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How Virtual Nursing Can Help Fortify a Workforce in Crisis

By Anuja Vaidya 11 Jan 2024

Leaders from three healthcare organizations detail their virtual nursing efforts, how these are impacting their nurses, and the challenges to implementation. Read More

HHS Finalizes Religious Rights Rules Protecting Patient Care Access

By Sara Heath 11 Jan 2024

The final rule rescinds a 2019 statute that HHS said impeded patient care access under the guise of conscience and religious rights. Read More

Ransomware prevention a focus for storage stewards in 2024

By Tim McCarthy 10 Jan 2024

In 2024, generative AI and machine learning, along with employee education, are important tools to prevent the spread of ransomware throughout the enterprise. Read More

DXP vendors: More generative AI tools for websites to come

By Don Fluckinger 10 Jan 2024

Generative AI has given designers, marketers and digital experience leaders new tools to more quickly create better, tightly personalized websites. DXP vendors plan to deliver more. Read More

Custom GPTs: Examples and how to build

By Ben Lutkevich 10 Jan 2024

Discover how custom GPTs offer ChatGPT users a no-code way to personalize their chatbot experience. Learn about the benefits, setup process and examples of these AI agents. Read More

How 2024 GenAI investment will transform data centers

By Scott Sinclair 10 Jan 2024

Companies are quickly adopting generative AI, and with this, the focus has shifted toward hybrid cloud environments, which spans from data center services on and off premises. Read More

Zendesk acquires Klaus for AI-backed quality assurance in CX

By Mary Reines 10 Jan 2024

The customer service vendor acquires the vendor to build out its workforce management capabilities and bring a more integrated experience for users with both applications. Read More

Davos 2024: AI-generated disinformation poses threat to elections, says World Economic Forum

By Bill Goodwin 10 Jan 2024

Disinformation and misinformation are the top risks facing businesses, governments and the public over the next two years Read More

China claims it cracked Apple's AirDrop, can track senders

By Alexander Culafi 10 Jan 2024

The flaw used by Chinese researchers to crack Apple's AirDrop encryption was reported to the company in 2019 by researchers at German university TU Darmstadt. Read More

Cloud and observability tools help global first responders

By Beth Pariseau 10 Jan 2024

How an NGO 'Uber for ambulances' service used observability tools from New Relic to improve AWS-based app performance under life-and-death circumstances. Read More