Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
20 Dec 2024
Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank
The retail bank is moving at pace to introduce generative AI into key customer-facing services as part of a wider digital transformation across the organisation Continue Reading
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News
20 Dec 2024
Top 10 data and ethics stories of 2024
Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading
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News
29 Mar 2021
TSB Smart Agent integrated into mobile banking app
TSB has integrated a smart agent, developed to relieve pressure on its contact centres during the Covid-19 pandemic, into its mobile app Continue Reading
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News
29 Mar 2021
CW Innovation Awards: How DBS is transforming credit processes
DBS Bank’s credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Bharat Petroleum refines operations with a digital nerve centre
Bharat Petroleum has developed a digital nerve centre powered by the internet of things and artificial intelligence technologies to monitor the journey of its products Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Jio Platforms taps machine learning to manage telco network
Why India’s largest telecom operator built its own machine learning platform to meet the growing data and signalling requirements of new networks Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Sime Darby ups ante in service management
Sime Darby Industrial’s inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement Continue Reading
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News
26 Mar 2021
Amsterdam University of Applied Sciences combines AI and practice
University ensures cooperation between scientists and industry when developing artificial intelligence Continue Reading
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News
25 Mar 2021
TUC warns of gaps in British law over use of AI at work
The TUC has published a report warning of AI-powered discrimination against working people enabled by gaps in existing British employment law Continue Reading
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News
25 Mar 2021
China’s cloud infrastructure spending hits record growth
Public cloud infrastructure spending in China grew a record 62% in the last quarter of 2020 due to rapid economic recovery and focus on digital transformation Continue Reading
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News
24 Mar 2021
Covid-torn supply chains speed cloud adoption, says Oracle’s Miranda
Second wave of pandemic has seen some Oracle customers speed up adoption and others attend to some enterprise software housekeeping Continue Reading
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Opinion
24 Mar 2021
Employees must be given the right to disconnect
As enterprises increasingly turn to workplace monitoring technologies and more of the workforce moves to remote or hybrid working, unions are campaigning for workers’ ‘right to disconnect’ and not engage in digitally enabled work after hours Continue Reading
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News
23 Mar 2021
NUHS taps RPA in Covid-19 swab tests
Singapore’s National University Health System deploys RPA bots to automate patient registration during Covid-19 swab tests as part of broader efforts to improve efficiency Continue Reading
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Feature
23 Mar 2021
Anti-money laundering technology must operate in a collaborative ecosystem
With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built Continue Reading
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News
23 Mar 2021
Generation Z majority left cold by data literacy
Data literacy is a term with little currency among 16 to 21-year-olds, according to research commissioned by analytics database company Exasol, but more than half of those surveyed think data skills should be more prominent in education Continue Reading
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News
23 Mar 2021
Scottish government AI strategy majors on ethics and inclusion
Scottish government announces artificial intelligence strategy that involves the creation of a Scottish AI Alliance to be drawn from across society, including trade unions and companies Continue Reading
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News
23 Mar 2021
UK defence strategy strengthens AI, cyber and satellite spies
The nature of warfare is changing. Electronic warfare will need to be a key component of the UK’s defence strategy Continue Reading
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News
23 Mar 2021
Home Office completes transfer of all business apps to Oracle Cloud
Home Office has completed its deployment of Oracle’s Cloud Applications suite to all its functions across 35,000 staff, ahead of other government departments Continue Reading
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Blog Post
17 Mar 2021
The battle of the poms
A Pennsylvania mum has been charged with multiple counts of harassment after reportedly using deepfake technology to oust her daughter’s cheerleading rivals. In a current-day reimagining of Sophie ... Continue Reading
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News
17 Mar 2021
Nordic healthcare digitisation drives medtech growth
Nordic medtech is growing rapidly as the healthcare sector adopts technologies such as artificial intelligence and the internet of things Continue Reading
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News
16 Mar 2021
One-fifth of all UK tech investment went to just 10 scaleup firms in 2020
Annual Tech Nation report shows UK technology firms saw record levels of investment in 2020, but a significant proportion of it was concentrated in a small number of scaleup enterprises Continue Reading
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News
16 Mar 2021
Josh Bersin 2021 technology guide vaunts employee experience
Josh Bersin’s annual HR technology market guide for 2021 pulls out employee experience as the hottest area, as the sector shifts to productivity-boosting tech Continue Reading
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News
15 Mar 2021
Parliamentary PACA Committee slams Gove over Covid-19 data failures
Parliamentary Public Administration and Constitutional Affairs Committee publishes report critical of government accountability regarding data behind the decisions taken during the coronavirus pandemic Continue Reading
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News
15 Mar 2021
Government plans for fresh AI strategy
The government wants to “unleash the power of AI” and be “the most pro-tech government ever”, according to digital secretary Oliver Dowden Continue Reading
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Blog Post
12 Mar 2021
Is AI washing helpful for digital healthcare?
It has been fashionable for the past several years to invoke the term “artificial intelligence” as a ritual bath for the use of IT in healthcare. And while a level of hype can be taken with a pinch ... Continue Reading
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Feature
12 Mar 2021
Amazon Go – is now the right time?
In the beginning of 2021, Amazon launched a physical store in London, but is it the right time to be investing in offline? Continue Reading
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Feature
12 Mar 2021
Interview: Uber driver Yaseen Aslam on his Supreme Court battle and what’s next for gig workers
Private hire driver and union organiser Yaseen Aslam speaks to Computer Weekly about his legal battle with Uber and what the UK Supreme Court ruling means to workers in the gig economy Continue Reading
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News
11 Mar 2021
Oracle Q3, 2020-21: Revenue growth of 3% backdrop to Ellison attack on SAP
Chairman and CTO Larry Ellison launches competitive attack on SAP as Oracle’s third-quarter results show revenue growth of 3% Continue Reading
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Opinion
11 Mar 2021
Data-driven innovation needs trustworthy governance
The pandemic has given us a glimpse of what data-driven technology can do for society – and we cannot go back to the status quo Continue Reading
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News
11 Mar 2021
IFS ramps up single-platform cloud delivery as it bids ERP adieu
Business applications supplier shifts fundamentally to cloud infrastructure while sloughing off enterprise resource planning as it rebrands Continue Reading
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News
10 Mar 2021
SAS launches free data skills programme for job seekers
Pro bono data skills programme, in tandem with job placement agencies, has the aim of training 10,000 people Continue Reading
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News
10 Mar 2021
Australia’s job market to shrink 11% with automation
Those who perform highly structured administrative jobs in finance, accounting and procurement are most at risk as automation continues to reshape Australia’s workforce Continue Reading
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News
05 Mar 2021
Affordable legal advice for all – from a robot
Artificial intelligence project strives to make legal advice affordable to the whole of society Continue Reading
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News
05 Mar 2021
Innovation underpinned by trustworthy governance, says CDEI
Public support for greater use of digital technologies such as AI depends on how much trust people have in its governance, says report Continue Reading
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News
05 Mar 2021
APAC leads in open source adoption
APAC organisations are using open source software to modernise their infrastructure and develop containerised applications, though security concerns linger on Continue Reading
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Feature
04 Mar 2021
AI projects yield little business value so far
Artificial intelligence has been red hot in recent years, but it is generating precious little business value so far, although World Remit and Virgin Hyperloop have met with some success Continue Reading
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Blog Post
04 Mar 2021
We shan’t forget
Online genealogy platform MyHeritage has embraced deep learning with its Deep Nostalgia service, which allows users to crudely animate photos of their long-dead descendants – or, let’s face it, ... Continue Reading
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News
03 Mar 2021
HPE results show demand for remote data and consumption model
As businesses prepare for the return to the office, HPE expects many of its customers will continue to need remote working and advanced analytics Continue Reading
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News
02 Mar 2021
PGA Tour teams up with AWS to improve fan engagement during tournaments
PGA Tour selects Amazon Web Services as its official cloud service partner as it sets about revamping tournament viewing experience for golf fans Continue Reading
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Feature
02 Mar 2021
Covid-19 and the art and science of data visualisation
The pandemic has seen political leaders and civil servants using data visualisation like never before – but there is more to the art than meets the eye Continue Reading
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Blog Post
01 Mar 2021
Improve trust in algorithmic decision-making
There is a new dirty word in politics. Over the last few weeks politicians and commentators have spoken publicly about how this year’s GCSE and A’levels won’t be based on algorithms. Instead, they ... Continue Reading
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News
26 Feb 2021
Palantir once more in sights of civil libertarians over NHS Covid data store
The award of a new government contract to data analytics supplier Palantir on the back of its participation in the NHS Covid-19 data store has provoked Open Democracy into legal action, backed up by an exposure of lobbying activity that pre-dates the pandemic Continue Reading
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News
25 Feb 2021
GCHQ sets out rules of the road for AI in cyber
A paper produced by GCHQ shows how the intelligence agency can use artificial intelligence responsibly as a tool to protect the UK’s national security Continue Reading
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News
25 Feb 2021
Deloitte: How organisations can prepare for new look office work
In the 1980s, desktop computing changed the workplace. Today, the coronavirus pandemic has led to companies rewriting a 40-year-old rule book Continue Reading
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E-Zine
25 Feb 2021
CW Nordics: Nordic startups aim to take the lead in pet tech advances
Nordic technology startups are looking to take pet tech mainstream following the acceleration of the industry during the coronavirus pandemic. Also in this issue, read how businesses can learn lessons from Nordic technology startups to prepare employees to return to the office after Covid-19 restrictions lift. Continue Reading
- 24 Feb 2021
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News
24 Feb 2021
Facebook’s AI doctoral research programme makes inroads into UK
Facebook collaborates with University College London to bring artificial intelligence doctoral research programme to the UK, with aim to open-sourcing the findings Continue Reading
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News
23 Feb 2021
XDR makes cyber a Stroll in the park for Aston Martin F1
Aston Martin Cognizant Formula One team will run SentinelOne’s Singularity XDR platform under the bonnet Continue Reading
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News
23 Feb 2021
AI powers reputational damage insurance policy
Reputational damage has an immediate impact on a company’s share price, and brand loyalty built over many years can be lost in an instant Continue Reading
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Feature
19 Feb 2021
Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future
Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career and the region’s future Continue Reading
- 18 Feb 2021
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Opinion
17 Feb 2021
Healthcare digitisation at point financial services was in 1990s
For all the talk about digitised healthcare, the sector is only where banking was in the 1990s. How can it catch up? Can the Covid-19 pandemic crisis be a catalyst? Continue Reading
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Blog Post
17 Feb 2021
The mystery novel coronavirus
Scientists have been using machine learning to pick out the animal kingdom’s prime suspects for the next coronavirus, and we’re sorry to report it spells party over for a number of familiar ... Continue Reading
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News
16 Feb 2021
Qatar regulator launches platform to monitor human understanding of financial crime
Qatari financial services regulator works with global body to provide digital platform to assess whether financial services workers understand how to prevent financial crime Continue Reading
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E-Zine
16 Feb 2021
How Covid-19 has hit IT salaries and job prospects
In this week’s Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals’ wages and job security. A potentially deadly cyber attack on a US water plant highlights the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now. Continue Reading
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News
15 Feb 2021
NHS trust expedites data management with Qlik in pandemic
Wrightington, Wigan and Leigh NHS Foundation Trust turned its use of BI apps from Qlik to rapid effect during the Covid-19 public health emergency Continue Reading
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News
15 Feb 2021
How computer vision can protect coral reefs
The Australian Institute of Marine Science teams up with Accenture to protect coral reefs in a computer vision project inspired by a Netflix documentary Continue Reading
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News
11 Feb 2021
Benioff projects future of work onto Salesforce’s ‘Cloud 3.0’
Salesforce is unveiling a vision of the future of work based on what it calls ‘Cloud 3.0’, with ‘Hyperforce’ – a rearchitecting of the Salesforce CRM platform to run on public clouds Continue Reading
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Blog Post
10 Feb 2021
AI: An intelligence without reasoning! Can we trust it?
This is a guest blogpost by Dr Jamil El Imad, Chief Scientist at NeuroPro. Alan Turing, a brilliant scientist and mathematician is attributed with being the father of artificial intelligence. He ... Continue Reading
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News
09 Feb 2021
Russia’s Sber launches international AI contest for children
Children from across the world invited to take part in artificial intelligence competition launched by Russian bank-turned-tech business Continue Reading
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News
08 Feb 2021
Interview: Robert Opp, chief digital officer, United Nations Development Programme
Chief digital officer of the United Nations Development Programme talks about the relationship between digital technologies and sustainability, and how it can be used for a more environmentally-friendly and inclusive future Continue Reading
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News
08 Feb 2021
Woolworths to invest more than A$50m in skills training
More than 60,000 Woolworths employees across store and e-commerce operations, supply chain network and support offices are expected to benefit from the new investment Continue Reading
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News
04 Feb 2021
Microsoft launches Viva as employee experience platform born out of Teams
Microsoft has launched an “employee experience platform”, based on Microsoft Teams, said to aid the integration of the working environment Continue Reading
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Opinion
04 Feb 2021
Let’s build on the innovation shown by UK tech during pandemic
The UK’s technology sector has innovated and shown leadership through the Covid-19 crisis, particularly with developments in AI. It is now time to maintain and build on that progress, so the UK remains a global force in tech innovation Continue Reading
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News
04 Feb 2021
UiPath hires former cloud executive to head APAC business
Former Google and AWS executive Rick Harshman will lead UiPath’s business in Asia-Pacific, where adoption of robotic process automation is growing Continue Reading
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News
04 Feb 2021
CDEI: Local government data use must keep up Covid momentum
The Centre for Data Ethics and Innovation says momentum in local authority data use during the Covid-19 pandemic is in danger of being dissipated without central government investment and support for data skills development Continue Reading
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News
03 Feb 2021
Has Covid-19 made bank branch closures easier to sell?
Big banks continue to close branches and invest more in technology as the Covid-19 pandemic makes a case for digital banking Continue Reading
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News
03 Feb 2021
UK slow in AI maturity race
A new survey for Rackspace has found that IT decision makers in the UK struggle with finding the right skills to support artificial intelligence Continue Reading
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News
03 Feb 2021
Healthcare and life sciences dominate 2021 DataIQ 100 list
NHS England’s managing director of data and analytics, Ming Tang, joins data leaders from pharmaceutical companies AstraZeneca and GSK in the top 10 of this year’s DataIQ 100 list Continue Reading
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News
02 Feb 2021
Nordic region provides autonomous vehicle test bed
Nordic region has the suppliers, environment and appetite for pioneering the development of autonomous vehicles Continue Reading
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News
02 Feb 2021
Bank of Singapore taps analytics to improve operations
Private banking arm of Singapore’s OCBC Group will use analytics to improve compliance, customer service and the performance of its sales teams Continue Reading
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News
28 Jan 2021
SAP launches ‘Rise’ business transformation as a service
SAP CEO Christian Klein announces business transformation as a service package, dubbed Rise Continue Reading
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News
28 Jan 2021
TCS rings in the new year on a roll
India’s Tata Consultancy Services recorded one of its strongest third-quarter earnings and grew its brand value amid a global pandemic Continue Reading
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Feature
27 Jan 2021
APAC career guide: How to become a DevOps engineer
A DevOps career can be highly rewarding, as long as you are open to learning new things and collaborating with team mates to solve problems in software development Continue Reading
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News
27 Jan 2021
After a push at the start, Mencap’s automation journey is gathering pace
UK charity was helped out by a bank at the start of an automation investigation that is now a project sweeping across the organisation Continue Reading
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News
25 Jan 2021
Inside Grab’s DevOps practices
A senior software engineer at Grab offers a peek into the DevOps practices at one of Southeast Asia’s technology unicorns Continue Reading
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News
18 Jan 2021
AI specialists and software engineers among most popular UK roles, says LinkedIn
Demand for specialist software engineers and people with skills in AI have risen, according to professional network LinkedIn Continue Reading
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Opinion
18 Jan 2021
Smarter use of AI means business process optimisation, not simply automation
To get the most from artificial intelligence and automation, IT leaders need to focus on where the technology adds real-world business value, not the trendy tech Continue Reading
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News
14 Jan 2021
Unforeseen consequences of new technologies put UK at risk
Lords committee told that the risks associated with various emerging digital technologies must be assessed together, with input from UK citizens, if the government is to avoid ‘siloisation’ of fundamentally interconnected problems Continue Reading
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E-Zine
14 Jan 2021
CW Middle East: $60m venture capital fund targets 120 startups
Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Also read how Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy. Continue Reading
- 13 Jan 2021
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News
13 Jan 2021
South Central Ambulance Service drives out of Covid data fog with Qlik
Ambulance service’s business intelligence has come into its own during the coronavirus crisis, helping the managers behind the paramedics to deliver the service with fast data flows and joined-up datasets Continue Reading
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News
12 Jan 2021
Former ministers speak out on Mike Lynch extradition
As Mike Lynch, founder and former CEO of Autonomy, awaits his US extradition hearing, several former Tory MPs have expressed their concerns Continue Reading
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E-Zine
12 Jan 2021
Can AI ever match the power of the brain?
In this week’s Computer Weekly, artificial intelligence is still no match for the brain – we talk to Intel’s neuromorphic computing lab to see how researchers are trying to address that. Our buyer’s guide examines identity and access management. And we find out why datacentres are becoming a new target for financial investors. Read the issue now. Continue Reading
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News
11 Jan 2021
Ordnance Survey opens up direct, API access to location data for public sector
Location data made available to public sector organisations via application programming interfaces, reducing data management overheads Continue Reading
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News
08 Jan 2021
Major facial-recognition supplier builds system to identify masked faces
Facial-recognition supplier claims new system can accurately identify masked faces, therefore promoting public health during the pandemic. But questions remain about whether its existing UK law enforcement clients will be deploying the technology Continue Reading
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News
08 Jan 2021
AI Council advises government to do artificial intelligence moonshots
The AI Council has published a “roadmap” of advice to government in respect of developing a UK state strategy for artificial intelligence, encompassing skills, vendor support and public sector procurement Continue Reading
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News
07 Jan 2021
Poor data flows hampered government’s Covid-19 response, says the Science and Technology Committee
House of Commons Science and Technology Committee finds poor data management to have hampered the government’s Covid-19 pandemic response Continue Reading
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News
07 Jan 2021
Competition and Markets Authority kicks off Nvidia/Arm investigation
In September, Arm and Nvidia announced a £31bn merger. Will Arm chip design remain free from Nvidia’s influence? Continue Reading
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News
06 Jan 2021
Distributed supercomputer DiRAC gets a £20m upgrade
New funding will be used to boost performance and make the HPC system much more energy efficient Continue Reading
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News
05 Jan 2021
AI advancement: Mimicking decision-making
In The Terminator, Arnold Schwarzenegger is transported back to 1984. If Arnie had to rely on cloud connectivity, he’d still be walking around naked Continue Reading
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News
04 Jan 2021
Caerphilly council delivers free school meals through automation
Welsh council expands its robotic process automation project, which has successfully helped the council deliver free school meals during the Covid-19 pandemic Continue Reading
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News
03 Jan 2021
Covid-19’s impact on the retail supply chain
The Covid-19 pandemic has exposed gaps in the ability of retailers to mitigate supply chain imbalances Continue Reading
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News
31 Dec 2020
Pandemic heroes dominate New Year Honours List 2021
The New Year Honours List 2021 is remarkable for its recognition of those who have excelled during the Covid-19 public health emergency, including digital and data professionals Continue Reading
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News
30 Dec 2020
Top 10 ASEAN IT stories of 2020
Here are Computer Weekly’s top 10 ASEAN IT stories of 2020 Continue Reading
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News
30 Dec 2020
UK-EU Brexit deal passes Commons with six-month data adequacy bridge
IT industry trade body TechUK has welcomed a six-month data adequacy bridge, in the wake of the EU-UK trade deal that the House of Commons has voted for Continue Reading
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Feature
30 Dec 2020
How to monitor remote workers humanely
Monitoring employees who work remotely has taken on a whole extra dimension in the Covid-19 pandemic year of 2020. Financial services firms are among those which suggest ways of doing it humanely and legally Continue Reading
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News
30 Dec 2020
Top 10 information management stories of 2020
Here are Computer Weekly’s top 10 information management stories of 2020 Continue Reading
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Feature
29 Dec 2020
Get real: Live streaming analytics important to post-Covid growth, but not without good data
Live streaming analytics could assume increased importance as a fuel for post-Covid growth, but not without good data Continue Reading
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News
29 Dec 2020
Top 10 business applications stories of 2020
Here are Computer Weekly’s top 10 business applications stories of 2020 Continue Reading
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News
24 Dec 2020
UK-EU Brexit deal: TechUK and DigitalEurope hail new dawn but note unfinished data business
Technology trade bodies TechUK and DigitalEurope welcome Christmas Eve UK-EU Brexit deal as a new dawn, but say there is work still be to done on data adequacy and financial equivalence Continue Reading
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News
24 Dec 2020
UK-EU Brexit deal: TechUK sees positive runes on digital and data adequacy
TechUK is giving a cautious welcome to the imminent UK-EU trade deal, seeing positive signs for data adequacy and digital trade Continue Reading
