News
Mobile apps and software
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January 18, 2019
18
Jan'19
Siemens connects to world’s largest UCC deployment
German technology powerhouse Siemens AG reveals how it unified communications and collaboration for hundreds of thousands of employees worldwide
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January 10, 2019
10
Jan'19
More than half of customers will shop for food online by 2021
Just over 40% of customers currently do their grocery shopping online, but with that number expected to rise to more than half by 2021, are retailers doing enough to meet customer expectations?
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January 09, 2019
09
Jan'19
Banking apps overtake online banking
Mobile apps are the most popular channel for banking as consumers swap online platforms for smartphone software
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January 08, 2019
08
Jan'19
CES 2019: Here plugs Alexa into in-car navigation service
Here, the former Nokia mapping unit now owned by a consortium of German carmakers, is to integrate Amazon Alexa with its navigation and location services
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January 02, 2019
02
Jan'19
SMEs urged to get on board with Network Services 2 framework
Suppliers have until the end of January 2019 to sign up to the new government network services purchasing framework
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December 28, 2018
28
Dec'18
Top 10 HR technology stories of 2018
Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management
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December 27, 2018
27
Dec'18
Top 10 retail tech stories of 2018
Computer Weekly looks at what 2018 had in store for the retail industry – what technologies were retailers rushing to adopt and which brands fell behind?
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December 18, 2018
18
Dec'18
Ancient Britain comes to life at Bath’s 5G testbed
The West of England Combined Authority is running a 5G Smart Tourism project at Bath’s world-famous Roman spa
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December 14, 2018
14
Dec'18
Paris latest city to join Tech Global Advocates
The city of Paris is the latest to join the Tech Global Advocates network, offering a life raft to fintechs in the UK that want to retain customers across Europe
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December 10, 2018
10
Dec'18
BT upgrades InLink street kiosks for deaf, speech-impaired people
BT has added a next-generation text service to its InLink street kiosks to make the service more accessible to people who are deaf, hard of hearing or speech impaired
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December 07, 2018
07
Dec'18
Quarter of all UK shopping now happens on mobile devices
UK’s high-street spend is the lowest across Europe as mobile devices account for a growing portion of online shopping
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November 28, 2018
28
Nov'18
UK competition watchdog concerned with PayPal’s fintech acquisition
Competition and Markets Authority fears $2.2bn deal could reduce competition for payment services in the UK
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November 26, 2018
26
Nov'18
Unprecedented actions by Commons committee augur badly for Facebook
House of Commons’ serjeant-at-arms effectively arrested the CEO of a US software company and frogmarched him to Parliament, where he was told he would be imprisoned if he failed to hand over papers on Facebook
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November 23, 2018
23
Nov'18
ASOS launches digital assistant to help customers find right size
Online fashion retailer ASOS has launched an artificially intelligent assistant to help consumers find the right size of clothing before they place an order
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November 22, 2018
22
Nov'18
IKEA to focus on digitisation and convenience shopping
Swedish furniture brand IKEA will be cutting jobs and focusing on smaller stores and its digital pipeline in a bid to usher in a new era of business transformation
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November 21, 2018
21
Nov'18
Lincolnshire Police signs 10-year cloud control room tech refresh deal with Motorola Solutions
Lincolnshire Police is embracing cloud technologies within its control room environment as it strives to improve the efficiency of its operations
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November 16, 2018
16
Nov'18
Russian banks to introduce contactless ATMs
Russian banks have introduced their first contactless ATMs, which customers can link to via smartphones and wearable devices
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November 15, 2018
15
Nov'18
The Gym Group flexes its muscles with data analytics
No-frills fitness company The Gym Group is using analytics technology to find insights from its financial, HR and membership data, as it limbers up for rapid expansion in the UK
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November 12, 2018
12
Nov'18
NHS issues guidance for instant messaging use in acute settings
As NHS staff are increasingly turning to messaging apps to communicate with each other, the government issues guidance saying only tools meeting the NHS encryption standard should be used
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November 08, 2018
08
Nov'18
M&S admits online remit “well behind” competitors
Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes
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November 07, 2018
07
Nov'18
Fintechs advised on how to work with big banks
Advice backed by the government for fintechs on how to engage with traditional finance firms is published
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November 07, 2018
07
Nov'18
Lloyds Banking Group shaking up its workforce to reflect digital times
Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital
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November 06, 2018
06
Nov'18
NatWest pilots digital bank for SMEs
App-based banking platform offers small enterprises other business tools on top of a current account
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November 05, 2018
05
Nov'18
How Birchbox uses social media for personalisation and discovery
The UK marketing director of subscription service Birchbox told the Retail Week Tech conference about the retailer’s use of social media and data to offer customers a personalised service
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November 02, 2018
02
Nov'18
Jlab 2019 to focus on experiential shopping
Each year, John Lewis hosts a number of retail startups intent on using technology to transform the industry. Next year they will be aiming to change the customer experience in-store
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November 01, 2018
01
Nov'18
Robotic delivery service hits the streets of Milton Keynes
Following extensive testing and a limited commercial roll-out in campus enterprise environments, Estonian robotics firm Starship Technologies is launching a direct-to-consumer robot delivery service in Milton Keynes
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November 01, 2018
01
Nov'18
How Bahrain plans to become a regional fintech hub
Bahrain is a small island with big plans for its financial technology industry
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October 31, 2018
31
Oct'18
IoT R&D projects missed out on £10m of government funding
A series of delays and disruption caused chiefly by changes in project ownership meant the government’s IoT UK Research and Innovation Programme failed to use a quarter of its allocated budget between 2015 and 2018
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October 30, 2018
30
Oct'18
How Avanade keeps pace with Microsoft and the market
Systems integrator Avanade has had to adapt to Microsoft’s evolution into an “ecosystem platform” that includes open-source software
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October 25, 2018
25
Oct'18
Nordic banks target SME customers with fintech services
Traditional Nordic banks are slimming down workforces as they turn increasingly to technology-based service delivery, and some are linking up with small fintech companies to deliver online products.
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October 24, 2018
24
Oct'18
SMEs use fintech in fight against online giants, but fears remain
Online SMEs are turning to financial technology to help them make payment processes easy for customers as they try to compete with online giants
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October 19, 2018
19
Oct'18
Russians using less cash after accelerated use of electronic payments
Russians are increasingly using electronic payments rather than cash, a recent study by Sberbank has found
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October 18, 2018
18
Oct'18
Home Office ‘seriously’ considered ESN shutdown
New disclosures from those responsible for the troubled Emergency Services Network project have revealed that, contrary to previous denials, the Home Office came close to pulling the plug earlier this year
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October 17, 2018
17
Oct'18
Contactless payments surpass Chip and PIN in UK shops
Contactless card payments now account for more spending in UK stores than Chip and PIN
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October 17, 2018
17
Oct'18
Nordic CTO interview: Anders Johanson, Husqvarna
Husqvarna is on a journey to transform itself into a product and services company by using the latest digital technology and Anders Johnson is a driving force behind it
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October 12, 2018
12
Oct'18
ASOS launches voice shopping on Google Assistant
Online fashion brand introduces voice shopping service to help customers navigate its thousands of products more easily
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October 10, 2018
10
Oct'18
Ofcom says government should lead on internet regulation
Representatives from the telecoms regulator tell House of Lords that the government should build a framework for internet regulation that other bodies can follow and enforce
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October 09, 2018
09
Oct'18
Grab signs up for Azure, nabs investment from Microsoft
Ride-hailing, delivery and mobile payments firm will use slew of Azure services to improve operations and customer experience
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October 05, 2018
05
Oct'18
Telenor retrains 20,000 staff as it prepares for impact of digital tech
Norway-based mobile phone company Telenor, which provides phone services in Scandinavia and Asia, is challenging its workforce to spend 40 hours a year learning digital skills as it prepares for the impact of digital technology
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October 04, 2018
04
Oct'18
APAC SMEs still hanging on to older PCs
A majority of small and medium-sized business in Asia-Pacific are still using PCs older than four years out of cost and application compatibility concerns
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October 01, 2018
01
Oct'18
Mobile will be more disruptive for retail than online, says Facebook representative
Facebook’s retail industry head says mobile technology is likely to cause a bigger shift in retail than online shopping did
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September 28, 2018
28
Sep'18
Brighton’s 5G experiment enters new test phase with focus on virtual reality
The latest phase of the Digital Catapult’s 5G mobile network testbed in Brighton has begun, with digital businesses from across Sussex taking part in trials of augmented, mixed and virtual reality technology
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September 28, 2018
28
Sep'18
Finland’s e-retail sector driven by international growth
Finland has a fast-growing e-retail industry as a positive consequence of the huge job cuts at Nokia
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September 24, 2018
24
Sep'18
Phased roll-out of ESN to start in early 2019
The government will adopt a phased approach to the roll-out of the new emergency services 4G communications network
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September 21, 2018
21
Sep'18
RBS, Barclays and NatWest customers suffer more mobile banking outages
Banks apologise for problems that have affected mobile and internet banking services
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September 19, 2018
19
Sep'18
Medical firm debuts internet-connected prosthetic limbs
Orthotic and prosthetic services business Hanger is trialling five connected prosthetic limbs with support from AT&T’s Foundry innovation lab
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September 17, 2018
17
Sep'18
Nationwide Building Society adds over a billion pounds to IT spend
Nationwide is increasing the budget for its latest multi-year IT project
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September 17, 2018
17
Sep'18
Invest to be customer obsessed
We share insights from Forrester’s ‘Digital Store Playbook’ on how to transform retail operations to enhance the digital customer experience
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September 14, 2018
14
Sep'18
Hancock touts his support for controversial GP at Hand service
Health secretary says GP at Hand helps deliver a better service and that he wants to help the app expand across the country, as he highlights importance of embracing technology
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September 13, 2018
13
Sep'18
Tech Nation startup programme demonstrates richness of UK fintech
A Tech Nation programme to support the UK's financial technology startups demonstrates the increasingly diverse range of business-to-business products and services available through the country's fintech community