News

Business intelligence and analytics

• September 22, 2017 22 Sep'17

  CIO interview: Russell Harte, group technology director, DFS

  The furniture store’s group head of IT speaks to Computer Weekly about how customer experience can be used internally

• September 15, 2017 15 Sep'17

  Oracle 2017-18 Q1 results: Cloud revenue jumps by 51%

  Oracle’s first quarter 2017-18 results show jump in cloud revenue of 51%, boosted by NetSuite acquisition. Executives continue to be bullish on cloud growth, and the AI makeover of core database is flagged

• September 13, 2017 13 Sep'17

  British Army enhances data-driven decision making to staunch churn

  The British Army is continuing to use SAS analytics software to improve its data management, with a particular focus on reducing high-value personnel churn

• August 31, 2017 31 Aug'17

  App-based challenger bank Starling enters next stage of its journey

  Thousands of people are downloading Starling’s app every week as the bank builds its customer base

• August 22, 2017 22 Aug'17

  Barclays installs devices to monitor office use

  Barclays bank has installed sensors connected to a cloud-based analytics platform to monitor and analyse office use

• August 10, 2017 10 Aug'17

  CIO interview: Daniel Gebler, chief technology officer, Picnic

  The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order

• August 02, 2017 02 Aug'17

  Fruit firm W B Chambers uses IFS suite to grow business

  W B Chambers, a Kentish fruit farm, has chosen IFS to support its business growth and to guard against the labour pool uncertainties of Brexit

• July 25, 2017 25 Jul'17

  AA Ireland turns to predictive analytics in fraud crackdown

  Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA

• July 10, 2017 10 Jul'17

  Experian admits mobile and online issues after system upgrade

  Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system

• June 29, 2017 29 Jun'17

  App-based banking continues its ascent in the UK

  The number of people banking from their mobile phones is increasing as more services are made available through the channel

• June 20, 2017 20 Jun'17

  NTT Docomo turns to SAP Hana to boost customer experience

  Japanese telco NTT Docomo rolls out in-memory database in eight months to analyse data from retail outlets and customer call centres in a bid to improve service levels

• June 16, 2017 16 Jun'17

  Greggs bakes in business change programme with SAP

  UK baker and food-to-go retailer says it has significantly advanced its business change programme with a full panoply of SAP software

• June 14, 2017 14 Jun'17

  SAP users look to software suppliers to help with fast-approaching GDPR

  An SAP UK and Ireland user group survey has found user organisations crying out for help as GDPR approaches, with cloud delivery a special concern

• June 14, 2017 14 Jun'17

  HR technology essential to cutting-edge customer service, say big businesses

  If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why

• June 09, 2017 09 Jun'17

  Patent group prepares for tough data protection laws by moving HR to the cloud

  CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation

• June 08, 2017 08 Jun'17

  Smart farming, IoT only way to feed growing population, says Beecham report

  A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population

• June 08, 2017 08 Jun'17

  Dubai Airports automates resource planning

  Airports in Dubai are using automation software to co-ordinate resources such as check-in gates and aircraft stands

• May 30, 2017 30 May'17

  ICC brings drones, smart bats and virtual reality to international cricket

  International Cricket Council teams up with Intel to transform the cricketing experience for fans and players with drones, smart connected bats and virtual reality

• May 24, 2017 24 May'17

  Interview: Nick Bleech, head of information security, Travis Perkins

  Last year, Travis Perkins implemented Splunk to help it to respond more quickly to security threats. Now, the business is looking into machine learning and a single customer view

• May 23, 2017 23 May'17

  Economic and political uncertainty drives organisations to rethink IT strategies

  CIO job satisfaction reaches a three-year high as organisations hire more IT staff and invest in innovative digital technology

• May 22, 2017 22 May'17

  Dutch railway uses IoT to reduce people jams

  Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams

• May 16, 2017 16 May'17

  Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

  Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience

• May 09, 2017 09 May'17

  Aruba Atmosphere: Machine learning to transform networking

  At Aruba Atmosphere EMEA in France, delegates learned how the network will incorporate machine learning features in the near future

• May 03, 2017 03 May'17

  Singapore to form data science consortium

  Led by the National Research Foundation, the academic and research group will spearhead adoption of data analytics among Singaporean companies

• April 26, 2017 26 Apr'17

  Infor to buy cloud BI company Birst

  Infor is buying cloud analytics firm Birst in a move to bolster its cloud-first ERP orientation

• April 24, 2017 24 Apr'17

  Motorola brings big data digital evidence service to UK police forces

  Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure

• April 12, 2017 12 Apr'17

  Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology

  Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’

• April 05, 2017 05 Apr'17

  Australia’s Commonwealth Bank unveils data analytics platform

  Free platform made available to bank’s customers at a time when only 34% of the country’s SMEs are making data-driven decisions

• April 04, 2017 04 Apr'17

  Analytics, internet of things to drive data volumes to 163ZB by 2025

  IDC study predicts consumers as creators of data will decline as the enterprise, analytics and “life critical” scenarios push total volumes to a tenfold increase by 2025

• March 26, 2017 26 Mar'17

  HPE, Tata Communications to build world’s largest IoT network

  The Lora-based network will benefit around 400 million people in India who can expect improvements in water quality and public safety

• March 24, 2017 24 Mar'17

  Serco uses HR technology to cut recruitment bill

  International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year

• March 14, 2017 14 Mar'17

  Derbyshire NHS Trust takes simple BI approach to secure patient safety

  Derbyshire NHS Foundation Trust opts for a simple, clinician and business-led approach to business intelligence to secure patient safety, using MicroStrategy

• March 14, 2017 14 Mar'17

  CIO interview: Simon McCalla, Nominet

  Nominet, the registry for more than 10 million of the UK’s internet domains, is expanding into the internet of things and internet security services

• March 10, 2017 10 Mar'17

  Singapore’s maritime sector facing talent shortages in big data

  The skills gap in Singapore is putting big data analytics out of reach for port and logistics companies

• March 08, 2017 08 Mar'17

  Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology

  Energy and services company claims major savings in IT costs after moving its HR services to the cloud

• February 20, 2017 20 Feb'17

  Sweden uses Minecraft for urban planning

  Swedish National Land survey has put its maps on Minecraft to promote its work

• February 15, 2017 15 Feb'17

  UAE bank builds predictive marketing models

  Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software

• February 13, 2017 13 Feb'17

  Autodata turns to big data to predict vehicle failures

  Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies

• February 09, 2017 09 Feb'17

  SAP connects S/4 Hana in the cloud with ‘intelligent’ ERP

  SAP has announced an intensification of S/4 Hana cloud delivery, together with an infusion of its enterprise resource planning with artificial intelligence

• February 08, 2017 08 Feb'17

  How a Dublin court case could derail EU-US data privacy agreements

  The Irish Commercial Court will consider whether privacy protection offered by standard contractual clauses for data transfers to the US from Europe is legally valid

• January 31, 2017 31 Jan'17

  SAP aims to clarify S/4 Hana, cloud apps roadmaps for customers

  The SAP board has launched an initiative to publish and clarify roadmaps, especially in respect of S/4 Hana and its cloud applications, and one product of this is a new technology choice tool

• January 05, 2017 05 Jan'17

  Robots replace staff at Japanese insurance firm

  Japanese insurance company Fukoku Mutual Life Insurance replaces 34 members of its claims assessment team with IBM Watson

• January 04, 2017 04 Jan'17

  Pernod Ricard toasts better demand forecasting with Infor

  Drinks company Pernod Ricard, known for its Absolut, Malibu and Jameson tipples, has improved demand forecast accuracy with Infor software

• December 21, 2016 21 Dec'16

  How Shazam handles its data reserves

  Chris Kammermann, senior infrastructure engineer at Shazam, explains how adopting the Splunk platform has helped the firm deal with legacy systems and data analysis

• December 16, 2016 16 Dec'16

  Amadeus turns to NoSQL to answer complex travel questions

  Travel software and services company Amadeus has employed a NoSQL database technology to help travellers find answers to complex travel queries

• December 07, 2016 07 Dec'16

  The United Arab Emirates enterprise IT trends for 2017

  The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT

• November 25, 2016 25 Nov'16

  Boots SAP centre of expertise helps take back control

  Walgreens Boots Alliance has built an SAP centre of expertise to take back control of the strategic direction of its IT organisation from its previously outsourced structure

• November 24, 2016 24 Nov'16

  How InterContinental Hotels connects with real-time marketing

  InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands

• November 23, 2016 23 Nov'16

  Case study: How the RAC is digitising roadside assistance

  The RAC, an organisation steeped in tradition, is on a modernisation drive. We look at how Microsoft Azure is helping it digitise older cars

• November 21, 2016 21 Nov'16

  Foot Locker to roll out ‘best fit’ recruitment software after productivity hike

  Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores