Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
20 Dec 2024
Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank
The retail bank is moving at pace to introduce generative AI into key customer-facing services as part of a wider digital transformation across the organisation Continue Reading
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News
20 Dec 2024
Top 10 data and ethics stories of 2024
Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading
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E-Zine
16 May 2018
CW ANZ: Australian firms connect people in new ways
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. But IT and user experiences can differ greatly. What has been the journey of ANZ enterprises when delivering a seamless UC experience for employees? In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful. Download the issue now. Continue Reading
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News
16 May 2018
Morgan Stanley uses Amazon Alexa to inform customers
US investment bank Morgan Stanley is giving customers important information about the market via Amazon's voice assistant Continue Reading
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News
16 May 2018
Nordic banks plan major digital transformation of operations
Banks in the Nordic region are set to accelerate their spending on technology as digital services take-up accelerates Continue Reading
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15 May 2018
China’s Yitu eyes ASEAN market with facial recognition know-how
Facial recognition software specialist Yitu, which recently won a face identification accuracy contest in the US, has already nabbed regional clients such as Singapore’s Certis Cisco. Continue Reading
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15 May 2018
Kiwi airport testing avatar service to ease staff workload
Auckland Airport is testing an AI-powered avatar at the arrivals area to answer biosecurity questions from travellers. Continue Reading
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News
15 May 2018
Oracle claims positive traction for autonomous database in ASEAN
Oracle’s newly minted autonomous database could leave database administrators unemployed, but that has not stopped a Thai payment services provider from jumping onto the bandwagon Continue Reading
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News
11 May 2018
Virgin Trains on using AI and virtual reality to boost customer experience
Speaking at the Knowledge 18 ServiceNow conference in Las Vegas, Virgin Trains outlined the potential role immersive and data-driven technologies can play in improving customer experience Continue Reading
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News
11 May 2018
GDS looks at potential for using voice technology on Gov.uk website
The government has begun using machine learning to build a taxonomy hierarchy on Gov.uk and is looking at the possibility of deploying voice interactions Continue Reading
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Opinion
11 May 2018
Building a tech future between the UK and India
A new tech partnership between the UK and India will benefit the digital economy in both countries, says secretary of state for digital, culture, media and sport Matt Hancock Continue Reading
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News
11 May 2018
NHS Business Services Authority trials AWS chatbot tech to field customer calls in contact centre
Darren Curry, chief digital officer of the NHS Business Services Authority, shares details of how trialling the use of cloud-based chatbots in its contact centres has boosted staff morale and efficiency Continue Reading
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News
10 May 2018
Government must support SMEs, says Oliver Dowden
The minister for implementation, Oliver Dowden, provides further details on the GovTech competition and talks about GDS’s role as an “innovation incubator”, losing data policy to DCMS and the importance of SMEs Continue Reading
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E-Zine
10 May 2018
CW Benelux: Rotterdam charts course to become world’s smartest port
The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading
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News
09 May 2018
Singapore organisations not paying heed to data veracity
Most Singapore respondents in a global Accenture survey said they have not invested in capabilities to verify data used in decision-making Continue Reading
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News
08 May 2018
Oracle’s autonomous database could leave DBAs unemployed
The long-term future of database administrators could be at risk if every enterprise adopts the Oracle 18c autonomous database Continue Reading
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E-Zine
08 May 2018
Crypto gold rush days are numbered
In this week’s Computer Weekly, we find out how cryptocurrency miners are using colocation providers to help scale up their operations, drive profits and boost resiliency – for however long the boom may last. We also look at the changes SAP has made to its licensing model to clarify the issue of indirect access and consider what the cloud domination of Amazon, Google and Microsoft means for smaller cloud suppliers. Read the issue now. Continue Reading
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News
08 May 2018
Build 2018: Microsoft addresses the role of Windows in mobile-first era
Windows 10 Phone may be dead, but now Microsoft wants to make Windows 10 the best partner operating system for smartphones Continue Reading
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Blog Post
08 May 2018
AI in UC: Where it shows potential and where it’s just for show
This is a guest post co-authored by Zach Katsof, director of intelligent communications at Arkadin; Holger Reisinger, SVP of large enterprise solutions at Jabra; and Alan Shen, VP of consulting ... Continue Reading
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News
08 May 2018
Nadella opens Build 2018 with cross-platform push
Microsoft’s developer conference has kicked off with a renewed focus on making Microsoft products and services work well with other offerings Continue Reading
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Blog Post
03 May 2018
A twisted fire sale
Guangzhou-based drone company EHang has broken the world drone display record for the most drones used at an airborne show, but the decidedly indifferent Chinese media preferred to point out the ... Continue Reading
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Blog Post
02 May 2018
AI skills matter more than technology
A new study by Seagate has revealed that APAC organisations are warming up to artificial intelligence (AI), but a significant number have not invested in the data and technical solutions required ... Continue Reading
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News
02 May 2018
GDPR is key to driving other transformational strategies in business
With GDPR compliance in place, there are several technologies organisations can use to transform their data analytics Continue Reading
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Feature
02 May 2018
CW500: The advent of AI
For better or worse, artificial intelligence is one of the most talked-about technologies today, and it is here to stay. The latest CW500 Club investigated what AI actually is and the opportunities it can offer Continue Reading
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Feature
02 May 2018
Chatbots demonstrate unexpected range of uses, from mental health to education
Chatbots, software that uses normal language to communicate with people through text or voice, are proving their value in a surprising variety of ways – from accountancy support to mental health Continue Reading
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News
02 May 2018
IFS 18 Atlanta: CEO Roos asserts customer focus with upgraded ERP suite
IFS uses 2018 world conference in Atlanta to launch upgrade of its enterprise resource planning suite, shepherded by new CEO Darren Roos Continue Reading
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01 May 2018
How artificial intelligence can aid and replace higher order human creativity
Much is made of AI augmenting human intelligence with simple automation, but might higher order human creativity go the same way? Continue Reading
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E-Zine
01 May 2018
Making music with AI
In this week’s Computer Weekly, we look at how artificial intelligence is being used in the creative industries such as music and books, and ask whether AI can ever replace human creativity. TSB’s IT meltdown is symptomatic of the tech challenges facing UK banks – we examine the issues. And our latest buyer’s guide analyses the trends in big data. Read the issue now. Continue Reading
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News
01 May 2018
Digital is a long-term objective, CEOs warned
Don't believe anyone who promises to transform a business digitally in three years, says Gartner Fellow Mark Raskino Continue Reading
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News
30 Apr 2018
Starship’s autonomous delivery robots get commercial roll-out
Having successfully trialled its autonomous delivery robots in the UK and US, Estonian startup Starship Technologies is embarking on a full commercial roll-out Continue Reading
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News
30 Apr 2018
Australia government earmarks A$70m to refresh supercomputers
The investment will fund replacements for two supercomputers at the Pawsey Supercomputing Centre in an effort to bolster Australia’s research capabilities Continue Reading
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Feature
27 Apr 2018
Enterprise accessibility: How Cray is using HPC to open up AI use cases from the datacentre
Enterprises interest in HPC is reportedly being fuelled by the rising demand for artificial intelligence-based applications and services, and Cray is one of a number of providers looking to cash in Continue Reading
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News
27 Apr 2018
Jeremy Hunt launches review into training NHS staff to use new tech
Jeremy Hunt announces a review that will look at how to train NHS staff to use new technologies such as artificial intelligence, genomics, digital medicine and robotics Continue Reading
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Blog Post
27 Apr 2018
How machine learning is used to detect fraud
One of machine learning’s most well-known use cases is fraud detection, an area that has drawn the attention of a growing number of technology suppliers looking to develop the best algorithms and ... Continue Reading
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News
26 Apr 2018
Expert interview: Dave Moschella, author of Seeing Digital
Dave Moschella speaks to Computer Weekly about his new book, Seeing Digital, which looks at how the “d” in digital stands for disruption Continue Reading
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Opinion
26 Apr 2018
Can Huawei untangle the AI mess?
Huawei is building a digital platform with “device-cloud synergy” to support artificial intelligence applications, but enterprises should be wary of being locked into a single AI stack Continue Reading
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News
26 Apr 2018
Almost all London law firms are using or plan to use artificial intelligence
Law firms are harnessing artificial intelligence to reduce the manual creation and checking of legal documents Continue Reading
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News
26 Apr 2018
Argos announces 150 new tech roles in the UK
Argos is recruiting an extra 150 IT professionals as part of its strategy to offer a better digital services to customers Continue Reading
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News
26 Apr 2018
European Commission unveils €1.5bn AI funding
Given the UK's new artificial intelligence sector deal, the European Commission is unveiling its own initiative to make Europe a world leader in AI Continue Reading
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News
26 Apr 2018
SuiteWorld 2018: Businesses more likely to learn from failures than successes, says NetSuite EVP
Failure is the best way for firms to learn and succeed when it comes to business transformation, NetSuite’s executive vice-president Jim McGeever tells the audience at SuiteWorld 2018 Continue Reading
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News
25 Apr 2018
Government promises £300m extra funding as part of £1bn AI sector deal
To become the number one destination for artificial intelligence, the UK needs more specialist skills, and a new injection of funding is aimed at boosting the country’s AI skills pool Continue Reading
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News
25 Apr 2018
Gartner predicts AI will add $1.2tn to companies’ earnings in 2018
Gartner has forecast that artificial intelligence will create $1.2 trillion in economic value in 2018, up 70% on 2017 Continue Reading
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News
24 Apr 2018
SuperNova growth programme offers European tech scale-ups chance to pitch for investment
Scale-Up.eu says initiative will enable scale-up companies to grow their business without relying on overseas investment Continue Reading
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News
24 Apr 2018
SAP Q1 2018: Cloud revenue breaks €1bn, 400 more S/4 customers
SAP’s overall first-quarter revenue was flat, but cloud revenue and profitability were up, while its S/4 Hana customer base stands at 8,300 Continue Reading
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News
23 Apr 2018
AI is renewing interest in high-performance computing
Growing adoption of artificial intelligence is spurring interest in high-performance computing beyond research institutions Continue Reading
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Blog Post
20 Apr 2018
Is AI ethics enough of a niche for the UK’s economic strategy?
The House of Lords report on AI and UK economy and society came out this week, with the guardedly bullish title: “AI in the UK: ready, willing and able?” The question mark is moot. I think a strong ... Continue Reading
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News
20 Apr 2018
Alibaba to set up digital hub in Thailand
Chinese e-commerce and technology giant Alibaba is expanding its Southeast Asian footprint with a new digital hub east of Bangkok that is expected to boost Thailand’s digital credentials Continue Reading
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Blog Post
19 Apr 2018
Huawei’s industry vision offers glimpse into its priorities
At Huawei’s annual analyst summit in Shenzhen this week, the Chinese technology giant unveiled its predictions about what the future holds from a technology perspective in its Global Industry ... Continue Reading
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E-Zine
19 Apr 2018
CW ANZ: OpenStack gains a foothold in Australia
In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Also read how Australia’s Citic Pacific Mining is digging into IoT technology to track vehicles, and how Telstra is investing in two submarine cables to bolster Asia-US connectivity. Continue Reading
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E-Zine
19 Apr 2018
CW ASEAN: SD-WAN helps find best route to cloud
This year, more enterprises will adopt a “cloud-first” SD-WAN architecture to support their increasingly cloud-based application mix. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are gearing up for this eventuality. Also, read how a new HPE facility in Singapore will help build collaborative partnerships across the internet of things, and how communications service providers should embrace microservices and DevOps to thrive in the digital economy. Continue Reading
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News
18 Apr 2018
Business will make money from their data, says IDC
Data scientists may soon find that their skills will be more directly linked to generating a revenue stream within their organisations Continue Reading
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News
18 Apr 2018
DataWorks 18: Hortonworks styles itself 3.0 with a ‘DataPlane’ service
Hortonworks has used its DataWorks Summit in Berlin to announce a data governance “studio” plug in to its DataPlane service Continue Reading
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News
18 Apr 2018
Huawei debuts its first intent-based networking proposition
At its Shenzhen Analyst Summit, Huawei unveiled its intent-based networking concept, promising to address enterprise customer pain points around network management Continue Reading
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News
18 Apr 2018
IBM admits poor storage results but promises to do better
IBM’s first-quarter 2018 results shows failings in its storage business, while cognitive computing via Watson remains its main growth engine Continue Reading
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News
17 Apr 2018
Russian energy giant makes digital tech adoption a priority
Russian oil and gas giant Gazprom Neft is exploring the use of the latest digital technologies across its entire business Continue Reading
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News
17 Apr 2018
Targeted cyber attacks doubled in past year, study shows
The number of targeted attacks has doubled in the past year compared with the previous 12 months, despite improvements in detecting and blocking them, a cyber resilience study shows Continue Reading
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News
17 Apr 2018
Artificial intelligence will help Metro Bank customers manage their money
Service will use AI and predictive analytics to provide personalised prompts to help customers control their spending Continue Reading
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News
17 Apr 2018
Why AI skills, broadband and machine liability must be addressed
The House of Lords select committee on artificial intelligence has urged the government to adapt policies to bolster AI and protect the public Continue Reading
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News
17 Apr 2018
Huawei wants to unlock ASEAN’s digital potential
The Chinese technology supplier is working with communications service providers such as Converge in the Philippines to bolster their networks to support new digital services Continue Reading
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News
16 Apr 2018
Dutch railway operator to experiment with self-driving trains
Dutch railways are on a journey towards fully automated trains, with early tests under way Continue Reading
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News
15 Apr 2018
Ethics key to AI development, says Lords committee
House of Lords Select Committee calls for government to draw up an ethical code of conduct, which organisations developing AI can sign up to Continue Reading
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News
13 Apr 2018
AI fears abating among UK consumers, suggests OpenText survey
UK citizens seem to be curbing their fears of artificial intelligence technology, according to survey research by OpenText Continue Reading
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Feature
12 Apr 2018
Siemens success sets the scene for growth in process mining
German industrial conglomerate Siemens has turned to process mining to reveal inefficiencies in the way it pays suppliers, organises logistics and runs order-to-cash processes Continue Reading
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News
12 Apr 2018
Machine learning is the new normal: AWS
Cloud supplier AWS wants to put machine learning capabilities into the hands of more people in the nascent market for cloud-based AI services Continue Reading
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News
12 Apr 2018
SFO expands use of AI after successful trial in Rolls-Royce investigation
Serious Fraud Office builds on trials of artificial intelligence in criminal investigations by rolling out a new data management platform Continue Reading
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E-Zine
12 Apr 2018
CW Middle East: UAE makes artificial intelligence leap
The United Arab Emirates wants to be at the heart of the artificial intelligence (AI) revolution and is already testing its mettle as a global tech advocate and innovator. Also in this issue, read how Abu Dhabi is open to developing its fintech ecosystem, with the next 12 months expected to see more focus on the sector, and how Dubai’s transport authority has enlisted Here Technologies to build a high-definition map of the city to support its goals around self-driving cars. Continue Reading
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News
12 Apr 2018
PepsiCo hires robots to interview job candidates
The food and drinks multinational is using artificial intelligence software, known as Robot Vera, to phone and interview candidates as it seeks to fill vacancies for factory, sales workers and drivers in Russia Continue Reading
- 11 Apr 2018
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News
11 Apr 2018
NSA calls for cyber security community collaboration
A US National Security Agency (NSA) representative has called for cyber security community collaboration at the National Cyber Security Centre’s conference in Manchester Continue Reading
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Blog Post
11 Apr 2018
This is the last Downtime written by humans: the robots have won
It’s the week of the 2018 London Book Fair at Olympia, and the worrying news has reached Downtime that our jobs are indeed under threat from the rise of the robots, with the publication of the ... Continue Reading
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News
11 Apr 2018
Finnish government backs national AI development strategy
Government is harnessing Finland’s tech base to help make the country a leading location for the artificial intelligence industry Continue Reading
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News
11 Apr 2018
Australia needs to plug innovation gap
Being at the crossroads of technological change, Australia should decide if it wants to be a producer of cutting-edge applications or be contented with just being a user of technology Continue Reading
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E-Zine
10 Apr 2018
Technology is a lifesaver for NHS Blood and Transplant
In this week’s Computer Weekly, we talk to the CDO of the NHS’s blood and transplant agency about how digital transformation is proving to be a real lifesaver. Our latest buyer’s guide examines the state of public cloud. And we find out how Ireland is expecting a Brexit dividend to boost its tech sector when the UK leaves the EU. Read the issue now. Continue Reading
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Blog Post
10 Apr 2018
AI will cut huge chunks out of banking compliance workforce and London high streets might die
What will happen to London's high streets when robots replace the people that buy all the flat whites? Continue Reading
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News
10 Apr 2018
What Amazon’s ideal robot looks like
Robots should be available at the fingertips and work in tandem with humans and other machines to improve task efficiency, says the chief technologist of Amazon Robotics Continue Reading
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News
09 Apr 2018
Healthcare services will be built around IoT by 2030, according to report
The next five to 10 years will see massive disruptions in the healthcare space, with artificial intelligence playing an increasing role in diagnosis and treatment by 2030, a report predicts Continue Reading
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News
09 Apr 2018
HSBC adopts fintech to fight money laundering
HSBC is using technology from a fintech startup to help it monitor transactions for potential money laundering Continue Reading
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News
09 Apr 2018
Autonomous drones will fly into danger zones for emergency services
Automated drones will use sophisticated visual systems and machine learning techniques to carry out search and rescue missions where humans fear to tread Continue Reading
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News
09 Apr 2018
Microsoft teams up with Japan’s JRCS on mixed reality
Software giant Microsoft has partnered with a Japanese supplier of maritime systems to test the use of HoloLens headsets for training and maintenance work Continue Reading
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News
06 Apr 2018
Why Lufthansa went back to the drawing board with its HR IT project
Aviation group says it is confident of landing a company-wide IT project following a sometimes turbulent journey Continue Reading
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Feature
05 Apr 2018
Silicon Valley startups pitch in to the remaking of corporate IT
Enterprise IT is being remade by DevOps, cloud, containerisation and the incursion of AI. We look at one group of Silicon Valley-based suppliers attacking different vectors of new model IT Continue Reading
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News
05 Apr 2018
The Hackett Group predicts rise of robotic process automation
RPA promises to make certain back-office business processes vastly more efficient by taking over manual tasks Continue Reading
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News
05 Apr 2018
Microsoft plans to invest $5bn to boost IoT business
Its vision involves sensor data from IoT devices being processed across a distributed computing infrastructure from the edge to Azure Continue Reading
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News
04 Apr 2018
AWS expands edge computing service to Singapore
Amazon’s Snowball Edge strengthens its support for hybrid use cases in a fast-growing market for the internet of things and hybrid IT Continue Reading
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News
03 Apr 2018
IT set to gain the most from AI and automation
IT administrators anticipate that artificial intelligence and automation will only affect mundane tasks, freeing up 19% of their workload Continue Reading
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News
03 Apr 2018
Automation and gamification key to cyber security
The use of automation and gamification are key to winning the fight against cyber criminals in the face of the skills’ shortage, a study investigating challenges facing IT security teams reveals Continue Reading
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News
28 Mar 2018
£5m Ada Lovelace Institute launched to look into data ethics
Nuffield Foundation announces institute to examine ethical and social issues arising from the use of data, algorithms and artificial intelligence Continue Reading
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News
28 Mar 2018
Arm and Nvidia collaborate on internet of things intelligence
A collaboration between Arm and Nvidia looks to provide deep learning and artificial intelligence on internet-connected devices Continue Reading
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News
28 Mar 2018
The Cambridge Analytica case: What’s a data scientist to do?
The Cambridge Analytica controversy has highlighted data ethics issues especially dear to early career stage data scientists Continue Reading
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News
27 Mar 2018
Arsenal uses Innovation Lab accelerator to improve worldwide fan experience
Arsenal’s Innovation Lab programme has enabled collaboration with “world-class” startups to offer the best experience for fans in the future, says the club’s IT director Continue Reading
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E-Zine
27 Mar 2018
The desktop is changing
In this week's Computer Weekly, corporate PCs haven't changed much in 20 years – as use of Chrome OS grows, we ask if IT leaders are ready for a new approach. Theresa May said Brexit means the UK leaving the EU digital single market – does this mean a return to roaming charges? And we look at the latest developments in Linux. Read the issue now. Continue Reading
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News
27 Mar 2018
IT staff will need to retrain when automation deskills their jobs
Intelligent agents and automation will be needed to support digitisation efforts in business, but to succeed, IT will need to apply these techniques internally Continue Reading
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News
27 Mar 2018
HPE calls for bottom-up approach to AI
A bottom-up approach towards data modelling is needed to address the shortcomings of physical and theoretical models in artificial intelligence Continue Reading
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News
26 Mar 2018
ShopDirect set to use AI to detect fraud on phone calls
The online retailer has signed a contract to use voice authentication technology from Pindrop to tackle fraud and improve customer experience Continue Reading
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News
26 Mar 2018
Swedish study talks up benefits of artificial intelligence
A major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses Continue Reading
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News
22 Mar 2018
Mayor of London kick-starts drive to make city top for AI
London mayor Sadiq Khan commissions a study to look at improving the capital’s readiness for artificial intelligence Continue Reading
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News
22 Mar 2018
What would coders do in ethical grey areas?
Software developers are writing code that affects the lives of millions of people and how businesses are run, but what do coders think about some of the ethical questions they face? Continue Reading
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News
22 Mar 2018
Uber autonomous vehicle death raises questions for UK law review
Uber suspended testing of autonomous vehicles in North America after one of its cars struck and killed a pedestrian this week, and the tragic accident raises big questions in the light of the UK’s ongoing legal review of self-driving cars Continue Reading
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News
21 Mar 2018
HPE pushes prescriptive AI for industrial applications
Predicting when a machine will fail is one thing, but HPE hopes its artificial intelligence service will help businesses augment their maintenance programmes Continue Reading
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Feature
21 Mar 2018
How artificial intelligence can aid and replace higher order human creativity
Much is made of AI augmenting human intelligence with simple automation, but might higher order human creativity go the same way? Continue Reading
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News
20 Mar 2018
IBM delivers Watson-powered voice assistant for consumer brands
Alexa and Google Assistant have taken residence in people's homes. IBM aims to give companies a way to deliver their own branded AI voice assistants Continue Reading
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News
20 Mar 2018
Oracle Q3 2017-18 results see cloud revenue grow to $1.6bn
Oracle’s third-quarter results for fiscal year 2018 show an increase of almost 7% of overall revenue to $9.8bn, of which 18% was cloud Continue Reading
