News

IT services and outsourcing

• October 25, 2024 25 Oct'24

  Lords committee warns about risks of the UK losing its EU data adequacy

  The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal ...

• October 25, 2024 25 Oct'24

  How Infoblox is tackling multicloud complexity and boosting security

  Infoblox CEO Scott Harrell discusses the company’s new Universal DDI service designed to address the growing challenges of managing network security in hybrid IT environments

• October 24, 2024 24 Oct'24

  Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO

  Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development

• October 23, 2024 23 Oct'24

  ServiceNow touts Now platform as AI engine for transformation

  At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value

• October 22, 2024 22 Oct'24

  Former Post Office IT boss alleged to have misrepresented alternative to in-house build

  Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon

• October 21, 2024 21 Oct'24

  Techcombank’s tech investments set to fuel record profit

  The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine

• October 18, 2024 18 Oct'24

  How Philippine Airlines is transforming customer experience

  The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes

• October 16, 2024 16 Oct'24

  Philippines leaps forward in e-government with cloud-first strategy

  A common infrastructure and a ‘once-only’ principle have propelled the Philippines up the UN’s E-Government Development Index, streamlining services and bolstering data sovereignty

• October 15, 2024 15 Oct'24

  Tech and digital skills key to improving police productivity

  The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and ...

• October 15, 2024 15 Oct'24

  Hillingdon Council commits £9m to tech revamp in digital strategy

  Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data

• October 15, 2024 15 Oct'24

  Google launches Parallelstore file storage at cloud AI training

  Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud

• October 14, 2024 14 Oct'24

  How Zoom is charting its course towards an AI-first platform

  Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals

• October 11, 2024 11 Oct'24

  Post Office believes it took £36m from subpostmasters with unexplained losses

  The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself

• October 10, 2024 10 Oct'24

  Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’

  Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing

• October 09, 2024 09 Oct'24

  Zoom expands AI Companion capabilities, adds customisation options

  Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform

• October 09, 2024 09 Oct'24

  Under-fire Nick Read was unprepared for Post Office challenge

  Post Office boss Nick Read was not prepared for the task ahead of him when he joined the organisation as CEO in 2019

• October 09, 2024 09 Oct'24

  OpenAI to open office in Singapore to spearhead APAC expansion

  OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region

• October 08, 2024 08 Oct'24

  UK’s cyber incident reporting law to move forward in 2025

  The UK government says that enforced cyber incident and ransomware reporting for critical sectors of the economy will help to build a better picture of the threat landscape and enable more proactive and preventative responses

• October 08, 2024 08 Oct'24

  How AI is permeating enterprise IT

  The industry is ramping up efforts to help enterprise IT deliver artificial intelligence-based business applications

• October 08, 2024 08 Oct'24

  Can the Post Office project to replace Horizon be rescued?

  Evidence from the Post Office public inquiry shows huge problems with the critical project to replace the troubled Horizon IT system – after two government-mandated reviews, is there any sign it can succeed?

• October 04, 2024 04 Oct'24

  Post Office recruiting tech-savvy board member amid unravelling IT disaster

  Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director

• October 04, 2024 04 Oct'24

  Late evidence in Post Office Capture investigation could not be reviewed

  Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software

• October 03, 2024 03 Oct'24

  Local councils need ‘better support’ to buy AI responsibly

  The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest

• October 03, 2024 03 Oct'24

  Post Office and Fujitsu: from blood brothers to bad blood

  Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu

• October 03, 2024 03 Oct'24

  Nutanix courts VMware customers in APAC amid Broadcom concerns

  Nutanix is driving double-digit growth across the region by capitalising on the evolving cloud landscape with its hybrid cloud and artificial intelligence offerings, as well as anxieties about the future direction of VMware under Broadcom’s ownership

• October 02, 2024 02 Oct'24

  Amazon Mechanical Turk workers suspended without explanation

  A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay

• October 02, 2024 02 Oct'24

  Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash

  Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches

• October 02, 2024 02 Oct'24

  ‘Shocked’ MoneyGram hits back at Post Office

  Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract

• October 01, 2024 01 Oct'24

  APAC organisations embrace generative AI

  Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics

• September 30, 2024 30 Sep'24

  Google invests $1bn in Thailand’s cloud future

  The five-year investment will bolster Thailand’s digital economy, create more than 10,000 jobs each year and support the country’s cloud-first policy

• September 27, 2024 27 Sep'24

  How UEM Sunrise is driving transformation with Salesforce and AI

  Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy

• September 26, 2024 26 Sep'24

  Government plans reverse pitch events to drive digital change

  The government will hold three events for startups to showcase and collaborate with the Department for Work and Pensions and the Ministry of Justice to solve key problems faced by the departments

• September 26, 2024 26 Sep'24

  Fujitsu accused of ‘paying lip service’ to Post Office scandal victims

  Victims of the Horizon scandal believe Fujitsu’s offer of support to be a 'box-ticking' exercise with no commitments, nine months after seemingly heartfelt pledges

• September 25, 2024 25 Sep'24

  Post Office IT procurement mess saw £35m spent on air conditioner, says board member

  Post Office IT procurement mistakes have wasted millions of pounds of taxpayers money, non-executive board member tells public inquiry

• September 24, 2024 24 Sep'24

  Post Office IT department’s focus on chasing a discount meant botched procurement

  Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount

• September 24, 2024 24 Sep'24

  How VMware is supporting AI workloads

  VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region

• September 23, 2024 23 Sep'24

  Medtech startup brings Oracle AI to bear on cancer drug research

  Learn how Oracle Cloud Infrastructure and its cutting-edge AI features are bringing new benefits to cancer care by helping doctors identify better treatment options

• September 23, 2024 23 Sep'24

  Metro Bank outsources IT to Infosys to cut costs and digitally transform

  Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal

• September 23, 2024 23 Sep'24

  Post Office system still causing unexplained shortfalls for over half of subpostmasters

  A quarter of today’s subpostmasters are ‘very dissatisfied’ with how the current Horizon IT system works

• September 22, 2024 22 Sep'24

  Zendesk debuts outcome-based pricing for AI agents

  Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods

• September 19, 2024 19 Sep'24

  CIOs urged to pace AI adoption

  At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’

• September 18, 2024 18 Sep'24

  M1 ditches 70% of legacy systems in cloud transformation drive

  Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services

• September 18, 2024 18 Sep'24

  Dreamforce 24: Salesforce taps Nvidia to power Agentforce

  At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service

• September 17, 2024 17 Sep'24

  Salesforce’s agentic AI platform to transform business automation

  CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration

• September 17, 2024 17 Sep'24

  First CyberBoost Catalyse startup cohort named

  The first group of companies named to a cyber incubator programme run by Plexal and the National University of Singapore includes two growing UK businesses

• September 16, 2024 16 Sep'24

  Olam Agri to deploy S/4Hana on AWS

  Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks

• September 12, 2024 12 Sep'24

  Mphasis expands UK roots with leap into quantum computing

  Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans

• September 11, 2024 11 Sep'24

  Fujitsu cuts annual staff pay rise as Post Office scandal bites

  UK staff morale is at an all-time low as Japanese IT giant deals with the backlash from its involvement in the Post Office Horizon scandal

• September 10, 2024 10 Sep'24

  Oracle lauds customers and cloud collaboration at CloudWorld ’24

  Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda

• September 09, 2024 09 Sep'24

  At CloudWorld, Oracle completes hyperscaler trifecta with AWS

  Oracle opens up its annual CloudWorld event with a plethora of announcements, launching a partnership with cloud giant AWS and expanding previously announced tie-ups with Google Cloud and Microsoft Azure