesses Amazon and Salesforce clouds Continue Reading
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News
09 Jan 2018
Spanish authorities ready roads for autonomous vehicles
Spain’s Directorate General of Traffic has selected Mobileye technology to develop vision and data analysis for driver assistance and autonomous vehicles Continue Reading
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News
09 Jan 2018
CES 2018: Pizza Hut to test autonomous delivery vehicle
At CES 2018, underway in Las Vegas, Pizza Hut and Toyota announce a partnership to develop an autonomous pizza delivery service Continue Reading
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News
09 Jan 2018
CES 2018: Jaguar Land Rover picks Qualcomm to power in-car connectivity
British carmaker Jaguar Land Rover will incorporate Qualcomm’s Snapdragon 820Am automotive platform to power in-vehicle connectivity Continue Reading
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News
09 Jan 2018
China to open $2.1bn AI tech park in Beijing
An area in the western part of Chinese capital Beijing has been designated as the launchpad for China to hone its capabilities in artificial intelligence Continue Reading
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News
08 Jan 2018
IT Priorities 2018: ANZ ups ante on cloud services and software
Organisations in Australia and New Zealand are bullish on IT spending, particularly in cloud infrastructure services, cloud applications and all-flash storage arrays Continue Reading
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News
05 Jan 2018
London attracted record tech investment in 2017
London-based tech firms received record levels of venture capital funding last year Continue Reading
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Blog Post
04 Jan 2018
Could the babel fish be around the corner via Google
The babel fish is around the corner but look out for the arrival androids that are indistinguishable from humans Continue Reading
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News
04 Jan 2018
Nordic banks face digitisation decisions over PSD2
With the latest version of the EU payment services directive coming into force, traditional Nordic banks can’t afford to slow their digital transformations Continue Reading
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Opinion
03 Jan 2018
Why CryptoKitties shows the future of humanity in the robot age
Spending millions on blockchain-based cat collectibles might seem trivial, but it explains why economists aren’t worried about robots taking all our jobs Continue Reading
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Opinion
03 Jan 2018
Building on the UK tech sector’s momentum in 2018
The UK’s digital and tech industry made great progress in 2017, and the government aims to further its support in 2018, says digital minister Continue Reading
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Feature
02 Jan 2018
Smart speakers open new windows into customer behaviour for CRM
Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence? Continue Reading
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News
02 Jan 2018
Ransomware to hit cloud computing in 2018, predicts MIT
Ransomware targeting cloud services is one of the six biggest cyber threats likely to face organisations in 2018, according to the Massachusetts Institute of Technology Continue Reading
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News
29 Dec 2017
Top 10 artificial intelligence stories of 2017
Artificial intelligence is being used more and more across various industries, but there still issues around the technology. Here are Computer Weekly’s top 10 AI stories for 2017 Continue Reading
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News
25 Dec 2017
Top 10 Australia IT stories of 2017
Australia capped the year with a slew of game-changing technology initiatives, from bolstering its supercomputing infrastructure and productivity of police officers to outlining an ambitious space programme Continue Reading
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News
20 Dec 2017
Yoox Net-A-Porter Group appoints first chief data and analytics officer
Online fashion retailer Yoox Net-A-Porter Group has confirmed the appointment of its chief data and analytics officer, a new role for the firm Continue Reading
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News
20 Dec 2017
Fourth industrial revolution AI scepticism rife at Lords committee
In the final session of its enquiry into artificial intelligence and the UK economy, a House of Lords select committee played host to scepticism about the so-called fourth industrial revolution Continue Reading
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Opinion
20 Dec 2017
How to boost your personal brand as an IT professional
Seven steps to help you build a personal brand in the workplace, articulate the value you provide and build your professional reputation Continue Reading
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News
19 Dec 2017
Top 10 enterprise IT in the Nordics stories in 2017
The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer Continue Reading
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News
18 Dec 2017
How machine learning is applied in industrial IoT
GE Digital calls for the need to build industrial machine learning systems that are cognizant of the effects of a good and bad answer Continue Reading
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News
14 Dec 2017
Top cyber security predictions in APAC in 2018
Cyber criminals will ramp up efforts to mine cryptocurrencies, while mobile malware will rear its ugly head across the APAC region in 2018 Continue Reading
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E-Zine
14 Dec 2017
CW Europe: Eurosport pumps up digital technology for cycling fans
Read how Eurosport is using a novel combination of technology and information to develop immersive viewing experiences for sports fans across a range of platforms. Also find out how Russian state bank Vneshekonombank expects to become a vehicle for a blockchain revolution in the country’s public sector, and what the European Parliament's approval of a new electronic system to store biometric information might mean for UK citizens after Brexit. Continue Reading
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News
13 Dec 2017
HP is running its global print supplies production from Singapore
The personal computing and printer giant has opened a facility in Singapore to oversee over 50 print supplies manufacturing lines and test the use of robots, data analytics and 3D printing to improve production efficiency Continue Reading
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Feature
12 Dec 2017
How Southeast Asia is keeping pace with AI
Forward-looking organisations in the region are embracing artificial intelligence, but uneven access to connectivity and a lack of skills and understanding of the technology are holding back wider adoption Continue Reading
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News
11 Dec 2017
Innovation key to halt cyber attacks
In the light of the number of cyber breaches taking place, innovative security systems are required, according to the UK National Cyber Security Centre (NCSC) Continue Reading
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News
11 Dec 2017
Workers should embrace robots, not fear them, says Labour deputy
Labour deputy leader to say workers need not fear robots taking their jobs, but welcome the opportunities they will bring Continue Reading
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News
06 Dec 2017
UKtech50 interview: DWP chief digital and information officer Mayank Prakash
The UKtech50 most influential person in UK IT 2017, Department for Work and Pensions chief digital and information officer Mayank Prakash, talks about changing ways of working, the importance of culture and the role of new technologies Continue Reading
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News
06 Dec 2017
Mayor of London opens Bangalore office to strengthen links with Indian businesses
City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital Continue Reading
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Feature
05 Dec 2017
The death of the mainframe is greatly exaggerated, says CA
With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
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News
30 Nov 2017
AWS fleshes out cloud database proposition, while taking aim at Oracle
The second-day Re:Invent keynote saw AWS lift the veil on 22 new cloud products and services, and aim a few more jabs at Oracle's database proposition Continue Reading
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News
30 Nov 2017
Top IT predictions in APAC in 2018
A “mega cloud” that weaves together multiple private and public clouds, along with the use of AI to perform data-driven “thinking tasks”, could emerge next year Continue Reading
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News
28 Nov 2017
IoT and artificial intelligence dominate APAC tech landscape in 2017
Businesses across the APAC region have started to dip their toes into AI and the internet of things to improve operations and stay competitive Continue Reading
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E-Zine
28 Nov 2017
Chancellor earmarks £500m for UK technology growth
In this week’s Computer Weekly, after chancellor Philip Hammond offered £500m in his Autumn Budget to boost the tech sector, we ask if it’s enough to ease industry fears over Brexit. Experts debate the future of artificial intelligence and its effects on society. And we find out how emerging technologies could help the work of charity Save the Children. Read the issue now. Continue Reading
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News
28 Nov 2017
Fintech is increasing operational risk to banks
European Banking Association report reveals fear of greater operational risk because of increased take-up of fintech in financial services sector Continue Reading
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Blog Post
23 Nov 2017
The Richard & Judy tangent Downtime
Did anyone else catch Richard & Judy on 1 April 2003? In case you missed it, they pranked the nation with a segment on a device they claimed could convert sampled speech into other languages in ... Continue Reading
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E-Zine
23 Nov 2017
CW Nordics: IT companies focus on job satisfaction
The Nordics IT industry’s increasing focus on job satisfaction is paying off. Computer Weekly’s global salary survey shows Nordic IT professionals are happy with their pay and training opportunities and few are actively seeking a new job. Also in this issue, read how there is still gender inequality in the IT sector despite Nordic countries being hailed as pioneers of digital and equal worker rights. And Anna Eriksson, CIO of the Swedish National Land Survey, talks about the organisation’s approach to digital transformation. Continue Reading
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News
22 Nov 2017
DataRobot to boost AI in Singapore with new APAC headquarters
Boston-based supplier of artificial intelligence tools DataRobot is investing around $11m in a regional office and research outfit in Singapore Continue Reading
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News
21 Nov 2017
CIO interview: Juan Perez, CIO, UPS
UPS CIO Juan Perez talks about the importance of having a “business-intimate” IT department and using technology to develop a “personal touch” Continue Reading
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News
21 Nov 2017
Reason girls don’t choose Stem 'rooted in society', says Fujitsu executive
Michael Keegan, chairman and head of product business for Fujitsu in EMEIA, claims the issues preventing girls from choosing careers in Stem are embedded in society Continue Reading
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News
20 Nov 2017
Budget 2017 to promise huge UK technology boost
Wednesday’s Budget will include funding for artificial intelligence, driverless cars, 5G, digital skills and more computer science teachers Continue Reading
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News
14 Nov 2017
Government will deliver at least 89 digital services by 2020, says Caroline Nokes
New minister for digital government talks about plans for more digital services, the importance of digital in Brexit, and the roll-out of Gov.uk Verify Continue Reading
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E-Zine
09 Nov 2017
CW Benelux: Young wayward hackers could help fill Dutch IT skills gap
In this issue, read how an initiative in Rotterdam is helping young people get into the IT sector by targeting those overlooked by traditional methods. Also find out how Amsterdam’s Schiphol airport is utilising open source software to create and use a multi-cloud platform with an open API, and how the Netherlands’ Rabobank has moved from tape libraries and robotic arms to a platform-based storage and retrieval system. Continue Reading
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News
08 Nov 2017
People ready to consider AI, but businesses must tackle ethics
Study from Sage finds technology early adopters and consumers are ready to try artificial intelligence, but there are concerns over ethics Continue Reading
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E-Zine
07 Nov 2017
The ethics of software development
In this week’s Computer Weekly, with big names such as Uber and Volkswagen being called out for using software to cheat the system, we look at professionalism and ethics in software development. We assess the digital progress of the UK’s manufacturing sector and the challenges it faces in keeping up with global rivals. And we examine the latest trends in mobile device management. Read the issue now. Continue Reading
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News
06 Nov 2017
Bank of Scotland testing out artificial intelligence on customer iPhone app
Bank of Scotland pilots artificial intelligence within its iPhone banking app. Continue Reading
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News
03 Nov 2017
How soon will we be driving fully autonomous cars?
Nvidia sets out vision for driverless cars as its new Pegasus processor promises to support “level 5” autonomy Continue Reading
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E-Zine
31 Oct 2017
IT rules the waves in the Volvo Ocean Race
In this week’s Computer Weekly, we go behind the scenes at the Volvo Ocean Race to see the technology connecting fans and organisers to the seven yachts on a 45,000-mile round-the-world voyage. A newly discovered security vulnerability puts every Wi-Fi network at risk of attack – we examine the problem and the solutions. And we find out how the Mercedes F1 team used big data analytics to win this year’s F1 constructors’ championship. Read the issue now. Continue Reading
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News
31 Oct 2017
Shell makes $200m saving with virtual learning environment
Royal Dutch Shell has saved hundreds of millions by replacing field trips with interactive training that allows employees to interact with geological formations from their computer screen Continue Reading
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News
31 Oct 2017
Cyber security professionals urged to embrace AI and automation
IBM security intelligence head says professionals should embrace artificial intelligence and automation to ensure they do not become obsolete Continue Reading
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News
27 Oct 2017
Nordea lays off 6,000, citing digital transformation as the driver
Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people Continue Reading
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News
24 Oct 2017
Almost 70% of customers willing to use fingerprint biometrics to shop
Consumers are becoming more comfortable using biometrics to pay when shopping, with fingerprint payments proving the most popular biometric identification method Continue Reading
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E-Zine
24 Oct 2017
Where will artificial intelligence take us?
In this week’s Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology – we listen in to the House of Lords investigation. Our latest buyer’s guide examines the benefits and challenges of cloud-native applications. And we look at the best practice in defending email systems from cyber attacks. Read the issue now. Continue Reading
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News
23 Oct 2017
Royal London Hospital uses virtual reality to operate on patient
Remotely located surgeons use Microsoft Hololens headsets to “virtually appear” in operating theatre to help with cancer surgery Continue Reading
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News
19 Oct 2017
SAP Q3 2017 results show steady growth in cloud revenue to €937m
SAP’s third quarter 2017 results show steady growth in cloud revenue, S/4 Hana adoption, and some uptake for its “digital transformation” spearhead SAP Leonardo Continue Reading
