Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
20 Nov 2024
Digital Catapult hails shared infrastructure as route to decarbonisation for logistics sector
Digital Catapult has opened up about the success it has seen with using shared digital infrastructure to help the transport-logistics sector work more collaboratively to cut carbon emissions Continue Reading
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E-Zine
22 May 2020
CW Nordics: Startups face tough decisions as coronavirus hits
Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Also read why Swedbank is rebuilding its anti-money laundering systems, and how Nordic fintechs are developing apps to prevent more adults getting into financial difficulty. Continue Reading
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News
22 May 2020
Why businesses will need to make change the new normal
The lockdown is forcing organisations to change how they operate, and a new study has found that businesses are keen to use automation where possible Continue Reading
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News
21 May 2020
Facial-recognition suppliers race to identify hidden faces
The number of companies claiming to have developed facial-recognition tools that can identify masked faces has skyrocketed since the start of the Covid-19 coronavirus pandemic Continue Reading
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News
21 May 2020
How machine learning can bridge the communication gap
Amazon Web Services has developed a machine learning model to translate sign languages into text in a showcase of assistive technology Continue Reading
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News
20 May 2020
SAS seizes World Bee Day to promote analytics
Data analytics supplier SAS took the opportunity of World Bee Day to say it is decoding bee communication through machine learning, and generally promoting bee health Continue Reading
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News
20 May 2020
Microsoft Build 2020: Nadella praises developers for their work during pandemic
IT has played a key role in supporting people and businesses during the coronavirus lockdown Continue Reading
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News
20 May 2020
Build 2020: How Microsoft aims to build trust in artificial intelligence
Microsoft has outlined its toolset for making AI models explainable with the InterpretML and AboutML tools Continue Reading
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News
20 May 2020
Coronavirus: How CIOs can prepare for business recovery
Economic recovery will require business to work differently. CIOs may be asked to automate more and support high levels of remote working Continue Reading
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News
19 May 2020
Microsoft Build 2020: Focus on protecting data for AI development
Microsoft Build is always a vital event for developers across the IT industry. This year, Microsoft has expanded its AI emphasis Continue Reading
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News
19 May 2020
NHS trusts sign up to automation app store
Healthcare trusts extend relationships with automation supplier through access to a cloud-based marketplace of pre-baked automation Continue Reading
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E-Zine
19 May 2020
Ocado makes the friendly workplace robot a reality
In this week’s Computer Weekly, we find out how Ocado is making robot-human collaboration a reality with its Armar-6 smart robot. Unified communications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we examine the data privacy challenges. Read the issue now. Continue Reading
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News
15 May 2020
Rolls-Royce uses digital twins in Power Systems Customer 4.0 strategy
The Power Systems unit has begun using technology from Iotics to collect data points for engines in the field and build digital simulation models Continue Reading
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News
15 May 2020
Royal Berkshire NHS Trust uses AI to speed up stroke treatment
Trust has deployed an artificial intelligence app to help read and interpret scans so that clinicians can treat stroke patients better and more quickly Continue Reading
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News
14 May 2020
CenturyLink digitally revamps sales framework
The difficulty of navigating information silos during the sales process and high customer churn prompted CenturyLink to adopt new digital tools that get the right information to the right sellers Continue Reading
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News
14 May 2020
Coronavirus: Asos launches See My Fit to replace model photoshoots
Online fashion brand’s augmented reality technology enables customers to see how an outfit might look on them Continue Reading
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Blog Post
14 May 2020
How hard is a robot?
Earlier this month Ocado Technology and a consortium of academic institutes announced Armar-6, the culmination of the five years EU-funded SecondHands project. The premise behind the project was to ... Continue Reading
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Blog Post
14 May 2020
Having it all: Customer contact trends for the 2020s
This is a guest post by Nicola Millard, principal innovation partner, BT The future isn’t at all what we expected. Ten years ago, we might easily have imagined the contact centre of 2020 as an ... Continue Reading
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News
13 May 2020
COO interview: Suresh Viswanathan, TSB
TSB’s chief operating officer is overseeing the bank’s operations as it strives to build the right kind of IT reputation Continue Reading
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Blog Post
13 May 2020
Spot the difference
Remember before the pandemic, when news of robotics firms and their increasingly capable creations filled us with dread? Well, to paraphrase Tim from The Office, we never thought we’d say this, but ... Continue Reading
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News
13 May 2020
Google-powered algorithm set to modernise insurance brokering
Algorithm, developed in conjunction with UCL, drives a Lloyd’s of London syndicate electronically Continue Reading
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News
12 May 2020
Coronavirus: Nationwide’s human expertise used to quickly build smart agent amid pandemic
Nationwide Building Society is the latest financial services company to quickly automate customer services related to Covid-19 Continue Reading
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News
12 May 2020
Companies lose out as digital transformation costs skyrocket
Many projects fail to deliver because of other pressures on IT and the complexities of multicloud technology Continue Reading
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News
12 May 2020
Police failing to consult public on new technologies
A freedom of information campaign has revealed that UK police are largely failing to consult the public on their use of new technologies, with the potential to undermine the principle of policing by consent Continue Reading
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News
12 May 2020
Cobots: From Robbie to Armar-6
In science fiction, robots work alongside people. Ocado Technology recently unveiled Armar-6, a robot that takes this concept a step closer to reality Continue Reading
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News
07 May 2020
Privacy International to Palantir: We are watching you
Privacy International expresses a qualified welcome for Palantir’s responses to questions about its data integration role in the NHS Covid-19 data store, but continues to raise concerns Continue Reading
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Opinion
07 May 2020
Post-pandemic, automation will kill jobs – here’s why you should be happy about it
A likely reaction to the coronavirus pandemic is greater automation, which will replace human labour. But this will be a good thing – after all, the tractor doesn’t mean we have nothing else to do outside the farm Continue Reading
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News
06 May 2020
Pure Storage FlashBlade OS v3.0 brings protected snapshots
Pure also adds remote replication and aims at storage use cases for high-performance computing and artificial intelligence workloads in its all-flash NAS and object nodes Continue Reading
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Blog Post
06 May 2020
Dawn of the spawn of Musk
Jeff Bezos may get brickbats over Amazon's treatment of its warehouse workers and Bill Gates may find himself at the centre of a coronavirus conspiracy theory, but for surefire billionaire Bond ... Continue Reading
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News
06 May 2020
Armar-6 shows how helper robots can work in Ocado warehouses
Collaborative robot is the result of the five-year SecondHands project with academia to develop a robot that can support human workers Continue Reading
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News
05 May 2020
Singapore to test 5G in Industry 4.0 trial
Trial, spearheaded by IMDA, IBM, Samsung and M1, will test the use of 5G, along with AI and IoT technologies, in manufacturing Continue Reading
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News
05 May 2020
Coronavirus: TSB develops smart agent to help staff during pandemic
TSB took just five days to design and implement a smart digital agent to answer customer questions during the Covid-19 pandemic Continue Reading
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Podcast
05 May 2020
Podcast: The Computer Weekly Downtime Upload – Episode 56
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Sebastian Klovig Skelton to discuss the 20th anniversary of the Love Bug virus, Shoshana Zuboff on surveillance capitalism, the rise of virtual events in the wake of Covid-19 and Amazon’s difficulties with striking warehouse workers, concerning the virus Continue Reading
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E-Zine
05 May 2020
The role of AI in the war against pandemics
In this week’s Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world’s first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now. Continue Reading
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News
04 May 2020
UK transport research body calls for safer in-vehicle technologies
Voice-controlled systems are the future of autonomous, according to TRL, whose recommendations follow a report into Apple CarPlay and Android Auto demanding improved standards in voice-activated infotainment systems Continue Reading
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News
04 May 2020
SAP S/4 Hana projects seem set to repeat security missteps
Management consultancy Turnkey’s managing director, Richard Hunt, cautions SAP customers not to repeat errors of the past by making security an expensive afterthought Continue Reading
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News
04 May 2020
Coronavirus: Using computer simulation to minimise cross-infection
The architects behind China’s largest makeshift hospital turned to computer simulation to model the airflow regulated by ventilation systems in a bid to minimise cross-infection Continue Reading
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News
29 Apr 2020
Privacy International puts Palantir in the dock for NHS data analysis work
Civil liberties campaigner questions role of US data analytics specialist in health service’s data work in battle against Covid-19 Continue Reading
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Feature
29 Apr 2020
Designing software to include older people in the digital world
The Covid-19 coronavirus crisis has accentuated the importance of including older people in the digital world. How can software firms design products to include generations that came to maturity before the internet? Continue Reading
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Podcast
28 Apr 2020
Podcast: The Computer Weekly Downtime Upload – Episode 55
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna talk about real-time video call transcription, as offered by OtterAI, the loan charge double whammy afflicting some contractors, Green Flag’s digital transformation, online food delivery developments under lockdown, and using AI to save coral reefs Continue Reading
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News
27 Apr 2020
Funding released to support winners of coronavirus technology challenge
To help support the most vulnerable during the pandemic, NHSX and its partners are testing a range of digital solutions submitted as part of fast-track technology competition Continue Reading
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Blog Post
26 Apr 2020
A nite to remember
You sometimes hear people say we might all be part of an elaborate simulation, a highly sophisticated video game created somewhere else in the universe for a bit of entertainment. If that’s the ... Continue Reading
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News
24 Apr 2020
Intel clean rooms work through lockdown
Intel has reported an increase in PC and datacentre processor sales, reflecting the shift to online and home schooling and working Continue Reading
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News
23 Apr 2020
Keeping coral reefs healthy with AI
Underwater video cameras equipped with artificial intelligence smarts have been deployed in the waters off Pangatalan island in the Philippines to track the barometers of coral reef health Continue Reading
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Feature
22 Apr 2020
Customer experience software can help companies weather the Covid-19 storm
Advanced customer experience software can help companies weather the current Covid-19 storm, as well as build resilience. Marks & Spencer is one firm exploring the technology Continue Reading
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News
22 Apr 2020
How DBS is reaping the dividends of digital transformation
At DBS Bank, the Covid-19 coronavirus outbreak has demonstrated the value of technology and the investments it made over the past decade to modernise its technology stack Continue Reading
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News
21 Apr 2020
Coronavirus: Leeds Building Society uses robots to cope with mortgage holiday demand
Building society initiates more automation software to cope with growing demand for mortgage deferrals Continue Reading
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E-Zine
21 Apr 2020
Taking robot technology to a New World
In this week’s Computer Weekly, we talk to the technology team behind a project to recreate the voyage of the Mayflower using a fully autonomous ship. We look at how India’s coronavirus lockdown is affecting UK companies that use offshore outsourcing. And we examine the challenges of making edge computing work. Read the issue now. Continue Reading
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20 Apr 2020
Interview: Building a robot to navigate the high seas
In 1620, the Mayflower set sail to the New World. We speak to the tech lead of an autonomous ship that has been built to make the same voyage. Continue Reading
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News
20 Apr 2020
CaixaBank uses hybrid of conventional and quantum computers to classify risk
Spain's CaixaBank is using quantum computers as part of a project to assess risk using machine learning algorithms Continue Reading
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News
16 Apr 2020
Microsoft aims to build Planetary Computer system for sustainability
Microsoft’s Planetary Computer platform will combine global datasets to help organisations manage biodiversity and reduce climate change Continue Reading
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News
16 Apr 2020
Rolls-Royce alliance focuses on Coronavirus economic recovery
The Rolls-Royce industry alliance aims to bring together data teams across industries and academia to help governments and businesses get back to work Continue Reading
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News
16 Apr 2020
Coronavirus: Indian IT sector takes hit
India’s IT market will see slower growth this year though opportunities abound in artificial intelligence and cyber security Continue Reading
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News
14 Apr 2020
Inside Alibaba’s NLP labs
Alibaba is among a growing crop of technology companies that are rising to the challenge of solving the toughest problems in natural language processing Continue Reading
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News
08 Apr 2020
German diabetes institute uses graph database to connect coronavirus research
DZD, the German Federal Diabetes Research Centre, is using a Neo4j graph database to link up Covid-19 scientific research and scientists Continue Reading
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News
08 Apr 2020
The growing stature of open source in APAC
From being users of open source software to contributing their own codes to the community, enterprises in Asia-Pacific are becoming active participants in the open source ecosystem Continue Reading
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News
07 Apr 2020
UCL collaborates with IBM to use virtual reality to tackle loneliness
Through an industry collaboration with IBM, university is enabling students to tackle real-world problems using virtual reality, artificial intelligence and internet of things technologies Continue Reading
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News
03 Apr 2020
Business data science teams need to be multi-disciplined, says Trainline
Sam Taylor, head of data science at Trainline, says four years of team building points to a need to be multi-disciplinary in pursuit of delivering value for customers Continue Reading
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News
03 Apr 2020
Coronavirus: Welsh National Health Service preps Watson-powered chatbot
NHS Wales is working on a Watson-powered virtual assistant to provide information on Covid-19, with several health services worldwide also looking to Watson to provide coronavirus advice for the public and clinicians Continue Reading
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News
03 Apr 2020
Singapore researchers get priority access to HPC resources
Singapore’s National Supercomputing Centre is fast-tracking access to its high-performance computing resources for researchers working on Covid-19-related projects Continue Reading
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Feature
02 Apr 2020
Coronavirus: The role of AI in the ‘war’ against epidemics and pandemics
What role can artificial intelligence play in battling against epidemics and pandemics, such as the current Covid-19 coronavirus one? Data science is stepping up to back up medical science and to prepare humanity better for future pandemics Continue Reading
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News
02 Apr 2020
Covid-19 crisis shows fragility of food supply system
Food system is “incredibly interdependent, but also incredibly disconnected”, says Richard Tiffin, chief scientific officer at early-stage agricultural data company Agrimetrics Continue Reading
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News
01 Apr 2020
Coronavirus: NHSX working on contact tracing app
A contact tracing app to track the spread of infection is being developed, although specific technical details remain scarce Continue Reading
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Podcast
31 Mar 2020
Podcast: The Computer Weekly Downtime Upload – Episode 53
In this week’s episode of the Computer Weekly Downtime Upload podcast, Alex Scroxton, CW’s security editor, joins Caroline Donnelly and Brian McKenna to talk about the Covid-19 coronavirus crisis, including chancellor Rishi Sunak’s package for the self-employed and how Southeast Asia’s approach has differed from ours. They also talk about using data to govern the public realm Continue Reading
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News
31 Mar 2020
Gartner: Top-performing companies understand CX
Those businesses that measure customer experience, either through surveys, real-time analytics or the use of artificial intelligence, are more profitable Continue Reading
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News
30 Mar 2020
Coronavirus: NHS corrals Microsoft, Palantir and Google to hone data analysis
The NHS has confirmed it is working with Microsoft, Palantir and Google to improve data analysis to make its anti-coronavirus effort more efficient and effective Continue Reading
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News
27 Mar 2020
Coronavirus: Derbyshire Police deploy drones to enforce social distancing rules
Police forces across the UK are using technology to exercise new emergency powers granted by the government this week as part of its coronavirus response Continue Reading
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News
27 Mar 2020
Huawei to boost Kunpeng ecosystem in cloud play
Chinese tech giant will shell out $200m this year to build an ecosystem around its Arm-based processor to bolster its position in the cloud computing market Continue Reading
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News
26 Mar 2020
Coronavirus: How data visualisation could build resilience against future pandemics
Qlik.org has been working as part of a collaborative private sector effort to better analyse epidemic information. This could help build resilience against Covid-19, and similar viruses Continue Reading
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News
25 Mar 2020
Coronavirus: Chatbot to help Estonians cope during pandemic
Estonian government is using a chatbot developed by local startups to answer the many questions its citizens have about Covid-19 Continue Reading
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Feature
25 Mar 2020
Governing by data: Limits and opportunities
Governing by the use of data analytics may be fashionable, but what are its limits as well as its opportunities? Lessons from Estonia, Essex, and healthcare Continue Reading
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News
25 Mar 2020
Coronavirus takes toll on IT spending in Asia
The economic fallout from the Covid-19 outbreak is expected to slash the growth rate of the region’s IT industry to just 1.2% this year Continue Reading
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News
25 Mar 2020
Australia inks digital economy pact with Singapore
Australia’s digital economy agreement with Singapore will pave the way for data transfers and other digital trade opportunities Continue Reading
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Podcast
24 Mar 2020
Podcast: The Computer Weekly Downtime Upload – Episode 52
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna talk about the Covid-19 coronavirus and what it means for retail, how data can be analysed to combat it, and its implications for datacentre modernisation programmes Continue Reading
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News
24 Mar 2020
Coronavirus: Mobilising data science
Policy-makers are calling on the global data science community to develop data models that can can help them better understand the Covid-19 transmission rate Continue Reading
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News
23 Mar 2020
Coronavirus: Spain to use artificial intelligence to automate testing
Authorities in Spain have invested in robots to automate the testing of citizens for the Covid-19 coronavirus Continue Reading
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Feature
20 Mar 2020
Computational storage: What is it and what are its key use cases?
Computational storage brings the CPU to the storage and so boosts system performance by tackling processing tasks, such as near the edge or in AI/machine learning workloads Continue Reading
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News
18 Mar 2020
Prudential turns to AI to secure computer networks against cyber attacks
Prudential, the UK’s largest listed insurer, is turning to artificial intelligence to protect its computer networks in the US, Asia and Africa from malware hackers and internal threats Continue Reading
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Podcast
18 Mar 2020
Podcast: The Computer Weekly Downtime Upload – Episode 51
In this week’s episode of the Computer Weekly Downtime Upload podcast, Clare McDonald, Caroline Donnelly and Brian McKenna discuss the Budget, the role of graph database technology in anti-money laundering compliance, and the Everywoman Tech Awards Continue Reading
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News
18 Mar 2020
Employment and investment in UK tech sector booms
UK digital tech sector continues rapid growth in 2019, attracting record investment for another year Continue Reading
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News
18 Mar 2020
Swedish municipalities test AI to drive efficiencies and cost savings
Research in Sweden measures the benefits of using artificial intelligence in local government operations Continue Reading
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News
17 Mar 2020
Microsoft and Google join forces on Covid-19 dataset
Data scientists and researchers are being encouraged to use data mining, artificial intelligence and machine learning to gain insights into the coronavirus pandemic Continue Reading
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E-Zine
17 Mar 2020
How NHS Digital is helping support the coronavirus crisis
In this week’s Computer Weekly, we talk to NHS Digital about how technology is supporting the health service’s response to the coronavirus crisis. We examine the challenges of running a successful security operations centre. And we look at the emerging datacentre architecture based on composable infrastructure. Read the issue now. Continue Reading
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Feature
16 Mar 2020
Shirts and suits retailers using tech to stay smart
Enhanced personalisation, increased visualisation and much more customisation with a digital twist comprise the to-do lists of several UK formalwear retailers Continue Reading
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Feature
16 Mar 2020
Malaysia’s digital transformation efforts progress
Malaysian enterprises are taking steps to modernise their infrastructure, but many are still grappling with the lack of niche IT skills in key emerging technologies such as the internet of things Continue Reading
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E-Zine
12 Mar 2020
CW Europe: Experts examine Dutch government’s IT problems
Technology experts discuss the challenges and potential solutions to the Netherlands government’s IT problems. Also read how Russia’s VTB and Rostelecom are creating a platform to utilise big data technology, and how Spain’s CaixaBank is using AI to help its staff training. Continue Reading
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Blog Post
12 Mar 2020
AI and machine learning is not the future, it's the present
This is a guest post by Raju Vegesna, chief evangelist at Zoho For many, artificial intelligence (AI) is a distant and incomprehensible concept associated only with science fiction movies or ... Continue Reading
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News
12 Mar 2020
APAC remains hotbed for digital transformation
Nearly half of organisations in the Asia-Pacific region see digital transformation as their top priority, followed by cloud infrastructure deployment and artificial intelligence, survey finds Continue Reading
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News
10 Mar 2020
Lloyds Banking Group signs five-year Google Cloud deal
The retail bank has a multi-cloud strategy as part of its multi-billion digital transformation initiative Continue Reading
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News
10 Mar 2020
Inside Oracle’s cloud strategy
Oracle may be late to the cloud infrastructure and platform game, but it believes it has what it takes to carve out a bigger slice of the Asia-Pacific’s cloud market Continue Reading
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News
06 Mar 2020
IT Priorities 2020: AI, cloud to dominate IT spending in India
Indian organisations are expected to spend more on artificial intelligence and cloud this year in a bid gain an edge over rivals through key technology investments Continue Reading
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News
05 Mar 2020
Biometrics ethics group takes evidence on public-private use of facial recognition
Collaboration between police forces and private entities on facial recognition technology comes under scrutiny by the Home Office’s Biometrics and Forensics Ethics Group Continue Reading
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News
04 Mar 2020
IT Priorities 2020: UK business applications investment in AI gathers steam
Artificial intelligence intensifies as an investment area for UK IT buyers, while cloud delivery is coming to ERP as well as other applications Continue Reading
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Podcast
04 Mar 2020
Podcast: The Computer Weekly Downtime Upload – episode 49
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss IR35 through the prism of Eamonn Holmes, the tech community’s reaction to the points-based immigration system, and robotic process automation as beneficial to humans Continue Reading
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News
04 Mar 2020
Interview: Building a robot to navigate the high seas
In 1620, the Mayflower set sail to the New World. We speak to the tech lead of an autonomous ship that has been built to make the same voyage Continue Reading
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Opinion
03 Mar 2020
Don’t forget to consider GDPR when using artificial intelligence in the workplace
While references to artificial intelligence in the workplace may conjure up images of future-gazing movies, the use of AI and people analytics by employers is already present at all stages of the employment lifecycle Continue Reading
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Opinion
03 Mar 2020
EC publishes approach to human and ethical implications of AI, but what will UK do?
The European Commission has published a guide to the EU’s approach to the human and ethical effects that artificial intelligence might bring Continue Reading
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News
02 Mar 2020
How Asia’s tech firms are helping to stem the Covid-19 outbreak
Data analytics and robots are being deployed in China and other Asian countries that have been hardest hit by the ongoing coronavirus outbreak Continue Reading
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E-Zine
27 Feb 2020
CW Nordics: Swedes lose faith in social media as data security fears increase
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result. Also read about new mobility-as-a-service projects gaining traction across Denmark, Finland, Norway and Sweden, and why the Finnish government has committed resources to a cyber security project aimed at local authorities. Continue Reading
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News
27 Feb 2020
Finland launches free AI skills course for EU citizens as presidency parting gift
Finland is making a course in basic artificial intelligence available to citizens of all European Union countries Continue Reading
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News
26 Feb 2020
How tech suppliers are easing barriers to hybrid cloud adoption
The tech industry has risen to the challenge of helping enterprises ease their transition to hybrid cloud, but issues remain Continue Reading