News

E-commerce technology

October 07, 2014 07 Oct'14
Timberland focuses on online customer experience

After internationalising its e-commerce offering across Europe, Timberland's next priority is refining its online experience
October 07, 2014 07 Oct'14
L’Oreal aligns technology with the business to work faster

L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile
October 07, 2014 07 Oct'14
Mothercare uses mobile to engage with customers, not just to sell

Mothercare is continuing to use mobile to improve customer service and engage with users
October 02, 2014 02 Oct'14
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle

Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff

September 30, 2014 30 Sep'14
Oracle OpenWorld 2014: Toms expands global e-commerce

Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience
September 26, 2014 26 Sep'14
Visa loses mobility director to Apple

Mary Carol Harris, former director of mobile for Visa Europe, has left the firm to take up a position at Apple
September 24, 2014 24 Sep'14
Lloyds creates online appointment booking in attempt to save branches

Lloyds Bank has introduced a system which allows customers to book in-branch appointments online
September 17, 2014 17 Sep'14
KPMG: IoT, 3D printing and healthcare IT to have most impact

Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live
September 15, 2014 15 Sep'14
CIO interview: Stephen Hale, head of digital, Department of Health

“I want to make digital less of a novelty,” says the Department of Health’s head of digital Stephen Hale
September 15, 2014 15 Sep'14
Clarks shoes steps into digital

Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month

September 12, 2014 12 Sep'14
Retailers need to adopt ‘fail fast’ attitude to technology

Retailers experimenting with digital technologies must take a “fail fast” approach so they can deliver new innovations quickly
September 11, 2014 11 Sep'14
Boots to roll out real-time stock visibility in coming weeks

Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana
September 11, 2014 11 Sep'14
John Lewis sales reflect omni-channel growth

John Lewis and Waitrose have attributed an increase in sales and customers to their growing omni-channel offerings
September 10, 2014 10 Sep'14
UK retailers must invest more in digital technologies

The UK’s biggest retailers are ‘under-investing’ in in-store digital technologies
September 10, 2014 10 Sep'14
Google faces fresh EU pressure over advertising practices

European Commission calls for “new solutions” to address complaints that Google's online search advertising is anti-competitive
September 09, 2014 09 Sep'14
EY seeks tech startups to address challenges of right to be forgotten

Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation
September 05, 2014 05 Sep'14
'Bungled' Army 2020 IT recruitment contract loses £70m of savings

Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive
September 04, 2014 04 Sep'14
Ordnance Survey to release open data on green spaces

The Ordnance Survey is to release information and statistics on green space in England and Wales as open data
September 01, 2014 01 Sep'14
Suppliers discuss Emergency Services Network with Home Office

Suppliers have attended an event held by the Home Office to discuss details of the new Emergency Services Network
August 29, 2014 29 Aug'14
Tesco to reduce IT spend in a bid to cut costs

Supermarket giant Tesco has announced that it will be cutting costs from its IT budget to save money
August 29, 2014 29 Aug'14
Ocado’s technology under fire, causing share price to fall

Ocado’s IT has come under fire in a financial analyst's report that claims the market has over-valued the retailer's automation technology
August 28, 2014 28 Aug'14
Government appoints former Credit Suisse CIO as deputy CTO

The government has appointed former Credit Suisse CIO Magnus Falk as its new deputy chief technology officer (CTO)
August 27, 2014 27 Aug'14
Government sees 820,000 voters register online

Over one million UK citizens have registered to vote over the last two months, with around 820,000 opting for a new online registration service
August 20, 2014 20 Aug'14
PayPal launches one-touch payment technology for mobile apps

PayPal and Braintree have launched an open beta for developers to allow app makers to accept PayPal payments with one touch
August 18, 2014 18 Aug'14
CIO Interview: Hugh Fahy, CIO, Net-A-Porter

“I like to emphasis the ‘I’ bit in CIO,” says Hugh Fahy, chief information officer of the Net-A-Porter Group
August 14, 2014 14 Aug'14
Click and collect drives e-commerce growth for Asda

Shoppers at Asda are continuing to choose to buy their groceries online and pick them up in-store
August 14, 2014 14 Aug'14
CIO interview: Dave Ubachs, CIO, Staples Europe

Staples is undertaking major IT projects in Europe that will see e-commerce improvements and back-end consolidation in 16 countries
August 14, 2014 14 Aug'14
Amazon launches credit card reader for small businesses

Amazon has launched a card reader and mobile app for small businesses
August 13, 2014 13 Aug'14
Company Magazine ditches print to go online only

The womens’ monthly publication Company Magazine has announced it will become a standalone digital brand from October
August 11, 2014 11 Aug'14
USB-connected devices present cyber vulnerabilities

Connecting devices to computers using a USB port could lead to security breaches, say Berlin-based researchers
August 08, 2014 08 Aug'14
Why John Linwood is not to blame for BBC’s failed technology project

Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned?
August 07, 2014 07 Aug'14
Sacked BBC CTO wins unfair dismissal case

Former BBC chief technology officer John Linwood has won his case for unfair dismissal against the broadcaster
August 05, 2014 05 Aug'14
BT Business brings 4G to SMEs

BT Business has launched a range of plans for small businesses that include free access to 4G and unlimited BT Wi-Fi
August 04, 2014 04 Aug'14
Contactless payments continue to rise

Contactless transactions have increased by 189% since May 2013, according to Visa Europe.
August 01, 2014 01 Aug'14
Russian blogger law comes into action

A new information security law which places restrictions on Russian bloggers and social media users has come into force today
July 31, 2014 31 Jul'14
IT needs to improve network infrastructure for future of retail

IT departments need to up their game and improve networks for the retail sector which is on the brink of massive technology change
July 29, 2014 29 Jul'14
Hacker and UFO hunter Gary McKinnon launches SEO business

Hacker Gary McKinnon has set up a search engine optimisation business after winning a 10-year battle against extradition to the US
July 25, 2014 25 Jul'14
Amazon’s share price falls 6% on quarterly results

Amazon’s share price fell 6% in after-hours trade after the firm reported a second-quarter net loss of $126m
July 24, 2014 24 Jul'14
Six cyber criminals charged in $1m Stubhub fraud

The US has charged six members of an international cyber crime gang that defrauded Stubhub of $1m
July 17, 2014 17 Jul'14
BBC News commits to digital investment amid loss of 220 jobs

BBC News has announced a restructure where it will invest more into digital transformation and original journalism.
July 16, 2014 16 Jul'14
Ed Vaizey gets digital industries role in Cabinet reshuffle

Culture minister Ed Vaizey has been promoted to the post of minister for digital industries in this week’s Cabinet reshuffle
July 10, 2014 10 Jul'14
Google Ventures expands with $100m to fund ‘most disruptive’ startups in Europe

Google is launching an expanded venture fund for Europe, with £58m to support and invest in next-gen European startups
July 01, 2014 01 Jul'14
BBC promotes R&D controller Matthew Postgate to CTO role

The BBC has appointed its research and development (R&D) controller Matthew Postgate as the corporation's chief technology officer (CTO)
June 18, 2014 18 Jun'14
YouTube to block indie labels unwilling to join paid service

YouTube plans to drop music videos from independent record labels unwilling to join its new subscription music service
June 17, 2014 17 Jun'14
Department of Health sets out technology priorities for coming year

The Department of Health (DoH) has outlined changes in the way technology and information will be used over the coming year
June 16, 2014 16 Jun'14
House of Lords sets up Digital Skills Select Committee

The House of Lords has set up a select committee for digital skills
June 11, 2014 11 Jun'14
Register to vote online goes live

The latest online transactional service from government has gone live as part of the ‘digital by default’ initiative
June 03, 2014 03 Jun'14
High availability strategy key to saving costs, says Sungard AS

The cost of IT downtime is extremely high for businesses – but must all systems and applications be highly available all the time?
May 30, 2014 30 May'14
UK shoe retailer Office hit by data breach

Data breach at UK shoe retailer Office prompts calls for online firms to beef up security around customer details
May 22, 2014 22 May'14
Case study: Bank of America and Nationwide use in-branch telepresence

Bank of America and Nationwide implement video conferencing technology to enable customers to speak to banking specialists