Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
20 Dec 2024
Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank
The retail bank is moving at pace to introduce generative AI into key customer-facing services as part of a wider digital transformation across the organisation Continue Reading
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News
20 Dec 2024
Top 10 data and ethics stories of 2024
Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading
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News
12 Nov 2021
Oversight of biometrics and surveillance should not go to ICO
Biometrics and surveillance camera commissioner Fraser Sampson has panned the UK government’s proposed plan to absorb the functions of those roles under the remit of the information commissioner Continue Reading
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News
11 Nov 2021
Green energy Cray supercomputer to power weather predictions
HPE is building a supercomputer that will be shared by four European meteorological services Continue Reading
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News
11 Nov 2021
Financial Conduct Authority chooses Aiimi for improved information discovery
The Financial Conduct Authority has awarded a three-year contract to UK enterprise search firm Aiimi to enable the regulator’s staff to find documents more easily and collaborate better Continue Reading
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News
10 Nov 2021
Vast Data: Big shifts promised for an AI future
Purveyor of Universal Storage says AI and GPU-based compute will dominate, and is set to benefit with its (relatively) cheap, deep and quick QLC-plus-Optane offer Continue Reading
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News
10 Nov 2021
EU artificial intelligence regulation risks undermining social safety net
Europe’s proposed artificial intelligence regulation will not adequately protect people from European governments' increasing use of the technology in social security decisions and resource allocation, says Human Rights Watch Continue Reading
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Feature
10 Nov 2021
What Norwegians are learning as they pioneer autonomous ships
Norway is leading the world in developing autonomous ship technology – and the world should pay attention to its latest developments Continue Reading
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News
09 Nov 2021
Yoti develops age estimation algorithm for under-13s
Age estimation technology developed by Yoti is being pitched as a way of helping social media platforms and other online businesses protect younger internet users from harm Continue Reading
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News
09 Nov 2021
Real Madrid teams up with Adobe to enhance global fan experience
Real Madrid is using Adobe’s Experience Cloud software to better connect with its fans in Spain and worldwide Continue Reading
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News
09 Nov 2021
Gartner: Why CIOs need to replan their roadmap
IT has always been about gaining more efficiency by automating processes, but greater efficiency doesn’t lead to a step change in business outcomes Continue Reading
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News
09 Nov 2021
Singapore ups ante in AI with sectoral programmes
Singapore launches two national AI programmes to bolster adoption of AI by financial institutions and the public sector Continue Reading
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Feature
08 Nov 2021
Mining for intelligence: Why business process intelligence makes for agility
Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive Continue Reading
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Opinion
08 Nov 2021
Watching me, watching you – challenging the rise of digital surveillance at work
Unprecedented levels of digital monitoring at work is embedding a culture of surveillance, despite workers’ opposition to the practices, says Prospect Union Continue Reading
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News
05 Nov 2021
Petrol station retailer EG Group opts for Rise with SAP to fuel growth
EG Group, a petrol station and food retailer, is looking to improve its operations with a move to Rise with SAP on an SAP private cloud alongside an implementation of the SuccessFactors HR system Continue Reading
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News
05 Nov 2021
UK and US governments agree joint quantum collaboration
Representatives from the two governments issue a joint statement on quantum information science and technology (Qist) Continue Reading
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News
04 Nov 2021
Rise with SAP attracts 11% interest from SAP customers
Research from the UK & Ireland SAP User Group has found only 11% of members plan to use SAP’s Rise with SAP business transformation as a service offering Continue Reading
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News
03 Nov 2021
Facebook self-imposes facial recognition moratorium
Facebook and Meta have committed to halting their use of facial recognition technology and deleting the biometric data of more than a billion people by the end of 2021, but will retain the underlying algorithms and software for potential use in future products Continue Reading
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News
03 Nov 2021
ODI Summit 2021: ‘Social prescribing’ for mental health lacks data infrastructure
A report published at the Open Data Institute’s annual summit finds social prescribing activities geared towards improving mental and physical health lack sufficient data infrastructure Continue Reading
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News
29 Oct 2021
Amazon Q3 2021: AWS nears 40% in year-on-year growth
Amazon has reported 39% year-on-year growth for its public cloud division AWS and posted overall third quarter revenue of $110.8bn, up 15% on last year Continue Reading
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News
29 Oct 2021
Facebook rebrands to Meta amid continuing controversies
Facebook has changed its corporate name to Meta to support its work on the next generation of “social technologies”, but concerns around trust and privacy persist Continue Reading
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News
28 Oct 2021
Illegal state surveillance in Africa ‘carried out with impunity’
Analysis of surveillance laws and practices in six African countries finds that existing privacy laws are failing to protect citizens from illegal digital surveillance, which is being facilitated and enabled by global tech companies Continue Reading
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News
28 Oct 2021
Benioffs and Salesforce put $300m into combating climate change on eve of COP26
$200m committed to reforestation and restoration efforts, and $100m for non-profits over the next 10 years Continue Reading
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Feature
28 Oct 2021
How software can help clean up emission-intensive industries
The potential to reduce emissions by making heavy industries and commercial buildings more efficient using software is immense. We explore the field Continue Reading
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News
27 Oct 2021
TSB opens 100-seat tech centre in Scottish capital
TSB has opened its latest tech centre in Scotland while IT services provider CGI announces the creation of hundreds of UK tech jobs Continue Reading
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News
26 Oct 2021
COP26: Is the tech sector ready to rise to climate challenge?
There is growing recognition that the tech sector produces mountains of e-waste and consumes significant amounts of energy and natural resources Continue Reading
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Opinion
26 Oct 2021
Building better data foundations to make the most of AI
The UK government's national artificial intelligence strategy relies on businesses putting in place the foundations for better use of data – EY research highlights the challenges ahead Continue Reading
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News
26 Oct 2021
Government selects network analytics tech to combat Covid-19 loan fraud
The UK government has awarded a contract to network analytics software provider Quantexa as part of its efforts to fight fraud, especially that connected with Covid-19 business support schemes Continue Reading
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E-Zine
26 Oct 2021
Managing cyber risk by integrating supply chains
In this week’s Computer Weekly, our latest Buyer’s Guide examines the security and IT integration challenges of modern supply chains, especially post-pandemic – while we also talk to the CEO of software provider SolarWinds about how the company overcame its huge supply chain attack. And we look at how a small town in Lancashire was chosen as the HQ for the UK’s new National Cyber Force. Read the issue now. Continue Reading
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Blog Post
25 Oct 2021
Why most companies are too stupid to get value from AI
This is a guest blog post by Chris Lynch, executive chairman and CEO, AtScale. I am not known for mincing my words. It is a fact that most companies are too stupid to get value from AI/ML. Too ... Continue Reading
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News
25 Oct 2021
Singapore-developed chatbot to provide genetic counselling
National University Cancer Institute, Singapore’s chatbot will kickstart the counselling process for patients who have a higher risk of contracting hereditary breast and ovarian cancer Continue Reading
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News
22 Oct 2021
MEPs vote to expand Europol data mandate
The European Parliament has voted in favour of expanding Europol’s mandate to process data and develop AI tools, but critics claim it contradicts a previous vote which opposed using new technologies to predict crime Continue Reading
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News
21 Oct 2021
SAP Q3 2021: Cloud year-on-year revenue up one-fifth, S/4 Hana adoption steady
SAP’s third quarter 2021 showed 20% year-on-year growth in cloud revenue and steady, incremental growth in S/4 Hana adoption Continue Reading
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News
20 Oct 2021
What does Saudi Arabia’s autonomous vehicle agenda mean to the rest of the world?
If all goes according to plan, within a few years, one million people will live in Saudi Arabia’s ‘city of the future’ – and every one of them will depend on a fleet of self-driving cars Continue Reading
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News
20 Oct 2021
Police IT buyers should compel suppliers to prove AI claims
House of Lords told that UK law enforcement bodies should use their position as buyers to compel private sector suppliers to divulge more information about how their AI-powered technologies work Continue Reading
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News
19 Oct 2021
Zopa becomes unicorn with latest funds to go to bank operation
Zopa will invest in its growing digital bank operation after becoming a unicorn in its latest fund-raising round Continue Reading
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E-Zine
19 Oct 2021
Making the case for and against police use of facial recognition technology
In this week’s Computer Weekly, as the Met Police enhances its facial recognition capabilities, we examine the pros and cons of law enforcement use of the technology. Three in five IT professionals want a new job – is there a tech exodus in the industry? And we take an in-depth look at the growth of the Nordic datacentre sector. Read the issue now. Continue Reading
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News
19 Oct 2021
Making machine learning operational
As artificial intelligence matures, IT departments will need to take control of change management and governance of data models Continue Reading
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Feature
18 Oct 2021
How companies are rethinking digital customer experience in wake of pandemic
The Covid-19 pandemic has exposed much digital rhetoric as hollow, as companies are now rethinking the digital customer experience, leveraging instant messaging and other tools Continue Reading
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News
17 Oct 2021
Graphcore opens Southeast Asia hub in Singapore
The AI chipmaker is looking to expand its sales teams and hire more engineers to support customer deployments in Singapore and the rest of Southeast Asia Continue Reading
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News
15 Oct 2021
Manchester City teams up with Qualtrics for fan experience management
Manchester City is teaming up with online survey software firm Qualtrics, part-owned by long-term City Football Group supplier SAP, to engage more intelligently with the football club’s fanbase Continue Reading
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News
14 Oct 2021
CIO interview: Cynthia Stoddard, CIO, Adobe
Leading IT at one of the world’s best-known software companies brings its own challenges and opportunities around digital transformation Continue Reading
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News
12 Oct 2021
BCS calls on government to retain protections against AI
BCS, the Chartered Institute for IT, wants the government to retain protections that allow people to have decisions about them made by an AI reviewed by humans if needed Continue Reading
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News
12 Oct 2021
Ban UK police use of facial-recognition, House of Lords told
Experts giving evidence to the House of Lords have said that UK police use of facial-recognition technology is disproportionate and ineffective, and further questioned the utility of algorithmic crime ‘prediction’ tools Continue Reading
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News
12 Oct 2021
Nearly half of finance firms will acquire or partner fintechs in next year
UK financial services firms are preparing to acquire or partner fintechs as they target business growth Continue Reading
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News
12 Oct 2021
AI estimated to provide 10% boost to UK GDP by 2030
AI has financial benefits but there are concerns the technology could displace a significant number of human workers in the next decade, says report Continue Reading
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E-Zine
12 Oct 2021
How AI – and puffins – are boosting renewable energy
In this week’s Computer Weekly, we find out how an artificial intelligence system for tracking puffins could help boost renewable energy use. We examine the often-overlooked, but often damaging, diversity issue of age discrimination in tech. And we look at the key considerations when choosing enterprise cloud file services. Read the issue now. Continue Reading
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News
11 Oct 2021
UnaBiz raises $25m in Series B funding
Regional IoT tech supplier will use the funds to strengthen its foothold in key markets and develop new products and services Continue Reading
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Feature
07 Oct 2021
What lies beyond the data warehouse?
Has the traditional data warehouse finally reached the end of its life? If so, what will follow it? Will it be a hybrid? We find out Continue Reading
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E-Zine
07 Oct 2021
CW Middle East: Middle East hospitals accelerate take-up of healthcare technologies
The Middle East is accelerating its take-up of digital healthcare technologies following lessons learned during the Covid-19 pandemic, with regional government turning to technology to track disease trends and monitor treatment. Also read in this issue how the UAE’s National Program for Coders will offer ‘golden visas’ to 100,000 entrepreneurs, enterprise owners and startups. Continue Reading
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News
07 Oct 2021
How data drives Air Canada’s cargo business
Data-driven insights and artificial intelligence are helping Air Canada to find a new business path as it expands its cargo business following the pandemic Continue Reading
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News
06 Oct 2021
MEPs approve report opposing certain uses of AI by police
European policymakers have approved a report on the use of AI in criminal matters, rejecting several amendments in the process that would have made it easier for police to potentially conduct predictive analytics and biometric surveillance Continue Reading
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News
06 Oct 2021
Ocado gets closer to autonomous delivery with Wayve trial
Startup Wayve takes what it believes is a different approach to autonomous driving by modelling the behaviour of a driver Continue Reading
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News
06 Oct 2021
Aetos to deploy Singtel MEC for security operations
Security firm Aetos will use Singtel’s multi-access edge computing platform to run applications such as surveillance robots, drones and video analytics at its security command centre Continue Reading
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E-Zine
05 Oct 2021
The Most Influential Women in UK Technology 2021
In this week’s Computer Weekly, we reveal the 50 women chosen as the most influential in UK technology for 2021, and talk to the 10th winner of our annual list – Poppy Gustafsson, CEO of Darktrace. Also, our latest buyer’s guide looks at digital customer experience technologies. Read the issue now. Continue Reading
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News
05 Oct 2021
Australian organisations lack maturity in responsible AI
Most Australian organisations are still in the early stages of their responsible artificial intelligence efforts despite growing use of AI by businesses and consumers, study finds Continue Reading
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News
04 Oct 2021
Chancellor uses Tory Party conference speech to announce AI scholarships
Artificial intelligence holds the key to unlocking productivity, and developing the right skills to harness this potential was one of the focal points at the Tory Party conference Continue Reading
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News
01 Oct 2021
Met Police purchase new retrospective facial-recognition system
Retrospective facial-recognition software purchased for £3m by the Met Police will be deployed in coming months amid continuing controversy around the use of biometric technologies by law enforcement bodies Continue Reading
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Opinion
30 Sep 2021
UK AI strategy focused on economic growth, resilience and ethics
Chris Eastham of law firm Fieldfisher looks at the government’s National Artificial Intelligence Strategy, and the merits of the 10-year plan and its approach Continue Reading
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News
29 Sep 2021
Blue Prism deal adds RPA to Tibco software product range
Robotic process automation provides another piece of the jigsaw in Tibco’s drive to be a data company Continue Reading
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Feature
28 Sep 2021
Ultimate questions require ultimate understanding in the quantum era
In The Hitchhiker’s Guide to the Galaxy, Deep Thought calculates the answer to the ultimate question of life, the universe and everything as ‘42’. But what of quantum computing? Continue Reading
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E-Zine
28 Sep 2021
Chancellor Rishi Sunak talks tech
In this week’s Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now. Continue Reading
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News
28 Sep 2021
APAC IT spending to grow by 9.3% in 2021
Organisations across the region will spend more on technologies such as AI and IoT this year, as part of their long-term investment plans to improve operational efficiency and customer service Continue Reading
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News
27 Sep 2021
Uber drivers strike over pay issues and unfair dismissal claims
Unionised Uber drivers take industrial action in response to ongoing disputes over pay and claims that drivers are being unfairly dismissed as a result of the company’s technologies Continue Reading
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News
24 Sep 2021
Big Data London: Mitigate AI bias rather than try to remove it, say experts
Bias cannot be stripped from artificial intelligence systems, but organisations can work to mitigate it, Big Data London 2021 attendees heard this week Continue Reading
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News
24 Sep 2021
Big Data London: NHS Digital data service struggled with Covid testing demands
A critical component of NHS Digital’s data processing struggled to cope with demand caused by Covid-19 testing, Big Data London 2021 attendees heard this week Continue Reading
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News
24 Sep 2021
IBM ramps up quantum education initiative
IBM is trying hard to break quantum computing away from the boffins to find real-world application areas Continue Reading
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News
24 Sep 2021
London publishes guidelines for ethical use of smart city tech
Latest draft of the ‘Emerging Technology Charter for London’ encourages local authorities, public services and technology companies to improve how they implement technology in the capital Continue Reading
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News
22 Sep 2021
Dreamforce 2021: Benioff declares Salesforce as net zero and Slack ubiquitous across stack
Marc Benioff, CEO and chair of Salesforce, declares his company net zero in a keynote at Dreamforce 2021 in San Francisco, alongside update on Slack integrations Continue Reading
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News
22 Sep 2021
UK government launches first national artificial intelligence strategy
Ten-year plan is expected to drive corporate adoption of the technology, boost skills and attract international investments Continue Reading
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News
22 Sep 2021
Newham aims to harness local talent to build data economy in London
The London Borough of Newham sets out to enable its young, digitally savvy population to build a data economy for sustainable growth through the launch of Newham Sparks at London Tech Week 2021 Continue Reading
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News
22 Sep 2021
AI cannot be regulated by technical measures alone
The regulation of artificial intelligence must address the power of tech companies, as technical measures alone will not be enough to prevent the harms caused by AI-driven technologies, says report Continue Reading
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News
22 Sep 2021
Legacy, unautomated IT was root cause of human error in pensions underpayment
Caseworkers at Department for Work and Pensions had to use systems dating back to 1988 and manually move data to different systems, leading to human error Continue Reading
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News
21 Sep 2021
UK needs coordinated effort to regain ground in high-performance computing
The UK is falling behind in the supercomputer league as a lack of skills and awareness of large-scale computing holds back organisations Continue Reading
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News
21 Sep 2021
IDC: Salesforce-related economic activity will create 271,000 UK jobs and £52bn in sales by 2026
IDC research published on the eve of Dreamforce 2021 claims Salesforce-related economic activity will create 271,000 British jobs by 2026 and stoke £52bn in revenue Continue Reading
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21 Sep 2021
Cities worldwide band together to push for ethical AI
The chief digital and technology officers of London and Barcelona speak to Computer Weekly about their joint initiative launched with other cities to promote the ethical deployment of artificial intelligence in urban spaces Continue Reading
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E-Zine
21 Sep 2021
The cities planning for ethical use of AI
In this week’s Computer Weekly, we talk to tech leaders in Barcelona and London about a collaboration to ensure ethical use of AI in the era of smart cities. The UK government wants to reform data protection law – we assess the implications. And we examine the latest best practice in hybrid cloud. Read the issue now. Continue Reading
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News
21 Sep 2021
DBS eyes AI and blockchain talent
Singapore-based bank DBS is looking to hire 150 developers and engineers skilled in artificial intelligence (AI) and blockchain through its hackathon programme Continue Reading
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News
20 Sep 2021
Trust deficit retards predictive analytics adoption in banking, says Qlik
Concerns about trust and regulatory compliance are impeding the adoption of predictive analytics in financial services, according to data analytics firm Qlik Continue Reading
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News
20 Sep 2021
NGO Fair Trials calls on EU to ban predictive policing systems
The use of artificial intelligence to predict criminal behaviour should be banned because of its discriminatory outcomes and high risk of further entrenching existing inequalities, claims Fair Trials Continue Reading
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News
17 Sep 2021
Whittingdale and Warman ousting completes reshuffle of every digital, data and tech minister
All of the UK ministers responsible for technology, digital and data are moving on as a result of Boris Johnson's latest reshuffle Continue Reading
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16 Sep 2021
Covid-19 and demographic shifts will drive the deployment of automation
Businesses will need to shore up their productivity through technology and automation to cope with the pandemic and a shrinking workforce, says an industry expert Continue Reading
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16 Sep 2021
NUHS taps RPA in Covid-19 swab tests
Singapore’s National University Health System deploys RPA bots to automate patient registration during Covid-19 swab tests as part of broader efforts to improve efficiency Continue Reading
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16 Sep 2021
Buyer’s guide to robotic process automation
Computer Weekly explores where RPA fits into the broader automation landscape, and other purchase and implementation considerations Continue Reading
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E-Zine
16 Sep 2021
CW APAC: Buyer’s guide to robotic process automation
In this handbook, Computer Weekly looks at the adoption of robotic process automation in APAC and where the technology fits in the wider automation landscape Continue Reading
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News
15 Sep 2021
UN human rights chief calls for moratorium on AI technologies
High commissioner’s call for a moratorium on the use of AI systems that pose a serious risk to human rights is accompanied by a UN report on the negative human rights impacts associated with the technology Continue Reading
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News
14 Sep 2021
Renault set to test out Google supply chain digital twin
Digital twin simulation of supply chain draws in disparate data sources to deliver efficiencies and prevent disruptions Continue Reading
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News
14 Sep 2021
Oracle Q1 2021-2 results: Cloud revenue reaches a quarter
In its first-quarter results for fiscal 2021-22, Oracle claims that its IaaS plus SaaS revenue represents 25% of its total Continue Reading
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News
13 Sep 2021
RPA adoption still in its infancy in Asia-Pacific
While there have been successful deployments of robotic process automation in mature markets, adoption of the technology is largely in its infancy across Asia-Pacific, says a regional Blue Prism executive Continue Reading
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News
13 Sep 2021
Portcast secures $3.2m, eyes global expansion
Logistics startup Portcast will use its pre-Series A funding to expand globally and bolster its cloud-based service with prescriptive AI capabilities Continue Reading
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News
09 Sep 2021
Government relies on tech to reduce NHS waiting lists
Health and social care secretary Sajid Javid aims to reduce NHS waiting list backlog through use of virtual wards, artificial intelligence and new surgical hubs Continue Reading
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News
09 Sep 2021
Tech R&D gets cash boost through £113m Future Leaders Fellowships
Projects including a four-legged, multi-terrain robotic walker, ‘biogeobatteries’ and organic smartphone materials are among 97 projects to receive funding Continue Reading
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News
09 Sep 2021
Ali Ghodsi, Databricks CEO: Scandi-Californian hybrid is an ideal
Ali Ghodsi, CEO of Databricks, reflects on the business culture of Silicon Valley, his Iranian-Swedish background, and where big data analytics is going during these early days of machine learning Continue Reading
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E-Zine
09 Sep 2021
CW Europe: Dutch researchers build security software to mimic human immune system
In this issue of CW Europe, find out how researchers in the Netherlands are attempting to help IT systems fight certain cyber attacks in a similar way to the human immune system works. One of the team at Dutch research institute TNO was originally an immunologist, and saw parallels with the human immune system in the field of cyber security. Also in this issue, find out about the so-called “Klarna academy” in Stockholm, which has created the next set of Nordic fintech entrepreneurs. Continue Reading
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News
07 Sep 2021
Procuring law enforcement tech needs greater scrutiny
Tech firms are playing a high-stakes game to drive adoption of artificial intelligence and surveillance technology in law enforcement Continue Reading
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News
07 Sep 2021
Government opens £2bn chest for big data analytics
The Crown Commercial Service has published an early notification notice for a £500m per annum big data analytics procurement framework, which will run from 2022 to 2026 Continue Reading
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Blog Post
06 Sep 2021
Welcome to the Digital Singularity
This is a guest blogpost by Jason Kingdon, chairman and CEO, Blue Prism Link all computers together – why would you do that? Way back in the 1980s various academic and scientific institutions ... Continue Reading
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News
02 Sep 2021
National Highways sets out data-driven plan for Strategic Road Network
Digital twins, data sharing, predictive analytics and the use of drones all get a mention in Digital Roads five-year strategic plan Continue Reading
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Opinion
01 Sep 2021
Using geospatial data to unlock innovation in the property sector
Louise Weale from Ordnance Survey argues that geospatial data is key to unlocking business innovation in the property sector Continue Reading
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News
01 Sep 2021
University of Sunderland applies technology through robot dog
Students will apply technologies such as artificial intelligence to robotic dog as part of their learning Continue Reading
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News
31 Aug 2021
Singtel counts on telco edge to crack enterprise 5G market
Singtel is counting on its investments in its multi-access edge compute platform to stand out in the enterprise market for 5G services Continue Reading
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News
29 Aug 2021
Mainland Chinese businesses lead tech adoption in APAC
Chinese firms are more likely than others in Asia-Pacific to tap on artificial intelligence and business intelligence among other technologies to drive innovation Continue Reading