News

Internet technology

• December 22, 2016 22 Dec'16

  Almost 90% of customers say social media availability affects brand loyalty

  Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty

• December 15, 2016 15 Dec'16

  Industry backs call for government action on 5G

  The mobile industry has rallied around this week’s National Infrastructure Commission report on 5G and telecoms

• December 13, 2016 13 Dec'16

  GP tests out connected stethoscope, cleared for NHS use

  A digitally connected stethoscope from a Silicon Valley startup is now available in the UK and promises to change patient-doctor interaction

• December 07, 2016 07 Dec'16

  The United Arab Emirates enterprise IT trends for 2017

  The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT

• December 07, 2016 07 Dec'16

  UKtech50 interview: ARM Holdings CEO Simon Segars

  The UKtech50 most influential person in UK IT 2016, ARM Holdings CEO Simon Segars, shares his thoughts on the consequences of Brexit, access to skills and the importance of security in a world full of connected devices

• December 06, 2016 06 Dec'16

  Ofcom reveals duct and pole sharing proposals for fibre broadband

  Regulator has made a number of suggestions to make it easier for broadband providers to get access to BT Openreach’s ducts and poles

• December 02, 2016 02 Dec'16

  Academics link payment card vulnerability to Tesco Bank cyber heist

  UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist

• December 01, 2016 01 Dec'16

  AWS CEO hails "changing of the guard" in enterprise IT on the back of cloud growth

  AWS CEO Andy Jassy hits out at “old guard” enterprise IT suppliers, while talking up his company’s ability to out-sell and out-innovate them

• November 30, 2016 30 Nov'16

  Mastercard uses artificial intelligence for transaction approval

  Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security

• November 29, 2016 29 Nov'16

  BT and Openreach to split: but what will change as a result?

  The telecoms industry has welcomed Ofcom’s decision to legally split BT and Openreach, but what, if anything, will actually change?

• November 29, 2016 29 Nov'16

  Ofcom to legally separate BT and Openreach

  Telecoms regulator Ofcom is to push ahead with plans to require the legal separation of BT and Openreach

• November 25, 2016 25 Nov'16

  CBRE: Cloud drives Q3 demand for colocation space in Frankfurt and London

  CBRE’s third-quarter datacentre market tracker highlights soaring demand for colocation capacity in Frankfurt and London, as cloud providers court European enterprises

• November 24, 2016 24 Nov'16

  How InterContinental Hotels connects with real-time marketing

  InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands

• November 23, 2016 23 Nov'16

  Case study: How the RAC is digitising roadside assistance

  The RAC, an organisation steeped in tradition, is on a modernisation drive. We look at how Microsoft Azure is helping it digitise older cars

• November 23, 2016 23 Nov'16

  Nationwide breaks norm and opens branch because of technology

  Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers

• November 22, 2016 22 Nov'16

  Alleged hacker Lauri Love’s ‘life will be destroyed’ under Trump regime

  Supporters fear for activist Lauri Love if his extradition to face hacking charges to the US goes ahead

• November 21, 2016 21 Nov'16

  Foot Locker to roll out ‘best fit’ recruitment software after productivity hike

  Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores

• November 17, 2016 17 Nov'16

  Lending platform pioneer Zopa aims to become a UK bank

  Zopa, the company that pioneered the peer-to-peer lending sector with its tech platform, looks to add more disruption to the retail banking market

• November 17, 2016 17 Nov'16

  ASA calls for clarity on broadband speed claims

  The Advertising Standards Agency turns its attention to how broadband providers advertise the speed of their packages, amid fears that consumers may be misled

• November 15, 2016 15 Nov'16

  Amber Rudd orders Lauri Love extradition to US to face hacking charges

  Engineering student Lauri Love faces trials in three US states and a possible 99-year jail sentence for allegedly hacking into US government computer systems as part of a political protest, despite concerns over his health

• November 11, 2016 11 Nov'16

  GDS strategy aims to 'take digital transformation further'

  An early draft of the new Government Digital Transformation Strategy, seen by Computer Weekly, aims to tackle the challenge of breaking down civil service IT siloes

• November 11, 2016 11 Nov'16

  White space spectrum to bring wireless broadband to Isle of Arran

  Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland

• November 02, 2016 02 Nov'16

  Coca-Cola cloud project bottles rewards for 25,000 staff

  Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees

• November 01, 2016 01 Nov'16

  Insurers face same legacy system battle as retail banks

  The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems

• October 26, 2016 26 Oct'16

  John Lewis chooses three retail tech startups to receive 2016 JLab funding

  Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot

• October 25, 2016 25 Oct'16

  Australian IT spending to be near A$85bn in 2017

  Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers

• October 25, 2016 25 Oct'16

  Case study: Ocado uses machine learning to help customer services deal with email overload

  Ocado's head of data, Dan Nelson, reveals details of how the online grocer is using machine learning to bolster the responsiveness of its customer service teams

• October 25, 2016 25 Oct'16

  How collaboration will feature in the future of digital supermarkets

  Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future?

• October 25, 2016 25 Oct'16

  Insurers are joining fintech party

  Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope

• October 24, 2016 24 Oct'16

  Dyn DDoS attack highlights vulnerability of global internet infrastructure

  Last week’s DDoS attack on DNS firm Dyn has highlighted both the vulnerability of the world’s internet infrastructure, and the dangers of leaving internet of things devices unsecured

• October 21, 2016 21 Oct'16

  Spotify on benefits of ditching its datacentres and going ‘all-in’ on Google cloud

  Spotify’s vice-president of infrastructure opens up about the company’s datacentre downsizing plans, and how taking a multi-cloud to IT consumption would not work for the firm

• October 19, 2016 19 Oct'16

  Matt Hancock calls for market to lead on full FTTP broadband

  Digital and culture secretary used his keynote speech at Broadband World Forum to call for a national market-led fibre-to-the-premise roll-out, and pledged government support to make it happen

• October 19, 2016 19 Oct'16

  Snowden: the IT analyst turned whistleblower who exposed mass surveillance

  Oliver Stone's biopic on Edward Snowden reaches the heart of the ethical crisis posed by mass surveillance for the state and ordinary citizens

• October 18, 2016 18 Oct'16

  Saving Lauri Love: activists plan their next move

  An eclectic bunch of activists, charity workers and reformed hackers spent a rainy Sunday afternoon plotting their next move in a campaign to save Lauri Love from extradition to the US on hacking charges

• October 14, 2016 14 Oct'16

  Retail websites riddled with security holes, researchers warn

  Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites

• October 13, 2016 13 Oct'16

  IT startups suffer from strict, out-of-date Dutch laws

  The Netherlands government needs to ensure that legislation enables disruptive technology to flourish

• October 11, 2016 11 Oct'16

  Facebook at Work comes out of beta and launches as Workplace

  Facebook launches its Workplace application for use in a professional environment after a year of beta

• October 07, 2016 07 Oct'16

  Dunkin’ data – how one firm is going donuts for data analytics

  The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data

• October 03, 2016 03 Oct'16

  TalkTalk overhauls broadband packages to challenge rivals

  Internet service provider TalkTalk throws down the gauntlet to its rivals by making a number of changes to its packages that it claims will put customers' interests first

• September 30, 2016 30 Sep'16

  How IoT can revolutionise running railways

  Mobile computing, mobile sensor networks and deep learning are behind French rail operator SNCF’s efficiency drive

• September 29, 2016 29 Sep'16

  NGOs challenge UK and US mass surveillance in human rights court

  Privacy International, Liberty and the American Civil Liberties Union are among 10 human rights groups backing a landmark challenge to mass surveillance in the European Court of Human Rights

• September 29, 2016 29 Sep'16

  Trust issues stifling digital economy growth, study shows

  Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows

• September 28, 2016 28 Sep'16

  Business secretary calls for national broadband upgrade

  In a speech to the Institute of Directors’ annual conference, Greg Clark calls for a major broadband upgrade to support the reinvention of the government’s industrial strategy

• September 26, 2016 26 Sep'16

  Emirates Islamic bank and the Muslim finance revolution

  The CIO at Dubai-based bank Emirates Islamic tells Computer Weekly how IT is supporting the company through industry change

• September 26, 2016 26 Sep'16

  Bangkok Airways takes customer service to the cloud

  Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud

• September 22, 2016 22 Sep'16

  Pizza Hut Hong Kong rips up traditional CRM rule book

  IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam

• September 20, 2016 20 Sep'16

  Digital Catapult sets up London-wide IoT network

  The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases

• September 16, 2016 16 Sep'16

  Alleged hacker Lauri Love can be extradited to the US, court rules

  Westminster Magistrates’ Court has ruled that alleged hacker, Lauri Love, can be extradited to the US, where he could face a 99-year prison sentence

• September 13, 2016 13 Sep'16

  Banks and fintech firms respect each other, says HSBC boss

  The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss

• September 12, 2016 12 Sep'16

  MaidSafe secure internet concept enters testing phase

  Scottish internet startup MaidSafe brings its vision for a more private and secure approach to the web a step closer to reality