News

E-commerce technology

• May 31, 2023 31 May'23

  Lloyds Bank calls on tech companies to control social media ‘wild west’

  Lloyds Banking Group is calling on tech giants to step forward in the fight against online fraud, which emanates in the social media ‘wild west’

• May 25, 2023 25 May'23

  Digital channels thriving for M&S but profits down

  Many of M&S’s digital offerings have gained more users over the past year, but after a long programme of transformation, profits are still smaller this year than last

• May 15, 2023 15 May'23

  Online sales suffer as consumers hit shops for bargains

  While overall shopping figures saw year-on-year growth in April 2023, online sales took a hit as shoppers look for cheaper goods in stores

• May 05, 2023 05 May'23

  Open banking use to increase 470% in next four years, driven from Europe

  Europe is leading the surge in the take-up of API-based open banking services, according to Juniper Research

• May 04, 2023 04 May'23

  Age UK calls for physical banking hubs as older people demand face-to-face banking

  UK charity calls for banks and government to speed up the introduction of physical banking hubs as research reveals millions of older people don’t bank online

• May 02, 2023 02 May'23

  Researchers see surge in scam websites linked to coronation

  Scammers and fraudsters continue to take advantage of large public events, with the coronation of King Charles III no exception

• April 25, 2023 25 Apr'23

  Online makes up 25% of retail sales three months in row

  The percentage of all retail sales made online remains steady at around a quarter this year, though cost of living is affecting customer behaviour

• April 18, 2023 18 Apr'23

  Fintechs get more certainty about open banking’s future direction

  Fintechs have welcomed the UK open banking regulators recommendations for the future of the sector

• April 05, 2023 05 Apr'23

  Nordic app-based bank offloads its peer-to-peer lending business

  Danish fintech Lunar has sold its peer-to-peer lending business to Sweden’s SaveLend

• March 30, 2023 30 Mar'23

  How millions of consumers and businesses are using open banking

  SMEs and consumers are increasingly turning to open banking services to help them manage their businesses and lives

• March 28, 2023 28 Mar'23

  Barclays makes further cut to branch network

  Barclays cuts another 14 branches from its network as it continues to see a migration to digital banking channels

• March 24, 2023 24 Mar'23

  Over a third of UK’s online transactions used digital wallets

  Mobile phone-based digital wallets are fast becoming a preferred method of buying goods and services online

• March 23, 2023 23 Mar'23

  US bakery pilots Amazon tech for palm payments

  Amazon's palm-scanning authentication technology is being used by US bakery and café chain to boost use of its loyalty programme

• March 14, 2023 14 Mar'23

  Central bank digital currency use set to soar over next seven years

  The use of central bank-backed digital currencies is set to explode over the next seven years as governments drive adoption to increase financial inclusion

• March 06, 2023 06 Mar'23

  Fintech industry calls for regulatory change to help struggling consumers

  Fintech trade body calls for regulatory changes to allow fintechs to broaden services for people struggling in the cost-of-living crisis

• March 02, 2023 02 Mar'23

  Salt Labs identifies OAuth security flaw within Booking.com

  Security flaw in Booking.com OAuth implementation could be used to launch account takeovers, but researchers discovered and flagged the issue before it could be exploited in the wild

• February 28, 2023 28 Feb'23

  Two years on from the Kalifa report, UK fintechs speak out

  Two years after the UK government’s Kalifa fintech report, entrepreneurs warn of a continuing Brexit headache and slow regulatory reform

• February 21, 2023 21 Feb'23

  Seven million people in UK used open banking services in 2022

  More than seven million people used services that harnessed open banking last year, with 1.2 million of these first-time users

• February 21, 2023 21 Feb'23

  Online makes up a quarter of retail sales in January 2023

  Online shopping makes up a quarter of all retail volumes in the first month of 2023, but retail is still rocky as the cost of living rises

• February 20, 2023 20 Feb'23

  App-based Zopa bank buys BNPL fintech

  App-based Zopa bank is adding a buy now, pay layer platform to its technology stack through its first acquisition

• February 15, 2023 15 Feb'23

  UK saw fintech investment collapse in 2022, but is still a world leader

  Fintech investment in the UK sees steep drop, but the country was still a top destination for capital

• February 14, 2023 14 Feb'23

  ‘Buy now, pay later’ crackdown in the making

  The finance regulator has proposed bringing ‘buy now, pay later’ providers within its regulatory remit

• February 14, 2023 14 Feb'23

  Payment tech provider opens Finnish tech hub

  Nordic payment tech supplier opens a hub in the Finnish city of Espoo to access expertise

• February 14, 2023 14 Feb'23

  UAE central bank programme to accelerate digital transformation

  The United Arab Emirates government launches programme to accelerate the digital transformation of the country’s finance sector

• February 10, 2023 10 Feb'23

  BNPL accounted for 12% of UK online spending in January

  Buy now, pay later products from fintech providers accounted for 12% of the £8bn spent online in the UK in January, according to analysis

• February 09, 2023 09 Feb'23

  Cost-of-living crisis creates appetite to switch banks

  As millions of Brits struggle with their finances, many view tailored financial services as beneficial

• February 09, 2023 09 Feb'23

  Consumers want tech-driven clothing stores

  As consumers increasingly visit stores as the pandemic subsides, NTT Data finds that technology in shops could persuade consumers to return to physical shopping

• February 07, 2023 07 Feb'23

  TSB pilots pods as branch replacements

  TSB joins Barclays in adopting banking pods to ensure customers have access to physical banking services as the number of high street branches declines

• February 06, 2023 06 Feb'23

  Online banks still riddled with cyber security flaws, report says

  Online bank Virgin Money was found to have the weakest online and application security measures in a Which? study but Nationwide, TSB and The Co-Operative Bank all failed on multiple points, too.

• February 03, 2023 03 Feb'23

  Finance regulator finding more misleading promotions quicker through improved digital tools

  UK finance regulator able to find and block misleading promotions faster through improved digital tools

• February 02, 2023 02 Feb'23

  UK government announces plans to protect consumers through cryptoasset regulation

  UK government wants feedback on its plans to regulate organisations operating in the cryptoasset sector

• February 01, 2023 01 Feb'23

  Romance fraudsters stole £65m from Brits since 2020

  Online romance fraudsters have scammed Brits out of £65m in the past three years, according to retail bank TSB

• January 31, 2023 31 Jan'23

  Digital banking changing the high street forever as banks close branches and open alternatives

  Banks are reshaping their channels as customers move to digital services, with physical innovation complementing digital strategies

• January 30, 2023 30 Jan'23

  Data of 10 million JD Sports customers accessed in cyber attack

  Data on 10 million people who shopped online at JD Sports over a two-year period was accessed and potentially stolen in a cyber attack

• January 26, 2023 26 Jan'23

  Final months of 2022 saw highest ever number of bank account switches

  More people than ever before switched their current account provider using the government’s switching service

• January 25, 2023 25 Jan'23

  UK Treasury recruiting digital currency leader

  The UK government’s investigation into the merits of a central bank digital currency gathers pace at it looks for a team leader

• January 20, 2023 20 Jan'23

  Year-on-year growth down to more customers, says Ocado

  As the customer landscape shifts, Ocado reports year-on-year revenue growth in the last quarter of 2022, bolstered by a successful Christmas

• January 16, 2023 16 Jan'23

  Cash use rises for first time in 13 years as cost of living increases

  The number of cash withdrawals increased last year, for the first time in 13 years, but remains below the pre-Covid-19 figure

• January 16, 2023 16 Jan'23

  CIO interview: Matt Grest, Very Group

  The Covid-19 pandemic changed many things, including an increase in remote working – so how is the Very Group approaching the workplace and talent post-Covid?

• January 11, 2023 11 Jan'23

  SMEs eye moving business to challenger bank

  Known for their consumer banking success, challenger banks are now winning over hearts and minds in the small business sector

• January 10, 2023 10 Jan'23

  Latest Innovate Finance report reveals decrease in UK fintech investment, but like-for-like increase

  Innovate Finance’s latest figures on fintech investment show reduction in UK, but report methodology leaves this open to change

• January 05, 2023 05 Jan'23

  Cashless Denmark has no bank robberies in a year for first time

  Denmark saw no bank robberies in a single year for the first time ever, but online fraud continues to increase

• December 21, 2022 21 Dec'22

  Top 10 retail technology stories of 2022

  Computer Weekly looks at what 2022 had in store for the retail industry – after the pandemic increasing technology adoption for most of the retail sector, what have firms put in place to survive the next few years?

• December 15, 2022 15 Dec'22

  Lego fixes dangerous API vulnerability in BrickLink service

  The Lego Group has remediated two potentially serious API vulnerabilities in its BrickLink digital resale platform, just in time for Christmas

• December 02, 2022 02 Dec'22

  Post Office boosted its ‘coffers’ as Horizon system threw up unexplained shortfalls, inquiry told

  The Post Office was ‘keen’ to make subpostmasters cover unexplained accounting shortfall as its business struggled, public inquiry hears

• November 23, 2022 23 Nov'22

  How Photobox keeps site reliability in the picture

  Photobox’s site reliability head discusses how the photo book and personalised gifts site manages a complex microservices architecture

• November 22, 2022 22 Nov'22

  Ducktail spins new tales to hijack Facebook Business accounts

  The increasingly active Ducktail cyber crime operation is refining its operations, seeking new methods to compromise its victims’ Facebook Business accounts

• November 15, 2022 15 Nov'22

  TikTok influencers are better than finance firms for money advice, say quarter of young adults

  Young people are turning to TikTok-based influencers for advice on how to manage their finances and where to bank

• November 13, 2022 13 Nov'22

  Online scam victims lose an average of £1,000 each

  New data from the National Fraud Intelligence Bureau shows victims of online fraud lose an average of £1,000 per person

• November 03, 2022 03 Nov'22

  Automated threats biggest source of cyber risk for retailers

  Threat actors targeting retailers during the coming holiday season are increasingly turning to automated forms of cyber attack, according to a report