News

IT strategy

May 23, 2019 23 May'19
Crown Commercial Service to procure £360m online benefits system

Procurement agency wants new platform to become a one-stop shop for employee benefits across government
May 22, 2019 22 May'19
GoCardless migrates to cloud and gets Google engineering capability

Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform
May 22, 2019 22 May'19
Hundreds of European retail banks will disappear as challengers scoop up customers

One in every 10 banks in Europe will no longer exist as digital challengers take customers from them
May 21, 2019 21 May'19
GDS to ‘cajole’ departments into using voice-based services

The vision of GDS director-general Kevin Cunnington is to get governments to roll out voice technology into major services by 2027

May 21, 2019 21 May'19
Dutch lecturer researches the person behind the cyber criminal

Dutch academic is trying to get inside the mind of cyber criminals by understanding what makes them tick
May 21, 2019 21 May'19
Capita’s NHS contract under review after patient records blunder

Outsourcer’s health service deal in doubt following the latest in a “litany of failings”, with 160,000 patient records being wrongly archived
May 20, 2019 20 May'19
UK leads in government AI readiness

The UK is one of the best placed in the world to take advantage of related technologies for public service delivery, according to a study
May 20, 2019 20 May'19
London council trials Verify-based digital ID scheme for vulnerable citizens

Programme under way at Tower Hamlets will allow residents to build a digital footprint and get better access to council services
May 20, 2019 20 May'19
Lloyds Bank creates 500 IT roles in Scotland

New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences”
May 20, 2019 20 May'19
Google cuts off Huawei from Android ecosystem

Google decision follows an executive order signed by President Trump, but Huawei insists US businesses and consumers will be the real losers

May 17, 2019 17 May'19
École Hôtelière de Lausanne puts Amelia the robot at its core

When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear
May 17, 2019 17 May'19
Government digital leaders to receive salary boost

The Cabinet Office revealed plans to increase the pay of some senior roles in an effort to compete with the industry
May 16, 2019 16 May'19
ANZ CIOs hit roadblocks in digital agenda

Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda
May 16, 2019 16 May'19
How Open University went from bespoke IT to vanilla SAP

It’s hard convincing users their business processes are a dud. But this is what Chris Youles, chief information officer of the Open University, needed to do to transform the organisation
May 16, 2019 16 May'19
CIOs want staff with good soft skills to help drive digital change

Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows
May 16, 2019 16 May'19
Fujitsu sets out to restore trust in technology

Trust in technology, how to recapture it, and how to ensure AI doesn’t overstep its bounds were the big messages on the opening day of Fujitsu Forum in Tokyo
May 15, 2019 15 May'19
UK government boosts AI Council with new appointments

New recruits come from online-only retailer Ocado, the Independent Commission on Freedom of Information, and the Alan Turing Institute
May 15, 2019 15 May'19
Stella McCartney and Google Cloud start machine learning and fashion-focused sustainability push

Stella McCartney and Google Cloud are embarking on a joint pilot project that will draw on the tech giant's machine learning and cloud-based data processing portfolio to help clean up the fashion industry's supply chains
May 15, 2019 15 May'19
UK pensions trust launches £1.5bn tender for digital services delivery

The National Employment Savings Trust wants its new supplier to build innovations such as data analytics to services provided via digital channels
May 14, 2019 14 May'19
Digital business is connected business, says KuppingerCole

Businesses need to unlock data, rethink identity and access management, and capitalise on artificial intelligence in the digital era, says KuppingerCole
May 14, 2019 14 May'19
Footasylum steps up artificial intelligence to drive customer centricity

Retailer Footasylum is placing its bets on cloud-based emergent technologies to accelerate automation and personalisation across the business
May 14, 2019 14 May'19
Network Rail appoints Aidan Hancock as IT chief

Former BP technology chief Aidan Hancock joins the rail company to lead its digital transformation efforts
May 14, 2019 14 May'19
Councils urged to support 5G readiness

Local authorities must do more to facilitate the roll-out of next-generation mobile connectivity, study finds
May 13, 2019 13 May'19
HSBC hires Ian Bromwich as UK CIO

New incumbent Ian Bromwich joins HSBC from Lloyds Banking Group
May 13, 2019 13 May'19
Health screening IT unfit for purpose since 2011

National health bodies do not have full visibility of all the patients who need screenings, and a replacement system faces further delay, a new PAC report has found
May 13, 2019 13 May'19
More power for NHSX chief as top health service IT executive steps down

Operations director at NHS England Matthew Swindells has handed over his IT duties to the chief executive at the new digital unit, Matthew Gould
May 13, 2019 13 May'19
CIO interview: Sanjeev Katwa, head of technology, Tottenham Hotspur FC

The Premier League club’s state-of-the-art new stadium is claimed to be the most technologically advanced in the world – its IT leader takes us behind the scenes
May 10, 2019 10 May'19
Government hints at biometric regulations

Immigration minister says options are being considered around governance and oversight of biometric technologies use
May 10, 2019 10 May'19
Home Office seeks immigration technology head

The Home Office is looking for a suitable candidate to fill its newly created high-profile IT role, which will cover Brexit-related requirements around immigration technology
May 09, 2019 09 May'19
Deutsche Börse harnesses Microsoft cloud

German stock exchange signs deal with Microsoft that will not only benefit the exchange, but other organisations in the sector that are considering cloud migration
May 09, 2019 09 May'19
Confident BT Group calls on Openreach to build full-fibre faster

Openreach will ramp up the pace of its full-fibre network build over the next six years, with ambitious targets to bring ultrafast broadband within reach of 15 million homes by the middle of the 2020s
May 08, 2019 08 May'19
MP sets out concerns over GP at Hand software

Concerns raised over the robustness and breadth of the software underpinning Babylon Health’s app amid calls for an inquiry into the tool
May 07, 2019 07 May'19
Highways England trials self-driving trucks for roadworks

A pilot is aimed at reducing project timescales and increasing worker safety, though vehicles are expected to take another two to three years to be fully operating
May 07, 2019 07 May'19
Tech manifesto calls on health secretary to ‘get basics right’

Royal College of GPs says joining up IT systems is essential to enable innovation
May 03, 2019 03 May'19
Labour calls for creation of ministry for cyber security

Shadow Cabinet Office minister Jo Platt accuses government of failing to provide leadership to fend off cyber risks
May 02, 2019 02 May'19
Lloyd’s of London unveils digital ambitions

Reforms will include a split into two automated exchanges, which is expected to boost performance and savings while reducing cost of services to customers
May 02, 2019 02 May'19
Department of Health enhances medical innovation programme

The Accelerated Access Collaborative initiative is expected to fast-track pioneering treatments and produce multimillion-pound savings to the NHS
May 02, 2019 02 May'19
Boots appoints former NHS IT executive as director of innovation

Retailer Boots has enlisted Richard Corbridge, former chief digital and information officer for Leeds Teaching Hospitals NHS Trust, to support its digital transformation initiatives
May 01, 2019 01 May'19
Department of Health pushes online regulation agenda

Tech giants commit to initiative to remove harmful content from their websites but MPs call for further changes in algorithms
April 30, 2019 30 Apr'19
CIO interview: Mark Holt, CTO, Trainline

A data-led strategy underpins the growth of the public transport app, which sells over 200 tickets a minute and logs more than 80 million customer visits a month
April 30, 2019 30 Apr'19
Department for International Trade slashes tech SME funding

Smaller UK companies will see their ability to showcase their offerings at large international events compromised, trade bodies say
April 29, 2019 29 Apr'19
Home Office to award £300m contract for management of biometric services

Government department is behind schedule in the selection of suppliers to work on two platforms covering fingerprints, DNA and facial matching capabilities
April 29, 2019 29 Apr'19
CIO interview: Dylan Roberts, CDIO, Leeds City Council

After 15 years leading technology in Leeds, Dylan Roberts is building a digital ecosystem for the entire region, even looking at how digital services can help extend life expectancy for local people
April 29, 2019 29 Apr'19
Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy
April 29, 2019 29 Apr'19
Malaysia to get its first AI park

Malaysia’s first artificial intelligence park to be developed by a trio of local and Chinese firms is expected to raise the country’s standing in the global race for AI supremacy
April 26, 2019 26 Apr'19
Digital map of UK underground pipes and cables to be developed

The Underground Asset Register is expected to reduce the costs and safety issues associated with maintaining underground cables and pipes
April 26, 2019 26 Apr'19
Central government fails to meet SME tech spending targets

Smaller businesses find it “impossible” to win public sector tenders while the number of single-bid contracts rises, report says
April 26, 2019 26 Apr'19
Laing O’Rourke Australia chooses private cloud route

The Australian arm of global engineering firm Laing O’Rourke signs up for Nutanix to run its core applications on a private cloud
April 25, 2019 25 Apr'19
Public becoming more aware of privacy abuses and unethical tech

Widespread abuses of privacy, biometric information and artificial intelligence mean the internet is in poor health, but growing popular awareness of its problems gives some cause for hope, says the Mozilla Foundation
April 25, 2019 25 Apr'19
European Union to create central biometrics database

New rules will see the introduction of a repository of personal data from hundreds of millions of citizens to support law enforcement across member states