Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
21 Nov 2024
Grab taps GPT-4o to improve mapping service
Regional ride-hailing giant and super app Grab is leveraging OpenAI’s GPT-4o model to build hyperlocal, dynamic maps, cutting costs and boosting accuracy Continue Reading
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
04 Oct 2018
Digital Catapult launches Ethics Framework for AI and machine learning
Innovation centre hopes to foster responsible and ethical development of artificial intelligence and machine learning systems Continue Reading
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News
03 Oct 2018
Blind faith in AI risks flawed decisions
AI is the new snake oil. Mathematician and TV presenter, Hanna Fry believes humans should be cautious when using algorithms in critical decision making Continue Reading
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Feature
03 Oct 2018
Trust and openness vital to get benefits from supply chain automation
Supply chain automation is benefiting from new technological developments, such as blockchain, 5G and machine learning – as companies such as Maersk, Opel and Nestlé are proving Continue Reading
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News
03 Oct 2018
AI full of possibilities with the right tools and understanding
Artificial intelligence has the potential to assist in the analysis of data in a range of topics, but businesses need to understand its limitations and have the right tools to get the most benefit, says a Swiss entrepreneur Continue Reading
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News
02 Oct 2018
Filling the blockchain chasm
Blockchain as a term is becoming common language, but there is a long way to go before it will mean anything to the performance of most organisations Continue Reading
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News
02 Oct 2018
Industry backs Norway’s AI powerhouse project
Industry and academia in Norway are working together to boost the country’s artificial intelligence capabilities Continue Reading
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News
02 Oct 2018
Government explores blockchain to make buying and selling property easier and cheaper
HM Land Registry moves into the next phase of a project that will use the latest technologies to speed up property transactions Continue Reading
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News
01 Oct 2018
UK will unilaterally tax web giants, says Hammond
Chancellor threatens to go it alone on tax reform for digital services businesses if an international agreement cannot be reached Continue Reading
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News
01 Oct 2018
Two autonomous vehicle projects funded in government contest
The National Infrastructure Commission’s Roads for the Future contest has awarded a £50,000 prize fund to two projects exploring how to make the UK’s roads ready for connected and autonomous vehicles Continue Reading
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News
28 Sep 2018
Data analytics cuts queues and flight delays at Rome’s Fiumicino Airport
Aeroporti di Roma’s CIO, Emiliano Sorrenti, describes how the city’s main airport is using data analytics technology to reduce delays and queue times, securing it an industry award for customer service Continue Reading
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Feature
28 Sep 2018
Shell CTO Yuri Sebregts talks about using AI to amplify the human impact of its workforce
Digital transformation is a multi-decade process for Shell, with artificial intelligence presenting the oil and gas giant with new opportunities to ramp up the productivity of its workforce, its CTO explains Continue Reading
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News
27 Sep 2018
Network growth brings management challenges
As enterprise networks grow, so do the challenges of managing them effectively, says a report compiled by Oracle’s communications unit Continue Reading
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News
27 Sep 2018
Open for business: Microsoft on using cross-industry collaboration to drive AI use in the enterprise
Microsoft's multi-year effort to drive adoption of artificial intelligence technologies has entered a new phase, with the firm banking on openness and cross-industry collaboration to boost enterprise take-up Continue Reading
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News
27 Sep 2018
Best supply chain firms are masters of data and automation
Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner Continue Reading
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News
26 Sep 2018
Dreamforce 18: Benioff calls for ‘inclusive capitalism’
At Dreamforce 2018 in San Francisco, Salesforce founder and co-CEO Marc Benioff argued for what he called “inclusive capitalism” and urged the technology industry to set the highest possible ethical standards Continue Reading
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Feature
26 Sep 2018
Intelligent automation and the WAN: Is SD-WAN moving mainstream?
Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm? Continue Reading
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News
26 Sep 2018
Nipping DevOps challenges in the bud
A clear focus on helping enterprises overcome hurdles in their DevOps journey has been central to Puppet’s growing footprint in Asia Continue Reading
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News
25 Sep 2018
Dreamforce 18: Salesforce vaunts Apple partnership and 'Customer 360'
As Dreamforce 2018 gets underway in San Francisco, Salesforce trumpets a partnership with Apple, a customer 360 service, and an upgrade to its MuleSoft “Anypoint” platform Continue Reading
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News
25 Sep 2018
Microsoft CEO Satya Nadella highlights importance of sharing the wealth of digital transformation
During the opening keynote of the Microsoft Ignite conference in Orlando, Florida, the company CEO Satya Nadella talked up the importance of ensuring the spoils of digital transformation are spread far and wide in society Continue Reading
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E-Zine
25 Sep 2018
Mapping the future at Ordnance Survey
In this week’s Computer Weekly, we find out how the UK mapping agency, Ordnance Survey, is innovating to put geospatial data at the heart of smart cities. We look at how to manage subscription and licensing costs when moving to the cloud. And we examine how proposals to change the UK visa system could help to tackle IT skills shortages. Read the issue now. Continue Reading
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News
24 Sep 2018
Microsoft commits $40m to five-year push to explore 'AI for human good' use cases
Microsoft wants to encourage non-government organisations and humanitarian groups to help it explore potential use cases for artificial intelligence during times of natural disasters Continue Reading
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News
24 Sep 2018
Alibaba Cloud and Intel team up on IoT
The Joint Edge Computing Platform lets enterprises train AI models at the edge of a network to support real-time decision-making Continue Reading
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News
21 Sep 2018
Businesses that take humans with them on robotics journeys gain the most
Businesses that put human development at the centre of their automation strategies will profit the most Continue Reading
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News
21 Sep 2018
Shell mines Microsoft Azure for AI to digitally transform upstream and downstream operations
Multi-national oil and gas company Shell is embarking on an artificial intelligence-led digital transformation of its business with the help of Microsoft Azure and C3 IoT Continue Reading
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Feature
20 Sep 2018
Doorstep challenge: How retailers are innovating on delivery and fulfilment
Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
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News
20 Sep 2018
Alibaba debuts its first service robot
Chinese tech firm is eyeing a slice of the global robotics market, starting with a service robot that delivers items to hotel guests Continue Reading
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News
20 Sep 2018
AI laggards will lose out as rivals make efficiency gains
McKinsey expects artificial intelligence to benefit the economy overall, and early adopters may be able to double their cashflow Continue Reading
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Feature
20 Sep 2018
How is Google taking on Microsoft Office in retail?
Carrefour represents a big-name contract win for Google’s G Suite, but will Microsoft Office still be dominant across retail? Continue Reading
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Blog Post
20 Sep 2018
Fighting dengue fever with AI
Singapore’s National Environmental Agency (NEA) is roping in Alphabet life sciences research outfit Verily’s technology to separate male mosquitoes from female ones in an ongoing project to tackle ... Continue Reading
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19 Sep 2018
Indonesia leads ASEAN region in AI adoption
The sprawling archipelago of more than 260 million people is becoming a hotbed for adoption of artificial intelligence, led by digital native companies such as Go-Jek and Kaskus. Continue Reading
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E-Zine
19 Sep 2018
CW ANZ: Get to grips with DevOps
The burgeoning DevOps culture in Australia has attracted new market players and led major companies to embrace the movement to get development and operations teams working in unison. But organisations need to be wary of a range of traps while they try to instil a DevOps mindset. In this issue of CW ANZ, we take a look at how Australian organisations are embracing DevOps and the pitfalls they need to avoid. Read the issue now. Continue Reading
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E-Zine
19 Sep 2018
CW ASEAN: Time to clear DevOps hurdles
ASEAN organizations are generally aware of the benefits of DevOps, but lesser known are the pathways to success. What would an organization that has successfully implemented DevOps look like? In this issue of CW ASEAN, we look at how ASEAN organizations are bridging the gap between development and operations teams, and the DevOps challenges they are facing. Read the issue now. Continue Reading
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19 Sep 2018
Australia’s chief scientist calls for AI regulations
The proposal would require companies to apply for a trustmark so they know from the outset how their AI is expected to behave. Continue Reading
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News
19 Sep 2018
Alibaba Cloud making deeper push into smart cities
At its annual conference in Hangzhou, Chinese cloud supplier Alibaba demonstrated the transformative impact of its technologies on society and called for more manufacturers to adopt smart manufacturing processes Continue Reading
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News
19 Sep 2018
More than half of global workforce will need new skills by 2022
Machines will be performing more than half of work tasks by 2025, says World Economic Forum Continue Reading
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News
18 Sep 2018
Sky mixes Adobe machine intelligence and intuition
With data collected from the Sky Q box, the broadcaster can figure out who’s watching what and why customers’ viewing habits change Continue Reading
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News
18 Sep 2018
AI is crucial element of security strategy in the IoT era
Machine learning and network visibility for users and internet of things devices are essential to battle threats inside the enterprise, according to a new report Continue Reading
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E-Zine
18 Sep 2018
The importance of smartphone sustainability
In this week’s Computer Weekly, we examine the considerable environmental footprint of the mobile phone industry and ask what can be done to further the circular economy. We find out how disaster recovery as a service (DRaaS) is being used and when it’s an option for businesses. And we look at some of the UK’s emerging fintech success stories. Read the issue now. Continue Reading
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News
17 Sep 2018
Lib Dems want ‘Geneva Convention’ for use of tech in modern warfare
Deputy leader of the Liberal Democrats, Jo Swinson, wants an international treaty on use of technology in modern warfare, and warns of the dangers of new technology leaving people behind Continue Reading
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News
17 Sep 2018
Singapore workers worst hit by impact of AI in ASEAN
About a fifth of Singapore’s workforce will be displaced by technology adoption by 2028, the worst hit among workers in Southeast Asia Continue Reading
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News
14 Sep 2018
Leeds Beckett University asks Alexa for help cutting Clearing admin
Dougal Scaife, head of digital experience and engagement at Leeds Beckett University, opens up about how combining chatbots with Amazon Alexa is helping update the Clearing process for the 21st century Continue Reading
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News
14 Sep 2018
Adobe’s Vittal: AI ‘bigger than the web’, and in use at Swisscom
Adobe and one of its customers used the DMEXCO digital marketing conference and exhibition in Cologne to talk about artificial intelligence efforts and spell out what each sees as their value Continue Reading
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Blog Post
13 Sep 2018
Provocation, provocation
You don’t need to be told by two self-satisfied dudebros that poking AI with a stick might come back to bite us one day, but Joe Rogan’s recent podcast with Elon Musk has certainly reminded us to ... Continue Reading
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Blog Post
13 Sep 2018
The UK can and must be a world leader in ethical regulation of the digital revolution
The digital revolution is challenging the regulatory environment across every westernised, developed economy. Governments in the EU, UK, France, Germany and the US are each trying to take a lead in ... Continue Reading
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News
12 Sep 2018
AIOps killed the IT support star
There is no room for IT support stars, who can fix anything. As complexity increases, automation and machine learning are the only options Continue Reading
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News
10 Sep 2018
Irish tax office testing out artificial intelligence for customer services
The Irish tax office and IT supplier Accenture tries out artificial intelligence for its customer service Continue Reading
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News
10 Sep 2018
Government positive to Science and Technology Committee’s report on algorithms
The government has issued its overwhelmingly positive response to the Science and Technology Committee’s report on the use of algorithms in decision making, published earlier this year Continue Reading
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News
10 Sep 2018
Pladis aims to get closer to consumers with S/4 Hana
Pladis, a UK-based Turkish-owned multinational biscuit and chocolate maker, has turned to cloud-delivered SAP software to move from a product-focused to a customer-centric way of doing business Continue Reading
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Feature
10 Sep 2018
The use cases, challenges and benefits behind retail AI
Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading
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News
07 Sep 2018
Why AI should assist humans, not replace them
At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them Continue Reading
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News
07 Sep 2018
Senior civil servants address TechUK smarter state theme
Senior government officials spoke at a TechUK “smarter state” event, revealing ambitious AI policy alongside a “back to basics” drive to get data right Continue Reading
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News
07 Sep 2018
RBS announces branch closures as part of cancelled project to create challenger bank
The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector Continue Reading
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News
05 Sep 2018
Tibco plugs streaming data gap in Spotfire
New streaming data analytics capability in Tibco Spotfire X is expected to be well-received by enterprises in competitive markets across Asia-Pacific Continue Reading
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News
05 Sep 2018
Health minister launches code of conduct for health tech data
The code of conduct – focused around data-driven tech such as AI – aims to deepen trust between researchers, innovators, patients and clinicians, according to health minister James O’Shaughnessy Continue Reading
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News
05 Sep 2018
How Ocado has disrupted its own model
At the Disruption Summit in London, Ocado’s head of technology explained how the firm built a technology-based model for efficient grocery delivery and how it has been disrupting that ever since Continue Reading
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News
04 Sep 2018
Tibco to tackle blockchain challenges
Integration and analytics software supplier Tibco has formed a new lab to tackle the challenges of implementing blockchain and other emerging technologies Continue Reading
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News
04 Sep 2018
Element AI teams up with AI Singapore
The Canadian upstart is co-developing AI applications for local industries as part of its efforts to build new research capabilities via local talent pools Continue Reading
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News
30 Aug 2018
Voice set to project into workplace, predicts Gartner report
AI-powered voice recognition is set to become part of the office environment within two years, according to Gartner Continue Reading
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News
30 Aug 2018
Singapore broadens access to AI skills
A national artificial intelligence initiative in Singapore is being extended to the general population to dispel fears that machines will take over people’s jobs Continue Reading
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News
29 Aug 2018
IBM brings AI-powered highlights tool to US Open tennis players
IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances Continue Reading
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Blog Post
29 Aug 2018
You don’t know you’re porn
What’s all this about deepfakes? We can’t move lately for the sinister imagery that accompanies this ubiquitous news item designed to make baby boomers put down their Oat So Simple. While the likes ... Continue Reading
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News
29 Aug 2018
Heineken and Oracle create chatbot helper for polo events
Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019 Continue Reading
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News
29 Aug 2018
HPE pins hopes on intelligent edge as hybrid strategy flattens
HPE sees hybrid as the future of enterprise IT, but revenue has been affected by currency fluctuations and its intelligent edge business is growing quickly Continue Reading
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Blog Post
29 Aug 2018
An inside look at Alibaba’s deep learning processor
From Huawei’s Kirin 970 system-on-chip (SoC) that packs in a neural processing unit to Google’s new Edge TPU that performs machine learning tasks on IoT devices, the use of dedicated chips to speed ... Continue Reading
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News
28 Aug 2018
Amnesty International backs campaign to ban killer robots
Human rights organisation calls for legally binding international agreement to ban the development and use of autonomous weapons that operate without humans Continue Reading
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News
28 Aug 2018
Taking stock of Dell EMC’s growth in Asia
Tech supplier Dell EMC is riding on growing demand for servers and hyper-converged infrastructure, and investing in more technical resources to support enterprises in digital transformation efforts Continue Reading
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E-Zine
23 Aug 2018
CW Nordics: Sweden eyes geo-fencing to protect against terror attacks
Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading
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News
22 Aug 2018
Language barrier won’t hold back chatbots in the Netherlands
The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example Continue Reading
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News
22 Aug 2018
CEOs held back by boards wanting quick digital turnarounds
Digital transformations tend to have a long return on investment, but most CEOs are failing to convince their boards that these things take time Continue Reading
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News
22 Aug 2018
Barclays appointment will step up use of AI in investment bank
Ex-Goldman Sachs expert will focus on improving Barclays’ trading services and making internal systems more efficient Continue Reading
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News
22 Aug 2018
JP Morgan fintech strategy widens retail trading
Bank’s digital You Invest service opens up trading opportunities to millions of customers Continue Reading
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News
22 Aug 2018
Candy Crush maker King in Hadoop cluster move to Google Cloud
Online gaming firm is moving its massive big data analytics store off-premise and into the Google Cloud Platform Continue Reading
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News
21 Aug 2018
Riverbed plots to take the network from IT blocker to IT enabler
The move towards automation and next-gen networking will help the network deliver more value to the enterprise than ever before, argues Riverbed’s new CEO, Paul Mountford Continue Reading
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News
21 Aug 2018
Government departments are exploring new tech, according to GDS report
A GDS-commissioned report has found artificial intelligence and blockchain are the most popular among emerging technologies in government, but projects are often done in silos and departments risk “reinventing the wheel” Continue Reading
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News
21 Aug 2018
CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group
Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants Continue Reading
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Blog Post
21 Aug 2018
Why all the fuss about AI?
Why is there so much publicity for 40 year old AI techniques, albeit with more processing power, bigger data files and more reliable communications lines? Continue Reading
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Opinion
20 Aug 2018
AI: Black boxes and the boardroom
Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky Continue Reading
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News
20 Aug 2018
Job losses caused by artificial intelligence will dwarf those of Victorian revolution
The disruption to the jobs market caused by artificial intelligence will be far greater than that caused by industrialisation in Victorian times Continue Reading
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News
20 Aug 2018
Gartner recommends CIOs get skilled up on deep learning
There may be some wacky predictions in Gartner's emerging trends hype cycle, but AI and even quantum computing need to be taken seriously right now Continue Reading
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News
20 Aug 2018
Why networking is the last frontier of IT automation
Most organisations still manage networks manually, despite the cost and time needed in doing so, primarily because the impact of breaking something is much higher Continue Reading
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News
17 Aug 2018
Alan Turing Institute provides AI startups with opportunity to collaborate with researchers
Alan Turing Institute and Digital Catapult will enable science and AI startups to work with researchers in the Data Study Groups Continue Reading
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Feature
17 Aug 2018
Nigel Shadbolt on why the UK is well placed to lead on the ethics of AI
Nigel Shadbolt, principal of Jesus College, Oxford and co-founder of the Open Data Institute, underscores the ethics of artificial intelligence, and says it will shape the naked ape as tools always have Continue Reading
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News
15 Aug 2018
AI provides immediate diagnosis for serious eye conditions, research finds
Artificial intelligence could diagnose eye conditions within seconds, and with the same accuracy as human experts, research finds Continue Reading
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News
15 Aug 2018
Alibaba eyes retail sector with new cloud offerings
Chinese cloud supplier says retailers will be able to use its machine learning platform to understand consumer preferences, among a slew of services it is making available globally for the first time Continue Reading
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News
14 Aug 2018
Driverless cars heading for Bromley and Croydon
A 10-month data-gathering exercise will pave the way for an autonomous vehicle ride-sharing service to start operation in 2019 Continue Reading
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News
14 Aug 2018
How Unit4 punches above its weight in APAC
The supplier of enterprise resource planning software is giving users the ability to tweak its software easily without the need for consultants, turning the traditional enterprise software business model on its head Continue Reading
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News
13 Aug 2018
ICO strengthens commitment to technology and innovation
Information Commissioner’s Office has demonstrated its commitment to technology and innovation by appointing a new executive director to focus on this area Continue Reading
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Blog Post
09 Aug 2018
AI makes wallies of us all
As much as we try to embrace all the various wonders of modern technology, we still turn into Danny DeVito’s character as the bitter, resentful father in Matilda whenever we see a news story about ... Continue Reading
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News
09 Aug 2018
Rentokil robot Trevor kills off mundane processes
Pest control firm has deployed artificial intelligence robots to take out manual processes and progress its learning organisation approach Continue Reading
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E-Zine
09 Aug 2018
CW Benelux: Netherlands to experiment with self-driving trains
In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading
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News
07 Aug 2018
IT must prepare for an IoT-enabled digital workplace
Smart lighting, intelligent speakers and screen-mirroring are among the technologies that are moving from the home into the office – and all have an impact on IT Continue Reading
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News
07 Aug 2018
AI security hype putting businesses at risk
The hype around artificial intelligence may be putting businesses at risk, according to a study that found most IT decision-makers believe AI is the answer to all cyber security challenges Continue Reading
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News
07 Aug 2018
A quarter of Brits expect their jobs to be replaced by tech
A quarter of UK workers are worried their jobs will disappear because of automation and a third expect the technology to change their jobs for the worse Continue Reading
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E-Zine
07 Aug 2018
How digital is driving golf to the connected course
In this week’s Computer Weekly, we find out how one of the most traditional of sports, golf, is turning to technology to engage a new audience and build the connected course. Industry legend Dame Stephanie ‘Steve’ Shirley discusses IT talent, diversity in tech and Brexit fears. And we assess the offerings of four of the biggest cloud storage providers, AWS, Azure, Google and IBM. Read the issue now. Continue Reading
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News
06 Aug 2018
Alibaba Cloud makes deeper inroads into Malaysia
The Chinese cloud supplier’s second availability zone and upcoming DDoS scrubbing centre in Malaysia comes on the heels of growing investments in the Southeast Asian nation Continue Reading
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News
05 Aug 2018
The rise of humanoid robotics in the Middle East
Middle East CIOs are planning to roll out intelligent automation technologies such as artificial intelligence and humanoid robotics Continue Reading
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Blog Post
02 Aug 2018
Drone accidentally announced in Argos catalogue
Technology companies are always coming up with increasingly elaborate ways to announce their new products. But when drone manufacturer decided to postpone the press event where it would announce ... Continue Reading
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News
01 Aug 2018
Google to build third datacentre in Singapore
The facility will increase Google’s datacentre investments in the city-state to $850m, and follows the launch of Southeast Asia’s first Google Cloud Platform region in 2017 Continue Reading
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News
01 Aug 2018
Apple breaks Q3 records, while losing market share to Huawei
Apple has posted a record-breaking quarter, but its smartphones are not selling as fast. Huawei is now the second largest smartphone maker Continue Reading
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News
31 Jul 2018
Intelligent automation spending to hit $232bn by 2025
Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading