Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
20 Dec 2024
Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank
The retail bank is moving at pace to introduce generative AI into key customer-facing services as part of a wider digital transformation across the organisation Continue Reading
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News
20 Dec 2024
Top 10 data and ethics stories of 2024
Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading
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Feature
10 Feb 2020
The big retail tech themes from Retail’s Big Show
The National Retail Federation’s Big Show signals the kick-off of the retail events calendar. We look over the themes promised for retail tech over the next year Continue Reading
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Blog Post
07 Feb 2020
How Huawei’s AI smarts is helping to unravel the cosmos
This is a guest post by Zhang Dixuan, Atlas datacentre domain general manager at Huawei’s intelligent computing business department The quest for knowledge has driven us to discover the highest ... Continue Reading
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News
05 Feb 2020
Darktrace signs to McLaren for 2020 F1 season
McLaren Racing has enlisted Darktrace to become its official artificial intelligence cyber security partner Continue Reading
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News
04 Feb 2020
Australia’s NAB taps AI to create brand voice
Using Amazon’s artificial intelligence smarts, National Australia Bank has developed a unique brand voice that will greet customers who dial up its contact centre Continue Reading
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News
04 Feb 2020
Social media targeting algorithms need regulation, says CDEI
The Centre for Data Ethics and Innovation is recommending regulation of social media algorithms as part of a drive to make user targeting safe and ethical Continue Reading
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Podcast
04 Feb 2020
Podcast: The Computer Weekly Downtime Upload – Episode 45
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna are joined by investigations editor Bill Goodwin to delve deeper into the Travelex and related affairs, and to discuss public sector cloud trends, AI and the NHS, and the Hangar 51 startups accelerator programme Continue Reading
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News
03 Feb 2020
Australia’s Avalon Airport to provide self-service kiosks
Avalon Airport, located between Melbourne and Geelong in Victoria, is implementing self-service kiosks to improve passenger experience and operations Continue Reading
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Blog Post
03 Feb 2020
It's Not Just About Brexit, Superbowl And Footie Transfer Deadlines...
So, the past few days has seen some serious deadlines and finals come and go. And, no, we're not going to talk about the rugby (yet). In the world of IT, the "Brexit" of our industry, AKA "Digital ... Continue Reading
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News
03 Feb 2020
India’s 2020 budget to boost local tech sector
A flurry of investments in quantum computing, datacentres and broadband connectivity is expected to shore up India’s technology industry from this year Continue Reading
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News
31 Jan 2020
Davos: The clock is ticking on climate change but cyber crime and emerging technologies add to risks
Climate change, natural disasters, extreme weather and loss of biodiversity are the greatest risks we face. With cyber conflicts, state-sponsored hacking and internet fragmentation, doing nothing is not an option, says the World Economic Forum Continue Reading
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News
29 Jan 2020
Inside DXC Technology’s APAC playbook
DXC Technology’s CTO for Asia-Pacific talks up efforts to support the region’s enterprises that are in varying stages of digital transformation Continue Reading
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News
29 Jan 2020
AI is transforming the Nordic workplace – and it won’t stop there
Nordic startups are applying artificial intelligence to address workplace challenges, with HR and operations managers across the world watching Continue Reading
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News
29 Jan 2020
Government puts £140m NHS AI award in play to speed up advanced tech usage
Matt Hancock, secretary of state for health and social care, has launched a £140m competition for AI healthcare technology providers Continue Reading
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News
28 Jan 2020
Fintechs fear deepfake fraud
New research reveals the majority of CISOs working in the financial services sector are increasingly concerned about the potential use of deepfakes Continue Reading
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News
28 Jan 2020
Met Police could deploy facial recognition against protesters
Live facial recognition will be rolled out operationally by the Met Police, but police monitoring group Netpol believes it will hamper people’s ability to exercise their rights to protest Continue Reading
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News
27 Jan 2020
LV= rolls out smart speaker skill
General insurance firm says customers will receive answers to commonly asked questions by invoking the skill on Alexa or Google Home Assistant Continue Reading
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News
27 Jan 2020
Met Police to launch facial recognition operationally
Despite the continuing controversy around its use, the Metropolitan Police will be deploying live facial recognition across the capital Continue Reading
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News
24 Jan 2020
UK firms lack skills to make AI work, employees claim
Research finds employees are concerned about being blamed for tech blunders, with those fears increasing resistance towards artificial intelligence technology Continue Reading
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News
23 Jan 2020
How AWS is helping boost rugby fans’ engagement in the Guinness Six Nations championship
With the Six Nations rugby championship about to kick off, we find out how Amazon Web Services is helping to enhance the viewing experience for fans in 170 countries Continue Reading
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News
23 Jan 2020
Gartner: Over two-thirds of management tasks will be automated
Watch out pen-pushers – by 2024, many management tasks will be automated using artificial intelligence Continue Reading
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News
23 Jan 2020
Seven projects funded to explore CAV security
The winners of the Cyber Securities Feasibility Studies contest, exploring cyber security for self-driving cars, have been revealed Continue Reading
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News
23 Jan 2020
Air New Zealand taps AI in airside operations
Air New Zealand has teamed up with Auckland Airport to test the use of computer vision to turn around its fleet faster Continue Reading
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News
22 Jan 2020
UK and EU AI communities will only be globally significant if they work as one
The European Union and the UK will be left behind in artificial intelligence research and development if they take separate paths after Brexit Continue Reading
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News
21 Jan 2020
Singapore updates model AI governance framework
Second edition of Singapore’s artificial intelligence governance framework includes new guidance, use cases and a self-assessment guide Continue Reading
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News
20 Jan 2020
Spanish bank applies AI to staff training
CaixaBank uses artificial intelligence to help its staff find and access the most relevant training resources Continue Reading
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Blog Post
17 Jan 2020
Business AI needs to focus on psychology, not technology
There's no doubt now that AI works, and it can work very well indeed – as a technology, at least. And as one of our recent research projects reported, AI-based machine learning (ML) is increasingly ... Continue Reading
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News
16 Jan 2020
CIO interview: Merck Healthcare’s Alessandro da Luca on supply chain automation era
The CIO of Merck Healthcare, Alessandro da Luca, talks about how his organisation has automated its supply chain using machine learning software from Aera Continue Reading
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E-Zine
15 Jan 2020
CW APAC: Trend Watch – digital disruption
Adoption of new technologies is growing rapidly and transforming the business landscape. In this handbook, focused on digital disruption in the Asia-Pacific region, Computer Weekly looks at how business and IT leaders can implement a coherent and cohesive approach to digital transformation. Continue Reading
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News
15 Jan 2020
Lorca announces new cohort of 20 security scaleups
20 scaleups will focus their attention on automation, zero trust and supply chain security Continue Reading
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15 Jan 2020
How Aussie Broadband is improving service levels with automation
Australian telco Aussie Broadband has improved customer service though automation, even with a lean team and a growing subscriber base. Continue Reading
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15 Jan 2020
How APAC firms can unleash the power of creative disruption
Regional business leaders at the recent Leap Summit in Malaysia talked up the blueprint for creative disruption, which includes scaling up an idea and overcoming the distribution challenge, among other areas. Continue Reading
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News
15 Jan 2020
Bristol University uses Oracle Cloud Infrastructure to speed up smoking cessation drug discovery
Scientists from the University of Bristol used Oracle Cloud Infrastructure to speed up research into how nicotine causes addiction by binding to specific receptors in the brain Continue Reading
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News
15 Jan 2020
Case study: How Trainline keeps customers satisfied
The Trainline is encouraging customers to discover cheaper rail fares for the same journey with its AI-enabled SplitSave option Continue Reading
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News
15 Jan 2020
Cerence, LG drive into AI-powered connected car platform
Artificial intelligence will enhance in-car experiences through voice commands to allow drivers and passengers to have far more control over car functions Continue Reading
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News
15 Jan 2020
Royal Bank of Canada gives Mencap a ‘leg-up’ in automating processes
UK charity gets help from Canadian bank in a collaboration aimed at creating a robotic workforce Continue Reading
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Podcast
14 Jan 2020
Podcast: The Computer Weekly Downtime Upload – Episode 42
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna greet the new decade with reflections on the Travelex ransomware attack and Dominic Cummings’ call for data science to rejuvenate Whitehall. And they take stock of the retail sector’s grim 2019, while remembering to mention the big story of the moment: Harry and Meghan Continue Reading
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14 Jan 2020
McLaren COO Jonathan Neale on finding racing margins in IoT sensor data
Jonathan Neale, chief operating officer at the McLaren racing team, speaks about finding marginal advantages through sensor data analytics. Continue Reading
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Opinion
14 Jan 2020
Putting edge computing centre stage in the UK’s fourth industrial revolution
The fourth industrial revolution will see every sector become a data-driven digital sector, with computing at the edge – which has power implications Continue Reading
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News
13 Jan 2020
APAC retailers warm to AI amid roadblocks
Retailers in the Asia-Pacific region believe artificial intelligence is key to their success, but lack the skills and infrastructure needed to harness the technology Continue Reading
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Blog Post
10 Jan 2020
The rise of 5G, entertainment in cars and increased focus on privacy
This is a guest post by Srinivasan CR, chief digital officer, Tata Communications No matter how much technology keeps evolving, making predictions about the future is always a risky business. But ... Continue Reading
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Feature
09 Jan 2020
Grilling the answers: How businesses need to show how AI decides
As artificial intelligence becomes more widespread, so the need to render it explainable increases. How can companies navigate the technical and ethical challenges? Continue Reading
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E-Zine
09 Jan 2020
CW Middle East: Digital leads the way for Abu Dhabi oil giant
The state-owned Abu Dhabi National Oil Company (Adnoc) is transforming its business through digital projects that range from deciding where to drill for oil and gas, to helping the company decide where to sell its final products. Also find out in this issue why the UAE is setting up a university dedicated to artificial intelligence, and read an interview with Mohamed Sater, head of IT at Bahrain sovereign wealth fund Mumtalakat. Continue Reading
- 08 Jan 2020
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News
08 Jan 2020
CES 2020: Chipmakers bet on new designs to boost PC market
The roulette wheels are certainly spinning in Las Vegas, with chipmakers vying for attention to show off their latest hardware innovations Continue Reading
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News
08 Jan 2020
AI skills and explainable data models are top concerns for 2020
New research from IBM finds that 2020 is the year when executives want to deploy real-world artificial intelligence applications Continue Reading
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News
07 Jan 2020
2019: a whirlwind year for AI in APAC
Asia-Pacific is proving to be a magnet for entrepreneurial activity from AI firms, though the escalating US-China trade tensions have put one firm in a tough situation Continue Reading
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News
03 Jan 2020
Cummings issues recruitment call for data scientists to reshape Whitehall
Government’s most senior adviser appeals to data scientists to step forward to refashion how the UK state works Continue Reading
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News
03 Jan 2020
How Darktrace is riding the AI boom
Cyber security firm known for its artificial intelligence smarts doubled its headcount across Asia-Pacific last year in key markets including Australia and South Korea Continue Reading
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News
02 Jan 2020
Google Health pioneers breast cancer AI scanning
An algorithm developed by Google Health promises to reduce the likelihood of patients being wrongly diagnosed, and improve abnormal mammogram scan identification Continue Reading
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Opinion
02 Jan 2020
Gartner: Top 10 strategic technology trends in 2020
Two decades ago, at the start of the millennium, IT was deeply concerned about Y2K – and the iPhone, Twitter and Facebook didn’t exist. So what’s in store as a new decade begins? Continue Reading
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News
02 Jan 2020
Inside Qlik’s data management playbook
Qlik CEO Mike Capone talks up the company’s transition into a data management company, its traction in APAC and what it is doing to put data analytics into the hands of more workers Continue Reading
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Feature
31 Dec 2019
Virtuous circles: Skilling up for an ethical web
Tim Berners Lee’s Contract for the Web aims to drive the internet in a more ethical, open and human-centred direction. What does this mean for the future of IT skills and governance? Continue Reading
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News
31 Dec 2019
UK satellite data to spearhead fight against climate change
The Universities of Edinburgh and Leeds have joined forces in a £5m government-backed programme to use satellite data to combat climate change Continue Reading
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News
31 Dec 2019
Top 10 ASEAN IT stories of 2019
Here are Computer Weekly’s top 10 ASEAN IT stories of 2019 Continue Reading
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News
30 Dec 2019
Top 10 information management stories of 2019
Here are Computer Weekly’s top 10 information management stories of 2019 Continue Reading
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Feature
27 Dec 2019
Fly by data: How service models drive data collaboration in aerospace
Rolls-Royce has added collaborative data sharing to its fundamental business model shift to servitisation Continue Reading
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News
27 Dec 2019
Top 10 business applications stories of 2019
The steady incursion of artificial intelligence into enterprise software was a major theme behind Computer Weekly’s in-depth stories in this area in 2019 Continue Reading
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News
27 Dec 2019
Top 10 financial services IT stories of 2019
Here are Computer Weekly’s top 10 financial services and fintech stories of 2019 Continue Reading
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Feature
24 Dec 2019
McLaren COO Jonathan Neale on finding racing margins in IoT sensor data
Jonathan Neale, chief operating officer for the McLaren racing team, speaks about finding marginal advantages through sensor data analytics Continue Reading
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News
24 Dec 2019
Top 10 enterprise IT in the Middle East stories of 2019
Here are Computer Weekly’s top 10 enterprise IT in the Middle East stories of 2019 Continue Reading
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Feature
23 Dec 2019
How Halfords is using tech to rev up its customer service
Live chat, virtual contact centres and a new unifying web platform are set to enhance Halfords’ customer service proposition in the year ahead Continue Reading
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Blog Post
20 Dec 2019
The next big thing in analytics: understanding cause and effect in user behaviour
This is a guest blogpost by Adam Kinney: Head of Machine Learning and Automated Insights at Mixpanel When it comes to data, machine learning (ML) is one of the hottest industry trends. But while ML ... Continue Reading
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News
20 Dec 2019
Top 10 retail technology stories of 2019
Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing? Continue Reading
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News
19 Dec 2019
APAC region to drive global enterprise VR adoption through to 2030
Analyst predicts that the enterprise virtual reality sector will take off over the next decade, boosted by direct government investment in the APAC region Continue Reading
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News
19 Dec 2019
Top 10 artificial intelligence stories of 2019
Here are Computer Weekly’s top 10 artificial intelligence stories of 2019 Continue Reading
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News
18 Dec 2019
Artificial intelligence drives autonomous ship project at Stena Line
Swedish ferry operator plans to cut costs and become more environmentally friendly by operating autonomous ships Continue Reading
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News
18 Dec 2019
Top 10 Australia IT stories of 2019
Here are Computer Weekly’s top 10 Australia IT stories of 2019 Continue Reading
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Podcast
17 Dec 2019
Podcast: The Computer Weekly Downtime Upload – Episode 41
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna have their Christmas Special, picking out a few gems, including the CW Diversity and Inclusion conference, and the team’s discussions of The Capture and The Circle Continue Reading
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News
17 Dec 2019
Huawei launches London 5G innovation and experience centre
Comms technology leader opens new establishment in UK capital to promote greater collaboration between businesses and innovators in the development of 5G ecosystems Continue Reading
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E-Zine
17 Dec 2019
How data analytics is improving the world’s greatest tennis players
In this week’s Computer Weekly, we talk to the organisation that runs men’s tennis worldwide to find out how data analytics is transforming the sport. Intel processors delays will affect Windows 10 upgrades – we examine the implications. And we ask if AI is living up to the hype in enterprise IT. Read the issue now. Continue Reading
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News
15 Dec 2019
Top IT predictions in APAC in 2020
The rise of super apps, Wi-Fi 6 enabled services and cross-functional platform engineering teams are likely to dominate the Asia-Pacific IT landscape in 2020 Continue Reading
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News
12 Dec 2019
Why Lendlease is embracing digital twin technology
Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector Continue Reading
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Feature
12 Dec 2019
How software can support public involvement with democracy
Iceland, Scotland and Sweden have experimented with using online software to involve citizens more deeply in democratic processes. The key seems to be encouraging enlightened debate Continue Reading
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Opinion
12 Dec 2019
Industry, academia and government are joining forces to drive AI education
Building a diverse, advanced skills base in the UK will support the thriving technology sector and encourage the adoption of artificial intelligence across the broader economy Continue Reading
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E-Zine
12 Dec 2019
CW Europe: Deutsche Bank creates innovation division
German banking giant Deutsche Bank is opening a division focused on innovation which will be led by former SAP executive Bernd Leukert. It will create agile teams with business and infrastructure divisions leading teams of technologists, using agile principles. Also read why China’s Huawei has offered governments an anti-industrial espionage commitment, and how software robots are helping social workers in Sweden. Continue Reading
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News
12 Dec 2019
Stanford University finds that AI is outpacing Moore’s Law
Every three months, the speed of artificial intelligence computation doubles, according to Stanford University’s 2019 AI Index report Continue Reading
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Feature
11 Dec 2019
Reskilling the UK in the face of AI growth
The government has introduced the National Retraining Scheme alongside funding to tackle the UK’s growing tech skills gap, but will it be enough in the wake of artificial intelligence adoption? Continue Reading
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News
10 Dec 2019
APAC IT leaders lay out priorities for 2020
Robotic process automation and data analytics are among the top priorities for IT leaders in the Asia-Pacific region in the new year Continue Reading
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Feature
10 Dec 2019
Building enterprise-grade AI: Sberbank and AI Telekom
Machine learning and artificial intelligence are growing beyond adolescence to prove business value. Practical applications at Sberbank and AI Telekom suggest getting machine learning data in one place, where data scientists can experiment Continue Reading
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News
09 Dec 2019
Online fact-checkers warn of misinformation on unprecedented scale in 2019 election
The UK’s elections watchdog, the Electoral Commission, is calling for new powers to regulate online political advertising Continue Reading
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News
06 Dec 2019
Serving tech from all angles at the Association of Tennis Professionals
The use of data and analytics technologies has transformed tennis for spectators, players and umpires, with the ATP and its partner Infosys leading the way Continue Reading
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News
06 Dec 2019
Barclays opens large tech operation in India, hiring thousands
Barclays opens tech centre in Pune as part of its global delivery network Continue Reading
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News
06 Dec 2019
Qualcomm claims world first for 5G mixed reality
5G-supported extended reality platform is claimed to offer more immersive, intelligent and connected experiences Continue Reading
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News
06 Dec 2019
Cyber security takes its place alongside UK’s armed services
Head of armed services says cyber security will take its place alongside the army, navy and air force as a key pillar of the UK’s defence strategy Continue Reading
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Opinion
04 Dec 2019
Security Think Tank: Optimise data-centric strategies with AI
The belief that effective perimeter security is the best way to protect data is a fallacy that is being repeatedly exposed. We must recognise the need for a data-centric security model to protect data from both internal and external threats, but what does this mean for security professionals? Continue Reading
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News
03 Dec 2019
General Election 2019: Which manifesto is best for the UK’s tech sector?
Computer Weekly breaks down each political party’s technology policies ahead of the upcoming General Election to see how they compare Continue Reading
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News
03 Dec 2019
How AWS is growing its ASEAN footprint
Building ‘strong autonomous country teams’ has been a key focus for AWS in Southeast Asia where demand for cloud computing services is on the rise Continue Reading
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Podcast
03 Dec 2019
Podcast: The Computer Weekly Downtime Upload – Episode 39
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Bill Goodwin and Sebastian Klovig Skelton to discuss their stories about Facebook’s machinations against app developers and competitors Continue Reading
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03 Dec 2019
UKtech50 2019 winner: Demis Hassabis, co-founder and CEO, DeepMind
Computer Weekly profiles the achievements and journey of the founder of one of the world’s pioneering artificial intelligence companies, after his recognition as the most influential person in UK technology for 2019. Continue Reading
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E-Zine
03 Dec 2019
The 50 most influential people in UK IT 2019
In this week’s Computer Weekly, we reveal our 10th annual list of the 50 most influential people in UK technology, and profile this year’s UKtech50 winner, Demis Hassabis, CEO and founder of AI pioneer DeepMind. Also, we examine how continuous software development can improve application security. Read the issue now. Continue Reading
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Blog Post
01 Dec 2019
Alibaba’s growing open source stature
It’s not uncommon for cloud-first companies to participate in open source communities – after all, they have benefited from the very same open-source technologies that power their businesses. In ... Continue Reading
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News
28 Nov 2019
UKtech50 2019 winner: Demis Hassabis, co-founder and CEO, DeepMind
Computer Weekly profiles the achievements and journey of the founder of one of the world’s pioneering artificial intelligence companies, after his recognition as the most influential person in UK technology for 2019 Continue Reading
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News
28 Nov 2019
Most data scientists plan exit in 2020, Women in Data conference hears
Survey shows lack of management support is behind a majority of data scientists planning to change jobs next year Continue Reading
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News
27 Nov 2019
How APAC firms can unleash the power of creative disruption
Regional business leaders at the recent Leap Summit in Malaysia talked up the blueprint for creative disruption, which includes scaling up an idea and overcoming the distribution challenge, among other areas Continue Reading
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Podcast
26 Nov 2019
Podcast: The Computer Weekly Downtime Upload – Episode 38
In this week’s episode of the Computer Weekly Downtime Upload podcast, the team discusses the Liberal Democrats’ manifesto and touches on those of the two main parties. Also under discussion are Dreamforce, Google Next and Monster Confidence for Stemettes Continue Reading
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News
26 Nov 2019
McKinsey: Why some industries gain an AI advantage, while others lag
Study from McKinsey & Company finds data silos and a lack of enterprise integration are putting some industries at a disadvantage Continue Reading
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News
25 Nov 2019
General Election 2019: The Conservatives’ technology policies and digital plans
With the UK gearing up for its third general election in four years, Computer Weekly outlines the Conservative and Unionist Party’s main technology policies and digital plans, as laid out in its manifesto Continue Reading
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News
25 Nov 2019
AI may open dangerous new frontiers in geopolitics
Truly artificial intelligence has the potential to provoke an international geopolitical crisis, warns F-Secure’s Mikko Hypponen Continue Reading
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News
25 Nov 2019
How ServiceNow is empowering Asia’s mobile workforce
ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers Continue Reading
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News
25 Nov 2019
General Election 2019: The Lib Dems’ technology policies and digital plans
With the UK gearing up for its third General Election in four years, Computer Weekly outlines the Liberal Democrat Party’s main technology policies and digital plans, as laid out in its manifesto Continue Reading
