Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
20 Dec 2024
Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank
The retail bank is moving at pace to introduce generative AI into key customer-facing services as part of a wider digital transformation across the organisation Continue Reading
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News
20 Dec 2024
Top 10 data and ethics stories of 2024
Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading
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News
20 Mar 2018
Brexit is an opportunity to transform, says HMRC digital transformation director
HMRC’s digital transformation director Brigid McBride on Brexit opportunities, using AI and robotics to improve services, and growing the API ecosystem Continue Reading
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Blog Post
20 Mar 2018
When tech firms get too big - will Facebook & Google follow the cycle of IBM & Microsoft?
The technology industry is still relatively young, and certainly has a lot more growth to come. But it’s old enough now for us to see the repeating trends that make regulatory and legal ... Continue Reading
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News
20 Mar 2018
Researchers use AI, big data and machine learning to find best place in the world to live
West Perth in Australia and Hebden Bridge in the UK are among the top locations ranked by machine learning tool in SAS project Continue Reading
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E-Zine
20 Mar 2018
Where neuroscience meets technology
In this week’s Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with the Universal Credit IT project. And we look at how emerging artificial intelligence techniques can help improve cyber security. Read the issue now. Continue Reading
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News
19 Mar 2018
Gatwick Airport turns to driverless tech to keep staff moving
Gatwick Airport plans to trial driverless technology to move staff around the airfield, in the hope of creating an Uber-like service to cut costs and emissions Continue Reading
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News
19 Mar 2018
First Direct enables customers to pay by Siri
Customers of online bank First Direct can now use voice commands to transfer money through Apple’s digital assistant Continue Reading
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News
19 Mar 2018
How airlines are gearing up for the digital shift
Asian carriers are counting on personalised services, blockchain-enabled loyalty programmes, automation and predictive maintenance to lower costs and improve passenger experience Continue Reading
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News
16 Mar 2018
Employers face hiring crisis as AI replaces mid-skilled jobs
Artificial intelligence could replace two-thirds of existing jobs within 20 years, and employers will face growing difficulties recruiting skilled staff Continue Reading
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Video
16 Mar 2018
CW500 video: Sarah Burnett, Everest Group discusses AI
In this CW500 video, Satah Burnett, research vice-president at Everest Group, answers questions on the opportunities AI offers IT leaders Continue Reading
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News
16 Mar 2018
IBM sets up no-fee Data Science Elite team to speed up AI adoption
IBM uses Think conference in Las Vegas to launch a no-fee data science consultancy and a platform for artificial intelligence app development Continue Reading
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Video
16 Mar 2018
CW500 video: Claire Calmejane, Lloyds Group on AI in business
In this CW500 video, Claire Calmejane, risk transformation director at Lloyds Banking Group answers questions on the opportunities AI offers IT leaders Continue Reading
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News
16 Mar 2018
UK demand for AI professionals has almost tripled in three years
As the technology landscape changes, so do the skills organisations need, and research by jobsite Indeed has revealed a big rise in demand for people with artificial intelligence skills Continue Reading
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Blog Post
15 Mar 2018
The universe is full of idiots
In a country that, according to Michael Gove, has “had enough of experts”, you might have expected the death of Stephen Hawking to trigger a bunting rush not seen on these shores since the street ... Continue Reading
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News
15 Mar 2018
Coders feel responsible for impact of artificial intelligence on society
The technologists building artificial intelligence algorithms should take responsibility for the technology’s impact on society, a survey finds Continue Reading
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News
15 Mar 2018
With auditability, deep learning could revolutionise insurance industry
The likes of Google may be pushing deep learning in artificial intelligence, but it may not be the best approach for regulated industries Continue Reading
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News
15 Mar 2018
Online data can be used to create better housing for all, says Resi’s Depledge
Alex Depledge, CEO of Resi, will speak at Datafest on how online data can open up architecture to more people – but she warns against over-hyping data science Continue Reading
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News
14 Mar 2018
Microsoft's Chinese-English translation system achieves human parity
A China-US research team at software powerhouse Microsoft has developed an AI-powered system that can translate Chinese news articles into English as well as humans do. Continue Reading
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Blog Post
14 Mar 2018
Fourth Industrial Revolution rhetoric: mere cant?
Philip Hammond’s Spring statement, as UK chancellor, reached, predictably, for the rhetoric of the so-called fourth industrial revolution. Not for the first time. Whenever he gets the chance to say ... Continue Reading
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News
14 Mar 2018
Amazon Rekognition goes live in AWS Sydney region
The cloud-based AI service from Amazon Web Services has already drawn a diverse set of Australian businesses, paving the way for greater adoption of AI in Australia Continue Reading
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News
13 Mar 2018
Government ‘unlawfully delegated’ bulk data powers to GCHQ, court hears
Privacy International urges Britain’s most secret court, the Investigatory Powers Tribunal, to rule that the government illegally collected surveillance data from internet and phone companies until at least September 2017 Continue Reading
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News
13 Mar 2018
Retailers need to prepare properly before AI adoption, say experts
Artificial intelligence can help many areas of the retail landscape, but retailers should make sure they prepare before taking on AI adoption, says an expert panel Continue Reading
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Feature
13 Mar 2018
Assessing the disparate initiatives tackling the UK’s technology skills gap
As the UK’s skills gap widens, initiatives aim to ensure the population has the skills needed for roles now and in the future, but are these disparate efforts helping or hindering the cause? Continue Reading
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News
13 Mar 2018
Accountants look to artificial intelligence as clients get more demanding
Accountancy firms are planning to invest in artificial intelligence and automation technologies to free up staff from repetitive administrative tasks Continue Reading
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News
13 Mar 2018
Industrial robots set to cut out human workforce
Greater operational efficiency and a reduction in errors are among the benefits of industrial robots – but the biggest savings are in staffing Continue Reading
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News
13 Mar 2018
Government pumps £300m into tech and innovation for ageing society
Business secretary Greg Clark announces plans to use £300m from the Industrial Strategy Challenge Fund for new technology and research, such as artificial intelligence and genome sequencing Continue Reading
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News
13 Mar 2018
Russian augmented reality startups break into enterprise space
Augmented, virtual and mixed reality technologies edge closer to enterprise adoption in Russia as a strong local developer network grows Continue Reading
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E-Zine
13 Mar 2018
Unlocking digital change in criminal justice
In this week’s Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice to hear about tackling the challenges of digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector in our latest buyer’s guide. Read the issue now. Continue Reading
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News
12 Mar 2018
Digital for rural areas worth up to £26bn to UK economy
A study commissioned by Amazon has posited that greater use of digital tools and services could be worth between £12bn and £26bn per annum to the UK economy Continue Reading
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Blog Post
12 Mar 2018
Catwalk models be afraid there is a 98% chance a robot will take your jobs
It is not surprising that telemarketing jobs will be taken by robots but the fact that modelling jobs are 98% likely to be done by robots in 2035 is. Continue Reading
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News
09 Mar 2018
Security researchers demonstrate ransomware attack on robots
Researchers have carried out a ransomware attack on robots to show that such attacks are possible and should be guarded against Continue Reading
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E-Zine
08 Mar 2018
CW Europe: Germany’s Lemoncat takes catering to the cloud
Business catering startup Lemoncat has taken advantage of the affordable cost of living in Berlin and is shaking up the catering sector by harnessing the Amazon and Salesforce clouds. Also in this issue, read how Moscow’s government is taking advantage of high penetration of broadband and mobile internet to expand innovative services under the Russian capital’s smart city programme, and how organisations in the Netherlands still have much to do to comply with the General Data Protection Regulation. Continue Reading
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News
08 Mar 2018
Tech experts want government to help workers prepare for AI disruption
The tech brains working with artificial intelligence think governments have an important role to play in preparing workers for change Continue Reading
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News
08 Mar 2018
Kiwi airport testing avatar service to ease staff workload
Auckland Airport is testing an AI-powered avatar at the arrivals area to answer biosecurity questions from travellers Continue Reading
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News
07 Mar 2018
Wi-Fi provider uses big data analytics to drive customer experience
The self-styled “Uber of Wi-Fi”, iPass is using Databricks’ Unified Analytics Platform and machine learning to monitor its worldwide network and help its customers get the best experience Continue Reading
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News
07 Mar 2018
Infosys hires thousands more US staff as part of recruitment pledge
Indian company opens new tech centre in the US to help fulfil its promise to hire more American workers while adapting to changing IT services trends Continue Reading
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Feature
05 Mar 2018
Customer analytics applications add artificial intelligence to reduce market ‘friction’
Customer analytics applications developers are seeking to add layers of intelligence to improve sellers’ interactions with buyers Continue Reading
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News
01 Mar 2018
Case study: How the Moonlite Project will use green energy to power bitcoin-mining datacentres
As the energy consumption habits of the cryptocurrency mining community continue to attract attention, we speak to the The Moonlite Project about how it is embracing renewable energy to clean up the industry’s image Continue Reading
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News
28 Feb 2018
Alibaba teams up with Singapore university on AI
Chinese tech giant has set up a joint research facility at Singapore’s Nanyang Technological University to develop artificial intelligence-based technologies in retail, transportation and healthcare Continue Reading
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News
28 Feb 2018
AI must develop for the greater good and cut government admin
A group of experts explored the issues of UK policy and funding in artificial intelligence at a recent seminar in London. We report on the discussion Continue Reading
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News
28 Feb 2018
ASEAN firms upbeat on Industry 4.0
Southeast Asian countries are generally optimistic about the use of emerging technologies, such as advanced analytics in manufacturing industries, but the positive sentiment has not led to action Continue Reading
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News
27 Feb 2018
Finnish government’s bridge to Asia drives IT deals
The Finnish government has increased links with Asian countries with its innovative tech sector a selling point Continue Reading
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E-Zine
27 Feb 2018
How IT is taking UPS to new heights
In this week's Computer Weekly, we talk to UPS CIO Juan Perez to find out how making his IT department “business intimate” is driving innovation at the parcel shipping giant. We look at how cloud management platforms can help ease the adoption of multiple public cloud services. And we examine how UK local councils are struggling to deal with cyber attacks and data breaches. Read the issue now. Continue Reading
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News
27 Feb 2018
MWC 2018: Data, not connectivity, now core to IoT, says Cisco Jasper
At Mobile World Congress in Barcelona, Cisco Jasper has been exploring the growing criticality of data management to the internet of things, and unveiled new NB-IoT customers in Asia Continue Reading
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Feature
26 Feb 2018
Machines delve deep into customer minds
Deep learning can help customer insight teams advance rapidly in their mission to understand their customers Continue Reading
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Feature
26 Feb 2018
What are the retail jobs that don’t exist yet?
As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector? Continue Reading
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News
26 Feb 2018
MWC 2018: Samsung Galaxy S9 launch kicks off annual mobile festival
Samsung has raised the curtain on Mobile World Congress 2018 in Barcelona with the launch of a new flagship Galaxy S9 smartphone device Continue Reading
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E-Zine
22 Feb 2018
CW Nordics: Nordics CIOs’ priorities in 2018
A select group of CIOs and analysts in Denmark, Finland, Norway and Sweden give their views on the top IT priorities in 2018. As in 2017, digital transformation will continue to be a buzzword. Also read how Sweden is tightening up its cyber security defences as part of a wider national security strategy, and how Nordic banks cannot afford to slow their digital transformations as PSD2 comes into force. Continue Reading
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News
21 Feb 2018
UK organisations failing to take action against fraud
UK organisations are facing increasingly complex and costly incidents of fraud partly due to increasing cyber fraud, yet few are making use of the anti-fraud technologies available, a survey has revealed Continue Reading
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News
21 Feb 2018
Lloyds Bank announces three-year digital transformation
Lloyds Bank has announced plans to transform how it serves customers through substantial digital investment Continue Reading
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News
21 Feb 2018
Security leaders investing in automation and AI, study shows
Automation and artificial Intelligence are being used to defend against cyber threats, says report, but experts warn that these tools and technologies can be exploited by attackers Continue Reading
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News
21 Feb 2018
AI a threat to cyber security, warns report
Artificial intelligence is being incorporated into a range of cyber security products, but the technology may also introduce new threats, a report warns Continue Reading
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News
21 Feb 2018
UAE makes artificial intelligence leap
The UAE is investing in becoming a global pioneer in the use of artificial intelligence technology in various sectors of its economy Continue Reading
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News
21 Feb 2018
Digital economy to make up 60% of APAC’s GDP by 2021
The surge in GDP contribution will come as more organisations shift from digital transformation initiatives aimed at shoring up productivity towards digital product development Continue Reading
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News
20 Feb 2018
4G IoT network may ease aviation sector fears over drone safety
Vodafone is testing mobile and internet of things network technology to protect commercial aircraft from badly flown drones Continue Reading
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News
20 Feb 2018
CIO interview: Matthew Wallbridge, head of ICT, Croydon Council
Croydon’s ICT boss talks about why being “good” isn’t good enough and building a new ICT delivery model Continue Reading
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E-Zine
20 Feb 2018
Enterprise opportunities for smart speakers
In this week's Computer Weekly as voice-activated smart speakers grow in popularity, we examine how IT teams can use the technology in enterprise applications. Our latest buyer's guide looks at the latest developments in customer relationship management (CRM). And UK tech sector leaders tell Parliament why they are so worried about the industry's prospects after Brexit. Read the issue now. Continue Reading
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News
19 Feb 2018
Take-up of chatbots will accelerate over next two years
Chatbots and artificial intelligence are becoming an increasingly important part of customer services Continue Reading
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Feature
16 Feb 2018
Data Lab CEO Gillian Docherty on how data can boost Scottish economy
Gillian Docherty, CEO of The Data Lab, outlines the organisation’s mission to turn analytics and artificial intelligence to benefit Scotland’s economy Continue Reading
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Blog Post
15 Feb 2018
Machine Learning, what is it and why should I care?
This is a guest blogpost by Luiz Aguiar, data scientist at GoCompare. We produce a massive amount of data every day. Not only that, our attitudes towards the data we produce are also changing. ... Continue Reading
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Feature
14 Feb 2018
How AI will underpin cyber security in the next few years
Cyber security risks are growing in complexity and volume, but artificial intelligence techniques can help businesses track and fight them in real time Continue Reading
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News
14 Feb 2018
Technology spend growing at expense of trader salaries
Investment firms are spending a larger proportion of their budgets on software as data and artificial intelligence technology is seen to provide a competitive advantage Continue Reading
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News
14 Feb 2018
Grocer Lidl rolls out natural language chatbot to improve customer experience
The German supermarket has unveiled a natural language chatbot to offer customers information about wines Continue Reading
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News
13 Feb 2018
Quarter of retailers say tech investment makes it harder to connect with consumers
Lack of return on investment in technology has left one in four retailers disappointed and unable to connect with their customers Continue Reading
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E-Zine
13 Feb 2018
On the path to diversity in tech
In this week's Computer Weekly, after the UK celebrated 100 years of women's suffrage, we look at what more needs to be done to encourage greater diversity in IT to help tackle the on-going skills shortage, and we hear from female industry leaders. We examine how mobile app developers can improve security. And we look at the role of containers in storage architecture. Read the issue now. Continue Reading
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News
12 Feb 2018
Everywoman forum 2018: The dangers of non-diverse artificial intelligence
Experts at the 2018 Everywoman forum spoke about the pros of role models and cons of an artificially intelligent future designed solely by men Continue Reading
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News
12 Feb 2018
Oracle pushes automation beyond database to cloud services
At Cloud World New York, Oracle announced the extension of its machine learning efforts to services in its cloud platform Continue Reading
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News
12 Feb 2018
Moscow puts municipal vehicles online to save fuel
The city of Moscow has deployed a unified IoT platform to monitor and control all of its municipal vehicles Continue Reading
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News
12 Feb 2018
APAC fintech market set to bloom
Government support, the rise of digital payments and a new breed of financial services will put the region’s financial technology market in overdrive over the next few years Continue Reading
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News
12 Feb 2018
French technology startups are forging ahead – but how?
France has sprung to the forefront of the international tech startup scene. How has this happened, and what's next for French tech firms? Continue Reading
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Feature
09 Feb 2018
Are you human? How to defeat the bots in e-commerce
Theatres and other entertainment venues are in a constant war with ticket fraudsters commanding botnet armies, as are other purveyors of high-value, limited-edition goods Continue Reading
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E-Zine
08 Feb 2018
CW Benelux: Dutch IT expert on a mission to expose vulnerabilities
Dutch ethical hacker Victor Gevers took full-time leave from his IT job last year and used the time to hunt for vulnerabilities. Read about his mission to find vulnerabilities, report them responsibly and then, hopefully, get them fixed by the vulnerable parties involved. Also in this issue, read how Proximus, Belgium’s largest telecommunications operator, is leaning on Cloudify to support its adoption of network functions virtualisation, and how journalists showed that the email addresses of Dutch politicians are easy to spoof. Continue Reading
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Opinion
07 Feb 2018
Security Think Tank: How to evolve SecOps capacity
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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News
07 Feb 2018
Dubai transport authority maps city to support autonomous cars
Dubai’s RTA has enlisted Here Technologies to build a high-definition map of the city to support its goals around self-driving cars Continue Reading
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News
07 Feb 2018
HPE opens APAC innovation lab to tap IoT market
Facility in Singapore will rope in partners across the internet of things ecosystem to test new applications powered by HPE’s edge computing capabilities Continue Reading
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News
06 Feb 2018
AstraZeneca inks deals with Alibaba and Tencent in AI push
Pharmaceutical bigwig AstraZeneca hopes to deliver smart healthcare services and combat online sales of counterfeit drugs through tie-ups with Chinese tech giants Continue Reading
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Opinion
06 Feb 2018
Does artificial intelligence have a language problem?
As AI 'learns' from human input, the language we use becomes an increasingly important consideration Continue Reading
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News
06 Feb 2018
UK risks unemployment rise unless people are reskilled for AI
The tech industry is optimistic that people will get jobs, but only if they have the right skills – and it looks like the UK is a long way from being artificial intelligence-savvy Continue Reading
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News
06 Feb 2018
Thousands of IT jobs being created in India by European and US companies
Global businesses focus on India as they seek the best ecosystems for digital transformation Continue Reading
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Opinion
06 Feb 2018
Security Think Tank: Take care of security basics before automating
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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E-Zine
05 Feb 2018
How a digital workplace can drive innovation
In this week’s Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now. Continue Reading
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Opinion
05 Feb 2018
Security Think Tank: How automation can reduce the load on the security operations team
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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News
05 Feb 2018
UK economy least likely to grow through AI
The UK's poor productivity record is unlikely to grow hugely from artificial intelligence helpers that augment human work Continue Reading
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News
04 Feb 2018
APAC business leaders divided on impact of AI
Around half of business leaders in the APAC region do not think they will have greater job satisfaction by offloading work to machines, or see a need for machines to decipher between good and bad commands Continue Reading
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Opinion
02 Feb 2018
Security Think Tank: Approaches to strengthening security operations
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Blog Post
02 Feb 2018
How to do AI if you are not Google
This is a guest blogpost by Matt Jones, lead analytics strategist at Tessella, in which he argues companies with physical products and infrastructure cannot simply cut and paste the tech giant’s AI ... Continue Reading
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News
02 Feb 2018
Google Q4 results show businesses are buying into its public cloud
The Google Cloud Platform is earning the search engine giant $1bn per quarter. Expect more cloud investment this year Continue Reading
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Blog Post
02 Feb 2018
Deep learning is not a dramatic breakthrough
Despite recent advancements in deep learning, which has its roots in neuroscience, it not a dramatic breakthrough in artificial intelligence as it is sometimes portrayed. That was the key point ... Continue Reading
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News
01 Feb 2018
IT Priorities 2018: Where senior IT managers plan to spend their budget
It is the year when IT departments migrate to Windows 10, upgrade to Windows Server 2016, architect microservices and deploy cloud management Continue Reading
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News
01 Feb 2018
€7.1m EU Data Pitch accelerator recruits 18 startups
Startups from the UK, France, Italy, Germany, Estonia, Denmark, France, Spain, Portugal, Lithuania and the Netherlands join an EU-funded accelerator programme involving the Open Data Institute Continue Reading
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Opinion
01 Feb 2018
Security Think Tank: Automating basic security tasks
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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News
01 Feb 2018
Microsoft results show a distributed computing future
While it has paid a massive US tax bill, the company's results show Microsoft is making progress on its intelligent cloud hybrid strategy Continue Reading
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News
01 Feb 2018
Australia needs to invest more in R&D to move forward
Innovation and Science Australia has made 30 recommendations for the government to consider if the nation is not to become a global backwater Continue Reading
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News
31 Jan 2018
Digital Catapult begins accelerator programme to help AI startups overcome major hurdles
A business accelerator programme from Digital Catapult aims to help artificial intelligence-focused startups by giving them access to expertise and computational resources Continue Reading
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Opinion
31 Jan 2018
Security Think Tank: Don’t automatically automate security
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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News
31 Jan 2018
Swedish banks embrace rapidly evolving chatbots
Artificial intelligence is playing an increasingly important business role for Sweden’s banks – and chatbots are the starting point for many Continue Reading
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News
31 Jan 2018
Dutch port readies itself for autonomous ships
The Port of Rotterdam is using IoT and AI technology from IBM to improve efficiency and become the model for ports of the future Continue Reading
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Opinion
30 Jan 2018
Security Think Tank: Establish best practice before automating security processes
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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News
30 Jan 2018
SAP 2017 results: Cloud revenue nears €3.8bn, 7,900 S/4 Hana customers
SAP has declared full year 2017 revenue of €23.5bn, of which nearly €2.8bn was cloud, alongside acquisition of Callidus, a cloud-based “lead to money” service Continue Reading
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News
30 Jan 2018
For Cisco, intent-based networking heralds future tech demands
At Cisco Live Europe in Barcelona, Cisco has recommitted to its vision for intent-based networking, announcing new features as it builds a network it believes will be the enterprise platform of choice in years to come Continue Reading
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30 Jan 2018
AI set to be cloud computing’s killer app
Major cloud suppliers are already offering artificial intelligence capabilities that are expected to account for a greater share of the cloud computing market in years to come Continue Reading