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Eir Ireland transforms contact centres to enhance customer experience
24 Nov 2023IT service provider announces partnership with leading Irish telco and technology firm to transform customer service, replacing legacy call centre systems with an API-first experience orchestration platform Read More
APAC organisations warm to microsegmentation
24 Nov 2023Nearly two-thirds of organisations in the APAC region see microsegmentation as a way to protect their IT assets, but lack the skills to deploy the technology Read More
Microsoft bans SME partners from selling its services via government's Cloud Compute 2 framework
23 Nov 2023Microsoft is under fire after documents leaked to Computer Weekly revealed it has banned reseller partners from selling its services via the government’s soon-to-be launched Cloud Compute 2 framework Read More
Aptum expanding channel ecosystem
23 Nov 2023Recently appointed channel executive outlines plans to increase the cloud player’s routes to market Read More
DWP to surveil bank accounts of benefit claimants for fraud
23 Nov 2023The UK government has outlined how it plans to tackle benefit fraud by giving the Department for Work and Pensions new powers compelling banks to collect and share data on claimants’ bank accounts Read More
MOVEit incident spurred UK decision makers to spend big on cyber
23 Nov 2023The MOVEit cyber attacks that unfolded in the spring and summer of 2023 seem to have driven an increase in both ransomware awareness and spend, according to a report Read More
Dell: Channel will need to provide AI reassurances
23 Nov 2023Dell research exposes levels of hesitancy among UK customers over artificial intelligence Read More
Expereo on tap for Carlsberg to deliver connectivity in 40 countries
23 Nov 2023SD-WAN/SASE and internet provider brings brewing giant ‘unrivalled’ connectivity in global network Read More
Growing European mobile data traffic drives pressure on network investment
23 Nov 2023Research from global mobile trade association shows that mobile contributed €910bn to Europe’s economy in 2022 Read More
Navigating the DPDI Bill: A transformative shift ahead
23 Nov 2023The Data Protection and Digital Information (No. 2) Bill, or DPDI, is set to reshape the UK’s data protection framework. Louise Brooks of DQM GRC considers the implications Read More